2002 Buick Lesabre complaints

THE PADDED DASH COVER STARTED PULLING AWAY FROM THE DASH BEHIND THE STEERING WHEEL. THE GAP IS INCREASING IN SIZE AS IT MOVES TOWARD THE PASSENGER SIDE. *TR

TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT UPON INITIAL START-UP, THE VEHICLE HESITATED AND APPEARED TO MISFIRE. THE CONTACT THEN SUDDENLY HEARD A LOUD POP FOLLOWED BY A MASSIVE AMOUNT OF BLACK SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE AND DECLINED TO PROVIDE A REMEDY TO THE CONTACT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 52,213. UPDATED 05/28/14 MA UPDATED 6/26/14*CN UPDATED 7/29/17*CN

WINDOW MOTORS ON ALL WINDOWS IN THE VEHICLE HAVE BEEN REPLACED MULTIPLE TIMES. IF A CRASH HAD OCCURRED I WOULD BE UNABLE TO OPEN WINDOW TO ESCAPE IF UNABLE TO OPEN DOOR. TALKED TO BUICK AND THEY REFUSE TO ACKNOWLEDGE THE PROBLEMS WITH THE WINDOW MOTORS, I HAVE BEEN IN CONTACT WITH OTHER BUICK LESABRE OWNERS (AT LEAST 100) AND THEY HAVE HAD THE SAME ISSUES WITH THE WINDOW MOTORS FAILING AND NEEDING REPLACEMENT MULTIPLE TIMES WITH A FEW OWNERS STATING BEING UNABLE TO EXIT THE VEHICLE AFTER A CRASH BECAUSE THEY COULD NOT OPEN THE VEHICLE WINDOWS. AGAIN BUICK HAS NOT OFFERED ANY HELP IN THIS MATTER NOR HAVE THEY EVEN ACKNOWLEDGED THERE WAS A PROBLEM. *TR

IN 2008 I WAS DRIVING DOWN THE HIGHWAY AND DASHBOARD POPPED UP AND I WAS UNABLE TO SEE THE ROAD. THANK GOD I WAS ABLE TO LOOK OUT THE SIDE WINDOW AND PULL THE VEHICLE OFF TO THE SIDE OF THE HIGHWAY I WAS DRIVING, IF I HAD NOT BEEN IN THE RIGHT HAND LANE I WOULD HAVE HAD TO STOP THE CAR IN HIGHWAY TRAFFIC AND WAIT FOR A TOW TRUCK. BUICK HAS REFUSED TO ACKNOWLEDGE THE PROBLEM OR OFFER HELP WITH THE DASHBOARD WARPING TILL IT POPS UP AND BLINDS THE DRIVER. I AM SURE IT WOULD AFFECT THE DEPLOYMENT OF THE AIRBAGS AS WELL. THIS IS A HUGE ISSUE WITH MANY OWNERS HAVING THE SAME PROBLEMS AND BUICK JUST LOOKS THE OTHER WAY. *TR

TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE AIR BAG AND SEAT BELT WARNING LIGHTS ILLUMINATED AS THE VHIECLE WAS STARTED AND THE SEAT BELT WAS ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE SDM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,370.

THIS I HAVE FOUND OUT ONLINE IS A COMMON PROBLEM, WHEN I PURCHASED MY CAR I HAD A FEW WINDOWS SUDDENLY DROP ON ME & I FIGURED OUT THE WINDOW MOTORS IN 2 WERE BROKEN, HOWEVER WHEN THEY DROPPED I ALSO FOUND OUT ELECTRICAL SYSTEMS IN MY DOOR WERE DAMAGED FROM THE WINDOW MOTOR FAILURE, SO NOW ON MY DRIVER'S SIDE DOOR I HAVE NO MIRROR ADJUSTMENT, NO UNLOCK/LOCK BUTTON FOR SAFETY IN DANGEROUS AREAS I DRIVE, SOME WINDOWS (HAD ALL 4 MOTORS REPLACED AT THE SAME TIME) WORK & SOME DON'T FROM CERTAIN AREAS, I EVEN FOUND AFTER I USED MY RIGHT REAR WINDOW MOTOR, THE TRUNK POPPED OPEN! SO TO FIX THE PROBLEM I PERSONALLY HAD TO DISCONNECT THE NEW WINDOW MOTOR AS WELL AS THE TRUNK. ALSO FOR COMFORT IN HEAT MY HEATED SEAT DOESN'T WORK FROM MY DRIVER DOOR. MY CAR RUNS PERFECT BUT THIS SHOULDN'T HAVE HAPPENED. THIS SHOULD HAVE BEEN RECALLED FOR OWNERS LONG AGO FOR 2000-2005 BUICK LESABRES. *TR

WHEN I BOUGHT THIS CAR ON NOV. 1, 2013, THE DASHBOARD PAD WAS ALREADY BUCKLING. WHAT CAN BE DONE ABOUT THIS? THIS CAR ONLY HAS 30000 MILES ON IT. I AM CONCERNED ABOUT THE SAFETY OF ANYONE RIDING IN THE FRONT SEAT. *TR

2002 BUICK LESABRE. CONSUMER WRITES IN REGARDS TO VEHICLE SURGES FORWARD WHEN BRAKES ARE APPLIED. *SMD THE CONSUMER ALSO STATED THE VEHICLE HAD DEFECTIVE DRUMS, THAT MELTED AND SEVERED THE FRONT BRAKE WIRING, EXACTLY AT THE POINT WHEN THE BRAKE SYSTEM WIRES TRAVELED FROM THE ENGINE AND ENTERED THE BRAKE DRUMS. THE CONSUMER ALSO STATED THE VEHICLE HAD POOR GAS MILEAGE, THE THREE OUT OF THE FOUR WINDOWS COLLAPSED IN THE DOWN POSITION, AND WOULD NOT COME BACK UP. THE CONSUMER BELIEVED THE ENGINE AND THE HOOD WERE DEFECTIVE, AS THE PAINT ON THE HOOD MELTED.

TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT WHILE PARKED, THE REAR DRIVER'S SIDE WINDOW DROPPED INTO THE DOOR PANEL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE WINDOW REGULATOR WOULD HAVE TO BE REPLACED. THE WINDOW REGULATOR WAS REPLACED HOWEVER, THE FAILURE RECURRED ON THE FRONT AND REAR PASSENGER'S SIDE WINDOWS. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. *TR

TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE DRIVER FRONT AIR BAG ERRONEOUSLY DEPLOYED. THE VEHICLE WAS TAKEN TO BOTH AN INDEPENDENT MECHANIC AND THE DEALER BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 113,179.

TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT WHILE DRIVING, THE WINDOWS WOULD FALL INTO THE DOOR PANEL SUDDENLY AND INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS FOUND THAT THE WINDOW REGULATOR MOTOR HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE CURRENT MILEAGE WAS APPROXIMATELY 62,000.

THE DASHBOARD PULLED AWAY FROM THE FRONT WINDSHIELD APPROX. 3/4" AND NOW IS GETTING WIDER TO ABOUT 2" AND IS EXTENDING FROM THE DRIVER'S SIDE INTO THE PASSENGER AREA. WE ARE AFRAID THAT DUST WILL GET IN THERE AND MAKE GAUGES MALFUNCTION, AND THE AIR BAGS DEPLOY UNNECESSARILY. IT ALSO LOOKS AESTHETICALLY BAD AS THE REST OF THE INTERIOR IS FINE. *TR

I FOUND OUT THAT THIS GAS LINE LEAKAGE ISSUE EXIST IN EVERYONE THAT I KNOW WITH THIS MODEL VEHICLE. THERE IS A FUEL LINE CLIP THAT CAN BE REPLACED. THE CLIP IS INSERTED AT THE END OF THE FUEL LINE THAT CONNECTS TO THE ENGINE BUT THIS CLIP DOESN'T LAST VERY LONG ONCE REPLACED. EVENTUALLY THE CLIP WON'T WORK ANYMORE AS IF IT IS THE FUEL LINE ITSELF THAT IS BAD. THIS ISSUES SEEMS TO BE A DEFECT IN THIS MODEL BUICK AND IS DANGEROUS. I'M JUST WONDERING HOW CAN SUCH AN ISSUE NEVER BEEN ON THE BUICK RECALL LIST FOR THIS MODEL CAR. MOST PEOPLE THAT HAVE THIS CAR SAY THAT THEY HAVE SMELLED THE GAS FUMES AND DIDN'T KNOW WHAT IT WAS. THE GAS ACTUALLY LEAKS/ DRIP FROM THE FUEL LINE'S CLIP ONTO THE HOT ENGINE. ( CAN YOU SAY VERY DANGEROUS) THIS IS A LAWSUIT WAITING TO HAPPEN! *TR

THE DASH COVER HAS SEPARATED FROM THE FRONT NEAR THE WINDSHIELD. NOTICED EVERYONE ON CAR LOTS NEAR THIS YEAR ALSO HAVE THE SAME PROBLEM. THIS IS OBVIOUSLY A FLAW IN THE PRODUCT, PLEASE HELP. I'VE BEEN TOLD THAT IF IT CONTINUES ACROSS TO RIGHT SIDE THE AIR BAG WILL DEPLOY. *TR

THE PADDED DASH PEELED UP AWAY FROM THE DASH FRAME IN FRONT OF STEERING WHEEL. IT IS PEELING ACROSS FROM LEFT TO RIGHT. I AM CONCERNED ABOUT AIR BAG DEPLOYING WITHOUT WARNING. G.M. SAYS THIS PART IS DISCONTINUED AND YOU CAN NOT FIND THIS PART ANYWHERE. THERE SHOULD BE A RECALL ON THIS PADDED DASH BEFORE SOME ONE GETS HURT. *TR

THE PADDED DASH HAS PEELED UP AND AWAY FROM DASH FRAME IN FRONT OF THE STEERING WHEEL. IT IS CONTINUING TO SPREAD (PEEL UP AND AWAY FROM THE FRAME) ACROSS THE PADDED DASH FROM LEFT TO RIGHT, TOWARDS THE PASSENGER AREA. IT CONTINUES TO GROW IN SEVERITY, AND I AM CONCERNED ABOUT THE PASSENGER AIRBAG, WITH RESPECTS TO IT DEPLOYING WITHOUT WARNING, DUE TO THE PEELING/WARPING OF THE DASH AROUND IT. I HAVE PUT A DASH MAT (COVER) OVER THE PROBLEM FOR APPEARANCE PURPOSES, BUT EVEN THAT DOESN'T HIDE THE GROWING MAGNITUDE OF THE PROBLEM ANYMORE. I HAVE BEEN TOLD THAT IT WILL COST ME ANYWHERE FROM $350 - $1,200.00 TO CORRECT THIS PROBLEM FROM INDEPENDENT REPAIR SHOPS IN THE AREA, TO THE GM BUICK DEALER. THIS IS A DESIGN FLAW, & "SAFETY" ISSUE DIRECT FROM THE MANUFACTURER. OTHER THAN THIS EVER INCREASING PROBLEM, THE CAR IS IN IMMACULATE CONDITION, & I WOULD LIKE TO KEEP IT DUE TO ITS MECHANICAL RELIABILITY, FUEL ECONOMY, & COMFORT. I BELIEVE AN OEM PADDED DASH REPLACEMENT, SHOULD BE MADE A RECALL ON THE PART OF GM AS THIS HAS NOT HAPPENED DUE TO NEGLIGENCE, AGE OF THE VEHICLE (IT BEGAN WHEN THE CAR WAS RELATIVELY NEW), OR ACCIDENT. I RESPECTFULLY LOOK FORWARD TO RECEIVING A RESPONSE FROM YOU. *TR

THE PADDED DASH HAS PEELED UP AND AWAY FROM DASH FRAME IN FRONT OF THE STEERING WHEEL. IT IS CONTINUING TO SPREAD (PEEL UP AND AWAY FROM THE FRAME) ACROSS THE PADDED DASH FROM LEFT TO RIGHT, TOWARDS THE PASSENGER AREA. IT CONTINUES TO GROW IN SEVERITY, AND I AM CONCERNED ABOUT THE PASSENGER AIRBAG, WITH RESPECTS TO IT DEPLOYING WITHOUT WARNING, DUE TO THE PEELING/WARPING OF THE DASH AROUND IT. I HAVE PUT A DASH MAT (COVER) OVER THE PROBLEM FOR APPEARANCE PURPOSES, BUT EVEN THAT DOESN'T HIDE THE GROWING MAGNITUDE OF THE PROBLEM ANYMORE. I HAVE BEEN TOLD THAT IT WILL COST ME ANYWHERE FROM $350 - $1,200.00 TO CORRECT THIS PROBLEM FROM INDEPENDENT REPAIR SHOPS IN THE AREA, TO THE GM BUICK DEALER. THIS IS A DESIGN FLAW, & "SAFETY" ISSUE DIRECT FROM THE MANUFACTURER. OTHER THAN THIS EVER INCREASING PROBLEM, THE CAR IS IN IMMACULATE CONDITION, & I WOULD LIKE TO KEEP IT DUE TO ITS MECHANICAL RELIABILITY, FUEL ECONOMY, & COMFORT. I BELIEVE AN OEM PADDED DASH REPLACEMENT, SHOULD BE MADE A RECALL ON THE PART OF GM AS THIS HAS NOT HAPPENED DUE TO NEGLIGENCE, AGE OF THE VEHICLE (IT BEGAN WHEN THE CAR WAS RELATIVELY NEW), OR ACCIDENT. I RESPECTFULLY LOOK FORWARD TO RECEIVING A RESPONSE FROM YOU. *TR

THE PADDED DASH HAS PEELED UP AND AWAY FROM DASH FRAME IN FRONT OF THE STEERING WHEEL. IT IS CONTINUING TO SPREAD (PEEL UP AND AWAY FROM THE FRAME) ACROSS THE PADDED DASH FROM LEFT TO RIGHT, TOWARDS THE PASSENGER AREA. IT CONTINUES TO GROW IN SEVERITY, AND I AM CONCERNED ABOUT THE PASSENGER AIRBAG, WITH RESPECTS TO IT DEPLOYING WITHOUT WARNING, DUE TO THE PEELING/WARPING OF THE DASH AROUND IT. I HAVE PUT A DASH MAT (COVER) OVER THE PROBLEM FOR APPEARANCE PURPOSES, BUT EVEN THAT DOESN'T HIDE THE GROWING MAGNITUDE OF THE PROBLEM ANYMORE. I HAVE BEEN TOLD THAT IT WILL COST ME ANYWHERE FROM $350 - $1,200.00 TO CORRECT THIS PROBLEM FROM INDEPENDENT REPAIR SHOPS IN THE AREA, TO THE GM BUICK DEALER. THIS IS A DESIGN FLAW, & "SAFETY" ISSUE DIRECT FROM THE MANUFACTURER. OTHER THAN THIS EVER INCREASING PROBLEM, THE CAR IS IN IMMACULATE CONDITION, & I WOULD LIKE TO KEEP IT DUE TO ITS MECHANICAL RELIABILITY, FUEL ECONOMY, & COMFORT. I BELIEVE AN OEM PADDED DASH REPLACEMENT, SHOULD BE MADE A RECALL ON THE PART OF GM AS THIS HAS NOT HAPPENED DUE TO NEGLIGENCE, AGE OF THE VEHICLE (IT BEGAN WHEN THE CAR WAS RELATIVELY NEW), OR ACCIDENT. I RESPECTFULLY LOOK FORWARD TO RECEIVING A RESPONSE FROM YOU. *TR

THE PADDED DASH HAS PEELED UP AND AWAY FROM DASH FRAME IN FRONT OF THE STEERING WHEEL. IT IS CONTINUING TO SPREAD (PEEL UP AND AWAY FROM THE FRAME) ACROSS THE PADDED DASH FROM LEFT TO RIGHT, TOWARDS THE PASSENGER AREA. IT CONTINUES TO GROW IN SEVERITY, AND I AM CONCERNED ABOUT THE PASSENGER AIRBAG, WITH RESPECTS TO IT DEPLOYING WITHOUT WARNING, DUE TO THE PEELING/WARPING OF THE DASH AROUND IT. I HAVE PUT A DASH MAT (COVER) OVER THE PROBLEM FOR APPEARANCE PURPOSES, BUT EVEN THAT DOESN'T HIDE THE GROWING MAGNITUDE OF THE PROBLEM ANYMORE. I HAVE BEEN TOLD THAT IT WILL COST ME ANYWHERE FROM $350 - $1,200.00 TO CORRECT THIS PROBLEM FROM INDEPENDENT REPAIR SHOPS IN THE AREA, TO THE GM BUICK DEALER. THIS IS A DESIGN FLAW, & "SAFETY" ISSUE DIRECT FROM THE MANUFACTURER. OTHER THAN THIS EVER INCREASING PROBLEM, THE CAR IS IN IMMACULATE CONDITION, & I WOULD LIKE TO KEEP IT DUE TO ITS MECHANICAL RELIABILITY, FUEL ECONOMY, & COMFORT. I BELIEVE AN OEM PADDED DASH REPLACEMENT, SHOULD BE MADE A RECALL ON THE PART OF GM AS THIS HAS NOT HAPPENED DUE TO NEGLIGENCE, AGE OF THE VEHICLE (IT BEGAN WHEN THE CAR WAS RELATIVELY NEW), OR ACCIDENT. I RESPECTFULLY LOOK FORWARD TO RECEIVING A RESPONSE FROM YOU. *TR

TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE PADDED DASHBOARD BEGAN TO PEEL BEHIND THE STEERING WHEEL. THE FAILURE SPREAD TO THE PASSENGER'S SIDE OF THE DASHBOARD. THE CONTACT WAS CONCERNED THAT THE AIR BAG WOULD ERRONEOUSLY DEPLOY AS A RESULT. THE DEALER WAS NOTIFIED OF THE ISSUE AND ADVISED THE CONTACT THAT THEY WERE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 100,000.

THE PADDED DASH HAS PEELED UP AND AWAY FROM DASH FRAME IN FRONT OF THE STEERING WHEEL. IT IS CONTINUING TO SPREAD (PEEL UP AND AWAY FROM THE FRAME) ACROSS THE PADDED DASH FROM LEFT TO RIGHT, TOWARDS THE PASSENGER AREA. IT CONTINUES TO GROW IN SEVERITY, AND I AM CONCERNED ABOUT THE PASSENGER AIRBAG, WITH RESPECTS TO IT DEPLOYING WITHOUT WARNING, DUE TO THE PEELING/WARPING OF THE DASH AROUND IT. I HAVE PUT A DASH MAT (COVER) OVER THE PROBLEM FOR APPEARANCE PURPOSES, BUT EVEN THAT DOESN'T HIDE THE GROWING MAGNITUDE OF THE PROBLEM ANYMORE. I HAVE BEEN TOLD THAT IT WILL COST ME ANYWHERE FROM $350 - $1,200.00 TO CORRECT THIS PROBLEM FROM INDEPENDENT REPAIR SHOPS IN THE AREA, TO THE GM BUICK DEALER. THIS IS A DESIGN FLAW, & "SAFETY" ISSUE DIRECT FROM THE MANUFACTURER. OTHER THAN THIS EVER INCREASING PROBLEM, THE CAR IS IN IMMACULATE CONDITION, & I WOULD LIKE TO KEEP IT DUE TO ITS MECHANICAL RELIABILITY, FUEL ECONOMY, & COMFORT. I BELIEVE AN OEM PADDED DASH REPLACEMENT, SHOULD BE MADE A RECALL ON THE PART OF GM AS THIS HAS NOT HAPPENED DUE TO NEGLIGENCE, AGE OF THE VEHICLE (IT BEGAN WHEN THE CAR WAS RELATIVELY NEW), OR ACCIDENT. I RESPECTFULLY LOOK FORWARD TO RECEIVING A RESPONSE FROM YOU. *TR

THE PADDED DASH HAS PEELED UP AND AWAY FROM DASH FRAME IN FRONT OF THE STEERING WHEEL. IT IS CONTINUING TO SPREAD (PEEL UP AND AWAY FROM THE FRAME) ACROSS THE PADDED DASH FROM LEFT TO RIGHT, TOWARDS THE PASSENGER AREA. IT CONTINUES TO GROW IN SEVERITY, AND I AM CONCERNED ABOUT THE PASSENGER AIRBAG, WITH RESPECTS TO IT DEPLOYING WITHOUT WARNING, DUE TO THE PEELING/WARPING OF THE DASH AROUND IT. I HAVE PUT A DASH MAT (COVER) OVER THE PROBLEM FOR APPEARANCE PURPOSES, BUT EVEN THAT DOESN'T HIDE THE GROWING MAGNITUDE OF THE PROBLEM ANYMORE. I HAVE BEEN TOLD THAT IT WILL COST ME ANYWHERE FROM $350 - $1,200.00 TO CORRECT THIS PROBLEM FROM INDEPENDENT REPAIR SHOPS IN THE AREA, TO THE GM BUICK DEALER. THIS IS A DESIGN FLAW, & "SAFETY" ISSUE DIRECT FROM THE MANUFACTURER. OTHER THAN THIS EVER INCREASING PROBLEM, THE CAR IS IN IMMACULATE CONDITION, & I WOULD LIKE TO KEEP IT DUE TO ITS MECHANICAL RELIABILITY, FUEL ECONOMY, & COMFORT. I BELIEVE AN OEM PADDED DASH REPLACEMENT, SHOULD BE MADE A RECALL ON THE PART OF GM AS THIS HAS NOT HAPPENED DUE TO NEGLIGENCE, AGE OF THE VEHICLE (IT BEGAN WHEN THE CAR WAS RELATIVELY NEW), OR ACCIDENT. I RESPECTFULLY LOOK FORWARD TO RECEIVING A RESPONSE FROM YOU. *TR

THE PADDED DASH HAS PEELED UP AN AWAY FROM DASH FRAME IN FRONT OF THE STEERING WHEEL. IT IS CONTINUING TO SPREAD (PEEL UP AND AWAY FROM THE FRAME) ACROSS THE PADDED DASH FROM LEFT TO RIGHT, TOWARDS THE PASSENGER AREA. IT CONTINUES TO GROW IN SEVERITY, AND I AM CONCERNED ABOUT THE PASSENGER AIR BAG, WITH RESPECTS TO IT DEPLOYING WITHOUT WARNING, DUE TO THE PEELING/WARPING OF THE DASH AROUND IT. I HAVE PUT A DASH MAT (COVER) OVER THE PROBLEM FOR APPEARANCE PURPOSES, BUT EVEN THAT DOESN'T HIDE THE GROWING MAGNITUDE OF THE PROBLEM ANYMORE. I HAVE BEEN TOLD THAT IT WILL COST ME ANYWHERE FROM $350 - $1,200.00 TO CORRECT THIS PROBLEM FROM INDEPENDENT REPAIR SHOPS IN THE AREA, TO THE GM BUICK DEALER. THIS IS A DESIGN FLAW, & "SAFETY" ISSUE DIRECT FROM THE MANUFACTURER. OTHER THAN THIS EVER INCREASING PROBLEM, THE CAR IS IN IMMACULATE CONDITION, & I WOULD LIKE TO KEEP IT DUE TO ITS MECHANICAL RELIABILITY, FUEL ECONOMY, & COMFORT. I BELIEVE AN OEM PADDED DASH REPLACEMENT, SHOULD BE MADE A RECALL ON THE PART OF GM AS THIS HAS NOT HAPPENED DUE TO NEGLIGENCE, AGE OF THE VEHICLE (IT BEGAN WHEN THE CAR WAS RELATIVELY NEW), OR ACCIDENT. I RESPECTFULLY LOOK FORWARD TO RECEIVING A RESPONSE FROM YOU. *TR

DASH PAD BEGAN SEPARATING FROM DASHBOARD AT BASE OF WINDSHIELD DIRECTLY IN FRONT OF INSTRUMENT CLUSTER WHEN CAR WAS APPROXIMATELY 4 YEARS OLD. HAS PROGRESSIVELY SPREAD TO CURRENTLY INCLUDE ABOUT 70% OF WIDTH OF DASHBOARD AND IS RAISED APPROXIMATELY 3 INCHES IN FRONT OF INSTRUMENT CLUSTER. APPEARS TO BE AN ISSUE OF SHRINKAGE/IMPROPER ADHESION DUE TO INFERIOR MATERIALS AND/OR INCORRECT FACTORY INSTALLATION. ONLINE SEARCH INDICATES THAT THIS PROBLEM AFFLICTS A DISPROPORTIONATE NUMBER OF 2000-2006 LESABRES. CONCERNED THAT IF PASSENGER SIDE AIRBAG WERE TO DEPLOY DASH PAD WOULD NOT TEAR AS INTENDED BUT WOULD INSTEAD BE PULLED FROM DASHBOARD AND WOULD STRIKE OCCUPANTS. FIRM MOLDED EDGE COULD CAUSE SERIOUS LACERATIONS OR POTENTIAL FATALITIES. MANY OWNERS HAVE REQUESTED REPAIR, SOME UNDER WARRANTY, WITH NO SATISFACTION FROM BUICK. *TR

THIS IS REGARDING RECENT REPLACEMENT OF BOTH REAR WINDOW REGULATORS. RESEARCH HAS PROVEN THAT MANY COMPLAINTS HAVE BEEN FILED OVER THE YEARS WITH NO RECALL. I WOULD HOPE FOR FINANCIAL HELP, $1000 TO COVER THE COST OF REPAIRS, AS THE MINIMUM RESPONSE; AND ALSO, I HOPE FOR A RECALL TO HELP THE MANY OTHERS WHO HAVE SUFFERED GREAT FINANCIAL COSTS AND SAFETY. I HAVE BEEN DIRECTED BY MY FATHER, [XXX], ORIGINAL AND PRESENT OWNER OF THIS 2002 BUICK, TO HELP HIM BE A RESPONSIBLE CONSUMER/CUSTOMER. MY FATHER OF 88 YEARS STILL BELIEVES IN AMERICAN MADE CARS, ESPECIALLY IN GM. HE HAS BEEN WATCHING, LIKE MANY AMERICANS, FOR A "COME BACK" IN THE AUTO INDUSTRY, ESPECIALLY THE CORRECTION OF PROBLEMS THAT CLEARLY HAS A LARGE DOCUMENTATION OF COMPLAINTS AS THIS ONE. I HOPE YOU WILL BE ABLE TO HONOR HIS FAITHFULNESS IN PERHAPS A SMALL FINANCIAL WAY, AND PERHAPS EVEN IN A GREATER WAY THROUGH A RECALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I BOUGHT 2002 BUICK LESABRE BRAND NEW AND AFTER APPROXIMATELY I YEAR THE DASH BEGAN TO BUCKLE ALMOST THE ENTIRE LENGTH OF THE WINDSHIELD. IT IS NOW APPROX 3 TO 4 INCHES HIGH. I WENT TO CAR GURUS. COM AND REALIZED HUNDREDS OF PEOPLE WERE HAVING THE SAME PROBLEM. I DID NOT REALIZE THAT THIS PROBLEM COULD IMPAIR AIR BAG DEPLOYMENT. I BELIEVE THIS WARRANTS A RECALL. *TR

DASH PAD COVER PEELING AWAY FROM DASH PAD BASE. CAUSING GREAT ISSUES WITH RESALE OF VEHICLE REDUCING THE VALUE SIGNIFICANTLY. MANUFACTURING DEFECT AS I HAVE SEEN A GREAT MANY 2000-2005 LESABRE WITH THIS ISSUE INCLUDING MY OTHER 2000 MODEL YEAR LESABRE LIMITED. A SENIOR EXECUTIVE NEEDS TO DEAL WITH THIS ISSUE AND MAKE THE DECISION TO REPLACE THE DEFECTIVE DASH PADS. WHOEVER DESIGNED, TESTED OR MANUFACTURED THESE PANELS MADE A GROSS ERROR AND IT IS COSTING BUICK'S QUALITY FIRST REPETITION AND CUSTOMER SERVICE/CARE TO BE HIGHLY TARNISHED. I WILL MOVE AWAY FROM THE BUICK BRAND LOYALTY THAT I HAVE DUE TO THIS COSTLY DEFECT. *TR

THE DASHBOARD ON THE VEHICLE STARTED BUCKLING AT LEAST 5 YEARS AGO. THE BUCKLING IS SEVERE AND EXTENDS ACROSS THE ENTIRE DASH. THE WINDOWS HAVE ALSO BROKEN. I HAVE HAD THREE OF THEM REPAIRED AND ONE IS STILL BROKEN.*JB

NOTICED LOTS OF WHITE SMOKE COMING OUT TAIL PIPE WHILE DRIVING. VERY UNUSUAL. CAR THEN STOPPED ON FREEWAY. HAD TO GET PUSHED BY ANOTHER CAR TO SIDE IF FREEWAY. TOWED CAR HOME TO DRIVEWAY. TRIED TO CRANK ENGINE AND HEARD REAL LOUD POP COMING FROM UNDER HOOD. CAR DID NOT TURN ON. TRIED TO START 5 MORE TIMES BUT EACH TIME IT JUST SOUNDED LIKE A REAL SHORT CRANK TYPE SOUND LIKE AS IF ENGINE IS HAVING A HARD TIME TURNING. AFTER FIFTH TIME, ENGINE STARTED AND THIS TIME THE SMOKE COMING OUT TAIL PIPE WAS WHITE/BLUISH AND LOTS OF IT. ENGINE STOPPED. ALSO NOTICED THAT ALL THE COOLANT WAS GONE FROM COOLANT CONTAINER AND THERE IS A HIGH BURNING SMELL OF COOLANT COMING FROM ENGINE. THIS MIGHT BE A CRACKED UPPER INTAKE OR LOWER INTAKE. THESE ARE MADE OF REAL CHEAP HARD PLASTIC WHICH COULD BE THE PRIMARY REASON OF ENGINE FAILURE. CAR IS NOW PARKED IN MY BACKYARD. *TR

2002 LESABRE WITH A POPPED DASHBOARD BETWEEN STEERING WHEEL AND FRONT GLASS. THE DASHBOARD HAS BUBBLED UP. CANNOT FORCE THE DASH BACK INTO POSITION. I'M AFRAID IT WILL CAUSE THE AIR BAGS TO DEPLOY. SOUNDS LIKE A DESIGN PROBLEM TO ME OR IT'S MADE OF FAULTY MATERIAL AND NEEDS TO BE RECALLED AND REPLACED. *TR

I WAS DRIVING ON THE HIGHWAY A FEW DAYS BEFORE DECEMBER 3, 2011, AND I HEARD A LOUD "POP" SOUND FROM THE BACK SEAT OF MY CAR. ON THE 3RD, I WAS DRIVING ALONG AND STARTED HEARING THE SOUND OF AN OPEN WINDOW IN THE BACK SEAT. I TRIED TO CLOSE THE BACK-RIGHT WINDOW WITH THE POWER WINDOW CONTROL ON THE DRIVER'S DOOR, BUT IT DIDN'T MOVE THE WINDOW (I HEARD THE MOTOR RUNNING, THOUGH). I THEN PARKED THE CAR AND GOT OUT TO TRY TO PULL/PUSH THE WINDOW SHUT, BUT IT WOULD NOT STAY ALL THE WAY UP. IT HAD STARTED WITH JUST AN INCH OR SO BEING OPEN, BUT EVENTUALLY IT SLID DOWN SO IT WAS ONLY ABOUT HALFWAY UP. FROM WHAT I'VE READ ONLINE ( HTTP://WWW.CARCOMPLAINTS.COM/BUICK/LESABRE/2002/WINDOWS_WINDSHIELD/WINDOW_REGULATOR_BROKE.SHTML ), THIS IS A FAIRLY COMMON PROBLEM WITH THIS MODEL OF CAR, BUT BUICK IS SAYING THAT THERE'S NOT ENOUGH REPORTS OF THIS ISSUE TO DECLARE A RECALL NOTICE FOR THE WINDOW REGULATOR. I DISAGREE. FROM WHAT I'VE READ, REPAIRING A SINGLE WINDOW WITH THIS PROBLEM CAN COST UP TO $300 PLUS LABOR, AND USUALLY WHEN ONE WINDOW GOES BAD, THE OTHERS ARE SOON TO FOLLOW. I DON'T REALLY FEEL LIKE PAYING $1200 FOR WINDOWS IN A CAR I ONLY PAID $5000 FOR USED... *TR

THE DASH BOARD IS BUCKLING UP, WE ARE AFRAID IT MAY CAUSE THE AIR BAGS TO ACTIVATE CAUSING INJURY OR DEATH IF IT CAUSES AN WRECK. *KB

AT APPROXIMATELY 25,000 MILES, MY 2002 BUICK LESABRE'S REAR DRIVER'S SIDE WINDOW REGULATOR WENT OUT IN THE MIDDLE OF THE WINTER WHILE A CHILD WAS IN THE BACK SEAT. IT JUST FELL DOWN, AND BARELY MISSED HARMING THE CHILD. THREE DAYS LATER, I REPLACED THE PART. FOUR DAYS AFTER THAT, THE REAR PASSENGER SIDE WINDOW DID THE EXACT SAME THING. I REPLACED THE PART. TWO MONTHS AFTER THAT, BOTH THE FRONT WINDOW REGULATORS WENT OUT. THOSE PARTS WERE REPLACED. FOUR MONTHS LATER, THE FRONT PASSENGER SIDE WENT OUT AGAIN. WITHIN TWO WEEKS, ALL FOUR WINDOW REGULATORS HAD GONE OUT FOR A SECOND TIME. THEY WERE ALL REPLACED AT THE SAME TIME. SIX MONTHS LATER, AND NOW THREE OF THE FOUR ARE OUT AGAIN. (ONLY THE DRIVER'S WINDOW REMAINS WORKING AT THIS POINT.) I HAVE SPENT OVER $1,500 IN JUST OVER A YEAR, GETTING PARTS REPLACED FOR THE WINDOWS AND STILL THE PROBLEM PERSISTS. I HAVE SPENT $98.50 ON DIFFERENT TYPES OF TAPE TO TRY TO FIND ONE THAT WILL HOLD THE WINDOWS UP, SO THEY DO NOT BREAK WHILE DRIVING. I HAVE HAD NO LUCK FINDING ONE THAT HOLDS FOR MORE THAN A DAY OR TWO. THIS IS AN EXTREME DANGER TO EVERYONE IN MY CAR, ALONG WITH OTHERS ON THE ROAD, BECAUSE I HAVE TO USE SO MUCH TAPE TO HOLD THEM UP THAT I CANNOT SEE MY MIRRORS PROPERLY. I HAVE TO TRAVEL WITH SMALL CHILDREN IN MY CAR WITH CHILD SAFETY SEATS, BUT I CANNOT TRUST THE WINDOWS TO STAY UP AND AM TIRED OF CONSTANTLY BEING SCARED THAT ONE WILL COME DOWN AND BREAK NEAR THE CHILDREN, BUT HAVE ALREADY SPENT SO MUCH TRYING TO FIX IT THAT I C

THE DASHBOARD IS COMING UP RIGHT BEHIND THE STEERING WHEEL COLUMN. IT IS STARTING TO GO ACROSS TO THE PASSENGER SIDE. A QUICK INTERNET SEARCH REVEALS THIS TO BE A WIDESPREAD PROBLEM WITH THIS MODEL VEHICLE. THE SITUATION REQUIRES ATTENTION DUE TO THE FACT THAT IT COULD DEPLOY THE PASSENGER SIDE AIRBAG. LOOKING FOR GM TO TAKE RESPONSIBILITY ON A NOW KNOWN DEFECT AND SAFETY SITUATION. ALSO NOTED THAT VISIBILITY IS REDUCED TO THE DRIVER WITH THE DASH COMING UP AND RISING. *TR

THE REAR WINDOW DRIVERS SIDE JUST FELL DOWN, WON'T GO BACK UP. HAVE BEEN TOLD THUS IS COMMON AND IS FROM GM BAD PARTS FOR WINDOW REGULATORS. *TR

TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THE DASHBOARD EXHIBITED A LARGE FRACTURE TOWARD THE PASSENGER SIDE AIR BAG. THE CONTACT DID NOT TAKE THE VEHICLE TO THE MANUFACTURER OR DEALER. THE CONTACT WAS CONCERNED OF THE POSSIBILITY OF THE AIR BAG DEPLOYING BECAUSE OF THE DASHBOARD FRACTURE. THE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2002 BUICK LESABRE EQUIPPED WITH MICHELIN HARMONY TIRES, TIRE SIZE P225/60R/16. THE CONTACT STATED THE SIDEWALLS ON THE DRIVERS REAR AND FRONT PASSENGER SIDE WERE BREAKING AWAY FROM THE TIRE. DURING A STATE INSPECTION, THE INSPECTOR CONFIRMED THAT THE TIRES WERE SEPARATING. THE DEALER AND MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 108,331. UPDATED 09/07/11 *BF THE CONSUMER STATED THE TREAD ON THE TIRE IS 7/32", BUT WHEN IT WAS FIRST PURCHASED, THE TREAD WAS 9/32". UPDATED 09/09/11*JB

DASH BOARD SEPARATION FROM LEFT TO RIGHT TOWARDS PASSENGER SIDE AIRBAG. DEALER & AUTO BODY SHOP OFFER NO FIX. *TR

MY 2002 BUICK LE SABRE DASHBOARD IS PEELING UP & OUT ALONG INSIDE FRONT WINDOW, ALSO UNDER RADIO AND AIR BAG, NO DEALER CAN FIX IT OR AUTO REPAIR SHOP. AFRAID AIR BAG IS GOING TO OPEN UP ON PASSENGER SIDE...DASH IS OPENING UNDER IT. *KB

THE DASHBOARD IS SEPARATING OR PEELING APART. IT STARTED A YEAR AGO, IT WAS ABOUT 12 INCHES WIDE, NOW IT HAS SEPARATED ALL THE WAY TO THE PASSENGER SIDE OF THE DASH AND SICKS UP INTO MY VIEW ABOUT 5-6 INCHES. IT IS MY UNDERSTANDING THAT THIS CAN CAUSE THE AIRBAG TO DEPLOY FOR NO REASON ON THE PASSENGER SIDE. THIS PROBLEM IS CAUSING MY CAR TO BE UNSAFE TO DRIVE. IT IS OBSTRUCTING MY VIEW AND COULD BE LETHAL TO THE PASSENGER. IT IS AN OBVIOUS DEFECT DUE TO POOR ENGINEERING AND SHOULD BE RECALLED IMMEDIATELY.

DASHMAT ON 2002 BUICK LASABRE BUCKLING ABOVE STREERING WHEEL WHERE DASHMAT MEETS WINDOW. *TR

DASH PAD COMING LOOSE, BOWING UP IN FRONT OF DRIVER, BECOMING DETACHED IN CRUCIAL AREA AT PASSENGER SIDE AIRBAG. TO REPAIR WILL COST AROUND $950 PARTS AND LABOR. ALSO WINDOW REGULATORS HAVE BEEN REPLACED IN WINDOWS THAT ARE USED THE LEAST. *TR

THE DASH IS STARTING TO RISE. I HAVE NOT MADE ANY REPAIRS. *TR

THE DASHBOARD COVER HAS COME LOOSE AND HAS LEFT A 3 INCH GAP NEAR THE CENTER OF THE WINDSHIELD. AN INTERNET SEARCH REVEALS THAT THERE ARE HUNDREDS OF BUICK LE SABRES WITH THE SAME DEFECT. I SAW 3 SIMILAR DEFECTS IN MY OWN RETIREMENT COMMUNITY ON SIMILAR CARS. THIS DEFECT COULD ALSO CAUSE A RELEASE OF THE AIR BAG WHICH PRESENTS A SERIOUS SAFETY HAZARD. BUICK SHOULD BE REQUIRED TO RECALL MY CAR AND REPLACE THE COVER. THIS IS CLEARLY A PRODUCT DEFECT. I HAVE BEEN DRIVING MORE THAN 60 YEARS AND HAVE NEVER SEEN A DASHBOARD COVER COME LOOSE.

I HAVE A 2002 BUICK LESABRE. THE DASHBOARD HAS COME UNGLUED. THE PART OF THE DASHBOARD COVERING THE AIRBAG LOOKS VERY LOOSE. I'M SCARED IT WILL DEPLOY. *TR

THE DASH-COVER HAS BUBBLED UP IN THE FRONT, CAUSING A SLIGHT VISIBILITY PROBLEM BUT WHAT I'M MORE WORRIED ABOUT IS THAT AS THIS SPREADS THE AIRBAGS MAY DEPLOY. IT IS ALSO A VERY NOTICEABLE APPEARANCE ISSUE. *TR

TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STARTED THE IGNITION AND THE FRONT PASSENGER WINDOW ABRUPTLY RELEASED IN A DOWNWARD POSITION WITHOUT ASSISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE WINDOW REGULATOR WAS REPLACED. RECENTLY, THE REAR DRIVER WINDOW EXHIBITED THE SIMILAR FAILURE AS THE FRONT PASSENGER WINDOW. THE CONTACT NOTIFIED THE DEALER AND SCHEDULED AN APPOINTMENT FOR REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 02/23/11 *BF UPDATED 02/28/11

THE DASHPAD ON MY 2002 BUICK LESABRE HAS PULLED LOOSE AT THE BASE AND IS BUNCHED UP IN FRONT OF THE STEERING WHEEL. I HAVE TRIED WITHOUT SUCCESS TO GLUE THE PAD BACK DOWN MYSELF BECAUSE OF THE ANGLE OF THE WINDSHIELD. I HAVE READ BLOG POSTS FROM SEVERAL 2000-2005 LESABRE OWNERS WHO ARE EXPERIENCING THE SAME PROBLEM, SO I NOW REALIZE THAT THIS IS NOT THE ISOLATED PROBLEM I HAD THOUGHT IT WAS. I AM CONCERNED THAT IF THE DASHPAD CONTINUES TO PULL LOOSE, THE AIRBAG SENSORS COULD BE TRIGGERED AND CAUSE THE AIRBAGS TO INFLATE WHILE THE CAR IS BEING DRIVEN. MY WIFE DRIVES THIS CAR MOST OF THE TIME, AND SINCE SHE IS ONLY 5 FEET TALL, SHE MUST MOVE THE SEAT UP ALMOST AS FAR AS IT WILL GO. MY TEENAGE DAUGHTER RIDES IN THE FRONT PASSENGER SEAT WHEN MY WIFE TAKES HER TO SCHOOL. I AM CONCERNED FOR THEIR SAFETY SHOULD THE AIRBAGS ACCIDENTALLY DEPLOY DUE TO THE DASHPAD COMING LOOSE. *TR

TL*THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE DRIVERS SIDE AND THE REAR PASSENGER WINDOWS HAVE FALLEN INTO THE DOOR AND SHE WAS UNABLE TO CLOSE THEM. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED HER THAT SHE NEEDED TO REPLACE THE WINDOW REGULATORS. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE OCCURRED INTERMITTENTLY AND HAD CONTINUED TO OCCUR AFTER THE LAST REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE WINDOW MOTORS WERE DEFECTIVE AND CAUSING THE WINDOWS TO REMAIN STUCK. THE DEALER MADE FOUR ATTEMPTS TO DIAGNOSE AND REPAIR THE FAILURE. THE MANUFACTURE WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS REPAIRED BY AN AUTHORIZED DEALER. THE CURRENT MILEAGE WAS APPROXIMATELY 90,000. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.