Page 5 of 6 · complaints 201–250 of 292

2014 Buick Enclave complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Air Bags
Filed Jun 26, 2023OH

Takata recall. The contact owns a 2014 Buick Enclave. The contact received notification of the NHTSA Campaign Number: 23V334000 (Air bags) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Air Bags
Filed May 31, 2023OK

THE AIRBAG LIGHT WOULD INTERMITTENTLY GO ON AND OFF AS A RESULT OF LOOSE CRIMPS IN THE DRIVER AND PASSENGER SEAT MOUNTED SIDE IMPACT AIRBAG (SIAB) WIRING-HARNESS CONNECTORS. THIS APPEARS TO BE THE SAME PROBLEM IN GM RECALL NUMBER N14030 (GFPE) NUMBER N-140030 NHTSA RECALL 14V118. I MADE A COMPLAINT TO GM UNDER case NUMBER 9-9401539892. GM REFUSED TO FIX THE PROBLEM BECAUSE MY ENCLAVE IS A 2014 MODEL AND NOT A 2013 MODEL. I WAS FORCED TO SPEND $318.27 WITH MARC MILLER BUCK GMC 4700 SOUTH MEMORIAL TULSA, OK 74145 918.663.4700 ON FEBRUARY 10, 2023. THE REPAIR TICKET FROM THE GMC DEALER PROVIDES: "CUSTOMER STATES THE AIR BAG LIGHT IS COMING ON AT TIMES. ELECTRICAL TEST HIGH RESISTANCE IN R & L SEATS CONNECTORS NEED TO SOLDER TERMINALS AT CONNECTORS. CONTACT GM THRU POLICY EVALUATION TOOL, GM OFFERS NO PARTICIPATION AT THIS TIME. CUSTOMER CASE 9-9401539892. CHARGE: $318.27" INVOICE ATTACHED.

Air Bags
Filed May 25, 2023NV

Called local dealer they said call GM after 4 days received a call back from GM was told don't know when fix will be available , no loaner car, was told to sit and wait. So I have to make payments and pay registration while they take their time to find a fix. GM AND LOCAL DEALER VERY RUDE.

Seat Belts
Filed Nov 11, 2022NC

I was sitting in a drivethru line and reached down to tighten my seat belt because it felt lose and the entire steel cord that attaches the seatbelt to the front outboard seating snapped in half. There is a steel cord/cable that connects the pretensioner to the seat belt. This 1 inch thick cord was unraveled and severed. This gave me great concern because this cord was likely on the verge of snapping for many weeks prior to it snapping. A steel cord doesn't just randomly snap in half - so if I had I had a crash prior to it fully breaking - I could have been injured. In addition, I had to drive my vehicle with this defect until new parts could be ordered. I drove around for roughly 2 weeks with a non-functioning seat belt because I could not afford to rent a vehicle while I was waiting for mine to be repaired. When I took it to a shop for repair, they told me they had never seen anything like it in their 30 years of repairs. I have all receipts and documentation, and I have the original faulty part. To recap, I have never been a crash in the vehicle and cord snapping in half happened when I was sitting still and not moving. There is a recall on 2009-2014 Buick Enclaves for this exact issue, but my vehicle's VIN number does not fall within the recall. Specifically, the recall is for the flexible steel cable that connects the seatbelt to the front outboard seating may fatigue and separate over time. This is exactly what happened to mine, but it was not covered and I was never no

Air Bags
Filed Jul 24, 2022WI

Stabilitrack continues to cause problems with the car. I was traveling 60 mph and the stabilitrack and check engine light reduce engine power and car is unable to drive over 40 mph. This is a serious concern when on the highway. When this issue is tripped the car shakes and runs roughly. This car continues to have air bag relay or electrical issues even after fixing the seat belt harness which was recalled. This has been repaired by the dealership no less than 3 times and it feels as we are replacing parts which do not fix the issue. Having the car slow and limp home on a highway is dangerous and happens without warning. The dealership dismissed the airbag light and the second look says repair is needed for safety. So frustrating GM.

Visibility/Wiper
Filed Apr 3, 2022IL

My wipers would stop working. When they are on. I had to get them fixed. This is a safety issue and GM said it’s normal wear an tear.

Engine
Filed Oct 29, 2021GA

Loud engine rattling noise on startup of 3.6L v6 then check engine light came on. Carl Black GM Buick dealer replaced valve actuator solenoid, but engine still making the rattling noise on startup. Danger of timing chain and valve phasers not synchronizing causing valve interference with pistons and engine damage and failure in high speed traffic on Atlanta GA freeways and 2 lane side roads.

Air Bags
Filed Oct 1, 2021CA

PASSENGER RESTRAINT SYSTEM FAILED, COST $600 REPAIRED, WITH ONLY 56,500 MILES, IT GAVE A CODE OF b0022, AND A SERVICE BULLETIN DTC B0022, SAFETY ISSUE WITH THIS CODE B0022 THE SEATBELT AND AIR BAGS WILL NOT WORK IN EVENT OF A COLLISION, YES BY A INDEPENDENT SERVICE CENTER, SERVICED AIR BAGS MESSAGES AND RED SEATBELT WITH AIR BAG LIGHT ON. THIS SHOULD ME A RECALL DIE TO GM KNOWS THAT THEIR IS A DEFECT.

Air Bags
Filed Aug 29, 2021GA

The airbag sensors need to be replaced apparently but we were in no accident prior to the light coming on

SteeringCrash2 injured
Filed Jul 14, 2021TX

The Buick did a hard turn to the left, without any action of the driver, and went into an uncontrollable counterclockwise spin and hit the concrete divider. Prior to the accident the Buick was traveling in the right south bound lane of US 75 with the traffic flow. There was a light rain and no one was changing lanes or speeding. No other vehicle skidded or went out of control. The cause of the accident was not the weather or driver error. Possible causes for the accident are: faulty steering system, faulty antiskid system, or a computer glitch. The dealer would not talk to us. The Buick has not been inspected. No one will inspect it.

Air Bags
Filed Jun 7, 2021TN

Within 90 days of purchasing my used 2014 Buick Enclave the alert came on telling me to have the air bag serviced. It was within the 90 warranty from the used dealership so at no cost they took it in and then let me know it was a recall issue the dealership had to address. After almost a week I got my vehicle back and “all was corrected” for a month or so. Then one day it just came back on again. It decides when it will alert me at random. But I do not see it listed as a recall because it was “repaired”. Twice now when I have been on a long road trip and have been driving for more than 5 hours my sensor for my tires will start alerting me to have my tire sensors serviced. Once the vehicle has been restarted it seems to reset itself.

Seat Belts
Filed Apr 23, 2021DE

FRONT PASSENGER SEAT BELT BUCKLE TWISTED 180 DEGREES. RESULT IS BELT IS TWISTED WHEN FASTENED WITH DISCOMFORT AND REDUCTION IN BELT EFFECTIVENESS. INCREASED RISK OF SEVERE INJURY OR DEATH. NUCAR CHEVY DEALER DENIED WARRANTY CLAIM "BECAUSE VEHICLE WAS NOT PURCHASED AT NUCAR".

Air Bags
Filed Mar 8, 202185,000 milesCA

VEHICLE WARNING LIGHTS COME ON RANDOMLY - AIRBAGS, CHECK ENGINE, ABS. THEY WILL LIGHT DURING DRIVE TIME, THEN BLINK OUT FOR NO APPARENT REASON. INSTRUMENT LIGHTING MAY OR MAY NOT LIGHT WHEN VEHICLE IS STARTED, AND INSTRUMENT CONSOLE AND/OR ENTERTAINMENT CONSOLE WILL NOT FUNCTION WHEN UNLIT. AGAIN, THIS HAPPENS RANDOMLY, AND OFTEN RESOLVES JUST AS RANDOMLY. HAVE HAD VEHICLE INSPECTED BY DEALER WITHOUT ANY ISSUES IDENTIFIED. ISSUES HAVE BEEN ONGOING FOR A NUMBER OF YEARS. THEY CAN OCCUR WITHOUT REGARD TO VEHICLE BEING IN MOTION.

Electrical System
Filed Feb 16, 202180,000 milesAL

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, THE STEERING WHEEL WAS DIFFICULT TO TURN. THERE WERE SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO ACTION BUICK GMC (211 ROSS CLARK CIR, DOTHAN, AL 36303, (866) 926-2457) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.*LN CONSUMER STATED HE HAD ELECTRICAL ISSUES.*JB

Air Bags
Filed Jan 19, 202150,000 milesGA

AIRBAG WARNING LIGHT STARTED COMING ON INTERMITTENTLY AND NOW REMAINS ON. ACCORDING TO THE LOCAL DEALER (CHEVROLET OF CANTON, GA) THE AIRBAG WARNING LIGHT IS COMING ON DUE TO A FAULTY WIRE. THIS APPEARS TO BE THE SAME ISSUE THAT RESULTED IN A RECALL FOR 2008-2013 BUICK ENCLAVES. CAR HAS APPROXIMATELY 54,000 MILES AND WE ARE THE ORIGINAL OWNERS.

Air Bags
Filed Jan 4, 202134,000 milesCT

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAGS SENSOR LIGHT FOR THE FRONT PASSENGER'S SIDE SEAT MALFUNCTIONED WHEN HIS WIFE SAT IN THE SEAT. THE SENSOR FAILED TO REGISTER A PASSENGER IN THE FRONT PASSENGER'S SEAT. THE VEHICLE WAS TAKEN TO BUICK GMC OF WATERTOWN (715 STRAITS TPKE, WATERTOWN, CT 06795, (860) 945-4755) TO BE DIAGNOSED. THE AIR BAG SENSOR WAS RESET. THE CONTACT WAS INFORMED THAT IF THE FAILURE RECURS, THE AIR BAG SENSOR SHOULD BE REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.

Service Brakes
Filed Jan 4, 202155,000 milesPA

STEERING STIFFNESS & TIGHTNESS AT LOW SPEED OR HIGH SPEED. STEERING WHEEL TIGHTEN'S UP TO THE POINT WHERE IT'S ALMOST IMPOSSIBLE TO TURN THE WHEEL. EXTREMELY DANGEROUS WHEN DRIVING 50-60 MPH ON THE EXPRESSWAY. JUST PURCHASED THE VEHICLE DEC 19TH 2020. I NOTICED THE PROBLEM WITHIN THE FIRST 2 DAYS CAR DEALER WAS CONTACTED DEC 21ST 2020 IN REGARDS TO THE PROBLEM. CAR WAS DIAGNOSED AT THE DEALER & RETURNED TO ME WITHOUT ANY FINDINGS OF THE ISSUE. STILL THERE IS STIFFNESS THAT COMES & GOES. I'M EXTREMELY CONCERNED ABOUT MY SAFETY AND OR OTHERS. THIS IS A SIGNIFICANT PROBLEM THAT NEEDS ATTENTION ASAP. PLEASE RECALL SOME COULD OR MYSELF COULD BE INJURED OR KILLED. BRAKES MAKE A CRUNCHY CLICKING NOISE & THE DEALER STATED THAT THEY COULDN'T DUPLICATE THE SOUND.

Air Bags
Filed Nov 23, 202045,000 milesTN

MY SERVICE AIR BAGS NOTIFICATION IS ON. I CAN'T GET IT TO TURN OFF.

Service Brakes
Filed Oct 22, 202064,000 milesMI

THIS IS MY 2ND BUICK ENCLAVE. THE FIRST ONE WAS 2007 MODEL WHICH HAD A MAJOR FAILURE TO BRAKES- VACUUM ASSIST ETC. I WAS IN FLORIDA IN JANUARY 2014 WHEN THIS FAILURE OCCURRED. IT WAS FOUND BY CROWN BUICK IN ST. PETERSBURG, FL. DURING A ROUTINE OIL CHANGE. I PAID A SUBSTANTIAL AMOUNT OF MONEY APPROX. $1000 TO HAVE IT REPAIRED. I DID NOT FEEL SAFE AFTER THIS & TRADED IT IN FOR A NEW 2014 BUICK ENCLAVE WITH CROWN BUICK. NOW MY 2014 BUICK ENCLAVE WITH 64000+ MILES IS STARTING TO EXHIBIT THE SAME CHARACTERISTICS: MUSHY - EXTRA PRESSURE APPLIED TO BRAKES TO SLOW IT DOWN WHEN IN MOTION ON CITY STREET & PARTICULARLY ON THE HIGHWAY. I FEEL THE BUICK ENCLAVES SHOULD BE ADDED TO "RECALL LIST" ALONG WITH OTHER GM VEHICLES RECENTLY ADDED. [XXX] PHONE # [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Exterior Lighting
Filed Sep 14, 202038,545 milesID

WHILE DRIVING AT NIGHT ON A BUSY CITY STREET, BOTH HEADLIGHTS WENT OUT. IT SCARED ME TO DEATH. I QUICKLY SWITCHED THE LIGHTS FROM AUTO TO MANUAL AND THEY CAME BACK ON. WITHIN SECONDS, HOWEVER, THEY WENT OFF, AGAIN AND DID NOT COME BACK ON. I WAS ABLE TO MAKE IT HOME WITHOUT INCIDENT, BUT VERY FRIGHTENED. I TOOK THE CAR TO THE DEALER TO DIAGNOSE THE PROBLEM. WHEN THEY REMOVED THE BULB AND BALLAST, THEY DISCOVERED THAT THE ENTIRE HEADLIGHT APPARATUS HAD WARPED BY OVERHEATING. THIS WAS THE SAME ON BOTH HEADLIGHTS. I WAS TOLD THE COST TO REPAIR WOULD BE APPROXIMATELY $2,800 FOR PARTS, PLUS LABOR. THEY ALSO TOLD ME THAT THE VEHICLE WARRANTY DID NOT COVER THE PROBLEM. IT IS CLEAR THE PROBLEM IS A DEFECT, RATHER THAN A MATTER OF REASONABLE WEAR AND USE. I HAVE SEEN THAT OTHER IDENTICAL COMPLAINTS HAVE BEEN LODGED WITH THE NHTSA. ADDITIONALLY, THERE ARE MULTIPLE COMPLAINTS ON-LINE OF SIMILAR PROBLEMS. FOR THE SAFETY OF ALL WHO MAY BE DRIVING THIS MAKE AND MODEL, I RESPECTFULLY REQUEST THAT A RECALL ORDER BE ISSUED.

Power Train
Filed Aug 16, 2020152,000 milesTN

TRANSMISSION IS SHIFTING HARD. WAS SHIFTING HARD ONLY ON A TURN BUT IS NOW SHIFTING HARD AS YOU ARE JUST DRIVING ON A STRAIGHTWAY.

Electronic Stability Control (esc)
Filed Aug 10, 202045,000 milesNJ

IN 2016, AND AGAIN IN 2020 AFTER THE DEALER FIRST FIXED THE ISSUE, WHILE DRIVING AT HIGH SPEEDS, ON HIGHWAYS, ALSO IN THE RAIN, AGAIN AT A STOP LIGHT, THE VEHICLE SUDDENLY DECELERATED, CAUSING THE POTENTIAL FOR A VERY SERIOUS ACCIDENT. THE WARNINGS THEN DISPLAYED ON THE DASH INCLUDED REDUCED ENGINE POWER, SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND TRACTION CONTROL OFF. THE VEHICLE ONLY THEN DROVE AT SLOW SPEEDS, SPUTTERED AND JERKED, AND FELT LIKE IT MIGHT STALL. WHEN ABLE TO PULL OVER, AT TIMES TURNING OFF THE CAR REVERSED THE PROBLEM. SOMETIMES THE CHECK ENGINE LIGHT WAS ON, SOMETIMES IT WASN'T. SOMETIMES IT WOULD DRIVE FINE AND THEN OUT OF NOWHERE, IT WOULD HAPPEN AGAIN. IN 2016, THE DEALERSHIP HAD A DIFFICULT TIME FINDING THE ISSUE. AFTER SEVERAL DAYS OF DRIVING IT, THEY IDENTIFIED THE PROBLEM AS A FUSE BOX ISSUE AND REPLACED THE FUSE BOX. THIS SEEMED TO FIX THE ISSUE UNTIL IT HAPPENED AGAIN IN 2020 WHILE DRIVING. ON A ROAD TRIP, IT HAPPENED WHILE ON A HIGHWAY, AGAIN AT A RED LIGHT, AND WHILE ON A HIGHWAY AGAIN. EACH TIME, WE PULLED OVER, TURNED THE CAR OFF FOR A WHILE. ONE TIME IN PARTICULAR, THE ISSUE DIDN'T GO AWAY AFTER TURNING THE CAR BACK ON.

Steering
Filed Jun 19, 2020120,000 milesMN

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE STEERING RACK AND POWER STEERING PUMP WERE REPLACED HOWEVER, THE FAILURE RECURRED. KOLAR CHEVROLET BUICK GMC CADILLAC (4770 W. ARROWHEAD RD, HERMANTOWN, MN 55811, (218)727-7481) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED BY WARRANTY OR RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. CONSUMER STATES THAT THE POWER ASSISTED STEERING FAILED WHEN TRYING TO MAKE A RIGHT TURN. CONSUMER STATES THAT THEY SEPARATED THEIR SHOULDER WHILE TRYING TO STEER OUT OF A PARKING SPACE. AFTER SECOND FAILURE VEHICLE HAD ANOTHER RACK AND POWER STEERING PUMP INSTALLED. *DL

Engine
Filed May 29, 202080,000 milesTX

MAKES A BAD RATTLING NOISE AT FIRST START UP. PROBABLY THE TIMING CHAIN. *TR

Suspension
Filed May 29, 202080,000 milesTX

WHEN DRIVING YOU CAN HEAR THE CLUNKING NOISE THE VEHICLE MAKES WHEN ON THE ROAD. IT'S SOUNDS BAD AND I DON'T WANT IT TO GET ANY WORSE. I CAN NOT PINPOINT THE PROBLEM. *TR

Unknown or Other
Filed May 25, 2020IL

I PULLED MY BUICK OUT OF THE GARAGE IT WAS FINE. WENT TO GO START IT AND IT WOULDNT START IT KEPT CLICKING SO I CHECKED THE BATTERY. IT HAS SO MUCH CORISION ON IT THAT IT ATE THREW THE BOLTS THAT HOLD IT TOGEATHER. NOW ON MY INTELLINK THE BOTTON BUTTON {HAZARDS ECT} WILL NOT WORK I JUST GOT THIS CAR BACK IN SEPTEMBER OF 2019 IT ONLY HAD 42240 MILES ON IT.

Air Bags
Filed May 21, 2020100,000 milesCA

SERVICE AIR BAG NOTIFICATION AND WARNING LIGHT HAVE COME ON AT APPROXIMATELY 100,000 MILES WHILE DRIVING ON CITY STREET. NO ACCIDENTS NOTED AT TIME OF NOTIFICATIONS. AN AUTO REPAIR MECHANIC NOTED CODE B001E - DRIVER SIDE INBOARD SIDE AIRBAG DEPLOYMENT LOOP RESISTANCE ABOVE THRESHOLD. AIRBAG CODE HAS TSB TO SOLDER CONNECTION PINS AT CONNECTOR X333 AND X332 WHICH SHOULD BE UNDER WARRANTY. PINS WERE FOUND TO BE DAMAGED. *TR

Engine
Filed Apr 15, 202046,000 milesLA

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND INFORMED THE CONTACT THAT THE MOTOR MOUNTS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALLS WERE PRESENT FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

Electrical System
Filed Jan 3, 202057,629 milesGA

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE STARTED TO LOSE POWER. IN ADDITION, AN UNKNOWN WARNING INDICATOR ILLUMINATED WITH A MESSAGE STATING THAT THE VEHICLE SHOULD NOT BE DRIVEN. THE CONTACT DROVE HOME AND HAD THE VEHICLE TOWED TO JOHNSON CADILLAC (LOCATED AT 1122 WALTON WAY, AUGUSTA, GA 30901, 706-955-7066). THE DEALER DIAGNOSED THAT THE SWITCH CIRCUIT REGARDING THE IGNITION HAD FAILED AND THE UNDER HOOD FUSE WAS LOCKED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 57,629.

Unknown or Other
Filed Nov 18, 201966,000 milesNY

MY CAR SHOWED MESSAGE WARNING " SERVICE SIDE DETECTION SYSTEM" DURING WINTER STORM IN SYRACUSE NY. THIS MESSAGE IS ON AND OFF. ALSO, DRIVER SIDE WARNING LIGHT ON DRIVER MIRROR SHOWS INACCURATE. IT IS ON WHEN THERE WERE NO CAR. ALSO IT IS OFF WHEN THERE ARE CAR ON MY LEFT SIDE. SOMETIMES THIS HAPPENS WITHOUT ANY WARNING. MY CAR IS BIG, HAS BLIND SPOT, THIS FEATURE IS VERY IMPORTANT. I CHECKED THE SENSOR LOCATED INSIDE REAR BUMPER BEHIND THE TIRE, WHICH IS BAD POSITION FOR THE SENSOR, MUD AND WATER CAN BUILD UP EASY AROUND SENSOR. THE SENSOR CASE IS SEALED NOT PROPERLY AND WEATHER CAN BREAK THE SEAL EASY. MY SENSOR HAS BEEN FILLED WITH WATER INSIDE. I COULD HEAR WATER WHEN I SHAKED THE SENSOR

Air Bags
Filed Oct 22, 2019TX

LIGHT SENSOR FOR ALL AIR BAGS STAY ON. THE LIGHT DON'T GO OFF AFTER DRIVING IT. AFRAID THAT AIR BAG WOULD GO OFF OR BLOW UP IN FRONT OF FACE, CAUSING FOR AN ACCIDENT WHILE DRIVING. AIR BAG NOT WORKING PROPERLY AND IT CAN CAUSE AN UNEXPECTED ACCIDENT. I LIVE IN FEAR WHILE DRIVING MY CAR.

Seat Belts
Filed Oct 8, 2019OH

I WENT TO PUT ON DRIVER SEATBELT, AND IT WOULDN'T RETRACT. THE PASSENGER SEATBELT IS DEFECTIVE AS WELL. DEFECTIVE SEATBELTS LEAVES THIS VEHICLE UNSAFE AND ILLEGAL TO DRIVE!

Fuel/Propulsion System
Filed Oct 4, 2019MN

MY ENCLAVE GETS THRE WORST GAS MILEAGE OF ANY VEHICLE I'VE EVER OWNED. MY 2003 TRAILBLAZER GETS BETTER GAS MILEAGE THAN THIS SUV BY ALMOST DOUBLE AND IT'S NOT VERY FUEL EFFICIENT. MY BOYFRIEND'S V8 SILVERADO ALSO GETS ABOUT 50% BETTER GAS MILAGE. IVE BROUGHT IT IN MULTIPLE TIMES AND THEY KEEP SAYING THEY CAN'T FIND AN ISSUE BC THE COMPUTER ISN'T FLAGGING ANY ISSUES. THE DRIVER SIDE SHOCK THAT WAD REPLACED HAS ALSO ALREADY WENT BAD WITH NO REASON AND THE PASSENGER SIDE WHEEL WOBBLES WHEN REVERSING OUT IF A PARKING SPACE. THIS AGAIN WAS CHECKED AND THEY DENIED FINDING ANY ISSUES. THIS HAS BEEN ONGOING SINCE I BOUGHT THE VEHICLE AND THE RIDICULOUSLY PRICED AND WORTHLESS ADDITIONAL WARRANTY IN DECEMBER OF 2017.

Power Train
Filed Sep 7, 2019CA

THE TRANSMISSION IS SLIPPING AND FAILING TO SHIFT INTO THE NEXT GEAR ON ACCELERATION. THE PROBLEM IS INTERMITTENT AND HAS BEEN PROGRESSIVELY GETTING WORSE OVER THE LAST 7 MONTHS. NOW IT IS AT THE DEALER AND THEY WON'T COVER THE REPAIR BECAUSE THE WARRANTY EXPIRED 2 MONTHS AGO. THE EXACT SAME THING HAPPENED TO MY PRIOR BUICK ENCLAVE WHICH I TRADED IN (BECAUSE OF THIS PROBLEM) WHEN I PURCHASED MY CURRENT VEHICLE.

Air Bags
Filed Aug 26, 2019VA

SERVICE AIR BAG WARNING

Power Train
Filed Aug 22, 2019107,500 milesWI

TAKATA RECALL IN THE ALMOST 3 YEARS I'VE OWNED MY 2014 BUICK ENCLAVE, THERE HAVE BEEN 2 OCCURRENCES WITH THE SAME TRANSMISSION ISSUE. THE CODES ARE: P0700, P182E AND P0306. THE ENGINE LIGHT COMES ON AND FLASHES FOR ROUGHLY 30 SECONDS. THE FIRST OCCURRENCE WAS IN THE CITY, ABOUT 35MPH AND THE SECOND WAS ON THE HIGHWAY WITH A SPEED OF 60MPH. BOTH TIMES I'VE PULLED OFF THE ROAD AND THE LIGHT DISAPPEARS. WHEN I TAKE IT IN, THE CODES ARE PULLED AND CLEARED. THE MECHANIC CAN NOT GET THE CODE TO REAPPEAR. MY BUICK HAS NEVER SHIFTED RIGHT, NOTICING PADDING AND JERKING BEFORE AND AFTER SWITCHING GEARS. THE MECHANIC SAID THIS IS A COMMON PROBLEM WITH THESE TRANSMISSIONS AND THE REPAIR BILL WILL BE AROUND $3,500.00 FOR A NEW TRANSMISSION. A 5 YEAR OLD VEHICLE SHOULD NOT BE HAVING THESE ISSUES!! BUYING A 2 YEAR OLD VEHICLE AT $28K, OWNING IT FOR LESS THAN 3 YEARS AND HAVING TO REPLACE THE TRANSMISSION DOES NOT SIT RIGHT IN MY BOOK. GM NEEDS TO FIX THIS TRANSMISSION PROBLEM AND SOON!

Power TrainCrash
Filed Jul 19, 201940,000 milesOR

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT AFTER DRIVING INTO THE GARAGE AND SWITCHING THE GEAR SHIFTER TO THE PARK POSITION AND AFTER RELEASING THE BRAKE PEDAL, THE VEHICLE SUDDENLY SHIFTED INTO REVERSE AND CRASHED INTO THE GARAGE DOOR. NO POLICE REPORT OR INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER BRADS COTTAGE GROVE CHEVROLET (2775 ROW RIVER RD, COTTAGE GROVE, OR 97424) WHO DIAGNOSED THAT THE TRANSMISSION SHIFTER CABLE WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.

Service Brakes
Filed Jun 18, 201970,000 milesTX

SEE COMPLETE HISTORY BELOW IN PDF INVOLVES STABILITRAK AND TRACTION CONTROL

Unknown or Other
Filed Jun 11, 201959,185 milesCA

THE AIR CONDITIONER DOESN'T WORK. I HAVE TAKEN THE VEHICLE IN AT LEAST 2-3 TIMES AND HAVE BEEN TOLD NOTHING IS WRONG. THE MOST RECENT TIME I TOOK IT IN WAS ABOUT 4 MONTHS AGO. YESTERDAY IT WAS 90 DEGREES WHERE I LIVE. AFTER SCHOOL, I PICK UP MY KIDS 3YRS & 7YRS. AFTER ABOUT 5 MINUTES IN THE CAR MY 7 YEAR OLD IS COMPLAINING OF BEING HOT. I LOOK BACK AND SHE HAS SWEAT DRIPPING DOWN HER FACE. THIS IS A SAFETY ISSUE ESPECIALLY FOR ANYONE THAT HAS INFANTS. AFTER BEING TOLD MY AIR CONDITIONER IS FINE MULTIPLE TIMES, I DON'T EXPECT HOT AIR TO BE BLOWING OUT THE VENTS IN THE BACK WHEN MY AIR IS ON. THE FRONT WAS NOT WORKING WELL EITHER, BUT IT WAS COOLER AIR COMING OUT, NOT COLD. I ASSUMED THE BACK WAS THE SAME TEMPERATURE. IF I HAD AN INFANT THAT COULDN'T SPEAK, THEY COULD DIE FROM HEAT EXHAUSTION. THIS IS SIMILAR TO LEAVING YOUR CHILD IN THE CAR FOR A FEW MINUTES ON A HOT DAY. SOMEONE COULD DIE. I HAVE ALSO READ MULTIPLE COMPLAINTS ABOUT THE SAME ISSUE. PLEASE DO NOT LET A DEATH HAPPEN BEFORE RECALLING THIS ISSUE. THERE IS A HISSING SOUND COMING FROM THE FRONT ALMOST EVERYDAY. THE AIR CONDITIONER WORKS SOMETIMES, BUT IT USUALLY TAKES AWHILE TO GET COLD OR DOESN'T WORK AT ALL (USUALLY ON WARMER DAYS). MY CAR HAS 60K MILES NOW. THIS PROBLEM STARTED A FEW YEARS AGO. THE CAR WAS IN MOTION IN THE CITY STREET DURING THIS INCIDENT.

Electronic Stability Control (esc)
Filed May 28, 2019115,000 milesCA

ABOUT A YEAR AGO, OUR 2014 BUICK ENCLAVE AWD, BEGAN SHUDDERING WHILE DRIVING AND LAGGING WHEN TRYING TO ACCELERATE. 4 MONTHS AGO, THE VEHICLE'S CHECK ENGINE LIGHT CAME ON WHILE I WAS ON THE FREEWAY. IT ALSO DISPLAYED THE "TRACTION CONTROL OFF" 'STABILITY CONTROL OFF" AND "ENGINE POWER REDUCED" SIGNS ON THE DASHBOARD. MY VEHICLE WENT FROM 75 MPH TO 25 IN A MATTER OF SECONDS.. WHILE I WAS ON THE FREEWAY WITH MY TWO CHILDREN IN THE CAR! I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD, TURN THE CAR COMPLETELY OFF AND TURN IT BACK ON AGAIN. THIS SEEMED TO REBOOT THE COMPUTER, BUT THE CHECK ENGINE LIGHT REMAINED ON FOR SEVERAL DAYS. 4 MONTHS LATER, THIS HAS NOW HAPPENED ABOUT 16 ADDITIONAL TIMES, 3 WHILE ON THE FREEWAY! WE'VE REPLACED THE THROTTLE BODY, THROTTLE BODY GASKET, MASS AIR FULL SENSOR, PVC VALVE AND THE POWER TRAIN MODULE RELAY. WE ARE CONTINUING TO HAVE PROBLEMS!! THE MOST RECENT, THIS MORNING WHILE TAKING MY CHILDREN TO SCHOOL. THIS ON TOP OF HAVING TO HAVE THE A/C EVAPORATOR REPLACED AT LEAST ONCE/ YEAR SINCE WE BOUGHT THIS VEHICLE BRAND NEW OFF THE LOT! I'M A LITTLE TIRED OF PUTTING MY CHILDREN'S LIVES AS WELL AS MY OWN IN DANGER EVERY TIME I TAKE THEM AND PICK THEM UP FROM SCHOOL!

Air Bags
Filed May 28, 201962,000 milesMI

ONE DAY, "SERVICE AIRBAG" TEXT JUST CAME UP ON THE SCREEN IN THE DASHBOARD ALONG WITH THE AIRBAG SHAPED LIGHT. NOTHING HAPPENED TO THE CAR, I JUST HAVE BEEN DRIVING IT NORMALLY. IT JUST CAME ON WITH NO REASON. IT HAS 62,400 MILES ON IT. 2014.

Air Bags
Filed May 14, 201974,000 milesWI

SEAT BELT LIGHT INDICATOR LEAD TO DEALERSHIP DIAGNOSING A FAULTY SEAT BELT HOUSING AND TENSION. THE DASH INDICATOR FLASHES ON AND OFF WHILE DRIVING.

Air Bags
Filed Mar 17, 201977,000 milesOH

POSSIBLE ELECTRICAL SHORT? FUEL GAUGE DROPPED OVER AN EIGHTH OF A TANK WHEN JUST FILLED IT UP AND DROVE 2 MILES HOME. NEXT TIME I STARTED IT UP IT DISPLAYED THE AFOREMENTIONED. HAS DONE THIS A FEW TIMES NOW. ALSO SERVICE AIRBAG LIGHT HAS COME ON INTERMITTENTLY PRIOR TO FUEL GAUGE ISSUE AND NOW IS ON EVERY TIME. CALLED BUICK AND THEY ACKNOWLEDGE THAT IT HAS BEEN A PROBLEM FOR THAT MODEL AND EVEN YEAR JUST NOT MY VIN. PERHAPS EXPANSION OF VEHICLES AFFECTED??? 77,000 MILES

Electrical System
Filed Mar 1, 201955,000 milesIL

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER, BUT WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO DICK WICKSTROM CHEVROLET (555 E IRVING PARK RD, ROSELLE, IL 60172, (331) 642-7659) WHERE IT WAS CURRENTLY WAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

Seat Belts
Filed Feb 19, 201940,000 milesCA

VEHICLE BUCKLE LATCH IS JAMMED/MALFUNCTIONING. BUCKLE DOES NOT ACCEPT LATCH AND POSES A SEVERE ACCIDENT THREAT TO ADULTS/CHILDREN. BOTH CAPTAIN CHAIR BUCKLES ARE AFFECTED. NORMAL WEAR IS OBSERVED WITH THE VEHICLE WITH CHILD RESTRAINT CAR SEATS IN BOTH FORWARD AND REAR FACING, LONGEVITY OF BUCKLE SYSTEM WITH INFANT CAR SEATS IS JEOPARDIZED AND RENDERED INEFFECTIVE. BUCKLE MECHANISM IS POORLY MADE WITH PLASTIC BREAKING APART. METAL PRONG IS OBSERVED TO BE IN THE OUT/LOCKED POSITION AND DOES NOT DISENGAGE. PREVIOUS TO JAMMING BUCKLE WAS HARD TO ACCEPT A LATCH.

Power Train
Filed Jan 26, 20195,000 milesCT

SHORTLY AFTER TAKING OWNERSHIP OF THE VEHICLE, WE NOTICED A "CLUNKING" WITHIN THE TRANSMISSION WHEN GOING UP A SMALL INCLINE AT APPROX 15 MPH. THE PROBLEM HAS PERSISTED FOR YEARS AND WE'VE HAD THE DEALER INVESTIGATE MULTIPLE TIMES WITH NO REMEDY. THE ISSUE IS NOW MORE VISIBLE AT HIGHWAY SPEEDS BETWEEN 60 AND 65 MPH. WE RECENTLY DROPPED OFF WITH THE DEALER WHERE THEY APPLIED A SOFTWARE PATCH WHICH HAS SLIGHTLY REDUCED THE ISSUE, BUT HAS NOT RESOLVED. WE STILL HAVE A "CLUNKING" TRANSMISSION AT 15MPH UP AN INCLINE AND AT HIGHWAY SPEEDS. I HAVE SEEN OTHERS REPORTING THE SAME PROBLEM.

Steering
Filed Jan 23, 201945,000 milesCO

STEERING STIFFENED UP TO POINT I WAS UNABLE TO CRANK WHEEL IN PARKING LOT TRAVELING 5MPH. WHILE ON FREEWAY ENTER RAMP, COULD FEEL TENSION PULL THEN RELEASE ON THE CURVE AT 40 MPH. GM DEALER CHARGING 1600 TO REPLACE POWER STEERING PUMP... ONLY 45,000 MILES ,,,

Power Train
Filed Jan 10, 201946,000 milesMD

I'VE EXPERIENCED ONGOING INTERMITTENT ISSUES WITH THE TRANSMISSION SLAMMING INTO GEAR, AROUND 2ND AND 3RD GEAR, AND CHANGING THE TRANSMISSION OIL AS NOT ALLEVIATED THE ISSUE.

Electrical System
Filed Dec 21, 2018TX

FOUND THE CAR RADIO ONE MORNING STARTED IT AND THEN THE IT PERIODICALY TRIED TO START..

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Dec 11, 201895,000 milesGA

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE SHOULDER OF THE INTERSTATE. THE CONTACT STATED THAT THE FAILURE OCCURRED AT ANY GIVEN TIME. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS TERMINAL TENSION AND CORROSION ON THE FUSE BLOCK. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 95,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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