2009 Buick Enclave complaints

LIFT GATE WON'T STAY UP. HIT ME ON THE HEAD WHEN FREE-FALLING. OUCH. NOW I USE A BROOM TO PROP OPEN THE LIFT GATE ON MY $32K SUV. I SHOULD HAVE BOUGHT A 20 YEAR OLD USED CHEVY INSTEAD. AT LEAST IT WOULD MATCH THE BROOM!

PRESSED BUTTON ON REAR HATCH TO OPEN. THE HATCH ENGAGED AND WENT UP ONLY TO CATCH AND THEN FREEFALL BACK DOWN ON TOP OF MY HEAD LEAVING ME DAZED, DISORIENTED AND IN PAIN. I HESITATE TO THINK WHAT WOULD HAVE HAPPENED IF I HADNT INSTINCTIVELY PUT MY HAND UP TO CATCH IT OR IF HAD BEEN A CHILD THERE INSTEAD OF ME. THE HATCH IS TOTALLY UNUSABLE BECAUSE IT WILL NOT STAY OPEN LONG ENOUGH TO PUT ANYTHING IN OR GET ANYTHING OUT. VERY DANGEROUS!

MY BACK HATCH JUST STARTED OPENING ON ITS OWN. MOTOR IN THE LOCK KEEPS RUNNING. NOW MY DRIVER SIDE LOCK WON'T WORK. WHEN IN PARK, DOOR LOCK POPS UP BUT INSIDE HANDLE STILL LOCKED. NOW INDOOR LOCK BEING DIFFICULT. *TR

WHILE DRIVING,VEHICLE MISSES OCCASIONALLY,ENGINE LIGHT BLINKS AND TRANSMISSION HAS A HARD TIME SHIFTING,THEN WILL RUN FINE FOR A FEW MINUTES AND DO IT AGAIN,THIS HAPPENS DAILY AND EVERY FEW MINUTES. *TR

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE VEHICLE STALLED AFTER THE AUTOMATIC LOCKS MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,094.

I WAS DRIVING ON THE FREEWAY AND THE CAR BEGIN BEGAIN TO FLASH ACROSS THE DASH THAT IT WAS REDUCING ENGINE POWER. THIS NOW HAPPENS EVER SO OFTEN WHEN I'M DRIVING I WAS WONDERING IS THIS A RE-CALL MATTER? *TR

WHILE DRIVING, I NOTICED MY ENGINE STARTED SPUTTERING AND HAD PROBLEMS ACCELERATING. SOON AFTERWARDS, THE "MALFUNCTION INDICATOR LIGHT" (AKA CHECK ENGINE LIGHT) CAME ON AND STAYED ON. I CONTACTED THE DEALER AND TOOK IT IN FOR REPAIR. IT WAS DIAGNOSED AS "PISTONS MISFIRING". I HAD PISTONS/CYLINDERS REPLACED AT A COST OF SEVERAL HUNDRED DOLLARS. A COUPLE OF MONTHS LATER, THE SAME THING HAPPENED AND I HAD OTHER PISTONS/CYLINDERS REPLACED. THIS HAS HAPPENED ABOUT A HALF DOZEN TIMES BETWEEN MARCH 2014 AND TODAY (MARCH 2015). I HAVE PAID THOUSANDS OF DOLLARS FOR THIS SAME PROBLEM AND I DO NOT UNDERSTAND WHY A RECALL HAS NOT BEEN ISSUED. THE DEALER TOLD ME THAT THERE ARE SEVERAL PISTONS/CYLINDERS THAT CAN TRIGGER THIS PROBLEM. JUST BY DOING A SIMPLE SEARCH ONLINE, I SEE THAT MANY OTHERS HAVE EXPERIENCED THIS PROBLEM WITH THE BUICK ENCLAVE. AS OF TODAY, 31 MARCH 2015, MY ENGINE BEGAN SPUTTERING AND THE CHECK ENGINE LIGHT CAME ON AGAIN. I HAVE LOST FAITH IN BUICK BEHIND THIS AND I DO NOT BELIEVE I WILL PURCHASE ANOTHER BUICK. *TR

SQUEAKING BRAKES AND STEERING NOISE. RESUBMITTED FOR REPAIR COULD NOT DUPLICATE AT DEALERSHIP. RESUBMITTED IN 2011 AND 2013, WATER PUMP REPLACED, STEERING GEAR BOX REPLACED, STEERING PUMP REPLACED, THROTTLE BODY CLEANED. ENGINE TIMING OFF AT IDLE, HARSH/RUFF TRANSITION BETWEEN GEAR SHIFTS. REAR HATCH FAILED TO OPERATE. SENSOR REPLACED, THEN ACTUATOR REPLACED, THEN CONTROL BUTTONS REPLACED THEN FINAL CONTROL BUTTON AND INTERNAL DOOR SENSORS REPLACED NOT BY WARRANTY, REAR HATCH STRUTS FAILED AND DROPPED ON CHILD AND OWNERS HEADS, OPEN AND CLOSE BUTTONS NON RESPONSIVE ON REMOTE FOR THE HATCH. ONLY THE INTERIOR HATCH RELEASE BUTTON WORKED. ONSTAR WOULD NOT POWER DOWN, NO NOTICE IT WAS CONNECTED, DROPPED CELL CALLS AND KILLED BATTERY. UPON JUMPING, THE CONTROL MODULE FOR ONSTAR FAILED AS DID CELLULAR ANTENNA NOT COVERED BY WARRANTY. BRAKES SQUEAKING AND FLUTTERING PLUS PULSE AT SLOW DOWN. MASTER CYLINDER HAD HYDRAULIC FLUID LEAKING INTO BRAKE LINES, BOOST PUMP FAILED AND REPEATED FLUSHING DID NOT CLEAR THE SYSTEM. AIR IN LINES CAUSED BRAKE FAILURE NEAR COLLISION AVOIDED WITH EVASIVE OPERATOR DRIVING MANEUVERS, 3RD FLUSH CLEARED THE LINES NOT COVERED BY WARRANTY. STEERING UNSTABLE ON UNEVEN ROADWAYS AND IN LEFT AND RIGHT TURNS, REPEAT/RECUR, FINAL SUBMISSION 4TH TIME, ENGINE MOUNT BROKEN AND POSSIBLE SPARK PLUGS FOR IDLE PROBLEMS. REPLACED SPARKE PLUGS DID NOT RESOLVE IDLE SPEED OR HARD SHIFT OUT OF 3/5 GEARS. A/C OUTAGE THREE TIMES, NO LEAK DETECTED, FREON LOADED AND RELOADED: EVA

MY DEALERSHIP IDENTIFIED A SIGNIFICANT PROBLEM WITH THE POWER STEERING GEAR ON MY VEHICLE THAT CONSTITUTED A SIGNIFICANT SAFETY ISSUE. HAD IT NOT BEEN CAUGHT, MY POWER STEERING INEVITABLE WOULD HAVE FAILED WHILE DRIVING AND RESULTED IN A CRASH. I WAS ALSO ADVISED BY THE DEALER AND HAVE LEARNED THROUGH RESEARCH THAT THIS IS A VERY COMMON PROBLEM AFFECTING BUICK ENCLAVES AND OTHER SIMILAR GM SUVS AND CROSSOVERS. THE REPAIR WORK TO CORRECT THIS MANUFACTURER DEFECT IS OVER $1500 AND CONVENIENTLY NOT COVERED BY WARRANTY. THIS IS A SIGNIFICANT AND UNACCEPTABLE ISSUE AND SHOULD RESULT IN A RECALL OF ALL AFFECTED VEHICLES AND REIMBURSEMENT OF REPAIR COSTS TO AFFECTED OWNERS. *TR

NO SOUND, JUST QUIT WHEN I TRIED TO INCREASE SPEED. ONTO HIGHWAY I.HAD TO PULL OVER AND WENT SLOWLY INTO GARAGE. THE CAR HAS COMPLETE TRANSMISSION FAILURE, BAD BEARING ON TRANSFER CASE SHAFT, WHICH IS LEADING TO 7 THOUSAND DOLLARS IN REPAIRS. I TAKE GREAT CARE OF MY CARS AND AM VERY DISAPPOINTED IN THE PERFORMANCE OF THIS VEHICLE. I AM SURPRISED THERE ARE NO RECALLS. WHY WOULD A TRANSMISSION FAIL AT THIS MILEAGE? I AM LOOKING AT ANOTHER CAR MANUFACTURER FOR MY NEXT VEHICLE. I HAVE ALWAYS PURCHASED GM PRODUCTS. *TR

WHILE OPERATING ,OPENING THE LIFTGATE AND LEANING INTO THE STORAGE (TRUNK)TO REMOVE ITEMS LIFTGATE MADE A NOISE AND CAME DOWN HITTING MY DAUGHTER ON HER HEAD.LIFTGATE(HATCH) WILL NOT REMAIN OPEN.DEALER DIAGNOSED AS STRUTS AND POWER PAD NEED REPLACEMENT.EXTENDED SERVICE PLAN DOES NOT COVER THE STRUTS.DEALER ALSO SAID POWER STEERING LINE LEAKING AND TRANSMISSION LINES(2) LEAKING DUE TO CORROSION.740.00 FOR REPAIRS.POWER STEERING LEAKAGE COVERED BY EXTENDED SERVICE PLAN.NO SYMPTOMS OF LEAKAGE BEFORE DIAGNOSIS.ENCLAVE DROVE FINE.NO STEERING PROBLEMS

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING AND THE STEERING GEAR HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,448.

IN AUGUST OF 2014, AROUND 60K MILES, I NOTICED A MOAN WHEN I STEERED AS WELL AS A "KNOCK" THAT I HAD HEARD PREVIOUSLY AND TAKEN INTO THE DEALERSHIP UNDER WARRANTY (THEY SAID IT WAS A TIRE ROD; CLEARLY IT WAS NOT). I WAS AWARE THE MOAN MAY BE MY POWER STEERING PUMP, SO I BROUGHT IT IN FOR DIAGNOSTIC APPOINTMENT TO A LOCAL REPAIR SHOP. NOT ONLY DID I FIND MY POWER STEERING PUMP NEEDED REPLACEMENT, BUT THAT WAS THE CAUSE AND EFFECT OF A MUCH LARGE ISSUE- MY STEERING RACK WAS LOOSE, AND WAS DISENGAGING FROM THE MOUNT, WHICH IN TURN, CAUSED THE CORRUPTION OF MY POWER STEERING PUMP. I WAS TOLD IT WAS WORSENING VERY QUICKLY AND IF I LOST MY STEERING RACK FROM THE MOUNT, I COULD LOSE STEERING, WHICH COULD RESULT IN A CRASH. I WAS INFORMED THIS TYPE OF REPAIR IS HIGHLY UNUSUAL FOR A CAR THIS NEW, WITH NO ACCIDENT HISTORY, AND OTHERWISE IN EXCELLENT CONDITION, AND IS LIKELY AN "ENGINEERING ISSUE." I AM APPALLED AT NOT ONLY THE PRICE OF THESE REPAIRS WHICH I PAID OUT OF POCKET ($1,968.51), BUT AFTER SOME RESEARCH, HOW COMMON THIS PARTICULAR PROBLEM IS WITH 2008 & 2009 BUICK ENCLAVES, ESPECIALLY AROUND 60K MILES. THE MILEAGE ON MY VEHICLE NOW IS 65,342. *JS

THE KEY GETS STUCK IN THE IGNITION IN THE DIRECTION OF THE CAR BEING ON AND WONT TURN BACKWARDS SO YOU CANT TURN VEHICLE OFF. *TR

I WAS COMING UP TO TURN INTO MY DRIVEWAY AND LOST POWER STEERING. THIS CONDITION ABOUT LED ME TO HIT ANOTHER CAR. AT HIGHER RPMS THE POWER STEERING COMES BACK BUT AT AN IDLE OR JUST ABOVE IT REQUIRES GREAT EFFORT TO TURN THE VEHICLE. *TR

PURCHASED A 2009 BUICK ENCLAVE IN SEPTEMBER 2014 WITH 49013, I DROVE IT TO GEORGIA OCTOBER AND NOTICED ON THE TRIP THAT THE VEHICLE WOULD ROLL BACK WHILE IN DRIVE ON AN INCLINE, BOTH FORWARD WHILE IN REVERSE AND BACKWARD WHILE IN DRIVE. AFTER RETURNING I SCHEDULED AN APPOINTMENT WITH MY DEALER ABOUT THE PROBLEM AND WAS INFORMED THAT THE ROLL BACK WAS NORMAL, I HAVE DRIVEN MANY VEHICLES WITH AUTOMATIC TRANSMISSIONS AND HAVE NEVER ENCOUNTERED THIS PROBLEM. I CHECKED ON LINE AND FOUND MANY COMPLAINTS ABOUT THIS FROM 2009 TO 2011, I BELIEVE THEY CORRECTED THE PROBLEM IN 2012. I FEEL THIS IS A MAJOR SAFETY PROBLEM AND SHOULD BE CORRECTED BEFORE SOMEONE GETS HURT OR KILLED. ARE THEY GOING TO LET THIS SAFETY HAZARD CONTINUE LIKE THEY LET THE IGNITION SWITCH PROBLEM WITH GENERAL MOTORS VEHICLES CONTINUE UNTIL PEOPLE WERE INJURED AND KILLED. I HAVE READ THAT IF THEY FIX THE PROBLEM IT WOULD INCREASE THE FUEL CONSUMPTION, I WOULD RATHER HAVE A SAFE AUTOMOBILE THAT GET A LITTLE LESS MILES PER GALLON THEN AN UNSAFE CAR THAT COULD END UP KILLING SOMEONE. THIS PROBLEM SHOULD BE CONVEYED TO PEOPLE WHO ARE LOOKING TO PURCHASE A BUICK ENCLAVE WITH THIS DEFECT SO THEY CAN DECIDE IF THEY WANT TO DRIVE A UNSAFE VEHICLE. I BELIEVE MOST OF THESE PROBLEMS BEGAN RIGHT AFTER THE BAILOUTS BY THE GOVERNMENT, COULD IT BE GENERAL MOTORS DECIDED TO CUT BACK ON SAFETY FEATURES ON ITS VEHICLES IN ORDER TO REGAIN THEIR PROFITABILITY IN THE CAR MARKET AND MAKE THEM LOOK GOOD. *TR

BATTERY WAS COMPLETELY DEAD. ELECTRICAL SYSTEM WAS SHORTED. INSTALLED NEW BATTERY. VEHICLE STARTED BUT WOULD NOT SHUT OFF EVEN WITH KEY REMOVED. CHECK ENGINE LIGHT STAYED ON AND WOULD NOT GO OFF EVEN WITH KEY REMOVED. FOUND WATER LEAKED INTO DASH. CHECKING INTERNET BROUGHT OTHER REPORTS OF OTHER POSSIBLE WATER LEAKS. *TR

HAVING A PROBLEM WITH COOLANT LEAKING OUT WATER PUMP. IT DOESN'T DO IT ALL THE TIME. BUT I DID FIND THAT THERE WAS A RECALL ABOUT A BAD SEAL IN THE WATER PUMP THAT CAUSES THIS PROBLEM. NOT SURE IF MY VEHICLE IS ASSOCIATED WITH IT BUT WORRIED THAT IT MAY CAUSE FIRE OR CAUSE VEHICLE TO OVER HEAT. *TR

SEPTEMBER 11, 2014 - POWER STEERING FAILED OUT OF NO-WHERE WHILE MAKING A LEFT HAND TURN INTO A PARKING LOT. DIFFICULT TO MOVE CAR INTO THE PARKING SPOT. AFTER APPROXIMATELY 90 MINUTES OF BEING PARKED POWER STEERING WAS WORKING FINE. OCTOBER 1ST, 2014 WHILE DRIVING ON A MAJOR HIGHWAY THE ANTILOCK BRAKE SYSTEM (ABS) WARNING LIGHT ON, STABILITRAK INDICATOR LIGHT ON/SERVICE STABILITRAK MESSAGE DISPLAYED IN DIC. SINCE WE WERE ON THE HIGHWAY WE CONTINUED DRIVING UNTIL WE GOT TO OUR LOCATION AND PARKED THE CAR. APPROXIMATELY 2 HOURS LATER WE STARTED THE CAR AND THE WARNING LIGHTS WERE OFF. WE THEN PROCEEDED TO DRIVE HOME AND LESS THAN A MILE DOWN THE ROAD THE POWER STEERING FAILED AGAIN AS WE WERE MAKING A LEFT HAND TURN. THIS TIME IT''S NOT RESOLVING ITSELF. CAR IS NOT DRIVABLE.. *TR

ISSUE: INDICATOR LIGHT RECEIVED TO SERVICE REARVIEW PARK ASSIST RESOLUTION: DEALERSHIP FOUND NOT PROBLEM AND LIGHT NOT ON AT TIME VEHICLE WAS BROUGHT IN FOR SERVICE. NO CODES STORED IN SYSTEM AND NO REPAIRS MADE. THE ISSUE IS SPORADIC AND I STILL HAVE THE ISSUE TODAY. ISSUE #3. *TR

ISSUE: BATTERY NOT HOLDING CHARGE AND FREQUENTLY NEEDS JUMP RESOLUTION: DEALERSHIP VERIFIED AND FOUND THAT BATTERY HAD BAD CELL. BATTERY REPLACED ISSUE #4. *TR

ISSUE: CAR MAKES LOUD SCREECHING NOISE, LOSS OF POWER STEERING, ENGINE FAN CONSTANTLY RUNNING AND CAR A/C HEATS ON ONE SIDE AND COOLS ON THE OTHER. RESOLUTION: DEALERSHIP LOCATED LEAKING GEAR AND PUMP DAMAGED WHICH CAUSED NOISE. REPLACED POWER STEERING GEAR AND POWER STEERING PUMP. FLUSHED POWER STEERING SYSTEM AND EVAC AND RECHARGE A/C SYSTEM. ISSUE #6 *TR

ISSUE: RADIO/MAIN CONTROL PANEL FOR CAR WOULD NOT TURN ON AT ALL (TOTALLY BLANK) RESOLUTION: DEALERSHIP FOUND THAT POWER WAS GOING TO RADIO BUT NO POWER OUT OF CONNECTOR AT RADIO. TO REPAIR, IT WAS NECESSARY TO REMOVE RADIO AND REPAIR CONNECTOR FOR CIRCUIT. AND REPROGRAM. ISSUE # 1. *TR

ISSUE: NAVIGATION/MAIN CONTROL PANEL GOES BLANK AGAIN RESOLUTION: DEALERSHIP FOUND DOCUMENT 237119 ADDRESSING ISSUE. PER DOCUMENT, UPDATED NAVIGATION SOFTWARE AND REPROGRAMMED RADIO WITH SPS ISSUE #2 *TR

ISSUE: CHECK ENGINE LIGHT ISSUE RESOLUTION: DEALERSHIP FOUND CODE P0304 AND P0306 WERE STORED. RECOMMENDED REPLACEMENT OF #4 AND #6 COILS AND PLUGS. REPAIR REPLACED ALL PLUGS AND COILS. ISSUE #7. ITR

ISSUE: REPAIR DONE FOR PREMATURE TIMING CHAIN WEAR DUE TO ENGINE CONTROL MODULE RESOLUTION: RECALL REPAIR #10287 PERFORMED AND REPROGRAMMED ENGINE CONTROL MODULE ISSUE #5. *TR

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING 15 MPH AND TURNING IN EITHER DIRECTION, THE STEERING WHEEL WOULD BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADDED POWER STEERING FLUID, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000..UPDATED 11/03/14 *BF THE POWER STEERING PUMP AND PINION WERE REPLACED. ALSO, IT WAS DISCOVERED THE PULLEY SEIZED ON THE SHAFT. UPDATED 11/07/14

2009 BUICK ENCLAVE 80K MILES - POWER STEERING INTERMITTENTLY FAILS, PREDOMINATELY AT LOW SPEEDS AND SHARPER TURNS, WITH NO WARNING. *TR

DRIVING HOME AND THE STABILITRAK AND TRACTION CONTROL LIGHT COMES ON. CAR NOW SPINS TIRES AND HAS DISABLED THE ABS. VERY UNSTABLE CAR WITH ABS NOT WORKING PROPERLY. TAKE MY VEHICLE IN FOR ROUTINE MAINTENANCE AND WAS TOLD RACK AND PINION IS LEAKING. GOT ONLINE AND SEE CLASS ACTION LAW SUIT AGAINST GM FOR THIS SAME REASON. NO RECALL. I DON'T SEE HOW GM DOES NOT THINK THIS IS A SAFETY ISSUE. TO BE DRIVING DOWN THE ROAD AND STEERING FAIL. NOT ONLY ENDANGERING PEOPLE IN THE CAR BUT ALSO EVERYBODY ELSE AROUND THEM. I'M STARTING TO HATE THIS CAR. LOOKS GOOD FROM A DISTANCE BUT THE PROBLEMS GM HAS HAD WITH THESE MODELS ENCLAVE, TRAVERSE, ACADIA ALL MODELS WITH THIS STEERING SYSTEM. NOT A CHEAP FIX EITHER! MY FATHER WORKED FOR GM SO THAT'S ALL WE BUY. SERIOUSLY RECONSIDERING THOUGH. *TR

DEALER IS TELLING ME THE POWER STEERING PUMP AND THE RACK AND PINION STEERING ARE LEAKING AND NEED REPLACED. ESTIMATE IS $1754. I JUST STARTED NOTICING THE STEERING WHINING IN THE PAST WEEK OR SO. WARRANTY ENDED ON THE STEERING AT 90,000. FROM THE AMOUNT OF COMPLAINTS I SEE ONLINE, IT APPEARS SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM. GM NEEDS TO ISSUE A RECALL. *TR

LOSS OF POWER STEERING AT LOW SPEEDS. INITIALLY OCCURRED OCCASIONALLY, BUT FREQUENCY HAS INCREASED TO THE POINT WHERE IT NOW OCCURS ALMOST DAILY. PRIOR TO STEERING FAILURE, I DID NOTICE A FUNNY SOUND WHEN THE STEERING WHEEL WAS TURNED TO FAR RIGHT OR LEFT. AT FIRST I THOUGHT THIS WAS JUST MY CAR, BUT IT WOULD APPEAR THAT IT IS A PRETTY WIDESPREAD ISSUE JUDGING BY THE NUMBER OF COMPLAINTS LODGED, WHICH I AM SURE REPRESENT JUST A FRACTION OF THE OWNERS WHO HAVE EXPERIENCED THIS ISSUE. GIVEN THE SERIOUS SAFETY ISSUE INVOLVED, I AM VERY SURPRISED THERE HAS NOT BEEN A RECALL SINCE GM SEEMS TO BE ISSUING RECALLS FOR MUCH LESS SERIOUS ISSUES. *TR

THIS PROBLEM ARISES AT MULTIPLE TIMES DAILY AND IT HAS HAPPENED EVER SINCE THE DATE OF PURCHASE. WHEN YOU TURN USUALLY AT SLOWER SPEEDS THE STEERING WHEEL WILL BECOME ALMOST IMPOSSIBLE TO TURN AT YOUR DESIGNATED TARGET. IN MY OPINION AND IT SEEMS TO BE A COMMON FACTOR WITH THIS SPECIFIC GM/BUICK MODEL THAT OUT OF ALL THE RECALLS THE STEERING WAS THE BIGGEST CONCERN MENTIONED BUT IT HAS NOT BEEN RECALLED ALONG WITH THE OTHER ISSUES FROM THIS VEHICLE. I PURCHASED THE 2009 BUICK ENCLAVE BECAUSE I TRUSTED GM VEHICLES AND I HAD MY THIRD CHILD ON THE WAY SO MY FIRST CHOICE WAS A GM VEHICLE. PRESENTLY, MY MIND AND TRUST HAS CHANGED ABOUT GM VEHICLES BECAUSE IT SEEMS THAT THE MANUFACTURER IS IGNORING THIS HUGE ISSUE THAT NUMEROUS CONSUMERS HAVE FILED COMPLAINTS ON. SINCE MY DAUGHTER HAS BEEN BORN I REFUSE TO PUT HER IN THAT VEHICLE BECAUSE OF SUCH FEAR THAT WE WILL HAVE AN ACCIDENT BECAUSE OF ONE OF THE MANY ISSUES GOING ON WITH MY 09 BUICK ENCLAVE. THIS IS VERY UPSETTING SINCE MYSELF LIKE MANY THAT HAVE PURCHASED THIS VEHICLE THOUGHT OF THE PURCHASE AS AN INVESTMENT OR A NEW FRESH STEP IN LIFE. BUT NOW IT HAS TURNED OUT TO BE A HUGE DISAPPOINTMENT AND ADDED STRESS TO MY FAMILIES LIFE INCLUDING A DANGER TO NOT JUST US BUT OTHERS. *TR

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MERGED TO THE SHOULDER OF THE ROAD. THE ENGINE FAILED TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

THE POWER STEERING GOES IN AND OUT WHILE USING IT. STARTING TO SEE ON LINE THAT THIS IS A VERY COMMON ISSUE WITH THE MAKE AND MODEL. IT USUALLY GOES OUT WHEN TURNING AT A HIGH RATE OF SPEED OR WHEN YOUR PARKING. *TR

MY VEHICLE IS EXTREMELY HARD TO STEER AT LOW RATES OF SPEED. IT IS ALMOST AS IF THE POWER STEERING GOES OUT. I WAS ALMOST IN A COLLISION BECAUSE I WAS UNABLE TO MANEUVER THE CAR QUICKLY. THANKFULLY, I WAS ABLE TO GET OUT OF THE WAY. I HAD MY CHILDREN IN THE CAR. THIS ISSUE APPEARS TO BE FREQUENT AND CORRECTED IN LATER BUICK ENCLAVE MODELS. THIS ISSUE IS A SAFETY HAZARD THAT GM NEEDS TO INVESTIGATE. THIS FAULTY POWER STEERING PUMP NEEDS TO BE RECALLED IMMEDIATELY. *TR

ON JANUARY 2, 2014, MY WIFE NOTICED THAT HER CAR HAD A STEERING ISSUE WHEN TURNING. AT LOW SPEEDS, THE STEERING BECOMES HARD TO TURN, AS IF IT WAS BINDING. I WAS INFORMED BY A MECHANIC THAT MOST LIKELY IT WAS THE RACK AND PINION. I HAD THAT REPLACED, BUT STILL THE ISSUE EXISTS. ANOTHER AUTO TECH CURRENTLY IS INVESTIGATING THE SAME ISSUE AND BELIEVES AND BELIEVES IT IS THE ELECTRONIC BRAKE CONTROL MODULE, WHICH TELLS THE CAR TO ENERGIZE A SOLENOID THAT ASSISTS IN STEERING AT SLOW SPEEDS. THIS IS AN ISSUE, FOR MY CAR DOES NOT HAVE A HUGE AMOUNT OF MILES. WHAT HAPPENS IF MY WIFE IS UNABLE TO STEER OUT OF THE WAY OF A DRIVER WHO IS COMING CLOSE TO HITTING HER? AND SHE IS UNABLE TO DO SO? SHE MIGHT GET HURT OR EVEN KILLED. SOMEBODY IS GOING TO GET SUED...EITHER THE DEALERSHIP WHERE I BOUGHT THE CAR, OR GM ITSELF FOR KNOWING ABOUT THIS ISSUE, BUT REFUSES TO RECALL THE CARS. MY QUESTION IS...HOW MANY PEOPLE HAVE TO COMPLAIN, HURT, OR KILLED, BECAUSE GM REFUSES TO FIX THIS ISSUE? AND FROM WHAT I SEEN ONLINE, THERE ARE TONS OF COMPLAINTS ABOUT THIS STEERING ISSUE! WHERE ARE THE BUREAUCRATS WHO ARE IN CHARGE OF TRANSPORTATION? THIS IS NOT AN ISOLATED ISSUE. IT IS NATION WIDE. I PLAN ON ASKING MY LOCAL PAPERS AND NEWS ORGANIZATIONS ABOUT THIS ISSUE AND SEE IF THEY CAN DO A STORY ABOUT THIS AND GET CONSUMERS INFORMED ABOUT GM PRODUCTS. MAYBE GM WILL ISSUE A RECALL WHEN IT HITS THEM IN THEIR PROFITS. *TR

IN THE PAST I HAD JERKING OR SLIPPING OF TRANSMISSION AT APPROXIMATELY 40 MILES AN HOUR, OR THE ENGINE WAS HAVING A COIL MISS FIRE. I HAD 3 NEW COILS INSTALLED BY DEALER UNDER WARRANTY WITH SIMILAR PROBLEMS BEFORE. TOOK TO DEALER AND THEY COULD NOT DETERMINE IF TRANSMISSION WAS SLIPPING OR ENGINE MISS FIRING, BUT NO CODE ON MISS FIRING ENGINE. SLIPPING OR HESITATING OF TRANSMISSION IS MORE LIKELY BUT CAN NOT DETERMINE SINCE DOES NOT ACT THE SAME CONSISTENTLY. STEERING NOISE STARTED IN THE WINTER APPROXIMATELY NOVEMBER 2013, BUT OFF AND ON SINCE; STEERING SEEMS A LITTLE STIFF BUT NOT FAILING YET LIKE SO MANY OTHER COMPLAINTS I HAVE READ ABOUT HERE. I WAS CHARGED $342.81 FOR DIRTY THROTTLE BODY AND OIL IN THE AIR DUST TUBE WHICH MIGHT CAUSE MISFIRE, THEY CLEANED AND REPLACED BANK 2 VALUE COVER AND CLEARED CODES, PERFORMED IDLE LEAN RESET. THIS DID NOT FIX PROBLEM ON 05/19/2014. I RETURNED ON 06/10/14 AND LEFT CAR TILL 06/11/14 THE DEALER LET ME USE A LOANER OVER NIGHT. THE DEALER SAID STUMBLE/MISFIRE AT TIMES WAS NOT ACTING UP ENOUGH TO DIAGNOSE. I HAD THE CARS AUTOMATIC TRANSMISSION FLUSH SERVICE ON 02/26/14 AND THERE WAS NO PROBLEM AT THAT TIME. IN THE COURSE OF OWNING THIS VEHICLE I HAD 3 COILS REPLACED WITH PROBLEMS STARTING 01/05/10 ONE COIL, SECOND COIL ON 08/11/10. THIRD COIL SHORTLY THEREAFTER, THIS IS AFTER COMPLAINING SINCE 12/02/2009 ABOUT ENGINE SHUDDER. THE MISFIRE/STUMBLE IS STILL HAPPENING ABOUT 40 MPH AND SOMETIMES AROUND 20MPH IF YOU ARE SLOW GOING BUT NOT ON A

WHILE STOPPING FOR A TRAFFIC SIGNAL ON A SLIGHT INCLINE THE VEHICLE BEGAN TO ROLL BACKWARD. THE ENGINE WOULD NOT HOLD EVEN FOR THE AMOUNT OF TIME TO MOVE MY FOOT ONTO THE BRAKE. VEHICLE ROLLED BACKWARDS APPROXIMATELY 1-2 FEET IN PROCESS DUE TO WEIGHT OF AUTO AND INABILITY FOR DRIVE TRAIN TO RETAIN THE ORIGINAL POSITION. UPON INVESTIGATION I FOUND THIS PROBLEM EXISTS AND WILL NOT BE ADDRESSED BY THE MANUFACTURER. *JS

WE INTERMITTENTLY LOSE POWER STEERING AT LOW SPEEDS. SO FAR WE HAVE NOT HIT ANYTHING, BUT HAVE COME CLOSE AT INTERSECTIONS, IN PARKING LOTS, AND IN DRIVEWAYS. I AM NOT SURE WHEN IT FIRST HAPPENED. MAYBE ABOUT A YEAR AGO. AT THE BEGINNING, IT WAS ONCE IN A WHILE. NOW JUST ABOUT EVERY TRIP WE HAVE AN INCIDENT. POWER STEERING RESERVOIR IS FULL AND PUMP APPEARS TO BE WORKING PROPERLY. WHEN I TOLD THE DEALER OF THE ISSUE I AM HAVING, THEY RECOMMENDED CHANGING THE PUMP AND GEAR AT AN APPROXIMATE COST OF $2,000. AS AN ENGINEER, I FOUND IT HARD TO BELIEVE THAT BOTH THE PUMP AND GEAR NEEDS REPLACING. I DID SOME RESEARCH ONLINE AND FOUND THAT MANY PEOPLE WITH SAME ISSUE WHO DID CHANGE PUMP AND GEAR STILL HAD THE SAME ISSUE. FURTHER RESEARCH LEADS ME TO BELIEVE THAT THE POWER STEERING SYSTEM HAS A DESIGN IS DEFECT THAT NEEDS TO BE ADDRESSED BY NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA). THE ENCLAVE AND OTHER GM VEHICLES HAVE A VARIABLE EFFORT STEERING (VES) SYSTEM THAT VARIES THE AMOUNT OF EFFORT TO STEER THE VEHICLE. APPARENTLY THE STEERING GEAR VALVE SOLENOID CAN STICK CAUSING LOSE OF STEERING WITH NO WARNING. I RECOMMEND THAT NHTSA REQUIRES GM TO EITHER REPLACE VES SYSTEM WITH A HIGHLY RELIABLE DESIGN OR DISABLE THE SYSTEM TO REDUCE POSSIBILITY OF HAVING AN ACCIDENT DUE TO POWER STEERING FAILURE. NHTSA IS WELCOME TO USE MY VEHICLE TO ANALYZE THE ISSUE. *JS

RECENTLY WHEN DRIVING AT LOW SPEEDS & MAKING RIGHT OR LEFT TURNS MY STEERING SEEMS TO TIGHTEN UP. AT FIRST THE WAS JUST OCCASIONALLY BUT NOW MORE FREQUENT. IT'S ALMOST AS IT TOTALLY LOCKS FOR A MOMENT OR TWO. I HAVE A COUPLE OCCASIONS WHEN TURNING I HAD NO CONTROL, MOST RECENTLY IT HAPPENED WHEN GOING AROUND A ROUND ABOUT, IT LOCKED UP WOULDN'T TURN ANYMORE & I ENDED UP GOING IN ANOTHER LANE, SLAMMING ON MY BREAKS. I WAS VERY CLOSE TO HITTING OTHER CARS. *TR

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE THIRD ROW REAR PASSENGER SIDE SEATBELT FAILED TO RETRACT AND THE SEATBELT HAD TO BE CUT. THE CONTACT MENTIONED THAT DUE TO THE FAILURE THE PASSENGER SUSTAINED AN ABRASION ACROSS THE CHEST. THE VEHICLE WAS TO BE TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION, DIAGNOSIS AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,500.

WHEN MAKING A RIGHT TURN MY STEERING WHEEL LOCKED UP AND I COULD BARELY MAKE THE TURN. THIS HAPPENS RANDOMLY AND IS BECOMING MORE FREQUENT. THIS NOW HAPPENS WHEN I TURN RIGHT OR LEFT, BUT IT STILL IS VERY RANDOM. I ALWAYS HAVE CHILDREN WITH ME AND ONE OF THEM HAS JUST RECEIVED THEIR DRIVER'S PERMIT. I DO NOT FEEL THAT IT IS SAFE FOR MY NEW DRIVER TO PRACTICE WITH THIS VEHICLE....EVEN THOUGH IT IS ONLY 5 YEARS OLD. I LOVE THIS CAR BUT THERE HAVE ALREADY BEEN SEVERAL RECALLS DEALING WITH AIRBAGS AND SEATBELTS AND NOW THE SHOULD BE ONE DEALING WITH THIS POWER STEERING ISSUE. CLEARLY THIS IS NOT AN ISOLATED OCCURRENCE AND THERE ARE NUMEROUS OTHER OWNERS DEALING WITH THE SAME PROBLEMS. THIS ISSUE IS AN ACCIDENT WAITING TO HAPPEN. NOT KNOWING IF YOU WILL BE ABLE TO MAKE A TURN WHEN THERE ARE PEDESTRIANS AND OTHER TRAFFIC IN THE MIX IS NOT SAFE! BUICK...YOU NEED TO GET THIS FIXED!!!!! ONE ANGRY, UNHAPPY CONSUMER! *TR

WE HAVE A RECALL 14187 FROM BUICK. THIS RECALL HAS BEEN IN EFFECT FOR FEW MONTH. WE HAVE CONTACTED OUR DEALER JONES MOTOR IN SAVANNAH, TN. THEY HAVE BEEN UNABLE TO GET THE PARTS FROM BUICK TO REPAIR OUR CAR. *TR

I HAVE A 2009 BUICK ENCLAVE ITS START HAVE A INTERMITENT LOSS OF POWER STEERING, WHEN AT LOWER SPEEDS AND TRY TO TURN LEFT OR RIGHT. LAST WEEKS THIS BEEN HAPPEN EVERY DAY, SOMETIMES ITS MAKE A LOT NOISE AND GET CHECK ENGINE CODE P0008. THEN CHECK ENGINE GOES OFF AFTER COUPLE HOURS. *TR

AS I WAS TRYING TO TURN INTO MY OFFICE THE POWER STEERING QUIT WORKING AND I ABOUT GOT REAR ENDED. NEXT TIME I WAS MAKING A TURN INTO A SIDE ROAD AND SAME THING AND I COULD NOT GET OUT THE MAXIM ROAD QUICK ENOUGH IF SOMEONE WAS COMING I WOULD HAVE BEEN T-BONED. THE FOLLOWING TIME I WAS TURNING OUT OF MY DRIVEWAY AND SAME THING IF SOME ONE WAS COMING IT WOULD NOT HAVE BEEN GOOD BECAUSE I LIVE IN A CURVE. NEXT TIME MAKING TURN ONTO MAIN ROAD LUCKILY NO ONE WAS COMING AGAIN. LAST INCIDENT TO DATE TURNING IN MY SITTERS DRIVEWAY AND RAN OFF OF HER DRIVEWAY BECAUSE IT QUIT WORKING. THE FLUID HAS BEEN CHECKED SO I KNOW THAT IS NOT THE ISSUE. IT IS SCARY ISSUE FOR MY FAMILY AND I. *TR

POWER STEERING FAILS AND THE WHEEL IS HARD TO STEER TO THE LEFT OR RIGHT. IT CONTINUES TO GET WORSE AND WORSE. IN ADDITION, AS WE WERE DRIVING DOWN THE STREET AT ABOUT 30 MPH AND ALL OF THE ELECTRICAL WENT OUT IN THE VEHICLE. WE STOPPED THE VEHICLE, RESTARTED IT, AND THE PROBLEM WENT AWAY. *TR

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 14V118000 (AIR BAG). THE CONTACT STATED THAT THE PART WAS UNAVAILABLE AS A RESULT THE REMEDY WAS UNABLE TO BE PERFORMED. THE MANUFACTURER ISSUED A NOTIFICATION LETTER STATING THAT THE PART WAS AVAILABLE HOWEVER, THE DEALER DID NOT HAVE PARTS AVAILABLE TO PERFORM THE REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE TURNING (BOTH LEFT AND RIGHT) AT LOW SPEEDS THE VEHICLE RANDOMLY LOSES POWER STEERING CONTROL AND BECOMES VERY DIFFICULT TO COMPLETE THE TURN. COMPLETING THE TURNS BECOMES SO DIFFICULT, MY WIFE HAS TO STOP THE VEHICLE FORWARD MOTION AND BACK UP, OR WHEN CROSSING TRAFFIC, HAS TO CONTINUE IN A STRAIGHT PATH FROM WHERE CONTROL WAS LOST AND HOPE SHE CAN MAKE IT ACROSS TO AVOID A WRECK. TIMES OF OCCURRENCE ARE AT RANDOM WHEN MAKING TURNS ACROSS TRAFFIC FROM LOW SPEEDS, TURNING IN PARKING LOTS AND ANY OTHER TIME LOW SPEED TURNS ARE REQUIRED. FREQUENCY SEEMS TO BE INCREASING AS TIME GOES ON. *TR

POWER STEERING INTERMITTENTLY FAILS WHEN TURNING. VERY DANGEROUS WHEN CROSSING TRAFFIC DURING A LEFT TURN, OR WHEN MANEUVERING AROUND PEDESTRIANS IN PARKING LOTS. *JS

AT SPEEDS BETWEEN 25 AND 45 MPH, THE POWER STEERING FAILS AND THE WHEEL IS HARD TO STEER TO THE LEFT OR RIGHT. THE PROBLEM WAS INTERMITTENT; HOWEVER, THE PROBLEM IS PROGRESSIVELY GETTING WORSE. ON ONE OCCASION, I ATTEMPTED THE MAKE A RIGHT-HAND TURN AT AN INTERSECTION AND ALMOST HIT A CAR TO MY LEFT. AFTER THAT INCIDENT, I BROUGHT THE VEHICLE TO A CERTIFIED DEALER AND WAS TOLD THE POWER-STEERING GEAR AND PUMP NEED TO BE REPLACED AT A COST OF APPROX. $3,000. ADDITIONALLY, THE CONDITION DID NOT QUALIFY FOR WARRANTY WORK. I CONTINUE TO DRIVE THE VEHICLE BECAUSE I HAVE NO CHOICE AT THIS TIME, BUT I HAVE TO BE CAUTIOUS AT EVERY TURN AND STRONG-ARM THE STEERING ON OCCASION. NOT BAD FOR A $45,000 VEHICLE! THANKS BUICK! *TR