Page 2 of 5 · complaints 51–100 of 220

2009 Buick Enclave complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Steering
Filed Aug 15, 2017125,000 milesTN

WHEN AT LOW SPEEDS, IN A PARKING LOT, THE POWER STEERING GOES OUT SOMETIMES. WHEN WE ARE TRYING TO PARK IN A PARKING SPACE, IT IS VERY DIFFICULT, BECAUSE THE POWER STEERING ALMOST ALWAYS FAILS. THIS IS A SERIOUS SAFETY CONCERN TO ME. ONE OF THESE DAYS IT IS GOING TO CAUSE US TO HIT ANOTHER VEHICLE OR WORSE, A PERSON. I HAVE NOT TOOK IT TO A SHOP. I HAVE RESEARCHED THE ISSUE AND IT SEEMS TO BE A VERY COMMON PROBLEM. MY ENCLAVE HAS 125,000 MILES ON IT, WE BOUGHT IT A LITTLE OVER A YEAR AGO AND HAS HAD THIS ISSUE SINCE WE BOUGHT IT.

Power Train
Filed Aug 11, 2017138,000 milesUT

DRIVING ON A FREEWAY SPEED POSTED 80MPH, 2009 BUICK ENCLAVE RPM'S BEGAN TO SHOOT FROM 2000 RPM TO 5000RPM WHEN PUSHING ON ACCELERATOR. FORWARD MOVEMENT CONTINUED FOR SHORT DISTANCE AT 2000 RPM. TRAFFIC WAS MERGING TO ONE LEFT LANE FOR CONSTRUCTION ON A BRIDGE. PULLED OFF TO THE RIGHT AND STOPPED. BEFORE ENTERING ONE LANE OF TRAFFIC OVER BRIDGE. AFTER PUTTING CAR IN PARK, I TRIED TO MOVE FORWARD IN DRIVE AND THEN REVERSE. THE TRANSMISSION WAS COMPLETELY GONE. IF I HAD ENTERED THAT BRIDGE WITH TRAFFIC PUSHED INTO ONE LANE IT COULD HAVE BEEN A DISASTER. CARS WERE ENTERING THAT BRIDGE AT AT LEAST 70 MPH. I FEEL THIS IS A VERY DANGEROUS SITUATION AND SEE THAT GM HAS EXTENDED THE WARRANTY ON THESE VEHICLE TRANSMISSIONS TO 120,000 MILES. I HAVE OWNED THE CAR SINCE 30 ,000 MILES AND HAVE BEEN THE ONLY DRIVER. I AM 68 YEARS OLD AND HAVE NEVER TOWED ANYTHING WITH IT. I BABY A CAR. THIS PART FAILURE IS VERY DANGEROUS. IF I HAD NOT PULLED OFF, I WOULD HAVE PUT MYSELF AND MANY OTHER MOTORISTS IN DANGER.

Steering
Filed Jul 18, 201780,128 milesLA

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE HAVING AN IN-HOUSE MANUFACTURER RECALL REPAIR PERFORMED ON THE VEHICLE FOR THE REPLACEMENT OF THE POWER STEERING PUMP, THE LOCAL DEALER (WALKER AUTOMOTIVE, 1616 MACARTHUR DRIVE, ALEXANDRIA, LA 71301) INFORMED THE CONTACT THAT THE STEERING RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT BOTH FAILURES HAD TO BE REPAIRED AT THE SAME TIME. THE VEHICLE WAS NOT REPAIRED DUE TO THE EXPENSIVE COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,128.

Vehicle Speed Control
Filed Jun 19, 2017130,000 milesTX

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN, THE ACCELERATOR PEDAL FAILED TO RESPOND. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Electrical System
Filed Apr 22, 201748,043 milesCA

TWO MONTH OLD BATTERY WENT DEAD. DISCOVERED WATER SURROUNDING THE BATTERY AND SOAKED ALL UNDER CARPETING ON FLOOR BOARDS. WARRANTY IS EXPIRED AND SINCE I AM A WIDOW ON FIXED INCOME CAN NOT TAKE IT TO BUICK AS THEY CHARGE EXORBITANT PRICES FOR PROBLEMS THAT SHOULD BE COVERED AND NOT HAPPEN. AAA DRIVER SAID THERE APPEARS TO BE A SEAL SOMEPLACE NEAR BATTERY THAT HAS COME OFF LETTING WATER COME UP THROUGH THE UNDERSIDE AND COLLECT AROUND BATTERY .

Engine
Filed Apr 12, 2017130,000 milesMI

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING 45 MPH, THE VEHICLE HESITATED, JERKED, AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE #1 CYLINDER MISFIRED AND THE PLUGS AND PCV VALVES WERE REPLACED. THE MECHANIC THEN TOOK THE VEHICLE FOR A TEST DRIVE AND DIAGNOSED THAT THE TRANSMISSION FAILED AND THE VEHICLE COULD NO LONGER BE SHIFTED INTO RESERVE, THIRD GEAR, OR SIXTH GEAR. IT WAS DIAGNOSED THAT THE TRANSMISSION WAVE PLATE FAILED AND NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THERE WERE NO OPEN RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Electrical System
Filed Mar 2, 2017110,000 milesOH

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING 10 MPH AND MAKING A RIGHT TURN, THE CONTACT NOTICED THAT THE GRACO CHILD SAFETY SEAT THAT WAS LATCHED IN THE SECOND ROW SEATING ON THE DRIVER SIDE WAS MOVING. THE CONTACT ALSO MENTIONED THAT THE DAYTIME RUNNING LIGHTS FAILED TO OPERATE, AS WELL AS THE KEY FOBS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DEALER SEVERAL TIMES FOR THE LIGHTS AND KEY FOBS, WHERE THE BATTERY AND SENSOR HAVE BEN REPLACED IN THE KEY FOB AND THE BULBS HAVE BEEN REPLACED FOR THE LIGHT. HOWEVER, THE FAILURES RECURRED SEVERAL TIMES AFTERWARDS. THE VEHICLE WAS NOT DIAGNOSED FOR THE SEAT BELT ISSUE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

Vehicle Speed Control
Filed Dec 8, 2016133,000 milesCA

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 70 MPH, THE RPMS BEGAN TO DECREASE WITHOUT WARNING AND THE ACCELERATOR PEDAL FAILED, WHEN DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.

Steering
Filed Dec 5, 201698,500 milesMI

PERIODICALLY AFTER BACKING OUT OF A PARKING SPOT AND PUT IN DRIVE HAVE EXTREMELY HARD TIME TURNING THE WHEEL TO GET CAR TO TURN. EXAMPLE WOULD BE IF YOU ARE IN THE CAR KEY ON ENGINE NOT RUNNING AND YOU TRY TO TURN THE WHEEL AND IT DOESNT WANT TO MOVE. VERY SCARY AND DANGEROUS.

Power Train
Filed Dec 2, 201699,000 milesFL

WHEN IN REVERSE, THE VEHICLE WILL STILL ROLL FORWARD ON A DECLINE AND WHEN DRIVE, IT ROLLS BACKWARDS WHEN ON AN INCLINE. IT ACTS AS A STICK SHIFT. I WAS GOING UP AN INCLINE COMING OUT OF A PARKING LOT AND STOPPED. WHEN I TOOK MY FOOT OFF OF THE BRAKE TO GO, THE CAR ROLLED BACKWARDS AND ALMOST HIT THE CAR BEHIND ME. I PULLED INTO MY DRIVEWAY AND TOOK MY FOOT OFF OF THE BRAKE AND IT ROLLED TWO LENGTHS BEFORE I PUT ON THE BRAKE TO STOP IT FROM GOING IN THE STREET. WHILE REVERSING INTO MY INCLINED DRIVEWAY, IF I DON'T KEEP MY FOOT ON THE GAS TO CONTROL MOMENTUM OR IT WILL ROLL FORWARD.

Steering
Filed Oct 10, 201690,000 milesKY

WHEN TURNING THE VEHICLE TO THE LEFT AT A LOW SPEED, THE POWER STEERING STOPPED FUNCTIONING. THE STEERING GEAR BOX WAS REPLACED, AND FUNCTIONALITY IMPROVED SLIGHTLY FOR ABOUT A MONTH. MILEAGE AT THE TIME WAS ABOUT 90,000. AFTER A MONTH, THE ISSUE RETURNED. IN ADDITION TO THE POWER STEERING FAILURE WHEN TURNING LEFT AT LOW SPEEDS, THE VEHICLE STARTED MAKING A GRINDING NOISE NEAR THE FRONT LEFT OF THE VEHICLE, AND THE VEHICLE ENGINE WOULD CUT IN AND OUT INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE STEERING RACK WAS FOUND TO BE THE ISSUE. THE MILEAGE AT THE TIME OF THIS ISSUE WAS ABOUT 107,000. BETWEEN THE 90,000 MILE ISSUE AND 107,000 MILE ISSUE, THE POWER STEERING WOULD CUT IN AND OUT UNEXPECTEDLY, AND ALMOST CAUSED SEVERAL ACCIDENTS. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP ONCE, AND AN INDEPENDENT MECHANIC THREE TIMES SINCE THE VEHICLE WAS PURCHASED JUST TWO YEARS PRIOR. GM SHOULD RECALL THE STEERING SYSTEMS.

Unknown or Other
Filed Sep 27, 2016120,000 milesMI

I RECEIVED A RECALL NOTICE REGARDING MY POWER LIFT GATE. I TOOK IT TO SEELYE OF SOUTH HAVEN IN SOUTH HAVEN MI. TWICE. THE FIRST TIME THEY SAID IT WAS WORKING PROPERLY. THEN ON 9/26, THEY SAID IT WAS NOT THE PROP ROD. WHICH I CAN TELL YOU THE ROD MOVES ALOT WHEN I MANUALLY OPEN MY HATCH. I CAN NOT USE MY KEY FAB OR BUTTON TO OPEN MY HATCH. I HAVE TO MANUALLY OPEN IT AND SHUT IT. I FEEL THAT IF MY HATCH AS AN ISSUE THAT IS UNSAFE UNDER ANY TYPE OF RECALL IT SHOULD BE COVERED WITH NO EXPENSE TO ME. SEELYE'S TRIED TO CHARGE ME A DIAGNOSTIC FEE ALSO WHEN I THOUGHT THIS WAS A WARRANTY ISSUE. I LOVE MY BUICK BUT THIS IS CRAZY.

Engine
Filed Aug 25, 2016110,000 milesMI

HAVE ISSUES WITH VEHICLE IDLING AND THE CAR JUMPS AT THE POINT OF SWITCHING GEARS. WHEN DRIVING ON THE EXPRESSWAY THE CAR GOES ABOVE 50 HESITANTLY.

Engine
Filed Aug 23, 2016162,000 milesMI

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT ABOUT 35 MPH, THE VEHICLE STALLED MAKING A TICKING NOISE. THE CONTACT PUT THE GEAR IN PARK AND RESTARTED THE VEHICLE AND DROVE HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A ROD IN THE MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER FOR A DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 162,000. THE VIN WAS NOT PROVIDED.

Steering
Filed Aug 8, 201670,000 milesSD

WE HAVE A 2009 BUICK ENCLAVE WITH THE FAULTY STEERING AT LOW SPEED. THE STEERING WHEEL APPEARS TO LOCK UP OR TURN VERY HARD. IN PARKING LOTS IT IS ALMOST IMPOSSIBLE TO TURN BY A SMALL WOMAN (ALMOST HIT SOMEONE WALKING). GM WILL NOT DO ANYTHING ON THIS CAR BECAUSE IT HAS A BRANDED TITLE, EVEN THOUGH THERE IS A SPECIAL COVERAGE OF 10 YEARS OR 150000 MILES AND THIS 2009 HAS ONLY 70000 OR SO. IF THIS WAS A SAFETY RECALL INSTEAD OF A SAFETY CAMPAIGN THEY WOULD HAVE TO FIX IT. ONCE AGAIN GM KNOWS OF A SAFETY PROBLEM AND WILL NOT DO ANYTHING UNTIL PEOPLE LOSE THERE LIFE AND THEY ARE FORCED TO BY OTHERS.

Steering
Filed Jun 15, 2016140,000 milesOH

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING AT LOW SPEEDS, THE POWER STEERING FAILED AND IT BECAME DIFFICULT TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED AND WAS INFORMED THAT THE POWER ASSIST MECHANISM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Electrical SystemFire
Filed Jun 8, 201630,000 milesFL

MY ENCLAVE 2009 WAS CAUGHT FIRE WHEN IT WAS PARKED STATIONARY IN A GARAGE AT 9:40AM ON 5/30/2016. THE FIRE STARTED FROM THE RIGHT FRONT OF THE VEHICLE, WHICH RESULTS IN THE WHOLE CAR TOTALED. ME AND MY FAMILY HAVE BEEN SUFFERING MUCH FROM THIS EVENT. IT'S HARD TO BELIEVE IT HAPPENED TO OUR VEHICLE. THIS VEHICLE HAS LOW MILEAGE (ABOUT 30,000), WELL MAINTAINED BY US AND GM SHOP IN THE PAST (ALL THE RECORDS ARE AVAILABLE IN GM SYSTEM). ON 5/31 WE REPORTED TO GM WITH DETAILED INFORMATION AND REQUESTED AN INVESTIGATION. ON 6/2, CUSTOMER DEPARTMENT CONTACTED ME, STATING THAT THEY DON'T CARE ABOUT THE CAUSE OF THE FIRE AND THEY DON'T INVOLVE IN AN INVESTIGATION AS WE HAVE OUR INSURANCE COVERED. I TOLD THEM NO MATTER OUR INSURANCE COMPANY INITIATES AN INVESTIGATION OR NOT, AS THE MANUFACTURER, GM NEEDS TO CHECK THIS VEHICLE AND TAKE RESPONSIBILITY AND IMPROVE ITS PRODUCT IF THERE IS A DEFICIT IN GM ENGINE. HOWEVER THEY STILL ASSERTED THAT THEY DON'T TAKE CARE OF SUCH CASE. I HAVE KEPT THE RECORD OF OUR CONVERSATION IN CASE NEEDED. IT'S AN UNHAPPY EXPERIENCE. ALL THE EVIDENCE WE GOT SO FAR SUGGESTED IT'S THE PROBLEM OF THE ELECTRONICAL SYSTEM/ENGINE. WE DON'T WANT IT TO HAPPEN TO OTHER PEOPLE. WE HOPE GM TO HAVE SOMEONE TO INITIATE AN INVESTIGATION ASAP.

Unknown or Other
Filed May 21, 201692,694 milesDC

POWERSTEERING GOES OUT OR LOCKS UP WHEN TURNING AT LOW SPEED IN EITHER DIRECTION.

Vehicle Speed Control
Filed May 13, 2016130,000 milesNC

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STOPPED IN TRAFFIC , THE ACCELERATOR PEDAL WAS DEPRESSED AND FAILED TO OPERATE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Steering
Filed May 5, 201651,187 milesTX

CAR WITH 51,187 MILES HAD TO HAVE STEERING GEAR REPLACED AND FLUSH AND BLEED SYSTEM. OWNER HEARD A WHINE IN IN THE POWER STEERING WHEN TURNING. AT A COST OF 1,193.76 + TAX. NEVER HEARD OF SUCH A THING WITH THAT FEW MILES ON A VEHICLE.

Power Train
Filed Apr 19, 201690,595 milesID

CAR LOST POWER STEERING AT LOW SPEED WHEN MAKING TURNS.

Engine
Filed Mar 28, 201677,700 milesIN

MY 2009 BUICK ENCLAVE HAD TO HAVE THE TIMING CHAINS AND ALSO 1/4 ACTULATORS REPLACED AT JUST UNDER 78,000 MILES. I DID GO AHEAD AND HAVE THE OTHER 3 ACTULATORS REPLACED SINCE THEY ALREADY HAD TO DROP THE ENGINE OUT OF MY CAR TO REPLACE THE TIMING CHAINS. THIS WAS A HUGE EXPENSE AND AFTER DOING SOME RESEARCH ONLINE IT SEEMS THAT A LOT OF GM MOTORS FROM 08/09 HAVE HAD THE SAME PROBLEM.

Steering
Filed Mar 9, 201653,000 milesWA

WHEN DRIVING AT VERY LOW SPEEDS THE STEERING BINDS AND/OR LOCKS UP CAUSING THE VEHICLE TO STOP TURNING. WITH EXTRA APPLIED STRENGTH THE STEERING SUDDENLY TURNS CAUSING A SEVERE JERK IN THE CAR'S TURNING MOTION. THERE HAVE BEEN SEVERAL NEAR MISSES, TELEPHONE POLE ON 03/07/16, IT HAPPENS VERY UNEXPECTEDLY. OVER THE PAST WEEKS THE PROBLEM HAS INCREASED TO HAPPENING AT MOST EVERY PARKING LOT, SLOW TURN IN OR RED LIGHT/STOP SIGN TURN. INITIALLY IT WAS ONLY HAPPENING WHEN TURNING AS THE CAR WAS BACKING UP BUT NOW IT'S A CONSTANT ISSUE.

Air Bags
Filed Mar 2, 201675,673 milesAK

MY SERVICE AIR BAG LIGHT CAME ON FOR NO APPARENT REASON, AFTER MY FRIEND AND I RE-ENTERED THE VEHICLE WHILE ON A DAY OUTING. I BELIEVE IT TO BE FOR THE PASSENGER SEAT, BECAUSE THE PASSENGER AIR BAG DASH LIGHT WILL NOT ILLUMINATE TO ON WHEN A PASSENGER IS SEATED IN IT. WORRIED THAT IT MAY BE FOR THE WHOLE AIR BAG SYSTEM. WHEN I CALLED MY DEALERSHIP AFTER READING ABOUT THE RECALL, THERE RESPONSE WAS UNFORTUNATELY YOUR CAR IS NOT COVERED. I DON'T UNDERSTAND WHY? THEY SAID THE SAME THING WHEN THE POWER STEERING PUMP WENT OUT ON IT & I PAID SEPARATE FOR A DIAGNOSTICS,WHICH THEY SENT ME DOWN THE ROAD, WHICH IS 125 MILES ONE WAY FROM THE DEALERSHIP. ONLY TO RETURN A WEEK LATER AND HAVE IS REPLACED.

Steering
Filed Feb 11, 2016124,180 milesDE

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING 25 MPH, THE VEHICLE LOST POWER STEERING AND BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 124,180.

Vehicle Speed Control
Filed Jan 14, 2016CA

MY CAT KEPT GOING EVEN AFTER I STOOD ON THE BRAKES WITH MY WHOLE WEIGHT SEVERAL TIMES. I THEN PUT IT IN NEUTRAL. THE MOTOR RACED BUT EVENTUALLY SLOWED. THIS HAPPENED SEVERAL YEARS AGO AND THE DEALER BLAMED IT ON "FLOOR MATS". I BURNED UP MY BRAKES & TIRED TODAY. IT WAS NOT "MATS". MY PHONE IS 858.945.2713 BUT I CANNOT GET THAT PHONE ACCEPTED.

Engine
Filed Jan 13, 2016MD

WE HAVE THE 3.6L V6 ENGINE, AND THE TIMING CHAIN AND GEARS NEED TO BE REPLACED AT 89,000 MILES - RENDERING THE CAR UNSAFE TO DRIVE (THIS HAS BEEN A KNOWN ISSUE ACROSS MULTIPLE GM CARS USING THIS ENGINE). IN ADDITION, THE STEERING GEAR/RACK AND PINION ASSEMBLY ARE FAULTY ALONG WITH THE POWER STEERING PUMP (ALSO A KNOWN ISSUE).

Engine
Filed Jan 6, 201668,032 milesNC

ENGINE FAN RUNNING ALL THE TIME. HEATING/COOLING DIAG WAS UNABLE TO DUPLICATE CONCERN FOUND

Engine
Filed Jan 6, 201691,712 milesNC

AC BLOWS HOT ON THE DRIVE SIDE. FOUND TO BE DRIVER SIDE AIR ACTUATOR. REPLACED LEFT SIDE ACTUATOR.

Engine
Filed Jan 6, 201674,976 milesNC

PASSENGER SIDE AIR VENTS ONLY BLOW COLD AIR WHEN HEAT IS SELECTED. ALL OTHER VENTS BLOW HOT AIR. CHECKED AND CODE B0423 STORED. REPLACED RIGHT TEMP ACTUATOR AND REPROGRAMMED HVAC MODULE.

Service Brakes
Filed Jan 6, 201696,207 milesNC

STABILITRAC LIGHT ON. FOUND THE MASTER CYLINDER LEAKING INTO BRAKE BOOSTER AND REPLACED. THE FRONT MOTOR MOUNT WAS ALSO BROKEN.

Engine
Filed Jan 6, 2016115,699 milesNC

CHECK ENGINE LIGHT ON WITH REDUCED ENGINE POWER MESSAGE. ALSO DISPLAY AC OFF MESSAGE AND OVERHEAT MESSAGE. VEHICLE TOWED. PRESSURE TESTED SYSTEM FOUND WATER PUMP LEAKING. REMOVED AND REPLACED WATER PUMP. FRONT TIMING COVER LEAKING. REMOVED FRONT ENGINE COVER AND RESEALED. FOUND BOTH FRONT STRUTS LEAKING. REMOVED AND REPLACED FRONT STRUTS.

Electrical System
Filed Jan 6, 2016116,210 milesNC

CAR SPUDDERING ON ACCELERATION AND INCLINES. CHECK ENGINE LIGHT ON. NEEDS ALL SPARK PLUGS AND COILS REPLACED AGAIN. CODES P0300, P0302, P0303 STORED. MISS FIRE ON 2 AND 3 CYCLINDERS. ALSO, NEEDS REPLACE LINE AND RECHARGE SYSTEM AS AC DISCHARGE LINE IS LEAKING.

Steering
Filed Nov 20, 201567,000 milesIA

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHEN THE STEERING WHEEL WAS TURNED TO THE LEFT OR RIGHT, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000. THE VIN WAS UNAVAILABLE.

Structure › Body
Filed Oct 30, 2015NJ

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFT GATE DID NOT MANUALLY CLOSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Oct 23, 2015154,543 milesOH

DESIGN FLAW RESULTED IN A SERIES OF CODES INDICATING PREMATURE TIMING CHAIN WEAR. SEE TSB - 12-06-01-009-D . GM HAS OPTED NOT TO ASSIST IN REPAIR OF VEHICLE. VEHICLE WAS PARKED, NOW WILL NOT START.

Structure › Body
Filed Oct 19, 201531,500 milesWY

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE THE VEHICLE WAS PARKED, THE LIFTGATE DOOR WAS OPENED AND THE DOOR INDEPENDENTLY SHUT WITH FORCE. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,500.

Structure › Body › Hatchback/Liftgate
Filed Oct 13, 201577,000 milesNJ

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE WOULD INTERMITTENTLY CLOSE WHEN IT WAS NOT OPERATED MANUALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.

Steering
Filed Sep 30, 201589,000 milesAL

TODAY I HAD TO REPLACE THE RACK AND PINION ON MY CAR. THIS MORNING I WENT TO MAKE A LEFT HAND TURN FROM A COMPLETE STOP INTO GAS STATION AND THE STEERING LOCKED UP. I LOST ALL CONTROL OF THE CAR FOR A FEW SECONDS AS ONCOMING TRAFFIC WAS APPROACHING. A SIMILAR INCIDENT HAPPENED A FEW WEEKS AGO WHILE I HAD MY 1 AND 5 YEAR OLD IN THE CAR. I WAS CIRCLING AROUND A BUILDING TO THE LEFT. THE STEERING SEEMED TO LOCK UP AND PULL RIGHT..AT THE SAME TIME THE ENGINE REVVED UP. I HIT THE BRAKES TO AVERT GOING DOWN A STEEP DECLINE. I IMMEDIATELY TOOK THE CAR TO MY MECHANIC AND THEY FOUND A LEAK FROM THE RACK AND PINION. I STARTED RESEARCHING THIS AND DISCOVERED IT SEEMS TO BE ACOMMON REPAIR.

Steering
Filed Sep 25, 201565,400 milesNY

THE POWER STEERING FAILED WHILE MAKING A TURN. IT BECAME VERY DIFFICULT TO TURN THE WHEEL. THE PROBLEM HAS OCCURRED THREE TIMES SINCE, ALL WHEN TURNING AND AT LOW SPEED. THERE IS NO NOISE ASSOCIATED WITH THE ISSUE. I AM GREATLY CONCERNED THAT THE FAILURE WILL CAUSE AN ACCIDENT. GM NEEDS TO ISSUE A RECALL & REPAIR THESE ISSUE AT NO COST TO THE CUSTOMER.

Steering
Filed Aug 25, 201570,000 milesTX

STEERING LOCKS UP AT LOW SPEEDS. IT HAPPENS WHEN TURNING A CORNER AT LOW SPEEDS AND ITS VERY HARD TO TURN ALMOST CAUSE ME AN ACCIDENT ON 08/23/15 WITH ALL MY FAMILY ON BOARD.

Steering
Filed Aug 18, 201598,000 milesMI

AT TIMES THE STEERING LOCKS UP AT LOW SPEEDS. IT HAPPENS NORMALLY WHEN TURNING A CORNER AT LOW SPEEDS. IT LOCKS UP AND VERY, VERY HARD TO TURN. I AM SURE AT SOME POINT IN A CONGESTED AREA IT IS GOING TO CAUSE ME TO CAUSE AN ACCIDENT AND POSSIBLY HURTING OR KILLING SOMEONE OR MYSELF. THIS IS WITHOUT A QUESTION A SAFETY ISSUE THAT BUICK NEEDS TO OWN. I HAVE READ IN MANY FORUMS THAT ALLOT OF BUICK OWNERS ARE EXPERIENCING THIS ISSUE. I HAVE OWNED ALOT OF VEHICLES IN MY LIFE AND HAVE NEVER HAD TO PAY UP TO $2200 TO FIX THE STEERING ON A VEHICLE BECAUSE OF PREMATURE FAILURE. I HAVE OWNED SEVERAL CARS THAT I HAVE DRIVEN OVER 200,000 MILES AND NEVER HAD MECHANICAL STEERING ISSUES. BUICK NEEDS TO OWN THIS CRITICAL SAFETY ISSUE. RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*JB

Unknown or Other
Filed Aug 16, 2015120,000 milesMI

WENT TO OPEN THE TRUNK AND PLACE MY DAUGHTERS SOFTBALL EQUIPMENT IN THE BACK WHEN ALL OF A SUDDEN THE TRUCK CAME DOWN ALL BY ITSELF AND HIT ME IN THE HEAD. THE SUSPENSION RODS (I THINK THEY ARE CALLED ) JUST GAVE OUT.

Engine
Filed Aug 16, 2015140,000 milesMI

WAS TAKING MY FAMILY UP TO HOLLAND ,MICHIGAN FOR SOFTBALL TOURNAMENT. DRIVING ON N75 AT 65-70MPH WHEN ALL OF A SUDDEN THE RPM WENT OUT OF CONTROL ,ATTEMPTED TO PRESS ON THE GAS CAR WOULD NOT ACCELERATE, SOUNDED LIKE THE VEHICLE WOULD NOT SHIFT OUT OF PRESENT GEAR. PULLED OVER TO THE SIDE OF THE ROAD. TAKEN TO DEALER NEED WHOLE NEW TRANSMISSION.

Steering
Filed Jul 29, 201590,000 milesMI

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 20 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Steering
Filed Jul 28, 201554,000 milesTN

POWER STEERING LOCKS UP AT SPEEDS UNDER 20 MPH. STARTED AROUND 54000 MILES AND HAVE GOTTEN INCREASING WORSE JUST. EXTREMELY HAZARDOUS TO US AND EVERYONE ON THE ROAD . !

Electronic Stability Control (esc)
Filed Jul 16, 201572,000 milesIN

DRIVING ON INTERSTATE 75 NORTH OF CINCINNATI OH IN BUMPER TO BUMPER TRAFFIC ON 7-13-15 IN LEFT LANE WHEN BUZZER SOUNDED ,TRACTION CONTROL LIGHT CAME ON AND ENGINE LOST POWER. TRYING TO GET TO SHOULDER WAS A BAD EXPERIENCE AS TRAFFIC WAS HAVING ONE HELL OF A TIME TRYING TO COPE WITH A CAR THAT SUDDENLY WASN'T MOVING. HOW A BAD ACCIDENT DIDN'T HAPPEN, I JUST SAY IT WAS GOOD LUCK! WE REALLY LIKE OUR BUICK ENCLAVE AND WOULD LIKE TO KEEP IT. I HAVE A CODE READER AND NO CODE WAS REVEALED. I PUSHED THE TRACTION CONTROL BUTTON SEVERAL TIMES AND REENTERED TRAFFIC AND THE CAR RAN FINE FOR THE NEXT TWO HOURS TO HOME......

Steering
Filed Jul 15, 201564,000 milesNY

I HAVE HAD PROBLEMS WITH THIS VEHICLE SINCE I PURCHASED IT IN JAN 2015, THIS IS ONE OF SEVERAL THINGS THAT HAVE GONE WRONG AND MAKE THIS VEHICLE EXTREMELY DANGEROUS TO DRIVE, WHEN STEERING THIS VEHICLE WHETHER SLOWLY INTO A PARKING SPOT OR ON A TURN, THE STEERING LOCKS UP ON YOU AND BECOMES EXTREMELY DIFFICULT TO TURN, ALSO I HAVE HAD PROBLEMS WITH THE TRANSMISSION, OFTEN WHEN TRYING TO SPEED UP TO GET ON HIGHWAY, IT PULLS BACK OR THE RPMS REAVE REALLY HIGH AND THE CAR DOESN'T GO FORWARD. ALSO ONCE YOU PUT THE CAR IN PARK AND TAKE YOUR FOOT OFF THE BRAKE THE CAR ACTUALLY ROLLS SEVERAL INCHES AND BOBS BACK AN FORTH, THIS ACTUALLY KNOCKED MY CHILD DOWN AS SHE WAS GETTING OUT OF CAR AND SHE HIT HER HEAD ON THE CONCRETE. WHEN TELLING THE DEALER OF THESE ISSUES THEIR ANSWER IS WELL UNLESS WE CAN GET THE CAR TO DO THESE THINGS WE HAVE NO IDEA WHAT YOUR ARE TALKING ABOUT AND CAN'T FIX IT. MEANWHILE WHEN I LOOKED FOR OTHER COMPLAINTS THESE SAME COMPLAINTS CAME UP BY SEVERAL CONSUMERS.

Steering
Filed Jun 30, 201536,650 milesIL

I HAD TAKEN THE CAR TO BUICK DEALER FOR AN OIL CHANGE. I ASKED THEM TO CHECK IF THEY SAW A POSSIBLE OIL LEAK BECAUSE I SAW A FEW SPOTS IN THE GARAGE. THEY SAID THERE WAS A LEAK FROM A RUBBER BEARING AND THE COST TO FIX THAT WAS 2700. TOOL THE CAR SEARS TO HAVE THEM DOUBLE CHECK. SEARS SAID THERE WAS NOT LEAK. THERE WAS RESIDUAL OIL FROM OIL CHANGE. THIS WAS ON 06/20. CHECKED EVERY DAY AFTER THAT TO SEE IF THE OIL LEAKED AGAIN AND IT DID NOT. ON 06/28, WHILE COMING HOME WITH MY KIDS, HEAR SUDDEN NOISE, AND IN A FEW SECONDS SMOKE COMING OUT FROM LEFT FRONT SIDE OF THE CAR...LOT OF SMOKE. GOT THE KIDS AND DOG OUT SAFELY. TRIED TO TURN OFF THE CAR...I HAD THE KEY OUT BUT THE CAR WAS STILL ON. IT JUST WOULD NOT TURN OFF. TRIED TAKING IT OUR OF THE GARAGE AND THE STEERING WOULD NOT TURN. SOMEHOW GOT THE CAR ON THE CURB AND AFTER TRYING A FEW TIME, THE CAR DID TURN OFF. NOTICED ALL THE COOLANT HAD FLUSHED ON THE FLOOR. GOT IT TOWED TO THE DEALER. DEALER SAID POWER STEERING GEAR AND POWER STEERING PUMP BURNED AND NEEDS REPLACEMENT. ALSO SAID IT WAS BECAUSE OF A MINOR OIL LEAK THAT WAS UNDER THE ENGINE THAT CAUSED IT. COOLANT FLUSHING WAS COVERED AND GM WILL PAY FOR THE FIX BUT I WILL NEED TO PAY 2500 FOR THE STEERING GEAR AND PUMP REPLACEMENT. THIS COULD HAVE BEEN A DISASTER AND LIFE THREATENING IF IT HAD HAPPENED AT HIGH SPEED. GM LEAST CONCERNED ABOUT IT AND NOT SUPPORTIVE OR STANDING BEHIND THEIR CARS. I HAVE ONLY 36K MILES ON IT AND WOULD NOT HAVE EXPECTED SOMETHING LIKE THIS. I

Power Train
Filed Jun 23, 201591,000 milesNC

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO SHIFT INTO FOURTH OR FIFTH GEAR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000. MA 10/19/2015 UPDATED 10/26/2017*CN

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Buick Enclave → · Every Enclave year → · How the figures are calculated →