2019 BMW X5 complaints

I was turning left on a residential street when the steering wheel locked, the brakes would not work to stop the car from going straight and the engine would not turn off when I attempted to stop the engine once realizing that everything was failing. The electrical panel went black and I collided with a residential home. Airbags deployed, EMS, fire and Police were called to the scene and the Tow truck driver noted that all systems had failed and the car basically shut off all functionality. They had to manually push the vehicle onto the flatbed tow truck. I am concerned as this issue was a safety concern while I was driving the car and it seemed all systems failed.

1.Cross traffic warning will warn me so late or sometimes not at all.No sound the most of the time.Can’t trust the safety of this future if it’s not alerting right on time. 2.forward Collision warning doesn’t work

Driving on an interstate in an open area (no overpass). The rear moon roof (fixed glass) shattered like an explosion. We do not believe that anything impacted the glass. It just happened.

Front Windshield trim panels gets loose from multiple places. I can hear wind noise inside the cabin clearly at speeds of 50 mph and higher. Its a known issue with 2019 BMW X5. Took it to dealer under warranty and decline to fix it.

I received notification that my passenger restraint system has a malfunction. The car threw up a code, I received a phone call and text message from the dealer. I thought this was important so I took the car to the dealer. They said the detection mat needs replace and the cost would be $1811.00. The dealer asked me if something spilled on it? The answer was no. I believe this is a safety defect an a recall should be initiated!

Since February of this year, my X5 has suddenly gone into neutral gear while driving in stop and go traffic on multiple occasions over the past 3 months. This incident first started on 2/26/2022, wherein my car abruptly went into neutral, coming to a complete stop in the midst of heavy stop and go traffic, while approaching George Washington Bridge. This happened twice within a 20 minute interval during that same trip. The car wouldn’t start back again for several minutes each time. Following this, I took my X5 to my local dealership to get it checked out. The dealership kept the car for a few days, ran some tests, but were unable to replicate the issue. The car was subsequently released to me. (Ref: dealership service invoice dated 3/8/2022) The exact issue recurred on 5/22/2022, again in heavy stop and go traffic, approaching George Washington Bridge. This time the car wouldn’t start for more than 10-15 minutes. Following this, I had to call 911 to help me out. The car eventually started after 20 minutes. I took it back to the same dealership. Once again, the issue couldn’t be replicated. However, after consulting with the factory technicians, the dealership replaced the gear shifter. (Ref: dealership service invoice dated 6/8/2022) Unfortunately, this exact issue recurred on 6/24/2022 – heavy stop and go traffic, on the approach to Whitestone Bridge. The car abruptly went into neutral from drive mode, stopped completely and wouldn’t start back again for a few minutes. Plea

The car has a faulty cup holder that allows fluid to leak. Below the cup holder is Crash Module, which controls the airbags and all the safety restraint system. I had a minor amount of fluid leak. This caused corrosion on the ASCM module. BMW is fighting me in paying for this. Based on my research there have been hundreds of incidents and a class action lawsuit. This is clearly a defect in design. If this would have happened when I was driving with an accident that followed, none of the safety equipment would have worked Thanks, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

About a year ago, coffee began leaking from below from a paper cup in the plastic cupholder of my x5. I immediately noticed it and cleaned it up. Approximately 1-2 ounces of liquid leaked into the plastic cupholder. On May 11, 2022, the Passenger Restraint System faulted and the light came on. The vehicle was inspected by BMW of Austin and stated that liquid seeped onto the Airbag Control Module and some of the pins were corroded. This would not be covered by the Warranty as it was deemed an "external" factor that caused the failure. The estimate to fix this issue and get the airbag functioning again is $2,005.00. BMW placed the Airbag Control Module right under the plastic cupholder, and does not seal the plastic cupholder or the important Airbag Control Module right under the plastic cupholder. Luckily, the airbag system did not automatically stop the vehicle as has been the case with other vehicles- X7 and X5. This is a design failure that BMW is aware of that leaves its customers at risk of injury due to the airbag system faulting. This issue is ongoing and affects all X5 and X7 models. BMW needs to provide a remedy to this design and safety flaw. Owners should not have to pay $2,000 to remedy. There is a class action lawsuit filed in December 2021 for this exact issue.

I recently acquired a 2019 BMW X5. When I requested seat belt extenders as your web site suggests, "If you need a roomier belt, contact your vehicle manufacturer to obtain seat belt extenders." my dealer told me that they "cannot get them." I contacted BMW corporate customer services and while the gentleman I have been dealing with is trying and is very courteous, he can't seem to find any information. I regularly transport two people who cannot use the seatbelt and I am concerned for their safety.

Traveling west on I-70 at the Eagle Colorado exit the brakes failed as we pulled off the highway the brakes failed. Went up the ramp at 50-60 MPH. Missed the cars waiting to enter the round-a-bout and went over a decorative divider about 3 feet high. Went in the air and was then traveling on the wrong side of street. Saw a fireplug and hit it at 20-30 MPH and that stopped us. No airbags deployed at either hit. Four in the car and no serious medical issues, just soreness. Had police and fire test the brakes to show they didn't work. Obviously the air bags Hadn't deployed. Filed police report with Eagle City, 2021-000417 and AIG insurance report 80255229. Car was declared totaled.

Driving my vehicle and on my screen popped up driver seat restraint malfunction, also rear seat restraint malfunction please go to closest dealership. I bring my vehicle to BMW dealership in my town and rep calls me and advise that the cup holders sit above the srs wiring and that liquid gets thru the cup holders and dripped on to the wires causing them to no longer work. This is a design flaw i have never spilled a drink in my cup holder and even if someone did on accident why is the AIRBAG wires not covered in plastic if going below cup holders that leak any type of liquid. I am unable to afford, I do have warranty however BMW stating that this is an outside interferance and will not be covered under warranty, so I am having to drive with no airbags. I researched and many others are having same issue with this same year and make different models. This is something that definatly needs to be recalled as it is a design flaw and a safety hazard.

Over the 2 years of ownership I had about 5 incident where I lost control of my 2019 BMW X5 40i. The specific trim was XLine with standard brake option. It occurred rather randomly so I was not able to identify the pattern to reproduce. Right after the ignition to leave a parking space (and while still holding the brake since starting the car) the car would push my foot up and I would lose control of the brake. After a few seconds of desperate tries to press the brake, I was able to stop the car from drifting backwards as I engaged "Park" gear. Similar situation occurred and each time I was fortunate that there wasn't a car directly heading towards me. However I experienced this life threatening experience and BMW seems to acknowledge with their service bulletin of "SIB 34 04 19" but no fix was given to me.

WHILE I WAS DRIVING THE CAR ALONE AROUND 7:30PM 5/13/2021 ON THE WAY TO A RESTAURANT, AFTER I PUSHED THE GAS PEDAL TO PASS ANOTHER CAR (ACCELERATED TO ABOUT 50MILE-55MILE/HR), THE CAR ALL OF A SUDDEN ACCELERATED ON ITSELF. I NOTICED RIGHT AWAY AFTER MY RIGHT FOOT MOVED AWAY FROM THE GAS PEDAL (FROM 50 TO 55 THEN UP TO 65MILE/HR, I STOPPED MY OBSERVATION SINCE IT WAS GETTING TOO FAST). I HAVE TO CONSTANTLY HIT THE BRAKE PEDAL TO REDUCE THE SPEED FOR ABOUT A MILE OR TWO. AFTER I REACHED THE NEXT TRAFFIC LIGHT, I HAD TO PUSH THE BRAKE PEDAL VERY HARD TO MAKE THE CAR FULLY STOP, SO I DECIDED TO SWITCH THE TRANSMISSION FROM D TO P TO SEE IF IT COULD GET OUT OF ACCELERATION PROBLEM. ONCE I SWITCHED TO PARK, I TRIED TO SWITCH IT BACK TO DRIVE MODE, HOWEVER THE CAR DID NOT RESPOND AND STAYED IN PARKING MODE. I THEN TRIED TO TURN OFF THE ENGINE AND TURNED IT BACK TWO TO THREE TIMES, IT JUST DIDN'T ALLOW ME TO CHANGE BACK TO DRIVE MODE. I ALSO NOTICED THAT THE CAR MADE A LOT OF NOISE SINCE IT ACCELERATED ON ITS OWN. I REALIZED IT WAS TOO DANGEROUS TO SIT IN THE CAR IN FRONT OF THE TRAFFIC LIGHT EVEN WITH THE EMERGENCY LIGHT ON. SO I DECIDED TO TURN IT OFF AND LEFT THE CAR. I SMELLED A VERY STRONG BURNING SMELL EVEN THOUGH I QUICKLY MOVED AWAY FROM THE CAR. I WAITED ON THE STREET SIDE FOR ABOUT 2-3 MINUTES AND WENT BACK TO THE CAR, I WAS FINALLY ABLE TO SWITCH TO D MODE AND DROVE AWAY SLOWLY. I HAD SIMILAR PROBLEM HAPPENED LAST YEAR AROUND OCTOBER FOR 3-4 TIMES (NOT AS BAD AS IT WAS TOD

WE LEFT OUR RESIDENCE TO TAKE OUR KIDS TO SCHOOL WHEN THE OPERATING PORTION OF THE SUNROOF EXPLODED. WE WERE TRAVELING AT AROUND 65 MPH THROUGH A RURAL ROAD WITH THE SUNROOF CLOSED. CLEAR SKIES, NO RAIN. AT FIRST WE THOUGHT SOMETHING HAD FALLEN THROUGH BUT THERE WAS NOTHING INSIDE EXCEPT SHARDS OF GLASS. WHEN WE WERE ABLE TO PULL OVER, WE INSPECTED THE VEHICLE FOR SIGNS OF EXTERNAL DAMAGE BUT THEN NOTICED THE LEFTOVER GLASS WAS PROTRUDING OUTWARD.

MY BRAND NEW BMW X 5 COULD NOT BE STOPPED ON THE TRAFFICS TIME IN AM THIS HAPPENED TWO TIMES BMW DOESN'T WANT TO HELP ME THIS CAR NOT SAFE AND DANGEROUS TO DRIVE MAKES A LOTS OF MOUNDED FROM THE ENGINE AND CANNOT STOP THE CAR

I WAS DRIVING ON 10 FREEWAY WEST 750 AM ON 2/23 THERE WAS TRAFFICS EVERYBODY WAS BEHAVING I WAS KEEPING DISTANCE OF AT LEAST 2-3 CAR DISTANCE ALL OF SUDDEN MY CAR ACCELERATED MAKING A LOUD NOISE FROM THE HOOD MY FOOT WAS ON THE BRAKES BUT I COULD NOT STOP THE CAR I HIT FROM CAR MY FOOT WAS ALTHE WAY ON THE BRAKES I LET IT GO AFTER THE IMPACT BMW DOESN'T NOT WANT TO TAKE RESPONSIBILITY I HAVE A POLICE REPORT FROM ME AND FROM DRIVER THAT WE HAD A GOOD DISTANCE BETWEEN TWO CARS IT WAS AT THE BALDWIN PARK CITY ON 10 FREEWAY

VEHICLE HAS HAD THE MAIN DRIVER GAUGES/DASH CLUSTER RANDOMLY TURN OFF WITH NO WARNING WHILE DRIVING, MULTIPLE TIMES A DAY NOW FOR THE LAST SEVERAL MONTHS, WITH INSTANCES HAPPENING AT ALL SORTS OF SPEEDS AND ON LOCAL ROADS AND HIGHWAYS. THERE APPEARS TO BE NO WAY TO RECOVER THE ELECTRONIC DASH CLUSTER UNTIL THE VEHICLE IS LEFT TO FULLY SHUT OFF FOR A FEW MINUTES AND THEN RESTARTED. BMW SERVICE AS WELL AS BMWNA HAVE ATTEMPTED TO ASSIST IN 8+ SERVICE VISITS AND HAVE NOT BEEN ABLE TO RECTIFY WHAT'S A CLEAR SAFETY HAZARD, AS IT HAS LED TO MULTIPLE NEAR ACCIDENTS NOW. THIS STARTED IN JANUARY 2020, WHEN THE VEHICLE WAS RELATIVELY NEW (<2000 MILES) AND PERSISTS TO THIS DAY (12K MILES).

OUR VEHICLE IS IN FOR THE 4TH VISIT FOR A PERSISTENT OIL LEAK. THE FIRST 2 VISITS RESULTED IN A VEHICLE INSPECTION AND CLEANING OF ENGINE AREA WITH NO LEAK FOUND, STATING IS WAS MOST LIKELY LEFT OVER OIL FROM MESSY OIL CHANGE. THE 3RD VISIT RESULTED IN REPLACING THE REAR MAIN SEAL AND PROBLEM WAS RESOLVED PER DEALER. VEHICLE CONTINUED TO LEAK AFTER WE BROUGHT IT HOME. 4TH VISIT RESULTED IN REPLACING OIL PAN GASKET BUT LEAKS ARE NOW POPPING UP IN OTHER AREAS. BMW ENGINEER HAS BEEN REQUESTED BY DEALER. IN TH PROCESS THE VEHICLE WAS DAMAGED FOR THE SECOND TIME BY THE DEALER REQUIRING BODY WORK/PAINT.

2 MONTHS AFTER PURCHASING THE VEHICLE A RATTLING SOUND COMES UP WHEN I START THE VEHICLE I TOOK IT IN FOR SERVICING AND I'M TOLD THEY DON'T FIND THE PROBLEM, BUT IT SOUNDS LIKE SOMETHING IS LOOSE. FINALLY, MY DASHBOARD GOES BLUE AFTER LONG DRIVES. AGAIN, THIS WAS REPORTED AND PICTURES WERE TAKEN AND I'M TOLD THEY CAN'T FIND A PROBLEM. *TR

THIS VEHICLE WAS PURCHASED IN AUGUST OF 2019 AND HAS HAD THIS PROBLEM FROM DAY ONE. THE DASH DISPLAY AND INFORMATION DISPLAY NEXT TO THE DASH ARE HARD TO SEE DURING THE DAY. THE CLUSTERS CAN GET VERY DIM AND YOU HAVE TO STARE AT IT FOR SEVERAL SECONDS TO SEE WHAT YOU NEED TO SEE. THIS IS DANGEROUS WHILE DRIVING. I'VE HAD IT AT THE DEALER AND HAVE CALL BMW OF NORTH AMERICA ON THIS AS WELL AND THEY HAVE NOT FIXED THE PROBLEM. THEY BLAME IT ON THE WINDOW TINT THAT THEY DID AND AT THE SAME TIME INDICATE NO ONE ELSE THAT GOT THE WINDOW TINT HAVE THIS PROBLEM. *TR

THE WIPERS OVER SHOOT HITTING THE PILAR. I HAVE SWITCHED MY WIPERS THREE TIMES IN ONE YEAR; I THOUGHT THE WIPERS WHERE OF POOR QUALITY BUT EVERYONE IN THE FORUMS COMPLAINS THAT THE WIPERS JUMP CERTAIN SECTIONS IN THE WINDSHIELD AND THEN OVERSHOOT HITTING THE PILAR. IT?S INCREDIBLY DIFFICULT TO DRIVE IN THE RAIN DUE TO THIS PROBLEM. THERE ARE GOING TO BE SERIOUS ACCIDENTS BECAUSE WHEN YOUR IN A CITY MANAGING WITH TRAFFIC AND PEDESTRIANS AND YOU CAN?T SEE RIGHT IN FRONT OF YOU BECAUSE THAT?S PART OF WHAT THE WIPER MISSES . *TR

BMW AUTO START/STOP WILL TURN OFF ENGINE BEFORE THE CAR COMES TO A COMPLETE STOP CAUSING A LOSS OF STEERING. THIS CAN HAPPEN UP TO WHILE THE CAR IS STILL MOVING AS HIGH AS 5MPH, OFTEN OCCURS BETWEEN 3-1 MPH WHEN COMING TO A STOP. *TR

I AM WRITING TO ASK FOR YOUR ASSISTANCE IN MY MATTER OF MY 2019 BMW X5 I40 SUV, WHICH UNFORTUNATELY HAS BEEN REPAIRED 6 TIMES FOR NUMEROUS ELECTRONIC STABILITY CONTROL, ELECTRICAL, AND SUSPENSION FAILURES SERVICED AT 3 DIFFERENT BMW COLORADO DEALERSHIPS. THE VEHICLE WAS PURCHASED NEW WITH LEASE JUNE 2019, AND CONTINUOUSLY REPORTED & EXPERIENCED FAILURES/ISSUES BY OWNER, NUMEROUS PASSENGERS, INCLUDING MULTIPLE BMW SERVICE MANAGERS: ENGINE BUTTONS NOT TURNING OFF THE ENGINE INTERMITTENTLY, OR NOT TURNING OFF THE VEHICLE ELECTRICAL POWER. AFTER HIGH ACCELERATION ON A INTERSTATE HIGHWAY COMING TO A COMPLETE STOP THE ENGINE WOULD TERMINATE AND THEREBY HAVING TO QUICKLY PLACE THE VEHICLE INTO PARK TO RESTART THE ENGINE, THIS HAD TO BE DONE RAPIDLY DUE TO HIGH SPEED TRAFFIC. VEHICLE WOULD REPEAT ISSUE ON RURAL ROADWAY STOPS, BUT NOT AS OFTEN ON INTERSTATE ABOVE 60MPH. GPS HAD SOFTWARE MALFUNCTIONS AFTER BEING REPAIRED 2X FOR ELECTRICAL STABILITY ISSUES THIS CONTINUED TO MALFUNCTION THEN CORRECTED AT AN ALTERNATIVE BMW DEALERSHIP. SIDE ASSIST ALERTS AND NOTIFICATIONS WERE CONTINUING TO FAIL AFTER 4-5 ATTEMPTS TO REMEDY. KEY FAB WOULD FAIL TO COMMUNICATE AND FAIL TO LOCK VEHICLE AFTER SEVERAL ATTEMPTS TO FIX BY BMW. VEHICLE SOFTWARE PROGRAMMING WOULD NOT MAINTAIN CONSISTENCY WITH VARIOUS COMPONENT RESPONSE FOR BACK DOORS, TRUNK/TAILGATE FAILURE TO RESPOND MOST IMPORTANTLY VEHICLE POWER OVERALL. FINALLY, THE VEHICLE HAS SUSPENSION ISSUES, STILL A CONCERN THIS COULD HAVE BEEN CAUSED BY

I PARKED MY CAR IN MY GARAGE, TURNED IT OFF (THE ELECTRONICS POWERED DOWN INSIDE THE CAR), AND WENT INSIDE. APPROXIMATELY 4.5 HOURS LATER, MY CARBON MONOXIDE DETECTORS WENT OFF. I SEARCHED THE HOME FOR THE SOURCE AND WHEN I OPENED MY GARAGE DOOR I DISCOVERED MY VEHICLE ENGINE HAD BEEN RUNNING FOR ABOUT 4.5 HOURS IN THE CLOSED THE GARAGE. I ATTEMPTED TO TURN THE ENGINE OFF, BUT IT DID NOT WORK. I HAD TO POWER THE CAR ON BEFORE IT WOULD THEN ALLOW ME TO TURN THE VEHICLE OFF, INCLUDING THE ENGINE. IT WAS VERY SCARY. I HAVE ALSO MADE A REPORT TO THE DEALERSHIP I PURCHASED THE CAR FROM.

I WAS DRIVING ABOUT 25 TO 35 MPH WHEN THE EMERGENCY ACTION SYSTEM GOT ACTIVATED THAT I WAS POSSIBLY GOING TO GET SOMETHING IN FRONT OF ME THERE WERE NO CARS IN FRONT OF THE VEHICLE I ALMOST GOT REAR-ENDED AND ALMOST BROKE MY FINGER ON THE STEERING WHEEL AS IT TURNED AROUND. THE VEHICLE STOPPED FOR ABSOLUTELY NO REASON. IT STOPPED LIKE IT WAS GOING TO CRASH INTO SOMETHING. THIS COULD'VE KILLED ME AS THIS WAS VERY DANGEROUS. I HAVE DROP THIS OFF AT THE BMW DEALER AND THEY HAVE NO IDEA WHAT HAPPENED.

SUNROOF EXPLODED. ON FREEWAY DRIVING APPROX 70 MPH. NO DEBRIS IN ROAD, NOT NEAR OVER PASS, WEATHER CLEAR AND 65 DEGREES. LOUD BANG LIKE A GUN SHOT, SUN SCREEN WAS CLOSED SO IT KEPT MOST GLASS OUT OF VEHICLE.

INTERMITTENTLY AND WITHOUT EXPLANATION THE VEHICLE CANNOT BE STARTED USING NORMAL PROCEDURE EVEN THOUGH THE KEY FOB IS ON THE DRIVER'S PERSON. SINCE THE VEHICLE WAS PURCHASED NEW IN APRIL 2019, THE DEALERSHIP HAS HAD FIVE OPPORTUNITIES TO ADDRESS THIS PROBLEM WITHOUT SUCCESS. I HAVE BEEN INSTRUCTED THAT SHOULD THE VEHICLE FAIL TO START NORMALLY, RETRIEVE THE FOB; LOCK AND UNLOCK THE VEHICLE USING THE KEY FOB AND THEN START THE VEHICLE USING THE FOB WHICH (DEALERSHIP LANGUAGE HERE) HAS BEEN "AWAKENED." AS A SEMI DISABLED 73 YEAR OLD MALE THIS NECESSITATES THAT I EXIT THE VEHICLE AND, IN STANDING POSITION, CREATE THE ABILITY TO REMOVE THE KEY FOB FROM MY FRONT PANT POCKET IN ORDER TO FOLLOW THE PROCEDURE TO "AWAKEN" THE KEY FOB FOR PURPOSES OF STARTING THE VEHICLE. I CAN THINK OF ANY NUMBER OF SITUATIONS IN WHICH THIS COULD CREATE A HAZARDOUS SITUATION AND AM THEREFORE SUBMITTING THE PROBLEM TO NTSB FOR REVIEW.

DRIVING ON I-95, DASHBOARD DISPLAYED: "VEHICLE ON FIRE." IMMEDIATE CALL TO BMW. NO SUCH ICON OR POSSIBLE ENTRY IN BMW VEHICLES (2 DEALERSHIPS). DRIVE TO DEALERSHIP AND DIAGNOSTICS RUN WITH NO ISSUE WITH SYSTEM. BMW MAINTAINS THAT NO SUCH DIAGNOSTIC CODE OR WARNING TO CUSTOMERS EVER EMPLOYED IN ANY BMW VEHICLE.

WHEN DRIVING THE VEHICLE UNDER 30 DEGREES F, THE STEERING WILL PULL LEFT OR RIGHT ON ITS OWN, CAUSING THE VEHICLE TO SLIDE IN SLIPPERY CONDITIONS. SPEED DOES NOT MATTER AND IT WILL PULL/TWITCH THE STEERING RIGHT CONSISTENTLY OR SOMETIMES LEFT. VERY UNSETTLING AND EXTREMELY DANGEROUS WITH NO FIX AVAILABLE. CAR WILL DO THIS FROM SPEEDS OF 1-65 MPH.

ISSUE: MY RIGHT HAND RESTS OFTEN RESTS ON THE SHIFT LEVER WHILE DRIVING. SIX TO SEVEN TIMES MY BRAKING HAS INADVERTENTLY CAUSED THE SHIFT LEVER TO MOVE FORWARD TO NEUTRAL WITHOUT MY REALIZING IT. THEN, WHEN I ATTEMPT TO ACCELERATE I AM NOT MOVING WHEN TRAFFIC APPROACHING FROM THE REAR ANTICIPATES MY MOVEMENT. TWICE THERE HAS BEEN VERY CLOSE CALLS TO ME GETTING STRUCK FROM THE REAR. THIS IS DANGEROUS! MY OTHER CAR (LINCOLN MKT) REQUIRES THE SHIFT LEVER RELEASE TRIGGER BE DEPRESSED BEFORE I CAN MOVE THE SHIFT LEVER. THIS IS NOT THE CASE IN THIS BMW. PLEASE ADVISE.

WHILE I WAS DRIVING THE VEHICLE IT SUDDENLY FELT AS IF THE CAR DOWNSHIFTED AGGRESSIVELY AND AT THE SAME TIME I LOST POWER STEERING, POWER BRAKES, AND MY HUD FOR SPEEDOMETER, ETC. THE CAR DISPLAYED SEVERAL WARNINGS SIMULTANEOUSLY AS WELL.

VEHICLE HAS AGGRESSIVE STEERING CORRECTIONS/INTERVENTION. THE VEHICLE IS DIFFICULT TO KEEP IN THE LANE DUE TO STEERING WHEEL PLAY/WOBBLE.

THE VEHICLE HAS HAD ERRONEOUS, EXTREME, AND UNEXPECTED BEHAVIORS RELATED TO THE ACTIVE DRIVING ASSISTANT FEATURES. WHERE THE SYSTEM ACTIVATES TOO EARLY, TOO LATE, OR UNEXPECTEDLY. AFTER VEHICLE WAS DELIVERED IN NOVEMBER 2018 THE CAR TOOK AN UNCOMMANDED LEFT TURN NEARLY HITTING THE MOVEABLE CONCRETE BARRIER TRAVELING WESTBOUND ON THE WALT WHITMAN BRIDGE DURING HEAVY RAIN. CAR WAS RETURNED TO THE DEALERSHIP. WAS ADVISED TO TURN OFF ACTIVE STEERING INTERVENTION AS A SUB-FEATURE OF LANE DEPARTURE WARNING. SYSTEM REMAINED OFF. ON JUNE 10TH THE ACTIVE STEERING INTERVENTION WAS REACTIVATED AND PULLED THE VEHICLE INTO ANOTHER LANE OF TRAFFIC THAT WOULD HAVE RESULTED IN A CRASH IF THE DRIVER OF THE OTHER VEHICLE HAD NOT PULLED OFF INTO THE SIDE MEDIAN. THE ACTIVE STEERING INTERVENTION WAS CHECKED 'OFF' AND SHOULD NOT HAVE ACTIVATED AND THERE WERE NO VISUAL CUES THAT THE SYSTEM WAS ON, ACTIVE, AND COULD TAKE CONTROL OF THE VEHICLE. CAR WAS RETURNED TO THE SERVICE DEPARTMENT. SHOP FOREMAN DROVE AND CONFIRMED THE SAME ACTION. TOOK VEHICLE BACK, AND STILL CAN ACTIVATE STEERING INTERVENTION WHEN IT IS IN THE 'OFF' POSITION. SERVICE MANAGER SAID THAT BMW ENGINEERING HAS CONFIRMED THAT THIS IS HOW THE SYSTEM WAS DESIGNED. AUTOMATION THAT WAS NOT PROPERLY DISCLOSED KILLED 300+ PEOPLE IN 2 SEPARATE AIRCRAFT ACCIDENTS. THIS VEHICLE DOES NOT NOTIFY, DISCLOSE OR IN ANY WAY WARN THE DRIVER THAT AN AUTOMATED SYSTEM MAY TAKE CONTROL AND IF THIS IS THE DESIGN OF THE VEHICLE IT IS NOT SAFE AND COULD C

DURING COLD TEMPERATURES, THE STEERING HAS A TWITCH WHICH CAUSES SMALL MOVEMENTS LEFT AND RIGHT WITHOUT ANY MANUAL INPUT. IT HAS THE FEEL THAT IT IS RECEIVING INPUTS FROM A SENSOR OR OTHER SYSTEM, WHICH REQUIRES OVERRIDE BY THE DRIVER. IT CREATES A DANGEROUS SITUATION.

1) SEVERAL INSTANCES OF DRIVING AT HIGHWAY SPEEDS IN DRY CONDITIONS, THE STEERING DRIFTS SLIGHTLY TO THE LEFT AND RIGHT REQUIRING CONSTANT STEERING CORRECTIONS. I HAVE THE STEERING WHEEL CENTERED IN THE LANE BUT THE CAR WILL SLIGHTLY DRIFT IN ONE DIRECTION, ONCE CORRECTED IT WILL DRIFT IN THE OTHER DIRECTION. IT DOESN'T HAPPEN ALL THE TIME BUT IS NOTICEABLE WHEN IT DOES. WIND AND ROAD CROWN WERE NOT A FACTOR. IT REMINDS ME OF CARS BUILT IN THE 1970'S THAT HAD A BIT OF "PLAY" IN THE STEERING. 2) X5 WAS PARKED OUTSIDE ON A ROAD TRIP THROUGH DES MOINES IN EARLY FEBRUARY. OVERNIGHT TEMPERATURES WERE IN THE MID-TEENS. DEPARTING THE NEXT MORNING AND IMMEDIATELY DRIVING (DRY ROAD CONDITIONS) ON THE HIGHWAY THE STEERING WHEEL HAD SLIGHT JERKING MOVEMENTS TAKING THE CAR LEFT OR RIGHT AT HIGHWAY SPEEDS. YOU COULD DEFINITELY FEEL THE MOVEMENT IN THE STEERING AND IT REQUIRED CONSTANT ADJUSTMENT. THIS WENT AWAY AFTER ABOUT 15 MINUTES. IT APPEARS THE STEERING IS RECEIVING UNCOMMANDED INPUTS FROM SENSORS OR SOFTWARE WHICH IS UNSETTLING WHEN IT OCCURS.

STEERING IS ALWAYS MOVING EITHER RIGHT OR LEFT. WILL NEVER STAY IN CENTER FEELS KIND OF FILMSY. WHEN TURNING CAR SOMETIMES SLIPS AND WILL CHANGE DIRECTION OF WHEEL AND AFFECT ACCELERATION

WHEN TEMPERATURES ARE <10 DEGREES, STEERING WHEEL TWITCHES AND PULLS LEFT AND RIGHT, THE COLDER THE TEMPERATURES, ESPECIALLY IN SUB ZERO TEMPS, PROBLEM WORSENS GREATLY!! VERY DANGEROUS AND SCARY TO DRIVE CAR. TOOK THE CAR TO BMW SERVICE, THEY COULDNT FIND ANYTHING WRONG, DID SOFTWARE UPDATE WHICH MADE ABSOLUTELY NO DIFFERENCE. ACCORDING TO BMW BLOG, MANY MANY COMPLIANT ABOUT THIS ISSUE FOR PEOPLE LIVING IN COLD CLIMATES IN WINTER. APPEARS BMW IS AWARE OF THE ISSUE BUT SO FAR HAS NOT DONE ANYTHING TO CORRECT THE ISSUE, AGAIN, THIS IS EXTREMELY DANGEROUS AND NEEDS TO BE CORRECTED ASAP. THIS HAPPENS AT ALL SPEEDS. ONCE THE OUTSIDE TEMPERATURES ARE ABOVE 15 DEGREES, PROBLEM GOES AWAY.

WHEN THE CAR HAS SAT OUTSIDE AND THE COLD THE STEERING IS VERY LOOSE CAUSING THE CAR TO BE UNRESPONSIVE TO TURNING. THE DRIVER ASSIST IS ALMOST NO. FUNCTIONAL TURNS ON AND OFF ON ITS OWN. SHUTTING DOWN THE BLIND SPOT AWARENESS AS WELL AS FRONT COLLISION AUTO BRAKING

WHEN THE VEHICLE IS OPERATED IN COLD TEMPERATURES (<10 DEGREES F), THE STEERING WILL RANDOMLY "TWITCH". THE WHEEL WILL MOVE SEVERAL DEGREES IN EITHER DIRECTION USUALLY OPPOSITE THE DIRECTION OF THE CURRENT WHEEL POSITION. THIS PULL IS NOT CAUSED BY THE DRIVER OR EXTERNAL FACTORS -- THE CAR'S AUTONOMOUS DRIVING MECHANISMS SEEM TO BE MALFUNCTIONING. THE CAR ESSENTIALLY FEELS LIKE IT IS SLIPPING OR "FLOATING". THIS HAPPENS AT ALL SPEEDS, BUT ONLY WHEN THE TEMPERATURE IS VERY COLD. THIS IS AN EXTREMELY HAZARDOUS PROBLEM, WHICH MAKES THE CAR A DANGER TO ANYONE INSIDE IT, OR WITHIN THE VICINITY OF IT. BMW IS SUPPOSEDLY AWARE OF THE ISSUE, BUT NO FIX HAS ANNOUNCED. THE WEBSITE BELOW DETAILS OTHER USERS ISSUES AND COMPLAINTS. HTTPS://G05.BIMMERPOST.COM/FORUMS/SHOWTHREAD.PHP?T=1577605

DURING VERY COLD CONDITIONS (BELOW 10 DEGREES FAHRENHEIT), THE VEHICLE'S STEERING FEELS LOOSE, NUMB AND DISCONNECTED. AT FIRST I THOUGHT IT WAS AN ISSUE WITH THE DRIVER ASSISTANCE SYSTEMS/LANE KEEP ASSIST. I TURNED ALL THOSE SYSTEMS OFF AND THE ISSUE PERSISTED. WHEN CONDITIONS BECAME WARMER, THE ISSUE WENT AWAY. IT HAS ONLY OCCURRED IN EXTREME COLD. MY BMW DEALER ADVISED THAT THEY WERE AWARE OF THE ISSUE AND THAT THE SERVICE MANAGER'S VEHICLE IS DOING A SAME THING. THEY INDICATED THAT BMW ADVISES A SOFTWARE UPDATE IS FORTHCOMING, BUT WHEN? WE HAVE HAD A NUMBER OF ISSUES WITH THIS VEHICLE SINCE DELIVERY IN NOVEMBER. ALL SOFTWARE RELATED, AND NONE HAVE BEEN CORRECTED BY UPDATES YET. THE REST OF THEM ARE ANNOYANCES, UNACCEPTABLE YES, BUT THIS STEERING ISSUE IS A SAFETY ISSUE. IT IS CONCERNING THAT IT EXISTS IN THE FIRST PLACE AND SHOCKING THAT WEEKS LATER, IT STILL HAS NOT BEEN ADDRESSED. OTHER OWNERS ARE REPORTING THE SAME ISSUE IN OWNERS' FORUMS.

IN TEMPERATURES BELOW 15 DEGREES, THE STEERING BECOMES ERRATIC AND WILL PUSH THE CAR IS DIRECTIONS WHEN DRIVING AT LOWER SPEEDS (BELOW 35). AT HIGHER SPEEDS ON FREEWAYS THE STEERING IS REQUIRES CONSTANT ADJUSTMENTS, VEHICLE FEELS LIKE IT IS DRIVING THROUGH HIGH WINDS. BOTH SITUATIONS ARE DANGEROUS.

THE DRIVERS ASSIST SYSTEM DISABLES ITSELF FREQUENTLY IN COLDER AND SNOWY WEATHER. THIS REMOVES A NUMBER OF SAFETY SYSTEMS FROM THE VEHICLE.

#1: STEERING WHEEL JERKS FROM SIDE TO SIDE ALMOST LIKE A TWITCH IN VERY COLD WEATHER ON A COLD START. ALMOST FEELS LIKE DRIVING ON ICE. TAKEN TO DEALER TWICE AND THEY SAID "BMW IS AWARE OF THIS ISSUE AND NOT SURE ON ETA FOR FIX". UNACCEPTABLE AND UNSAFE IN COLD CLIMATES. #2: AUTOMATIC EMERGENCY BRAKING DOESN'T WORK. I'VE HAD MULTIPLE INSTANCES WHEN THE CAR DID NOT RESPOND TO EMERGENCY SITUATIONS. BOTH ON CITY STREETS AND HIGHWAY DRIVING

TL* THE CONTACT OWNS A 2019 BMW X5. WHILE DRIVING 35 MPH, "LEVELER SELECT DEFECT" APPEARED ON THE INSTRUMENT PANEL FOLLOWED BY "TRANSMISSION DEFECT, DO NOT TURN VEHICLE OFF". THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO SHIFT INTO DRIVE, NEUTRAL, AND REVERSE, BUT COULD NOT SHIFT INTO PARK. IN ADDITION, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS FINALLY ABLE TO BE PLACED INTO PARK, IT AUTOMATICALLY SHUT OFF AND WOULD NOT RESTART. THE VEHICLE WAS TAKEN TO DAVIS AUTOMOTIVE GROUP (6135 KRUSE DRIVE, SOLON, OHIO 44139, (440) 542-0600) WHERE IT WAS DIAGNOSED THAT THE ENTIRE GEAR SHIFT AND TRANSMISSION NEEDED TO BE REPLACED. THE DEALER WAS UNABLE TO RESTART THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT FILED A COMPLAINT WITH THE CORPORATE OFFICE. THE CONTACT WAS AWAITING A RESPONSE FROM BMW. THE FAILURE MILEAGE WAS 860.