Filed May 18, 201745,484 vehiclesBMW of North America, LLC
Defect. BMW of North America, LLC (BMW) is recalling certain 2005-2008 745i, 745Li, 750i, 750Li, 760i, 760Li, and B7 Alpina vehicles equipped with both the Comfort Access and Soft Close Automatic options. In these vehicles, the doors may appear to be closed and latched, but, in fact, may inadvertently open.
Risk. The door may unexpectedly open due to road or driving conditions or occupant contact with the door. The sudden opening may result in occupant ejection or increase the risk of injury in the event of a crash.
Remedy. BMW will notify owners, and dealers will update the door latch system, free of charge. The recall began February 8, 2018. Owners may contact BMW at 1-800-525-7417 or email BMW at [email protected].
Air Bags › Sensor › Occupant Classification13V564000
Filed Nov 12, 201376,565 vehiclesBMW of North America, LLC
Defect. BMW of North America LLC (BMW) is recalling certain model year 2006 325i, 325xi, 330i, 330xi sedans and 325xi sports wagons, model year 2007 328i, 328xi, 335i, 335xi sedans and 328i and 328xi sports wagons, model year 2006-2007 525i, 525xi, 530i, 530xi, 550i sedans and 530xi sports wagons, model year 2006 760i sedans, model year 2006-2007 750i, 750Li, and 760Li sedans, and model year 2006 X5 sports activity vehicles, equipped with certain seat types. The front passenger seat occupant detection mat that determines if and how the passenger frontal air bag should deploy in a crash may fatigue and develop cracks which could lead to a system failure.
Risk. Should the system fail, in the event of a crash, the front passenger air bag would be deactivated, increasing the risk of personal injury.
Remedy. BMW will notify owners with an interim notification letter in January 2014 since parts are not currently available. When parts are available, BMW sent a second letter in August and dealers will repair the occupant detection mat to eliminate the possibility that it may crack, free of charge. Additionally, owners of model year 2006-2007 3 Series with standard seats, 5 Series with comfort seats, and Z4 models, will receive an extended warranty on their front passenger seat occupant detection mat. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at [email protected].
Filed Oct 17, 20127,485 vehiclesBMW of North America, LLC
Defect. BMW is recalling certain model year 2005-2007 7-Series vehicles, equipped with both Comfort Access and Soft Close Automatic options, and manufactured August 23, 2004, through September 3, 2007. Due to a software problem, the doors may appear to be closed and latched, but, in fact, may inadvertently open.
Risk. The door may unexpectedly open due to road or driving conditions or occupant contact with the door. The sudden opening may result in occupant ejection or increase the risk of injury in the event of a crash.
Remedy. BMW will notify owners and dealers will update software. The recall began on December 12, 2012. Owners may contact BMW at 1-800-525-7417 or email BMW at [email protected].
Filed Oct 17, 201245,500 vehiclesBMW of North America, LLC
Defect. BMW is recalling certain model year 2005-2008 7-Series vehicles, equipped with the Comfort Access option, and manufactured August 23, 2004, through July 24, 2008. The affected vehicles have an electronic key and an electronic connection between the gear shifter and the transmission (shift-by-wire) that automatically shifts the transmission to Park when the driver presses the Start/Stop button to shutdown the engine. If the driver presses the engine Start/Stop button 2 or 3 times within a short time interval, the system may shift the transmission to Neutral rather than Park. If using the electronic key (Comfort Access mode), there would be no protection from the ignition interlock that prevents key removal if the vehicle is not in Park.
Risk. If the driver exits the vehicle with the transmission in Neutral and the parking brake is not applied, the vehicle may rollaway. Unattended rollaway incidents often result in a crash or cause injury to pedestrians attempting to stop or enter the vehicle or to other bystanders in the path of the vehicle.
Remedy. BMW will notify owners beginning in November 2012. The remedy became available in March 2013. Owners may call BMW at 1-800-525-7417 or email BMW at [email protected].
All 4 campaigns on file, newest first.
What owners reported
Newest filings
Air BagsCrash
Filed Sep 13, 2022GA
Front passenger occupancy sensor failure
Electrical System
Filed Aug 24, 2022AZ
Water linkage down door panels to the floor, Drivers side ECM is located in that area, water damages the components and caused it to produce codes, interfering with car engine, causes surges, and vehicle to all of sudden shut off even while driving on freeway or streets. Water linkage on the passenger side down into the fuse box. All so causing electrical malfunction that opens the door for potential unsafe events.
Power Train
Filed Oct 12, 2021MA
I had my car towed to BMW OF WEST SPRINGFIELD MA, to get car initially overhaul and completely fixed I understand that are six underlying recalls airbags, odb communications, brakes, electrical, door latches, after calling and letting them know my car was on its way, I requested a courtesy call and no was given I call two days later to be told my car wasn’t on the lot, then to be called back hours later to be told they could not find key to my vehicle, also they tried to make me pay for the lost key in WHICH THEY LOST, they still refuse to fix the recall and are requesting me get it towed out at there expense the recalls can only be fixed by BMW, also MASSACHUSETTS AND FEDERAL LAW REQUIRES THEM TO BE FIXED, so therefore the car cannot leave the lot until recall is fixed
Electrical System
Filed Jul 8, 2021OH
1) The electrical section of the dashboard for speed, checking gas levels etc. is no longer visible. It is available for inspection! 2) For the obvious reason: unable to determine all safety measures such as speed, driving safety such as gas level, warning signals etc.! 3) The problem was the result of numerous visits to the dealership regarding the rain leaking into the car. Which they said they were unable to find a leak or leaks. Advised the of possible recall re: car latch issues where the water leaks into the car via trunk etc. They finally realized their error. But failed to repair. Said it was a recall issue. 4) As mentioned...Has been inspected numerous times by the dealership in Willoughby, OH! 5) Of course there were warning signs that there was a problem or would eventually be a problem when water starts getting into your car: when it shouldn't (doors closed, windows up sunroof closed etc. However, as I said previously, the dealership inspected the car enough times to find what the problem was and avoid the damage cause: (UNLESS IT IS/WAS AN ISSUE THAT WARRANT A RECALL OF THE CAR'S SEALING, SUNROOF, LATCH ETC. THAT WAS DEFFECTIVE!!! NOTE: The dealership indicated that the water was getting in to the car, but couldn't stop it from getting in didn't have the knowledge to fix? Wouldn't that be a recall matter? MY SAFETY & OTHERS IS AT STAKE IF YOU DON'T TAKE RESPONSIBILITY OF A DEFECT IN THIS BMW.
Service Brakes, Hydraulic
Filed Apr 7, 2021LA
TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED WHILE DRIVING AT 10 MPH, THE BRAKES FAILED TO ENGAGE WHILE THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO PEAKE BMW (2630 VETERANS MEMORIAL BLVD, KENNER, LA 70062) WHERE IT WAS DIAGNOSED WITH THE BRAKE MASTER CYLINDER NEEDING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT RELATED THE FAILURE TO AN UNKNOWN RECALL. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE MANUFACTURER NOTIFIED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS UNKNOWN.
Air Bags
Filed Mar 16, 2021106,000 milesIL
MY AIRBAGS SYSTEM HAS MALFUNCTION FOR BOTH DRIVER AND PASSENGER SIDE. THE BRAKE SYSTEM HAS A MALFUNCTION AS WELL AS EMERGENCY BRAKING SYSTEM THE STEERING HAS A MALFUNCTION AS WELL
Electrical System
Filed Jan 5, 202170,000 milesOH
CAR SCREEN PANEL DEAD. NO VISUABLE INFORMATION ON CAR PANEL TO DETERMINE SPEED, GAS LEVEL ETC. CAR PICKED UP FROM DEALERSHIP AFTER SERVICE AND TOLD OF WATER LEAK IN CAR. HAD BEEN TOLD BY THE SERVICE DEPT THAT THEY COULD NOT FIND A LEAK OF WATER INTO CAR. HOWEVER, APPARENTLY, THEY DID NOT WANT TO REPAIR THE PANEL DUE TO THEIR NELIGENCE. THE CAR HAD BEEN TAKEN TO THEM WITH THIS ISSUE SEVERAL TIMES AS A POTENTIAL RECALL ISSUE.
Electrical System
Filed Sep 10, 2020OH
TOOK IN FOR REPAIR FOR WATER GETTING INTO CAR SEVERAL TIMES TO DEALER. TOLD THEY COULD NOT FIND A PROBLEM OR WHERE ANY WATER WAS GETTING INTO CAR. THE LAST TIME I TOOK IT IN, TOLD THAT THEY CLEANED WATER LINES ETC. SO, SHOULD BE OK. HOWEVER, AFTER DRIVING IT HOME & ONCE A GOOD RAIN CAME, IT GOT WET INSIDE THE CABIN/CAR AGAIN! THEY HAD THE CAR, WORKED ON IT ETC. HOWEVER, WHEN IT WAS PICKED UP AGAIN, TOLD THAT THE DASH SCREEN WAS DAMAGED. BUT RATHER THAN BLAME IT ON THE WATER GETTING INTO THE CAR ETC.; THEY BLAMED IT ON SOMETHING ELSE WHICH COST AN UNBELIEVABLE PRICE TO REPAIR. OR THEY FAILED TO ADMIT THEIR UNBELIEVABLE CAR CARE AND CUSTOMER CARE/SERVICE. SUBSEQUENTLY, THE LOST OF BEING ABLE TO SEE THE CAR DASH, SCREEN ETC.: ALL OF THE SYSTEMS INFORMATION: GAS LEVEL, SPEED, LIGHTS, NAVIGATION ETC. HAS BEEN LOST.
Service Brakes
Filed Mar 15, 2020163,000 milesTX
MY 2007 BMW LI JUST STARTED THROWING ITSELF INTO PARK WHILE DRIVING CAUSING A MAJOR ABRUPT STOP JERKING THE CAR TO A STOP. THE TRANSMISSION FAULT ERROR CAME ON AND I TURNED THE CAR OFF AND WAITED A MINUTE AND TURNED IT BACK ON AND WAS ABLE TO CONTINUE. IT DID THIS ONE MORE TIME BEFORE REACHING HOME. THEN THE FOLLOWING DAY ATTEMPTING TO DRIVE IT AS SOON AS I PUT IT IN REVERSE IT JUMPED BACK INTO PARK. I HAD IT TOWED TO THE DEALER AS I HAD READ THAT THERE WAS A RECALL FOR BMW'S WITH THE SAME SYMPTOMS. I HAVE SINCE READ NUMEROUS COMPLAINTS OF OTHER BMW SAME YEAR AND MODEL HAVING THE SAME PROBLEM. THE DEALER JUST SAID IT WASN'T COVERED UNDER A RECALL AND THE TRANSMISSION NEEDS TO BE REPLACED AND THE CARS AGE ISN'T WORTH THE VALUE OF REPLACING THE TRANSMISSION SO I HAVE THE CAR PARKED IN MY GARAGE AND CANNOT DRIVE IT. BMW NEEDS TO STEP UP AND TAKE RESPONSIBILITY. THERE ARE PLENTY OF THE SAME MAKE, MODEL, AND YEAR HAVING THE SAME ISSUE.
Air Bags
Filed Oct 25, 2019121,000 milesCA
STARTED THE CAR AND AIRBAG /SEAT TENSION LIGHT CAME ON AND WILL NOT TURN OFF..BMW SAYS CAR VIN NOT ON LIST FOR RECAL
Air Bags
Filed Oct 16, 2019126,000 milesCA
I HAVE A 2007 750LI BMW WITH AIRBAG AND SEAT BELT PROBLEMS HAS THERE BEEN A RECALL ON THIS SAFETY COMPLAINT.
Power Train
Filed Sep 18, 2019150,000 milesOH
TL* THE CONTACT OWNS A 2007 BMW 750LI. WHILE DRIVING 45 MPH, THE VEHICLE DRASTICALLY SLOWED DOWN AND THE "DRIVE MODERATELY, NOW IN SAFETY MODE" WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND TURNED OFF THE ENGINE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE VIN WAS UNKNOWN.
Air Bags
Filed Jul 28, 2019147,611 milesCA
THE "AIRBAG MALFUNCTION" DASH LIGHT IS ON. THE BMW DEALER HAS DETERMINED THE MALFUNCTION IS DUE TO AN INTERNAL FAILURE TO THE DRIVERS SEAT OCCUPANCY DETECTOR. AN ACTIVE RECALL (17V-605 ?) INCLUDES 2004-2006 BMW 7 SERIES BUT EXCLUDES MY 2007 BMW 7. DEALER DECLINED TO MAKE THE REPAIRS UNDER THE ACTIVE RECALL.
Service Brakes
Filed Jun 6, 201977,000 milesCA
MY EMERGENCY BRAKE SYSTEM HAS FAILED. HAS THERE BEEN A RECALL TO FIX PROBLEM ON MY 2007 BMW 750LI. MY VEHICLE IS PARKED IN GARAGE CANT DRIVE DO NOT HAVE AN EMERGENCY BRAKE TO PARK IT WITHOUT APPLYING THE EMERGENCY BRAKE.
Service Brakes
Filed May 28, 201914,000 milesNY
IT HAS BEEN HAPPENING FROM 2009 WHICH WAS NOT A BIG CONCERN AFTER I BOUGHT THE VEH.AS OF NOW THE PROBLEM HAS WORSENED I HAPPENS WHEN I AM PARKING THE ( PARALLEL PARKING ) LESS THEN 10 MILES PER HOUR BRAKE PEDAL BECOME STIFF WHEN DEPRESS ON IT THE CAR WOULD NOT STOP SOMETIME I WOULD BUMP THE IN FRONT OF ME OR BEHIND ME. THE SCARY PART IS WHEN I AM EFFECTING A BROKEN U TURN IN A TIGHT STREET ,I WOULD STEP ON THE BEAK TO AVOID HITTING IN FRONT AND BACK OF ME . THE BRAKE PEDAL WOULD STIFFEN EVEN IF PUSHED ALL THE WAY DOWN TO THE FLOOR. I PURSHASED THE CAR WITH 13000 MILES AND NOW THE CAR HAS ONLY 73000 MILES I CHANGE MY ROTORS ON TIME BRAKE PADS ON TIME ONCE THE CAR IS GOING STRAIGHT THE BRAKE WORKS PLEASE ,I DON' T KNOW WHAT TO DO. PLEASE LET ME IF THERE IS ANY RECALL ON > I THINK THIS IS MY LAST BMW ,NO MORE.
Air Bags
Filed Mar 1, 201987,000 milesFL
TL* THE CONTACT OWNS A 2007 BMW 750LI. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO VISTA BMW (744 N. FEDERAL HIGHWAY, POMPANO BEACH, FL) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE MAT SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS), ALTHOUGH THE FAILURES WERE SIMILAR. THE FAILURE MILEAGE WAS 87,000.
Seats
Filed Oct 5, 2018113,000 milesVA
AIRBAG AND SEAT BELT LIGHT ARE ON. CAME ON WHILE DRIVING WITH ONE PASSENGER. DEALER STATES FRONT PASSENGER SEAT OCCUPANT DETECTION MAT NEEDS REPLACING. NHTSA ID 13V564000 DOES NOT APPLY TO MY VIN
Power Train
Filed Jun 11, 2018112,000 milesTX
TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT SHIFTED THE VEHICLE INTO REVERSE, BUT IT SHIFTED INTO PARK INSTEAD. THE VEHICLE WAS TAKEN TO SEWELL CADILLAC OF GRAPEVINE (1001 E STATE HWY 114, GRAPEVINE, TX 76051) WHERE IT WAS DIAGNOSED THAT THE DRIVER SEAT MODE WAS ENGAGED, WHICH CAUSED THE VEHICLE TO SHIFT INTO PARK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.
Electronic Stability Control (esc)
Filed Apr 12, 2018167,000 milesCA
WHILE DRIVING THE CAR JUST CUTS OFF, VERY SCARY UNSAFE, WHEN YOU GET SOMEWHERE, YOU STUCK IT WONT START BACK UP PARKING BRAKE DEFAULT, SO YOU STUCK FOR HOURS ,THEN IT STARTS AGAIN, , SEVERAL TOWS TO THE POINT OF WEEKLY THEN DAILY- MY ONLY TRANSPORTATION BAD CHOICE BUYING A BMW- IN SHOP AT DEALERSHIP BUT THEY DINT FIX OR FIND PROBLEMS THIS IS AWEFUL BUT THE CAR NOTE IS PAID AND I HAVE A LEMON!!! JUST A NIGHTMARE
Latches/Locks/Linkages
Filed Mar 12, 2018104,000 milesMD
TL* THE CONTACT OWNS A 2007 BMW 750LI. WHILE DRIVING VARIOUS SPEEDS, THE REAR DRIVER'S SIDE DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BMW OF CATONSVILLE (6700 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD 21228, (844) 221-1352), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V328000 (LATCHES/LOCKS/LINKAGES). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. PARTS DISTRIBUTION DISCONNECT.
Engine
Filed Mar 11, 2018104,000 milesOH
VALVE SEALS....THERE ARE WAY TOO MANY PEOPLE HAVING THE SAME ENGINE ISSUE ON THESE MODELS FOR NOTHING TO BE DONE. THE VALVE SEALS LET OIL BLOW BY WHICH RESULTS IN MASSIVE OIL LOSS AND COULD RESULT IN ENGINE FAILURE. THEN BMW WANTS EVERYONE TO PAY THOUSANDS OF DOLLARS TO FIX THEIR MESS UP.
Structure › Body
Filed Feb 21, 201870,000 milesTX
TL* THE CONTACT OWNS A 2007 BMW 750LI. UPON EXITING OR ENTERING THE VEHICLE, THE FRONT DRIVER SIDE DOOR FAILED TO LATCH AND CLOSE CORRECTLY WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V382000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS TAKEN TO BMW OF ARLINGTON (1105 E LAMAR BLVD, ARLINGTON, TX 76011, (817) 461-9222) TO BE SERVICED PER THE RECALL, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT CALLED THE SERVICE TECHNICIAN AND WAS INFORMED THAT THE VEHICLE WAS REPAIRED IN ACCORDANCE WITH THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Electrical System
Filed Feb 15, 2018110,000 milesFL
TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED. THE CONTACT SEARCHED THE DATA ON THE VEHICLE AND THE "FAULT AND PASS RESTRAINT SYSTEM AFFECTING AIR BAG, BELT TENSIONER AND BELT FORCE LIMITER" MESSAGE APPEARED. THE "FASTEN AND CONTINUE WEARING THE SEAT BELT" INDICATOR ALSO ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT STATED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Electrical System
Filed Jan 10, 201879,000 milesMD
TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT THE VEHICLE'S REMOTE LOCK CEASED TO FUNCTION AND REQUIRED THE CONTACT TO MANUALLY LOCK THE VEHICLE. IN ADDITION, THE LIFTGATE OPENED INDEPENDENTLY. THE FAILURES OCCURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V328000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF BEL AIR (716 BEL AIR RD, BEL AIR, MD) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED, BUT THE CONTACT WAS UNABLE TO SPEAK WITH A REPRESENTATIVE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000. PARTS DISTRIBUTION DISCONNECT.
Electrical System
Filed Dec 7, 2017157,000 milesGA
CAR GET EXCESSIVE HOT INSIDE REGARDLESS OF AIR CONDITIONING SETTING . IT IS A ON GOING ISSUE SPORATICALLY, IT STARTED ABOUT A YEAR AGO
Latches/Locks/Linkages
Filed Sep 5, 2017CA
TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT RECEIVED AN INTERIM RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V328000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER DID NOT PROVIDE AN ESTIMATE AS TO WHEN THE SECOND NOTICE WOULD BE MAILED TO THE CONTACT REGARDING THE REMEDY AND PART. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Latches/Locks/Linkages
Filed Sep 5, 2017111,000 milesCA
TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, BOTH REAR DOORS AND THE FRONT DRIVER'S SIDE DOOR OPENED INDEPENDENTLY ON MORE THAN 10 OCCASIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SPOKE TO BMW OF ONTARIO 1350 AUTO CENTER DR, ONTARIO, CA 91761 WHO STATED THAT PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR ON THE VEHICLE AND THAT THEY COULD NOT SERVICE THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 17V328000 (LATCHES/LOCKS/LINKAGES), HOWEVER, VIN TOOL CONFIRMED PARTS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Structure › Body › Door
Filed Jul 31, 201780,000 milesCA
TL* THE CONTACT OWNS A 2007 BMW 750LI. WHILE DRIVING 45 MPH, THE REAR PASSENGER DOOR SWUNG OPEN WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL IN AN EFFORT TO STOP HIS CHILD FROM FALLING OUT OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. NEILO BMW OF SACRAMENTO, CALIFORNIA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT WOULD HAVE TO PAY TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO RECALL; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Structure › Body
Filed Jul 19, 201789,000 milesTX
DOOR WILL NOT CLOSE ON THE FRONT DRIVER AND PASSAGE SIDE, DRIVING DOWN THE STREET AND THE DOOR FLEW OPEN HAD IT NOT BEEN FOR MY SEAT-BELT I COULD HAVE FALLEN OUT, VERY FRIGHTENING TO HAVE OTHER CARS DRIVING BESIDE ME AND THE DOOR OPENED LIKE THAT AND IT WILL NOT LOCK PERIOD NO WAY TO SECURE VEHICLE. I WAS TOLD BY THE DEALERSHIP THEY HAD NOT RESOLUTION, NO WAY TO REPAIR IT IS UNKNOWN TO ME WHAT IS CAUSING THIS PROBLEM BUT THERE IS A RECALL. I WAS TOLD TO CALL BMW NATIONAL SO I DID AND SPOKE WITH KALA AT 800-831-1117 EXT 8561, SHE PROVIDED A NUMBER WITH EXT TO GIVE TO THE DEALERSHIP. I SPOKE WITH JAY AT THE DEALERSHIP 713-597-7895. THE RECALL NUMBER IS
Power Train
Filed Apr 24, 201735,000 milesNY
TRANSMISSION SLIPS INTO PARK AT A LIGHT.COUNTY STREET.DID IT TO THREE DRIVERS.
Power Train
Filed Feb 24, 2017168,000 milesMI
TL* THE CONTACT OWNS A 2007 BMW 750LI. WHILE DRIVING 55 MPH, THE VEHICLE INDEPENDENTLY SHIFTED FROM DRIVE INTO NEUTRAL WITHOUT WARNING. AFTER THE FAILURE OCCURRED, THE TRANSMISSION FAULT DRIVE MODERATELY ERROR MESSAGE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000. THE VIN WAS NOT AVAILABLE.
Structure › Body
Filed Jan 5, 2017130,000 milesVA
TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO LATCH WHEN CLOSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. UPDATED 05/09/17*LJ UPDATED 08/30/2017*JS
Latches/Locks/Linkages › Doors › Latch
Filed Oct 17, 2016130,000 milesNV
TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR WOULD NOT CLOSE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V504000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Latches/Locks/Linkages › Doors › Latch
Filed Jul 14, 2016107,000 milesTX
TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT THE DOORS FAILED TO LATCH. THE CONTACT MENTIONED THAT THE DOOR HAD TO BE HELD CLOSED WHEN THE VEHICLE WAS OPERATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V504000 (LATCHES/LOCKS/LINKAGES). THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
Latches/Locks/Linkages
Filed Mar 21, 201699,000 milesAL
TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LOCK WAS DEFECTIVE. THE DRIVER'S DOOR OPENED WHILE DRIVING 60 MPH. THE CONTACT WAS ABLE TO MOVE ONTO THE ROAD SHOULDER; HOWEVER, THE CONTACT WAS UNABLE TO SHUT THE DOOR TIGHTLY. THE DEALER ADVISED THAT A DIAGNOSTIC NEEDED TO BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 99,000.
Structure › Body
Filed Feb 13, 2016120,091 milesCA
ON MY WAY TO WORK THE DOOR DISENGAGED AND OPENED ON ME, VERY SCARY AND DANGEROUS, I FOUND INFO ON RECALL CAMPAIGN 12V-504 SOFT CLOSE AUTOMATIC FUNCTION......CALLED SOME LOCAL DEALERS ABOUT THE ISSUE NOT ONLY DO I RECEIVE VAGUE RUN AROUND REPLIES STATING 1ST THE CAR DOESNT MATCH RECALL THEN AFTER I SHOW THEM THE PAPER ALL OF A SUDDEN THE CAR WAS CALLED IN ALREADY AND FIXED EVEN THO SAME ISSUE IS BACK BUT NOW UH OH WARRENTY IS OUT CANT DO ANYTHING, THIS IS PATHETIC THEY LOOK FOR ANY REASON TO COP OUT AND REFUSE TO EVEN INSPECT WITH OUT CHARGING $200 ! ITS UNNECESSARY TO HAVE TO PAY $200 TO TELL ME THE DOOR IS BROKEN I CAN SEE THAT. I COULD HAVE GOTTEN SERIOUSLY HURT OR WORSE DIED DRIVING THE CAR LIKE THIS AND BMWS ENTHUSIASTIC ATTEMPTS TO LOOK FOR ANY EXCUSE TO REFUSE REPAIR IS SICKENING. MY CAR DRIVERS DOOR DOESNT CLOSE I TELL BMW DEALER MY CAR MATCHS YEAR MAKE MODEL AND DEFECT SPECIFICALLY MATCHING RECALL, IT SAYS IN RECALL NOT TO DRIVE LIKE THAT ! , SERVICE ADVISOR PERSON LITTERALLY LOOKED AT COMPUTER LOOKED BACK AT ME AND SAID THE COMPUTER SAYS YOUR CAR GOT INSPECTED FOR RECALL ALREADY, BUT ODDLY COULDNT TELL ME WHERE IT WAS FIXED WHICH DOOR MALFUNCTIONED OR HOW IT WAS REPAIRED. NO RECIEPT RE PRINT NO HELPFUL INFO AT ALL JUST IDK ITLL BE $200 TO INSPECT AND WE CLOSE EARLY TODAY THEN SAID HAVE A NICE DAY GOOD LUCK, THEY LET US DRIVE OFF IN THAT NASTY CONDITION COULDNT SAY WHO WHAT WHERE THE CAR WAS ALREADY SEEN FOR RECALL JUST THAT I WAS SCREWED AND CAR 1ST DIDNT MATCH RECAL
Latches/Locks/Linkages › Doors › Latch
Filed Jan 20, 201693,000 milesNY
TL* THE CONTACT OWNS A 2007 BMW 750LI. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT PASSENGER SIDE DOOR OPENED WITHOUT WARNING. THE CONTACT PULLED OVER AND CLOSED THE DOOR. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
Power Train
Filed Dec 16, 2015OH
2007 BMW 750 LI. CONSUMER WRITES IN REGARDS TO NEEDING A TRANSMISSION, ENGINE AND OTHER SERVICES. *SMD THE CONSUMER STATED A TRANSMISSION DEFAULT ALERT ILLUMINATED AS WELL AS AN ALERT TO ADD A QUART OF OIL. *JB
Air Bags
Filed Nov 27, 201593,000 milesVA
TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE PASSENGER SIDE AIR BAG AND THE PASSENGER SIDE SEAT BELT WARNING LIGHTS ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE AN ERROR MESSAGE 'FAULT IN PASSENGER RESTRAINT SYSTEM EFFECTING THE AIR BAG BELT TENSIONER OR SEAT BELT FORCE LIMITED" DISPLAYED ACROSS THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.
Power Train
Filed Oct 31, 201555,000 milesAZ
WHEN ACCELERATING THE CAR DOES NOT RESPOND AT FIRST, AND THEN WHEN IT DOES FINALLY ACCELERATE IT SWITCHES GEARS SO HARD THE WHOLE CAR LUNGES FORWARD, I TOOK THE CAR INTO THE DEALERSHIP THREE TIMES. EACH TIME THEY SAID THEY NEEDED TO DO SOFTWARE UPGRADE. THIS NEVER FIXED THE PROBLEM. THE CAR STILL CONTINUES TO DO THIS. THE FIRST TIME I TOOK THE CAR TO THE DEALERSHIP THE CAR WAS AT 55,000 MILES, MY CAR IS CURRENTLY AT 65,000 MILES. IT IS A REAL SAFETY CONCERN BECAUSE IF YOU PRESS THE PEDAL TO TURN, THERE IS SUCH A DELAY THAT IT MAY NOT BE SAFE TO TURN ANYMORE BUT THE CAR THEN ACCELERATES.
Fuel/Propulsion System
Filed Oct 27, 2015CA
WHEN FUELING GASOLINE INTO TANK THE STATION NOZZEL SHUTS OFF AFRTER ADDING 1 -2 GALLONS OF FUEL .YOU DO NOT KNOW WHEN YOUR TANK GET FULL. GASOLINE AT TIMES SPASHES BACK CAUSING TO WIPE OFF GASOLINE FROM CAR AND CLOTHES. THEY SAY ITS THE CHARCOL CANISTER TO REPLACE AT OWNERS COST IF U HAVE NO WARRANTY. IIT TAKES UP TO 10 MINUTES TO FILL UP THE GAS TANK WHEN LOW ON FUEL.
Electrical System
Filed Jul 17, 2015CA
MY DRIVER SIDE DOOR WILL NOT CLOSE. BOTH COMFORT ACCESS AND SOFT CLOSE IS NOT WORKING.
Air Bags
Filed Jul 1, 2015FL
TL* THE CONTACT OWNS A 2007 BMW 750LI. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONTAL AIR BAG SENSORS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Latches/Locks/Linkages › Doors › Latch
Filed Jun 25, 201570,000 milesNJ
TL* THE CONTACT OWNS A 2007 BMW 750LI. WHILE DRIVING APPROXIMATELY 15 MPH AND MAKING A RIGHT TURN, THE FRONT DRIVER SIDE DOOR SUDDENLY OPENED. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE DOOR COULD NOT BE CLOSED AND SECURED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT A SOFTWARE UPDATE FOR NHTSA CAMPAIGN NUMBER: 12V504000 (LATCHES/LOCKS/LINKAGES) WAS PREVIOUSLY PERFORMED ON THE VEHICLE TO PREVENT THE FAILURE FROM OCCURRING. NO FURTHER INFORMATION WAS AVAILABLE. THE FAILURE MILEAGE WAS 70,000....UPDATED 07/30/15 *BF UPDATED 10/27/2017*CN
Service Brakes
Filed Jun 12, 2015120,000 milesGA
TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT THE BRAKE WARNING LIGHT ILLUMINATED AND THE BRAKE PEDAL BECAME HARD TO DEPRESS, WHICH MADE IT VERY HARD TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE CHECK VALVE OF THE BRAKE VACUUM PUMP LEAKED OIL INTO THE BRAKE BOOSTER. THE DEALER INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 10V446000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.
Structure › Body › Door
Filed May 8, 201550,000 milesCA
TL* THE CONTACT OWNS A 2007 BWM 750LI. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO CLOSE SECURELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Electrical System
Filed Apr 30, 201595,000 milesCA
MY VEHICLE HAS A DRIVERS SIDE DEFECTIVE DOOR LATCH LEAVING THE DOOR TO OCCASIONALLY NOT CLOSE PROPERLY AND UNEXPECTEDLY OPEN. THIS IS A CRITICAL VEHICLE COMPONENT THAT IS NOT SERVING ITS PURPOSE CAUSING POTENTIAL LOSS OF VEHICLE CONTROL OR INJURY TO PERSONS INSIDE AND OUTSIDE THE VEHICLE. DUE TO EXTREMELY POOR DESIGN MY VEHICLES NAVIGATION/AUDIO COMPONENTS ARE INOPERABLE. LEAKAGE OF FLUID FROM THE TRUNK HYDRAULIC SHOCK DOWN ONTO THE NAVIGATION SYSTEM HAS RESULTED IN WIRING SYSTEM PROBLEMS THAT MAY RESULT IN FIRE AND OR LOSS OF LIGHTING. I HAVE MAINTAINED MY VEHICLE SINCE PURCHASE WITH THE MOST ATTENTIVE AND PRESTIGIOUS SERVICE. I AM EXTREMELY CONCERNED AND DISAPPOINTED THAT I AM HAVING THESE SAFETY AND POOR DESIGN PROBLEMS DUE TO BMW DEFECTS AND FLAWS. LAST WEEK I CALLED BMW OF NORTH AMERICA REGARDING THESE 2 SAFETY ISSUES. I WAS ADVISED TO TAKE IT TO BY BMW SERVICE CENTER FOR INSPECTION AND CONTACT THEM UPON DOING SO. YESTERDAY I CONTACTED THEM IN AN ATTEMPT TO FORWARD THE DIAGNOSIS/ACTION PLAN AND TO MY SURPRISE NOT ONLY WAS I REFUSED THE RIGHT TO FORWARD THE PAPERWORK BUT WAS ALSO REFUSED ANY REMEDY BY BMW. *TR
Air Bags
Filed Apr 28, 201567,000 milesTX
TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT THE PASSENGER RESTRAINT SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Steering
Filed Mar 12, 2015107,000 milesMS
MY NAME IS [XXX]. I WAS TURNING OFF OF FRONTAGE RD ONTO NORTHSIDE DR SLOWLY AND MY LEFT FRONT TIRE FELL RIGHT INTO A HUGE POTHOLE WHICH BLEW MY TIRE COMPLETELY OUT. THIS IS MY 3RD TIME HAVING TO GET A BRAND NEW TIRE DUE TO THE STREETS OF JACKSON,MS. THE 1ST TWO TIMES I WAS UPSET BUT, AS USUAL, DID NOT BE A BABY ABOUT IT BUT WENT ON TO GET MY CAR FIXED ON MY OWN. THIS TIME, I AM EXTREMELY UPSET, AND AM VERY TIRED OF SPENDING MONEY ON MY CAR WHEN THE ONLY DAMAGE COMES FROM THIS CITY. ALSO, MY CAR MADE A SMALL SQUEAKING NOISE AFTERWARDS AND A SEATBELT WARNING IS ON IN MY DASHBOARD. PARTS FOR MY CAR ARE VERY EXPENSIVE. THE TIRE ALONE IS ENOUGH. I WAS NOT SPEEDING OR DRIVING WRECKLESS AND I CANNOT CONTINUE TO PAY FOR THE DAMAGES CAUSED FROM THE STREETS. IF SOMEONE COULD PLEASE CONTACT ME AND TALK TO ME, OR IF I COULD PERSONALLY TALK TO SOMEONE, I WOULD GLADLY APPRECIATE IT. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine
Filed Mar 11, 2015140,000 milesAL
TL*THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE CHECK ENGINE AND CHECK ENGINE COOLANT WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE CRANK SHAFT, PRESSURE REGULATOR AND THE LOWER TIME CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Complaints 1-50 of 77, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 18, 2017. Source: NHTSA Office of Defects Investigation.