Owners filed 1 complaints about this vehicle with federal regulators, most often about the lane departure › assist. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Lane Departure › Assist
1
0
0
0
2 safety recalls
Part 573 reports
Engine and Engine Cooling › Engine › Engine Control Module (ecu/Ecm) › Software24V576000
Filed Aug 1, 2024105,588 vehiclesBmw Of North America, Llc
Defect. BMW of North America, LLC is recalling certain 2019-2020 X5, X7, 2020 3 Series Sedan, X6, 2020-2021 7 Series Sedan, 2020 8 Series Convertible, 8 Series Coupe, and 2020 8 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. In the event the starter motor fails, repeated attempts to start the vehicle can cause the starter motor to overheat from an electrical overload.
Risk. A starter motor that overheats can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.
Remedy. Dealers will update the vehicle software, free of charge. Owner notification letters were mailed September 27, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Back Over Prevention › Software21V096000
Filed Feb 19, 202113,858 vehiclesBmw Of North America, Llc
Defect. BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk. If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.
Remedy. BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
What owners reported
Newest filings
Lane Departure › Assist
Filed Jul 8, 2025CA
I am filing this complaint regarding an ongoing safety issue with my 2021 BMW 740i involving the lane departure warning system, lane keep assist, and adaptive cruise control, all of which have stopped functioning properly. These features are critically tied to the windshield-mounted KAFAS camera, which I’ve now been told needs to be replaced. Initially, the BMW dealership attributed the issue to a software problem and charged me $500 for a software update. After the update, the driver assist systems remained non-functional. The dealership then diagnosed a failure with the front camera assembly and is now quoting me approximately $3,000 for replacement of the windshield and camera module. I have reviewed NHTSA Technical Service Bulletin SIB 66 08 23 (NHTSA ID: MC-10236236-9999), which outlines this exact issue, suggesting that BMW is aware of system limitations and hardware failures in this critical safety feature. However, this has not resulted in a recall or manufacturer-paid repair, despite the significant safety risk involved. I am requesting that NHTSA investigate this issue for the 2021 BMW 740i and similar BMW models equipped with the same KAFAS camera system. The sudden failure of key driver assistance systems—especially lane departure warning and adaptive cruise control—can lead to dangerous driving conditions, particularly on highways. I believe a recall or service campaign should be initiated requiring BMW to cover the cost of diagnosis and camera replacement due to
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 1, 2024. Source: NHTSA Office of Defects Investigation.