Owners filed 12 complaints about this vehicle with federal regulators, most often about the power train › automatic transmission. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Power Train › Automatic Transmission
3
0
0
0
Seats
2
0
1
0
Visibility › Windshield Wiper/Washer › Motor
1
0
0
0
Tires
1
0
0
0
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
1
0
0
0
Fuel System, Gasoline › Storage › Tank Assembly
1
0
0
0
Fuel System, Gasoline › Delivery › Fuel Pump
1
0
0
0
Exterior Lighting › Brake Lights › Switch
1
0
0
0
Air Bags › Frontal
1
1
0
0
2 safety recalls
Part 573 reports
Steering › Linkages › Drag › Link › Connection10E021000
Filed May 27, 2010150 vehiclesFcp Groton, Llc
Defect. FCP GROTON IS RECALLING CERTAIN STEERING CENTER DRAG LINKS, P/N 32 21 1 096 057, SOLD FROM DECEMBER 1, 2009 THROUGH APRIL 9, 2010 AS REPLACEMENT EQUIPMENT FOR MODEL YEAR 1995 THROUGH 2001 BMW 740I, 740IL, AND 750IL PASSENGER VEHICLES. THE SHAFT OF THE STEERING CENTER TIE ROD MAY SHEAR OFF.
Risk. THIS CONDITION WOULD RESULT, WITHOUT WARNING, IN IMMEDIATE AND COMPLETE LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN SERIOUS INJURY OR DEATH.
Remedy. FCP GROTON WILL NOTIFY OWNERS AND THE TIE ROD WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JUNE 1, 2010. OWNERS MAY CONTACT FCP GROTON TOLL-FREE AT 1-877-634-0063.
Filed Feb 17, 200017,700 vehiclesBayerische Motoren Werke
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE BRAKE LAMPS IN THESE VEHICLES ARE CONTROLLED BY A SWITCH ACTIVATED BY THE MOVEMENT OF THE BRAKE PEDAL. THIS SWITCH COULD FAIL INTERNALLY, CAUSING IT TO REMAIN EITHER IN THE "BRAKE LAMPS OFF" POSITION OR IN THE "BRAKE LAMPS ON" POSITION.
Risk. IF THIS HAPPENS, THE BRAKE LAMPS EITHER WILL NOT OPERATE OR WILL BE CONTINUOUSLY ILLUMINATED, REGARDLESS OF BRAKE PEDAL POSITION.
Remedy. DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE EXISTING BRAKE LAMP SWITCH WITH AN IMPROVED SWITCH.
What owners reported
Newest filings
Seats
Filed Sep 13, 2017139,100 milesOR
WHEN SEAT HEATER SWITCHED ON, A BURNING SMELL RESULTED. I SWITCHED IT OFF IMMEDIATELY. INSPECTION OF SEAT AFTERWARDS RESULTED IN FINDING A SPOT WHERE THE LEATHER WAS BURNED. CLEARLY THIS COULD RESULT IN A BURN TO THE DRIVER OR A FIRE.
Power Train › Automatic Transmission
Filed Jun 13, 201100
I PURCHASED THIS CAR IN MAY 2009 AND SHORTLY AFTER IN THE SUMMER, AUGUST EARLY SEPTEMBER, THE REVERSE STARTED TO ACT UP. SOMETIMES I HAD TO WAIT A SHORT PERIOD FOR THE REVERSE TO ACTUALLY ENGAGE. IT STARTED TO OCCUR MORE FREQUENTLY AND I HAD IT INSPECTED. THE RESULT WAS THAT THE TRANSMISSION WAS THE ISSUE. I HAD THE TRANSMISSION REBUILT IN DECEMBER WHICH COST JUST OVER $4000. IT IS NOW RUNNING FINE BUT II WAS SUPER IRRITATED SINCE THIS AUTOMOBILE WAS SUPPOSED TO BE A LUXURY VEHICLE AND NOT A LEMON. BMW SHOULD HAVE TO COMPENSATE CUSTOMERS FOR THESE TYPES OF ISSUE AS I BELIEVE A TRANSMISSION SHOULD NOT FAIL IN THIS TYPE OF CAR THAT IS SUPPOSED TO HAVE SUCH A GREAT REPUTATION. *TR
SeatsFire
Filed Jun 5, 2011140,000 milesCA
ON SATURDAY, JUNE 4, MY DAUGHTER WAS DRIVING MY 2000 BMW 740I. SHE HAD BEEN DRIVING FOR ABOUT 4 BLOCKS AND THE PASSENGER SEAT BROKE OUT IN FLAMES. IT BEGAN WHEN THE CAR FILLED WITH SMOKE. SHE DID NOT KNOW WHAT WAS GOING ON SO SHE PULLED OVER AND GOT OUT OF THE CAR AND WHEN SHE STEPPED BACK FROM THE CAR, SHE SAW FLAMES COMING FROM THE SEAT OF THE CAR. THE CAR HAS HEATED SEATS -- BUT THE FIRE SEEMED TO COME FROM THE PANEL OF CONTROLS THAT IS ON THE SIDE OF THE SEAT. THE FIRE DEPARTMENT WAS CALLED AND THEY PUT OUT THE FIRE IN THE SEAT OF THE CAR. THE MENLO PARK, CA FIRE DEPARTMENT TOOK A REPORT. *TR
Exterior Lighting › Brake Lights › Switch
Filed Mar 8, 201078,000 milesVA
TL* THE CONTACT HAS A 2000 BMW 740I. THE CONTACT STATED THAT THE VEHICLE'S BRAKE LIGHTS STAY ON ALL THE TIME. THIS VEHICLE HAS A RECALL CAMPAIGN NUMBER 00V048000. THE RECALL STATES THAT IF THE SWITCH DOES NOT HAVE A WHITE STRIPE ON IT THEN IT NEEDS TO BE REPLACED. THE CONTACT FEELS THE VEHICLE NEEDS THE REPAIR BECAUSE THE VEHICLE DOES NOT HAVE THE WHITE STRIPE. THE DEALER STATES THAT SINCE THE VEHICLE WAS NOT MANUFACTURED BETWEEN SEPTEMBER 1, 1999 AND OCTOBER 28, 1999, THAT THE VEHICLE WILL NOT BE COVERED. THE CONTACT FEELS THIS IS A SAFETY ISSUE. THE FAILURE MILEAGE WAS 78000 AND THE CURRENT MILEAGE WAS 78800.
Power Train › Automatic Transmission
Filed Dec 16, 200900
I JUST RECEIVED AN EMAIL GIVING ME AN UPDATE ON CONSUMER COMPLAINTS. I OWN A 2000 BMW 740I AND THE REVERSE ALSO WENT OUT ON THE TRANSMISSION AND I HAD TO HAVE IT REBUILT. I BELIEVE THAT BEING "A TOP OF THE LINE AUTOMOBILE" THE REVERSE SHOULD NOT BE FAILING. *TR
Power Train › Automatic Transmission
Filed Mar 24, 200982,868 milesCA
ABOUT NOVEMBER OF 2007 I BEGAN TO EXPERIENCE A DELAY IN ENGAGING REVERSE. I WENT TO HAVE THE CAR SERVICED FOR THIS AND THE PROBLEM WAS DIAGNOSED AS A POSSIBLE VALVE BODY ISSUE WITH REPLACEMENT OF THE TRANSMISSION BEING THE BEST SOLUTION BECAUSE THEY WERE NOT SURE AND IT WAS THE ONLY WAY TO BE SAFE. MARCH OF 2008 THE REVERSE GEAR COMPLETELY FAILED AND FROM THAT POINT UNTIL PRESENT THE CAR WILL NOT REVERSE. I TOOK THE CAR TO A DIFFERENT REPAIR SHOP FOR A SECOND OPINION AND I WAS TOLD THE SAME THING, "REPLACE THE TRANSMISSION" TO BE SAFE. I EVEN CONTACTED BMW OF NORTH AMERICA ABOUT THIS PROBLEM. *TR
Fuel System, Gasoline › Delivery › Fuel Pump
Filed Apr 1, 200450,000 milesCA
WHILE DRIVING AT ANY SPEED AND WITHOUT ANY WARNING VEHICLE STALLED. CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT FUEL PUMP FAILED. *AK *LA
Fuel System, Gasoline › Storage › Tank Assembly
Filed Feb 1, 200468,150 milesGA
MY CAR WAS LEAKING GAS FROM THE TANK ON THE WAY HOME AND WHEN I GOT HOME I NOTICED THAT THE GAS TANK WAS WET WITH GAS AND IT LEAKED ON THE FLOOR MY WHOLE GARAGE IS FILLED WITH GAS VAPOR. *JB
Visibility › Windshield Wiper/Washer › Motor
Filed Aug 22, 200322,565 milesGA
THE WINDSHIELD WIPERS FAILED AS STATED IN RECALL 03 V 159 000, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *AK ALSO THE RADIATOR LEAK COOLANT, THE AIR CONDITION MADE A NOISE, THE COMPUTER BOARD IMAGES WENT OUT AND THEN CAME BACK ON, THE DEALER REPROGRAMMED THE NAVIGATION SYSTEM. THE HANDS FREE EQUIPMENT WAS INOPERATIVE. *JB
Air Bags › FrontalCrash
Filed Aug 14, 2003FL
WHILE DRIVING AT NORMAL SPEED THE DRIVER WEARING THE SEAT BELT HAD A FRONT COLLISION, AND NEITHER OF THE AIR BAGS DEPLOYED. NO AIR BAG LIGHT WARNING PRIOR TO THE CRASH. POLICE REPORT AND PICTURES AVAILABLE. *AK
Tires
Filed Jul 18, 200320,000 milesCT
WHILE DRIVING ON THE HIGHWAY, AND WITHOUT PRIOR WARNING, THE RIGHT REAR TIRE BLEWOUT FROM THE CENTER OF THE TIRE. (PILOT SPORT A/W) *AK *SCC *JB
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 9, 2001AZ
WARNING LIGHTS DID NOT APPEAR UNTIL ABOUT 4TH EPISODE OF BRAKE PROBLEM. COMPUTER FOUND IT NECESSARY TO ACTIVATE ABS BECAUSE OF ROTOR FAILURE. DIFFICULT TO STOP. IMMEDIATE REPAIR ACTIVITY INSTITUTED WHEN I TOOK IT TO DEALER, BMW. GOOD DEALER RESPONSE. TOO SOON TO HAVE SUCH FAILURE ON VEHICLE. LITES SHOULD HAVE COME ON FIST TIME I FELT THE ABS DEPLOYED (@ LOW MPH).*AK
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 27, 2010. Source: NHTSA Office of Defects Investigation.