Owners filed 10 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Electrical System
3
0
0
0
Structure › Body
2
0
0
0
Engine
2
0
0
0
Steering
1
0
0
0
Fuel/Propulsion System
1
0
0
0
Engine and Engine Cooling
1
0
0
0
3 safety recalls
Part 573 reports
Air Bags › Frontal › Driver Side › Inflator Module24V527000
Filed Jul 11, 20241,145 vehiclesBmw Of North America, Llc
Defect. BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death.
Remedy. The driver's front air bag will be replaced, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Air Bags › Side/Window24V288000
Filed Apr 24, 20245,761 vehiclesBmw Of North America, Llc
Defect. BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive, M4), and 2015 4 Series Gran Coupe (428i, 428i xDrive, 435i, 435i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the inflator or result in an inflator rupture.
Risk. An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
Remedy. Dealers will replace the head air bags, free of charge. Owner notification letters were mailed November 4, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Exterior Lighting15V520000
Filed Aug 17, 20157,727 vehiclesBmw Of North America, Llc
Defect. BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk. If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
Remedy. BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at [email protected].
What owners reported
Newest filings
Engine and Engine Cooling
Filed Aug 20, 202488,000 milesVA
The contact owns a 2015 BMW 335I. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle was able to be jumpstarted. The battery discharge warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the water pump and determined that a short in the water pump was preventing the water pump from turning off. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 88,000.
Engine
Filed Feb 18, 202380,000 milesWA
I recently was advised by BMW that my valve cover had a leak as well as a rear axle. I feel that after only 8 years and less than 80,000 miles those component should NOT be failing so soon. My biggest complaint is that I recently had my power steering system completely fail on me. I was able to limp my car home and turn it off to let it sit for 15 minutes which the dealer recommended. I started the car back up and it has been working fine. The dealer inspected the vehicle and advised that I should have the entire system replaced for a little under $6,000. My largest concern is that the steering system is going to give out when my wife is driving the car or when we are hundreds of miles away from a dealer to fix it. The aggravating portion of this is that there is a recall for this issue on 2015-2017 SUV's and the 4 series (Recall 16v-704) and BMW will not cover the costs for repairs. I'm currently talking with BMW North America to see if their good will repair program will cover it but I still believe that the electric steering should not go out after only 8 years and less than 80,000 miles.
Steering
Filed Nov 4, 2022NC
My car randomly stiffens steering in a turn which made me nearly hit a parked car and lit up a warning light stating “Drive Moderately”. The car recently also began to have symptoms of clunking and grinding when turning the wheel at low speeds. While this issue has recently arrises, my forward collision warning, blind spot detection, and lane departure warning safety features turned off completely i'm assuming as a result of the issue. The car also clunks and makes the same noise when turning the wheel side to side if the car is completely shut off as well. I’ve been referenced to SIB 01 26 18 and contacted both a BMW Service Center & BMW NA. Both tell me my car suffers from no symptoms, issues, and/or recalls; I tried to argue the fact that it clearly states that the page was more of a reference for models instead of an exact recall. One of the service technicians tried to explain to me my car was manufactured in June instead of May which is the “cut-off” date. I feel unsafe in the car, BMW refuses to recall the EPS Steering Electronic Motor and its assembly. They instead call it more of an issue.
Electrical System
Filed Jun 22, 2022IL
A/C COOLING INTERMITTENT REDUCTION OF AIR FLOW: Complaint of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. The evaporator starts to freeze up. Here is a blog from multiple owners reporting the same issue. https://www.e90post.com/forums/showthread.php?t=21904
Structure › Body
Filed Dec 30, 2021NJ
Driver passenger door would not open when the car is locked from inside. Typically the driver can double pull the door handle which unlocks the car. When attempting to unlock, the pin goes up but comes back down. There are several documented complaints on BMW forums with many owners experiencing this safety issue. If a driver gets into an accident or if the battery dies, the door may fail to open at critical moments. A recall is needed for this safety defect
Engine
Filed Apr 5, 2021PA
CAR EXHAUST RATTLES ON START WHICH IS CAUSED BY A BROKEN/LOOSE EXHAUST FLAP
Electrical System
Filed Dec 12, 202028,000 milesTX
THERE IS A FAILURE IN THE DOOR ACTUATORS THAT WHEN HAPPENS PREVENTS THE DOOR FROM BEING OPENED USING THE INTERNAL DOOR LEVER AND IN SOME CASES ALSO AFFECTS THE EXTERNAL HANDLE. NOT BEING ABLE TO OPEN THE DOOR BY PULLING THE INTERNAL OR EXTERNAL LEVERS MAY CAUSE A SAFETY ISSUE IN CASE OF EMERGENCY (CRASH, FLOOD, FIRE). BMW IS AWARE OF THIS ISSUE BECAUSE LOTS OF 3 SERIES CARS HAVE FAILED AND THEY HAVE BEEN REPAIRING OR REPLACING THE DEFECTIVE PARTS IN CARS UNDER WARRANTY, BUT REFUSES TO COVER THE EXPENSES OUT OF WARRANTY PERIOD. BMW NA MUST TAKE CARE OF THIS PROBLEM DESPITE THE WARRANTY PERIOD SINCE IT'S A SAFETY ISSUE. HERE IS A VIDEO OF THE PROBLEM: HTTPS://WWW.YOUTUBE.COM/WATCH?V=V7_UBSGJTQQ
Structure › Body
Filed Nov 10, 201929,500 milesUT
PASSENGERS DOOR FAILED TO OPEN. HAS A TWO PULL MECHANISM, FIRST PULL OF THE HANDLE UNLOCKS THE DOOR AND SECOND PULL OPENS THE DOOR. DOOR WOULD NOT OPEN ON SECOND PULL FROM THE INSIDE OR OUTSIDE. MY WIFE WAS ESSENTIALLY STUCK IN THE CAR. THIS IS A SEVERE SAFETY ISSUE IN THE EVENT OF AN ACCIDENT OR OTHER. THIS NEEDS TO BE FIXED BY BMW PERMANENTLY BECAUSE MANY OTHER PEOPLE HAVE REPORTED THIS ISSUE AND HAVE HAD THE MECHANISM REPLACED ONLY TO HAVE IT HAPPEN AGAIN LESS THAN A YEAR LATER. ALL THIS HAPPENING ON CARS LESS THAN 4 YEARS OLD AND LESS THAN 30K MILES. I HAVE NEVER HAD A DOOR LOCK ISSUE ON ANY CAR UNTIL NOW.
Electrical System
Filed Apr 17, 201942,000 milesKY
I HAVE HAD TWO DOOR LOCK ACTUATORS FAIL IN MY CAR. AT BEST, THIS PRESENTS AS A CASE WHERE THE DOOR LOCK IS PHYSICALLY SLOW TO LOCK/UNLOCK, OR AT WORST, THE PASSENGER CANNOT OPEN THE DOOR FROM INSIDE. THIS COULD PRESENT A SAFETY OR OTHER ADVERSE SITUATION WHEN THE PASSENGER NEEDS TO EXIT THE VEHICLE. THIS IS A KNOWN FAILURE POINT IN THE AT LEAST BMW F30 3 SERIES MODELS, AS THE WEB FORUMS ARE LITTERED WITH PEOPLE EXPERIENCING SIMILAR ISSUES. BMW SHOULD RECALL THESE FAILED ACTUATORS. THIS IS UNACCEPTABLE IN VEHICLES BETWEEN 3-7 YEARS OLD.
Fuel/Propulsion System
Filed Sep 21, 201851,000 milesTX
TL* THE CONTACT OWNS A 2015 BMW 335I. AFTER FILLING THE VEHICLE WITH FUEL, THE CONTACT NOTICED FUEL WAS LEAKING OUT OF THE FUEL TANK AREA. THE VEHICLE WAS DRIVEN TO THE DEALER (GARLYN SHELTON BMW, 5700 SW H K DODGEN LOOP, TEMPLE, TX 76504) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 11, 2024. Source: NHTSA Office of Defects Investigation.