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2011 BMW 328i complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Engine and Engine Cooling
Filed Jul 16, 202470,000 milesPA

The contact owns a 2011 BMW 328I. The contact stated that upon starting the vehicle, the vehicle was idling abnormally rough, after which the check engine warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The contact stated that the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 70,000. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Jul 15, 2024145,000 milesOK

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the VANOS bolts had fractured. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 145,000. VIN tool confirms parts not available.

Unknown or Other
Filed Jul 10, 2024CT

The recall for the VANOS came out after we had our car breakdown. We brought our car to a local foreign car repair shop. They started to work on the when they made the diagnosis of these bolts failing. I have a detailed bill for this repair that was close to $6000!

Engine and Engine Cooling
Filed Jul 9, 2024CA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Jul 1, 2024KY

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Jun 28, 2024118,000 milesTX

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The contact stated while driving 40 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the VANOS bolts needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 118,000. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Jun 28, 202476,600 milesCA

The contact owns a 2011 BMW 328I. The contact stated while driving 45 MPH, the message "Service Engine Soon" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed, and the mechanic determined that the failure was related to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The mechanic cleared the diagnostic trouble codes; however, the failure persisted. The vehicle was taken back to the independent mechanic, where the same assessment was made. The vehicle was not repaired. The contact stated that while driving at various speeds, the vehicle made an abnormal sound, and the check engine warning light illuminated. The contact later received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 76,600. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Jun 26, 2024100,000 milesSC

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the check engine warning light remained illuminated, and the vehicle failed to properly accelerate. The vehicle was taken to the local dealer who diagnosed that the VANOS assembly was faulty. The vehicle was not repaired. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Jun 25, 2024NY

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Jun 20, 2024103,000 milesNV

The contact owns a 2011 BMW 328I. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. Additionally, the contact stated that the vehicle made an abnormal knocking sound while driving. The check engine warning light, the traction control warning light, and other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where the VANOS bolts were replaced twice; however, the OBD scanner indicated diagnostic test codes related to the VANOS bolts. The vehicle was temporarily repaired. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000. VIN tool confirms parts not available.

Engine
Filed Jun 19, 2024AZ

I received recall notice 23V-707 in December 2023. In January of 2024, less than a month after receiving the notice for recall 23V-707, the SES light came on. The recall letter states that if this happens do not continue to drive your vehicle. You should immediately bring the vehicle in for recall repairs. I contacted my local BMW dealership and was told to bring the vehicle in, but there was nothing they can do at that time and there is nothing they can do at this time. I have contacted BMW's consumer relations department and have been given the same information. There has been no subsequent information or update by BMW. It is now June 2024; I feel this recall has not been handled in a timely matter. Had I brought my vehicle into my local BMW dealer 6 months ago, where would they have stored it, they do not have the space to keep my vehicle protected from the elements and they could not or would not answer that question. My vehicle that is not to be driven per the recall 23V-707 letter sits safely in my garage. The appearance is that BMW has no sense of urgency to make repairs to these older vehicles.

Engine
Filed Jun 19, 2024TX

My car falls under Safety Recall 23V-707 VANOS. This RECALL came out around October 2023...today we are in June 2024 and BMW has not taken care of this problem yet. Eight months have passed and they still say "no remedy available". Are they taking responsibility if someone has a catastrophic accident while driving these recalled vehicles? Will they pay hospital/funeral expenses if someone gets hurt or die? I am scared of driving my car and had to find alternate transportation thanks to BMW and their ineptitude to take care of this problem in a timely manner.... BTW...they are not covering the expense of the alternate transportation costs.... When will the NHTSA take action to get this fixed? Eight months of waiting are too much already. Thanks.

Engine
Filed Jun 19, 2024TN

The engine started stalling and rough riding. Now it will not start. The issue is with one of the recalls that there is no remedy for. I have a car that I cannot drive and that I am still paying for.

Engine and Engine Cooling
Filed Jun 13, 2024120,000 milesCA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The local dealer was contacted and informed the contact that the repair would be an out-of-pocket expense. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Jun 10, 2024CO

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Jun 10, 2024NY

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Jun 3, 2024140,000 milesWA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 40 MPH, the check engine warning light and other unknown warning lights illuminated. The contact stated that the vehicle stalled. The contact stated that failure had occurred several times however, the vehicle was not taken to a dealer; however, the local dealer was called. The vehicle was not diagnosed or repaired. The failure mileage was approximately 140,000. VIN tool confirms parts not available.

Unknown or Other
Filed Jun 3, 2024NJ

My VANOS bolts became loose and are missing. This caused my car to no longer turn on. The service engine soon light turned on right before this happened. It has been months since I have heard anything and it does not seem like BMW is doing anything to fix this problem. The remedy should be to replace the VANOS bolts free of charge, but nothing has been done.

Fuel/Propulsion System
Filed Jun 2, 2024FL

Water pump and Thermostat failure at 60,000 miles even after a replacement.car continues to overheat

Engine
Filed May 31, 2024PA

Engine running rough. Stalls on occasion.

Engine and Engine Cooling
Filed May 30, 2024FL

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed May 28, 2024PA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine
Filed May 28, 2024OH

This recall (23V-707) was announced 6 months ago and yet the status is “remedy not available” so I’m submitting a complaint that this recall is not being handled in a timely manner.

Engine and Engine Cooling
Filed May 24, 2024127,000 milesMO

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated, and the vehicle was vibrating and running roughly. The contact drove the vehicle to a local dealer. The dealer diagnosed the vehicle and determined that the engine needed to be replaced because the VANOS bolts had failed. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 127,000. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed May 22, 2024115,387 milesCA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to an independent mechanic; however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure occurred several times. The contact later received the recall notification. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,387. VIN tool confirms parts not available.

Engine
Filed May 21, 2024VA

BMW issued a recall 10/23/2023 for VANOS Assembly (Engine) Bolts and I have been trying to get my vehicle repaired since January 2, 2024 when my care started having a rough running engine with the Check Engine lamp illuminated and the car was barely maintaining speed on the interstate. I was fearful of having a wreck or being run over by the other cars since my car was not responding to giving it gas to accelerate on the road. I have contacted BMW on 1/2/2024, 4/15/2024, and gain today 5/21/2024 and they are telling me the remedy is still not available. I had Groves Automotive, a certified BMW repair shop, who are my automotive repair shop call for the repair too. My car was just serviced at Groves in the last 3 weeks and passed inspection. The Check Engine warning lamp came on again this morning while driving to work and again the vehicle was not able to accelerate and was running very rough. I am fearful of my safety and the safety of others when I have to drive back and forth to work.

Engine and Engine Cooling
Filed May 21, 2024155,000 milesVA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving at approximately 5 MPH, the vehicle stalled. The vehicle was towed to the residence. The contact stated that upon inspecting the engine compartment, he noticed some of the engine bolts were missing while the remaining bolts had sheared off. An unknown local dealer was contacted. The vehicle was not diagnosed and repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 155,000. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed May 16, 2024145,000 milesNY

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The contact stated that on several occasions while driving at various speeds, there were abnormal sounds coming from the engine compartment. Additionally, the contact stated that the engine ran rough and lost power. The vehicle was towed to an independent mechanic where it was diagnosed that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was approximately 145,000.

Engine and Engine Cooling
Filed May 16, 2024WA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine
Filed May 15, 2024CA

The engine has been making some rattle noises like the sound of loose bolts for months now. I have contacted various BMW dealerships in orange county and san diego, and all of them say the same thing: A remedy is not available yet so we cannot help you. Finally today, my "Service Engine Soon" light went on. I did some research and failure of the VANOS bolts can lead to the car stalling at speed, risking a crash! This recall has been open for half a year now, and it seems the remedy is simply to replace those aluminum bolts! PLEASE help me get this through so that I don't end up in an accident or on the side of the road. This is for Recall Campaign No. 23V-707. The recall even states "if there is unusual engine noise, which may include illumination of the check engine or service engine soon warning lamp, do not continue to drive your vehicle and immediately contact the nearest authorized BMW center to arrange for pickup and transportation of your vehicle to the BMW center."

Engine and Engine Cooling
Filed May 15, 202495,000 milesCA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that when the vehicle was started, there was an abnormal rattling sound coming from the engine. The contact stated that no warning lights were illuminated. The contact stated that once the engine had warmed up the noise would stop. The contact stated that the rattling sound was intermittent at first but had become a recurring failure whenever the vehicle was started. The manufacturer was not informed of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed May 15, 2024105,000 milesAL

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The contact stated that on several occasions while driving at various speeds, the vehicle shook abnormally and began running rough. Additionally, when the accelerator pedal was depressed, the contact stated that the vehicle consuming an abnormal amount of fuel. The vehicle was taken to an independent mechanic where it was diagnosed that the gear ASE exhaust and a bolt kit intake time shaft needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 105,000.

Engine and Engine Cooling
Filed May 15, 2024126,537 milesCT

The contact owns a 2011 BMW 328I. The contact stated that upon start of the vehicle, there was an abnormal rattling sound coming from the vehicle. Due to the failure, the vehicle was towed to a dealer where the VANOS bolts were replaced. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 126,537. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed May 15, 2024CA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed May 8, 2024KY

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed May 8, 2024CA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Power Train
Filed May 6, 2024CO

Check Engine light is illuminated. VANOS exhaust warning codes are stored. Other vehicles with the same N52 engine are subject to recall 23V707. BMW indicates that this vehicle is not included but could be in the future. In the interim, we are faced with a $3500 - $4500 out-of-pocket expense (which will probably never be reimbursed) or the possibility of the events described in the recall, which include a crash. For the safety of drivers of other vehicles in this same series with this same engine, it is imperative that the recall be extended to all potentially affected automobiles. Thank you for your assistance. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine and Engine Cooling
Filed May 1, 2024134,000 milesGA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving 45 MPH, there was an abnormally loud grinding and metallic sound coming from the engine. Several unknown warning lights were illuminated. Additionally, the vehicle lost motive power and decelerated to approximately 10-15 MPH. The contact was able to drive to the nearby residence. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine VANOS bolts had fractured, and there were metal shavings in the engine. The vehicle was not repaired. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 134,000. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed May 1, 2024FL

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Apr 30, 2024CA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine
Filed Apr 29, 2024IL

THIS VANOS BOLT RECALL HAS BEEN OUT FOR SOME TIME NOW. I CAN'T BELIEVE BOLTS ARE HOLDING THIS UP? I'VE CALLED BMW ONLY TO BE TOLD THAT "THERE IS NO ETA" ON THE PARTS. I DON'T BELIEVE BMW WANTS TO PERFORM THIS RECALL ON A 2011 CAR.

Engine and Engine Cooling
Filed Apr 29, 2024152,000 milesOH

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who confirmed the failure was related to the recall however, the parts for the recall repair were not yet available. The failure mileage was 152,000. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Apr 22, 202494,000 milesCA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle began making an abnormal sound and the vehicle stalled. The contact stated that the vehicle could not be restarted. The vehicle was towed to an independent mechanic where it was diagnosed with complete engine failure. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 94,000. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Apr 17, 2024119,000 milesMI

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine and oil warning lights illuminated prior to the vehicle abruptly stalling. The vehicle was able to be restarted shortly before the failure recurred. The vehicle was towed to the local dealer. The dealer was made aware of the failure and diagnosed the vehicle as engine failure and having fragments in the oil but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Apr 15, 2024AZ

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Apr 11, 2024113,589 milesOH

The contact owns a 2011 BMW 328I. The contact stated while driving at an undisclosed speed or stopped, the vehicle started jerking. The service engine warning light was illuminated. Additionally, the vehicle lost power. The vehicle was taken to an independent mechanic, who informed the contact that there was a leak from the oil filter housing. There was a winding noise detected. The vehicle was taken to the local dealer, who informed the contact about the repair for the engine. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The failure mileage was approximately 113,589.

Engine
Filed Apr 10, 2024CO

VANOS related service light has been on for months. BMW refuses to quickly and expeditiously resolve an open recall on said VANOS bolts. Technicians inform me that there are NO open recalls on this vehicle, which is clearly untrue.

Engine and Engine Cooling
Filed Apr 9, 2024OR

See attached document for complaint

Engine
Filed Apr 8, 2024MI

Hi. I am filing a report regarding the recall shown below. After several calls to BMW they still have no fix or parts, or an estimate of when they will have anything to adress this recall notice. It's coming up on 6 months since the recall was issued. My Vanos bolts on the exhaust camshaft have failed and my car no longer can drive. Oct 20,2023 Manufacturer Recall Number NA NHTSA Recall Number 23V707 Recall Status Recall Incomplete, remedy not yet available Summary VANOUS BOLTS: The VANOS assembly (engine) bolts may, over time, loosen, and eventually break. If this occurred, a reduced engine power (safe mode) may be activated. In some cases, the engine may not be able to be restarted after switching off and, in rare cases, the engine could stall which could increase the risk of a crash. Safety Risk

Unknown or Other
Filed Apr 8, 2024TX

Got a recall notice in November 2023 and we are now in April 2024 and no remedy for my car yet. I am not able to drive this car due to this problem and do not want to risk getting stranded or having an accident due to a failure. How long to wait to be "timely"? My car is in a garage gathering dust because of this and me being forced to use another car for my transportation. Hope this issue is fixed soon...hopefully before the end of April 2024. Thanks. NHTSA Recall Number 23V707

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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