Owners filed 43 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 2 times.
When it fails
04500045,000 milesMedian miles at failure
40 complaints record an odometer reading. Failures cluster around 40,000–50,000 miles.
Most common 2003 Audi RS6 problems
31 of the 43 complaints (72%) are about the suspension.
Component
Reports
Crashes
Fires
Injuries
Suspension
23
0
0
0
Fuel System, Gasoline · fuel system
5
0
0
0
Suspension › Front
3
0
0
0
Power Train › Automatic Transmission · transmission
3
0
0
0
Suspension › Rear › Shock Absorber
2
0
0
0
Suspension › Front › Shock Absorber
2
0
0
0
Tires
1
0
0
0
Suspension › Rear
1
0
0
0
Fuel/Propulsion System · fuel and propulsion system
1
0
0
0
Fuel System, Other · fuel system
1
0
0
0
2 safety recalls
Part 573 reports
Fuel System, Other › Storage › Tank Assembly11V267000
Filed May 3, 20115,992 vehiclesVolkswagen of America, Inc
Defect. VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2001-2004 AUDI A6, MODEL YEAR 2002-2003 S6 AND MODEL YEAR 2003 RS6 VEHICLES EQUIPPED WITH 4.2L ENGINES AND MANUFACTURED FROM JUNE 19, 2001, THROUGH JUNE 8, 2004. THE AGING OF THE PLASTIC MATERIAL IN THE FUEL TANK ROLLOVER VALVE COMBINED WITH BENDING STRESS FROM THE ALUMINUM VENTILATION LINE TO THE ROLLOVER VALVE NIPPLE MAY LEAD TO CRACKING OF THE NIPPLE. IF THIS HAPPENS, A FUEL LEAK MAY RESULT.
Risk. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD LEAD TO A VEHICLE FIRE.
Remedy. DEALERS WILL REINFORCE THE NIPPLE ON THE ROLLOVER VALVE TO PREVENT LEAKAGE OR REPAIR THE CRACKING AT THE NIPPLE. THE RECALL IS EXPECTED TO BEGIN DURING JUNE 2011. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.
Filed Mar 18, 2004172,866 vehiclesVolkswagen of America, Inc
Defect. ON CERTAIN PASSENGER VEHICLES, IF A DRIVER'S KNEES PUSH AGAINST THE KNEE BOLSTER (CRASH ELEMENT) LOCATED UNDER THE DASHBOARD, IT CAN CONTACT THE HEADLIGHT SWITCH WIRING HARNESS, AND AN ELECTRICAL SHORT COULD OCCUR.
Risk. A FIRE COULD ORIGINATE IN THE LEFT DASHBOARD AREA.
Remedy. DEALERS WILL INSTALL A PROTECTIVE COVERING ON THE KNEE BOLSTER (CRASH ELEMENT). IN ADDITION, THE WIRING HARNESS AS WELL AS THE FELT PROTECTOR ON THE LEFT SIDE OF THE DASHBOARD CARRIER WILL BE CHECKED, AND REPLACED IF NECESSARY. THE RECALL BEGAN ON JULY 26, 2004. OWNERS SHOULD CONTACT AUDI AT 1-800-822-2834.
All 2 campaigns on file, newest first.
What owners reported
Newest filings
Fuel System, Other
Filed Jul 25, 2023139,000 milesCO
The contact owns a 2003 Audi RS6. The contact stated that after adding fuel to the vehicle, he noticed that fuel had leaked, and there was a puddle of fuel on the ground on the rear driver's side of the vehicle. There was no warning light illuminated. The contact stated that the failure reoccurred routinely when adding fuel in the vehicle. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 11V267000 (Fuel System, Other) however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 139,000.
Tires
Filed Dec 13, 2018UT
THIS WAS NOT A BLIZZAK LM-25. IT WAS A BLIZZAK LM-60. TWICE WITHIN A YEAR, I'VE HAD MY REAR TIRE TREAD COMPLETELY SEPARATE FROM THE BEADS, SPLITTING ALL THE WAY AROUND ON THE INNER AND OUTER SIDEWALLS. THE FIRST TIME WAS ON THE PASSENGER REAR WHILE DRIVING ON THE FREEWAY AT 75 MPH. IT BLEW OFF AND WENT ROLLING BESIDE AND BEHIND THE VEHICLE OFF TO THE RIGHT HAND SHOULDER. THE CAR WAS PULLED OFF THE FREEWAY WITH SOME DAMAGE OCCURRING TO THE INNER TIRE WHEEL WELL. THE SECOND TIME OCCURRED DRIVING DOWN A RESIDENTIAL ROAD, AFTER RECENTLY EXITING THE FREEWAY. THIS TIME IT WAS THE DRIVER'S REAR. WHILE IT SEPARATED, I HEARD AND FELT IT AND PULLED TO THE CURB. THIS TIME THERE WAS DAMAGE DONE TO THE WHEEL WELL AS WELL AS THE BODY TRIM THE GOES FROM THE FRONT TO THE REAR WHEEL WELLS BENEATH THE DOORS. I HAVE PICTURES.
Fuel/Propulsion System
Filed Dec 27, 201759,000 milesTX
FUEL TANK LEAK FROM TIP OVER VALVE. THERE IS A RECALL ON IT. AUDI RECALL 20L8/JY WAS PERFORMED ON 5/16/2012. BUT THE VALVE STARTED LEAKING AGAIN RECENTLY. I CALLED AUDI OF AMERICA (AOA) THEY HAD ME TAKE THE CAR TO AUSTIN NORTH AUDI DEALER FOR CONFIRMATION AND TAKING PHOTOS. AFTER THE DEALER CONFIRMATION THEY DENIED MY REQUEST TO COVER THE FUEL TANK REPLACEMENT. THEIR REASON WAS: CAR IS TOO OLD, I AM SECOND OWNER, AND THERE IS NO BRAND LOYALTY (THIS IS MY FIRST AUDI). HERE ARE THE AUDI OF AMERICA CASE DETAILS: VIN: [XXXXXX] AUDI RECALL CODE 20L8/JY AUDI CASE #: [XXX] AUDI OF AMERICA REP: SHEMONA (1-800-822-2834 EXT. 43444) CURRENT OWNER: [XXX] OWNER PHONE: [XXX] PLEASE ADVISE IF AOA IS LIABLE FOR REPLACING THE TANK WHEN RECALL DID NOT FIX THE ISSUE OF TIP OVER VALVE LEAK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Suspension
Filed Sep 5, 201497,000 milesUT
TL* THE CONTACT OWNS A 2003 AUDI RS6. THE CONTACT STATED THAT THE VEHICLE WAS SHAKING AND WAS DIFFICULT TO MANEUVER WITHOUT WARNING. THE FAILURE OCCURRED ON THE DAILY BASIS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT AND BACK SHOCKS ABSORBER, THE TUBING AND THE VALVE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
Suspension
Filed Aug 23, 201397,000 milesNY
TL* THE CONTACT OWNS A 2003 AUDI RS6. THE CONTACT STATED THAT WHILE DRIVING OVER A BUMP AT APPROXIMATELY 20 MPH, THE VEHICLE BOUNCED VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE HYDRAULIC SYSTEM WAS LEAKING. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A VOLUNTARY RECALL ISSUED BY THE MANUFACTURER PERTAINING TO THE SUSPENSION SYSTEM. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Power Train › Automatic Transmission
Filed Aug 12, 201173,256 milesOR
CHECK ENGINE LIGHT CAME ON. INVESTIGATION REVEALED THAT THE TORQUE CONVERTER WAS MALFUNCTIONING. THIS RESULTED IN NEEDING TO REPLACE THE TORQUE CONVERTER. *TR
Power Train › Automatic Transmission
Filed Aug 9, 201150,000 milesWA
TRANSMISSION WOULD OCCASIONALLY SLIP TO SUCH AN EXTENT THAT WHEN MERGING INTO TRAFFIC I HAD TO PULL TO THE SHOULDER AS I COULDN'T ACCELERATE. THIS IS AN EXPENSIVE CAR THAT HAS MUCH MORE POWER THAN MOST VEHICLES SO UNDER NORMAL OPERATIONS ACCELERATION SHOULD BE QUICK & FAST. THIS FIRST STARTED WITH ONLY 35~40,000 MILES ON THE CAR. ALL RS6 OWNERS BEGIN TO LEARN THAT THE ONLY TWO WEEK POINTS IN THE CAR ARE THE SUSPENSION AND THE TRANSMISSION. THANKS TO THE NHTSA THE VEHICLES WERE FINALLY RECALLED FOR SUSPENSION FAILURES. NOW WE ARE LEFT WITH A SUBSTANDARD TRANSMISSION DESIGN. I RECENTLY PAID $5000 TO HAVE MY TRANSMISSION REBUILT BY A SHOP THAT GUARANTEES TO FIX THE FACTORY DRAWBACKS. PREVIOUSLY I TOOK IT TO THE AUDI DEALER TO NO AVAIL. *TR
Fuel System, Gasoline
Filed Nov 1, 201065,870 milesFL
2003 AUDI RS6 (A6 4.2 V8 BITURBO) FUEL TANK DEFECT: THIS COMPLAINT IS IN REGARD TO MY 2003 AUDI RS6 SEDAN. AFTER NOTICING A STRONG SMELL OF FUEL AND FUEL VAPOR IN MY GARAGE THE MORNING AFTER FILLING UP SAID CAR, I IMMEDIATELY TOOK MY VEHICLE TO MY LOCAL AUDI DEALER TO HAVE THE CAR INSPECTED AND DETERMINE THE CAUSE OF THE PROBLEM. I HAVE BEEN NOTIFIED THAT THE CAR'S FUEL TANK IS BROKEN AT THE TOP WHERE THE ROLL OVER VALVE IS BONDED TO THE TANK. IT SEEMS TO ME THAT A 7 YEAR OLD VEHICLE SHOULD NOT HAVE SUCH A POTENTIALLY HAZARDOUS PROBLEM SUCH AS A LEAKING FUEL TANK. IN MY RESEARCH I HAVE NOW FOUND THAT A SIMILAR PROBLEM EXISTS WITH OTHER AUDI A6 BASED MODELS - AND THAT THERE HAS BEEN A RECALL SAFETY RECALL (08V-157) FOR THIS SAME PROBLEM, HOWEVER ONLY ON VEHICLES EQUIPPED WITH THE SMALLER 18.5 GALLON FUEL TANK. THE 21.7 GALLON TANK IN THE AUDI RS6 (4.2 BITURBO QUATTRO) IS MADE OF THE SAME DEFECTIVE MATERIALS AND APPEARS TO HAVE FAILED IN THE SAME WAY AS THE OTHER A6 BASED VEHICLES LISTED IN THE REFERENCED SAFETY RECALL. THIS ISSUE APPEARS TO BE QUITE PREVALENT IN ALL B5 AUDI A6 BASED MODELS (REGARDLESS OF TANK SIZE OR VENT LINE MATERIALS) AND I BELIEVE THAT THE NHTSA SHOULD INVESTIGATE ALL COMPLAINTS AND RECALL ALL 2001-2004 AUDI A6 BASED VEHICLES (INCLUDING THE RS6) AS THIS IS A VERY SERIOUS FAILURE THAT SHOULD NOT HAPPEN IN VEHICLE SYSTEM THAT IS CRUCIAL TO SAFETY. I CONSIDER MYSELF VERY FORTUNATE THAT THE FUEL AND VAPOR LEAK DIS NOT IGNITE AS IN MY GARAGE IS MY HOMES GAS STO
Fuel System, Gasoline
Filed Oct 17, 201090,000 milesWA
AFTER FILING THE GAS TANK THERE IS GAS LEAKING ON THE DRIVER'S SIDE IN FRONT OF THE REAR TIRE. MECHANIC SUSPECTS THE FUEL TANK ROLLOVER VALVE. *TR
Fuel System, Gasoline
Filed Oct 13, 2010132,000 milesAR
FUEL TANK LEAK- THE PLASTIC ROLL OVER VALVE OF THE FUEL TANK CRACKS AND LEAKS FUEL. I AM NOW ON MY 4TH GAS TANK SINCE I HAVE OWNED THE CAR NEW IN JAN/04. THE GAS TANK WAS REPLACED AS RECOMMENDED ON EACH INCIDENT. THE REPAIR IS A SIGNIFICANT REPAIR JOB DUE TO THE LOCATION OF THE FUEL TANK. MY FIRST REPAIR WAS AT 47K MILES, SECOND REPAIR AT 87K MILES, AND MOST RECENT AT 132K MILES. *TR
Fuel System, Gasoline
Filed Oct 8, 201043,093 milesCA
I WOULD SMELL FUEL WHENEVER FILLED TANK ABOVE 3/4TH'S. HAD PERSONAL MECHANIC CHECK IT OUT, DETERMINED IT WAS THE ROLL OVER VALVE ON THE FUEL TANK. CALLED AUDI OF AMERICA, WHICH STATED VEHICLE WAS STILL COVERED UNDER CPO WARRANTY. BROUGHT TO AUDI DEALER WHO REPLACED THE FUEL TANK AND RELATED PARTS. *TR
Suspension
Filed Jan 9, 200940,500 milesCA
DRC UNIT (SHOCK/SUSPENSION UNIT) IN VEHICLE IS PROBLEMATIC AND WILL HAVE TO BE REPLACED. I UNDERSTAND THAT THIS IS A VERY COMMON OCCURRENCE IN THIS TYPE OF VEHICLE THAT AUDI HAS NOT ATTENDED TO. *TR
Suspension
Filed Aug 19, 200857,157 milesWA
I AM THE OWNER OF A 2003 AUDI RS6 WITH REPEAT SUSPENSION FAILURES STEMMING FROM AUDI'S DYNAMIC RIDE CONTROL (DRC). THE SYSTEM FIRST BEGINS LOSING HYDRAULIC PRESSURE, THEN SLOWLY LEAKS THE FLUID OUT OF THE LINKED DAMPER SYSTEM UNTIL THE CAR IS IN EFFECT RIDING ON THE SPRINGS WITH INADEQUATE DAMPER CONTROL. THE END RESULT IS A VERY POOR DRIVING CAR WITH EXCESSIVE BUMP-STEER AND BOUNCE. IF LEFT UNATTENDED, IT RESULTS IN A UNSAFE DRIVING SITUATION DUE TO THE UNPREDICTABLE HANDLING OF THE CAR. I HAVE PUT 12,000 MILES IN THE CAR IN ONE YEAR AND HAVE HAD THE SHOCKS AND CENTRAL ACCUMULATOR VALVES CHANGED 3 TIMES. I FULLY EXPECT TO BE BACK INTO THE DEALER IN 5,000 MILES OR LESS, AND I JUST PICKED THE CAR UP FROM THE DEALER ON THURSDAY, AUG 14TH. *TR
Suspension
Filed Aug 5, 200829,000 milesNM
AUDI RS6 DYNAMIC RESPONSE CONTROL (SUSPENSION/STRUTS/HYDRAULICS) FAILURE AFTER 80 MILES. FAILURE FIRST TIME IN 28K MILE CAR. BASED ON NATIONAL SURVEY, AUDI IS RUNNING A 50% OR GREATER FAILURE RATE IN THIS CRITICAL COMPONENT IN THIS EXPENSIVE CAR AND IS NOT PAYING FOR REPLACEMENTS NOR REDESIGNING. *TR
Suspension
Filed Jun 26, 200843,500 milesHI
THE DYNAMIC RIDE CONTROL (DRC) FAILED IN MY CAR, AND I UNDERSTAND IT FREQUENTLY FAILS IN THIS TYPE OF CAR. IT HAS JUMPY HANDLING AND SIDESTEPPING OVER BUMPS ON THE INTERSTATE. ROUNDING CURVES AT SPEED OVER EXPANSION JOINTS IS PLAIN DANGEROUS WHEN THE DRC FAILS. THE CAR BOUNCES, WHEELS LOSE CONTACT AND CAR SIDESTEPS. OBVIOUSLY THE FACT THAT IT REPEATEDLY FAILS IN THESE CARS IS THE ISSUE. *TR
Fuel System, Gasoline
Filed Jun 24, 200844,000 milesUT
TL*THE CONTACT OWNS A 2003 AUDI RS6. THE CONTACT SMELLS GASOLINE NEAR THE FUEL TANK, ESPECIALLY NEAR THE DRIVER SIDE TIRE. THE SMELL IS NOTICEABLE USUALLY AFTER THE VEHICLE HAS BEEN DRIVEN AND PARKED IN AN ENCLOSED SPACE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY A DEALER OR MECHANIC AT THIS TIME. THE CURRENT AND FAILURE MILEAGES WERE 44,000.
Suspension
Filed Jun 12, 200812,000 milesMO
2003 AUDI RS6. I PURCHASED THIS CAR NEW AND OVER THE LAST 3 YEARS HAVE HAD SHOCK ABSORBER FAILURES ON 3 OF THE 4 CORNERS. LEFT FRONT AND LEFT REAR SHOCK HAVE EACH FAILED ONCE AND THE RIGHT REAR SHOCK HAS FAILED 4 TIMES. THIS VEHICLE HAS ACCUMULATED LESS THAN 16,500 MILES AS OF 6/12/2008. THE MOST RECENT INCIDENT OF SHOCK ABSORBER FAILURE OCCURRED IN MAR 2008 WITH A RIGHT REAR SHOCK. THE SHOCK AND ASSOCIATED CENTRAL CONTROL VALVE WAS REPLACED AT AN AUTHORIZED AUDI DEALER. TWO MONTHS LATER THE SAME SHOCK WAS FOUND TO BE LEAKING HYDRAULIC FLUID AND HAD TO BE REPLACED WITH IT'S ASSOCIATED CENTRAL CONTROL VALVE. THIS WAS AFTER ONLY 600 MILES OF DRIVING. WHEN THE SHOCKS DEPRESSURIZE THE CARS HANDLING IS COMPROMISED AND RESULTS IN UNPREDICTABLE HANDLING CHARACTERISTICS THAT COULD RESULT IN AN ACCIDENT. ALTHOUGH IN MY CASE AN ACCIDENT HAS NOT OCCURRED AT THIS POINT, IT CERTAINLY COULD SOME TIME IN THE FUTURE AS THE SYSTEM IS UNRELIABLE. THE ONLY THING PREDICTABLE ABOUT THIS "DRC" DYNAMIC RIDE CONTROL SYSTEM IS THAT IT'S ONLY A MATTER OF A SHORT PERIOD OF TIME BEFORE THE SHOCKS FAIL AGAIN. A SINGLE SHOCK FAILURE COSTS BETWEEN $1,200 AND $1,700 TO REPAIR DUE TO THE COMPLEXITY OF THE SYSTEM AND THE ASSOCIATED PARTS THAT ALSO MUST BE REPLACED. TOTAL COSTS OF REPAIRS TO THE DRC SYSTEM ON MY VEHICLE TO DATE IS OVER $8,000. KEEP IN MIND THAT THIS CAR HAS LESS THAN 16,500 MILES ON THE CLOCK AS OF JUNE 2008. THE MANUFACTURER'S WARRANTY COVERED THE COSTS OF THESE REPAIRS FOR THE FIRST 4 YEARS
Suspension
Filed Jun 12, 200846,000 milesAZ
MY SHOCKS AND CENTRAL CONTROL VALVES LEAK FLUID WHICH CAUSES INSTABILITY IN THE SUSPENSIONS SYSTEM. THE FLUID LEAKS OFF REDUCING THE SYSTEM PRESSURES WITHIN THE SHOCK SYSTEM SUCH THAT STABILITY IS EFFECTED WHEN GOING OVER BUMPS, EXCESSIVE LEANING AROUND CORNERS, TRAMMING WHEN ENCOUNTERING GROOVING IN THE ROAD SURFACES, DIRECTIONAL STABILITY WHEN GOING OVER HOLES IN THE ROAD SURFACE IN CORNERS, ETC. ONCE THE SHOCK START LEAKING IT ONLY GETS WORSE AND EFFECTS THE SPRING DAMPENING AND GENERAL STABILITY OF THE CAR. A SIMPLE DROP TEST COMPARISON CAN BE MADE TO DEMONSTRATE THE EFFECT BETWEEN A CAR WHICH HAS NOT LEAKS IN THE SYSTEM AND ONE WHICH HAS HAD LEAKING SHOCKS FOR AWHILE (I.E. LOWER SYSTEM PRESSURE). THE SHOCK AND VALVES HAVE BEEN REPLACED BY THE MANUFACTURE ON BOTH OCCASIONS. HOWEVER, I CONTINUALLY SEE RE-OCCURRENCE OF THIS PROBLEM REPORTED ON THE WEB SITES. MY ORIGINAL SHOCKS AND CENTRAL VALVES WERE LEAKING AND FINALLY REPLACED AFTER BEING ON BACKORDER FOR QUITE SOME TIME. LESS THAN 5000 MILES LATER THE SHOCKS WERE LEAKING AGAIN AND ALL SHOCKS AND CENTRAL VALVES WERE REPLACED AGAIN.. I'M VERY CONCERNED THIS FAILURE WILL CONTINUE HAPPENING WITH THIS SYSTEM. THE MANUFACTURE SHOULD BE RESPONSIBLE FOR INSTALLING RE-DESIGNED PARTS WHICH WILL NOT EXHIBIT THIS PREMATURE FAILURE MODE OF LEAKING RESULTING IN INSTABILITY WHEN ONE LEAST EXPECTS IT. *TR
Suspension
Filed May 29, 200845,000 milesVA
COMPLETE DE-PRESSURIZED OF THE DRC SYSTEM. SUCH A FAILURE CAUSES THE SUSPENSION TO "BOUNCE" UNSAFELY WHILE ON THE ROAD. *TR
Power Train › Automatic Transmission
Filed May 16, 200850,000 milesVA
I HAVE AN AUDI RS6 AND MY DRC AND TRANSMISSION IS ACTING UP. I HEARD IT IS A PROBLEM WITH A LOT OF AUDIS. *TR
Suspension
Filed May 6, 200852,000 milesCO
PURCHASED CAR USED AT 48K MILES (2003 AUDI RS6). BY A 52K MILES CHECK UP THE AUDI DYNAMIC RIDE CONTROL (DRC) SUSPENSION SYSTEM WAS DEEMED DEFECTIVE REQUIRING COMPLETE REPLACEMENT. IT WAS REPLACED WITH AN AFTERMARKET COIL OVER SUSPENSION BECAUSE OF FACTORY COST TO REPLACE THE DRC. *TR
Suspension
Filed May 5, 200815,000 milesFL
A "BANGING" RATTLE FROM UNDER THE CAR WAS MY FIRST AND ONLY SYMPTOM. FAILED TWICE AFTER THAT BUT WITHOUT SYMPTOMS; IT WAS DISCOVERED BY DEALER INSPECTION. MY COMPLAINT IS ABOUT FREQUENCY AND COST OF THIS FAILURE & SUBSEQUENT REPAIR(S). *TR
Suspension
Filed May 3, 200812,000 milesCO
DRC SUSPENSION FAILURE RESULTED IN UNSAFE VEHICLE. *TR
Suspension
Filed May 2, 200841,000 milesMA
DANGEROUS NATURE OF THE HANDLING WHILE DRIVING AS THE SUSPENSION SYSTEM HAS FAILED. IT IS OF HIGH CONCERN THE TWITCHY HANDLING AND SIDESTEPPING OVER BUMPS ON THE INTERSTATE. ROUNDING CURVES AT SPEED OVER EXPANSION JOINTS IS PLAIN DANGEROUS WHEN THE SUSPENSION SYSTEM (DYNAMIC RIDE CONTROL - DRC) FAILS. THE CAR BOUNCES, WHEELS LOSE CONTACT AND CAR SIDESTEPS. *TR
Suspension
Filed May 1, 200856,000 milesIL
I OWN AN AUDI RS6 AND RECENTLY MY CAR'S SUSPENSION IN PARTICULAR THE SHOCKS FAILED. THE SYSTEM IS CALLED DRC AND USES HYDRAULIC SHOCKS THAT ARE CROSS CONNECTED THROUGH CENTRAL VALVES. WHEN ANY OF THEM LEAK OR FAIL THE OPPOSITE SHOCK WILL HAVE NO OR REDUCED PRESSURE AND FAIL TOO. WHEN THE SHOCKS STARTED TO GO THE CAR WOULD JUMP WHEN TAKING CURVES FOR INSTANCE THAT HAVE EXPANSION JOINTS ON THE INTERSTATE...THE REAR OF THE CAR WOULD HOP SIDEWAYS. THERE IS A VERY UNSTEADY CONDITION WHEN IT STARTS TO FAIL. THERE IS NO REAL WARNING AND NO WAY TO TELL WHEN THE SYSTEM IS FAILING. ONLY ONCE FULL PRESSURE IS LOST AND THE CAR BECOMES VERY TWITCHY IS IT OBVIOUS SOMETHING IS WRONG. THE DESIGN OF THE SHOCKS SEEMS TO BE INADEQUATE TO LAST A NORMAL LIFE AND ANY OF THEM FAILING CAUSES FULL LOSS OF THE SYSTEM ALL FOUR OF MY SHOCKS WERE LEAKING AT ONCE AND THE ENTIRE SYSTEM WAS REPLACED (ALL FOUR SHOCKS AND THE TWO CENTRAL VALVES). NO INDIVIDUAL SHOCK CAN BE REPLACED WITHOUT DOING THEM IN PAIRS AND REPLACING THE CENTRAL VALVES EACH TIME OR THE CORRECT PRESSURE CANNOT BE MAINTAINED. AUDI OF AMERICA REFUSES TO COVER THE SHOCKS UNDER WARRANTY ALTHOUGH THEY FAIL CONSTANTLY AND NOT FOR WEAR OR AGE REASONS. MINE WERE COVERED BY MY DEALER AS AN ACK OF GOODWILL BUT OTHERWISE WOULD HAVE COST ME $2400. NEXT TIME, WHICH THERE WILL BE A NEXT TIME THEY WILL NOT BE COVERED. THERE IS NO REAL ASSURANCE THAT THE NEW SHOCKS WILL LAST. *TR
Suspension
Filed Apr 20, 200849,500 milesWA
AUTOMOBILE IS A TOP OF THE LINE 2003 AUDI RS6. THE SUSPENSION IS KNOWN AS DYNAMIC RIDE CONTROL (DRC) WHICH HAS LOUD CLUNKING UPON CORNERING AND FEELS QUITE LOOSE. I AM A AUTO ENTHUSIAST AND AMATEUR MECHANIC AND AUDI CLUB MEMBER. THIS IS A COMMON FAILURE ON THESE CARS AND MOST OF THE TIME AUDI MECHANICS ONLY SEEM TO BE ABLE TO TEMPORARILY REPAIR THE CARS, IF OUT OF WARRANTY, IT COSTS THOUSANDS OF DOLLARS FOR A REPAIR WHICH ONLY SEEMS TO BE TEMPORARY. *TR
Suspension › Front › Shock Absorber
Filed Apr 11, 200815,000 milesCA
THE DRC FAILS. ORIGINALLY THE CAR FELT SLIPPERY ON OCCASIONS. NOT ALWAYS. DEALER NEVER FOUND ANYTHING. ONCE THE WARRANTY EXPIRED THEN THEY SAID THE SHOCKS WERE LEAKING AND THE DRC IS OUT IN THE FRONT AND THE REST OF THEM WILL GO BAD TOO. COST IS AT LEAST $2,900 AND COULD GO UP TO OVER $6,000 IF THEY FIX EVERYTHING, INCLUDING LABOR. *TR
Suspension › Front
Filed Apr 10, 200846,000 milesCA
MY 2003 AUDI RS6 HAS SUFFERED ITS 5TH DRC FAILURE IN 4 YEARS AS FRONT SHOCK ABSORBERS ONCE AGAIN LEAKED FLUID OUT RESULTING IN DANGEROUSLY IMPROPER HANDLING. IF I HADN'T KNOWN WHAT WAS HAPPENING IT COULD CAUSE ONE TO THINK THAT THE RACE TUNED SUSPENSION WAS WORKING AND THAT AGGRESSIVE DRIVING IN THIS 450 HORSEPOWER CAR COULD HAVE RESULTED IN A FATAL ACCIDENT. AUDI CONTINUES TO CHARGE ITS CUSTOMERS THOUSANDS OF DOLLARS TO REPLACE THIS FAULTY SYSTEM WITH MORE FAULTY PARTS AS THEY REFUSE TO REDESIGN THE SYSTEM AND OPT FOR INSTEAD PUTTING MORE FAULTY PARTS ON THE CAR WHICH THEY FULL WELL KNOW WILL FAIL AGAIN. PLEASE HELP US FORCE AUDI TO MAKE THIS RIGHT BEFORE SOMEONE LOSES THEIR LIFE AS A RESULT. IT MAY HAVE ALREADY HAPPENED BUT NOBODY HAS CONNECTED IT YET. THERE IS A WEBSITE FOR RS6 OWNERS THAT HAS TAKEN A POLL, AND OVER 75% OF THE 1200 CARS SENT TO THE USA HAVE SUFFERED AT LEAST ONE FAILURE, SOME AFTER ONLY A FEW THOUSAND MILES. THIS IS CRIMINALLY NEGLIGENT BEHAVIOR AND WE OWNERS ARE APPEALING TO YOU TO STEP IN AND START AN INVESTIGATION. REMEMBER, THIS IS THE SAME COMPANY THAT SUFFERED THE 'UNINTENDED ACCELERATION" FISACO IN THE LATE 80'S, AND IT WASN'T UNTIL 60 MINUTES DID A STORY ON IT THAT SOMETHING WAS DONE. WE NEED THIS KIND OF INTERVENTION TO FORCE THEM TO FIX THIS DANGEROUS FAULT. HOW MANY HAVE TO COMPLAIN UNTIL YOU DO SOMETHING ABOUT THIS? *TR
Suspension
Filed Apr 8, 200847,000 milesVA
DRC SYSTEM FAILED RESULTING IN A DE-PRESSURIZED SUSPENSION SYSTEM . *TR
Suspension › Front
Filed Mar 26, 200835,000 milesCA
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
Suspension
Filed Mar 26, 200875,000 milesAR
I PURCHASED A BRAND NEW 2003 AUDI RS6 IN JAN/04, AND HAVE KEPT IT METICULOUS MAINTAINED BY THE DEALERSHIP ACCORDING TO THEIR RECOMMENDATIONS. I HAD A MAJOR SUSPENSION ISSUE WITH ALL SHOCKS GOING OUT AND RELATED PUMPS AT APPROXIMATELY 70,000 MILES. I HAVE RESEARCHED AND DETERMINED THAT MANY OTHER AUDI OWNERS (SEEMS LIKE MOST) WITH THIS SAME CAR HAVE ALSO REPORTED THIS SAME PROBLEM WITH RELATIVELY LOW MILES 40,000 TO 80,000. AFTER A VERY VOCAL COMPLAINT, AUDI DID SHARE IN THE REPAIR COSTS. HOWEVER; THIS HAS NOW LED AUDI TO OFFER NO OTHER ASSISTANCE WITH OTHER RECENT DEFECTS (SIGNIFICANT OIL LEAKS) THAT POPPED UP SHORTLY AFTER THIS ISSUE. THE SUSPENSION ISSUE IS A SAFETY ISSUE AND COULD RESULT IN A CATASTROPHIC EVENT. FORTUNATELY, I DID NOT EXPERIENCE ANY PERSONAL INJURY DUE TO THIS MAJOR ISSUE. HOWEVER; AUDI SHOULD DO SOMETHING ABOUT THIS EXPENSIVE REPAIR ISSUE THAT SEEMS TO BE A DEFECTIVE ENGINEERING FLAW AND IS PLACING THE TRAVELING PUBLIC AT GREAT RISK. *TR
Suspension › Rear › Shock Absorber
Filed Jan 30, 200820,800 milesIL
MY 2003 AUDI RS6 HAS A DRC ISSUE, WHICH INVOLVES MY SHOCK ABSORBERS LEAKING FLUID AND IS CREATING A BOUNCING EFFECT THAT IS GETTING WORSE AND WORSE. THE VEHICLE HAS AN UNEASY AND UNSAFE FEEL AT LOW AND HIGH SPEEDS, ALMOST LIKE THE CAR IS ON ICE SKATES AND MEANDERING ALL OVER THE ROAD. AFTER READING MANY FORUMS, IT CAN BE CONCLUDED THAT 77% OR MORE OF THE 2003 RS6 OWNERS HAVE AND ARE EXPERIENCING DRC FAILURES THAT ARE RESULTING IN HUGE REPAIR COSTS ( FOR VEHICLES OUT OF WARRANTY). I CALLED THE AUDI EXCHANGE IN HIGHLAND PARK ILLINOIS, AND THE COST TO REPAIR THESE INHERENT LEAKING SYSTEMS IS $2200 PER AXLE. *TR
Suspension
Filed Dec 4, 200738,200 milesKS
FAILURE OF THE HYDRAULIC SUSPENSION ("DRC") SYSTEM. *TR
Suspension
Filed Jun 25, 200750,000 milesCA
AUDI RS6 SUSPENSION DYNAMIC RIDE CONTROL (DRC) KNOWN FOR LEAKING, AND CAUSING UNPREDICTABLE HANDLING OVER UNEVEN TERRAIN.*AK
Suspension › Front › Shock Absorber
Filed Jun 17, 200740,000 milesCA
DRC SUSPENSION LEAK - REQUIRED TWO TRIPS TO DEALER TO FIX IT DUE TO BAD VALVE INSTALLED THE FIRST TIME - DRC WAS AUDI'S SUSPENSION THAT WAS ON THE RS6 AND RS4 CARS. THESE APPEARED TO BE PROBLEMS WITH THE SYSTEM IN TERMS OF # OF FAILURES ,AND IF THE DEALERS COULD ADEQUATELY FIX THE PROBLEM, THE CAR COULD BE UNSAFE TO DRIVE IF THE SHOCKS FAILED ON A LONGER TRIP. *AK
Suspension
Filed Jun 16, 200732,775 milesMI
THE DRC (DYNAMIC RIDE CONTROL) SUSPENSION ON THE 2003 AUDI RS6 HAS FAILED TWICE. THE ONLY SYMPTOM WAS A BANGING UNDERCARRIAGE RATTLE, BUT OTHERS HAD HANDLING PROBLEMS. DRC FAILURE WAS RAMPANT AS A SUBJECT FOR THREADS ON OWNER FORUMS, AND IT WAS THE SUBJECT OF AN ARTICLE IN THE MARCH ISSUE OF AUTOMETRIX, A BRITISH PUBLICATION, THE FIRST PAGE OF WHICH COULD BE FOUND HERE: HTTP://WWW.RS6.COM/FORUM/ATTACHMENT.PHP? *AKATTACHMENTID=5172&D=1181644759. SINCE THE DRC FAILURES OCCURRED AT 32,000 AND 50,000 MILES I EXPECTED MORE FAILURES IN THE FUTURE. BUT WHILE THE FIRST TWO REPAIRS WERE COVERED UNDER FACTORY WARRANTY WHICH HAS EXPIRED. THUS, I FEARED I WILL HAVE TO PAY NEXT TIME, AND THE COST TO REPLACE THE ENTIRE SYSTEM MAY BE AS HIGH AS $6500 ACCORDING TO FORUM POSTINGS. AN AFTERMARKET ALTERNATIVE WAS AVAILABLE, PER THE LINKED ARTICLE ABOVE, BUT EVEN IT COSTS ABOUT $4000, AND IT WAS TOO NEW TO DETERMINE ITS LONGEVITY. TO ME THIS WAS AN OBVIOUS DEFECT IN AUDI DESIGN THAT COUD LEAD TO HANDLING PROBLEMS, AUDI SHOULD STEP UP TO THE PLATE FOR ALL OWNERS. SO FAR THEY HAVE REFUSED TO DO SO DESPITE A 3/22/06 LETTER TO ME FROM A REPRESENTATIVE AT AUDI OF AMERICA HQ IN ROCHESTER HILLS, MI, IN WHICH HE ACKNOWLEDGE "HAVING HANDLED MULTIPLE REPAIRS WITH THIS SYSTEM. TO BE FAIR, AOA DID EXTEND THE WARRANTY FOR A YEAR, BUT THAT WAS BECAUSE I HAD SO MANY PROBLEMS WITH THE CAR, INCLUDING DOWNT IME OF UP TO ONE MONTH. AUDI SHOULD AT LEAST EXTEND THEIR WARRANTY FOR THE DRC COMPONENT TO ALL OWNERS, AS
Suspension › Rear › Shock Absorber
Filed Jun 15, 200738,000 milesNY
FAILURE OF THE SUSPENSION SYSTEM OF THE 2003 AUDI RS6, FEBRUARY 2006, THE REPAIR TOOK 3 MONTHSED AND THE CAR WAS STILL NOT BACK TO NORMAL. AUDI CLAIMS THIS PROBLEM WITH LEAKAGE FROM THE DRC SYSTEM WAS RARE, BUT IN FACTWAS BECOMING QUITE COMMON. *AK
Suspension
Filed Jul 26, 200627,265 milesNY
FAILURE OF THE SUSPENSION SYSTEM, YIELDING ERRATIC BEHAVIOR OF THE VEHICLE OVER BUMPS AND DEPRESSIONS. THE VEHICLE IS EQUIPPED WITH A SYSTEM CALLED "DYNAMIC RIDE CONTROL" (AKA DRC) WHICH IS A FLUID-FILLED SYSTEM TO CONTROL SHOCK ABSORBER MOVEMENTS, BUT THE SHOCKS LEAK THE FLUID RESULTING IN FAILURE OF THE SUSPENSION SYSTEM AS DESIGNED TO PERFORM. *JB
Suspension
Filed Jun 20, 200627,000 milesCA
DT*: THE CONTACT STATED THE SUSPENSION WAS NOT PRESSURIZED PROPERLY. THE VEHICLE LEANS DURING TURNS. THE DEALER REPLACED THE SUSPENSION, HOWEVER THE PROBLEM STILL EXISTS. THE MANUFACTURER HAS BEEN ALERTED. UPDATED 7/18/2006 - *NM
Suspension
Filed Jun 20, 200629,000 milesNY
2003 AUDI RS6 - SUSPENSION FAILURE - SYSTEM LEAKED HYDRAULIC FLUID RESULTING IN A VERY UNSTABLE RIDE. REPAIR ATTEMPTED BY AUDI MANY TIMES FROM JAN TO JUNE, AND AFTER TOO MUCH LEG WORK ON MY PART THEY ALMOST FIXED IT. THE CAR IS BETTER, BUT NOT NORMAL, AND THIS HAS AFFECTED MANY RS6'S, AND IS A VERY DANGEROUS SYSTEM FAILURE. *JB
Suspension › Rear
Filed Jun 20, 200615,000 milesWI
I WAS DRIVING THE VEHICLE FOR A FAMILY VACATION TO NASHVILLE TN FROM MILWAUKEE, AND I STARTED TO NOTICE THAT THE REAR SUSPENSION WAS VERY BOUNCY. I THOUGHT IT MAY HAVE BEEN DUE TO THE EXTRA WEIGHT OF THE LUGGAGE IN THE TRUNK, BUT AS THE VACATION WENT ON, THE BOUNCE GOT WORSE. BY THE TIME WE WERE HEADED BACK TO MILWAUKEE, THE BOUNCE WAS SO BAD, THAT THE CAR WOULD LOSE CONTROL WHILE GOING OVER ROUGH HIGHWAY. WE TOOK THE CAR INTO THE DEALERSHIP FOR REPAIRS, AND WERE TOLD THAT THE SUSPENSION SYSTEM HAD A LEAK IN ONE OF THE REAR SHOCKS. HOWEVER, BECAUSE OF THE WAY THAT THE SYSTEM IS DESIGNED, ALL FOUR OF THE SHOCKS HAVE TO BE REPLACED IN ORDER TO BALANCE THE PRESSURE IN EACH ABSORBER. MY CAR WAS OUT OF SERVICE FOR 2 WEEKS, AND THE FIRST TIME IT WAS REPAIRED, THE MECHANIC STATED THAT HE DID NOT HAVE ANY TRAINING ON HOW TO FIX THE SYSTEM. HE DID AN ADMIRABLE JOB, BUT THE RIDE HAS NOT BEEN THE SAME SINCE. THE MECHANIC HAS SINCE RECEIVED TRAINING, AND HAD TO RE-PRESSURIZE AND REPLACE ALL FOUR SHOCKS AGAIN. THE SECOND TIME THE MECHANIC MADE REPAIRS THE SYSTEM WAS BETTER, BUT NOW THE CAR IS DUE FOR ANOTHER REPAIR ON THE REAR SUSPENSION THIS WEEK. IT SEEMS THAT THIS SYSTEM IS PRONE TO LEAK FLUID, WHICH HELPS IT MAINTAIN THE PROPER PRESSURE ON ALL FOUR WHEELS. I AM WORRIED THAT WHEN MY WARRANTY IS EXPIRED, I WILL HAVE TO REPLACE THIS SUSPENSION SYSTEM AGAIN, AND IT WILL BE VERY EXPENSIVE, OR THERE WILL BE A TERRIBLE CAR ACCIDENT DUE TO LACK OF CONTROL OVER ROUGH HIGHWAYS. *NM
Suspension › Front
Filed Jun 24, 2004FL
VEHICLE HAS ALIGNMENT PROBLEM. BEEN IN SHOP 4 TIMES; PROBLEM STILL EXISTS. VERIFIED BY 2 DEALERS. COMPANY REFUSES TO MAKE GOOD ON WARRANTY ITEMS. REPLACED 4 TIRES; PROBLEM STILL EXISTS.*AK
Electrical System
Filed May 25, 2004FL
ON STAR SYSTEM WARNING LIGHTS ILLUMINATED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THEY INSTALLED DIFFERENT BATTERY. IT WORKED FINE FOR A COUPLE OF MONTHS, THEN THE WARNING LIGHTS CAME ON AGAIN. IT HAS HAPPENED FIVE (5) TIMES. THE CONSUMER TOOK THE VEHICLE TO TWO(2) DIFFERENT DEALERS. AUDI OF ROCHESTER HILLS;45411 DEQUINDRE ROAD; ROCHESTER HILLS, MI 48307; 248-997-7400. *JB
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 3, 2011. Source: NHTSA Office of Defects Investigation.