The contact owns a 2022 Audi Q5 E. The contact received notification of NHTSA Campaign Number: 23V842000 (Electrical System). The vehicle was taken to the dealer where is diagnosed that the software needed to be updated and the charging cable needed to be replaced. The contact stated that the software was updated but the charging cable was not replaced. The contact called the dealer, and it was stated that the dealer had given the replacement cable to another customer. The dealer stated that a replacement charging cable would be mailed to the contact. The vehicle was not repaired. The manufacturer was not contacted. Parts distribution disconnect.
2022 Audi Q5 E
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the electrical system. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Electrical System | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsElectrical System
Filed Apr 16, 2024CA
1 of 1 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.