2019 Audi E-Tron Quattro

Multiple times and at random times the vehicle reports "Central locking: malfunction! See owner's manual". When this happens, the driver's door is completely locked and driver cannot exit the vehicle. Door cannot be opened from outside either. So far this has only caused real delays, but this is a safety issue. I have reported the problem to Audi dealer but they advised that Audi has instructed them to apply software updates and not replace any parts. While the issue continues to re-appear, the dealer has dragged their feet to the point that vehicle is now out of the standard warranty. In researching the issue, this seems to be widely spread on Audi after 2019. Mine vehicle is a 2019 Audi e-tron quattro prestige.

THE REAR COOLANT BOTTLE FOR THE DRIVE MOTOR IS COMPLETELY FULL, HV FAULTS ARE STORED. BATTERY IS IN "WARNING" CONDITION, J840 STORES INTERNAL MALFUNCTION FAULTS. ADDITIONAL DIAGNOSIS IS NECESSARY FOR THE HV SYSTEM, AND THE REAR DRIVE MOTOR WILL NEED TO BE REPLACED. FOUND CELL IMBALANCE FAULTS STORED, FOUND J840 BATTERY MODULE IS FAULTY AND MUST BE REPLACED. FURTHER DIAG IS NECESSARY, MULTIPLE FAULTS ARE PREVENTING THE VEHICLE FROM MOVING, FAULTS SET ON 06/22/26. HV AND DRIVE MOTOR FAULTS ARE NOT LIKELY TO BE RELATED TO ANY IMPACTS OR DAMAGE, MALFUNCTIONS ARE ELECTRICAL AND INTERNAL.