2002 Audi Allroad

Routine

Owners filed 8 complaints about this vehicle with federal regulators, most often about the structure › frame and members. It has been recalled 3 times.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System3
011
Structure › Frame and Members2
000
Suspension1
000
Latches/Locks/Linkages › Doors › Latch1
000
Fuel System, Gasoline › Fuel Injection System1
000

3 safety recalls

Part 573 reports
Fuel System, Gasoline › Storage › Tank Assembly08V157000
Filed Apr 8, 200868,240 vehiclesVolkswagen Of America, Inc

Defect. VOLKSWAGEN IS RECALLING 68,240 MY 2001-2004 AUDI A6 QUATTRO VEHICLES EQUIPPED WITH 2.7L, 2.8L, OR 3.0L ENGINES AND MY 2001-2005 ALLROAD QUATTRO VEHICLES EQUIPPED WITH 2.7L OR 4.2L ENGINES. THE AGING OF THE PLASTIC MATERIAL IN THE FUEL TANK ROLLOVER VALVE COMBINED WITH BENDING STRESS FROM THE ALUMINUM VENTILATION LINE TO THE ROLLOVER VALVE NIPPLE MAY LEAD TO CRACKING OF THE NIPPLE. IF THIS HAPPENS, A FUEL LEAK MAY RESULT.

Risk. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD LEAD TO A VEHICLE FIRE.

Remedy. DEALERS WILL REINFORCE THE NIPPLE ON THE ROLLOVER VALVE TO PREVENT LEAKAGE OR REPAIR THE CRACKING AT THE NIPPLE. THE RECALL BEGAN ON JUNE 27, 2008. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.

Electrical System06V198000
Filed Jun 5, 200670,512 vehiclesVolkswagen Of America, Inc

Defect. ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH HALOGEN LOW BEAM HEADLIGHTS, CERTAIN CONNECTOR PINS IN THE HEADLIGHT SWITCH CONNECTOR COME INTO CONTACT WITH EACH OTHER CAUSING A SHORT CIRCUIT. NOTE: VEHICLES WITH XENON LOW BEAM HEADLIGHTS ARE NOT AFFECTED BECAUSE THE CIRCUIT IN THESE VEHICLES CONTAINS A FUSE, WHICH PRECLUDES EXCESSIVE CURRENT FLOW IN THE CASE OF A SHORT CIRCUIT. AUDI S6 AND S6 AVANT VEHICLES ARE ALL EQUIPPED WITH XENON LOW BEAM HEADLIGHTS AND, THEREFORE, ARE NOT LONGER AFFECTED BY THIS RECALL.

Risk. THIS CONDITION COULD LEAD TO OVERHEATING OR FIRE.

Remedy. DEALERS WILL REROUTE THE WIRING HARNESS BY INSTALLING A JUMPER WIRING HARNESS. THE RECALL BEGAN ON DECEMBER 16, 2006. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.

Electrical System04V133000
Filed Mar 18, 2004172,866 vehiclesVolkswagen Of America, Inc

Defect. ON CERTAIN PASSENGER VEHICLES, IF A DRIVER'S KNEES PUSH AGAINST THE KNEE BOLSTER (CRASH ELEMENT) LOCATED UNDER THE DASHBOARD, IT CAN CONTACT THE HEADLIGHT SWITCH WIRING HARNESS, AND AN ELECTRICAL SHORT COULD OCCUR.

Risk. A FIRE COULD ORIGINATE IN THE LEFT DASHBOARD AREA.

Remedy. DEALERS WILL INSTALL A PROTECTIVE COVERING ON THE KNEE BOLSTER (CRASH ELEMENT). IN ADDITION, THE WIRING HARNESS AS WELL AS THE FELT PROTECTOR ON THE LEFT SIDE OF THE DASHBOARD CARRIER WILL BE CHECKED, AND REPLACED IF NECESSARY. THE RECALL BEGAN ON JULY 26, 2004. OWNERS SHOULD CONTACT AUDI AT 1-800-822-2834.

What owners reported

Newest filings
Electrical SystemFire1 injured
Filed Nov 17, 2020150,000 milesWA

I WAS DRIVING MY CAR AND FELT MY BACK IN PAIN/BURNING. THE HEATED SEAT ELEMENT HAD CAUGHT THE SEAT BACK ON FIRE AND BURNED A HOLE THROUGH THE SEAT AND BURNED MY SKIN. LUCKILY, I WAS ON A CITY STREET WITH A SPOT ABLE TO PULL OVER IMMEDIATELY, TURN OFF THE CAR, AND SMOTHER THE FLAME WITH MY JACKET. I THINK THIS IS EXTREMELY DANGEROUS. HAD I BEEN DRIVING AND UNABLE TO PULL OVER THIS WOULD HAVE BURNED ME MUCH WORSE OR CAUSED AN ACCIDENT. I AM EVEN MORE CONCERNED BECAUSE WHEN I REPORTED IT TO AUDI ALL THEY HAD TO SAY WAS IT'S OUT OF WARRANTY AND ASK ME TO PAY $190 TO DIAGNOSE IT. I DON'T THINK 'OOPS IT'S OUT OF WARRANTY' COVERS MY SEAT CATCHING ON FIRE AND BURNING ME WHILE I'M DRIVING. THIS COULD HAVE EASILY BECOME A DEADLY INCIDENT IN DIFFERENT DRIVING CONDITIONS! HOW IS THIS OK?! THIS IS CLEARLY A SAFETY HAZARD. THIS NEEDS TO BE RECALLED IMMEDIATELY!

Electrical System
Filed Jun 13, 2014100,000 milesMD

RAINWATER LEAKED INTO THE VEHICLE, COLLECTING IN THE PASSENGER FOOTWELL, SHORTING OUT SEVERAL ELECTRICAL COMPONENTS. I UNDERSTAND VW/AUDI VEHICLES HAVE A HISTORY OF THIS OCCURRING DUE TO FIREWALL/POLLEN FILTER/SUNROOF DEFICIENCIES WHICH ALLOW THIS TO HAPPEN AND THEY AND THEIR DEALERSHIPS ARE VERY UNCOOPERATIVE IN EVEN ACKNOWLEDGING SUCH A PROBLEM EXISTS IN THE DESIGN OF THESE VEHICLES. THIS IS AN OBVIOUS INHERENT DESIGN FLAW. AUDI IS VERY UNFAIR TO CONSUMERS TO DENY SUCH A PROBLEM EXISTS AND THEY SHOULD BE HELD ACCOUNTABLE. AT NO TIME DURING ANY REGULAR SERVICE WAS IT EVER SUGGESTED THAT THESE DRAIN PLUGS SHOULD BE CLEANED - WHILE THE CLEANING OF THE SUNROOF RAILS WERE??? NO OWNER COULD POSSIBLY BE AWARE THAT SUCH A DISASTER AWAITS THEM IF THESE INACCESSIBLE DRAIN PLUGS AREN'T CLEANED. *JS

Suspension
Filed Aug 12, 2010132,000 milesMA

2002 AUDI ALLROAD 2.7T. THIS VEHICLE IS EQUIPPED WITH AIR SUSPENSION. THE PUMP ASSEMBLY IS LOCATED UNDER THE CAR IN BETWEEN THE REAR WHEELS AND HAS A PROTECTION COVER. THIS CAR IS ALLWHEEL DRIVE AND INCLUDES STANDARD AMENITIES SUCH AS A SKIBAG. ONE WOULD EXPECT THIS CAR TO HOLD WELL IN COLD CLIMATE. AFTER 8 YRS OF USE, THE PUMP ASSEMBLY IS CORRODED TO THE POINT WHERE IT HAS SEPARATED FROM ITS SUPPORT. IT IS STILL OPERATING, BUT NOW APPEARS TO REST ON THE PROTECTIVE COVER, WHICH ITSELF IS HELD BY THREE FASTENERS ALSO CORRODED AND DISINTEGRATING. A CONCERN IS THAT THE ASSEMBLY FALLS OFF AND PRESENTS A HAZARD FOR FOLLOWING VEHICLES, AS WELL AS A HAZARD FOR HOW THE CAR HANDLES AS THIS PUMP FEEDS THE AIR SUSPENSION. PICTURES OF THE CORRODED ASSEMBLY AND COVER FASTENERS ARE AVAILABLE. A SEARCH ON AUDI-FORUM SHOWS THAT THERE MIGHT BE OTHER INSTANCES OF THE SAME FOR THIS TYPE OF VEHICLE AT ABOUT THE SAME AGE. *TR

Electrical System
Filed Aug 17, 200982,000 milesFL

TL*THE CONTACT OWNS A 2002 AUDI ALL ROAD. THE CONTACT NOTICED THAT THE HEADLIGHT AND SELF LEVELING LIGHT HAD ILLUMINATED ON THE INSTRUMENT PANEL. AFTER HAVING A RECALL PERFORM ON HIS VEHICLE BY THE MANUFACTURER. HE DID NOT NOTICE ANY DIFFERENCES BEFORE HAND. THE CURRENT AND FAILURE MILEAGE IS 82000. THE CONSUMER STATED THE HEADLIGHTS STILL DO NOT WORK AND ALSO THE AIR BAG SUSPENSION DOES NOT WORK. UPDATED 10/26/09

Structure › Frame and Members
Filed Jul 4, 200848,000 milesMO

I HAD STOPPED AT A LIGHT PREPARED TO MAKE A RIGHT TURN. WHEN I ACCELERATED TO TURN I HEARD AND FELT A LARGE CLUNK IN THE REAR END OF MY CAR; I THOUGHT I HAD BEEN REAR-ENDED BUT NO OTHER CAR WAS THERE. I THEN COULD FEEL AND HEAR SOMETHING DRAGGING SO I PULLED OVER. I COULD SEE THE REAR AXLE HANGING DOWN ON THE GROUND AND THE WHEEL WELL ON THE DRIVER REAR BUCKLED INWARD. IT TURNED OUT THAT ONE OF THE BOLTS THAT HELD MY REAR AXLE IN PLACE WAS MISSING AND THE OTHER ONE SHEARED OFF DUE TO STRESS. MY CAR LITERALLY DROPPED ITS REAR AXLE. I HAVE NEVER HAD WORK DONE THAT WOULD HAVE ENTAILED REMOVING THIS BOLT SO THE ONLY ASSUMPTION IS THAT IT WAS EITHER LOOSE OR MISSING WHEN I PURCHASED THE CAR. I AM VERY THANKFUL THAT IT HAPPENED WHEN I WAS ACCELERATING FROM A STOP NOT PASSING A CAR ON THE INTERSTATE! *TR

Structure › Frame and Members
Filed Oct 26, 200764,000 milesNC

RAINWATER LEAKED INTO THE VEHICLE, COLLECTING IN THE PASSENGER FOOTWELL, SHORTING OUT SEVERAL ELECTRICAL COMPONENTS. I UNDERSTAND VW/AUDI VEHICLES HAVE A HISTORY OF THIS OCCURRING DUE TO FIREWALL/POLLEN FILTER/SUNROOF DEFICIENCIES WHICH ALLOW THIS TO HAPPEN AND THEY AND THEIR DEALERSHIPS ARE VERY UNCOOPERATIVE IN EVEN ACKNOWLEDGING SUCH A PROBLEM EXISTS IN THE DESIGN OF THESE VEHICLES. VERY UNFAIR TO CONSUMERS TO DENY SUCH A PROBLEM EXISTS AND THEY SHOULD BE HELD ACCOUNTABLE. *TR

Latches/Locks/Linkages › Doors › Latch
Filed Jan 9, 200761,500 milesWI

THE ALARM IN MY 2002 AUDI ALLROAD WENT OFF WHILE I WAS BACKING OUT OF A PARKING SPACE AND I COULD NOT GET OUT OF THE CAR. WHEN I WOULD TRY TO OPEN THE DOOR WITH THE ELECTRONIC KEY, THEY WOULD INSTANTLY RE-LOCK AND THE DOOR WOULD NOT OPEN BY PULLING UP ON THE HANDLE. ESSENTIALLY I WAS TRAPPED INSIDE FOR APPROXIMATELY FIVE MINUTES. IT FINALLY QUIT AND WHEN I GOT IT IN FOR SERVICE, THE DEALER SAID THAT MOISTURE HAD GOTTEN INTO THE LOCKING MECHANISM AND IT NEEDED TO BE REPLACED. MY POINT IS IN THE UNLIKELY EVENT THAT I HAD TO EXIT THE CAR FOR MY OWN SAFETY, AND I COULDN'T GET OUT OF THE CAR, IT COULD BE A VERY SERIOUS SAFETY PROBLEM. *JB

Fuel System, Gasoline › Fuel Injection System
Filed Oct 16, 200419,794 milesNE

TWICE MY WIFE ENCOUNTERED TRUCKS RUNNING STOP SIGNS. OUR 2002 AUDI ALL ROAD HAD "TURBO LAG" WHICH MEANS WHEN SHE FLOORED THE GAS PEDAL, THE CAR HESITATED AND HARDLY MOVED AND THEN, AS SHE TRIED TO TURN AT THE SAME TIME, THE CAR SUDDENLY ACCELERATED SO HARD, SHE ALMOST LOST CONTROL. THE SAME THING HAPPENED TO ME ONCE BUT I DIDN'T NEED TO TURN AT THE SAME TIME. THESE INCIDENTS HAPPENED IN 2003 AND 2004. I TOOK THE CAR TO THE DEALER THREE TIMES BUT THEY SAID THE CAR WAS DESIGNED TO DO THIS. I STRONGLY FEEL THIS IS A SERIOUS, DANGEROUS SAFETY CONCERN ON THE PART OF ALL PEOPLE DRIVING THIS CAR. THE "INCIDENT DATE" BELOW IS THE LAST TIME THIS HAPPENED. *JB

8 of 8 complaints, reproduced as filed.

Across model years

Worst on record: 2001
YearComplaintsRecallsFiresDeathsAssessment
20200100Routine
20181100Routine
20172100Routine
20154100Routine
20146100Routine
201313110Routine
20053210Routine
200415320Routine
200314300Routine
2002 — this page8310Routine
200117300Routine
19992000Routine
19981010Routine

Compare every Allroad year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 8, 2008. Source: NHTSA Office of Defects Investigation.