Page 2 of 4 · complaints 51–100 of 181

2002 Audi A4 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Engine and Engine Cooling › Engine › Other Fuel Types › Turbo/Supercharger
Filed Nov 12, 2007HI

A KNOWN DEFECT IN AUDI 1.8 TURBO OIL PUMP .AUDI FAILED TO RECALL THE AUTO ALTHOUGH THEY WERE AWARE OF PROBLEM SINCE 2001. RESULTED IN TOTAL ENGINE DESTRUCTION. AUDI,HONOLULU REFUSES TO REPAIR. THIS SAME COMPLAINT IS SUBJECT OF 5 CLASS ACTION CIVIL LAW SUITS ON MAINLAND. DURING AN OIL STARVATION ENGINE FAILURE, ENGINE EXPLODES, RISK TO DRIVER AND PUBLIC IS SIGNIFICANT AS NOTED BY CIVIL COURT MASSACHUSETTS DOCUMENT .AUDI IS DEFENDANT IN LAW SUIT WHICH LISTS. DECEPTION, AND FAILURE TO RECALL VEHICLE AS PRIME COMPLAINTS.... INJURY AND POTENTIAL LOSS OF LIFE WHEN ENGINE EXPLODES IS ALSO MENTIONED IN DOCUMENT.DOC. NO.06CV3513-JCL-MFDISTRICT OF MASSACHUSETTS1:06-CV-11875-JLT AKA PLAINTIFFS SECOND AMENDED CLASS ACTION. AUDI HAS NOT YET ALERTED ALL OWNERS OF THESE VEHICLES THAT A OIL PUMP DEFECT IN MODELS 1997-2004 CAN HAVE CATASTROPHIC OIL STARVATION AND EXPLOSION LEADING TO INJURY AND OR DEATH. I HAVE ASKED AUDI-HONOLULU WHY THEY DID NOT WARN OWNERS. THEY RESPOND "WE WERE NOT OBLIGATED TO DO SO" THIS ENGINE DEFECT NEARLY KILLED MY SON AND COULD INJURY OR KILL ANYONE SUBJECT TO ITS ENGINE SEIZURE/BURN UP. MICHAEL HEALY MD MPH *TR

Visibility › Windshield Wiper/Washer
Filed Jul 31, 200765,000 milesNJ

I HAVE A 2002 AUDI A4. WIPER STOPPED WORKING. CHECKED FORUMS AND THE OTHER PEOPLE HAD THE SAME ISSUES. *TR

Electrical System › Instrument Cluster/Panel
Filed Jul 10, 2007NH

2002 AUDI A4 1.8T WITH GAUGE CLUSTER PROBLEMS CUSTOMER STATES THAT THIS SAME PROBLEM HAS BEEN HAPPEN WITH OTHER AUDI CAR FOR THE LAST COUPLE OF YEARS**NAR**CC THE CONSUMER STATED SHE HAS NO WAY OF KNOWING HOW MUCH FUEL SHE HAS OR THE ENGINE TEMPERATURE. *JB

Service Brakes, HydraulicCrash
Filed May 2, 2007DC

2002 AUDI A4 CUSTOMER STATES THAT FAILED BRAKES CAUSED AN ACCIDENT**CC THE CONSUMER STATED THAT THE BRAKES COLLAPSED UPON HIM TRYING TO APPLY THEM. THE MANUFACTURER STATED THE COLLISION MUST HAVE OCCURRED FIRST, AND IN THE COURSE OF THE COLLISION, THE BRACKET IN WHICH THE BRAKE PEDAL WAS MOUNTED COLLAPSED, AS IT WAS DESIGNED TO DO. (LAWYER WROTE IN ON BEHALF OF CONSUMER). *JB

Electrical System › Ignition
Filed Mar 24, 2007NJ

FAILURE OF ENGINE IGNITION COILS ,CAUSING VEHICLE TO LOSE POWER, AND CREATES SURGING AND SHAKING OF VEHICLE, MAKING IT UNSAFE TO DRIVE. HAPPENED SUDDENLY WHILE DRIVING. DEALER DIAGNOSED AS FAILURE OF 2 OF 4 ENGINE COILS. THESE WERE PREVIOUSLY REPLACED UNDER RECALL. CONTACTED AUDI, BUT DID NOT RECEIVE SATISFACTORY ANSWER. THEY WILL NOT COVER REPAIR, AND THEY CLAIMED THAT IT WAS NOT A PART THAT REQUIRED REGULAR REPLACEMENT AND WILL NOT STATE WHAT THE LIFE OF THE COILS SHOULD BE. *AK

Power Train › Automatic Transmission
Filed Mar 20, 200745,000 milesMD

I HAVE AN AUDI A4 2002 WITH CVT. OVER THE LAST YEAR OR SO THE TRANSMISSION HAS INTERMITTENTLY FAILED TO ENGAGE WHEN MOVING FROM A FULL STOP. THIS CAN HAPPEN IN A PARKING LOT OR MY HOME DRIVEWAY. AFTER ENGAGING THE DRIVE GEAR AND DEPRESSING THE GAS PEDAL THE CAR FAILS TO MOVE FOR ANYWHERE FROM A FEW SECONDS TO A MINUTE OR SO. THIS IS ESPECIALLY DISCONCERTING ,AND I BELIEVE UNSAFE WHEN IT HAPPENS AT TRAFFIC LIGHTS. ONCE CRUISING THE CAR EXPERIENCES NO PROBLEMS. ON TWO OCCASIONS I HAVE REPORTED THIS TO THE DEALERSHIP. ON ONE OCCASION THE INTERMITTENT PROBLEM COULD NOT BE RECREATED. ON ANOTHER THEY DID RECREATE THE PROBLEM AND NOTIFIED ME THAT REPAIR COSTS WOULD BE BETWEEN $1700 AND $6000. IT IS A FIVE YEAR OLD CAR WITH 58000 MILES. TO ADD TO THE PROBLEM THE TRADE IN VALUE OF THE VEHICLE REFLECTS THE NEED TO REPLACE THE TRANSMISSION. I AM NOT THE ONLY PERSON WITH THIS EXPERIENCE. I HAVE FOUND MANY ON THE INTERNET.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 19, 200756,500 milesCA

WATER PUMP BEARINGS WERE DAMAGED, THAT CAUSED TO REBUILT THE WHOLE ENGINE

Engine and Engine Cooling › Engine
Filed Feb 13, 200754,000 milesNC

OIL SLUDGE ON 2002 AUDI A4 QUATTRO 1.8T. *NM

Visibility › Rearview Mirrors/Devices › Exterior
Filed Feb 11, 2007WI

THE SIDE VIEW MIRRORS INTERMITTENTLY, SINCE THE VEHICLE WAS NEW, ADJUST THEMSELVES OUTWARD MAKING OPERATION A DANGER. NEVER ABLE TO DUPLICATE AT DEALER, NOW OUT OF WARRANTY AND STILL A PROBLEM. WAS TOLD THEY WOULD CONTINUE TO PAY TO EVALUATE, AND NOW THEY SAY THEY WILL ONLY PAY IF THEY FIND SOMETHING. *JB

Electrical System › Ignition
Filed Feb 7, 200740,000 milesNJ

TL*- THE CONTACT STATED THAT THERE WAS A BAD IGNITION COIL IN HIS 2002 AUDI A4 CAUSING THE VEHICLE TO VIBRATE VIOLENTLY RESULTING IN HIS NOT BEING ABLE TO GO OVER 20 MPH WITHOUT LOSING CONTROL OF THE VEHICLE. THE CONTACT HAS EXPERIENCED THIS PROBLEM 4 TIMES SINCE 2003 AND HAS EITHER TOWED THE VEHICLE INTO THE DEALER OR HAS DRIVEN IT TO THE DEALER NO FASTER THEN 20 MPH. AT THE DEALER THEY HAVE REPLACED THE IGNITION COILS ON THE VEHICLE. THE CONTACT CAN PROVIDE COPY OF INVOICE REPAIR IF NEEDED. THE FAILURE MILEAGE WAS 40000 AND THE CURRENT WAS 70000 MILES.

Visibility › Rearview Mirrors/Devices › Exterior
Filed Jan 19, 20074,000 milesWA

THE DRIVER'S SIDE MIRROR HAS AUTO DIMMING FEATURE THAT HAS FAILED TO WORK CONSISTENTLY SINCE THE VEHICLE WAS PURCHASED NEW. THI SAME MIRROR ALSO ADJUSTS ITSELF WITHOUT THE OPERATOR TOUCHING THE ADJUSMENT SWITCH. THE DEALERS COULD NEVER DUPLICATE THESE PROBLEMS AND THE VEHICLE IS NOW OUT OF WARRANTY.

Engine and Engine CoolingCrash
Filed Jan 3, 200745,000 milesIL

I HAVE AN 2002 AUDI A4. IN DECEMBER 2006 THE CAR SUDDENLY STALLED WHILE TRAVELING ON AN EXTREMELY BUSY INTERSTATE. THIS OCCURRED WITH NO WARNING AT ALL. AFTER HAVING THE CAR TOWED ($200 PLUS) WE FOUND THAT THE TIMING BELT HAD FAILED WHICH IN TURN COMPLETELY DESTROYED THE ENGINE. THE CAR ONLY HAS 45,000 MILES ON IT AND WE FOLLOWED ALL RECOMMENDED SERVICE. THIS BELT SHOULD NOT HAVE FAILED AND BY DOING SO PUT MY FAMILY AND EVERYONE ELSE ON THAT HIGHWAY IN A HORRENDOUSLY DANGEROUS SITUATION. *JB

Engine and Engine Cooling › Engine › Other Fuel Types › Turbo/Supercharger
Filed Nov 27, 200679,000 milesMD

MY AUDI A4 1.8 TURBO ENGINE MAY HAVE SLUDGING PROBLEM - 80K MILES. CAR ENGINE OIL LIGHT ILLUMINATING AFTER DRIVING LONG DISTANCES - ABOUT 1.5 HOURS ON THE ROAD GOING APPROX 60-70 MPH. BUT OIL LEVELS ARE ACTUALLY FINE. OIL LIGHT DOES NOT ILLUMINATE WHEN DRIVING IN LOCAL COMMUTING AREA. AUDI WILL ONLY COVER THE FIX IF CONSUMERS HAVE RECEIPTS FOR OIL CHANGES PERFORMED WITHIN THE 10K RECOMMENDED MILEAGE. I HAVE TO PAY $2750 ESTIMATED TO FIX THE PROBLEM - SOME ENGINE SLUDGING AND OIL PRESSURE LOW. AUDI WILL NOT COVER. NOTE THAT OWNER'S MANUAL RECOMMENDS OIL CHANGES EVERY 10K AND DOES NOT INDICATE THAT THESE 10K OIL CHANGES MUST BE DONE AT THOSE INTERVALS. MANY OF THESE ENGINES MANUFACTURED BY VW ARE FAILING. IF THE OIL ABSOLUTELY MUST BE CHANGED WITHIN 10K OR 12K MILES OR ENGINE SLUDGING/FAILURE WILL OCCUR - PROPER NOTICE SHOULD BE GIVEN IN OWNER'S MANUAL TO INDICATE THAT THEY OIL CHANGES ABSOLUTELY MUST BE PERFORMED AT 10K MILES OR ENGINE FAILURE WILL OCCUR AND A HIGH RED ALERT MESSAGE SHOULD BE DISPLAYED IN THE DASH WHEN SYSTEM'S CHECK IS PERFORMED BY DRIVER. THIS IS A DEFECTIVE ENGINE WHICH POSES A SAFETY HAZARD ON THE ROAD AND SHOULD BE RECALLED !!! I ACTUALLY TOOK MY VEHICLE INTO THE DEALERSHIP AT 16,674 MILES BECAUSE CHECK ENGINE LIGHT WAS ILLUMINATING ON THE DASH, DEALERSHIP INDICATED IGNITION COILS WERE BAD AND REPLACED. *JB

Equipment
Filed Oct 6, 200663,000 milesNJ

DT*: THE CONTACT STATED WHILE CHANGING A TIRE ON LEVEL GROUND, THE JACK BENT. THE DEALERSHIP WAS NOTIFIED.

Electrical System › IgnitionFire
Filed Oct 6, 200621,000 milesCO

AFTER DRIVING ABOUT A BLOCK AFTER COLD START, THE ENGINE BEGAN TO HESITATE. PROBLEM GOT WORSE. AFTER DRIVING A TOTAL OF ABOUT 3 BLOCKS, THE ENGINE DIED. THERE WERE WISPS OF SMOKE COMING OUT OF GRILL. UPON OPENING THE HOOD, DISCOVERED A SMALL FIRE ON TOP OF THE ENGINE. DEALER REPORTS THAT THE FIRE STARTED BECAUSE OF A COIL FAILURE. DAMAGE WAS LIMITED TO PLASTIC MANIFOLD COVER, BECAUSE FIRE WAS PUT OUT EARLY. *JB

Tires
Filed Sep 29, 200681,000 milesNJ

DT*: THE CONTACT STATED WHILE TRAVELING 60 MPH ON A DRY AND FLAT INTERSTATE, THE REAR PASSENGER SIDE TIRE BLEW OUT, CAUSING THE VEHICLE TO SWERVE TO THE LEFT AND ALMOST COLLIDED WITH A MEDIAN. UPON INSPECTION, IT WAS NOTICED THAT THE WHOLE SIDEWALL HAD SEPARATED FROM THE TREAD, AND THE FRONT DRIVER SIDE TIRE HAD SMALL SPOTS WHERE THE TREAD JOINED THE SIDEWALL. A DONUT TIRE REPLACED THE DEFECTIVE TIRE. ON 09/18/06, THE TIRE MANUFACTURER WAS CONTACTED, AND SUGGESTED THAT THE VEHICLE BE TAKEN TO A TIRE DEALERSHIP. THE VEHICLE WAS TAKEN TO THE DEALER, WHO AGREED THAT THE TIRE WAS DEFECTIVE BUT OFFERED NO RESOLUTION. THE MANUFACTURER SUGGESTED THAT THE DEFECTIVE TIRES BE SENT IN FOR INSPECTION AND THAT 4 NEW TIRES SHOULD BE PURCHASED. THE TIRES WERE REGULARLY CHECKED FOR CORRECT PRESSURE, AND ROTATED ON TIME. THE CONTACT DID NOT NOTICE ANY VIBRATIONS WHILE DRIVING. THERE WAS NO ABNORMAL BULGING IN THE TIRES. PRIOR TO THE INCIDENT, THE CONTACT NOTICED THAT THE SIDEWALLS ON THE FRONT DRIVER AND REAR PASSENGER SIDE TIRES WERE CRACKED.

Engine and Engine Cooling › Engine
Filed Aug 1, 200671,700 milesTX

IN DECEMBER OF 2005 MY RED OIL LIGHT CAME ON, I WAS ADVISED THAT MY CAR NEEDED AN OIL CHANGE AND TO BRING IT INTO THE DEALERSHIP. INSTEAD OF AUDI REPAIRING OR REPLACING THE ENGINE AT THIS TIME, THEY SIMPLY CHANGED THE OIL. IN JUNE OF 2006 MY RED OIL LIGHT CAME ON. THE NEXT DAY THE ENGINE IN MY CAR BEGAN MAKING HORRIBLE NOISES AND DRIVING VERY, VERY POORLY. . MY SERVICE ADVISOR CALLED ME AND ASKED ME HOW OFTEN DID I CHANGE AND THE OIL AND WHO CHANGED THE OIL IN MY CAR. I ADVISED THEM THAT THEY ARE THE ONLY ONES WHO HAVE EVERY WORKED ON THE CAR. HE CALLED ME BACK AND ADVISED ME THAT AUDI WAS REPLACING THE ENGINE IN MY CAR. I AGAIN WAS NEVER TOLD ABOUT THE SLUDGE PROBLEMS. I WAS MADE TO FEEL THAT I WAS "LUCKY" BECAUSE THEY WERE DOING ME A FAVOR BY REPLACING THE ENGINE. AT THE TIME THAT THE ENGINE WAS REPLACED I WAS ALSO TOLD THAT I NEEDED TO PAY TO HAVE THE TIMING BELT, TEN ROLLERS RELAY AND THE WATER PUMP REPLACED. A COST TO ME OF OVER $500.00. I WAS TOLD THAT THEY WERE DOING ME A FAVOR BECAUSE THEY WERE NOT CHARGING ME FOR THE LABOR, JUST THE PARTS. IN JULY 2006, I NOTICED THAT ALMOST ALL OF THE COOLANT HAD LEAKED OUT OF THE NEW ENGINE AND WAS ON THE FLOOR OF MY GARAGE. I TOOK THE CAR IN FOR SERVICE AND WAS TOLD THAT THERE WAS NO LEAK AND THAT SOMETIMES WHEN AN ENGINE IS REPLACED THERE MIGHT BE AN AIR BUBBLE AND THAT MIGHT CAUSE THE COOLANT LEVEL TO DROP. I AGAIN ADVISED THE SERVICE ADVISOR THAT THE COOLANT WAS ON THE FLOOR OF MY GARAGE AND THAT WITHOUT A LEAK SOMEWHERE IT COU

Air Bags › FrontalCrash1 injured
Filed May 2, 200656,000 milesNY

DT*: THE CONTACT STATED WHILE DRIVING ON THE HIGHWAY AT 20-25 MPH, THE RIGHT AND LEFT FRONT TIRES BLEW OUT FOR NO REASON CAUSING THE DRIVER TO HIT A GUARD RAIL. THE TIRES ARE THE ORIGINAL TIRES SOLD ON THE VEHICLE. NEITHER AIR BAG DEPLOYED. PRIOR TO THE ACCIDENT, THE TIRES WERE LOSING AIR AND THERE WAS A SQUEAKING NOISE COMING FROM THE TIRES. THE DEALERSHIP WAS ALERTED AND PUT AIR IN THE TIRES. THE TIRE INFORMATION WAS UNAVAILABLE. THERE WAS ONE PERSON INJURED AND THERE WAS A POLICE REPORT WAS TAKEN. UPDATED 05/16/2006. *AK *NM

Seats
Filed Apr 6, 2006NY

THE FRONT SEAT (DRIVER SIDE) BACK PANEL PLASTIC CLIPS BROKE AND THE WHOLE BACK PANEL LOOSE OFF. THE DEALERSHIP REPLACE ANOTHER PLASTIC CLIPS ONCE BUT IT BROKE AGAIN.

Engine and Engine Cooling › Engine
Filed Mar 13, 200669,900 milesPA

MY 2002 AUDI A4 JUST HIT 69,900 MILES & THE 3RD TURBO ON MY CAR HAS JUST GONE BAD & HAS NOW DEVELOPED A TICKING NOISE IN THE VALVE-TRAIN. FIORE AUDI IN ALTOONA, PA LOOKED AT THE CAR & SAID THEY NEVER HEARD A NOISE IN THE TOP OF THE MOTOR & THAT THE "DENTIST DRILL" TURBO NOISE WAS CAUSED BY AN EXHAUST LEAK. I VERBALIZED MY CONCERNS OVER OIL SLUDGE ISSUES WITH THIS CAR & THEY PULLED THE VALVE-COVER & OIL PAN & FOUND OIL SLUDGE BUILD-UP IN THE OIL LINES FEEDING THE TURBO & IN SOME OF THE OIL GALLEYS IN THE ENGINE. AUDI OF AMERICA AGREED TO REPLACE THE TURBO AND THE OIL FEED LINES UNDER AUDI'S EXTENDED OIL SLUDGE WARRANTY. AFTER THE ENGINE WAS PUT BACK TOGETHER, FIORE FINALLY HEARD THE "TICKING" NOISE IN THE TOP OF THE MOTOR. AFTER PULLING THE HEAD THEY DETERMINED THAT THE ENGINE BLOCK AND THE CYLINDER HEAD WERE WARPED. FIORE TECHNICIANS INFORMED ME THAT THESE DAMAGES WERE CAUSED BY THE ENGINE BEING EXCESSIVELY OVERHEATED. THE CAR HAD NEVER INDICATED THAT IT HAD OVERHEATED, YET FOR THIS "EXCUSE/REASON", THEY REFUSED TO COVER ANY REPAIRS REGARDLESS OF THE FACT THAT I HAD PRODUCED RECEIPTS DOCUMENTING THAT THE OIL WAS CHANGED RELIGIOUSLY AROUND 3,000 MILE INTERVALS (WELL BELOW AUDI'S INITIAL RECOMMENDATION THAT THE OIL BE CHANGED EVERY 10,000 MILES, AS REFERENCED IN THE MANUAL, OR THEIR SUBSEQUENT RECOMMENDATION OF CHANGING IT EVERY 5,000 MILES) WITH AN AUDI RECOMMENDED FULL SYNTHETIC OIL AS PER THE SLUDGE WARRANTY POLICY. THE OIL LINES THAT FEED THE TURBO CHARGER WERE NEVER CHECKE

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 9, 200673,000 milesFL

AUDI OF AMERICA DENIED A WARRANTY ON THEIR RECALL FOR OIL SLUDGE PROBLEM (AUDI LETER IN FILE), TO ALL 1.8 T ENGINES, ARGUING NO SERVICE WAS PROVIDE ON THE 13000 MILES WARRANTY PERIOD. AT THAT TIME THE VEHICLE WAS AN AUDI'S PROPERTY & CAR WAS IN THE AUDI'S DEALER FOR SERVICE ON THE 13,023 MILES. MAYBE NEGLIGENCE FOR SERVICING OR NOR RECORDED BUT PREVIOUSLY DRIVER WAS AN AUDI EXECUTIVE GETTING PAID FOR TEST & MILES. TITLE INDICATES AUDI'S FIRST OWNER SELLING WITH 26,103 MILES WHEN WE PURCHASED THE CAR. RECORDS IN OUR FILE AND CAR JUST BEEN FIXED ON OUR COST. THANKS FOR YOUR REPLAY. PEDRO. *NM

Tires › Tread/Belt
Filed Jan 14, 200630,000 milesPA

3 OF 4 BRIDGESTONE POTENZA RE-950 TIRES, SIZE 235/45/R17 93H TIRES HAVE EXPERIENCED DELAMINATION OF THE TREAD ON THE INSIDE WEAR EDGE; ALIGNMENT ON MY AUDI A4 HAS BEEN VERIFIED TO MEET MANUFACTURER SPEC, YET THE INSIDE EDGES OF THE TIRES HAVE BROKEN OPEN TO EXPOSE LAYERS OF TIRE AND THE INTEGRITY OF THE TIRE HAS BEEN BREACHED. IN ONE CASE, A 8 INCH BY 1/2 INCH BY 1/2 INCH SECTION COMPLETELY GAVE WAY AND FLEW OFF THE TIRE. THESE TIRES WERE DISCONTINUED BY BRIDGESTONE AND I NOW KNOW WHY. I REPLACED ALL 4 TIRES WITH BRIDGESTONE G09'S AND I HAVE NOT HAD THIS PROBLEM REOCCUR. NOTE, SYSTEM WILL NOT ACCEPT AUDI A4 AS VEHICLE TYPE, SO I USED TOYOTA; I DO HAVE A 3.0L A4 QUATTRO. *JB

Power Train › Automatic Transmission
Filed Nov 8, 2005FL

THIS VEHICLE IS AN AUDI A4, 3.0 AUTOMATIC, 2ND OWNER, COMING OFF A 3 YR. LEASE IN WHICH ALL OF THE WARRANTY WORK WAS PERFORMED BY THE DEALER. THE VEHICLE HAS 62,000 MILES. THERE HAS BEEN A COMPLETE MECHANICAL FAILURE OF THE TRANSMISSION. THE DEALER SAYS IT MUST BE REPLACED AT A COST OF $9,213.72. DURING THE WARRANTY PERIOD. RECORDS SHOW THAT THERE WERE (3) OCCASIONS IN WHICH THE OWNER COMPLAINED ABOUT TRANSMISSIONS PROBLEMS. ON THE FIRST OCCASION, THE DEALER RE-PROGRAMMED THE SHIFT-CONTROL SOFTWARE. ON THE 2ND OCCASION THE DEALER REMOVED AND CLEANED THE CONNECTION TERMINALS OF THE TRANSMISSION CONTROL MODULE (TCM). ON THE THIRD OCCASION, THE DEALER REPLACED THE (TCM). THEN THE VEHICLE WENT OFF-LEASE AND THE DEALERSHIP SOLD IT AT AUCTION TO A USED CAR DEALER. SINCE THEN THE CAR WAS SOLD TO AN UNSUSPECTING CUSTOMER AND NO HISTORY WAS EVER PRODUCED WHICH DESCRIBED THE PREVIOUS TRANSMISSION PROBLEMS. THE TRANSMISSION HAD SOME INTERNAL DEFECT OR PROBLEM WHICH WAS NEVER PROPERLY DIAGNOSED BY THE DEALERSHIP MECHANICS, AND THEREFORE IT WAS JUST A MATTER OF TIME BEFORE COMPLETE FAILURE WOULD OCCUR. OF COURSE, THE DEALERSHIP AND AUDI USA IN MICHIGAN WOULD HAVE YOU BELIEVE THAT NOTHING WAS EVER WRONG WITH THE TRANSMISSION, ONLY THE (TCM). IF THAT IS THE CASE, THEN WHY WOULD COMPLETE TRANSMISSION FAILURE OCCUR SOON AFTER THE VEHICLE IS OFF LEASE WARRANTY, ESPECIALLY ON A SEALED UNIT, WHICH THESE UNITS ARE. *NM

Tires
Filed Jul 15, 2005CA

DT: THE CONSUMERS VEHICLE HAD TWO TIRE FAILURES WITHIN THE LAST ELEVEN MONTHS FOR NO APPARENT REASON. THE MANUFACTURER STATED THAT THEY DID NOT KNOW WHY HE WAS HAVING TIRE FAILURE. MICHELIN, PRIMACY, SIZE IS 235/4517. ON JUNE 24,2004, THE CONSUMER NOTICED A LOSS OF TIRE PRESSURE WHICH WAS ABOUT 1LB OR 2 EVERY MONTH. THE PROBLEM WAS UNABLE TO BE FIGURED OUT. WHILE REPLACING THE VALVE STEM, ALONG WITH PLACING THE TIRE BACK ON THE RIM WHILE TRYING TO RE-INFLATE THE TIRE, THE INSIDE WALL OF THE TIRE BLISTERED. THE VEHICLE WAS UNSAFE TO DRIVE. THE TIRE WAS SENT TO MICHELIN FOR EVALUATION. THERE WAS A TINY LEAK IN THE TIRE, BUT THAT WASN'T ENOUGH TO CAUSE THE BLISTER, REEVALUATION COULD NOT DETERMINE WHY THE TIRE BLISTERED. THE REPLACEMENT TIRE FAILED ON 5-25-2005 WHILE IN A PARKING LOT AND THE TIRE WALL BEGAN TO SEPARATE FROM THE TIRE. AMERICA TIRE COMPANY ANALYZED THE TIRE, AND NO CAUSE FOR THE TIRE FAILURE WAS DETERMINED. ALSO, THIS TIRE WAS SENT FOR EVALUATION AND THE CONSUMER HAS NOT HEARD ANYTHING YET. HE TRIED TO FIND OUT FROM TIRE MANUFACTURER AND AUDI ABOUT THE RECALLS, AND THEY WOULD NOT PROVIDE ANY INFORMATION. *AK *SC *JB

Engine and Engine Cooling › Engine
Filed Jun 16, 200547,800 milesFL

MY 2002 AUDI A4 1.8T WAS MALFUNCTIONING THE DAY I TOOK DELIVERY AND HAS HAD A SURPRISINGLY HIGH NUMBER OF DEFECTS SINCE THEN. TODAY, THE CAR IS INOPERABLE AND AUDI IS REFUSING TO ASSIST ME. ON 5/15/05 MY ENGINE SUDDENLY BEGAN VIBRATING HARSHLY AND LOSING POWER WHILE DRIVING ON THE INTERSTATE. THE CHECK ENGINE LIGHT CAME ON, AND MY DASH DISPLAY WAS FLASHING A RED WARNING. AFTER TOWING MY CAR TO MY DEALER, REEVES IMPORT MOTORCARS OF TAMPA, FL, I WAS INFORMED THAT THE PROBLEM I ENCOUNTERED IS A KNOWN DEFECT IN AUDI / VW 1.8 TURBO ENGINES. APPARENTLY A DEFECT IN THE 1.8T REGARDING SLUDGE THAT CLOGS THE OIL SYSTEM AND CAUSES A LOSS OF OIL PRESSURE. TO RECTIFY THIS PROBLEM, THE ENGINE MUST BE FLUSHED AND THE OIL PUMP, OIL PICKUP, ALL OIL LINES AND TURBO TUBES MUST BE REPLACED. I HAD NEVER BEEN MADE AWARE OF THIS FIX, WHICH COSTS ROUGHLY $2,000. AUDI DENIED WARRANTY ON MY CLAIM, MY ENTIRE ENGINE NEEDS TO BE REPLACED AND I AM NOW FACED WITH A SERVICE BILL OF $10,500!!!! MY DEALER INFORMED ME THAT AUDI HAD DECLARED MY SERVICE HISTORY AND THEREFORE DENIED ME WARRANTY. (THEY STATED THAT WHILE ALL SERVICE INTERVALS HAD BEEN OBSERVED, SOMETIMES I WAS SLIGHTLY OVER). ADDITIONALLY, MY RENTAL CAR SINCE MAY 16TH (USUALLY PROVIDED BY THE DEALER FOR WARRANTY WORK) IS NOW MY OWN RESPONSIBILITY. IN SUMMARY: 1. THIS IS A KNOWN DEFECT, FULLY DOCUMENTED BY THE MANUFACTURER. 2. THE FACTORY IS NOW REFUSING TO ACCEPT RESPONSIBILITY FOR AN EXPENSIVE YET TOTALLY AVOIDABLE ENGINE FAILURE. 3. THIS FAILURE

Engine and Engine Cooling
Filed Jan 13, 200539,000 milesMD

WHILE TRAVELING AT 50 MPH THE VEHICLE SUDDENLY SHUT OFF. THERE WAS NO POWER AND THE STEERING WHEEL LOCKED. THE CONSUMER LET THE VEHICLE COAST. THE CONSUMER WAITED A FEW MINUTES AND THE VEHICLE STARTED. THE VEHICLE HAS EXPERIENCED THIS PROBLEM ON SEVERAL OCCASIONS. *NM

Visibility › Windshield Wiper/Washer
Filed Jan 6, 2005885 milesNJ

NUMBEROUS OF FAILURES; WINDSHIELD WASHER SYSTEM, DRIVER'S SEAT MOTOR BURNED OUT 3 TIMES, ALL REPLACED. *BF THE FIRST DAY THE CONSUMER WENT TO PICK UP THE VEHICLE FROM THE LOT, THE BATTERY WAS DEAD, HOWEVER 2 MONTHS LATER THE BATTERY WAS DEAD AGAIN, AND 2 MONTHS AFTER THAT THE BATTERY DIED AGAIN. THE CONSUMER WAS TOLD A SMALLER BATTERY WAS INADVERTENTLY INSTALLED IN THE VEHICLE. THE HEAD LIGHT ASSEMBLY, RADIO AND SPEAKERS WERE REPLACED. *JB

Power Train › Clutch Assembly
Filed Nov 2, 200432,317 milesCT

I HAVE A 2002 A4 1.8T. IN JANUARY OF 2004, I HAD THE CLUTCH REPLACED WITH 22678 MILES ON IT. ON MONDAY, OCTOBER, 25TH, I BROUGHT THE CAR IN FOR ANOTHER PROBLEM AND MENTIONED THAT THE CLUTCH WAS HESITATING. AFTER EVALUATION, I WAS TOLD THAT THE CLUTCH WAS GOING AGAIN AND THAT MY WARRANTY WOULD NOT COVER IT. THE CAR NOW OLNY HAS 32,317 MILES ON IT. THE MECHANIC SAID IT WAS DUE TO "WEAR" BY DRIVING. SINCE MARCH OF 2002, WHEN I PICKED UP MY NEW CAR, I HAVE HAD THE CAR IN THE SHOP FOR VARIOUS PROBLEMS (MOST OF WHICH INCLUDED ELECTRICAL MALFUNCTIONS, SHORTS, AND OTHER MALFUNCTIONS). *AK

Engine and Engine Cooling › Engine
Filed Sep 23, 200431,800 milesVA

WHILE DRIVING OUT OF TOWN THE VEHICLE BEGAN TO RATTLE AND THE VEHICLE WOULD NOT GO FASTER THAN 35 MPH. THE VEHICLE CONTINUED TO RATTLE AND THE OWNER HAD THE VEHICLE TOWED TO THE DEALER WHERE THEY EVENTUALLY REPLACED THE ENTIRE ENGINE DUE TO METAL IN THE OIL PAN WHICH CAUSED PROBLEMS THROUGHOUT THE ENTIRE SYSTEM. PROVIDE FURTHER DETAILS. *JB ORIGINALLY THE OIL LIGHT CAME ON. THE CONSUMER STOPPED AND CHECKED THE OIL LEVEL AND IT WAS FINE. DRIVING A LITTLE FURTHER THE LIGHT CAME ON AGAIN . *TC

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Apr 1, 2004NJ

CONSUMER HEARD A LOUD NOISE COMING FROM THE DRIVEWAY. CONSUMER WENT OUTSIDE AND SAW VEHICLE ROLLING OUT FROM THE DRIVEWAY, AND IT CRASHED INTO A PARKED VEHICLE. THE POLICE WERE CALLED, AND VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC ADJUSTED THE BRAKES. *AK

Vehicle Speed ControlCrash
Filed Feb 17, 2004NY

WHILE TRAVELING 15-20 MPH VEHICLE SUDDENLY ACCELERATED. CONSUMER LOST CONTROL OF VEHICLE, AND HIT A SMALL TREE TO BRING VEHICLE TO A STOP. VEHICLE WAS LOOKED AT BY DEALER/MECHANIC, BUT THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM, AND DETERMINED THERE WAS NOTHING WRONG WITH IT. CONSUMER WAS AFRAID THAT THIS VEHICLE MIGHT DO THE SAME THING AGAIN, AND DID NOT WANT TO DRIVE THIS VEHICLE. *AK

Power Train › Automatic Transmission
Filed Feb 9, 20048,000 milesMD

THE PROBLEM IS WITH THE CVT AUTOMATIC TRANSMISSION. I GUESS YOU WOULD CALL IT HESITATION WHEN YOU ACCELERATE. WHEN WE BOUGHT THE CAR WE LIVED IN A SMALL TOWN THAT WAS VERY FLAT WITH NO HILLS. THE CAR WAS DRIVEN ON MOSTLY BACK ROADS AT APPROXIMATELY 25 TO 30 MPH. AFTER A FEW MONTHS WE MOVED AND THE CAR WAS DRIVEN FASTER, NOW THE PROBLEM WAS BECOMING VERY NOTICEABLE. AS YOU ACCELERATE THE CAR HESITATES AND YOU HAVE TO PUSH HARDER ON THE ACCELERATOR THEN THE CAR JERKS FORWARD. THE CAR WAS TAKEN TO THE DEALER SEVERAL TIMES FOR DIFFERENT ADJUSTMENTS AND STILL THE PROBLEM WAS THERE. NEXT I MET WITH AN AUDI TECH REP, WHO DROVE THE CAR AND SAID THAT WAS THE NATURE OF THE BEAST. AFTER MORE COMPLAINING THEY REPLACED THE TRANSMISSION MODULE, THIS STILL DID NOT FIX. NOW I HAVE MOVED TO AN AREA THAT IS HILLY, AND WHEN YOU STOP AT A RED LIGHT ON A HILL THE CAR DRIFTS BACK WHEN YOU TAKE YOUR FOOT OFF THE BRAKE. THE CAR HAS GONE TO A NEW DEALER FOR ANOTHER MODULE AND MORE ADJUSTMENTS AND IS STILL NOT FIXED. THIS IS A SERIOUS PROBLEM THAT OTHER AUDI A4 OWNERS THAT I HAVE SPOKEN TO HAVE. AUDI SHOULD HAVE TO FIX THIS PROBLEM BE FOR SOMEONE GETS HURT. I THOUGHT I WAS GETTING A SAFE, WELL BUILT, LONG LASTING CAR, I GUESS I WAS WRONG. WITH ALL OF THE OTHER PROBLEM I HAVE HAD WITH THIS CAR, I WOULD NEVER BUY ANOTHER AUDI. I ONLY HOPE THAT THE OTHER AUDI A4 OWNERS WILL TAKE THE TIME TO PASS ON THEIR PROBLEMS WITH THIS DANGEROUS TRANSMISSION.

Electrical SystemFire
Filed Feb 1, 200420 milesCT

AUDI 2002 WITH 12,000 MILES STILL UNDER WARRANTY SPONTANEOUSLY IGNITED. *JB

Visibility › Windshield Wiper/Washer
Filed Dec 7, 2003300 milesWV

STEREO-FAILURE AND REPLACEMENT ON AT LEAST (4) OCCASIONS WINSHIELD FLUID DISPENSER/WIPER MALFUNCTION SERVICE ENGINE LIGHT MALFUNCTION-AT LEAST (5) OCCASIONS SOLENOID VALVE BAD CLUTCH SWITCH BAD BLOWER IN AIR CONDITIONING/HEATER UNIT BAD PIRELI TIRES-BROKEN BELTS IN ALL FOUR (AT 25,000 MILES)- THESE ARE THE TIRES PLACED ON THE VEHICLE BY AUDI COILS BAD GAS GAUGE MIS READ

Air Bags › FrontalCrash
Filed Nov 25, 200328,500 milesMN

I HIT A DEER IN MY 2002 AUDI A4, BUT THE AIRBAGS DID NOT DEPLOY. THERE WAS ABOUT $10,000 DAMAGE TO THE VEHICLE. MY CONCERN WAS THAT THE AIRBAGS PROBABLY SHOULD HAVE DEPLOYED. IS THIS NORMAL? *LA

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Sep 24, 200311,000 milesWI

WHILE DRIVING AT 60 MPH ON THE HIGHWAY TIMING BELT BROKE. THIS CAUSED THE PISTONS TO WARP AND BREAK. THIS INCIDENT HAS HAPPENED FOUR TIMES SINCE CONSUMER OWNED THE VEHICLE. MANUFACTURER AND DEALER WERE INFORMED OF THE PROBLEM.*AK

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Sep 2, 200314,000 milesMA

THE IGNITION COIL MADE THE VEHICLE RIDE ROUGH. WHILE DRIVING, THE VEHICLE LOST POWER AND CUT OFF. THE DEALER STATED THEY WOULD ONLY REPLACE 1 OUT OF 6 COILS. *TS THE SERVICE TECHNICIAN HAD DRIVEN THE VEHICLE FIVE MILES AND THE A SECOND COIL FAILED. AUDI REPLACED ALL SIX COILS THEN THE REMAINING FIVE WERE "J" COILS. THE ENGINE WARNING LIGHT HAD COME ON. THE VEHICLE HAD BEEN SERVICED REPEATEDLY BY FATHER'S & SONS, BUT THEY HAD NOT COMPLETED THE REPAIR. ALL OF THE OXYGEN SENSORS AND THE CATALYTIC CONVERTER HAD BEEN REPLACED. (SOME TWICE) THE OTHER EMISSION PARTS WERE REPLACED. THE SERVICE DEALER DID NOT GIVE THE CONSUMER THE PAPER WORK BECAUSE AUDI DID NOT PAY THE FULL COST FOR REPAIRS. THE VEHICLE WAS STILL UNDER WARRANTY. *SCC *JB

Engine and Engine Cooling › Engine
Filed Jun 17, 200322,000 milesNY

WHILE ATTEMPTING TO TURN CORNERS VEHICLE STARTED TO STALL. DEALER NOTIFIED. *AK

Seats › Front Assembly › Power Adjust
Filed Jun 9, 2003VA

THE DRIVER'S SEAT POSITION IS CONTROLLED BY MOTORS, CONTROLLED BY 3 CONTROLS ON THE SIDE OF THE SEAT. THE MOTORS MOVE AT RANDOM, BOTH WHILE THE CAR IS IN MOTION AND WHILE IT'S PARKED (NO KEY, NO PERSON IN VEHICLE). THE FIRST OCCURRENCES INVOLVED THE SEAT BACK MOVING BACK AND FORTH. THIS WAS AN INCONVENIENCE. THE DEALER WAS UNABLE TO DUPLICATE THE INTERMITTENT PROBLEM AND CHOSE NOT TO DO ANYTHING TO RESOLVE IT. THE PROBLEM HAS INCREASED IN SEVERITY AND NOW THE SEAT ITSELF MOVES BACK WHILE THE VEHICLE IS IN MOTION. I AM 5' TALL - IT DOESN'T TAKE MUCH MOVEMENT FOR MY FEET TO COME OFF THE PEDALS. I AM CONCERNED THAT THIS WILL HAPPEN WHILE I AM DRIVING AND WILL CAUSE AN ACCIDENT, AND BELIEVE THIS IS A MAJOR SAFETY ISSUE. I AM ALSO CONCERNED THAT THE DEALER WILL NOT RESOLVE THE PROBLEM IF THEY CANNOT DUPLICATE IT, LEAVING ME AT RISK. THE PROBLEM IS INTERMITTENT AND PERSISTENT - THERE IS NO SINGLE DATE ON WHICH IT OCCURS/OCCURRED. THE LUMBAR SUPPORT ALSO APPEARS TO BE MOVING, WHICH MEANS ALL THREE MOTORS/CONTROLS ARE MOVING ON THEIR OWN. *JB

Electrical System › Ignition
Filed Apr 8, 2003NY

EMAIL FM ANNE SIGNORILE (NY) RE DEFECTIVE #4 COIL WHICH CAUSED THE VEHICLE TO STALL. THE CONSUMER REQUESTED THAT ALL THE COILS BE REPLACED BUT THE DEALER REFUSED. *TS *NLM

Electrical System
Filed Apr 1, 2003CT

FAULTY IGNITION COILS CAUSED VEHICLE TO SHUT DOWN/STALL. *AK *JB

Vehicle Speed ControlCrash
Filed Mar 28, 2003VA

MULTIPLE CASES OF UNCONTROLLED ACCELERATION IN 2002 AUDI A4. 2 CASES LAST YEAR I HAD TO PUT THE CAR IN NEUTRAL AND TURN OFF THE IGNITION. ALL THE OTHERS HAVE BEEN MOMENTARY LASTING LESS THAN A SECOND. ALL CASES WERE AFTER I ACCELERATED, THE PEDAL WOULD NOT COME BACK. THE CAR HAS BEEN IN NUMEROUS TIMES FOR THIS PROBLEM TO THE DEALER WHO CAN NEVER FIND ANYTHING WRONG. THEY HAVE DOCUMENTED THE PROBLEM THOUGH. MY LAST TIME IN I DISCUSSED THE POSSIBILITY OF USING THE LEMON LAW. I FINALLY HAD AN ACCIDENT LAST FRIDAY EVENING PULLING OFF FROM A LIGHT WHEN THE PEOPLE IN FRONT OF ME SUDDENLY BRAKED AND MY CAR KEPT GOING. *JB

Electrical System
Filed Mar 28, 2003MA

THE IGNITION COIL FAILED ON THE VEHICLE. *JB

Electrical System
Filed Mar 28, 2003IL

THE IGNITION COIL WENT BAD ON THE VEHICLE. *JB

Electrical System
Filed Mar 28, 200321,000 milesVA

IGNITION COIL FAILURE ON MY 2002 AUDI A4 (21K MILES). PER MY DEALER SERVICE ADVISOR, CAR MUST BE TOWED TO A DEALER. LOST SEVERAL HOURS AT WORK AND WAS GIVEN SUBSTANDARD RENTAL CAR, REPAIR WAS NOT COMPLETED ON THE DAY ESTIMATED. PER AUDI OF AMERICA POLICY, ONLY ONE COIL IS REPLACED, WE WILL WAIT FOR ANOTHER COIL TO PROVE FAULTY (WHICH ALMOST EVERYONE ASSUMES WILL HAPPEN, EVEN DEALER), I WILL HAVE TO WAIT AT ROAD SIDE AGAIN, AT WHICH POINT AUDI WILL REPLACE ALL REMAINING COILS. (HOPEFULLY--AUDI'S WEB SITE ALREADY HAS SAID ALL WOULD BE REPLACED WHEN ONE FAILS, BEGINNING IN MARCH, BUT APPARENTLY THIS IS NOT THE POLICY AT MY DEALER.) THIS HAS BEEN HAPPENING TO THOUSANDS OF AUDI CUSTOMERS. *JB

Electrical System › Wiring
Filed Mar 16, 20031,200 milesTX

HOMELINK SYSTEM STOPS WORKING. DEALER REPROGRAMS THE SYSTEM (WHICH I HAD ALREADY DONE 5X), AND IT STILL DOESN'T WORK. THE VISOR WITH CONTROL BUTTONS IS ORDERED & REPLACED. THE HOMELINK STARTS WORKING AGAIN. 7/2002--HOMELINK STARTS ACTING UP AGAIN--IT IS WORKING INTERMITTENTLY. 8/2002--HOMELINK TRANSCEIVER IS REPLACED AND IT STARTS WORKING AGAIN. LATER THAT MONTH, IT BEGINS WORKING INTERMITTENTLY AGAIN. 9/2002--DEALER FINALLY INVESTIGATES FURTHER, AND FINDS CORROSION IN THE WIRING HARNESS/CONNECTORS. THAT SOUNDS VERY STRANGE TO ME. WHAT WAS THE CAR EXPOSED TO DURING PRODUCTION TO CAUSE THAT? WHAT ELSE IS GOING TO FAIL/GIVE US PROBLEMS AS A RESULT? *NLM

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Mar 16, 200310,332 milesTX

DRIVER'S DOOR TWEETER CUTS OUT. 8/30/02--SPEAKER IS REPLACED. PROBLEM STILL NOT FIXED. 9/20/02--RADIO IS REPLACED. THE PROBLEM STILL EXISTS. I'VE GIVEN UP ON THE ABILITY OF THIS DEALER'S SERVICE DEPARTMENT TO FIX ANYTHING RIGHT THE FIRST TIME.... *NLM

Equipment › Appliance › Air Conditioner
Filed Mar 16, 20035,455 milesTX

A/C CONDENSER SPUNG A LEAK AND ALL FREON ESCAPED WHILE MY WIFE WAS DRIVING THE CAR. DEALER REPLACED THE CONDENSER. *NLM

Latches/Locks/Linkages
Filed Mar 16, 200326,286 milesTX

PASSENGER SIDE REAR SEAT LATCH IS BROKEN. "UNLOCKED" INDICATOR DOES NOT POP UP, AND THE LATCH WILL NOT HOLD THE SEAT BACK TO THE ANCHOR. DEALER REPLACED "COVER" TO FIX THE PROBLEM. *NLM

Electrical System › Ignition
Filed Mar 16, 200326,400 milesTX

1/10/2003--TOOK THE CAR IN TO HAVE IT CHECKED BECAUSE OF A ROUGH IDLE AND TROUBLE STARTING. THE DEALER FOUND NO INITIAL PROBLEMS. 2/5/2003--RECEIVED NOTICE IN THE MAIL FROM AUDI CONCERNING THE POSSIBILITY OF BAD COIL PACKS ON 2002 A4'S. 2/7/2003--THE CAR STALLED ON US AT NIGHT, IN THE RAIN, IN THE MIDDLE OF A BUSY INTERSECTION. IT TOOK ME AT LEAST A MINUTE TO GET IT RESTARTED--THAT MAY NOT SOUND LIKE MUCH, BUT YOU SHOULD TRY TURNING OFF YOUR CAR IN THE MIDDLE OF AN INTERSECTION AND WAIT 60 SECONDS BEFORE RESTARTING & TAKING OFF. SEE HOW MAY PEOPLE START HONKING AND/OR ALMOST HIT YOU BEFORE YOU MOVE.... 2/8-2/11/03--THE DEALER CHECKS THE CAR OVER. THEY SAY THE COIL PACKS ARE FINE, BUT THE MASS AIR FLOW SENSOR WAS BAD, SO THEY REPLACED IT. I DON'T BELIEVE THEY HAVE FIXED THE PROBLEM, SINCE THE CAR STILL IDLES ROUGH, AND STILL HAS TROUBLE STARTING. LUCKILY, IT HASN'T DIED ON US AGAIN (YET). *NLM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Audi A4 → · Every A4 year → · How the figures are calculated →