2016 Acura MDX complaints

TL* THE CONTACT OWNS A 2016 ACURA MDX. WHEN THE VEHICLE ACCELERATED AFTER SLOWING DOWN, THE TRANSMISSION SLIPPED AND THE VEHICLE STALLED SEVERAL TIMES WHEN MAKING TURNS. IN ADDITION, THE VEHICLE MADE AN ABNORMAL CHIRPING SOUND FROM THE ENGINE COMPARTMENT, WHICH DISTRACTED THE DRIVER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER HAD NOT BEEN NOTIFIED; HOWEVER, THE CONTACT PLANNED TO TAKE THE VEHICLE TO FINLADY ACURA (315 AUTO MALL DR, HENDERSON, NV 89014) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 34,000.

THE VEHICLE SHIFTED TO NEUTRAL WHILE DRIVING AT 70 MPH AND THE DASH STARTED SHOWING TRANSMISSION AND FUEL SYSTEM ERRORS. THE VEHICLE WOULD NOT SHIFT BACK TO DRIVE MODE. AFTER PULLING OVER TO THE SHOULDER AND TURNING THE VEHICLE OFF AND ON THE VEHICLE COULD NOT BE PUT IN DRIVE. AFTER ABOUT 30 MINUTES OF REPEATEDLY TURNING OFF AND ON THE VEHICLE SHIFTED TO DRIVE AND WAS DRIVE ABLE. THIS COULD HAVE LEAD TO AN ACCIDENT IF THERE WERE VEHICLES BEHIND ME.

I RECENTLY BOUGH THE CAR AND I AM NOW REGRETTING IT BECAUSE THE 9 SPEED TRANSMISSION IS VERY SLUGGISH AND DOESN'T PROVIDE POWER WHEN NEEDED. IN THE MORNING WHEN I START THE CAR THE CAR JUST LAGS THE POWER UNTIL I PRESS HARD ON THE GAS PEDAL. WE TOOK THIS ON A ROAD TRIP TO CALIFORNIA FROM UTAH AND AT TIMES I FEEL LIKE I DON'T HAVE AMPLE POWER TO PASS OTHER DRIVERS AND IT TAKES A FEW SECONDS TO THINK BEFORE IT DOES ANYTHING. I HAVE AN APPT SCHEDULED WITH ACURA TOMORROW TO SEE WHAT CAN BE DONE TO FIX THIS OTHERWISE I AM TAKING THIS SUV BACK TO THE DEALER FOR ANOTHER CAR. I AM VERY DISAPPOINTED WITH ACURA FOR MAKING THIS KIND OF A TRANSMISSION AND I WISH I HAVE KEPT MY BMW.

WHILE BACKING OUT OF A RESTAURANT LOT PARKING SPACE ON A WET RAINY NIGHT, APPLIED BRAKES REPEATEDLY AND CAR WOULD NOT STOP RESULTING IN HITTING A PARKED CAR IN THE LOT. IMMEDIATELY NOTIFIED MY INSURANCE CO. SAME TYPE OF PROBLEM HAPPENED A YEAR AND HALF AGO. HAVE NOTIFIED ACURA TO CORRECT PROBLEM. INTEND TO TRADE CAR BECAUSE OF CONCERN..

ACURA IS REFUSING TO ADDRESS A SERIOUS PROBLEM WITH THE ENGINE AND POWER TRAIN WITH THE VEHICLE, THIS MAY HAVE ALREADY CAUSED ACCIDENTS ON OTHER CARS IN OTHER STATES. PLEASE SEE THE HISTORICAL DATA WHICH GIVES A COMPLETE AUDIT OF THE ISSUES I HAVE HAD. 9/22/18 11 DAYS- VEHICLE TAKEN TO THE DEALER AND DROPPED FOR SERVICE, PUNCH LIST OF ISSUES SINCE PURCHASE THAT NEEDED ADDRESSED. ALIGNMENT REPORT IS SIGNED OFF ON 9/24/18, BATTERY CHECK 10/1/18, SERVICE WAS STARTED ON 9/29/18, CAR SAT FOR A WEEK WITH NO SERVICE ATTEMPT MADE. OIL STAINS ON ROOF LINER WERE LEFT THERE AND WAS TOLD THEY WOULD NOT CLEAN THEM OFF (LATER PROVEN TO BE MECHANICS GREASE BY MERRILLVILLE) AND SPIDER WAS MY PROBLEM NOT THERES PER 'ROB' IN SERVICE. ISSUES THE CAR WAS TAKEN IN FOR. ALL OF THE BELOW SERVICE WAS COMLETED IN 5 MILES ACCORDING TO ODOMETER READINGS. ON 10/12/18 I TOOK THE VEHICLE TO ACURA OF MERRILLVILLE PER 'ANTHONY' FROM ACURA CLIENT CARE TO HAVE IT CHECKED. I DROVE IT WITH THE TECH AND THE TECH WAS ABLE TO VALIDATE A LOT OF THE ISSUES RIGHT AWAY. IT WAS RETURNED TO ME ON 11/2/18 22 DAYS ON 11/24/18 I RETURNED THE VEHICLE TO ACURA OF MERRILLVILLE DUE TO THE TRANSMISSION ISSUE RETURNING, ALSO ADDRESSED A COUPLE OF ISSUES. CAR RETURNED ON 11/28/18 4 DAYS VEHICLE LOSES POWER WHEN SHIFTING TO ACCELERATE, OFTEN HAVE TO DOWNSHIFT USING PADDLE SHIFTERS TO MAKE POWER OR CAR ACTS LIKE ITS GOING TO STALL. BRAKES DO NOT FUNCTION UNILATERALLY, HIT THE BRAKES HEAVY WHILE IN TRAFFIC AND THE BACK WILL BEGIN TO

THE 9 SPEED TRANSMISSION ON THIS CAR IS TERRIBLE. HARD SHIFTING, LUNGING FORWARD, THE CAR ACCELERATES ON IT'S OWN LIKE IT DOESN'T KNOW WHICH GEAR IT SHOULD BE IN. WHEN ACCELERATING, THE CAR HESITATES AND FEELS LIKE IT LOSES POWER. THIS IS A VERY DANGEROUS VEHICLE. TOOK IT TO THE DEALER SEVERAL TIMES AND THEY SAY THIS IS THE WAY THE CAR WAS DESIGNED. IT WAS DONE TO MEET FUEL EFFICIENCY STANDARDS. ACURA IS SACRIFICING SAFETY AND COMFORT IN ORDER TO MEET THE FUEL STANDARDS.

THE TRANSMISSION SHIFT VERY HARD AND WHEN I RELEASE THE GAS PEDAL THE CAR STAR TO BRAKE AND ACCELERATE BY HIM SELF AND IT'S DANGER AND ANNOYING

THE LETTERS ON THE SHIFTING CONTROLS ARE WEARING OFF WITH NORMAL USE CREATING AN UNSAFE CONDITION AS IT IS BECOMING UNCLEAR WHICH SHIFT BUTTONS PUT THE VEHICLE IN PARK. THIS HAS OCCURRED ON BOTH MY 2016 HONDA VEHICLES. HONDA HAS ACKNOWLEDGED THIS ISSUE BUT ONLY OFFERS TO PAY ONE HALF OF THE COST OF CORRECTING THIS DANGEROUS ISSUE.

WHEN DRIVING AROUND 75 MPH ON THE INTERSTATE I WENT TO SWITCH LANES AND WHEN PRESSING THE ACCELERATOR NOTHING HAPPENED AND ACCELERATION WAS NOT POSSIBLE. ALL WARNING LIGHTS CAME ON, INCLUDING ALL WHEEL DRIVE SYSTEM PROBLEM, EMISSION SYSTEM PROBLEM, ALL WHEEL DRIVE SYSTEM PROBLEM, TRANSMISSION SYSTEM PROBLEM. CHECK ENGINE AND SH-AWD. THE POWER STEERING AND BRAKES STILL WORKED AND WAS EXTREMELY LUCKY TO GET THE CAR TO THE SHOULDER WITHOUT GETTING INJURED OR KILLED. HAD CAR TOWED TO CHATTANOOGA ACURA DEALER. CAR WAS OPERATING NORMALLY WHEN THEY RECEIVED IT. ACURA TECH SUPPORT ADVISED DEALER TO REPLACE TRANSMISSION AND TRANSMISSION CONTROL MODULE (TCM). ALSO WAS TOLD ACURA IS WORKING ON A SOFTWARE UPDATE FOR THE TCM BUT IT IS NOT AVAILABLE YET BUT I HAVE LITTLE CONFIDENCE IN THE FIX AND LITTLE CONFIDENCE THAT THIS WON'T REOCCUR. STRONGLY CONSIDERING REPLACING THE CAR

9 SPEED TRANSMISSION LURCHES FORWARD WHEN TRYING TO STOP - SENDING THE CAR FORWARD WHILE TRYING TO BRAKE. HAPPENS WHEN THE CAR SHOULD SHIFT BETWEEN GEARS 3-2 AND 1-2/2-1. ACURA DEALERSHIP SAID IT'S THE FUEL SAVER ONCE, NORMAL THE SECOND TIME, AND UPDATED THE TCM/PCM ANOTHER. THERE IS NO ONE ADDRESSING THIS WHEN IT COULD SEND MY CAR INTO ANOTHER CAR WHEN TRYING TO STOP. THE LAST TIME I DROVE IT ON SUNDAY 7/15 I WAS SLOWING DOWN TO TURN INTO A SHOPPING CENTER, GOING AROUND 20MPH WHEN THE CAR JERKED FORWARD, SNAPPING MY NECK FORWARD 12"-14" THEN BACK AGAIN. THE CAR IS AT THE DEALERSHIP NOW WITH THE SERVICE ADVISER SAYING THE LURCHING IS THE FUEL SAVER AND THAT ACURA WON'T PAY FOR A WARRANTIED ITEM UNLESS THE SERVICE LIGHT/CODES ARE THERE.

VEHICLE HESITATES FROM A STOP. USUALLY FIRST DRIVE OF THE DAY. INTERMITTENT BUT BECOMING MORE FREQUENT AND AT RANDOM TIMES. SOMETIMES, AFTER DRIVEN AND LEAVING A STOP SIGN/LIGHT OR ENTERING TRAFFIC. ACURA CLAIMS THEY HAVE NEVER DUPLICATED PROBLEM IN MY VEHICLE AND NO DTCS SET. OPERATES NORMAL. RECENTLY RETIRED DEALER SERVICE MANAGER TOLD ME IT HESITATED TWICE FOR HIM (NEVER PUT IT IN WRITING), ONCE WITH COMPUTER ATTACHED. ACURA TECH LINE WAS SENT DATA AND RESPONDS OPERATION NORMAL. ACURA DISTRICT PARTS AND SERVICE MANAGER STATES ORDINARY OPERATIONS OF ALL SYSTEMS INCLUDING TRANSMISSION. HE STATES TIME LAG BETWEEN THE TIME STARTED, SHIFTING TRANSMISSION INTO GEAR, SENSORS SENDING AND RECEIVING DATA AND VEHICLE RESPONDING. THIS IS A DRIVE BY WIRE SYSTEM THAT INVOLVES A COMPUTER AND SENSORS AND SOMETIMES THEY COMMUNICATE SLOWER IT APPEARS THERE IS A HESITATION. THIS IS A NORMAL PROCESS OF THE VEHICLE. WHEN I PRESS ACCELERATOR PEDAL, AFTER SHIFTING INTO DRIVE, VEHICLE DOES NOT MOVE, RPM DOES NOT CHANGE. SUDDENLY AND AGGRESSIVELY, THE VEHICLE LURCHES FORWARD, I THINK CORRESPONDING TO THE ACCELERATOR POSITION AT THE TIME, AND THE RPM SURGES. I THINK THE VEHICLE DRIVES AND OPERATES FINE AFTER IT IS MOVING. IT IS A SERIOUS SAFETY HAZARD THAT COULD CAUSE ME TO RUN INTO SOMEONE OR BE HIT BY SOMEONE. ACURA'S DENIAL OF THE PROBLEM DOES NOT MAKE IT GO AWAY. IF THE HESITATION WAS NORMAL, EVERY VEHICLE LIKE MINE WOULD HESITATE. IF IT WERE NORMAL, THEY WOULD BE ABLE TO DUPLICATE IT. IT IT WE

WHILE DRIVING OR PARKED THE "TRANSMISSION SYSTEM PROBLEM" ILLUMINATED ON THE DASHBOARD. THE "D" LIGHT ALSO BEGAN FLASHING ON CONSOLE AND THEN CAR GOES INTO NEUTRAL BY ITSELF. IN ADDITION ANOTHER WARNING LIGHT CAME ON THE DASHBOARD THAT SAID "BLIND SPOT WARNING MALFUNCTION" FOLLOWED BY 3RD MESSAGE THAT SAID "TRANSMISSION SYSTEM PROBLEM" AND D LIGHT DISAPPEARS FROM DASHBOARD . WHEN DRIVING, THE CAR CONTINUES AT SAME RATE SPEED THANKFULLY. WHEN PARKED, CANNOT PUT VEHICLE IN PARK AND HAVE TO USE EMERGENCY BRAKE. WHEN THIS HAPPENS THE CAR CANNOT BE LOCKED SINCE IT RECOGNIZES CAR IN DRIVE. TAKING TO DEALERSHIP TOMORROW. I DON'T LIKE DRIVING THE CAR SINCE I'M CONCERNED IT WILL GO INTO NEUTRAL AS I'M DRIVING. I BELIEVE THIS COULD BECOME A SIGNIFICANT SAFETY ISSUE FOR MYSELF AND OTHER DRIVERS AT RISK. ANY TIME A CAR DOES THIS WITHOUT EXPLANATION ON THE HIGHWAY WARRANTS AN INVESTIGATION.

THE CAR OVERHEATED AND WAS LEAKING BLUE FLUID, STARTED SMOKING AND HAD A WEIRD CHIRPING NOISE COMING FROM THE ENGINE. THE CAR WAS PARKED AND WAS JUMPING ANOTHER CAR WITH A DEAD BATTERY.

TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING TO DEPRESS THE BRAKE PEDAL, THE VEHICLE INADVERTENTLY ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT WHEN THE GEAR WAS SHIFTED BETWEEN THE FOURTH AND FIFTH GEARS, WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE DID NOT ACCELERATE FOR ABOUT TWO SECONDS. THE VEHICLE WAS TAKEN TO ACURA OF MODESTO (4325 MCHENRY AVE, MODESTO, CA 95356, (209) 527-7000) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 300.

TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE DRIVING 72 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE LURCHED TWICE AND ALL THE WARNING INDICATORS ILLUMINATED, DISPLAYING TRANSMISSION SYSTEM FAILURE, FUEL EMISSION FAILURE, AND LANE DEPARTURE FAILURE. THE VEHICLE STALLED AND WAS COASTED TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO AN ACURA DEALER (ACURA OF JACKSON, 828 ADCOCK ST, RIDGELAND, MS 39157) WHERE IT WAS DETERMINED THAT THERE WAS A COMPUTER GLITCH. THE COMPUTER SYSTEM WAS RESET. THE DEALER STATED THAT THIS WAS A KNOWN FAILURE WITH ACURA AND NO PERMANENT REMEDY WAS UNAVAILABLE. THE DEALER ALSO STATED THAT THE FAILURE COULD RECUR IN 10 TO 10,000 MILES. THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD RECUR AND TOOK THE VEHICLE TO DAVID MCDAVID ACURA OF AUSTIN (13553 RESEARCH BLVD, AUSTIN, TX 78750). THE CONTACT INFORMED THE DEALER THAT SHE FELT UNSAFE DRIVING THE VEHICLE AND WANTED TO TRADE IT IN FOR ANOTHER VEHICLE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE DEALER TO ATTEMPT TO DUPLICATE THE FAILURE. THE VEHICLE WAS CURRENTLY AT THE DEALER AWAITING A NEW DIAGNOSIS AND POSSIBLE REPAIRS. THE FAILURE MILEAGE WAS UNKNOWN.

WHILE ACCELERATING AND SWITCHING LANES ON THE INTERSTATE AROUND 70MPH THE CAR REDUCED POWER AND THEN DOWNSHIFTED AND REVVED UP TO OVER 4K RPMS. THE CAR WOULD NOT ACCELERATE WITH FOOT ALL THE WAY INTO IT AND REDUCED SPEED TO 50MPH. EMISSIONS SYSTEM ERROR, TRANSMISSION PROBLEM ERROR, SH AWD ERROR AND BLIND SPOT ASSIST ERROR WERE ALL ILLUMINATED.

IN DIFFERENT SETTINGS I HAVE EXPERIENCED A LAG OR HESITATION WHEN I PRESS THE ACCELERATOR. THE HESITATION IS SUFFICIENT THAT IT MAKES IT DANGEROUS TO SHIFT LANES AT HIGHWAY SPEEDS AS WELL AS TO TURN LEFT AT A STOP SIGN ON A LOCAL STREET. I HAVE DISENGAGED THE AUTO-IDLE FEATURE TO MINIMIZE THE ISSUE AT STOP SIGNS AND I AM NOW DRIVING IN SPORTS MODE 100% OF THE TIME BECAUSE THIS MINIMIZES THE HESITATION; HOWEVER, IT IS NECESSARY TO "GUN" THE ENGINE TO ENSURE THAT THE HESITATION DOES NOT RESULT IN A MAJOR ACCIDENT. I HAVE DISCUSSED THE ISSUE WITH THE ACURA SERVICE DEPARTMENT EACH TIME I HAVE BROUGHT MY CAR IN FOR AN OIL CHANGE OVER THE PAST 1.5 YEARS, AND THEY DENY THAT THERE IS AN ISSUE WITH THE POWER TRAIN. I DO NOT ALLOW OTHER MEMBERS OF MY FAMILY TO DRIVE MY MDX AS I FEAR THEIR INEXPERIENCE WITH THE TRANSMISSION PROBLEM WILL RESULT IN A MAJOR CAR ACCIDENT.

WHILE DRIVING ON THE HIGHWAY THE "TRANSMISSION SYSTEM PROBLEM" ILLUMINATED ON THE DASH BOARD. THE "D" LIGHT ALSO BEGAN FLASHING. IN ADDITION ANOTHER WARNING LIGHT CAME ON THAT SAID "BLIND SPOT WARNING MALFUNCTION". THE CAR SLOWED DOWN. IT WOULD NOT GO FASTER THAN 15-20 MPH ON THE HIGHWAY WHILE THE RPM'S SURGED TO OVER 4,000 RPM. THE CAR HAD TO BE TOWED TO THE DEALERSHIP YESTERDAY. AS OF TODAY THEY STILL HAVE NOT BEEN ABLE TO IDENTIFY WHY THIS HAPPENED. I BELIEVE THIS IS A SIGNIFICANT SAFETY ISSUE THAT PUT MYSELF AND OTHER DRIVERS AT RISK. ANY TIME A CAR DOES THIS WITHOUT EXPLANATION ON THE HIGHWAY WARRANTS AN INVESTIGATION.

THE CAR RPMS DO NOT KEEP UP WITH THE SPEED. WHEN DECELERATING IN TRAFFIC RPMS REMAIN HIGH AND THE CAR SURGES FORWARD. GOING DOWN HILLS WHEN TAKING FOOT OFF THE BRAKE THE CAR SURGES FORWARD. WHEN SITTING AT A STOP SIGN AND STARTING AGAIN THE CAR WOULD SURGE FORWARD. THE ENGINE IS VERY ERRATIC AND THE SOFTWARE UPDATES DO NOT REMEDY THE SITUATION. VERY SCARY DRIVING THE CAR. COLD WEATHER MAKES THE SYMPTOMS WORSE. NEED TO WARM UP THE CAR A MINIMUM OF FIVE MINUTES. IT IS VERY SLUGGISH IN THE COLD AND THE SURGING IS MORE PROMINENT. NOT GOOD IF YOU LIVE IN COLD CLIMATES. I NEED TO DRIVE THROUGH A RESIDENTIAL AREA OF A CITY WITH CHILDREN CROSSING THE STREET. I AM AFRAID IF THE CAR SURGES WHEN I BREAK THERE MAY BE AN ACCIDENT WITH A PEDESTRIAN OR I MAY REAR END THE CAR IN FRONT OF ME. I HAVE ANOTHER APPOINTMENT WITH THE DEALER TO ADDRESS THE PROBLEM. LOOKING TO TRADE IN THE VEHICLE WITH A DIFFERENT TRANSMISSION. THIS VEHICLE SHOULD NEVER BE RESOLD!

WHILE DRIVING ALL WARNING AND HAZARD LIGHTS COM ON HAS HAPPENED 3 TIMES NOW IN DEALER SHOP FOR OVER A MONTH I DO NOT FELL SAFE IN CAR THE DEALER CAN NOT TELL ME WEATHER SAFE OR NOT AND DOES NOT SEEM TO BE ABLE TO FIX PROBLEM

PROBLEM: ON JANUARY 06 2018 MILEAGE (49,930) WHILE DRIVING 60-68 MPH FOR APPROXIMATELY 20MINUTES BETWEEN INDIANAPOLIS AND MARTINSVILLE IN, I ATTEMPTED TO ACCELERATE, MOVE TO THE LEFT LAND AND PASS. I PRESSED THE ACCELERATOR AND THAT WHEN THE PROBLEM OCCURRED: 1)THE CAR WOULDN'T ACCELERATE, 2)THE 'D' LIGHT BEGIN FLASHING 3)WOULD NOT SHIFT, EVEN USING PADDLES 4)TRANSMISSION 'MALFUNCTION' LIGHT 5)TACHOMETER WAS AT APPROXIMATELY 4500 RPM @50 MPH 6)EMISSIONS LIGHT STARTED FLASHING 7)YELLOW ENGINE ICON WAS ON, 8)BLIND SPOT NOT WORKING INDICATOR WAS ON. I MADE IT TO A PARKING LOT, TURNED THE CAR OFF, WENT INTO A STORE FOR LESS THAN 10 MINUTES, AND RESTARTED THE CAR. ITEMS 1-5 AND 8 WERE NO LONGER FLASHING, AND THE CAR DROVE AND SHIFTED NORMALLY. I ARRIVED AT MY DESTINATION, TURNED THE CAR OFF FOR 5-7 HOURS, STARED IT, AND ITEMS 6 AND 7 ABOVE NO LONGER APPEARED ON THE DASHBOARD. THIS WAS THE 3RD TIME THE CAR HAD 'MIS-SHIFTED' UNDER THOSE SAME DRIVING CONDITIONS (60-68 MPH FOR APPROXIMATELY 20MINUTES, BUT THE FIRST TIME I'D GOTTEN AND FLASHING TRANSMISSION INDICATOR AND THE REST AS STATED IN ITEMS #1-8 ABOVE. I AM VERY CONCERNED ABOUT THESE TRANSMISSION/SOFTWARE PROBLEMS. WHEN IT OCCURS IT TRULY DOES CREATE A SAFETY ISSUE AS THE CAR NO LONGER ACCELERATES AND ONLY FORWARD MOMENTUM IS MOVING THE CAR FORWARD.

WHEN DRIVING DOWN THE HIGHWAY THE CAR PICKS UP A GUARDRAIL AND THINKS IT IS AN OBJECT. THE AUTOMATIC BRAKING SYSTEM TURNS ON AND THERE IS A GRINDING BRAKE THAT GETS APPLIED WHILE YOU ARE DOING 65 MPH ON THE HIGHWAY. IT'S REALLY UNSAFE.

I WAS DRIVING STRAIGHT ON A RESIDENTIAL STREET AT AROUND 20-25 MPH WHEN ALL OF A SUDDEN I HEAR A LOUD SNAPPING SOUND. I IMMEDIATELY LOST ALL CONTROL OF THE VEHICLE AND IT JERKED HARD TO THE RIGHT HITTING TWO PARKED VEHICLES. UPON INSPECTION, IT APPEARS AS THOUGH THE REAR CONTROL ARM ON THE PASSENGER SIDE FRONT WHEEL SNAPPED, CAUSING ME TO LOSE CONTROL.

THE TRANSMISSION ON THIS VEHICLE IS UNSAFE & THE CAR SURGES UNCONTROLLABLY DRIVING DOWNHILL. MY WIFE & I CAN NO LONGER DRIVE THIS CAR & OUR LOCAL OAKLAND, CA ACURA DEALER HAS NOT CORRECTED THE PROBLEM - WE HAVE TAKEN IT IN FOR CORRECTION SEVERAL TIMES. WE HAVE 3 KIDS SO WE CAN'T DRIVE AROUND IN AN UNSAFE CAR & DONT WANT SOMEONE ELSE DRIVING AN UNSAFE CAR. ACURA RECENTLY ISSUED A WARRANTY EXTENSION ON THIS ISSUE - THIS CAR IS LEASED & WE WANT TO TURN IT IN NOW. PLEASE ASSIST. [XXX] - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

I WAS MAILED A LETTER ABOUT A WARRANTY EXTENSION FOR MY ASSOCIATED VIN. I DEFINITELY HAVE EXPERIENCED ASSOCIATED ISSUES WITH MY MDX. AFTER CALLING THE ACURA DEALERSHIP ON 11/24/17, I WAS GIVEN AN APPOINTMENT FOR 11/28/17 AND I WAS TOLD THEY WOULD INSPECT MY CAR OVER 2 DAYS AND PROVIDE A LOANER CAR. MY EXPERIENCE WAS "TO SAY THE LEAST" THE INVERSE; EXTREMELY DISAPPOINTING. THE SERVICE TECHNICIAN TOOK MY CAR FOR A TEST DRIVE AND TOLD ME NOTHING WAS WRONG. IN ADDITION, THE SERVICE TEAM WAS EXTREMELY UNPROFESSIONAL AS ONCE AGAIN, THE CUSTOMER WAS WRONG. PLEASE ADVISE ABOUT THE NEXT STEPS FOR SERVICE. I AM EXTREMELY DISAPPOINTED WITH ACURA UNWILLINGNESS TO LISTEN TO THE CUSTOMER. I DID TAKE THE CAR FOR SERVICE ASSOCIATED WITH THIS ISSUE ABOUT A MONTH PRIOR. OVERALL PROBLEM IS MANY TIMES I EXPERIENCE SHIFTING AND ACCELERATING HESITATION THAT IS JERKY. WHICH INDICATES A PROBLEM WITH THE TRANSMISSION: THIS IS WHAT THE WARRANTY EXTENSION STATES .... THE TRANSMISSION SHIFTS POORLY.

VEHICLE MAKING HIGH-PITCH CHIRP AFTER ENGINE IS WARM. NOTICABLE AT IDLE. NOT NOTICABLE DURING DRIVING/CRUISING SPEEDS. TOOK VEHICLE TO DEALER REGARDING HIGH-PRESSURE FUEL PUMP TSB. DEALER STATED THAT HIGH-PRESSURE FUEL PUMP WAS NOT INVOLVED. STATED IT MAY BE DUE TO THE STARTER (DEFECTIVE SOLENOID OR DRIVE PISTON NOT DISENGAGING). NO CURRENT TSB EXISTS FOR STARTERS. PLEASE INVESTIGATE.

WE BOUGHT A NEW MDX 2016 AND THE CAR WAS ACTING VERY STRANGE.THE POWERTRAIN WAS OFF, 30000 MILES ENGINE WAS OUT IN THE MIDDLE OF THE ROAD, NOISES EVERYWHERE. IT IS IN THE SHOP NOW AND IT HAS BEEN 2 MONTHS NOW SINCE REPAIR.IT IS STILL IN THE SHOP AND IT HAS BEEN OVER 2 MONTHS.

AS THE VEHICLE IS MOVING AT 60 -70 MPH AND YOU DECELERATE OR REDUCE ACCELERATION THE RPM GOES TO ZERO, CAR CANNOT ACCELERATE AND YOU DO NOT CONTROL OVER ACCELERATION IN MOVING TRAFFIC. IF THE CAR IIS COASTING AND NOT ABLE TO HAVE A STABLE SPEED WITH MOVING TRAFFIC THIS IS CAN BE DANGEROUS. SUDDENLY, THE TRANSMISSION WILL ENGAGE WITH A SHARP ENGAGEMENT (METAL SOUND) OF THE TRANSMISSION AFTER ABOUT 6-10 SECONDS. I COMPLAINED TO THE DEALER AS THIS HAS HAPPENED SEVERAL TIMES. THEY SAID THEY COULD NOT HELP ME SINCE THERE WAS NOTHING WRONG AT THE TIME OF INSPECTION AND THEY HAVE NOT HEARD ABOUT THIS PROBLEM. LAST WEEK SIMILAR SITUATION OCCURRED EXCEPT THE DASHBOARD ERROR LIGHTS SHOWED SH-AWD, EMISSIONS, TRANSMISSION PROBLEMS AND REAR SIDE WARNING INDICATOR FAULT. I HAD TO PULL OF ONTO THE SIDE OF ROAD. ONCE IN PARK THE CAR WOULD ONLY GO INTO SPORT MODE IN FIRST GEAR. CALLED ACURA ROADSIDE ASSISTANCE AND THEY TOWED TO A LOCAL DEALER. NEXT MORNING THEY SAID IT WAS OK. ONCE THEY TESTED VIA DIAGNOSTICS THEY SAID THERE WERE ERRORS IN THE TRANSMISSION MODULATOR. HOPE THIS FIXES THE PROBLEM. CAR HAS 36K MILES ON THE ODOMETER. THE DEALER WAS VERY HELPFUL AND HELPED ME GET TEMPORARY TRANSPORTATION TO MY HOME CITY 4 HOURS AWAY. OTHER PEOPLE ON THE INTERNET ARE HAVING SIMILAR PROBLEMS THAT HAVE OCCURED TO ME. MY BIGGEST CONCERN IS ONCE THE CAR IS OUT OF WARRANTEE THIS BECOMES MY PROBLEM NOT THE MANUFACTURER. WHAT RECOURSE DO I HAVE IF THIS A DESIGN OR QUALITY DEFECT FOR ME AND OTHER CONSUMERS

I GOT IN MY CAR THIS MORNING AN AS SOON AS I PUT IT IN REVERSE, IT LURCHED FORWARD BEFORE FINALLY MOVING BACKWARDS (THERE WAS NO SLOPE). THEN, AS I APPROACHED A TRAFFIC LIGHT ON A CITY STREET AND APPLIED THE BRAKE, THE CAR FELT AS THOUGH IT ACCELERATED SLIGHTLY BEFORE SLOWING DOWN.

THIS ISSUE INVOLVES THE FWS(FORWARD WARNING SYSTEM) ON THIS VEHICLE THE FWS OPERATES INTERMITTENTLY AND ERRACTICALLY. WHEN DRIVING HOME IN THE RAIN TODAY IT FLASHED ON AND OFF WITHOUT ANOTHER VEHICLE NEARBY. IN MANY CASES IT HAS FAILED TO WARN WHEN I AM APPROACHING ANOTHER VEHICLE AT CONSIDERATE SPEED. IN MOST CASES IT HAS FAILED TO WARN. THIS INTERMITTENT AND APPARENT OPERATION HAS SERVED AS A DISTRACTION AND HAS BECOME A SAFETY ISSUE, THE SALESMAN AND SERVICE MANAGER HAVE INTIMATED THAT THIS CAN BE CONSIDERED "NORMAL" FOR THIS SYSTEM. FOR ME THIS PROBLEM RESULTED IN A NEAR COLLISION AND AM CONCERNED FOR OTHER DRIVERS EXPERIENCING THE SAME PROBLEM THIS PROBLEM OCCURRED IN CITY AND HIGHWAY DRIVING (ROAD TRIP FROM WEST COAST TO CHICAGO AND BACK) ONLY OCCURS WHEN IN MOTION WHETHER TURNING OR NOT.

DEAR SIR/MADAM - I WAS HEADING TO MY OFFICE FROM HOME ON THE HIGHWAY CA-84. WHILE DRIVING TODAY ON THE HIGHWAY AT AROUND 50MPH I HEAR SUDDEN LOUD POP UP SOUND FROM THE ROOF, I FELT LIKE AN EARTHQUAKE AND VEHICLE STARTING TO SHAKE. AS I SLOWED DOWN I FELT SOMETHING WRONG WITH SUNROOF. SINCE HIGHWAY LEADS TO THE BRIDGE AND HAS NO EXIT I CONTINUED TO DRIVE. HIGHWAY BECOMES INTERNAL ROAD AFTER 5 MILES. AS I GOT AN OPPORTUNITY I PARKED THE VEHICLE AND GET ABOVE TO CHECK WHAT REALLY HAPPENED. I WAS AMAZED TO SEE SUNROOF GLASS IS BROKEN, BUT MOST IMPORTANTLY THE ENTIRE CASING IS CAVING IN. THIS IS VERY SERIOUS SAFETY ISSUE. SINCE THIS VEHICLE IS PRIME FOR MY KIDS COMMUTE I'M NOT SURE HOW SAFE THIS VEHICLE IS.

TRAVELING ABOUT 30 MPH IN A STRAIGHT LINE IN TRAFFIC. MDX SUDDENLY WOULDN'T ACCELERATE. CAR STARTED SLOWING EVEN THOUGH ENGINE WAS STILL RUNNING. I WAS ABLE TO PULL OFF TO CURB. COULDN'T SHIFT. CUT ENGINE OFF AND RESTARTED. CAR THEN RAN NORMAL.

UN INTENDED NON ACCELERATION. DUE TO SEVERE LAG, DELAY, AND SLUGGISH TRANSMISSION RESPONSE. ACURA HAS REPLACED MY TRANSMISSION UNDER WARRANTY AT 11,000 MILES AND DID NOT ADMIT FAULT AND SAY THERE WAS A PROBLEM. HERE'S MORE ON MY EXPERIENCE..IN MY 1 YEAR OF OWNERSHIP.. TO WHOM IT MAY CONCERN: 2016 ACURA MDX 13,000 MILES , PURCHASE NEW FROM SIERRA ACURA , ALHAMBRA, CA I AM WRITING TO REQUEST BUY BACK OF MY VEHICLE THIS CAR IS A LEMON. SINCE TAKING OWNERSHIP A YEAR AGO, MY 2016 MDX PURCHASED NEW HAS EXPERIENCED NOTHING BUT ONE PROBLEM AFTER PROBLEM. ACURA REPLACED TRANSMISSION A MONTH AGO BUT THE PROBLEM IS STILL THERE. IS IT ENGINEERED AND DESIGNED TO PERFORM IN A NOT SAFE MANNER ? MANY TIMES I EXPERIENCE SHIFTING AND ACCELERATING HESITATION AND JERKY/JOLTING. MY FAMILY AND I DO NOT FEEL SAFE OPERATING AND RIDING IN THIS VEHICLE. SEVERAL TIMES GAS PEDAL DEPRESSED AND VEHICLE LAGGED AT 20 MPH FOR MORE THAN 10 SECONDS BEFORE ACCELERATING. A FEW OF THE LATEST NEW AND ONGOING PROBLEMS ARE BELOW. DRIVER DOOR NOW APPEARS OFF SET AND AT DIFFERENT ANGLE PROTRUDING OUT NOW. APPEARS THAT THE DOOR IS NOT CLOSING PROPERLY AND THEREFORE NOT SEALED AT CLOSING. FURTHERMORE EVERY SINGLE WINDOW HAS EXPERIENCED FAULTY MECHANISMS WITH MOTORS, ACTUATORS, AND SEALS. WHEN CLOSING THE DOORS IT FEELS LIKE THE WINDOWS ARE LOOSE. THERE ARE ALSO SQUEAKS AND RATTLES EMINATING THROUGHOUT THE CABIN AREA. I SECURED AND COLLECTED ALL LOOSE ITEMS AND THE SOUND IS STILL THERE. AT ENGINE START UP EACH TIME, THER

WHILE APPRACHIING A RED LIGHT. I APPLIED THE BRAKES AND VEHICLE APPEARED TO ACCELERATE AND BRAKES DID NOT STOP CAR, I TURNED RIGHT ON TO SHOULDER OF MAJPR HIGHWAY TO AVOID ACCIDENT. NEXT DAY .WHILE BRAKING TO PARK, CAR WOUND NOT STOP AND ROLLED INTO FIELD. MY WIFE WAS WITH ME TO CONFIRM IT WAS NOT ME PUSHING THE GAS PETAL BY MISTAKE.

I THOUGHT IT WAS THE TRANSMISSION BUT THEY REPLACED THE TIMING BELT PULLEY AND IT'S STILL MAKING THE SAME CHIRPING SOUND. THE CAR IS VERY JERKY WHEN IT SHIFTS GEAR WHILE DRIVING. ALSO, THE CAR ACCELERATES WHEN IT'S GOING DOWN HILL WHILE IN MOTION. ALSO THE DRIVE 1, 2, 3 BUTTON IS ON THE STEERING WHEEL AND WHEN YOU ACCIDENTALLY HIT IT, THE CAR ABRUPTLY SLOWS DOWN AND WILL NOT MOVE FORWARD AND I HAD TO LITERALLY TURN OFF THE CAR AND TURN IT BACK ON WHILE DRIVING IN A PARKING LOT AND ANOTHER TIME WHILE IN TRAFFIC, HAD TO KEEP PUSHING THE BUTTON BECAUSE THE CAR WOULD NOT GO BUT ONLY IDLE. (CITY STREET.) THIS HAPPENED MULTIPLE TIMES ON DIFFERENT DATES. THE ACCELERATING WHILE GOING DOWN HILL HAPPENS ALL THE TIME.

SUNROOF EXPLODED ALL OF A SUDDEN WHILE DRIVING ON A FREEWAY AT AROUND 70MPH. HEARD AN EXPLOSION ABOVE THE CAR, HAD TO PULL OVER IMMEDIATELY, AND FOUND THAT THE SUNROOF HAD EXPLODED. I HAVE A ROOF TOP BOX BUT THERE IS NO WAY THIS CAN MAKE CONTACT WITH THE SUNROOF. AS YOU CAN SEE IN THE PICTURE, THE EXPLOSION WAS OUTWARDS. GOOD THING OUR INSIDE SLIDING ROOF WAS CLOSED! WE ALSO HAD 2 KIDS IN THE CAR AT THE TIME.

WHILE DRIVING ON JAN. 7, 2017 IN SNOW MY WINDSHIELD WASHER WAS NOT OPERATING. DUE TO SALE ACCUMULATION THIS WAS A VERY DANGEROUS SITUATION. I TOOK MY CAR TO THE DEALER AND WAS TOLD THAT MY WASHER FLUID FROZE. THE TEMPERATURE THAT DAY WAS 19 DEGREES. THE WINDSHIELD WASHER FLUID IS NOT SUPPOSED TO FREEZE AT THAT TEMPERATURE. THE DEALER REFUSED TO TAKE ANY FURTHER ACTION OTHER THAN ADDING A CONCENTRATE TO THE WASHER FLUID. SINCE THE FLUID WAS ORIGINAL EITHER ACURA USED THE WRONG FLUID OR THERE IS AN EQUIPMENT PROBLEM THAT FREEZES AT 19 DEGREE TEMPERATURE. THIS IS VERY DANGEROUS SITUATION AND SOME ACTION BY OR AGENCY IS NEEDED.. *TR

INEXPLAINABLE BATTERY DRAIN ON SEVERAL OCCASIONS RESULTING IN NOT ENOUGH POWER TO START CAR. NO SOLUTION FROM ACURA EXCEPT THAT IT HAPPENS TO A LOT OF OWNERS. MOST RECENTLY CAR DIED IN AN INTERSECTION (WITH TWO KIDS IN CAR) AND COULD NOT RESTART OR SHIFT TO NEUTRAL (WITHOUT POWER) TO MOVE OUT OF INTERSECTION. CAR WAS STOPPED AT INTERSECTION, DRIVER MOVED FORWARD TO MAKE TURN, DRIVER STOPPED IN INTERSECTION AND AUTO-IDLE ENGAGED (TURNING CAR OFF MOMENTARILY), WHEN DRIVER RELEASED BRAKE, WHICH WOULD NORMALLY RESTART ENGINE, CAR WOULD NOT RESTART DUE TO LOSS OF POWER. STUCK FOR AN HOUR IN MIDDLE OF INTERSECTION UNTIL JUMPED. THREE DAYS PRIOR TO THAT, CAR SAT FOR 5 DAYS WITHOUT USE IN 40-50 DEGREE WEATHER, AND BATTERY WAS DEAD WHEN ATTEMPTED TO START. SEEMS TO BE A PARASITIC DRAIN OR FAULTY CHARGING ELECTRICAL PROBLEM WITH CAR.

HI, I BOUGHT A MDX 2016 FROM AUTONATION ACURA LAST YEAR. I HAD A PROBLEM WITH THE CAR THIS WEEK. WHEN I WAS DRIVING(MOVING), MERGING ONTO A FREEWAY, AS THE TRAFFIC WAS MORE, IT WAS SLOW MERGE, SUDDENLY I WAS NOT ABLE TO ACCELERATE AS THE TRANSMISSION MOVED TO "NEUTRAL" FROM "DRIVE" AUTOMATICALLY. I DON'T THINK THIS IS NORMAL BEHAVIOR AND I DID NOT TOUCH THE GEAR BUTTONS OR STEERING WHEEL SHIFT PADDLES. THIS COULD BE A PROBLEM WITH CAR AND ITS DANGEROUS ISSUE. I WAS LUCKY THAT THE TRAFFIC WAS SLOW MOVING AND I DID MANAGE TO PUSH TO DRIVE AGAIN AND ACCELERATE. WHAT IF THIS IS ON A FAST MOVING FREEWAY. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ENGINE DOES NOT START AND ALL THE WARNING LIGHTS COME UP ON DASHBOARD. AFTER A FEW SECONDS, EACH OF THE SYSTEM COMES UP AS FAILED. DASHBOARD SHOWS AS ACC FAILED, LANE WARNING FAILED, EMISSION FAILED, ENGINE CHECK FAILED. THIS IS A SECOND FAILURE IN LAST 45 DAYS. FIRST FAILED ON NOV 20 AND CAR WAS IN SERVICE TILL DEC 21. AGAIN THE ENGINE FAILED ON JAN 02, NOT ALLOWING TO START AT ALL.

WHILE IN TRANSIT WITH JUST 15000 MILES ON THE CAR THE TRANSMISSION SYSTEM PROBLEM LIGHT ILLUMINATED. CAR WAS IMMEDIATELY TAKEN TO DEALER. THIS VEHICLE HAS A CENTER CONSOLE PUSH BUTTON CONTROL FOR THE TRANSMISSION. THE DEALER SAID THAT THERE WAS RESIDUE IN THE CONTROLLER MOST LIKELY DUE TO A SPILLED DRINK. THE CONTROLLER WOULD NEED TO BE REPLACED AND IT WOULD NOT BE COVERED UNDER WARRANTY. TO THE BEST OF OUR KNOWLEDGE WE SPILLED NO DRINKS ON THE CONTROLLER. HOWEVER, WHAT A POOR DESIGN. THE DRINK HOLDERS ARE RIGHT NEXT TO THE CONTROLLER! COULD A SPILLED DRINK CAUSE THE TRANSMISSION TO LOCK UP BASED ON THIS DESIGN?

DRIVING ON CITY STREET IN TRAFFIC AT ABOUT 20 MPH. ALL WARNING LIGHTS CAME ON. INDIVIDUAL FAILURE ALERTS FLASHED ON NAVIGATION SCREEN. CONTINUED 2 MILES TO DESTINATION AND TURNED OFF IGNITION. RETURNED 2 HOURS LATER AND EVERYTHING WAS BACK TO NORMAL. TOOK CAR TO DEALER AND WAS TOLD THEY COULD FIND NOTHING WRONG. CONTACTED ACURA CORPORATE AND THEY SAID IT WAS UP TO THE DEALER! RESEARCH SHOWS OTHERS HAVE HAD THE SAME PROBLEM BUT IN SOME CASES WITH HIGHWAY SPEEDS THE CAR ALSO SUDDENLY DROPPED SPEED. OBVIOUSLY, THIS COULD BE VERY DANGEROUS. THE ISSUE IS CLEARLY AN INTERMITTENT BUG, PROBABLY SOFTWARE. RATHER THAN DO THEIR JOB AND TRY TO RECREATE IT AT THEIR LABS, ACURA IS JUST WAITING UNTIL THERE IS A LUCKY HIT ON THE PROBLEM OR AN ACCIDENT BEFORE RESPONDING. CLEARLY THIS IS A TOUGH PROBLEM BUT THAT IS EXACTLY WHY THE "STANDARD" METHODOLOGY ISN'T SUFFICIENT. I GUESS THE ONLY RESPONSE FOR A USER IS TO NOT EVER BUY AN ACURA AGAIN. THAT WILL BE MY SOLUTION. *TR

TRANSMISSION - CAR LURCHES AT LOW SPEEDS AND HESITATES WHEN YOU TRY TO START OFF FROM A STOP. I PURCHASED A 2016 ACURA MDX FROM JAY WOLFE HONDA IN KANSAS CITY, MO AND SO FAR MY TOTAL OVERALL EXPERIENCE IS A "0" I HAVE HAD MY CAR IN THE SHOP FOR ABOUT 20% OF THE TIME I HAVE OWNED IT AND MY LAST REPAIR WAS TO REPLACE THE TRANSMISSION WITH 10,000 MILES ON THE VEHICLE! IT STILL SHIFTS JERKY AT LOW SPEED BUT I HAVEN'T TAKEN THE CAR BACK BECAUSE I AM GOING TO PURSUE THE LEMON LAW AND/OR ACURA ARBITRATION. I HAD A LOUD NOISE IN THE REAR END, AFTER THEY REPLACED THE STRUTS (AFTER 3 REPAIR ATTEMPTS) AND IT IS BETTER. THERE ARE 3 SERVICE BULLETINS OUT THERE FOR THOSE OF YOU WHO WANT TO TRY THEM TSB NO 16-035 REPLACE REAR SUSPENSION DAMPERS AND REAR UPPER MOUNT BUSHINGS. TSB NO 15-039 REPLACE TRANSMISSION END COVER GASKETS TSB NO 15-054 SOFTWARE UPDATE IN POWERTRAIN AND TRANSMISSION CONTROL MODULES. I CALLED ACURA AND NONE OF THESE WERE LINKED TO MY SPECIFIC VEHICLE VIN #. HAD THEY REPLACED THE GASKETS, I MAY NOT HAVE HAD A FLUID LEAK WHICH SUPPOSEDLY CAUSED THE TRANSMISSION REPLACEMENT. THE MODULE UPDATE IS SUPPOSED TO CORRECT THE SHIFTING - THAT IS QUESTIONABLE. THE REAR END WORK DID HELP THE NOISE IN THE REAR END. I COULD CONTINUE WITH MINOR DETAIL ISSUED BUT SUFFICE TO SAY I WOULD NOT PURCHASE NOR WOULD I RECOMMEND ANYONE TO PURCHASE AN ACURA MDX!!

TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE PARKING THE VEHICLE AND APPLYING THE BRAKE PEDAL, THE VEHICLE CONTINUED TO MOVE FORWARD. THE CONTACT SHIFTED THE VEHICLE INTO REVERSE AND THE VEHICLE ROLLED BACKWARDS OUT OF THE GARAGE WHILE THE BRAKE PEDAL WAS STILL BEING DEPRESSED. THE CONTACT COULD NOT STOP THE VEHICLE. THE VEHICLE MOVED INTO THE STREET UNTIL THE CONTACT PRESSED THE START/STOP IGNITION BUTTON WHILE STILL APPLYING THE BRAKES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE ISSUE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000. UPDATED 06/01/17*LJ UPDATED 09/07/2017*JS

NOTHING BUT TROUBLE SINCE I BOUGHT IT. PURCHASED JAN 2016. HAS REPLACED --- NAVIGATION, AMPLIFIER & FUEL PUMP!!! OWNED 2016 MDX FOR LESS THAN A WEEK- VEHICLE JOLTS FORWARD-GIVES ITSELF EXTRA GAS EVEN WHEN YOUR FOOT IS ON THE BRAKE! TRANSMISSION NOT SMOOTH. BEEN IN FOR SERVICE OVER 40 DAYS NOW (TOTAL). HESITATES SOMETIMES- WAS STUCK AT 15 MPH FOR A FEW MINUTES. RADIO GOES UNRESPONSIVE- NO BUTTONS WORK GETS STUCK AT STATION/VOL CAN'T TURN OFF EITHER. NAVIGATION DIED- TURNED OFF, THEN FLICKERED(WAS REPLACED) . SPEAKERS WENT FLAT- AMPLIFIER DIED (WAS REPLACED). THE ENGINE IDLE FEATURE DOESN'T WORK RIGHT. IT DOESN'T KEEP MY SAMSUNG PHONE CHARGED. I'VE TRIED MULTIPLE CORDS INCLUDING THE ORIGINAL ONE THAT CAME WITH PHONE. ACURALINK DOESN'T ALWAYS WORK EITHER. I SENT A DESTINATION BUT IT DOESN'T SHOW UP FOR A FEW HOURS OR DAYS! IT TWEETS NOW. THE WINDOW NOW SQUEAKS (NO, IT IS NOT TINTED OR ANYTHING). IT MAKES A STRANGE DRIPPING NOISE WHEN YOU TURN IT OFF. IT EATS GAS! I FILL IT UP AND IT'S GONE IN A BLINK..NOT THE APPROPRIATE MILES. IT BEEPS LOUDLY AND BLINKS THAT THERE IS AN OBJECT APPROACHING FOR NO REASON- NO ONE/THING THERE- NOTHING MOVING. IT HAS A MIND OF IT'S OWN. I'VE BEEN A LOYAL HONDA/ACURA OWNER FOR OVER 18 YEARS AND THEY HAVE NOT HELPED. WHEN THEY REPLACED THE NAVI THEY SAID THEY'D GIVE ME $500 FOR MY TROUBLE- BUT DIDN'T ANYWAY. THEY SAY THERE IS NOTHING WRONG WITH IT-- BUT JUST MONDAY SAID IT NEEDS A NEW FUEL PUMP BUT IS "SO NEW" THEY DON'T HAVE ONE SO IT HAD TO BE ORDER

THERE IS NO WAY TO PLACE THE CAR IN NEUTRAL WITHOUT TURNING THE ENGINE ON. TODAY I WAS AT A GAS STATION WHEN A FUEL PUMP MALFUNCTIONED AND THERE WAS A FUEL SPILL THAT NEEDED TO BE CLEANED. THE PROCEDURE WAS TO MOVE THE CAR WITHOUT TURNING ON THE ENGINE SO THEY CAN ACCESS THE AREA TO CLEAN UP THE SPILL. AFTER SPEAKING TO MY LOCAL DEALER AND TO THE MAIN CONTACT PHONE NUMBER FOR HONDA NORTH AMERICA, THERE IS NO WAY TO GET THE CAR IN NEUTRAL WITHOUT THE ENGINE BEING ON. THIS CAUSED A SIGNIFICANT DELAY IN GETTING MY CAR MOVED SINCE A TOW TRUCK WITH A DOLLY WAS NEEDED.

AS I DRIVE MY CAR I EXPERIENCE VERY STRANGE BEHAVIOR FROM MY 9 SPEED TRANSMISSION. IT OCCURS BOTH WHILE ACCELERATING AND DECELERATING. DURING DECELERATION: (1) BY ONLY TAKING YOUR FOOT OFF THE GAS TO DECELERATE CREATES TRANSMISSION CONFUSION (THE CAR DOESN'T KNOW WHICH GEAR TO BE IN), WHICH CAN CAUSE THE CAR TO LUNG FORWARD OR JERK BACKWARD (2) THIS ALSO MAKES IT HARD TO STOP, REQUIRING LOTS OF EXTRA BRAKE PRESSURE. DURING ACCELERATION THE CAR CAN FEEL UNRESPONSIVE, WHICH CAN PROVE SCARY WHEN PULLING OUT INTO TRAFFIC.

WE PURCHASED A 2016 ACURA MDX WITH SH-AWD. WITHIN THE FIRST FEW WEEKS WE NOTICED THE TRANSMISSION SHIFTS WERE JERKY AND ERRATIC. MOST OF THE PROBLEMS OCCURRED WHEN DRIVING BLOW 40 MPH. THE VEHICLE ALSO LUNGES FORWARD UNEXPECTEDLY WHEN DECELERATING WHILE YOUR FOOT IS OFF THE GAS PEDAL. IT FEELS AS IF THE CAR DOWNSHIFTS AND YOU GET SOME UNEXPECTED ACCELERATING. WE HAD ISSUES WITH THE TRANSMISSION SINCE THE FIRST FEW WEEKS, THE DEALERSHIP KEPT SAYING THAT IT IS AN 'ADAPTIVE TRANSMISSION' AND WILL GET BETTER AFTER TIME. AFTER A FEW MONTHS, THINGS ONLY GOT WORSE. THE TRANSMISSION WOULD MAKE A LOUD METAL ON METAL NOISE WHEN STARTING THE CAR UP. THE VEHICLE WAS IN THE DEALERSHIP FOR ALMOST 3 WEEKS BEFORE THEY COULD IDENTIFY AND FIX THE PROBLEM. THEY ENDED UP REPLACING THE ENTIRE TRANSMISSION DECEMBER 2015 AND WE HAD TO GO BACK TO HAVE THE TRANSMISSION ADJUSTED AS IT WAS SHIFTING SO HARD THAT YOU WOULD HEAR A CLUNK. THE VEHICLE HAS NEVER BEEN THE SAME AND IT DOES NOT FEEL SAFE TO DRIVE, ESPECIALLY IN THE WINTER. WE ARE VERY CAREFUL WHEN COMING TO A STOP BECAUSE YOU NEVER KNOW IF IT WILL SUDDENLY LUNGE FORWARD. NOW 8 MONTHS AFTER HAVING THE TRANSMISSION REPLACED, THE SAME NOISE IS COMING BACK. THE CAR IS BACK IN THE DEALERSHIP AND THEY WERE ABLE TO REPLICATE THE SOUND AGAIN. HOWEVER, NOW THEY ARE TELLING US THAT IT'S A CHARACTERISTIC OF THE TRANSMISSION AND THAT 40-50% OF ALL MDX'S WITH THE 9 SPEED AUTO WILL DEVELOP THIS NOISE! THEY SAY IT IS DUE TO THE FLUID BUILDING UP AT THE BOTTOM

WE TOOK A TEST DRIVE LOCALLY AROUND THE DEALER ON CITY STREETS AND DROVE MOSTLY UNDER 35 MILES PER HOUR. LATER THAT DAY WE TOOK DELIVERY OF OUR NEW 2016 ACURA MDX. AS WE STARTED DRIVING IT WE EXPERIENCED PROBLEMS WITH SHIFTING. IT WAS ABNORMAL JERKING AND HESITATING AT SPEEDS BETWEEN 10-55MPH. IT WOULD SHIFT THROUGH GEARS RANDOMLY. SO MUCH JERKING AND HESITATING THAT MY FAMILY COMPLAINS OF JOLTS TO THEIR BODY. I HAVE TAKEN MY CAR IN SEVERAL TIMES AND THEY INSIST THAT THIS IS NORMAL TO DUE 9 SPEED OPERATION. THE ONLY WAY THAT I AM DRIVING THE CAR SMOOTHLY IS BY BABYING THE PEDAL. I DO NOT FEEL SAFE AND DO NOT FEEL CONFIDENT IN DRIVING IT. YOU WOULD HIT THE ACCELERATOR THE CAR WILL HESISTATE BEFORE THE CAR GOES FORWARD. THE BUTTONS WHILE BEING A COOL NEW FEATURE PRESENTS A SAFETY PROBLEM BECAUSE YOU HAVE TO LOOK DOWN AND FREQUENTLY CANNOT ENGAGE IN THE PROPER GEAR. IF YOU NEED TO GO FAST OR EVER GET CHASED?? THEN YOU CAN'T DO SO IN A QUICK MANNER! CAR NOW HAS 9800 MILES AND THIS PROBLEM STILL EXISTS.

WE BOUGHT A BRAND NEW 2016 ACURA MDX MODEL AND WITHIN FEW MONTHS, STARTED HAVING TRANSMISSION PROBLEMS. THE CAR WOULD START STALLING IN THE MIDDLE OF THE ROAD AND COULD NOT ACCELERATE TO PICK UP SPEED. THIS HAPPENED IN A MAJOR HIGHWAY WHEN IT SUDDENLY STALLED AND COULD NOT PICK UP SPEED. FELT LIKE HAVING NO CONTROL OF CAR SPEED. THE D LETTER ON DASHBOARD STARTED FLASHING AND ALSO SHOWED BLIND SPOT MONITOR REPORT FAILURES. TOOK THE CAR TO DEALER FIRST TIME AND THEY COULD NOT FIND ANYTHING AND SAID IT SHOULD NOT HAPPEN AGAIN. THE SECOND TIME HAPPENED IN A SHORT PERIOD OF TIME. TOOK IT TO DEALER AND HE SAID ITS FIXED AND KEPT CAR FOR FEW DAYS. WITHIN VERY FEW DAYS THE PROBLEM HAPPENED AGAIN. APART FROM THIS, THE CAR WHEN PUT IN DRIVE FROM PARK WOULD START GOING BACKWARDS WITH LITTLE UPHILL WHICH ALMOST GOT ME IN AN ACCIDENT ON THE HIGHWAY. I FELT VERY UNSAFE TO DRIVE THE CAR ON A HIGHWAY DUE TO THESE SAFETY CONCERNS AS THERE WAS A POTENTIAL FOR ACCIDENTS AND INJURY TO SOME ONE. WE DEMONSTRATED THIS TO DEALER THE THIRD TIME. WE CALLED CLIENT SERVICES OF ACURA MANUFACTURER AND OPENED A CASE. THE REGIONAL MANAGER MENTIONED THEY WILL LOOK INTO THE ISSUES. WE HAD A LONG ROAD TRIP PLANNED AND WE WERE DEPENDENT ON THIS CAR AS IT WAS A FAMILY CAR BUT FELT VERY UNSAFE. THE CLIENT SERVICES OF ACURA HAD COMPLETE LACK OF EMPATHY AND WAS UNWILLING TO DO ANYTHING. HE KEPT STRESSING THAT WE NEED TO PICK UP THE CAR AND RETURN THE LOANER CAR ALTHOUGH WE HIGHLIGHTED THE SAFETY CONCERNS. WE ARE CO