MY 2016 MDX HAS HAD ITS TRANSMISSION REPLACED TWICE. THE SYMPTOMS ARE USUALLY "CHIRPING" NOISES AND/OR ROUGH/VIOLENT SHIFTING BEHAVIOR. ON THE VERY DAY THAT I PICKED THE VEHICLE UP FROM THE ACURA SERVICE SHOP AFTER ITS 2ND TRANSMISSION REPLACEMENT, THE VEHICLE STILL WILDLY EXHIBITED "CHIRPING" NOISES, ALL OF WHICH ARE DOCUMENTED IN A YOUTUBE VIDEO THAT WE TOOK WHILE DRIVING THE VEHICLE HOME THAT DAY. EVEN AFTER 2 TRANSMISSION REPLACEMENTS, THE TRANSMISSION IS BEGINNING TO EXHIBIT THE SAME SYMPTOMS YET AGAIN. THIS IS A LEMON TRANSMISSION. THIS WEEK, I HAD AN INDEPENDENT MECHANIC WHO SPECIALIZES ONLY IN ACURA/HONDA VEHICLES INSPECT THE TRANSMISSION. HE DOCUMENTED THE "CHIRP" NOISE AS WELL AS "HARSH" AND "ERRATIC" SHIFTING. THIS IS ALL DOCUMENTED IN WRITING ON HIS WORK ORDER RECEIPT, WHICH I CAN PROVIDE UPON REQUEST. THIS MECHANIC ALSO SUGGESTED THAT IF THE TRANSMISSION FAILS, IT COULD CAUSE A CATASTROPHIC CRASH AND POTENTIAL INJURY OR DEATH TO OCCUPANTS DEPENDING ON THE SITUATION. PRIOR TO THE INDEPENDENT MECHANIC EXAMINING THE VEHICLE, MY LOCAL ACURA SERVICE SHOP GAVE ME THE "RUN-AROUND" SONG-AND-DANCE BY SAYING THEY CAN'T FIX ANYTHING BECAUSE THEY WERE "UNABLE TO RECREATE THE SYMPTOMS". THEY STATED THIS DESPITE THE FACT THAT I HAVE EXTENSIVE VIDEO/AUDIO EVIDENCE OF THE SYMPTOMS ON YOUTUBE OF MY SPECIFIC VEHICLE.
2016 Acura MDX complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
THE DESIGN DEFECT ON THIS ACURA IS THAT THE VEHICLE SUFFERS FROM "SUDDEN ACCELERATION," AFTER DEPRESSING THE ACCELERATOR THE VEHICLE CONTINUES TO ACCELERATE FOR VARIOUS SECONDS. THE SAME ISSUE HAPPENS WHEN THE VEHICLE SLOWS DOWN AFTER PRESSING THE BRAKE WHEN ARRIVING TO AN INTERSECTION, AFTER RELEASING THE BRAKE WHEN GETTING READY TO STOP THE VEHICLE WILL CONTINUE TO ACCELERATE, CAUSING A TREMENDOUS HAZARD AND RISK OF DEATH FOR AN ACCIDENT TO PEOPLE IN OTHER VEHICLES, PEDESTRIANS, AND OCCUPANTS OF THE VEHICLE ITSELF. I TOOK THE VEHICLE FOR REPAIR AT YOUR ACURA DEALERSHIP IN MISSION VIEJO, CALIFORNIA (SEE ENCLOSED BACK UP DOCUMENTS), AND THE SERVICE SPECIALIST FROM ACURA RECOMMENDED ME TO PAY FOR ADDITIONAL SERVICES OVER AND BEYOND MY STILL EXISTING WARRANTY (WARRANTY IS VALID UNTIL 03/2020), LIKE A SOFTWARE UPDATE AND AN TRANSMISSION FLUSH, STATING IT WOULD REPAIR THE CONDITION. WELL, THE CONDITION WAS NEVER FIX AND THE RISK OF ACCIDENT STILL REMAINED. I TOOK THE VEHICLE ON A SECOND OCCASION TO THE SAME DEALERSHIP, AND THIS TIME, SINCE THEY HAVE ALREADY TAKEN MY MONEY ON THE PREVIOUS SERVICE, DECLINED TO DO ANY MORE REPAIRS ARGUING THAT CONDITION (SUDDEN ACCELERATION) IS NOT CONSIDERED HAZARDOUS BY ACURA USA, AND THAT IT HAPPENS TO OTHER ACURA VEHICLE WITH THIS TYPE OF TRANSMISSION, AND THEREFORE THEY WOULDN'T DO ANYTHING TO FIX IT. ON THIS SECOND TIME I RECORDED THE CONVERSATIONS WITH THE SERVICE CONSULTANTS AND WITH THE SERVICE MANAGER, IN CASE I HAD TO ESCALATE THIS ISSUE
ATTEMPTED TO ACCELERATE WITH PEDAL WHILE AT FREEWAY SPEEDS AND AFTER CANCELING CRUISE CONTROL, VEHICLE DOES NOT ACCELERATE, DOWNSHIFTS INSTANTLY TO 2ND GEAR, MULTIPLE WARNING LIGHTS ON DASH, MAIN DISPLAY READS 'EMISSIONS SYSTEM PROBLEM'. ACCELERATOR FUNCTION RETURNS BUT TRANSMISSION IS STUCK IN 2ND GEAR AT FREEWAY SPEEDS AND VERY HIGH ENGINE RPM. MUST MAKE EMERGENCY STOP ON SIDE OF ROAD AND RESTART VEHICLE TO REMEDY. CHECK ENGINE LIGHT AND 'EMISSIONS SYSTEM PROBLEM' WARNING REMAIN FOR A DAY OR TWO FOLLOWING AN INCIDENT BUT VEHICLE DRIVES OK. THIS ISSUE HAS OCCURRED ON 4 SEPARATE OCCASIONS. TOOK TO ACURA DEALER AFTER 3RD INCIDENT AND DEALER REPORTED NO TROUBLE FOUND.
WHEN DRIVING AT HIGHWAY SPEEDS FOR AT LEAST A HALF HOUR AND ATTEMPTING TO ACCELERATE, THE ENGINE SPEED WILL DROP TO IDLE AND WILL NOT RESPOND TO ACCELERATOR PEDAL MOVEMENT FOR SEVERAL SECONDS. WHEN THIS HAPPENS, THERE ARE NO: WARNINGS, LIGHTS, OR MESSAGES AND NO FAULT CODES ARE STORED IN ANY OF THE CONTROL MODULES. THIS HAS NEVER HAPPENED WHEN USING CRUISE CONTROL. THIS HAS HAPPENED ON AT LEAST 9 DIFFERENT TRIPS. THIS IS AN EXTREMELY DANGEROUS CONDITION THAT HAS NEARLY RESULTED IN ANOTHER VEHICLE IMPACTING OURS FROM BEHIND, DUE TO THE RAPID DECELERATION.
SINCE WE PURCHASED THIS CAR WE HAVE ISSUES WITH THE VEHICLE WHERE IT IS HESITATING TO ACCELERATE WHEN GOING FROM 0 MPH TO 30 MPH. WE TOOK IT TO THE DEALERSHIP AND THEY UPDATED THE SOFTWARE FOR THE POWERTRAIN BUT STILL THE VEHICLE HAS ACCELERATION ISSUES WHEN GOING FROM 0 TO 40 MILES PER HOUR. WE HAVE RESEARCHED THIS ISSUE ON INTERNET AND IT SEEMS LIKE LOTS OF PEOPLE OWNING ACURA ARE HAVING THIS ISSUE. THIS ISSUE IS ATTRIBUTED TO NEW 7 SPEED TRANSMISSION THAT ACURA BUILT. IT LOOKS LIKE A SAFTEY ISSUE SINCE THE VEHICLE WOULD NOT ACCELERATE AFTER STOPPING AT TRAFFIC LIGHT OR STOPPING TO TAKE RIGHT AND RE ACCELERATING.
VEHICLE ACCELERATION IS SLUGGISH AT STOP AND GO. DURING HIGHWAY SPEED, IF TRANSMISSION IS IN LOW CRUISING GEAR AND YOU NEED TO ACCELERATE, TRANSMISSION IS SLUGGISH. ISSUES WAS CORRECTED AT DEALER. DEALER FOUND 1 FAULTY TRANSMISSION COMPUTER CODE. NEW SYMPTOMS AFTER COMPUTER FIX, OVER ACCELERATION AND HARSH SHIFT POINTS. DEALER ADVISED TO DRIVE 500 MILE AFTER COMPUTER REFLASH. INTERIOR LIGHT DO NOT DIM AFTER A FEW SECONDS. INTERIOR LIGHTS WILL NOT TURN OFF REGARDLESS OF LOCKING VEHICLE. REAR SUSPENSION HAS A 0.55 CAMBER DIFFERENCE, VEHICLE HAS 26,765 MILES. I ASKED DEALERSHIP SERVICE TO LOOK AT THIS ISSUE. DEALER NEVER ADVISED ON ISSUES.
NOVEMBER 10, 2019 TRAVELING ON HIGHWAY AT ~65 MPH, PRESSED ACCELERATOR TO PASS CAR AND VEHICLE WOULD NOT SPEED UP...FELT LIKE THE CAR WAS IN NEUTRAL. AFTER ABOUT 7 TO 10 SECONDS THE TRANSMISSION FINALLY KICKED IN AND THE CAR ACCELERATED. IF THIS HAPPENED ON A 2 LANE ROAD THE LACK OF TRANSMISSION DELIVERING POWER TO WHEELS COULD HAVE RESULTED IN A HEAD ON COLLISION. SERVICE APT SCHEDULED WITH ACURA DEALERSHIP WHERE PURCHASED AND WAS TOLD THEY COULD FIND NO 'CODES' OR ALERTS IN CARS COMPUTER AND THAT THEY FOUND NOTHING WRONG. THE DID SAY THEY REPROGRAMMED THE TRANSMISSION SOFTWARE...BUT THEY HAVE DONE THAT 2 OTHER TIMES. CAR HAS ONLY 35K MILES ON IT AND WE HAVE BROUGHT CAR INTO ACURA DEALERSHIP 4 TIMES TO ADDRESS THE HARSH SHIFTING OF TRANSMISSION AND TOLD THEM EACH TIME WE FELT IT WAS A SERIOUS SAFETY CONCERN. THE ABOVE INCIDENT OF NO POWER WHEN ATTEMPTING TO PASS ON HIGHWAY IS THE FIRST TIME THAT HAS HAPPENED..BUT IS A VERY SERIOUS CONCERN. WE WERE TOLD FOR THE 3RD TIME THAT THE HARSH SHIFTING AND GEAR-WANDERING WAS A 'CHARACTERISTIC' OF THIS MAKE / MODEL CAR AND THAT ACURA HAS BEEN TRYING TO ADDRESS THE ISSUE WITH TRANSMISSION SOFTWARE UPDATES. I HAVE SEEN MANY ONLINE COMPLAINTS OF THE "GEAR-WANDERING' TRANSMISSION ISSUE ONLINE AND HAVE ALSO READ SIMILAR SAFETY COMPLAINTS OF CAR LOSING TRANSMISSION POWER AT HIGHWAY SPEEDS. PLEASE THOUGHTFULLY REVIEW THIS COMPLAINT AND CONTACT ME IF YOU NEED ADDITIONAL INFORMATION. WE FIRMLY BELIEVE THAT THE KNOWN REPORTED ISSUES OF THE 2016
EXPERIENCE THREE DIFFERENT SCENARIOS WHERE THE TRANSMISSION EITHER APPEARS TO SHIFT INTO NEUTRAL OR GEARS GRINDING. 1) SHIFTING FROM PARK TO DRIVE, THE VEHICLE ALL OF A SUDDEN STALLS AND ENGINE REVS UP WITHOUT ANY MOTION. RESOLVED BY SHIFTING VEHICLE BACK TO PARK, AND THEN TO DRIVE. 2) WHEN VEHICLE IS IN-MOTION AT HIGHWAY SPEEDS BETWEEN 40-70 MPH, ALL OF A SUDDEN VEHICLE LOSES ACCELERATION POWER AND SPEED DECREASES FOR 3-4 SECONDS FORCING OTHER VEHICLES FROM BEHIND TO EITHER BRAKE OR SLOW DOWN. OFTEN OCCURS WHILE MERGING ONTO THE HIGHWAY OR LANE CHANGES WHERE ACCELERATION IS REQUIRED. 3) WHILE DRIVING ON NORMAL STREETS AT 30-40 MPH, GEARS GRIND FOR APPROXIMATELY 1-2 SECONDS WITHOUT LOSING ACCELERATION.
MY 2016 MDX HAS A FUEL PUMP FAILURE WHICH HAS CAUSED MY MDX TO STALL AND LED TO PROBLEMS WITH MY FUEL INJECTORS. THERE IS A RECALL BUT MY ACURA DEALER REFUSES TO HONOR IT. ON 10/18 MY WIFE WAS DRIVING THE CAR ON THE FREE WAY AND IT SLOWED TO A STALL. THIS IS A KNOWN ISSUE. I HAVE PASTED A URL TO THE RECALL BELOW. THE DEALER REFUSED TO FIX MY FUEL INJECTORS OR REPLACE MY FUEL PUMP. THE ARE OFFERING A FREE FUEL PUMP SOFTWARE UPGRADED BUT THEY WANT ME TO PAY TO REPLACE THE FUEL PUMP AND FUEL INJECTORS. HTTPS://WWW.CONSUMERREPORTS.ORG/CAR-RECALLS-DEFECTS/HONDA-ACURA-RECALL-POTENTIAL-STALLING-ISSUE-ACCORD-MDX-TLX/
THE FRONT DRIVER SIDE SUSPENSION IS MAKING A CLUNKING SOUND WHEN DRIVING OVER A SPEEDBUMP OR POTHOLES OR WHEN TURNING. THE VEHICLE SWAYS- PITCHING AND ROLLING.
I WAS APPROACHING A STOP LIGHT ON A BUSY STREET ON A VERY BRIGHT DAY AND DID NOT SEE THAT THE STOP LIGHT I WAS APPROACHING HAD TURNED RED. WHEN I REALIZED IT WAS RED, I BRAKED RAPIDLY OF COURSE BUT STILL GOING AT A PRETTY GOOD SPEED I HIT THE STOPPED CAR IN FRONT OF ME. THE COLLISION WAS BETWEEN DRIVERS SIDE OF MY MDX AND RIGHT REAR OF A MEDIUM-SIZED WHITE JEEP. MY 17 YR OLD SON WAS IN THE FRONT PASSENGER SEAT AND HIS AIR BAG DEPLOYED, HOWEVER MY DRIVER BAG DID NOT DEPLOY. BOTH SEAT BELTS LOCKED UP. THE IMPACT WAS VERY STRONG ON DRIVER SIDE GIVEN THAT IS WHERE WE HIT. FORTUNATELY, MY SEAT BELT KEPT ME FROM HITTING THE WINDSHIELD. MY ONLY INJURIES ARE NECK ACHE, HEAD ACHE, SEAT BELT BRUISES, AND RINGING EARS. MY CONCERN IS FOR FUTURE USE OF MY CAR. IF THE DRIVER AIR BAG DID NOT DEPLOY GIVEN THIS HARD OF A HIT, I DO NOT BELIEVE IT WILL DEPLOY IN ANY COLLISION. I FILED A COMPLAINT WITH ACURA REQUESTING THEM TO INSPECT THE AIRBAG AND BLACK BOX TO DETERMINE WHY IT DID NOT DEPLOY AND THEY SAID THAT AIRBAGS ARE DESIGNED TO ONLY DEPLOY WHEN NEEDED AND IN THIS CASE THE CARS COMPUTER DETERMINED IT WAS NOT NEEDED HENCE THERE IS NO REASON TO INSPECT IT FURTHER. I BELIEVE THAT IF THE AIRBAG DEPLOYED ON THE PASSENGER SIDE WHERE THE IMPACT WAS LESS THEN THE AIR BAG SHOULD HAVE ALSO DEPLOYED ON THE DRIVER SIDE. MY INSURANCE ADJUSTER ALSO SUPPOSEDLY REQUESTED ACURA TO INSPECT THE VEHICLE AND THEY ALSO DID NOT GET ANY FAVORABLE ACTION FROM ACURA. HONDA/ACURA OF AMERICA RETURNED MY PHONE CALLS
APRIL 25,2019 DRIVING FROM ILLINOIS TO MS AT 75 MPH ON INTERSTATE AND APPLIED BREAK FOR UPCOMING CONSTRUCTION ZONE AND ALL WARNING SYSTEM LIGHTS FLASH THROUGH DASH AND CARE IMMEDIATELY STARTED SLOWING AND HAD NO ACCELERATION AT ALL. DISABLED ALL SAFETY FEATURES. ROAD DEPARTURE, BRAKE SYSTEM, ECT. PULLED OVER TO SIDE OF ROAD. RESTARTED SEVERAL TIMES AND ALL BUT TWO LIGHTS REMAINED ON SO CALLED DEALER. TWO LIGHTS REMAINED FLASHING AND CAR NOW SEEMED TO DRIVE OK SO COULD BE BROUGHT TO DEALER ABOUT 80 MILES AWAY. MEMPHIS ACURA DEALER WANTED TO KEEP CAR BECAUSE THEY INDICATED TRANSMISSION ISSUE BUT SINCE LIGHTS WERE RESET THEY SAID TAKE TO DEALER IF COMES ON AGAIN. MILEAGE 92,321. CALLED PEORIA IL ACURA DEALER A WEEK LATER TO CHECK ON ISSUE AND THEY SAID CODE WAS IMPLY A GLITCH. JULY 28, 2019 DRIVING 40 MPH IN TOWN AND ALL SAFETY LIGHTS CAME ON DASH. DISABLE ED ALL SAFETY FEATURES OF VEHICLE. RESTARTED SEVERAL TIMES AND EVENTUALLY ALL LIGHTS BUT TWO REMAINED ON. A FEW HOURS LATER ALL LIGHTS WERE NOW OFF. MAKE APPOINTMENT WITH PEORIA IL ACURA DEALER. MILEAGE 97,974. PEORIA DEALER SAID THE LIGHTS SOME ON BECAUSE WE NEEDED OUR 105,000 SERVICING WHICH INCLUDES ABOUT $1500 IN SERVICE LIKE PLUGS AND TIMING BELT. I CHALLENGE THEIR CLAIM (NOT AT THE MILEAGE) THAT ACURA WOULD CAUSE A SERIOUS SAFETY ISSUE FOR US ALL TO GET US TO DO THE SERVICE. THEY SAID UNFORTUNATELY THAT IS WHAT HAPPENS. NEXT WEEK HAD SPARK PLUGS REPLACED SINCE THEY SAID THAT CAUSED MISFIRE CODE. AUGUST 21 2019 AT 99,800
TRANSMISSION SLIPS WHEN ACCELERATING. I WAS TRYING TO PASS A LARGE TRUCK ON A TWO LANE HIGHWAY AND THE CAR STOPPED ACCELERATING AS I WAS TRYING TO PASS THE TRUCK IN THE OTHER LANE. I HAD TO HIT BRAKES TO COAST BACK BEHIND TRUCK WHILE I WAITED FOR TRANSMISSION TO REENGAGE. RPMS DROPPED TO 0 DURING THIS EVENT. CAR WAS IN TO DEALER 2 WEEKS AGO FOR THIS SAME ISSUE AND THEY UPDATED THE CAR'S SOFTWARE.
AIR BAG ALERT LIGHT CAME ON WITH RED AIRBAG AND STEERING WHEEL SIGN. TAKING IT TO DEALER TOMORROW, AND WILL UPDATE TOMORROW. THIS HAPPENED WHILE I WAS DRIVING STRAIT ON FREEWAY.
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE TURNING THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
2016 ACURA MDX. CONSUMER WRITES IN REGARD TO DEFECTIVE TRANSMISSION. *AS THE CONSUMER STATED THE TRANSMISSION WAS REPAIRED TWICE AND FAILED A THIRD TIME. *JS
VEHICLE HAD AN ELECTRONIC FAILURE (EPS) WHICH CAUSED A LOSS OF STEERING CONTROL. VEHICLE WAS IN MOTION IN OUR DRIVEWAY.
BEFORE SHARING THE DETAILS, YOU SHOULD KNOW THAT THIS COULD BE A DEADLY SAFETY MATTER. IF A TRANSMISSION FAILS AT HIGHWAY SPEEDS (OR ANY SPEED), THE VEHICLE LOSES POWER AND COULD VERY EASILY GET CRUSHED BY AN 18-WHEELER. A DRIVER AND/OR A WHOLE FAMILY COULD DIE. YOU SHOULD GO AFTER ACURA BEFORE SOMEONE HAS TO DIE AS A RESULT OF ACURA'S NEGLIGENCE. MY 2016 ACURA MDX HAD ITS FIRST TRANSMISSION REPLACEMENT IN OCTOBER 2016 AT AROUND 14,000 MILES AND ABOUT 18 MONTHS INTO OWNERSHIP. I HAD PURCHASED THE VEHICLE AS A BRAND NEW CAR FROM AN ACURA DEALER. I AM THE ONLY OWNER, AND IT HAS BEEN "BABIED" AND RECEIVED PROPER MAINTENANCE FROM ACURA DEALER SERVICE SHOPS ONLY. LEADING UP TO THE 1ST TRANSMISSION REPLACEMENT, THE VEHICLE WAS MAKING AWFUL "CHIRPING" NOISES UPON SLIGHT ACCELERATION AT SLOW SPEEDS. AFTER THE 1ST TRANSMISSION REPLACEMENT, ALL SEEMED FINE UNTIL RECENTLY. AT AROUND 38,000 MILES (SPRING 2019, STILL BARELY WITHIN THE 4 YEAR WARRANTY), THE VEHICLE BEGAN TO EXHIBIT IDENTICAL SYMPTOMS. AT 39,000 MILES, THE MDX RECEIVED ITS 2ND TRANSMISSION REPLACEMENT. ON THE VERY DAY THAT I PICKED IT UP FROM THE 2ND TRANSMISSION REPLACEMENT REPAIR WORK, THE MDX STARTED MAKING FAR WORSE NOISES THAN BEFORE THE REPAIR WORK. IT IS BACK IN THE SHOP AGAIN AND ACURA SEEMS TO BE AT A COMPLETE LOSS FOR HOW TO FIX IT PROPERLY FOR A 3RD TIME! THERE ARE MANY ACURA/HONDA TECHNICAL SERVICE BULLETINS ABOUT TRANSMISSION ISSUES ON THESE AND ACURA/HONDA-RELATED VEHICLES WHICH USE THE SAME TRANSMISSION. IT I
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V060000 (FUEL SYSTEM, OTHER). THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED AT DALLAS ACURA (4801 LEMMON AVE, DALLAS, TX 75219, (214) 692-2872), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
PURCHASED THE CAR 7/6/2019 USED WITH 26,943 MILES. AT 27,961 MILES I WAS DRIVING ON THE FREEWAY IN STOP AND GO TRAFFIC. PRESSED ON THE ACCELERATOR AFTER A STOP AND THE CAR JERKED AND I HEARD A LOUD "CLUNK". WARNING LIGHTS APPEARED FOR "TRANSMISSION SYSTEM PROBLEM" AND "BLIND SPOT WARNING MALFUNCTION". THE CAR SEEMED TO STAY IN FIRST OR SECOND GEAR AS I SLOWLY EXITED THE FREEWAY AT HIGH RPM. HAD IT TOWED TO THE ACURA DEALER. TRANSMISSION REPLACED AS A RESULT.
AT 80,000 MILES CAR STARTED MAKING A NOISE SOUNDING LIKE METAL SPINNING ON METAL. TRANSMISSION SYSTEM PROBLEM LIGHT CAME ON. RPMS WENT REALLY HIGH WHEN I TOOK MY FOOT OFF THE GAS THE RPMS WENT REALLY LOW. THIS ALL HAPPENED WHILE I WAS ON THE HIGHWAY. PULLED OVER, SHUT CAR OFF, RESTARTED CAR, WARNING LIGHT WENT AWAY RPMS WERE FINE BUT THE NOISE WAS STILL THERE. TOOK CAR IN FOR SERVICE THEY COULDN'T FIND ANY PROBLEM HAD TRANSMISSION FLUID REPLACED AND THE NOISE WENT AWAY HOWEVER OCCASIONALLY THE TRANSMISSION SYSTEM PROBLEM WOULD OCCUR. SO I SHUT OFF THE CAR RESTART AND THE PROBLEM GOES AWAY. SEEMS THE TRANSMISSION PROBLEM HAPPENS WHEN I'M ON THE HIGHWAY AND GOING UP HILL BETWEEN 60 AND 70 MILES AN HOUR WHEN THE RPMS GO SLIGHTLY ABOVE TWO. IT DOES NOT SEEM TO HAPPEN ON LEVEL GROUND. I DO MOSTLY CITY DRIVING AND PUT ANOTHER 50,000 MILES ON SINCE THE FIRST TIME THE PROBLEM HAPPENED. TOOK CAR IN FOR SERVICE WHILE THE LIGHT WAS ON, DIAGNOSTIC SHOWS TORQUE CONVERTER PROBLEM. THEY TELL ME I NEED A NEW TRANSMISSION. APPARENTLY 2016 MODELS YOU CANNOT REBUILD BECAUSE THERE ARE NO PARTS AVAILABLE. STILL DRIVING CAR TODAY WITH NO PROBLEM DOING CITY DRIVING BUT I ALWAYS PANIC WHEN I HAVE TO GET ON THE HIGHWAY. APPARENTLY I'VE GONE 60,000 MILES MORE WITH A TRANSMISSION THAT CANNOT GO ON A HIGHWAY UPHILL. JUST RECENTLY MY CAR IS BEEN GOING INTO NEUTRAL BY ITSELF AND IT STALLS OCCASIONALLY. THIS HAPPENS WHILE I'M DRIVING. I FEEL VERY UNSAFE BUT I DON'T HAVE THE MONEY TO REPLACE MY TRANSMISSION
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE DRIVING 75 MPH, THE VEHICLE DECELERATED TO 45 MPH AND THE EMISSION, ALL WHEEL DRIVE, TRANSMISSION, AND BLIND SPOT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FOX ACURA (4330 29TH ST SE, GRAND RAPIDS, MI 49512, (616) 942-8040) WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 105,000.
MY 2016 ACURA MDX. STALLED TWICE. BOTH TIMES IN START AND STOP TRAFFIC WHEN STOPPED THE CYLINDER DEACTIVATION ENGAGED, HOWEVER THEN THE POWER WENT OUT COMPLETELY WITHOUT WARNING, IT TOOK ABOUT 5-10 MIN THEN THE PUSH TO START WORKED AND THE CAR RESTARTED. AFTER THE FIRST STALL WE TOOK IT ACURA, HOWEVER THEY SAID THERE WAS NOTHING WRONG. I AM WRITING THIS REPORT AFTER THE SECOND STALL TODAY.
I HAVE EXPERIENCED STALLING AT LOW SPEEDS AND HIGHER SPEEDS. WHEN SLOWING DOWN BY TAKING THE FOOT OFF THE GAS (COASTING SOMETIME) AND WHEN GAS PEDAL IS PRESSED, THE CAR SEEMS TO HAVE A TRANSMISSION STALL. YOU CAN PRESS THE GAS PEDAL TO THE FLOOR AND AFTER A MOMENTARY STALL, THE TRANSMISSION CATCHES BACK UP AND REGAINS POWER. VERY DANGEREOUS FOR INTERSECTIONS AND INTERSTATE DRIVING. 7-18-19 WAS THE LAST DATE TO EXPERIENCE THIS OCCURANCE. I HAVE TAKEN THE CAR FOR SERVICE AT ACURA AND THEY ASSURUED ME THE COMPUTER UPDATE WAS DONE AND NO OTHER ISSUES SHOULD OCCUR. MANY HAVE OCCURRED SINCE THAT UPDATE.
THREE TIMES WHILE TRAVELLING ON THE INTERSTATE MY VEHICLE SUDDENLY SHIFTED INTO SECOND GEAR WHILE I WAS TRYING TO ACCELERATE, AND GOT STUCK THERE. IT SUDDENLY DROPPED MY SPEED FROM 70 MPH TO 30. I WAS PRESENTED WITH SEVERAL ALERTS ON MY DASH (EMISSIONS FAILURE, SH-AWD FAILURE, TRANSMISSION FAILURE). I WAS ABLE TO CONTINUE DRIVING AT 30 MPH UNTIL I COULD GET TO A SAFE AREA. AFTER I TURNED OFF THE VEHICLE AND WAITED FOR A PERIOD OF TIME THE WARNINGS WOULD CLEAR. I WAS FINALLY ABLE TO GET THE VEHICLE TO A DEALERSHIP WHILE THE WARNINGS WERE PRESENT. I WAS TOLD AFTER DIAGNOSIS THAT THE TRANSMISSION SOFTWARE NEEDED TO BE UPDATED. AFTER THE UPDATE THE PROBLEM HAS NOT PRESENTED ITSELF AGAIN. I WAS TOLD SOFTWARE UPDATES ARE NOT COVERED UNDER WARRANTY UNLESS THEY ARE A RECALL ISSUE.
TL* THE CONTACT OWNS A 2016 ACURA MDX. ON SEVERAL OCCASIONS, WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED. WHEN THE PUSH TO START BUTTON WAS PRESSED, THE VEHICLE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DIAGNOSTIC APPOINTMENT WAS SCHEDULED WITH ACURA OF FREMONT (LOCATED AT 5700 CUSHING PKWY, FREMONT, CA 94538, (510) 431-2500). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
TRANSMISSION SHIFTING HARD. I ALSO HEAR AND FEEL A GRINDING SOUND. WHEN SHIFTING ON THE LOWER GEARS, IT SHIFTS HARD. I HAVE READ THAT THERE IS A BULLETIN ON THIS BUT NO RECALL YET. THERE HAVE BEEN MANY COMPLAINTS. BULLETIN TSB NO. 15-054. HOW MANY COMPLAINTS ARE NEEDED BEFORE A RECALL IS ISSUED?
PURCHASED A CERTIFIED PRE-OWNED ACURA MDX DEC. 30, 2018. SINCE OWNING THE VEHICLE WE HAVE EXPERIENCED 3 EPISODES OF VEHICLE LOSING FORWARD THROTTLE WHILE DRIVING AT HIGHWAY SPEEDS. 2 EPISODES OCCURRED WHILE ATTEMPTING TO PASS ANOTHER VEHICLE. IT IS AS IF THE CAR GOES INTO NEUTRAL. THERE ARE NO ERROR MESSAGES OR ENGINE SHUT OFF. WITHIN 10-15 SECONDS THE TRANSMISSION ENGAGES. AFTER EACH INCIDENT WE HAVE BROUGHT THE VEHICLE TO OUR LOCAL ACURA DEALERSHIP. P2638 CODE IS GENERATED WITH EACH INCIDENT. THEY CANNOT REPLICATE THE PROBLEM. THEY HAVE UPDATED THE SOFTWARE AND COMPLETED ALL THE LATEST RECALLS. CORPORATE HAS BEEN NOTIFIED AND WE HAVE A CASE NUMBER. EACH TIME THE VEHICLE HAS BEEN RETURNED TO US TELLING US IT IS SAFE TO DRIVE. CORPORATE REFUSES TO HELP AND ASSURES US IT IS SAFE. THE MOST RECENT EPISODE MAY 19,2019 HAPPENED AFTER THE DEALERSHIP HAD OUR VEHICLE FOR 2 WEEKS.
2016-2018: NOTICED CAR OCCASIONALLY HESITANT LIKE NOT 'GETTING' INTO GEAR BUT NO STALLING. WIFE DRIVING CAR AND STALLS WHILE STOPPED AT A LIGHT. SIMPLY RESTARTS CAR WITH NO ISSUE. FEBRUARY 2019: WIFE DRIVING CAR AND STALLS BUT WHEN RESTARTED, ALL LIGHTS IN DASH ARE ON AND CAR WILL ONLY MOVE FORWARD AT IDLE SPEED AND THROTTLE COMPLETELY NOT RESPONSIVE (E.G., CAN PRESS GAS PEDAL TO FLOOR WITH NO ACCELERATION). REGAL ACURA (2615 LAKELAND HILLS BLVD BLDG 2, LAKELAND, FL 33805, (863) 262-4238)) VISIT 1 (MARCH 2019): MATTHEW IN SERVICE. REGAL SERVICE DOES FULL CHECK AND REPORTS 'NOTHING WRONG.' MARCH 2019: VEHICLE CONTINUES WITH HESITANCY AND STALLS. REGAL ACURA VISIT 2 (MARCH 2019): BRING BACK TO MATTHEW AND THEY REPEAT CHECK AND FINDING NOTHING WRONG. I INSIST ON FUEL LINE FLUSH WHICH I PAY FOR. APRIL 2019: VEHICLE CONTINUES WITH HESITANCY AND STALLS. I CALL MATTHEW IN REGAL ACURA SERVICE AND LET HIM KNOW THAT THERE IS A RECALL (P3W MDX) ON THIS ISSUE. REGAL ACURA PERFORMS SOFTWARE UPDATE. VEHICLE CONTINUES TO EXHIBIT HESITANCY WHILE DRIVING. APRIL 2019: I RECEIVE LETTER FROM ACURA AUTOMOBILE DIVISION OUTLINING THE RECALL: 1.SAFETY CONSEQUENCE PER RECALL: 'REDUCED FUEL FLOW TO THE ENGINE COMBINED WITH VEHICLE OPERATION IN HIGH TEMPERATURE CONDITIONS CAN RESTRICT VEHICLE ACCELERATION AND/OR CAUSE AN ENGINE STALL, WHICH INCREASES RISK OF CRASH.' 2.WHAT WILL ACURA DO? 'THE DEALER WILL UPDATE THE SOFTWARE FOR THE ENGINE CONTROL UNIT'. IF THE DIAGNOSTIC SCAN CONFIRMS A PREVIOUS OCCURR
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT THE DRIVER'S SEAT MOVED BACK AND FORTH ON ITS OWN. THE SEAT EVEN CHANGED HEIGHT LEVELS WHILE THE CONTACT WAS DRIVING AND THE ALL WHEEL DRIVE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO CURRY ACURA SCARSDALE (685 CENTRAL PARK AVE, SCARSDALE, NY 10583, (914) 472-6800) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBERS: 19V256000 (EXTERIOR LIGHTING) AND 19V060000 (FUEL SYSTEM, OTHER). THE DEALER DID NOT DIAGNOSE OR REPAIR THE DRIVER'S SEAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 169,000.
ALL DASH DISPLAY WARNING LIGHTS WILL COME ON SPORADICALLY WHILE STANDING OR IN MOTION, LAST FROM A FEW HOURS TO A FEW DAYS OR SO, WHICH CAUSES VEHICLE SPEED TO DECREASE AND CERTAIN FEATURES TO NOT WORK. DEALER SERVICE UNABLE TO RESOLVE PROBLEM, BUT WILL CLEAR ERROR CODES IN COMPUTER TO SHUT OFF WARNING LIGHTS.
TRANSMITION PROBLEM ( ELECTRICAL )
SPARE TIRE ,AS MOUNTED IN REAR UNDER VEHICLE, IS SHOWING EXCESSIVE WEAR ON SIDE WALL THE WEAR MARKS AS RUBBING THROUGH THE SIDEWALL WHICH IS THE WEAKEST PART ON THE TIRE AND I AM AFRAID TO USE IT. THE TIRE HAS NEVER BEEN USED. I HAVE CHECKED THE PRESSURE 3 TIMES SINCE I PURCHASED THE VEHICLE NEW AND THERE ARE THREE WEAR MARKS FROM THE STORAGE AREA WHERE THE TIRE IS KEPT. ALSO WHEN I PURCHASED THE VEHICLE THE SALESMAN MADE A BIG DEAL ABOUT THE REARVIEW MIRRORS AUTOMATICALLY AIMING DOWN AS THE CAR IS PUT IN REVERSE. THIS SAFETY FEATURE ALLOWS THE DRIVER TO SEE WHAT IS ON THE GROUND NEAR THE REAR TIRES WHEN BACKING UP.AFTER APPROXIMATELY ONE YEAR THE REARVIEW MIRRORS NO LONGER AIMED DOWN. THE DEALER NOW SAYS THAT IS VEHICLE NEVER DID THIS AND I HAVE ASKED ABOUT IT AT 3 DIFFERENT SERVICE APPOINTMENTS. ALSO ABOUT THE SPARE TIRE WEAR , THE DEALER SAID "DON'T WORRY ABOUT IT", AFTER I COMPLAINED ABOUT IT. ORDI CASEMENT # 11194881 NO ACCIDENT OR INJURY HAS OCCURRED BUT THE COMPLAINT IS PROACTIVE PREVENTION SINCE THE POTENTIAL FOR AN ACCIDENT OR INJURY IS POSSIBLE.. ALSO THE REARVIEW MIRROR PROBLEM HAS BEEN AROUND SINCE 2010 BASED ON READING ACURA BLOGS POSTED BY OWNERS.
AFTER THE 19-019 AND 19-011 RECALL SOFTWARE UPDATE ON 04/13/19 WE STARTED EXPERIENCING THE VEHICLE DISPLAYING AND MOTIONING STEERING WHEEL LANE DEPARTURE WHEN THE LANE ASSIST IS NOT TURNED ON. THIS ISSUE HAPPENS WHEN THE VEHICLE IS IN MOTION CROSSING TO ANOTHER LANE ON CITY STREETS. WE HAVE NOT DROVE THE VEHICLE ON THE HIGHWAY AND ARE AFRAID THE STEER ASSIST WILL JERK THE VEHICLE AT HIGH SPEEDS. WE DID NOT EXPERIENCE THESE ISSUE UNTIL AFTER THE RECALL SOFTWARE UPDATE.
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE SLID WHEN THE BRAKE PEDAL WAS DEPRESSED. PRIOR TO THE FAILURE, THE VEHICLE LURCHED FORWARD. THE CONTACT HAD TO APPLY MORE PRESSURE THAN USUAL TO THE BRAKE PEDAL TO STOP THE VEHICLE. IN ADDITION, THE BRAKE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TOYOTA EXPRESSWAY (700 MORRISSEY BLVD, BOSTON, MA 02122, (855) 814-9680) WHERE IT WAS DIAGNOSED THAT NEW BRAKES NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,716.
WHEN SLOWING DOWN AT A YIELD OR A RIGHT TURN ON A GREEN LIGHT TO ABOUT 5-10 MPH AND THEN WHEN PUSHING ON THE GAS PEDAL THERE IS NO ACCELERATION. THE CAR FEELS LIKE IT LOSES POWER AND THEN AFTER A SECOND OR TWO, THE CAR WILL JERK AND ACCELERATE VERY QUICKLY WHILE REVING THE RPM VERY HIGH. THIS HAS HAPPENED ON NUMEROUS OCCASIONS AND IS EXTREMELY DANGEROUS WHEN MAKING A RIGHT TURN. THERE HAVE BEEN TIMES WHERE I MAKE THE TURN AND THE CAR DOES NOT ACCELERATE AND THEN THERE ARE CARS BEHIND ME THAT MUST SWERVE TO AVOID ME.
JUNE 10, 2018 - 4 HOURS INTO 5.5 HOUR TRIP, TRAVELING ON HWY 98, SOUTH OF TALLAHASSEE, FL, VEHICLE LOST ACCELERATION, SERIES OF WARNING LIGHTS STARTED FLASHING. LIMPED OVER ONTO SHOULDER, TURNED VEHICLE OFF, CALLED ROADSIDE ASSISTANCE. WHEN TOW TRUCK ARRIVED AN HOUR LATER, STARTED VEHICLE AND IT RAN NORMALLY....DROVE VEHICLE TO PROCTOR ACURA, FOLLOWING TOW TRUCK. DEALERSHIP AND FACTORY PERSONNEL UNABLE TO DETERMINE PROBLEM. DECEMBER 4, 2018 - 1 HOUR INTO 3 HOUR TRIP, WIFE TRAVELING ALONE ON INTERSTATE 10E, MOBILE, AL. WHILE ON BRIDGE ACROSS MOBILE BAY, VEHICLE LOST ACCELERATION. AS SHE WAS COASTING ONTO NARROW SHOULDER, FRANTICALLY PUMPING ACCELERATOR, VEHICLE RE-ENGAGED AND TRIP WAS COMPLETED WITH NO FURTHER ISSUE. UNSURE IF WARNING LIGHTS CAME ON. MARCH 8, 2019 - 3.5 HOURS INTO 5 HOUR TRIP, TRAVELING ON HWY 49N, BETWEEN HATTIESBURG AND COLLINS, MS. VARIOUS WARNING LIGHTS CAME ON, EMERGENCY FLASHERS CAME ON BY ITSELF, VEHICLE NEVER LOST ACCELERATION. PULLED OVER ONTO SHOULDER, LEFT ENGINE RUNNING, AND THEN DROVE APPX 5 MILES TO A SONIC DRIVE-IN. TURNED VEHICLE OFF, LET IT SIT FOR A FEW MINUTES, CALLED ACURA CUSTOMER SERVICE AND WAS ASSIGNED A CASE #. RESTARTED ENGINE, EMERGENCY FLASHERS NO LONGER ON, OTHER WARNING LIGHTS STILL FLASHING AND DROVE TO DESTINATION. STARTED TRIP BACK HOME THE NEXT DAY, WARNING LIGHTS REMAINED ON UNTIL A THIRD OF THE WAY, THEN THOSE LIGHTS WENT OFF. TOOK VEHICLE TO TIM SMITH ACURA, FT. WALTON BEACH, FL. MET WITH DEALERSHIP SERVICE MANAGER, WHO EXP
TRANSMISSION HAS JERKS AND SLIPS. THESE PROBLEMS WERE ADDRESSED TO DEALERSHIP 4 TIMES AFTER PURCHASE. FIRST TWO VISITS THEY CHANGED TRANSMISSION SOFTWARE. EACH TIME TRANSMISSION WORKED WORSE THEN BEFORE UPDATE. ON 3 AND 4TH VISIT ANSWER WAS - "THIS IS ACURA'S DESIGN". ON JAN 21 CURRENT YEAR WHILE TRYING TO START FROM INTERSECTION TURNING TO THE RIGHT TRANSMISSION LOST ANY TRACTION/TORGUE FOR 1-2 SECONDS AFTER START MOVING. ENGINE RPM WENT UP TO 6-7 RPM WITHOUT ANY TRACTION TO THE WHEELS. THIS ALMOST LED TO THE ACCIDENT BUT TRUCK DRIVER MOVING STRAIGHT WAS ABLE TO BREAK IN AND CHANGE HIS TRAJECTORY. ON JAN 23D IT HAPPENED AGAIN ON STOP SIGN WHEN CAR REFUSED TO START FOR FEW SECONDS WHILE ENGINE RPM WAS IN ALMOST RED ZONE. BOTH HAPPENED ON COUNTRY ROAD. THESE WERE THE COLDEST WINTER DAYS (LESS THAN -20 F) AND TRANSMISSION ACTED WORSE. ALL OTHER TIME IT "JERKS" AND "SLIPS" INTERMITTENTLY DURING DRIVING WITHOUT CRUCIAL CONSEQUENCES SO FAR. ATTACHED IS SERVICE REPORT FROM 2D VISIT TO THE SERVICE WITHIN FIRST MONTH OF OWNERSHIP.
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE DRIVING APPROXIMATELY 15 MPH AND MAKING A RIGHT TURN, THE BRAKE PEDAL FAILED TO RESPOND AND THE CONTACT CRASHED INTO A PARKED VEHICLE. THE FRONT PASSENGER SIDE AIR BAG DEPLOYED. THE DRIVER WAS SHAKEN UP BY THE INCIDENT, BUT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO RALLYE ACURA (1750 NORTHERN BLVD, ROSLYN, NY 11576, (516) 625-7070); HOWEVER, THE DEALER REFUSED TO INSPECT AND DIAGNOSE THE CAUSE OF THE BRAKE FAILURE. THE DEALER STATED THAT DUE TO THE AIR BAG DEPLOYMENT, THE COMPUTER SYSTEM WAS NOT AVAILABLE TO BE ACCESSED TO PROVIDE A TECHNICAL ANALYSIS. THE INSURANCE COMPANY WAS TO REPAIR THE COLLISION DAMAGES. THE MANUFACTURER HAD NOT ISSUED ANY BRAKE SYSTEM RECALLS FOR THIS YEAR, MAKE, AND MODEL VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
WHEN DRIVING THE SUV AFTER THE SECOND GEAR KICKS IN THE TRANSMISSION HAS A JOLT AND IT FEELS LIKE A LAG IN THE SHIFT BUT THEN PULLS VERY HARD. THIS SHIFT PULL HAPPENS WHEN YOU ARE GOING 15-20 MPH. ENGINE TIMING BELT HAS A LOUD CHIRPING NOISE.
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT SIDEWALLS OF THE SPARE TIRE, WHICH WAS STORED UNDERNEATH THE VEHICLE, WAS WEARING THROUGH AT THREE DIFFERENT LOCATIONS. THE TIRE WAS TAKEN TO MCDANIELS ACURA OF CHARLESTON (2283 SAVANNAH HWY, CHARLESTON, SC 29414, (843) 766-1299) AND THE CONTACT WAS INFORMED NOT TO WORRY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 20,000.
WE PURCHASED OUR 2016 ACURA MDX NEW, BACK IN 2016. STARTING IN 2018, WE BEGAN EXPERIENCING ISSUES WITH THE WAY THE VEHICLE CHANGED GEARS. WHEN WE ATTEMPTED TO ACCELERATE, IT WOULD NOT. THE TACHOMETER WOULD REV UP, AND THEN THE GEAR WOULD VIOLENTLY ENGAGE. WE TOOK IT IN MULTIPLE TIMES TO THE DEALERSHIP AND WERE ADVISED THAT THEY COULDN'T FIND ANYTHING WRONG. ON 1/8/19, WHILE MY WIFE WAS OUT OF TOWN, WE EXPERIENCED A "CATASTROPHIC FAILURE" OF THE TRANSMISSION, LITERALLY POUR OUT TRANSMISSION FLUID AND OTHER MECHANICAL PARTS OF THE TRANSMISSION AND LEAVING MY WIFE STRANDED OUT OF TOWN. WE WERE TOWED TO THE ACURA DEALERSHIP IN THE AREA, AND THE TRANSMISSION HAD TO BE COMPLETELY REPLACED. WE GOT THE VEHICLE BACK ABOUT A WEEK LATER ONLY TO DISCOVER THAT THE SAME SYMPTOMS THAT EVENTUALLY THAT LED TO THE CATASTROPHIC FAILURE ARE STILL ON GOING. I TOOK THE VEHICLE IN TO THE LOCAL ACURA DEALERSHIP AND MET WITH THE SERVICE MANAGER WHO ADVISED ME THAT THIS IS A KNOWN ISSUE WITH THE 9 SPEED TRANSMISSION, AND PRECISELY WHY ACURA REPLACED THIS TRANSMISSION WITH A NEW 10 SPEED TRANSMISSION IN THE LATER MODELS. THE SERVICE MANAGER ADDED THAT SINCE THERE WAS NO FIX, THERE WASN'T ANYTHING THEY COULD DO FOR ME AND REFERRED ME TO THE "CUSTOMER SERVICE" CORPORATE LINE. FOR WEEKS I WORKED WITH A CASE MANAGER TO REACH A REASONABLE RESOLUTION. MY ASK WAS TO EITHER 1) FIX THE KNOWN DEFECT IN MY TRANSMISSION, 2) EXTEND THE WARRANTY TO COVER THE EVENTUAL FAILURE OF THE TRANSMISSION, AGAIN, OR 3) BUY BAC
AT ACCELERATED SPEED ON THE INTERSTATE THE CAR STALLS AND RPMS GO UP. THE LAST TIME IT HAPPENED THE ENGINE LIGHT CAME ON. I PULLED OVER AND TURNED IT OFF FOR A FEW MINUTES. WHEN I TURNED IT BACK ON THE LIGHT WAS OFF AND THE RPMS WERE NORMAL. I TOOK IT TO THE DEALERSHIP AND THEY FOUND NOTHING WRONG. THIS HAS HAPPENED AT LEAST 6 TIMES.
CAR ELECTRICAL ACTIVATED WHEN START BUTTON WAS PUSHED BUT IT WASN'T CLEAR IF ENGINE WAS RUNNING. CAR WOULD NOT "TURN OFF" OR LOCK. MANY ERROR MESSAGES CAME ACROSS DASH AND CAR WAS NOT PROPERLY RECOGNIZING FOBS. AN ACURA SERVICE CENTER WAS CALLED AND WE WERE TOLD OUR ONLY OPTION WAS TO DISCONNECT BATTERY LEADS OR LET THE CAR RUN UNTIL THE BATTERY DIED. MANY HOURS LATER THE BATTERY DIED. WHEN THE ACURA SERVICE TRUCK CAME TO GET US THEY COULDN'T EVEN GET THE CAR INTO NEUTRAL AFTER CHARGING THE BATTERY AND WHEEL TRUCK HAD TO BE CALLED. THE DEALERSHIP HAD THE CAR FOR WEEKS AND WAS NOT ABLE TO DETERMINE THE PAUSE. WE HAVE MULTIPLE VIDEOS OF THE INCIDENT. NOTE THAT THE CAR WAS NOT IN ACCESSORY MODE AND THE BEHAVIOR IS INCONSISTENT WITH ACCESSORY MODE.
WHILE IN MOTION, FIRST BRAKELIGHT HAD WARNING THEN WARNING ABOUT TRAILER STABILITY ASSIST. WHEN I WENT IN REVERSE, THE WHOLE DASHBOARD INCLUDING THE NAVIGATION SCREEN WENT BLACK AND THE CAR FELT LIKE THE ENGINE STOPPED. THIS HAPPENED A FEW TIMES. I DON'T THINK THE ENGINE ACTUALLY STOPPED THOUGH BECAUSE I DID NOT HAVE TO RESTART THE CAR. THE BRAKE LIGHT ERROR MESSAGE HAS OCCURRED DRIVING FORWARD AS WELL, BUT NOT ACCOMPANIED BY THE BLACKOUT OF THE DASH AND NAV PANEL. ALL OF THIS HAPPENED WHILE IN MOTION. THE WORST OF THIS HAPPENED ON 07/30/2018 BUT VARIATIONS OF THIS OCCURRED PRIOR TO THAT.
TL* THE CONTACT OWNED A 2016 ACURA MDX. WHILE DRIVING 40 MPH ON THE HIGHWAY, THE CONTACT SMELLED SMOKE WHEN THE HEATER WAS ACTIVATED. THE CONTACT EXITED THE HIGHWAY, PARKED, AND EXITED THE VEHICLE. SMOKE AND FLAMES ENGULFED THE VEHICLE FROM UNDERNEATH THE FRONT PASSENGER SIDE. THE POLICE ARRIVED SHORTLY AND CALLED THE FIRE DEPARTMENT. THE VEHICLE WAS DESTROYED BY THE TIME THE FIRE DEPARTMENT ARRIVED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. THE CONTACT'S INSURANCE COMPANY CONTACTED THE MANUFACTURER TO SCHEDULE AN APPOINTMENT TO DETERMINE THE CAUSE OF THE FIRE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 89,000.
THERE WERE A NUMBER OF INCIDENTS PRIOR TO 16 FEBRUARY 2018 WHERE THE CARE JERKED WHILE COMING TO A STOP AND HESITATED ON ACCELERATION POSSIBLY RELATED TO TRANSMISSION MISSHIFTING. WE TOOK OUR CAR INTO AN ACURA DEALER ON 16 FEBRUARY 2018 BUT THE ISSUE WAS NOT RESOLVED.
I WAS DRIVING ON THE HIGHWAY AND MY SUNROOF EXPLODED. IT MADE A LOUD BANG AND I COULD HEAR GLASS FLYING OFF AND MOVING AROUND IN THE SUNROOF COVER.
VEHICLE JERKED WHILE STOPPING (IN MOTION), VEHICLE WOULD HESITATE ON ACCELERATION (IN MOTION OR FROM A STOP), THIS WAS FOLLOWED BY FLASHING ERROR LIGHTS. THE VEHICLE WAS INOPERABLE AND HAD TO BE TOWED IN BY ACURA SERVICE.
WHILE CRUISING AT ABOUT 70MPH ON THE INTERSTATE, I ATTEMPTED TO ACCELERATE AND THE VEHICLE RPM WOULD DROP TO ABOUT 1000 RPM AND NOT ALLOW ME TO CONTROL THE ACCELERATION. REGARDLESS OF VARIOUS ATTEMPTS TO ACCELERATE THE VEHICLE CONTINUE TO LOSE MPH. AFTER 5-10 SECONDS, I WAS FINALLY ABLE TO REGAIN CONTROL OF THE VEHICLE. THIS HAS HAPPEN ON ABOUT 6 OCCASIONS SINCE I PURCHASED THE VEHICLE IN 2015. I'VE ATTEMPTED TO HAVE THIS ISSUE RESOLVED AT THE DEALERSHIP SERVICE. ON EACH OCCASION THEY STATED A SOFTWARE FIX WOULD CORRECT THE PROBLEM BUT THIS CONTINUES. I'VE ALSO HAD THE ISSUE OCCUR WHILE DRIVING ABOUT 40MPH ON THE CITY STREET. I WAS TOLD BY ONE DEALERSHIP (THE ABOVE INCIDENT OCCUR WHILE MORE THAN 500 MILES FROM HOME)THAT THIS APPEARS TO BE A TRANSMISSION ISSUE AND THAT IT WOULD NEED TO BE REPLACED TO RESOLVE AND WOULD BE COVERED BY WARRANTY, THIS DEALERSHIP PROVIDED ME A COMPUTER CODE FROM MY VEHICLE. MY CURRENT HOME DEALERSHIP CONTINUES TO STATE IT IS ONLY A SOFTWARE ISSUE, DESPITE THE FACT THAT I HAD BROUGHT MY VEHICLE IN FOR MAINTENANCE 2-DAYS PRIOR TO MY TRIP AND A SOFTWARE UPDATE WAS PERFORMED. THE FIRST TIME THE OCCURRED MY VEHICLE HAD LESS THAN 20,000 MILES, THE VEHICLE CURRENTLY AS ABOUT 77,000 MILES
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2016 Acura MDX → · Every MDX year → · How the figures are calculated →