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2016 Acura MDX complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Steering
Filed Sep 15, 2023MA

We have taken our 2016 Acura MDX to our local dealer three times in the past to complain about noises (clicking and thumping) coming from the front end of the vehicle. Each time the vehicle was under warranty and the response we got from the dealer was "no problem found". Two weeks ago (02Sept2023) we took the Acura MDX to the same local dealer and are told both of the front control arms need to be replaced. Since we are no longer under warranty it would cost us $1559.78 to replace both. And we are also informed that control arms on this vehicle do wear out frequently and they keep a supply on hand to replace the for the many customers that have had the same problem. While we have not had a direct safety problem with this car yet, the car is relatively young and does not have high mileage or rough use. Based on the fact that this Acura dealer has experienced many problems with this vehicles control arms I would like to register the problem with NHTSA to investigate further.

Structure › Body
Filed Jul 23, 2023AL

Paint is peeling and coming off of my roof, good and tail end of my suv. This can be a safety hazard if it continues to peel because that removes a layer of cover from the top which could lead to danger. The color is a pearl white. This has not been confirmed by a local dealer but it has been inspected by an insurance adjuster.

Structure › Body
Filed Jul 13, 2023CA

The paint on the roof of the car is peeling off excessively.

Unknown or Other
Filed Jul 6, 2023AL

2016 Acura MDX in White Diamond Pearl with peeling paint just above windshield. There is a Service Bulletin (19-029) but I am told that my VIN is not covered. Same problem and same color within the year models. Acura has indicated that VIN was not manufactured where the Service Bulletin covers. Clearly, there is a defect with the paint regardless of where the vehicle was built. There is no safety risk from the defect and it is available at any time for inspection. Was unaware of the Service Bulletin until researching how to stop the problem from progressing since the paint is lifting and peeling off.

Power Train
Filed Jun 20, 2023WA

I have a 2016 MDX v6 88k miles and I purchased the car as a Certified Pre Owned (CPO). I recently had two lights come on 1) Blind Spot Info System Problem and 2) Transmission System Problem. The car has been driving fine and has been well maintained. Since the lights came on, I've put about 8000 miles on it over the last 6 months and no change to the way it drives (transmission seems to work fine). It seems odd that both lights come on at the same time? Recently my family took a 150 mile trip and both went off during the trip but then did both come back on later that day. Looked on line and it seems many are having this exact issue. One of the websites I visited was - https://www.mdxers.org/threads/2016-mdx-transmission-system-problem-valve-issue-blind-spot-info-system-problem-light.178519/ . I can provide more links to websites if needed. The dealership wants us and others to pay for a new transmission and installation charges. It seems odd that most if not all are having these issues just after the warranty expires. Reminds me of that issue with Volkswagen a few years ago when they would pass emission test when they went to get tester because the computer was programmed to recognize the driving habits of being tested but the other 995 of the time it failed. Also seems odd that cars made in 2016 have a shorter life span than cars built in 1980's. My vehicle is currently in for service at the local dealership (Acura of Seattle) and they want me to pay $8000+ for a new transmi

Forward Collision Avoidance › Warnings
Filed Apr 3, 2023FL

The auto engine idle stop on my 2016 Acura MDX has left me in precarious situations at stop signs and/or traffic lights at least twice before the recall notification I received in the mail a couple of weeks ago. The engine turned off as designed but then would not turn back on like it should without a delay. The worst incident was when my teenage Daughters were in the car with me! After receiving the recall notice recently and taking the vehicle into the dealership within days of the notification, my “software update fix” by the dealership (Napleton Acura in West Palm Beach) completely disabled my auto engine idle stop! After calling the service rep I dealt with later that day and telling him about it, I was told the software update made the “turn-off” feature more specific and mine didn’t meet the parameters! My engine was at normal operating temperature, my air conditioner was NOT on and I stopped at at least 12 lights on the way home with no engine stop. That was a week ago and still no engine idle stop has taken place! I’m a pilot and don’t appreciate being talked down to by a supposed “racing champion” named Zeke that feels the need to advertise his prior win on his service uniform! Not only that, but now my safety related “object approaching” notification for front driving and “rear warning” for close objects during parking/reversing are now non-existent! I paid extra for these safety related options and I’m not happy that they’ve been disabled because of the “software

Power Train
Filed Feb 14, 202375,000 milesVA

The contact owns a 2016 Acura MDX. The contact stated that while attempting to accelerate from a stop, the vehicle hesitated and then accelerated. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted but provided no additional assistance. The approximate failure mileage was 75,000.

Forward Collision Avoidance › Warnings
Filed Nov 29, 2022CA

Forward Looking Camera failed at 62k miles, it won't communicate with the computer according to dealership diagnosis on 11-18-2022. Replacement cameras are on backorder, with no availability date. Vehicle is available for inspection. The issue directly affects Forward Collision, Lane Departure and Cruise Control. It no longer warns me if approaching something too quickly. It no longer tells me if I drift into another lane or corrects it. Cruise Control stopped working as well. Distracting lights and beeping when driving, says windshield needs to be cleaned on instrument cluster. Issue began in mid 2022. According to my research, failing cameras seem to be an issue. Replacement camera is approx $1500, plus the labor to install and align.

Power Train
Filed Nov 17, 2022KS

Transmission shifted to neutral limiting controllable forward movement. This occurred without any warning while in traffic. This created a VERY HIGH SAFETY RISK. This issue occurred three times creating a need to have it towed into a repair dealer, diagnostics, and resetting of the electrical circuit. The diagnosis code was P0973.

Electrical System1 injured
Filed Nov 10, 2022AZ

First on off glitching when ever accessory mode is used WHILE IN MOTION, FIRST BRAKELIGHT HAD WARNING THEN WARNING ABOUT TRAILER STABILITY ASSIST. WHEN I WENT IN REVERSE, THE WHOLE DASHBOARD INCLUDING THE NAVIGATION SCREEN WENT BLACK AND THE CAR FELT LIKE THE ENGINE STOPPED. THIS HAPPENED A FEW TIMES. I DON'T THINK THE ENGINE ACTUALLY STOPPED THOUGH BECAUSE I DID NOT HAVE TO RESTART THE CAR. THE BRAKE LIGHT ERROR MESSAGE HAS OCCURRED DRIVING FORWARD AS WELL, BUT NOT ACCOMPANIED BY THE BLACKOUT OF THE DASH AND NAV PANEL. Steering becane stiffer ALL OF THIS HAPPENED WHILE IN MOTION.

Structure › Body
Filed Aug 15, 2022GA

Good afternoon, my Acura MDX 2016 roof paint peeling off. It is known problem. also I found gov. document for warranty extension. but Acura refuse to fix my MDX paint job. because of my car is not in the warranty extension list. please check attached my photo file. this shows perfectly matched claim requirement. 2016 Acura MDX white pearl color (NH603P) what should I do please help me.

Power Train
Filed Aug 11, 2022CO

On a multi-day road trip, the car had a temporary complete loss of power on two separate days. Both times this happened after several hours of driving at highway speeds on I-15 in California, outside temperatures were in the 90s. After a slight deceleration and then applying the accelerator again, there was a 'clunk' like sound possibly from the transmission, and then a complete loss of power. The first time I tried to pull over to the breakdown lane, and then regained power after about 2-3 seconds. The second time, we were in the middle of traffic and were not able to pull over, but again after 2-3 seconds, the power came back. The engine did not rev up when applying the accelerator and there were no dashboard lights. This appeared to be either a transmission, fuel delivery, or engine management/drive by wire issue. While we luckily did not get into an accident, we did slow down significantly on the highway, requiring other drivers around us to break, or change lanes. I have made an appointment with my independent mechanic, but the car has not been inspected yet and I am not able to forcibly reproduce the issue.

Power Train
Filed Jul 24, 2022VA

Transmission issues with my 2016 Acura MDX slipping into neutral and staying there while driving at high speeds on interstates. This could've caused injury to myself, my passengers, and other drivers on the road due to the high speeds. Without being to able to accelerate when needed, it could've resulted in harm. Transmission Service Problem and Blind Spot Malfunction lights appeared. I took the vehicle to Acura for service 3 weeks before the last incident and Acura said there was no problem and to bring it back if it happened again. 3 weeks later, it happened again. I had reported slippages in the transmission for several service checks with no issues found by Acura. After the most recent incident, Acura recommended to either keep driving and bring it back or replace the transmission. Diagnostics were run and error codes cleared. The CSR at Acura mentioned he saw this on at least 5 Acura 2016 MDXs this year already. The warning lights did not appear until the last issue. Several other incidents occurred with no warnings. All transmission maintenance activities have been performed.

Power Train
Filed Jul 12, 2022FL

I have had the vehicle since beginning of March and I noticed the transmission slipping. I had the transmission flushed which made the problem not as bad but it was still there. A couple weeks later the transmission started slipping hard again and I had the transmission replaced by the dealer. I take it home and its shifting all over the place and not accelerating. Acura did a reprogram and I picked it up and the minute I left the dealer, it started to do a hard shift/slip between 4th and 5th gear that is not going away after a new transmission was put in. I'm not getting any warnings or lights, just the hard shifting that has caused me to return to the dealer on 3 separate occasions and now will be a 4th time. This can be dangerous because I do not know what the car will do at any given moment while I am driving.

Fuel/Propulsion System
Filed Jun 21, 2022AK

My mechanic replaced the battery on May 9th and could smell gas but I had just fueled the vehicle. Two days later is when it got worse while driving back home I pulled over and could smell gasoline inside the vehicle as if an open gas can was sitting in the passenger seat. I stopped using the vehicle and took it to my mechanic and he discovered a crack in the weld on the front fuel rail. This could have harmed my family, pets or myself if it had caught on fire. In 1 hour I used a quarter tank of gas because of the high pressure pushing the gas on to the engine. Vehicle taken to Anchorage Acura and the Acura mechanic confirmed what my mechanic found. There were no warning lights or indications of anything wrong until I could smell the gas.

Engine
Filed Jun 7, 2022VA

This 2016 Acura MDX with the 9 speed automatic transmission and the Auto Engine Shut Off function will sometimes fail to restart the engine after cutting off. This presents a safety issue as the car stalls in traffic. This has happened multiple times over the last 4 years (most recently 06/02/2022). This issue was noted to the Acura service department who stated they could not find an issue.

Electrical System
Filed May 29, 2022AZ

While driving on the interstate miles in cruise control vehicle started to reduce speed quickly. upon pressing the accelerator (as a semi was right behind me) nothing happened. I attempted to pump the gas pedal in desperation of not being hit as no pull off lane was available. After about 4 minutes vehicle was able to accelerate once again no warning signs or lights came on at this time (i had my 4 young children in the vehicle) extremely unsafe and yet no resolution with said issues. This has occurred 4 times as of yet. #2 dashboard display vehicle in park (P)blinking along with codes; lane departure failure, transmission system failure, blind spot failure. During this time i was able to still drive. Dealership verbalized they could not resolve the issue as no codes ect.,(Popped up) or Registered upon diagnosis. Has occurred 3 times. #3 vehicle door windows are loose as if they were going to fall right off. #4 When I start the engine there's a loud noise prior to starting and during idle. #5 Air conditioner stops working in the front only on occasions. Especially on warmer days. #6 not shifting smoothly. #7 Doors sound as if not sealed appropriately. #7 safety features warning of not able to function due yo overheating

Forward Collision Avoidance › Automatic Emergency Braking
Filed Feb 24, 202265,000 milesIL

The contact owns a 2016 Acura MDX. The contact stated while driving approximately 70 MPH, the inadvertently slowed and decelerated to 30 MPH. The brake alert warning message was displayed. The vehicle was not taken to the local dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 65,000.

Unknown or Other
Filed Feb 14, 2022CA

The sunroof exploded while driving on an empty road. This was alarming and could have been very dangerous had the cover been open as broken glass would have fallen all over me and my children. The dealership said they cannot help because there is no recall for this. No warning, just completely out of the blue, explosion and cracked completely while going 50mph.

Power Train
Filed Feb 13, 2022MD

My SUV would accelerate when going down hill and the message: “transmission system problem”along with “blind spot warning malfunction” would come on. Took to dealer the message went out. Will come on intermittently. This has gone on For past month. They sai it had to stay on for them to diagnose. Now car will not go in reverse at all. This transmission was replaced November 2019 because of a defect. They told me there is no recall but the other was a service bulletin that required my engine to be replaced as well. If there is a class action I want to be added as this is a big inconvenience and the company is denying there is an issue with the transmission computer system so they can get us to pay high repair fees. Please help!

Power TrainCrash
Filed Jan 19, 202237,592 milesOH

The contact's wife owns a 2016 Acura MDX. The contact stated that while his wife was reversing out of the driveway with his grandchildren in the rear seats, she stopped the vehicle to check for incoming traffic but the vehicle switched gears to drive on its own and accelerated forward. The contact's wife depressed the brake pedal but it failed to respond and the vehicle crashed into his unoccupied vehicle that was parked ahead in the driveway. The driver's airbags deployed. There were no warning lights illuminated. The contact's wife parked the vehicle. There were no injuries sustained. A police report was not filed. The contact stated that his wife switched gears to reverse and attempted to reverse the vehicle. The vehicle only reversed for 2 feet and switched gears back to park. The contact stated that the vehicle continuously switched gears to park whenever they attempted to reverse. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 37,592.

Electrical System
Filed Oct 13, 2021LA

I believe my transmission or the electrical component(s) to my transmission failed. I was driving down the road and all of a sudden my car shifted into neutral and would not allow me to accelerate so we had make our way to the shoulder to put the car in park. Having my vehicle thrown into neutral while driving and not being able to accelerate put not only us, but other drivers at serious risk! There were several warning messages popping up on our screen (see attached photos). In researching this issue, I found that there had been several TSBs and a class action lawsuit claiming the same issue faced by many drivers. It is currently at the Acura dealership getting serviced and they will be replacing the entire transmission and TCM harness under the CPO warranty. I cannot believe there has not been a recall on this potentially life-threatening issue.

Power Train
Filed Oct 11, 2021NC

Every since I've owned my 2016 Acura MDX I've had infrequent, and intermittent transmission issues. Several have been safety concerns: - Transmission is slow to engage when first pushing accelerator, leading to unexpected lag pulling into traffic - Transmission did not shift into park as expected, causing car to keep moving as I was opening door and starting to step out - Transmission slips and does not respond when accelerating to merge into fast lane on highway to pass slower traffic. Car speed stalls and you have to let off the gas and wait for a few seconds before the transmission reengages. - Overall horrible/hard shifting all the time... to which we're told... the car learns your driving style. We've reset it multiple times to try to get it to start learning again. No luck. - After coasting on highway, very hard shift with loud noise when you go to hit the accelerator All of these situations have happened numerous times over the past 2 years of owning this car. All of them infrequent, but also unexpected... leaving you to really worry if this is the time the transmission is going to let you down and cause you to wreck. Dealer now says a new transmission is needed, but I waited until 78,000 miles to first report it, so it's out of warranty now. Hoping Acura will step up and address this serious safety issue with the 9 speed transmission.

Air Bags
Filed Oct 7, 2021CO

Front driver side airbags spontaneously deployed while driving.

Fuel/Propulsion System
Filed Aug 20, 2021TN

Stalling when accelerating. Safety hazard because the car basically dies temporarily and slows down. I have to pump the gas pedal for several seconds to get it going again.

Engine
Filed Jul 31, 2021MA

When air conditioner is running in hot summer days, the car hesitates to restart (sometimes) following idle stop engine shutoff after coming to a full stop at a stop sign or red light. I strongly feel this is a safety concern as this impedes traffic and can causes road rage. If needed I can share video of this situation recurring time to time. Car starts just fine every single time outside of idle stop situations and battery health is near perfect. There are hundreds of forums talking about this exact condition across acura models.

Engine
Filed Jun 28, 2021NJ

Acura has an open recall that shows the symptoms or malfunctions my vehicle is having for my year, make, and model, but the vehicle I.D number doesn't show this type of recall for it. Now, these things do not add up give the malfunctions I'm experiencing. First and foremost, the car stalls, I could be on the NJ turnpike and as soon as traffic slows down car goes into neutral on its own and engine just shuts off in the middle of traffic, do not know when its going to happen, it just happens. Car then turns on once fully stopped and foot is on break but probably after another hour same thing and it is continuous. I have replaced a number of things and it is still malfunctioning. NHTSA Recall # 19V-060. No check engine light recorded since i bought the car and when running, car runs smoothly. It is preowned vehicle, called Acura and I was told that the fuel pump was replaced, but according to the recall it also needs a software update to fix the malfunction. At this point I just need help on taking the proper steps on getting this safety issue fixed.

Engine
Filed Jun 23, 202141,000 milesLA

The contact owns a 2016 Acura MDX. The contact stated while driving at various speeds, the vehicle would stall. The contact also stated that the vehicle would jerk when the accelerator pedal was depressed. The contact stated the information and engine warning lights were illuminated on the control panel. The vehicle was taken to a local dealer where it was diagnosed with the transmission needing to be updated. The vehicle was repaired but the failure still occurred. The contact was relating the failure to NHTSA campaign number: 19V060000 (Fuel System, Other). The manufacturer had been informed of the failure and the contact filed a claim. The failure mileage was approximately 41,000.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Mar 29, 202151,000 milesVA

TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE EMISSIONS SENSOR LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KAREN RADLEY ACURA LOCATED AT 14700 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191, WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

Power Train
Filed Mar 29, 202128,000 milesTX

FOR AT LEAST THE PAST FOUR YEARS, MY MDX HAS BEEN "CATCHING" WHILE ACCELERATING AND LURCHING AT OTHER TIMES. IF I HAVE TO STEP ON IT TO GET THROUGH TRAFFIC OR WANT TO PASS AND I ACCELERATE, THE CAR WILL JERK. THIS IS MOST NOTICEABLE AT 40 MPH BECAUSE THAT'S THE SPEED I'M DRIVING AT MOST OFTEN. IT ALSO HAPPENS AT HIGHER SPEEDS WHEN ON THE INTERSTATE. I HAVE TAKEN IT IN TO THE DEALER NUMEROUS TIMES, BUT THEY JUST KEEP TELLING ME THERE IS NOTHING THEY CAN DO ABOUT IT AND THEY BLOW ME OFF.

Engine
Filed Mar 26, 2021VA

ENGINE LIGHT ON STATING: LEAN CODE, ALL WHEEL DRIVE SYSTEMS PROBLEM, EMMISION SYSTEM PROBLEM. THE VEHICLE WAS MOVING WHEN IT CAME ON.

Power Train
Filed Mar 6, 202180,000 milesMD

WHILE DRIVING WITH ADAPTIVE CRUSE CONTROL ON, I WAS APPROACHING SLOWER VEHICLE. I WANTED TO GO AROUND IT WITHOUT BREAKING. WHILE DRIVING ALREADY ON HIGH SPEED (70M/H) I PRESS ACCELERATION PEDAL SO I CAN SAFELY GO AROUND SLOWER VEHICLE. I WAS HALF WAY INTO PASSING LINE (LAST LEFT LINE), THERE WAS A CAR ALREADY BEHIND ME APPROACHING WITH HIGHER SPEED, WHEN I SUDDENLY COMPLETELY LOST POWER AND LOTS OF LIGHTS ILLUMINATED ON THE DASH. CAR BEHIND ME NOTICE THAT I START LOOSING SPEED RAPIDLY SO HE START BRAKING THAT I COULD HEAR HIS TIRES. I DIDNT KNOW WHAT TO DO SO I JUST KEPT GOING TO EMERGENCY STOPPING LINE WHERE I ALMOST CRASH INTO THE CONCRETE DIVIDER. I MANAGE TO STOP VEHICLE SAFELY BY PURE LUCK. AFTER STOPPING I NOTICE THAT CAR IS NOT SHIFTING, AND SH-AWD SYSTEM, BLIND SPOT ASS, EMISSION SYSTEM AND TRANSMISSION SYSTEM FAULT LIGHTS CAME ON. I CALLED INSURANCE AGENT TO SEND ROAD SIDE ASSISTANCE, BUT WHILE WAITING ON THE CALL I START THE CAR AGAIN (LIKE 15MIN AFTER THIS INCIDENT) AND ALL LIGHTS WERE STILL ON EXCEPT TRANSMISSION. I TRIED CAR AND IT WAS SHIFTING NORMALLY NOW, EXCEPT SH-AWD WAS NOT WORKING (I DIDNT HAVE POWER TO THE REAR DIFFERENTIAL). THIS COULD BE VERY TRAGIC EVENT IF BOTH ME AND THE DRIVER BEHIND ME DIDNT REACT PROPERLY. I HAD TWO MORE PASSENGERS IN THE CAR, FROM WHICH ONE WAS 15 MONTHS OLD CHILD. I WAS READING THAT THIS COULD BE TRANSMISSION SYSTEM UPDATE ISSUE, BUT MY DEALER DID UPDATE TRANSMISSION ALREADY.

Visibility/Wiper
Filed Feb 3, 2021VA

RECEIVED 6 REPLACEMENT FRONT WINDSHIELDS, ALL OF WHICH WERE DISTORTED ADJACENT TO THE DRIVER AND PASSENGER A PILLARS. ACURA ADMITS THAT THERE IS A FLAW IN THE MOLD FOR THIS WINDSHIELD AND HAS DEEMED IT 'ACCEPTABLE'. THEY WILL NOT CERTIFY CALIBRATION OF THEIR SAFETY ELECTRONICS WITH AN AFTERMARKET WINDSHIELD. THIS DISTORTION IS A DISTRACTION AND A SAFETY ISSUE NOT TO MENTION SLIGHTLY NAUSEATING. IT IS NOTICEABLE SPECIFICALLY DURING TURNS.

EngineCrash
Filed Jan 21, 202149,000 milesIL

IN SEPTEMBER 2020, CAR RANDOMLY TURNED OFF WHEN STOPPED AT A RED LIGHT (ON BUSY INTERSECTION) DURING IDLE MODE CAUSING THE CAR BEHIND US TO HIT WHEN LIGHT TURNED GREEN. NO DAMAGE WAS DONE TO MY CAR SINCE THE CAR WASN'T MOVING AT WAS HIT AT LOW SPEED.

Fuel/Propulsion System
Filed Dec 26, 202075,000 milesGA

WHILE DRIVING ON LOCAL ROAD ALL OF A SUDDEN THE 3 ERRORS CAME ON THE DASH BOARD TRANSMISSION SYSTEM PROBLEM, EMISSION SYSTEM PROBLEM, AND BLIND SPOT SYSTEM PROBLEM, ENGINE LIGHT CAME ON. WHEN THIS HAPPENS THE TRANSMISSION DOESN'T SHIFT RIGHT AND GRINDING OF THE GEAR IS HEARD, CAR QUICKLY SLOW DOWN. AFTER STOPPING AND START UP AGAIN, ERRORS STILL THERE BUT TRANSMISSION COULD NOT SHIFT INTO HIGHER GEARS AND CAR TOPS OUT AT 30MPH. THIS HAS HAPPENED 4 TIMES IN THE LAST FEW DAYS AND WE ARE NOW SCARED TO DRIVE THE CAR LOCAL ROADS, HIGHWAY WOULD BE BAD UNTIL WE GET IT FIXED AT THE DEALERSHIP. THIS IS POTENTIALLY A VERY DANGEROUS SITUATION IF THE CAR LOSES POWER AT AN INTERSECTION.

Engine
Filed Nov 17, 202064,369 milesMN

PURCHASED A CERTIFIED PRE-OWNED 2016 ACURA MDX SH-AWD W/ TECH A FEW WEEKS AGO & FROM DAY ONE THERE HAVE BEEN ISSUES WITH ACCELERATION OFF A COMPLETE STOP LIKE A STOP SIGN, STOP LIGHT, COMING OFF PARK OR UPON PUTTING IT INTO DRIVE. THE VEHICLE WILL NOT MOVE WHEN THE GAS PEDAL IS DEPRESSED, WILL REV HIGH THROUGH FIRST, JUMP INTO 2 STILL REVVING HIGH BEFORE FINALLY MOVING WHEN IT HITS 3RD. IT IS A HUGE SAFETY ISSUE WHEN OTHER TRAFFIC IS ONCOMING AS YOU ARE EXPECTING TO "GO" & NOTHING HAPPENS WHEN PRESSING THE GAS PEDAL. THE DEALERSHIP INSPECTED THE VEHICLE UPON PURCHASE AT OUR REQUEST ON TWO OCCASIONS BUT TOLD US IT IS NORMAL & WILL ADJUST TO MY DRIVING STYLE. THIS IS NOT NORMAL.THEY SAID THEY UPDATED THE SOFTWARE BUT FOUND NOTHING WRONG WITH THE VEHICLE. I'M FEELING LIKE WE PAID FOR A LEMON & DRIVING SOMETHING WHICH IS VERY UNSAFE ESPECIALLY WITH CHILDREN IN THE CAR.

Electrical System
Filed Nov 8, 202077,000 milesCA

IN THE LAST 6 MONTHS, MY SUV HAS STALLED EITHER AT A STOP LIGHT OR WHEN PARKED. IT WOULD SPUTTER ON TRYING TO RESTART. BATTERY WAS NOT AN ISSUE. THOUGHT IT WAS A STARTER ISSUE AND GOT A NEW STARTER. BUT IT HAPPENED AGAIN TODAY AND THE TOW TRUCK GUY POWERED WITH JUMP START (EVEN THOUGH IT WAS NOT A BATTERY ISSUE) AND IT STARTED.

Fuel/Propulsion System
Filed Oct 9, 20201 milesCA

CAR BEGAN TO STALL WHILE DRIVING. WOULD NOT ACCELERATE WHILE PRESSING GAS PEDAL AND SUDDENLY TURNED OFF. TRIED TO TURN IT BACK ON. WHICH IT DID TURN ON BUT IT DID SO WITH A LOT OF EFFORT FROM THE CAR. ENGINE LIGHT HAS NOW CAME ON ALONG WITH 3 MORE LIGHTS.

Power Train
Filed Sep 28, 202077,000 milesOH

UNCONTROLLABLE ACCELERATION, SURGING AND BUCKING DURING BRAKING OR DECREASING SPEED THE VEHICLE HESITATES TO STOP IN ALL GEARS - UNCONTROLLABLY DANGEROUS ACCELERATION ALSO STRESSES ADDITIONAL VEHICLE FUNCTIONS - TIRES AND BRAKES - SUSPENSION (INERTIA THAT CAUSES IMBALANCE) - STEERING - VEHICLE STEERING IS NOW SOMEWHAT UNBINDING AND VEERS RIGHT OR LEFT WHEN ATTEMPTS TO CONTROL ANOMALOUS ACCELERATIONS WHILE BRAKING OR SLOWING THE VEHICLE POOR ACCELERATION AT LOWER CITY SPEEDS AND REMAINS IN ERRATIC GEARS FOR UNSPECIFIED TIMES THIS IS MOST DANGEROUS WHEN DRIVING IN ROUGHER TRAFFIC AND ESPECIALLY WHEN THERE ARE ADDITIONAL DEMANDS TO DRIVE AT ELEVATING SPEEDS TRANSMISSION DISENGAGES BRIEFLY AT HIGHER SPEEDS RECENTLY, AS THE VEHICLE INCREASES VELOCITY AND CONSISTENCY, THE DRIVE GEAR DISENGAGES TO NEUTRAL FOR A FEW MILLISECONDS AND CHANGES BACK TO THE DRIVE GEAR AND REGAINS MOMENTUM TRANSMISSION IS NOISY 1. THUDS AND CLICKS WHILE SHIFT AT VARIOUS TIMES 2. 'CRICKET SOUNDS' GURGLING, CREAKS, GRINDS AND MILD KNOCKING IS PRESENT WHEN IDLING AND ENGAGING AFTER VEHICLE STARTUP E. MANUAL TRANSMISSION FUNCTIONS 1. VEHICLE CONTINUES TO MOVE ONCE PARKING GEAR IS ENGAGED AND FOOT BRAKE IS RELEASED 2. ONCE VEHICLE STARTS, REVERSE AND DRIVE GEAR IS "STICKY' AND MAKES NOISE (THUD) WHEN ENGAGED

Power Train
Filed Sep 15, 202038,000 milesSC

ZF9 TRANSMISSION WENT OUT AT ABOUT 10,000 MILES WITH METAL PARTICLES FOUND IN ATF FLUID. REPLACED BY ACURA WITH A NEW TRANSMISSION APPARATUS. APPARENTLY THIS IS A RAMPANT AND DANGEROUS PROBLEM WITH THIS MODEL YEAR TRANSMISSION. NOW AT 38,000 MILES (28,000 MILES ON THE NEW TRANSMISSION) THIS ONE IS FAILING, SLIPPING ON SHIFTS AND MAKING A SQUEAKING/CHIRPING NOISE BETWEEN GEARS. CAN RESULT IN FAILURE TO ENGAGE/ACCELERATE IN AN EMERGENCY SITUATION. ACURA PEOPLE WON'T TAKE IT SERIOUSLY SO NHTSA SHOULD GET INVOLVED. A QUICK SURVEY WILL DEMONSTRATE THIS IS A COMMON PROBLEM IN THIS CAR. ACURA HAS A TSB BUT THIS SHOULD BE A RECALL ITEM. THEY'RE TRYING TO GET BEYOND EVERYONE'S 6 YEAR POWERTRAIN WARRANTY WITHOUT HAVING TO TAKE ACTION.

Power Train
Filed Aug 4, 202043,500 milesCA

- VEHICLE LOST POWER THE OTHER DAY HAD TO PULL OVER LUCKILY WAS STILL IN RESIDENTIAL CORRIDOR AT 35MPH WITH NO OTHER VEHICLES AROUND. TRANSMISSION PROBLEMS INCLUDE: ERRATIC SHIFTING, SENSATION OF ACCELERATION WHEN COASTING DOWN HILLS, SURGING WHEN BRAKING, TRANSMISSION FEELS LIKE IT STAYS IN VARIOUS GEARS TOO LONG. DURING SLIGHT ACCELERATION FROM A STOP, EXPERIENCE BOTH HESITATION AND SURGES AND TRANSMISSION FEELS ROUGH AT LOW SPEEDS. ALSO EXPERIENCE POOR ACCELERATION AND BOGGING AT LOW SPEEDS. ERRATIC SHIFTING AND SPEED CHANGES OCCURRING DAILY.

Electrical System
Filed Jul 31, 202061,083 milesCO

IF THE OWNER SITS IN THE CAR WITH THE RADIO OPERATING AND THEN TURNS THE CAR OFF COMPLETELY BUT DOESN'T LOCK THE VEHICLE AND THEN RETURNS AT SOME POINT AND ATTEMPTS TO UNLOCK THE VEHICLE AND THEN START THE ENGINE, ON AN INTERMITTENT BASIS, THE BATTERY HAS BEEN RUN DOWN EVEN THOUGH THE ENGINE WAS TURNED OFF.

Power Train
Filed Jul 14, 202039,000 milesMD

TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL. THE FAILURE RECURRED SEVERAL TIMES AND THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE BACK INTO DRIVE. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE CONTACT STATED THAT THE POWER TRAIN CONTROL MODULE SOFTWARE WAS PREVIOUSLY UPDATED AT ROSENTHAL ACURA (623 FREDERICK AVENUE, GAITHERSBURG, MD 20879, (877)300-4226) HOWEVER, FAILED TO PREVENT THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER TO BE INSPECTED. THE CONTACT REFERENCED MANUFACTURER COMMUNICATION NUMBERS: 15-034 NAD 19-003 AS POSSIBLE FIXES FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000. *LN *TR

Power Train
Filed Jul 10, 202060,000 milesMD

VEHICLE STALLS AT HIGHWAY SPEEDS. NO SOFTWARE UPDATE BY ACURA HAS FIXED THE ISSUE. THERE ARE SEVERAL LAWSUITS AGAINST ACURA FOR THE SAME BUT THEY DENY ANY RESPONSIBILITY. GOOGLE ACURA MDX TRANSMISSION CLASS ACTION LAWSUIT.

Power Train
Filed Jul 9, 202079,000 milesWI

TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. BERGSTROM ACURA (2910 N VICTORY LN, APPLETON, WI 54913, (800) 353-3654) WAS CONTACTED AND INFORMED OF THE FAILURE. AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

Power Train
Filed Jun 19, 202059,000 milesMD

MY 2016 MDX SHIFTS INTO NEUTRAL AT HIGHWAY SPEEDS AND WON?T LET ME ACCELERATE. I HAVE ESCAPED GETTING INTO AN ACCIDENT MULTIPLE TIMES. EVERY TIME I TAKE IT TO THE DEALER THEY DO A NEW SOFTWARE UPDATE HOWEVER THE ISSUE STILL REMAINS. THERE ARE HUNDREDS OF PEOPLE REPORTING THIS L. PLEASE LOOK INTO THIS. ACURA HAS NOT RECALLED THE VEHICLES BUT ISSUED A TSB15-034. I HAVE RECEIVED THIS TSB UPDATE BUT THE PROBLEM HASN?T BEEN FIXED. THIS IS A VERY DANGEROUS SITUATION AS I HAVE BARELY ESCAPED GETTING INTO TERRIBLE ACCIDENT. THERE ARE MULTIPLE CLASS ACTION LAWSUITS AGAINST ACURA FOR THE SAME BUT ACURA REFUSES TO ACKNOWLEDGE THE ISSUE. WHEN THE ISSUE ARISES THE MIL STARTS FLASHING RANDOM ERROR MESSAGES. I AM ATTACHING THE PICTURES OF THE ERROR MESSAGES I GOT WHILE STRANDED ON I95. *TR

Unknown or OtherFire
Filed May 11, 202034,000 milesME

CAR CAUGHT ON FIRE WHILE DRIVING WITH MY FAMILY INSIDE THE VEHICLE! LUCKY US POLICE WAS AROUND TO HELP EVERYONE OUT OF THE VEHICLE. *TR

Power Train
Filed May 6, 202035,000 milesMA

WHEN THE ENGINE IS COLD THE CAR HESITATES WHEN IT SHIFTS INTO 2ND & 3RD GEARS. IT ALMOST STALLS. I HAVE ALMOST BEEN HIT NUMEROUS TIMES AT INTERSECTIONS. THE DEALER SAYS NOTHING IS WRONG, YET 2 LOANERS THAT WERE SIMILAR AGES & MILES DIDN'T DO THAT. THE PROBLEM GOES AWAY AFTER THE CAR IS DRIVEN A FEW MILES. HAPPENS EVERY DAY. *TR

Power Train
Filed Apr 28, 2020122,044 milesIL

ACURA NEEDS TO DO SOMETHING ABOUT THIS ISSUE! MY PREVIOUS COMPLAINT WAS #11269881 AND COVERED FOUR SEPARATE INCIDENCES IN 2019. THIS IS A SAFETY ISSUE! PREVIOUSLY TWO OF MY FOR INSTANCES OF THIS HAPPENING INVOLVED SIGNIFICANT INSTANT SLOWING DOWN OF THE CAR (BELOW 30 MPH) AND RPM RAISING WHILE WHILE DRIVING 70+ MPH ON INTERSTATE IS DANGEROUS! THIS TIME THE AFTERNOON PRIOR THE CAR EXPERIENCED A LOUDER THAN NORMAL ENGINE SOUND AND RPM LIKE IT WAS IN A LOWER GEAR. ON THE MORNING OF 4/24/20 WHEN THE CAR WAS STARTED THE WARNING LIGHTS CAME ON AND CYCLED THROUGH AND REMAINED ON MOST OF THE DAY. IT WAS NOT UNTIL THE FOURTH TIME DRIVING THE CAR THAT THEY ALL STOPPED LIGHTING UP. HOWEVER THE CAR STILL SEEMS TO BE DRIVING IN A LOWER GEAR BUT NO LIGHTS REMAIN ON. THIS TIME IT DID NOT LOSE POWER BEFORE THE LIGHTS CAME ON. THEY JUST APPEARED ON WHEN WE WENT TO START THE CAR IN THE MORNING. TRAILER STABILIZATION ASSIST PROBLEM, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, EMISSIONS SYSTEM PROBLEM,BRAKE SYSTEM PROBLEM,POWER STEERING SYSTEM PROBLEM,VEHICLE STABILITY ASSIST PROBLEM,HILL START ASSIST PROBLEM,. MILEAGE AT 122,044. LAST TIME MY DEALER TOLD ME IT WAS MISFIRING SO CHANGE THE SPARK PLUGS. I DID BUT IT HAS HAPPENED NOW THREE MORE TIMES SINCE THEN.

EngineCrash1 injured
Filed Mar 6, 202064,053 milesMD

TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN DRIVING OVER A SPEED BUMP THE VEHICLE ACCELERATED INDEPENDENTLY AND IMPACTED THE VEHICLE IN FRONT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. AIR BAGS DID NOT DEPLOY. THE CONTACT STATED SHE WAS NOT INJURED. THE CONTACT STATED THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES BUT WAS NOT AWARE IF MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN INDEPENDENT COLLISION CENTER. THE VEHICLE FAILURE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE CONTACT ALSO MENTIONED AFTER THE ACCIDENT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V060000 (FUEL SYSTEM, OTHER) AT NORRIS ACURA (8559 BALTIMORE NATIONAL PIKE, ELLICOTT CITY, MD 21043) ON 10/11/2019. THE CONTACT STATED AFTER THE RECALL REMEDY THE VEHICLE HAD A FUEL LEAK. THE DEALER WAS CONTACTED, HOWEVER STATED SHE WOULD BE REASONABLE FOR DIAGNOSES AND REPAIRS FEES. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,053.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2016 Acura MDX → · Every MDX year → · How the figures are calculated →