2018 Zero SR

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 1 time.

What fails

Component	Reports		Crashes	Fires	Injuries
Electrical System	1		0	0	0

1 safety recall

Part 573 reports

Equipment › Other › Labels17V762000

Filed Nov 28, 201736 vehiclesZero Motorcycles Inc.

Defect. Zero Motorcycles Inc. (Zero) is recalling certain 2018 S ZF13.0, S ZF7.2, SR ZF14.4, DS ZF13.0, DSR ZF14.4, FX ZF7.2, and FXS ZF7.2 motorcycles. The information on the Vehicle Emission Control Information (VECI) Label may indicate the wrong model year. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Risk. If the affected 2018 motorcycles are ever subject to a recall, the owner may not realize the safety risk because of the misstated model year.

Remedy. Zero will notify owners, and dealers will replace the incorrect label with a corrected label, free of charge. The recall is expected to begin in December 2017. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-017-380.

What owners reported

Newest filings

Electrical System

Filed Jun 13, 20194,800 milesCA

I OWN A ZERO S 2018, WHEN I OFTEN EXPERIENCE PROBLEMS AND THE MOTORCYCLE DOES NOT START. ZERO DOES NOT GIVE SUPPORT EVEN THOUGH I HAVE A 5-YEAR WARRANTY, NO TRAINING, NO INFORMATION. THERE IS NO DEALER IN ISRAEL, I ALSO SENT THEM A FEW EMAILS ON THE SUBJECT. I DID NOT GET AN ANSWER OTHER THAN ADVERTISEMENTS ABOUT THE NEW MOTORCYCLE THEY'RE INVESTING IN. I WOULD LIKE YOUR HELP TO FIND A SOLUTION FOR MY PROBLEM AND DOZENS IF NOT HUNDREDS OF ISRAELI ZERO-TYPE MOTORCYCLE OWNERS.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2018

Year	Complaints	Recalls	Assessment
2022	0	2	Routine
2021	0	1	Routine
2018 — this page	1	1	Routine
2015	1	1	Routine
2014	1	1	Routine

Compare every SR year →

Other Zero models

All Zero models →

S 6 DS 5 FX 4

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 28, 2017. Source: NHTSA Office of Defects Investigation.