2015 Zero SR

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System1
100

1 safety recall

Part 573 reports
Exterior Lighting16V610000
Filed Aug 22, 201696 vehiclesZero Motorcycles Inc.

Defect. Zero Motorcycles Inc. (Zero) is recalling certain model year 2015 SR, S, DS, and FX motorcycles. The affected motorcycles have a DC-DC converter that may have insufficient output power. During high power demand, the anti-lock brake system (ABS) may not function properly.

Risk. If the converter power output is insufficient, during an ABS activated event, the ABS and all vehicle lights would temporarily stop functioning, increasing the risk of a crash.

Remedy. Zero has notified owners, and dealers will inspect the DC-DC converters, replacing ones of a specific type as necessary, free of charge. The recall began on September 16, 2016. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-016-356.

What owners reported

Newest filings
Electrical SystemCrash
Filed Jul 29, 2017AE

I AM A NEW OWNER OF THIS MOTORCYCLE AND IT FALLS OUT THE LIGHT AND AS I NOTICED UNCONTROLLED THE SIGNAL LIGHT, BRAKE BOOSTER, ABS .. . IT IS VERY DANGEROUS TO DRIVE WITH THIS BIKE AND YOU COULD GET A PENALTY IN OUR COUNTRY . THE MOTORCYCLE WAS ONLY USED FOR SHORT DISTANCES. I HAVE THE OPINION THAT NOT EVERY CUSTOMER CAN BE AN EXPERT AND CONSTANTLY CHECK THE NEWLY PURCHASED (6000KM TOTAL MILEAGE) MOTORCYCLE FOR MANUFACTURER ERROR OR EVEN WORSE MAYBE AN ACCIDENT. THE MANUFACTURER REFUSES ANY WARRANTY PROCESSING BY THE REASONS THAT IT HAS NOT BEEN BUILT DURING THIS PERIOD EVEN THOUGH THE SAME FAULT HAS OCCURRED. APPARENTLY THERE IS THE PROBLEM WITH SEVERAL DC / DC CONTROLLERS AND THE INTERNET IS FULL OF VERY DISCUSSE ABOUT THAT. UNFORTUNATELY, I CAN NO LONGER CHECK THAT 2014 (FROM THIS YEAR IS THE REGULATOR) MODELS HAVE THE SAME PROBLEM SINCE THE INFORMATION ABOUT ZERO MOTORCYCLES DISAPPEARED AT YOUR HOMPAGE. I THINK IT IS DEFINITELY NOT THE PROBLEM OF THE CUSTOMER TO PAY THE PRODUCT ERRORS. I HAVE STILL ONE TIME THE ACCUMULATOR HAD ALREADY A CAPACITY FAILURE AND A POWER DROP OF THE ENGINE TO ZERO DURING ONE RIDE !!

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2018
YearComplaintsRecallsFiresDeathsAssessment
20220200Routine
20210100Routine
20181100Routine
2015 — this page1100Routine
20141100Routine

Compare every SR year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 22, 2016. Source: NHTSA Office of Defects Investigation.