Owners filed 7 complaints about this vehicle with federal regulators, most often about the power train › manual transmission. It has been recalled 1 time.
What fails
Component
Reports
Crashes
Fires
Injuries
Power Train › Manual Transmission
5
0
0
0
Suspension › Rear › Shock Absorber
1
0
0
0
Power Train
1
0
0
0
1 safety recall
Part 573 reports
Power Train › Manual Transmission03V309000
Filed Aug 26, 200329,139 vehiclesYamaha Motor Corporation, Usa
Defect. IN THE TRANSMISSION ON CERTAIN MOTORCYCLES, THE SECOND/THIRD PINION GEAR MAY BE INCORRECTLY MACHINED WHICH COULD CAUSE ABNORMAL WEAR THAT EVENTUALLY RESULTS IN A BROKEN RETAINER CIRCLIP.
Risk. IF THE CIRCLIP BREAKS, THE TRANSMISSION COULD LOCK UP, WHICH WOULD ALSO CAUSE THE REAR WHEEL TO LOCK UP. THIS COULD RESULT IN LOSS OF CONTROL AND A CRASH, POSSIBLY RESULTING IN SERIOUS INJURY OR DEATH.
Remedy. YAMAHA WILL REPLACE THE TRANSMISSION GEARS AND SHAFTS WITH NEW ONES. OWNER NOTIFICATION BEGAN ON SEPTEMBER 9, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT YAMAHA AT 1-800-88-YAMAHA OR VISIT THEIR WEBSITE AT WWW.YAMAHA-MOTOR.COM.
What owners reported
Newest filings
Power Train
Filed Dec 7, 201819,000 milesTX
WHILE RIDING MY MOTORCYCLE IN DEC 2015 ON STATE HIGHWAY 67. I HEAR A NOISE THAT WAS A NEW NOISE I NEVER HEAR BEFORE AND THEN THE MOTOR RPM RACED HIGHER, AT THAT TIME I PROMPTLY PULLED OVER, I COULD NOT PHYSICALLY SEE ANYTHING OR HEAR ANY ISSUES, SO I RETURNED TO THE ROAD, AND AS I WAS SHIFTING GEARS, WHEN I GOT TO WHAT SHOULD HAVE BEEN 5TH GEAR THERE WAS NOTHING, IT RESPONDED AS IF I WERE IN NEUTRAL. WHEN I FINALLY RETURNED HOME, I START RESEARCH AND FIND THERE IS A MANUFACTURER RECALL #990021 AND NHTSA RECALL NUMBER: 03V309000 FOR ON MY MOTORCYCLE THROUGH THE VIN NUMBER ID. AT THIS TIME I CALL AND I TAKE IT TO A YAMAHA CERTIFIED DEALERSHIP FOR REPAIR AND THEY HAVE TROUBLE THEY SAY WITH MY VIN # THROUGH THE YAMAHA DIRECT LINE, SO I GOOGLE IT MYSELF AND SHOW THEM THE RECALL AND PARTS EFFECTED, SO AFTER HE DEALERSHIP HAD IT FOR A COUPLE OF WEEKS AND THEM ALSO TRYING TO GET YAMAHA TO MAKE GOOD ON THEIR RECALL SAYS THEY WILL NOT BECAUSE IT NO LONGER VIABLE COMPONENT AND THAT IT WAS OBSOLETE, I'M NOT SURE HOW A PART IN A RECALL BECOMES OBSOLETE WHEN THE RECALL IS INCOMPLETE, BUT I NEED THIS BIKE REPAIRED. THE MECHANIC AT THE REPAIR SHOP TOLD ME TO MAKE THE NECESSARY REPAIRS TO PUT THE BIKE BACK ON THE ROAD. I WENT TO WORK OVERSEAS IN JAN OF 2016 AND RETURNED BACK TO THE US IN MAY OF 2018 AND RELOCATED TO NM, AND TRIED TO PERUSE GETTING MY RECALL COMPLETED AND HAVE HAD ONLY TROUBLE FROM YAMAHA NOT WANTING TO DO THE RIGHT THING AND COMPLETE THE RECALL.
Power Train › Manual Transmission
Filed Jun 8, 2004KY
CONSUMER HAS BEEN ON A WAITING LIST FOR OVER 3 MONTHS TO HAVE THE REAR WHEEL LOCK UP RECALL 03V309000 REPAIRS PERFORMED. THE PARTS HAVE NOT BEEN AVAILABLE. DEALERSHIP INDICATED IT MAY BE ANOTHER 8 WEEKS BEFORE THE RECALL IS PERFORMED. *AK
Suspension › Rear › Shock Absorber
Filed May 18, 200412,500 milesSC
2002 YAMAHA ROYAL STAR VENTURE REAR SHOCK ABSORBER (AIR ADJUSTABLE) FAILED. THIS APPEARS TO BE A CHRONIC PROBLEM WITH THIS MODEL 1999 TO PRESENT.*AK
Power Train › Manual Transmission
Filed May 5, 2004PA
IN JANUARY 2004, I RECEIVED A RECALL FROM YAMAHA, STATING THERE IS A PROBLEM WITH THE TRANSMISSION AND THAT THEY WILL FIX IT FREE OF CHARGE, AND THAT I SHOULD NOT RIDE THE MOTORCYCLE UNTIL THE WORK IS DONE. AS OF MARCH, THEY STILL DID NOT HAVE PARTS AT THE DEALER AND I WROTE YAMAHA WITH MY CONCERNS. THEY ASSURED ME THAT PARTS ARE COMING SOON. NOW IT IS MAY, FIVE MONTHS LATER, AND I OWN A MOTORCYCLE THAT I CAN'T RIDE.*AK
Power Train › Manual Transmission
Filed Mar 3, 2004NY
NHTSA RECALL O3V309000 CONCERNING TRANSMISSION FAILURE. DEALER DID NOT HAVE THE PARTS TO DO RECALL REPAIRS. DEALER INFORMED THE CONSUMER THAT THE PARTS WERE ON BACK ORDER.*AK
Power Train › Manual Transmission
Filed Feb 25, 2004LA
2002 YAMAHA ROAD STAR TRANSMISSION RECALL. MY BIKE HAS BEEN IN THE SHOP SINCE 1/27/04 WAITING FOR A TRANSMISSION KIT. I AM BEING TOLD THAT THERE ARE NO KITS AVAILABLE AND THEY MIGHT GET PARTS THE MIDDLE TO LATE APRIL, 04. THIS IS UNACCEPTABLE! I HAVE ONLY 4,000 MILES ON THIS BIKE PURCHASED IN JUNE '02. YAMAHA SHOULD EITHER HAVE TO FIX MY BIKE ASAP OR BUY IT BACK AT THE ORIGINAL PRICE. *AK
Power Train › Manual Transmission
Filed Feb 10, 2004KY
CONSUMER RECEIVED RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. DEALER INFORMED THE CONSUMER THAT PARTS WERE NOT AVAILABLE, AND HAD NO INFORMATION WHEN THE PARTS WILL COME IN. *AK
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 26, 2003. Source: NHTSA Office of Defects Investigation.