Car Problem DataNHTSA records

2002 Western Star 4900 SA

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports
Steering10V260000
Filed Jun 14, 20104 vehiclesDaimler Trucks North America

Defect. DTNA IS RECALLING CERTAIN 2002 THROUGH 2011 WESTERN STAR 4900 SA TRUCKS MANUFACTURER FROM DECEMBER 21, 2001 THROUGH JUNE 4, 2010. THE SPACER USED TO CONNECT THE AFT STEER AXLE IDLER ARM TO THE FRAME RAIL MAY DEVELOP CRACKS AND EVENTUALLY BREAK UNDER SEVERE STEERING CONDITIONS ALLOWING THE IDLER ARM TO SEPARATE FROM THE FRAME RAIL RESULTING IN DIMINISHED STEERING CONTROL.

Risk. DIMINISHED STEERING CONTROL INCREASES THE RISK OF A CRASH.

Remedy. DTNA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 26, 2011. OWNERS MAY CONTACT DTNA TOLL-FREE AT 1-800-547-0712.

Across model years

Worst on record: 2011
YearComplaintsRecallsFiresDeathsAssessment
20110100Routine
20100100Routine
20090100Routine
20080100Routine
20070100Routine
20060100Routine
20050100Routine
20040200Routine
20030200Routine
2002 — this page0100Routine

Compare every 4900 SA year →

Other Western Star models

All Western Star models →
4900 174700 65700 44964 4Western Star 3Conventional 3Constellation 34900Ex 347x 3

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 14, 2010. Source: NHTSA Office of Defects Investigation.