2003 Western Star 4900 SA

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports

Steering10V260000

Filed Jun 14, 20104 vehiclesDaimler Trucks North America

Defect. DTNA IS RECALLING CERTAIN 2002 THROUGH 2011 WESTERN STAR 4900 SA TRUCKS MANUFACTURER FROM DECEMBER 21, 2001 THROUGH JUNE 4, 2010. THE SPACER USED TO CONNECT THE AFT STEER AXLE IDLER ARM TO THE FRAME RAIL MAY DEVELOP CRACKS AND EVENTUALLY BREAK UNDER SEVERE STEERING CONDITIONS ALLOWING THE IDLER ARM TO SEPARATE FROM THE FRAME RAIL RESULTING IN DIMINISHED STEERING CONTROL.

Risk. DIMINISHED STEERING CONTROL INCREASES THE RISK OF A CRASH.

Remedy. DTNA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 26, 2011. OWNERS MAY CONTACT DTNA TOLL-FREE AT 1-800-547-0712.

Steering › Linkages › Drag › Power Assist System04V120000

Filed Mar 8, 2004275 vehiclesFreightliner Llc

Defect. ON CERTAIN TRUCKS AND TRUCK-TRACTORS EQUIPPED WITH TRW DRAG LINK ASSEMBLIES, THE REPLACEMENT CLAMP AND DRAG LINK ASSEMBLIES CONTAIN A POTENTIALLY DEFECTIVE 5/8-11-GRADE B PREVAILING TORQUE HEX NUT. IF THE FINAL TIGHTENING IS LESS THAN 65 LB.-FT., THE CLAMP LOAD WOULD BE UNACCEPTABLY LOW AND COULD COMPROMISE THE INTEGRITY OF THE DRAG LINK.

Risk. THIS COULD RESULT IN THE BALL SOCKET SEPARATING AND CAUSE LOSS OF STEERING CONTROL, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH.

Remedy. DEALERS WILL REPLACE THE AFFECTED HEX NUT(S). OWNER NOTIFICATION BEGAN ON MAY 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.

Across model years

Worst on record: 2011

Year	Recalls	Assessment
2011	1	Routine
2010	1	Routine
2009	1	Routine
2008	1	Routine
2007	1	Routine
2006	1	Routine
2005	1	Routine
2004	2	Routine
2003 — this page	2	Routine
2002	1	Routine

Compare every 4900 SA year →

Other Western Star models

All Western Star models →

4900 17 4700 6 5700 4 4964 4 Western Star 3 Conventional 3 Constellation 3 4900Ex 3 47x 3

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 14, 2010. Source: NHTSA Office of Defects Investigation.