1999 VOLVO S80 ENGINE CUT OUT ON HIGHWAY FIRST 6 MOS OF NEW VEHICLE OWNERSHIP. ONGOING PROBLEMS WITH SERVICE ENGINE LIGHT, NUMEROUS ATTEMPTS BY LEE VOLVO TO REPAIR, ENGINE HAS CUT OUT THREE ADDITIONAL TIMES OVER LAST THREE MONTHS DESPITE $1400 SPENT WITH LEE VOLVO. THIS CAR WAS TO HAVE A NEW FAN RECALL NOTICE 02V096/VOLVO RECALL NO. 110. *NLM
1999 Volvo S80 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
ON JULY 23, 2003, OUR 1999 S80 VOLVO WAS SERVICED AT MT. KISCO VOLVO. THIS SERVICE INCLUDED THE 45,000 CHECKUP. THE BILL CAME TO $615.15. LESS THAN 48 HOURS LATER, AND AFTER DRIVING LESS THAN 100 MILES THE FRONT END AXLE COLLAPSED ON 124TH STREET AND THIRD AVENUE IN NEW YORK CITY. A YOUNG MAN CAME RUNNING TO THE CAR AND TOLD US THAT THE AXLE HAD BROKEN. AFTER MUCH BADGERING AND A DESCRIPTION OF WHAT HAD OCCURRED, CHRIS, THE SERVICE MANAGER AT MT. KISCO VOLVO DISPATCHED A TOW TRUCK AND A LOANER CAR. ON MODAY, JULY 27,2003, CHRIS, THE SERVICE MANAGER AT MT. KISCO VOLVO, ADVISED US THAT THE CAR HAD ANSWERED A RECALL IN 2001 FOR THE DEFECT IN THE AXLE. THUS VOLVO WAS AWARE OF THE DEFECT. THE SERVICE MANAGER ALSO TOLD US THE CAR WOULD BE REPAIRED AND READY IN A WEEK AT NO COST TO US. AS OF TODAY NOTHING HAS BEEN DONE. IN A CONVERSATION WITH THE OWNER OF MT. KISCO VOLVO IN THE EVENING OF JULY 25, 2003, INFORMED US THAT HE WANTED US TO PAY FOR THE REPAIR, CONTACT OUR INSURANCE CARRIER, SIGN A RELEASE AND RETURN THE LOANER BEFORE ANY WORK IS DONE TO REPAIR THE AUTO. MR. STAVIDES, THE OWNER TOLD US HE WOULD GET BACK TO US ON FRIDAY AUGUST 1, 2003. HE IMPLIED THAT UNLESS WE AGREED TO HIS TERMS THAT THE CAR WOULD NOT BE REPAIRED. HE HAS NOT CONTACTED US AGAIN. I NOTE THAT THE CAR HAS BEEN SERVICED EXCLUSIVELY BY MT. KISCO VOLVO AND THAT IT HAS BEEN SERVICED NO LESS THAN FOURTEEN TIMES.*AK I NOTE THAT ACCORDING TO THE RULE OF THE NHTSA, " IF A SAFETY-RELATED DEFECT EXISTS IN A MOTOR VEHI
TRANSMISSION FAILURE. *NLM
WHILE DRIVING, AND WITHOUT WARNING THE SUNROOF SUPPORT BAR DISCONNECTED FROM THE FRAME. *JB THE FRONT ROLLOVER SUPPORT BAR FELL OUT WHILE OPENING THE SUNROOF AND THE SAME HAPPENED TO THE REAR SUPPORT TWO WEEKS LATER. (VIN#[XXX]) *SCC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE SIDE IMPACT AIR BAGS,SEAT AND WINDOW CURTAIN DEPLOYED AFTER CLOSING FRONT DRIVERS DOOR. *NLM
1) P/S UNIT FAILED ALLOWING P/S FLUID TO RAPIDLY DRAIN OUT. *NLM
THE VEHICLE EXPERIENCED SUDDEN ACCELERATION. *JB
A FEW WEEKS BEFORE THE ACTUAL INCIDENT, I NOTICED THAT MY DRIVER SIDE WINDOW WOULD ONLY GO DOWN HALFWAY BEFORE ROLLING BACK UP AUTOMATICALLY ON ITS OWN. IT KEPT DOING IT UNTIL I TURNED THE ENGINE OFF AND THEN TURNED IT BACK ON. A FEW WEEKS LATER, WHEN I CLOSED MY DRIVER SIDE DOOR THE SIDE IMPACT AIRBAGS DEPLOYED. THE VOLVO REPRESENTATIVE CAME OUT AND INSPECTED IT AND VOLVO FIXED IT BECAUSE IT WAS STILL UNDER WARRANTY, BUT THEY DID NOT KNOW WHAT CAUSED THIS PROBLEM.*JB
WHEN VEHICLE IS IDLING ALL LIGHTING ON THE VEHICLE(INTERIOR AND EXTERIOR) SLIGHTLY DIMS EVERY COUPLE SECONDS. AN ANNOYANCE THE DEALER(ANNAPOLIS VOLVO) SAYS IS AN ANOMALY THAT IS INHERENT IN THIS MODEL AND CANNOT BE FIXED. I DISAGREE AND AM CONFIDENT THAT A $38K CAR CAN BE MADE WITHOUT FLICKERING LIGHTING. DEALER REFUSES TO ADDRESS THIS FURTHER. CALLS TO VOLVO USA WENT UNRETURNED. ALL OF THE 6 OTHER CARS I'VE OWNED DON'T HAVE FLICKERING LIGHTING.
WHEN BRAKING PEDAL GOES TO THE FLOOR. DEALER NOTIFIED AND SAID THAT THIS WAS NORMAL. PH...*AK
MY CAR HAS A DESIGN FLAW REGARDING THE AIR INTAKE TUBE. IT PROTRUDES APPROXIMATELY 3" BELOW THE SURFACE OF THE CAR. I HAVE READ ACCOUNTS BY OTHER OWNERS WHO, WHILE PARKING THEIR CARS, GENTLY STRUCK THE CEMENT BLOCK WHILE PULLING INTO A PARKING SPOT. THIS CAUSED THE AIR INTAKE TUBE TO BE FORCED UPWARDS, INTO THE SERPENTINE BELT, CAUSING IT TO JUMP OFF THE TRACK AND ULTIMATELY CAUSE MASSIVE ENGINE DAMAGE TOTALLING OVER $3,000. I HAVE VERIFIED THAT NEW 2002 VOLVO S80'S FEATURE A COMPLETELY REDESIGNED AIR INTAKE TUBE, SIGNALING THE MANUFACTURER'S RECOGNITION OF THE DESIGN FLAW. I CONTACTED MY DEALER, BUT HE WAS UNWILLING TO PERFORM THE SIMPLE OPERATION OF CUTTING THE PROTRUDING TUBE AND SECURING IT AS IT IS NOT A VOLVO-AUTHORIZED REPAIR. I REALLY HOPE THAT NHTSA WILL FORCE VOLVO TO RECALL AFFECTED CARS AND MAKE A SIMPLE MODIFICATION THAT IS PREVENTATIVE AND COULD SAVE OWNERS THOUSANDS OF DOLLARS IN UNNECESARY REPARIS. NLM
WHILE DRIVING FRONT DRIVER'S SIDE WHEEL CAME OFF AS A RESULT OF BALL JOINT FAILURE. CONSUMER HAD VEHICLE FIXED UNDER PREVIOUS BALL JOINT RECALL 00V238000. SINCE RECALL REPAIRS, CONSUMER HAS HAD TO REPLACE FRONT BALL JOINTS TWICE. *AK
COMPUTER FAILED EXCESSIVELY RESULTING IN INTERMITTENT WORKING OF SUNROOF/ AIR CONDITIONING, AND POWER WINDOWS. ALSO VEHICLE STALLED FREQUENTLY.*AK
ENGINE SUFFERS COMPLETE SHUTDOWN AT 30-40MPH. OCCURS 3-4 TIMES A WEEK AND HAS BEEN HAPPENING FOR LAST 3-4 MONTHS. DEALER CAN FIND NO PROBLEM AND HAS NEVER HEARD OF SUCH A PROBLEM HOWEVER I SEE SEVERAL REFERENCES TO THIS EXACT PROBLEM AT THIS DATABASE AND ALSO WWW.CARREVIEW.COM. ENGINE WILL RESTART WITH NO PROBLEM HOWEVER OBVIOUSLY WHEN ENGINE STOPS ALL POWER TO BRAKING AND STEERING SYSTEM IS LOST. ALWAYS HAPPENS WHEN COASTING, TYPICALLY DOWN LOW GRADE, AND TAKING A CORNER. I BELIEVE ISSUE IS TIED TO POWER STEERING, CLIMATE CONTROL AND LOW RPM (OR COMBO THEREOF) AS AT THIS SPEED THE TACHOMETER SWINGS WILDLY BETWEEN 400 AND 1200 RPM THOUGH SPEED IS STEADY (POSSIBLE EMISSION CONTROL ISSUE).*AK
THE LEFT REAR BUSHINGS FAILED CAUSING A RUBBING SOUND WHEN BACKING UP. NLM
WHILE DRIVING HEARD NOISE COMING FROM VEHICLE. SUDDENLY VEHICLE LURCHED TO RIGHT, AND HIT A PARKED CAR. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
THE VEHICLE CAUGHT FIRE AND BURNT DUE TO OVERHEATING. THE CONSUMER RECEIVED RECALL (02V-096) NOTICE AFTER THE VEHICLE HAD BURNT. *YH
I HAVE HAD SEVERAL PROBLEMS WITH THIS CAR. FRAME, ENGINE, TRANSMISSION AND DRIVE SHAFT, STEERING, AND POWER LOCKS. I HAVE HAD THE TRANSMISSION REPLACED TWICE. I TOOK IT IN FOR SERVICE 6 TIMES BEFORE THEY REPAIRED THE PROBLEM. I HAVE TAKEN THE CAR IN WITH 8 BULB POSITION LIGHT COMPLAINTS, 3 STEERING COMPLAINTS, 4 COMPLAINTS REGARDING THE CHECK ENGINE LIGHT COMING ON, AND THE MOST RECENT PROBLEM, THE ENGINE JUST QUITS WHILE DRIVING. I HAVE BEEN WITHOUT THIS CAR FOR OVER 7 WEEKS THIS YEAR ALONE. I AM STUCK BETWEEN THE DEALER AND THE MANUFACTURER. VOLVO HAS RESPONDED TO MY COMPLAINT THAT I FILED WITH THE NEW MOTOR VEHICLE BOARD BY SAY, "A VOLVO TECHNICAL SPECIALIST AND LAWRENCE VOLVO'S SERVICE TECH HAVE DRIVEN THE ESTES' 1999 VOLVO S80 IN EXCESS OF 500 MILES AND DETERMINED THAT NO NON-CONFORMITIES EXIST. IN AN EFFORT TO DEMONSTRATE THAT WE VALUE THE ESTES' AS OUR CUSTOMERS, LAWRENCE VOLVO WILL CONTACT THEM TO MAKE A VERY FAIR OFFER TO TRADE THEM INTO A NEW VEHICLE." I DON'T WANT ANOTHER VOLVO. I WANT MINE FIXED OR VOLVO CAN ADJUST THE PURCHASE PRICE OR BUY IT BACK. I RECENTLY RECEIVED A RECALL NOTICE ON THE CAR AND NOW FEAR EVEN MORE PROBLEMS.*AK
I HAVE HAD THE FRONT CONTROL ARM BUSHINGS REPLACED THREE TIMES IN A LITTLE OVER TWO YEARS. ALSO THE FRONT BALL JOINTS TWICE (ONCE THROUGH A RECALL). MY TIRES NEED REPLACED FOR THE SECOND TIME AND THE DEALER IS NOT WILLING TO ACCEPT ANY BLAME FOR THE RAPID WEAR OF THE TIRES DESPITE THE CONTINUAL STEERING PROBLEMS. THEY DID REALIGN IT WHEN THEY REPLACED THE TRANSMISSION AND BUSHINGS IN DEC. OF 01. BUT DID NOT DO SO AGAIN WHEN THE BALL JOINTS WERE REPLACED IN MARCH 02. NOW THEY SAY MY ALIGNMENT IS POOR BECAUSE OF MY UNEVENLY WORN FRONT TIRES.
UNDERHOOD WIRING HARNESS IS PROTECTED FROM HEAT/ELEMENTS BY A CONVOLUTED TUBING. THE CONVOLUTED TUBING HAS BECOME VERY BRITTLE, TURNED TO POWDER AND FALLEN OFF THE HARNESS LEAVING THE HARNESS UNPROTECTED. VOLVO IS APPARENTLY USING A TUBING PLASTIC UNDERHOOD THAT CANNOT WITHSTAND HEAT! THE WIRING HARNESS ON MY CAR IS NOW LEFT UNPROTECTED AND WILL LIKELY SUFFER PREMATURE FAILURE SIMILAR TO EVERY OTHER MAJOR SYSTEM ON THIS CAR.
FRONT RIGHT WHEEL COLLAPSED AND FOLDED UNDER CAR RESTING ON THE OUTSIDE RIM. POLICE WERE SUMMONED BUT MADE NO REPORT BECAUSE NO OTHER PROPERTY DAMAGE OCCURRED AND THERE WAS NO EVIDENCE OF NEGLIGENCE. I DEMANDED THAT FARMERS INSURANCE HAVE THE CAR INSPECTED BY THEIR ENGINEERING FIRM. THE ENGINEER SAID DAMAGE WAS CONSISTENT WITH HITTING A POTHOLE AT 30-40 MPH AND THERE WAS NO EVIDENCE OF EXISTING METAL FATIGUE. THERE WAS NO POTHOLE AND SPEED WAS 12 MPH (WHILE SLOWING ON A STEEP DOWNHILL FOR A RED TRAFFIC LIGHT). THERE WAS NO "IMPACT DAMAGE" TO ALUMINUM TIRE RIM (AS YOU WOULD EXPECT IF YOU HIT AN OBJECT HARD ENOUGH TO CAUSE THE WHEEL TO FOLD). ENGINEER WAS "UNABLE TO EXPLAIN THE CAUSE OF THE FAILURE." I CONTINUE TO PURSUE WITH FARMERS INSURANCE BECAUSE I BELIEVE A BALL-JOINT FAILURE CAUSED THE ACCIDENT. I SEE MANY COMPLAINTS ABOUT BALL JOINTS ON NHTSA'S SITE AND I SEE THAT THERE WAS A RECALL IN SEP 2000 FOR BALL JOINT REPLACEMENTS. I NEVER RECEIVED A LETTER ABOUT THE RECALL. EITHER MY CAR WAS NOT AFFECTED OR VOLVO FAILED TO DELIVER THE LETTER TO ME. I WOULD APPRECIATE ANY INFORMATION YOU HAVE THAT WOULD HELP TO CLARIFY THE CAUSE OF THE RIGHT-WHEEL FAILURE.
WHILE DRIVING 55-60 MPH, BRAKES WERE PULSATING, AFTER APPLYING BRAKES AGAIN NOTICED BRAKES WERE FADING. CONSUMER PULLED OVER AND NOTICED ROTORS WERE RED HOT. DEALER REPLACED FRONT ROTORS AND PADS.*AK THE GAS TANK HAD A DEFECT THAT WOULD CAUSE A VACUUM LEAK. THE FRONT SUSPENSION MAKES A CRACKING NOISE WHEN TURNING DUE TO BALL JOINT FAILURE. THE GEAR SHIFTER SWITCH MAKES LOUD CLICKING NOISE. THE REAR PASSENGER DOOR HANDLE COULD NOT BE OPENED FROM OUTSIDE. AUTOMATIC TRANSMISSION HAD SLIPPAGE AND SHUDDER WHILE UP SHIFTING, CREATING A VEHICLE LOSS OF CONTROL. PASSENGER SIDE REAR SEAT BACKREST CUSHION MAKES NOISE DUE TO LOOSE CLIPS. THE FRONT PASSENGER WINDOW DEVELOPED A WIND NOISE DUE TO DEFECTIVE WINDOW SEALS. DUE TO DESIGN FAULT, THE UPPER TORQUE MOUNT BUSHING CRACKED. THE DRIVER SIDE FRONT HEADLIGHT LENS BROKE. THE CONSUMER IS ASKING FOR A FULL REFUND OF THE ACTUAL PRICE PAID FOR THE VEHICLE OR FOR IT TO BE REPLACED WITH A NEW EQUALLY EQUIPPED VEHICLE. *YH
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
AT 30 MPH, HIT POTHOLE AND FRONT AXLE BROKE, BALL JOINT WERE OUT. *AK
ELECTRICAL SYSTEM MALFUNCTIONED, CAUSING LIGHTING ON DASH/ WINDSHIELD WIPERS AND POWER WINDOWS TO BE INOPERABLE.*AK THE VEHICLE HAD BENT BRAKE CALIPERS FAILURE, HEAD LIGHT FAILURE, BROKEN MIRROR SWITCH. THE DOOR REMOTE FAILED. THE CONSUMER WANTS THE DEALER TO TAKE THE VEHICLE BACK AT NO COST. *YH
WHILE TURNING CORNER IN PARKING LOT HEARD A NOISE LIKE VEHICLE WAS BELLYING. VEHICLE WAS NOT ABLE TO MOVE. HAD VEHICLE TOWED TO DEALERSHIP. WAS INFORMED BY MECHANIC THAT BALL JOINTS ON DRIVER'S SIDE BROKE AND NEEDED REPLACING. *AK
ENGINE WIRING HARNESS WAS CRACKING AND FALLING APART, LEAVING WIRES UNPROTECTED AGAINST ENGINE AND RADITOR. DEALERSHIP REPLACED ALL OF THE PLASTIC WIRING HARNESS PARTS. *AK *SLC
NHTSA RECALL 00V238000/MANUFACTURER'S RECALL 00 BALL JOINT, PARTS NOT AVAILABLE , NO DATE GIVEN. *AK
THE BRAKE SYSTEM IS EXPERIENCING CONTINUED FADING WHEN APPLYING THE BRAKE PEDAL, DEALERSHIP STATES THAT IT IS A DESIGN PROBLEM. *MJS
THE TIRES WERE BADLY WORN AS A RESULT OF THE FAULTY BALL JOINTS WHICH WERE RECALLED AND REPAIRED (00V-238), CONSUMER PURCHASED NEW TIRES AND REQUEST REIMBURSEMENT. NLM
BRAKE PEDAL WAS SLOWLY GOING LOWER BEFORE BRAKING OCCURRED. ORIGINAL PROBLEM WAS "FIXED" BY SERVICE ON 8/22/00, BUT SERVICE MANAGER STATED CAR NEEDED A NEW MASTER BRAKE CYLINDER, WHICH WAS SUPPOSEDLY ORDERED. PROBLEM BEGAN TO RE-OCCUR ON 9/22/00, AND CAR WAS DELIVERED TO SERVICE ON 9/26/00. AS OF NOW, IT HAS BEEN THERE 3 DAYS TO INSTALL A NEW MASTER BRAKE CYLINDER, ORIGINALLY DESCRIBED AS A 1-HOUR PROCEDURE. SUPPOSEDLY THE REPLACEMENT INSTALLED YESTERDAY, ALSO HAD THE SAME PROBLEM. AS OF NOW (AFTER 5 P.M., 9/28/00) THE SERVICE DEPARTMENT IS UNABLE TO DEFINITELY STATE THE PROBLEM HAS BEEN FIXED - - AND THERE MAY BE A SERIOUS PROBLEM WITH VOLVO MASTER BRAKE CYLINDERS (AND THEIR AVAILABILITY).
DEALER ADVISED CAR HAD A DEFECTIVE STEERING RACK, WHICH WAS REPLACED ALONG WITH ASSOCIATED "O" RINGS. ELEVEN DAYS AFTER WARRANTY WORK WAS COMPLETED, OWNER WAS DRIVING VEHICLE WHEN THE CAR CAUGHT ON FIRE. FIRE WAS ATTRIBUTED TO A "CRIMPED" O-RING. DEALER REPLACED THE O-RING AND HAS BEEN TEST DRIVING VEHICLE SINCE THEN. THE O-RING HAS CRIMPED AGAIN RECREATING THE SAME SCENARIO. OWNER IS NOW IN THE MIDDLE BETWEEN DEALER AND VOLVO POINTING FINGERS AT EACH OTHER.
CAR WAS PARKED. FIRE STARTED UNDER HOOD. APPEARS TO BE AN ELECTRICAL SHORT. CAR WAS CONSIDERED A "TOTAL" BY THE INSURANCE CO.
WHILE BACKING INTO A PARKING SPACE NOTICED VEHICLE WAS ON FIRE. PLEASE PROVIDE FURTHER INFORMATION.*AK
WHEN VEHICLE TURNS LEFT STEERING WHEEL BINDS UP. STEERING WHEEL DOES NOT ALLOW VEHICLE TO MAKE A FULL LEFT TURN. WHILE ATTEMPTING TO TURN LEFT, VEHICLE WILL GO HALF WAY, AND CONSUMER IS FORCED TO REVERSE AND MOVE STRAIGHT. DEALERSHIP IS UNABLE TO REPRODUCE PROBLEM, AND ISSUE A REMEDY. ALSO, CONSUMER ATTEMPTED TO FILL THE GAS TANK W/ FUEL WHEN IT WAS 3/4 OF A WAY EMPTY. GAS NOZZLE WOULD NOT PUMP THE GAS AS IF THE TANK WAS FULL. SO CONSUMER PULLED THE FUEL PUMP OUT, AND FUEL STARTED TO SQUIRT OUT ON CONSUMER, AND A PUDDLE ON THE FLOOR. *AK
WHILE ATTEMPTING TO FILL THE FUEL TANK (3/4 EMPTY, 112 DEGREES F), THE TANK WOULD NOT ACCEPT FUEL. I REMOVED THE NOZZLE TO SEE IF THE FILLER WAS OBSTRUCTED, AND A GEYSER OF PRESSURIZED GASOLINE WAS EJECTED FROM THE FILLER NECK LASTING ABOUT FIVE SECONDS, AND DRENCHING MY CLOTHING AND THE GROUND IN A PUDDLE OF GASOLINE. FORTUNATELY THERE WERE NO IGNITION SOURCES PRESENT .
I APPROACHED A PARKING SPACE AT APPROXIMATELY 5 MPH, WITH MY FOOT ON THE BRAKE PEDAL, HOWEVER, SUDDENLY IT ACCELERATED IN SPITE OF MY FOOT PRESSING VERY HARD ON THE BRAKE PEDAL. I TRIED TO MANEUVER THE CAR WITH MY FOOT STILL ON THE BRAKE TO AVOID HITTING OTHER PARKED CARS AND FINALLY HIT BUSHES AND A SMALL TREE WHICH UPLIFTED THE FRONT WHEELS OFF THE GROUND AND STOPPED THE CAR. AT THAT POINT, THE IGNITION WAS TURNED OFF. THERE WERE HEAVY TRACK MARKS ON THE HARD SURFACE AS WELL AS ON THE GRASS LAWN, SUGGESTING THAT THE REAR WHEELS WERE LOCKED UP. I ESTIMATED $6,000 DAMAGE TO MY CAR AND PARKING AREA PROPERTY.
VEHICLE EXPERIENCED A PROBLEM WITH BALL JOINT FAILURE, CAUSING A DISCONNECTION DUE TO A FAULTY PART. MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT THEY WERE AWARE OF THIS PROBLEM. COULD NHTSA SHARE SOME LIGHT ON THIS MATTER. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
THERE WAS A NOISE IN THE FRONT SIDE LEFT WHICH TURNED OUT TO BE SOMETHING RELATED TO THE SUB-FRAME. HOWEVER THERE IS STILL A RATTLE IN THE FRONT END WHICH I HAVE BEEN TOLD THAT ALL THE CARS HAVE. HOWEVER THE S70 LOANER CARS THEY PROVIDE DO NOT HAVE IT. THE RADIO AM PROBLEM IS FUSTRATING, AND THIS NEW PROBLEM WITH THE DOOR LOCKS JUST ADDS ICEING TO THE CAKE. I HAVE BEEN TOLD THE PART FOR THE RADIO IS NOT AVAILABLE, SO THEY WILL TRY AND MAKE IT WORK SOMEHOW. I AM JUST WAITNG FOR THE NEXT PROBLEM. THIS IS MY FIRST AND LAST VOLVO. *AK
FRONT WHEEL FELL OFF THE AXLE DUE TO GREASE SEAL, AND ALLOWED WATER TO GET INTO THE BEARING AND CORRODED IT. *AK
CAR DEVELOPED A PRONOUNCED FRONT-END "SHIMMY" NOT UNLIKE WOULD BE FELT WITH AN UNBALANCED WHEEL. DEALERSHIP CONFIRMED THAT THE TIE ROD WAS ABOUT TO FAILED.
AIR BAGS DEPLOYED WHILE CAR WAS IN "PARK" AND WITH NO IMPACT. *AK
IN OCTOBER 1999, I BEGAN NOTICING A CLUNKING NOISE EMINATING FROM BENEATH THE DRIVER'S-SIDE FOOTWELL, WHEN THE VEHICLE IS PLACED IN REVERSE, OCCASIONALLY WHEN ACCELERATING, BRAKING AND WHEN THE VEHICLE IS DRIVEN OVER ROUGHER ROAD SURFACES. THE CLUNKING NOISE IS ALSO HEARD WHEN APPROACHING AN INCLINE AND CRESTING A HILL AS WELL. I REPORTED THIS CLUNKING NOISE PROBLEM TO RAMSEY VOLVO (SELLING/SERVICING DEALER) ON 10/13/1999. THE DEALER REPLACED THE LEFT-REAR SUBFRAME MOUNT AND SECURED IT USING JB WELD, PER VOLVO SERVICE BULLETIN. ALMOST IMMEDIATELY AFTER THE REPAIR, THE CLUNKING NOISE RETURNED. ON 10/18/1999, RAMSEY VOLVO AGAIN REPLACED THE LEFT-REAR SUBFRAME BUSHING , THIS TIME USING A DIFFERENT ADHESIVE, AS RECOMMENDED BY VOLVO CARS OF NORTH AMERICA. THE DEALER ALSO REPLACED A DEFECTIVE SWAY BAR END LINK. THE CLUNKING NOISE RETURNED A WEEK LATER. ON 10/26/1999, I ALERTED VOLVO CARS OF NORTH AMERICA OF THIS RECURRING PROBLEM AND REQUESTED THAT THEY ASSIST IN THE THE REPAIR OF THIS VEHICLE. MY REQUEST FOR ASSISTANCE WENT UNANSWERED FOR SEVERAL MONTHS. ON FEBRUARY 3, 2000 VOLVO CARS OF NORTH AMERICA RECOMMENDED I AGAIN BRING MY VEHICLE TO RAMSEY VOLVO FOR REPAIR OF THE CLUNKING NOISE. I BROUGHT THE VEHICLE IN ON MARCH 16, 2000, THE DEALER CLAIMS THAT THE CLUNKING NOISE HEARD WHEN PLACING THE VEHICLE IN REVERSE, WAS CAUSED BY THE FRONT BRAKE CALIPERS AND IS CONSIDERED TO BE "NORMAL" AND DID NOT ANY OTHER CLUNKING NOISES WHILE DRIVING THE VEHICLE. I AGAIN CONTACTED VOLVO CARS AND
SRS WARNING LIGHT CAME ON DUE TO FAULTY SRS CRASH SENSOR FAILURE. YH
WHILE DRIVING BETWEEN 55-60 MPH DRIVER WENT TO PASS VEHICLE WHEN ACCELERATOR PEDAL BECAME STUCK AND WENT TO FLOOR, DRIVER TURNED OFF IGNITON AND THEN PEDAL CAME BACK UP.DEALER COULD NOT REPRODUCE DEFECT. *AK
THIS MODEL VOLVO HAS A WELL DOCUMENTED SUBFRAME BUSHING PROBLEM. THE FRONT SUBFRAME BUSHINGS WERE REPLACED AT NILS SEFELDT VOLVO IN DALLAS. THE MECHANIC THAT REPLACED THESE BUSHINGS CUT THE SUBFRAME. BUSHINGS WERE INSTALLED, THE CAR WAS BADLY OUT OF ALIGNMENT, WAS REALIGNED AT AUTOBAHN VOLVO IN FORT WORTH - A FEW WEEKS LATER - THE VEHICLE WAS BACK AT AUTOBAHN VOLVO FOR MAINTENANCE AND BRAKE NOISE PROBLEMS WHEN IT WAS DISCOVERED THAT THE SUBFRAME WAS CUT BY THE MECHANIC AT NILS SEFELDT - VOLVO ORDERED THE SUBFRAME REPLACED. AT THE VERY LEAST ANY OTHER S80 THAT UNDERWENT A SUBFRAME BUSHING REPLACEMENT AT NILS SEFELDT, ESPECIALLY BY THE MECHANIC THAT "REPAIRED" MINE - SHOULD BE INVESTIGATED. THE STEERING WAS "SQUIRRELLY" AND I SUSTAINED VERY MINIMAL PROPERTY DAMAGE WHEN CONTACT WAS MADE WITH A MINIVAN IN A HIGHWAY DRIVING INCIDENT PRIOR TO THE REPLACEMENT OF THE SUBFRAME. IN ADDITION, ON ABOUT A DOZEN OCCASIONS, WHEN I'M TURNING THE CAR OFF, THE MESSAGE "SRS AIRBAG SERVICE URGENT" APPEARS IN THE MESSAGE DISPLAY. THE MESSAGE DOES NOT STORE AND THE COMPUTER DOES NOT RETAIN IT. NEITHER NILS SEFELDT OR AUTOBAHN HAVE BEEN ABLE TO DUPLICATE THE PROBLEM OR CORRECT IT. I'M CONCERNED THAT THE AIRBAG SYSTEM - VERY COMPLEX ON THIS PARTICULAR CAR - FRONT, SIDE AND SIDE CURTAINS MAY DEPLOY. I HAVE REQUESTED ASSISTANCE FROM VOLVO TO REPLACE THE VEHICLE, NOT ENGAGE IN A BUYBACK AT THIS TIME, BUT VOLVO REFUSES TO CONSIDER THAT AS AN OPTION. IT TOOK 16 MONTHS TO CORRECT A NUISANCE PROBLEM WITH T
THE MICHELIN TIRE (P336/50R17) EXPERIENCED A BLOWOUT, THE CONSUMER OBSERVED A 3" CUT IN THE SIDEWALL AFTER AVOIDING A POT HOLE, THREE DAYS LATER WHILE DRIVING A LOANER WITH MICHELIN TIRES, ANOTHER BLOWOUT OCCURRED WHEN THE CONSUMER AVOIDED HITTIN A BALL THAT ROLLED INTO THE STREET. *SLC
THE SEAT BELT WAS IMPROPERLY ADJUSTED CAUSING DISCOMFORT AND SAFETY PROBLEM. YH
POWER WINDOWS WOULD ACT SPORADICALLY, GOING UP OR DOWN WHENEVER THE BUTTON IS USED. SOME TIME WOULD PARTIALLY GO UP OR DOWN THEIR ITS OWN. TAKEN VEHICLE TO DEALERSHIP TWICE. THE 2ND TIME THE MECHANIC GOT INSIDE OF VEHICLE & CLOSED DOOR, AIR BAGS DEPLOYED. HAD NO INDICATION OF WHY. DEALERSHIP HAVING VOLVO REPRESENTATIVE TO CHECK VEHICLE. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Volvo S80 → · Every S80 year → · How the figures are calculated →