2022 Volvo Bus 9700

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports
Equipment › Other › Labels26V600000
Filed Sep 18, 20261,236 vehiclesVolvo Bus Corporation

Defect. Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Risk. The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.

Remedy. Prevost will replace the emergency exit identification labels, free of charge. Owner notification letters are expected to be mailed November 3, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-84. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026.

Equipment › Electrical › Navigational System(global Positioning System)22V917000
Filed Dec 12, 202220 vehiclesVolvo Bus Corporation

Defect. Volvo Bus Corporation (Volvo Bus) is recalling certain 2022 9700 buses. The GPS devices may have been installed incorrectly, which can cause an accelerator pedal sensor malfunction and lead to an unexpected loss of drive power.

Risk. A loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

Remedy. Prevost will inspect and reinstall the GPS devices, if necessary, free of charge. Owner notification letters are expected to be mailed January 31, 2023. Owners may contact Volvo Bus' customer service at 1-866-870-2046.

All 2 campaigns on file, newest first.

Across model years

Worst on record: 2025
YearComplaintsRecallsFiresDeathsAssessment
20250300Routine
20240400Do not drive
20230500Routine
2022 — this page0200Routine
20210400Routine
20200800Routine
20190600Routine
20180900Routine
201701000Routine
20160900Routine
20150700Routine
20140600Routine
201301200Routine
201201100Routine
201101300Routine
201001400Routine
200901400Routine
20080200Routine

Compare every 9700 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 18, 2026. Source: NHTSA Office of Defects Investigation.