2019 Volkswagen Tiguan complaints

SINCE MY 2019 VW TIGUAN WAS SERVICED IN EARLY JULY 2020 THE HORN HAS WORKED INTERMITTENTLY. IT WAS FIRST NOTICED WHEN LOCKING THE CAR USING THE REMOTE. THE HORN SOUNDED ONLY SOMETIMES WHEN LOCKING THE CAR BY THE REMOTE. AFTER RECOGNIZING THIS IT WAS NOTICED THAT WHEN DRIVING OR STATIONARY TIME THE HORN WORKED ABOUT HALF THE TIME IT WAS PRESSED. THE DEALER CLAIMED TO HAVE FIXED IT TODAY (8/11/2020) AND THE HORN WORKED WHEN THE CAR WAS LOCKED BY THE REMOTE ON ARRIVING HOME. ON TESTING THE LOCKING AGAIN THE HORN DID NOT WORK AND WE TESTED THE HORN BY PRESSING IT AND THERE WAS ALSO NO SOUND AGAIN. I AM RETURNING TO THE DEALER IN STONE MOUNTAIN, GA AGAIN ON 8/12/2020. THIS IS A SERIOUS SAFETY ISSUE AS ONE CANNOT WARN PEDESTRIANS OR OTHER VEHICLES IN AN EMERGENCY SITUATION.

2019 VOLSKWAGEN TIGUAN. CONSUMER WRITES IN REGARDS TO FRONT ASSIST AND ADAPTIVE CRUISE CONTROL FAILURE. *LD THE CONSUMER STATED THE FRONT ASSIST SYSTEMS MAY FAIL IF THE VEHICLE GOES OUT OF ALIGNMENT AS LITTLE AS 1/1OOTH OF AN INCH. THE REAR OF THE VEHICLE THRUSTS FORWARD. *JS

I WAS DRIVING ON A RESIDENTIAL STREET WITH NO CARS IN FRONT OF ME AND MY AUTONOMOUS EMERGENCY BRAKING SYSTEM ENGAGED ITSELF BRINGING MY CAR TO AN ABRUPT STOP. THERE WAS NOTHING IN THE STREET, ON THE FRONT ON MY CAR, OR IN FRONT OF ME.

THE AUTOMATIC BRAKING SYSTEM ACTIVATED TWICE IN SIX WEEKS WHILE PULLING OUT FROM A PARKING LOT ONTO A CITY STREET. THIS HAPPENED AT 2 DIFFERENT LOCATIONS. BOTH TIMES WHEN THIS OCCURRED THE VEHICLE WAS TURNING RIGHT AND CAME TO A COMPLETE STOP 1/3RD TO 1/2 THROUGH THE TURN.

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE WINDSHIELD WIPERS INDEPENDENTLY SLOWED DOWN UPON THE VEHICLE CEASING FORWARD MOTION. THE CONTACT STATED THAT WHILE DRIVING IN THE RAIN AT APPROXIMATELY 35 MPH AND UPON MAKING A LEFT TURN, THE WINDSHIELD WIPERS INDEPENDENTLY SLOWED DOWN TO INTERMITTENT SPEED WITH THE WINDSHIELD WIPERS SET TO FULL SPEED. THE CONTACT CALLED GRAHAM VOLKSWAGEN (801 W 41ST ST, SIOUX FALLS, SD 57105) AND NOTIFIED THE DEALER OF THE FAILURE. THE CONTACT WAS INFORMED BY THE DEALER AND AN INDEPENDENT MECHANIC THAT THE FAILURE WAS NOT A KNOWN ISSUE WITH SIMILAR VEHICLES. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

THE SUNROOF EXPLODED WHILE DRIVING AT ABOUT 45 MPH ON TOP OF AN OVERPASS. FILE A CASE WITH VW AND THEY REFUSE TO FIX THE ISSUE. CASE NUMBER WAS [XXX]. WE WERE TRAVEL ON RT 13 IN VIRGINIA THROUGH A SMALL TOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS BEGINNING TO MERGE SOUTH ON I75 BUT PULLED OVER ON THE SHOULDER BEFORE MY SPEED REACHED APPROX 50 MPH AND I WAS LESS THAN .2 MILES ON THE RAMP. I IMMEDIATELY PULLED OVER WHEN I COULD SMELL AND SAW SMOKE COMING OUT OF THE VENTS ON THE DASH. UPON EXITING THE CAR I SAW FLAMES UNDER THE HOOD. WHILE I WAS GETTING MY CHILDREN OUT OF THE CAR, A FEW MEN HAD STOPPED TO HELP WITH FIRE EXTINGUISHERS, BUT THEY WERE UNSUCCESSFUL. THE FIRE CHIEF THOUGHT THAT THE CAUSE MAY HAVE BEEN AN ELECTRICAL SHORT OR SOME SOFT OF MANUFACTURING DEFECT. I AM NOT CERTAIN WHAT CAUSED THE FIRE UNDER THE HOOD, BUT DO KNOW THAT I HAD NOT HAD ANY ISSUES WITH THE CAR UNTIL JUNE 4TH. IT WAS A 2019 ;EASE THAT I HAVE BEEN LEASING LESS THAN A YEAR. THE CAR WAS BRAND NEW WHEN I ROLLED IT OFF THE LOT. IT WAS IN THE DEALERSHIP ON 1/31 FOR SCHEDULED MAINTENANCE. *TR

I WAS DRIVING ON THE HIGHWAY AND MY PANORAMIC SUNROOF EXPLODED CAUSING GLASS TO FALL IN ON MYSELF AND MY 5 YEAR OLD DAUGHTER. *TR

NEW 2019 TIGUAN S 4MOTION PURCHASED IN FEB 2020 AND HAS ABOUT 8K MILES. ALREADY HAVING ISSUES WITH HARD SHIFTING (BOTH UP AND DOWN) AND HAVE HAD THE VEHICLE CHUG/STALL AND ALMOST CAUSE A CRASH 2 TIMES NOW BECAUSE IT WOULDN'T ACCELERATE. ALL OF THESE ISSUES ARE AFTER ABOUT HALF HOUR OF DRIVING. HARD DOWNSHIFT IS NORMALLY AROUND 20-30MPH AND UP SHIFT 30-40. NEVER JERKED BEFORE AND NOW IT'S HARD AND VERY UNSAFE. *TR

VEHICLE CONSISTENTLY DIES UPON ENTERING TRAFFIC LOCALLY OR HIGHWAY DEALER SAYS THERE IS NO FIX IT'S BEEN IN THE SHOP AT LEAST THREE TIMES THEY'VE DENIED THE LAST REQUEST FOR A REVIEW BUT IT HAS BECOME A SERIOUS SAFETY ISSUE

I HAVE BEEN EXPERIENCING INTENSE THROTTLE LAG. THIS HAPPENS EVERY TIME I STOP BUT IT IS VERY EXCESSIVE WHEN ROLLING (10MPH) AND PRESS THROTTLE. IT HAS BECOME A SAFETY CONCERN AS IF I AM MERGING INTO TRAFFIC AND HAVE TO PAUSE WHILE OTHER CARS ARE AROUND I FEEL IT IS VERY UNSAFE. I HAVE SPOKEN TO OTHER 2019 TIGUAN OWNERS AND THEY HAVE EXPERIENCED THE SAME ISSUE. AND DOING MY RESEARCH I HAVE SEEN SOME DEALERSHIPS HAVE FIXED THIS ISSUE WHILE OTHERS HAVEN'T.

DRIVING IN WINDY CONDITIONS, 4 SEPARATE TIMES ON ONE DAY, SENSOR WENT OFF. RED CAR GRAPHIC ON MY SCREEN WITH "SIDE IMPACT" WAVE LINES ON THE SIDES AND CAR AUTOMATICALLY BRAKED SUDDENLY. HAPPENED IN CITY, WHILE IN MOTION. NO OTHER CARS IN CLOSE PROXIMITY AT TIME OF SENSOR WARNING AND BRAKING. 3 OF 4 TIMES HAPPENED AS WAS DRIVING NORTH INTO A STRONG NORTH WIND. NEVER HAD THIS WARNING THROWN BEFORE.

VEHICLE HAS BEEN IN SERVICE 5 TIMES SINCE PURCHASED. CAR STALLS AND DOES NOT RESTART.

I HAD A RENTAL FROM ENTERPRISE AND AFTER DRIVING IT FOR ABOUT 1 WEEK IT DIDN'T START AND WAS LEAKING GASOLINE MASSIVELY.

I HAVE BEEN HAVING SERIOUS STALLING ISSUES WITH THIS CAR...SINCE THE 1ST DAY I RECEIVED IT. WHEN I AM DRIVING THE CAR WOULD REFUSE TO ACCELERATE LIKE GETTING ON AND OFF EXITS ON EXPRESSWAY...CHANGING LANES ETC...IT ALSO STALLS AND THE ENGINE STOPS WHILE DRIVING..THE CAR HAS A LANE DEPARTURE ASSIST WHICH PULLS THE CAR FROM 1 LANE INTO THE OTHER VIOLENTLY...I AM HOPING TO GET THIS CAR REPLACED WITH ANOTHER LINE FROM VW ONLY BECAUSE MY LEASE IS 5 MNTHS OLD...THEY ARE REFUSING TO HELP ME BECAUSE THERE IS NO RECALL, MAYBE IF SOMEONE DIES THEY WILL GIVE A RAT'S [XXX] ABOUT THIS ISSUE...AN ISSUE THEY HAD I. 2014....EASE LOOK INTO THIS..FAMILIES CAN DIE FROM THIS PROBLEM. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

PURCHASED CAR IN JULY 2019 AND THE CARNET HAS NEVER FUNCTIONED PROPERLY. AFTER CALLING CUSTOMER CARE AND CARNET I WAS TOLD TO TAKE IT INTO THE DEALERSHIP. AFTER TWO SEPARATE VISITS AND LEAVING MY CAR FOR SEVERAL DAYS I WAS TOLD IT'S A KNOWN ISSUE AND THERE'S NOTHING THEY CAN DO. I HAVE A CASE OPEN WITH CUSTOMER CARE SINCE AUGUST 2019 AND FOLLOW UP EVERY FEW WEEKS, AS THEY TYPICALLY FORGET TO PROVIDE ME WITH THE PROMISED UPDATE EVERY TWO WEEKS. EACH UPDATE IS THE EXACT SAME --- THERE ARE NO UPDATES AT THIS TIME AND NO TIMELINE FOR A FIX. THEY ALSO WILL NOT PROVIDE ANY COMPENSATION UNTIL THE ISSUE IS RESOLVED. THE CARNET APP HAS NOT WORKED CORRECTLY -- KICKS ME OUT REGULARLY, SAYS MY CAR IS UNLOCKED WHEN IT IS LOCKED, UNABLE TO SEND DESTINATIONS FROM THE APP TO MY CAR, ETC. THE BUTTONS IN THE CAR ALSO DO NOT WORK WHEN PRESSED, WHICH MEANS IN AN EMERGENCY SITUATION IT WILL NOT WORK.

TWO SEPARATE PROBLEMS. #1 ON TWO SEPARATE OCCASIONS THE CARS EMERGENCY SYSTEM ACTIVATED WITH NO CARS OR ANYTHING IN PROXIMITY. VW JUST CLEANED SENSORS . IT HAPPENED ONCE AFTER THAT WHILE PARKING THE CAR. #2 WITH ONLY 8000 MILES ON THE BRAKES PULSE WHEN APPLIED. WE WERE TOLD JUST WAIT FOR 1 YEAR SERVICE AND IT WILL BE LOOKED AT. THE TIGUAN WENT IN FRIDAY MORNING AND WE WERE INFORMED THE BRAKE ROTORS ARE WARPED. VW NORTH AMERICA RECOMMEND ROTORS AND ASSOCIATED HARDWARE TO FIX THE PROBLEM. TROUBLESOME ISSUE WITH ONLY 10000 MILES LES THAN I YEAR OLD.

THE PLASTIC OIL PAN AT THE BOTTOM OF THE ENGINE OF MY 2019 VOLKSWAGEN TIGUAN 2.0T STARTED LEAKING WHILE I WAS ON THE HIGHWAY, NEARLY STRANDING MY FAMILY. IT WAS VERY DISAPPOINTING TO SEE ANY VEHICLE USING A FRAGILE, UNPROTECTED PLASTIC OIL PAN AT THE BOTTOM OF THE ENGINE, ESPECIALLY THE TIGUAN, WHICH IS MARKETED AS A SPORT UTILITY VEHICLE.

I PURCHASED THIS CAR AND THE CAR-NET IN MY CAR HASN'T WORKED SINCE THE DAY I BOUGHT THE CAR. I HAVE CONTACTED VW MULTIPLE TIMES AND I JUST KEEP GETTING THE 'THEY'RE WORKING ON IT ' WITH NO RESOLUTION IN SITE.

I WAS DRIVING DOWN A SIDE ROAD IN A PARKING LOT WITH NO CARS IN FRONT OF ME AND NO ONE IN BACK OF ME. SUDDENLY THE CAR BRAKED AND THREW ME FORWARD. IT SCARED THE LIVING DAYLIGHTS OUT OF ME. THERE WAS NO REASON WHY THIS HAPPENED. THERE WAS NOTHING IN THE ROAD. I REPORTED THIS PROBLEM TO VOLKSWAGEN AND THEY HAD NO ANSWER AND TOLD ME TO DISABLE THE BRAKING SENSOR WHICH I DID. I FELT THE NEED TO REPORT THIS ISSUE SINCE I FELT THIS WAS A POSSIBLE DEFECT IN THE BRAKING SENSOR. IF THIS WOULD HAVE HAPPENED ON A BUSY ROAD I COULD HAVE BEEN HIT FROM BEHIND. AGAIN THERE WAS NO REASON FOR THE SUDDEN BRAKING. THIS IS A LEASED CAR AND WHEN I TURN IT IN I JUST WANT TO LET THEM KNOW THAT THE SENSOR IS TURNED OFF FOR THE NEXT PERSON WHO LEASES IT AND HAS NO IDEA IT IS TURNED OFF. IN SUMMARY, I WAS GOING AROUND 35-40 MPH WHEN THIS BRAKING OCCURRED WITH NO REASON WHATSOVER. THANK YOU FOR YOUR TIME.

THE TRANSMISSION DOESN'T SEEM TO WORK SWIFTLY. DEFINITELY A LAG GOING ON THAT IS FELT IN THE ACCELERATION OF THE VEHICLE. EVERYTHING ELSE IS GREAT WITH THE CAR

OUR 2019 VW TIGUAN WITH 2 LITER TURBO MOTOR HAS A RANDOM AND REPEATED ENGINE "STALL" ISSUE. THE ENGINE DOES NOT DIE BUT REMAINS AT IDLE (1000 RPM), IN EITHER D OR S AUTO TRANS MODE, BUT THERE IS NO FORWARD MOVEMENT EVEN THOUGH THE GAS PEDAL IS AGAINST FLOOR BOARD AND THEN THERE IS A RUSH OF POWER, THIS DELAY LASTS FROM 1 TO 5 SECONDS, JUST ENOUGH TO CAUSE TRAFFIC MERGING ISSUES. THIS PROBLEM USUALLY OCCURS FROM STANDING START WHEN DRIVEN STRAIGHT AHEAD OR TURNING. SO FAR HAS NOT OCCURRED ABOVE 50MPH WHEN ENTERING FREEWAY. THIS HAS OCCURRED SINCE CAR WAS DELIVERED NEW WITH 40 MILES ON ODOMETER AND CONTINUES NOW AT 1200 MILES AND USUALLY AT SPEEDS FROM 0 - 25 MPH AND UNDER 2000 RPM. I SPOKE TO THE LOCAL VW SERVICE MANAGER AND HE SUGGESTED IT WAS JUST TURBO LAG. I HAVE OWNED TURBO CARS IN PAST AND THIS IS NOT TURBO LAG, IT IS A LOSS OF "SIGNAL" DUE TO DRIVE BY WIRE TECHNOLOGY WHICH SHOULD NEVER BE ALLOWED ON A VEHICLE!!!!!!!!!!!!!!!!! OTHERWISE THE MOTOR OPERATES FINE, PROVIDING DECENT GAS MILEAGE AND POWER WHEN ON-BOOST ABOVE 2000 RPM. OUR LAST NEW CAR A 2016 GMC TERRAIN WAS ALSO DRIVE BY WIRE BUT NEVER EXHIBITED THIS ISSUE. THERE ARE NUMEROUS COMPLAINTS ONLINE DUPLICATING THIS PROBLEM WHICH I HAD HOPED WAS CLEARED UP IN OLDER VERSIONS, EVIDENTLY NOT.

TERRIBLE WIND VIBRATION NOISE / THUMBING THAT CAUSES PHYSICAL DISCOMFORT IN EARS THE MOMENT ONLY 1 WINDOW IS ROLLED DOWN IN THE CAR. FRONT WINDOW DOWN REQUIRES TO OPEN BOTH FRONT WINDOWS TO BALANCE; CANNOT LOWER A REAR WINDOW WITHOUT AT LEAST OPENING 1 FRONT WINDOW / USUALLY REQUIRES OPENING BOTH FRONT WINDOWS. IF ONLY ONE REAR WINDOW IS OPEN PLUS FRONT WINDOW(S) THE WIND MOVEMENT RESULTS IN ITEMS IN THE LOADING AREA IN THE TRUNK BEING LIFTED UP AND IF LIGHTS EVEN SUCKED TO THE BACK SEAT. APPEARS TO BE SIGNIFICANT DESIGN FLAW ON VEHICLE. WHEN CLOSING WINDOWS HAVE TO CLOSE REAR WINDOWS FIRST BEFORE CLOSING FRONT WINDOWS, OTHERWISE THE AIR PRESSURE ON THE EAR CANAL IS SO STRONG THAT IT CAUSES EAR DISCOMFORT.

I LEASED MY 2019 TIGUAN IN MARCH 2019. SHORTLY AFTER (~1,500 MILES), I EXPERIENCE MY 1ST ACCELERATION FAILURE. WHILE ATTEMPTING TO TURN LEFT WITH ONCOMING TRAFFIC (WITH MY 4 YEAR OLD IN THE BACK SEAT), MY CAR WOULD NOT ACCELERATE ALTHOUGH MY FOOT WAS PRESSING THE GAS PEDAL TO THE FLOOR. AFTER MULTIPLE SECONDS AND MULTIPLE ATTEMPTS TO ACCELERATE FORWARD, I PUT THE VEHICLE IN PARK, TURNED IT OFF, TURNED IT BACK ON, PUT IN DRIVE, AND WAS ABLE TO COMPLETE THE TURN. THANKFULLY THE VEHICLES COMING TOWARDS ME WERE PAYING ATTENTION AND HALTED, OR IT WOULD'VE RESULTED IN A COLLISION. THIS FAILURE HAPPENED 3 MORE TIMES SHORTLY AFTER, 1 OF THE THEM OCCURRING WHEN MY HUSBAND WAS DRIVING. WHILE GETTING MY VEHICLE IN FOR SERVICE, 1 OF THE VW EMPLOYEES MENTIONED THEY RECEIVE CALLS REGARDING THIS SAME FAILURE EVERY WEEK, SOMETIMES EVERY DAY. A 2ND VW EMPLOYEE MENTIONED THEY HAVE NEVER RECEIVED A CALL ON THIS FAILURE FOR MY VEHICLE. ????. THE DEALERSHIP PERFORMED A 26M1 SOFTWARE UPGRADE THAT 'SHOULD FIX THE PROBLEM.' CONCERNED FOR NOT ONLY THE SAFETY OF MY FAMILY, BUT THE SAFETY OF THE DRIVERS AROUND ME, I FILED A CLAIM WITH VW CORPORATE AND ASKED TO BE REMOVED FROM MY LEASE DUE TO THE FAILURES ALMOST RESULTING IN MULTIPLE CAR ACCIDENTS. THEY REFUSED TO ALLOW ME TO GET OUT OF THE LEASE AS MY EXPERIENCED FAILURES 'DO NOT WARRANT THE ABILITY TO BE REMOVED FROM THE VEHICLE.' SHORTLY AFTER THE SOFTWARE UPGRADE, MY CHECK ENGINE LIGHT CAME ON AND I'VE EXPERIENCED THE SAME FAILURE 3 MORE TIMES (1 OF

VEHICLE SOUNDS AS IF IT IS BOTTOMING OUT WHEN DRIVING OVER UNEVEN SURFACES OR SMALL DIPS AT ANY SPEED. NOISE IS MOSTLY IN THE FRONT WITH HEAVY CONCENTRATION ON THE PASSENGER FRONT TIRE. PARTICULARLY AROUND 30-40 MILES PER HOUR. VEHICLE HAS PREVIOUSLY BEEN IN (AFTER 3 DAYS OF OWNING IT 03/09/2019 FOR A REAR SHOCK REPLACEMENT ON THE DRIVERS REAR). AFTER OWNING THE VEHICLE FOR 6 MONTHS THE NOISE HAS GOTTEN WORSE. BROUGHT IT TO THE DEALER AGAIN 08/17/2019 AND NO ISSUES WERE FOUND. I TOOK THE TECH ON A LONG TEST DRIVE ON THE ROADS (PARKWAY) I TRAVEL DAILY MAX SPEED IS 45. HE HEARD THE NOISE AND STATED I WAS MAXING OUT MY SUSPENSION (THIS WAS AT 30MPH) AND THE NOISE I WAS HEARING WAS THE SUSPENSION HITTING THE BUMPERS UNDERNEATH AND NOT THE ACTUAL VEHICLE, THIS WAS COMPLETELY NORMAL.NOISE CAN ALSO BE HEARD GOING OVER SPEED BUMPS AND DRIVEWAY CURBS AT EVEN LOWER SPEEDS). I HAVE DRIVEN OTHER TIGUANS AND VOLKSWAGON MODELS ON THE SAME ROADS AND THIS DOES NOT APPEAR TO HAPPEN. MY VEHICLE CURRENTLY DOES NOT SHOW UNDER THE ANY CURRENT COIL RECALLS. I WOULD LIKE SOMEONE TO PLEASE REVISIT THIS VIN TO SEE IF THIS VEHICLE COULD ALSO BE PART OF THE RECALL.

THE VEHICLES BRAKE LINE THAT WENT INTO THE ABS SYSTEM WAS NOT TIGHT ENOUGH AND BRAKE FLUID LEAKED OUT RESULTING IN THE FAILURE OF THE BRAKING SYSTEM. THE LOSS OF THE BRAKING SYSTEM COULD BE FELT WHILE DRIVING, AND EVENTUALLY RESULTED IN THE VEHICLE NOT STOPPING. FORTUNATELY, NO ONE WAS INJURED. THE VEHICLE WAS NEW AND HAD 185MILES ON IT WHEN THE BRAKES FAILED.

NEW CAR, 2 MONTHS OLD, 3,000 MILES. ISSUE HAS HAPPENED 4X. FIRST ISTANCE, TURNING LEFT ONTO A MAJOR 3 LANE ROAD, CAR SUDDENLY LOSES POWER AND THEN CHUGS TO CATCH SPEED LEAVING YOU POWERLESS WITH THE FOOT PEDDLE TO THE FLOOR. SECOND INSTANCE, EXITING A SHOPPING CENTER, LIGHT TURNED GREEN, STEPPED ON GAS PEDDLE AND CAR BOGGED AND SPUTTERED AS IF OUT OF GAS AND STALLED IN MIDDLE OF INTERSECTION. ONCE I GOT IT STARTED AGAIN IT MOVED FORWARD. AT NEXT TRAFFIC LIGHT IT SPUTTERED AGAIN AND WOULD NOT GO EVEN AFTER PUMPING GAS PEDDLE. CREEPS TO A ROLLING RUN AND THEN GOES. THIRD INSTANCE WAS ENTERING AN ON-RAMP FROM A STOP LIGHT, CAR SPUTTERED AS IF OUT OF FUEL AGAIN AND BARELY MADE IT OUT OF INTERSECTION WHERE I HAD TO PULL OFF THE ROAD TO GET THE CAR GOING. 4X SAME AS ABOVE. I'M NOW AT DEALER FOR SECOND TIME- NO REPAIR AND THEY SAY VW IS AWARE OF SOME CUSTOMERS EXPERIENCING THIS ISSUE NO FIX AT THIS TIME. VERY DANGEROUS TO DRIVE ON ATLANTA CITY STREETS. I'M NERVOUS TO PUT MY FAMILY BACK IN THE CAR.

THERE IS A LOUD THUMPING NOISE COMING FROM THE FRONT SUSPENSION. THIS ONLY HAPPENS ON DOWNWARDS ROAD BUMPS (DOES NOT HAPPEN ON SPEED BUMPS). HAPPENS WHILE IN MOTION. THE FASTER THE VEHICLE IS, THE LOUDER THE NOISE BECOMES. DEALER IS UNABLE TO IDENTIFY THE ISSUE. THE VEHICLE HAS 11K MILES AT THE MOMENT, AND ISSUES IS THERE SINCE IT WAS BRAND NEW. DEALER SUGGESTED WE WAIT UNTIL PROBLEM GETS WORSE SO THEY CAN IDENTIFY IT EASIER. DOCUMENTED IN THE PAPERWORK THAT A COMPLAINT WAS ENTERED, BUT THEY WERE UNABLE TO "REPLICATE". I HAVE MANY INSTANCES RECORDED ON MY DASHCAM, HOWEVER NHTSA DOES NOT HAVE THE OPTION TO UPLOAD A VIDEO.

TWO TIMES MY PANORAMIC SUNROOF ON MY 2019 VOLKSWAGEN TIGUAN HAS EXPLODED. THE FIRST TIME WAS FEB. 13, 2019, JUST A COUPLE OF MONTHS AFTER I PURCHASED THE VEHICLE BRAND NEW. THE SECOND TIME WAS A WEEK AND A HALF AGO ON AUG. 8, 2019. BOTH TIMES THE PANORAMIC SUNROOF EXPLODED I WAS ON THE HIGHWAY GOING TO WORK AND DRIVING ABOUT 60MPH. IT SOUNDED BOTH TIMES LIKE A GUN SHOT GOING OFF IN MY CAR. THERE WAS NO WARNING EITHER TIME, IT JUST HAPPENED AND WAS VERY FRIGHTENING. BOTH TIMES IT HAPPENED I WAS FAR ENOUGH BACK FROM OTHER VEHICLES. THE MOST RECENT EXPLOSION WAS WORSE. A HUGE HOLE WAS LEFT AND PIECES WERE FLYING OFF BEHIND MY VEHICLE. THANKFULLY I HAD THE MESH SCREEN CLOSED, SO NONE OF THE GLASS CAME INTO THE VEHICLE ON ME. THE HOLE THAT WAS LEFT THE SECOND TIME WAS HUGE AND FLARED OUTWARDS, WHICH INDICATES A DEFECT IN THE MANUFACTURING OF THE GLASS. IT IS A DEFINITE SAFETY RISK. THANKFULLY BOTH TIMES IT HAPPENED I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE BUT I WORRY IF IT HAPPENS AGAIN. THANKFULLY IT WASN'T RAINING EITHER TIME, IF IT WAS I MIGHT HAVE GOTTEN IN AN ACCIDENT WITH THE RAIN COMING IN ON ME AND KEEPING ME FROM BEING ABLE TO SEE THE ROAD. THERE SHOULD BE A RECALL ON THE 2019 VOLKSWAGEN TIGUAN PANORAMIC SUNROOF.

TWO TIMES MY PANORAMIC SUNROOF ON MY 2019 VOLKSWAGEN TIGUAN HAS EXPLODED. THE FIRST TIME WAS FEB. 13, 2019, JUST A COUPLE OF MONTHS AFTER I PURCHASED THE VEHICLE BRAND NEW. THE SECOND TIME WAS A WEEK AND A HALF AGO ON AUG. 8, 2019. BOTH TIMES THE PANORAMIC SUNROOF EXPLODED I WAS ON THE HIGHWAY GOING TO WORK AND DRIVING ABOUT 60MPH. IT SOUNDED BOTH TIMES LIKE A GUN SHOT GOING OFF IN MY CAR. THERE WAS NO WARNING EITHER TIME, IT JUST HAPPENED AND WAS VERY FRIGHTENING. BOTH TIMES IT HAPPENED I WAS FAR ENOUGH BACK FROM OTHER VEHICLES. THE MOST RECENT EXPLOSION WAS WORSE. A HUGE HOLE WAS LEFT AND PIECES WERE FLYING OFF BEHIND MY VEHICLE. THANKFULLY I HAD THE MESH SCREEN CLOSED, SO NONE OF THE GLASS CAME INTO THE VEHICLE ON ME. THE HOLE THAT WAS LEFT THE SECOND TIME WAS HUGE AND FLARED OUTWARDS, WHICH INDICATES A DEFECT IN THE MANUFACTURING OF THE GLASS. IT IS A DEFINITE SAFETY RISK. THANKFULLY BOTH TIMES IT HAPPENED I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE BUT I WORRY IF IT HAPPENS AGAIN. THANKFULLY IT WASN'T RAINING EITHER TIME, IF IT WAS I MIGHT HAVE GOTTEN IN AN ACCIDENT WITH THE RAIN COMING IN ON ME AND KEEPING ME FROM BEING ABLE TO SEE THE ROAD. THERE SHOULD BE A RECALL ON THE 2019 VOLKSWAGEN TIGUAN PANORAMIC SUNROOF.

CARNET IN-CAR SYSTEM DOESN'T WORK. BROUGHT HOME THE NEW 2019 TIGUAN WITH ONLY 5 MILES ON IT AND WHEN I PUSHED THE CARNET BUTTONS....NOTHING. CONTACTED THE DEALER AND THE SERVICE DEPARTMENT TOOK TWO DAYS TO TRY TO FIX IT. I WAS TOLD THERE WAS NO FIX. IT'S A SOFTWARE PROBLEM AND VW MUST COME UP WITH A FIX. OVER 2 MONTHS LATER, STILL FIX. THIS IS A SAFETY ISSUE AND VERY FRUSTRATED WITH VW.

VEHICLE FREQUENTLY SHAKES/SHUDDERS VIOLENTLY UNDER LIGHT/NORMAL ACCELERATION IN STOP-AND-GO TRAFFIC, CREATING A SAFETY HAZARD AND EXTREMELY UNCOMFORTABLE DRIVING SITUATION. I PURCHASED IT A FEW WEEKS AGO AND HAVE APPROXIMATELY 1300 MILES ON IT - THIS HAS BEEN HAPPENING SINCE I TOOK DELIVERY. UNDER LOAD, SHORTLY AFTER THE TRANSMISSION SHIFTS AND AS THE VEHICLE REACHES APPROXIMATELY 9-11 MPH AT 2000RPM, THE ENTIRE VEHICLE SHUDDERS AS IF THE ENGINE IS BEING LUGGED OR IS MISFIRING. THIS REALLY ONLY OCCURS AFTER THE VEHICLE HAS HAD SUFFICIENT TIME TO WARM UP AND HAS BEEN DRIVEN FOR SOME TIME IN RUSH-HOUR TRAFFIC. IT IS MORE PRONOUNCED WITH THE ADAPTIVE CRUISE CONTROL TURNED ON. THE SHAKING/SHUDDERING HAS MADE ME EXTREMELY DIZZY AND NAUSEOUS TO THE POINT WHERE I HAVE ALREADY BECOME PHYSICALLY SICK TO MY STOMACH ONCE. I HAD TO CUT OFF 3 LANES OF TRAFFIC TO REACH THE SHOULDER SO I COULD AVOID GETTING SICK IN THE CAR - THIS WAS ON 7/8/2019, A WEEK AGO TODAY. SEVERAL PASSENGERS WILL NO LONGER RIDE IN THE CAR WITH ME. I HAVE RETURNED THE VEHICLE TO THE SELLING DEALER TWICE OVER THIS ISSUE AND ALTHOUGH THEIR EFFORTS TO DIAGNOSE IT WERE MADE IN GOOD FAITH, THEY HAVE BEEN UNABLE TO REPRODUCE IT. I HAVE SEVERAL VIDEOS OF THIS ISSUE THAT I ATTEMPTED TO SHARE WITH THE DEALERSHIP UPON DROPPING IT OFF THE SECOND TIME, WHICH THE SERVICE TECHNICIAN TOLD ME HE DID NOT VIEW AFTER I PICKED THE CAR UP. I ALSO RECENTLY DISCOVERED THAT MY EMERGENCY COMMUNICATION/AIRBAG DEPLOYMENT NOTIFICATION SYSTEM (C

THE AUTOMATIC BREAKING SENSORS WENT OFF FOR NO REASON. CAR STARTED BREAKING ON IT'S OWN. LUCKILY NO CAR BEHIND ME. CAR WAS IN MOTION ON A 35 MPH PART OF ROUTE 30 IN INDIANA WHEN IT STARTED TO BREAK SUDDENLY. TOOK IT TO THE DEALERSHIP AND THEY COULD NOT REPLICATE IT. I SENT VOLKSWAGEN A MESSAGE AND THEY DIDN'T REPLY.

MY WIFE WASDRIVING DOWN A RESIDENTIAL STREET NO CARS IN FRONT OR BEHIND. THE AUTONOMOUS BRAKES ACTIVATED AND BROUGHT CAR TO FULL STOP FOR NO REASON.

THE CARS BREAKING ASSISTANCE BRINGS THE CAR TO A COMPLETE STOP AT ANY SPEED. IT WILL BREAK WHEN NOTHING IS AROUND, WHEN BACKING OUT OF DRIVEWAY, DRIVING DOWN FREEWAY, AND PULLING OUT ONTO THE ROAD.

PURCHASED CAR JUNE 30, CHECK ENGINE LIGHT ILLUMINATED ON WAY HOME FROM DEALER. NEXT DAY CHECK ENGINE LIGHT OFF, BRAKE POWER BOOST FAILURE FLICKER ON SCREEN, AUTO START/STOP NOT FUNCTIONING, RESTART CAR ALL GONE. NEXT TRIP TIRE PRESSURE WARNING, UNABLE TO RESET. HAD TO GO TO AN APPOINTMENT AND WAS HEADING TO DEALER ON THE WAY HOME, CAR WENT BLACK, LOST ACCELERATION, NO RESPONSE FROM THROTTLE WHILE DRIVING 75MPH ON BUSY FREEWAY. HAD TO COAST ACROSS FIVE LANES OF TRAFFIC TO BE SAFE. RESTART CAR, DROVE TO DEALER. TOTAL AMOUNT OF MILES ON CAR 152. PURCHASED SUNDAY EVENING 6:30 PM IN REPAIR AFTER NEAR COLLISION TUESDAY EVENING 5:00 PM.

I BOUGHT THE TIGUAN BRAND NEW FROM THE DEALERSHIP WITH HIGH HOPES FOR OUR FAMILY SUV. ALMOST IMMEDIATELY I NOTICED THAT THE VEHICLE HESITATED TO ACCELERATE FROM A STOPPED POSITION A FEW TIMES, BUT COULDN'T BELIEVE I WAS HAVING A PROBLEM SO SOON AFTER BUYING THE CAR. WHEN I REALIZED THAT THIS WAS A RECURRING CAR ISSUE AND NOT USER ERROR, WE HAD ONLY OWNED THE CAR FOR 3 WEEKS AND THE CAR HAD ROUGHLY 1200 MILES. IT WAS ABSOLUTELY TERRIFYING WHEN I WAS TURNING LEFT DURING RUSH HOUR TRAFFIC WITH MY 12 MONTH OLD SON IN THE BACK SEAT AND MY CAR WOULD NOT ACCELERATE BEYOND ABOUT 5 MILES PER HOUR. LUCKILY THE DRIVER COMING TOWARDS ME ON THE MAIN ROAD SLOWED DOWN WITH ENOUGH TIME FOR ME TO MAKE MY LEFT TURN AND COAST RIGHT INTO A NEARBY SUBDIVISION. I PRESSED MY FOOT ONTO THE ACCELERATOR TO THE FLOOR AND IT TOOK ABOUT 20 SECONDS FOR IT TO KICK INTO SPEED. I TOOK THE CAR TO THE DEALERSHIP WHERE I ASSUMED IT WOULD BE FIXED. AFTER 9 DAYS IN THE SHOP, THEY CLAIM THEY DROVE THE VEHICLE 80 MILES AND COULDN'T DUPLICATE THE ISSUE. THEREFORE, THEY WANT ME TO PUT MY FAMILY BACK INTO THE CAR THAT IS COMPLETELY UNSAFE TO DRIVE. THEY TRIED TO TELL ME THAT IT WAS THE "TURBO LAG" THAT I AM EXPERIENCING WHICH, IN THE LONG RUN, A MANAGER ADMITTED TO MY FIANCE AND I IS UNTRUE ISN'T EVEN WHAT WE ARE EXPRESSING AS THE PROBLEM. AFTER TALKING TO 3 MANAGERS, WE FINALLY FOUND SOMEONE WHO IS HEAD OF THE SERVICE DEPARTMENT AT THE DEALERSHIP WHO SYMPATHIZED WITH OUR ISSUE AND IS LETTING US USE A LOANER UNTIL VOL

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN TIGUAN. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 40 MPH, THE EPC, OIL, AND SYSTEM/POWER WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE BEGAN TO HESITATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO CAPISTRANO VOLKSWAGEN (LOCATED AT 32922 VALLE RD, SAN JUAN CAPISTRANO, CA 92675, (949) 493-4511) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 920.

FRONT COALITION SENSON AND WARNING LIGHT GOES ON FOR NO REASON WHILE DRIVING AT A LOW SPEED DISABLELING THE SENSON. THIS HAS HAPPENED ABOUT 5 TO 6 TIMES ON VARIOUS DATES WHILE DRIVING IN THE CITY AND I HAVE TO STOP TURN THE CAR OFF AND ON IN ORDER TO RESET THE COMPUTER BY ITSELF. SOMETIMES IT WILL TURN OFF BY ITSELF TOO!. DRIVER SIDE MIRROR LIGHT COALITION SENSON WAS ACTIVATING ALL THE TIME WHILE DRIVING ON THE HIGHWAY WITHOUT ANY CARS AROUND. NEVER NOTICED THIS HAPPENING BEFORE, BECAUSE I LIVE IN QUEENS NY AND I USUALLY DRIVE TO THE CITY AND I HAVE LOTS OF CARS ALL THE TIME SO IT'S CONSTANTLY TURNS ON AND OFF.

BIG MANUFACTURER DEFECT ISSUE ON TIGUAN WINDSHILED. BOUGHT NEW 2016 VW TIGUAN ON 2016 APR, WINDSHIELD BROKE IN TWO WEEKS, WHILE I'M DRIVING IN A LOCAL WAY, SLIGHT TURING RIGHT, CROSSING TRAFFIC @45 MILE/H, (HWY 75 TO EAST EXCHANGE, ALLEN, TX, 75002) NO TRUCKS SEEN. BOUGHT NEW 2019 VW TIGUAN ON 2019 MAR, WINDSHIELD BROKE IN APR, WITHIN A MONTH. A QUIET HIGHWAY, NO BIG TRUCKS PASSING BY, AND SPEED @ 65MILE/H.(HWY 75 @ RENNER) ASKED DEALER TO REPORT AS QUALITY OR DESIGN ISSUE, WITH NO RESPONSE.

MY BRAND NEW 2019 VW TIGUAN FWD NEXT DAY AFTER BUYING SHOWED MULTIPLE PROBLEMS THAT RELATED TO TRANSMISSION AND BREAKING AND A UNKNOWN SOURCE OF RATTLING SOUND. I NOTICED WHEN I COLD START THE TIGUAN AND LET IT IDLE FOR 3-4 MINUTES THE NORMAL ENGINE SOUND SLOWLY GOES DOWN BUT A LOUDER AND MORE NOTICEABLE RATTLING SOUND COMES UP. IT IS HEARD WHILE DRIVING ALSO. IT'S CONCERNING BUT WHAT IS MORE CONCERNING IS THE THAT THE TIGUAN HESITATES WHILE SHIFTING GEARS. I NOTICED IT HAPPENS WHILE ACCELERATING FROM A STOP. NOT ONLY IT HESITATES TO ACCELERATE YOU'D FEEL THE CARS STRUGGLE WHILE SHIFTING GEARS. EACH TIME THE GEAR IS SHIFTING YOU COULD FEEL THE CAR IS AT A CONFUSED STATE AND SO YOU FEEL IT THUMP. AT OTHER TIMES I'VE EXPERIENCED THE CAR ALMOST STALLS WHERE THE RPM GOES UP BUT TRANSMISSION SLIPS. IT DOESN'T CHANGE GEAR. THE WORST OF ALL IS THAT WHILE SLOWLY BREAKING THE CAR TRIED TO SPEED UP. THE RPM IS ALSO SEEN TO GO UP. THE VERY UNFORTUNATE NEWS IS THAT THOUGH THE DEALER'S TECHNICIAN DROVE WITH ME AND SAW THE ISSUE THEY DON'T HAVE A FIX. VW CORPORATION ALSO ISN'T PROVIDING A FIX. THERE'S OTHER REPORTS OF SIMILAR PROBLEMS. THE TIGUAN HAS A KNOWN TRANSMISSION PROBLEM ACCORDING TO OTHER OWNER REPORTS. IT MAY NOT BE ALL TIGUAN BUT MY CAR IS A LEMON. THE PROBLEM PROBABLY HAS TO DO WITH WHICH LOCATION THE CAR WAS MANUFACTURED. THIS IS A VERY BIG SAFETY CONCERN. I AM VERY WORRIED ABOUT SUCH ERRATIC ISSUES 2ND DAY. HOW DID VW GET PAST SAFETY BOARDS. THEY NEED TO SOLVE THIS ISSUE BEFO

UPON DRIVING MY NEW 2019 VOLKSWAGEN TIGUAN THIS PAST WINTER. IT WAS A VERY COLD WINTER DAY, WHEN STARTING MY CAR IT WOULDN'T GO IN REVERSE. , THEN STARTED TO GO, IN REVERSE . I PUT IT INTO D DRIVE .. I WOULD PUTT ( GO AND STOP) LIKE IT WAS RUNNING OUT OF GAS . THERE WAS PLENTY OF GAS IN IT . IT CONTINUED TO DISPLAY THE EPC YELLOW WARNING LIGHT. THE LIGHT SIGNAL IS ENGINE CONTROL MALFUNCTION . I HAVE NOTIFIED MY DEALERSHIP I PURCHASED IT FROM. THE STATE IT WILL DO THAT WHEN IT IS VERY COLD OUT. IT IS NOW SPRING TIME. IT HAS DONE IT TWICE

THE FIRST DAY I DROVE MY NEW 2019 TIGUAN SEL HOME, I OPENED THE PASSENGER DRIVER-SIDE DOOR AND THE HANDLE GOT STUCK AND WOULD NOT GO BACK IN...MADE AN APPOINTMENT FOR 2-DAYS LATER TO GET THIS FIXED. DURING THE 2-DAY WAITING PERIOD, I WAS STOPPED IN A TURNING LANE ON A FOUR-LANE, LIGHTED ROAD TO MAKE A U-TURN. WHEN I HIT THE GAS PEDDLE TO GO THE CAR JERKED FORWARD, AND WENT TO A STANDSTILL FOR ABOUT 5-SECONDS WHILE MY FOOT WAS FIRMLY PRESSING THE GAS PEDDLE. THIS CAUSED THE TWO ONCOMING VEHICLES TO HAVE TO SCREECH TO A STOP; AND THE VEHICLE IN THE MIDDLE LANE HAD TO SWERVE TO AVOID HITTING ME AND SPIN OUT. WHEN THE TIGUAN STARTED MOVING FORWARD, I HAD TO PULL OVER BECAUSE I WAS SHAKING. THE SAME ISSUE HAPPENED AGAIN THE NEXT DAY, BUT NO ONCOMING CARS WERE IN SIGHT. WENT IN FOR THE DOOR APPOINTMENT, I TOLD THE SERVICE REP ABOUT ENGINE AND ASKED TO SPEAK TO A MANAGER. AN ASSISTANT MANAGER CAME OUT, I TOLD HIM ABOUT THE ENGINE, AND HE RESPOND THAT'S A VW AND GAVE ME A HUG AND TWO FREE T-SHIRTS. NEW DOOR HANDLE HAD TO BE ORDERED DUE TO CORROSION, HAD TO COME BACK 3-DAYS LATER TO HAVE IT FIXED. DURING THOSE 3-DAYS, THE PASSENGER SEAT SEAT BELT WARNING SOUND STARTED RANDOMLY GOING OFF, ALONG WITH THE AIRBAG LIGHT FLASHING ABOVE THE HAZARD LIGHT WHEN MY HANDBAG WAS ON THE SEAT. REPORTED THAT AND THE ENGINE ISSUE AGAIN AT NEXT APPOINTMENT. HAD TO LEAVE THE CAR FOR TWO DAYS...AT PICK-UP WAS TOLD EVERYTHING WAS TESTED FINE, BUT VW DID NOT BOTHER TO TEST THE SEAT SENSOR. WAS INSTRUCTED T

THE CAR STOPPED ACCELERATING UNEXPECTEDLY IN THE MIDDLE OF THE FREEWAY WHILE I WAS DRIVING ABOUT 60MPH. ALL KINDS OF EMERGENCY LIGHTS CAME UP FOR NO APPARENT REASON, AND THE CAR BLOCKED. THE GEAR WAS LOCKED AND WOULDN'T RESPOND TO RESTARTING THE CAR. THE CAR HAD TO THE TOWED, AND AFTER GETTING IT IN THE TRUCK I REALIZED THAT ONE SIDE OF THE HEADLIGHTS WEREN'T WORKING. THE CAR HAS ONLY 1700 MILES. A SIMILAR BUT LESS SEVERE EVENT HAPPEED THREES DAYS BEFORE. I TOOK IT TO THE DEALER'S SERVICE AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR.

BOTH HEADLIGHT HAVE EXTENSIVE CONDENSATION WITHIN THE HEADLIGHT HOUSING. INCIDENT OCCURRED OVERNIGHT WHEN THE CAR WAS STATIONARY, IN A CLOSED PARKING LOT. CAR WAS DRIVEN FROM THE DEALER LOT TO THE CUSTOMER'S PARKING LOT A NIGHT BEFORE DURING RAINY WEATHER. THE CONDENSATION COVERS THE LED MODULES OF THE TURN SIGNAL AT THE BOTTOM OF THE SAME HOUSING, AND DEPENDING ON THE OUTSIDE TEMPERATURE AND HOW LONG THE CAR WAS OPERATING, THE CONDENSATION MOVES UPWARDS TO THE FRONT OF THE LOW BEAMS. VOLKSWAGEN SERVICE DEPARTMENT STATES THIS INCIDENT IS NORMAL. NO ACTION WAS TAKEN ON TWO DOCUMENTED SERVICE VISITS FOR THE SAME ISSUE. FIRST INCIDENT OCCURRED WHEN CAR WAS ONE DAY OLD. CAR HAD APPROXIMATELY 15 MILES ON THE ODOMETER.

NEW CAR WITH 9 MILES SAT IN THE GARAGE OVERNIGHT. IN THE MORNING,THERE WAS SPOTTING CONDENSATION INSIDE ONE OF THE LIGHTS(DRIVER SIDE). DROVE IT TO THE DEALER AND BY THAT TIME CONDENSATION HAS OCCURRED INSIDE BOTH OF THE LIGHTS.