The seatbelt had some imperfection either in production of the seatbelt from Volkswagen's supplier or the buckle (original VW buckle) has rough spots that have caused the edge of the seatbelt to fray and appears to be getting worse and in my opinion compromises the integrity of the seatbelt and therefore safety. VW refuses to cover the parts repair under their bumper to bumper warranty.
2019 Volkswagen Tiguan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →
Bought the car to Puente Hills Volkswagen on March 15, 2023 to perform the TPMS Software recall. When I picked up my car, they told me that my car battery needed to replaced and that the TPMS Software update has been performed. I declined to have the battery replaced due to the high cost. But I had battery tested after and there was no issue found. Car has been starting fine without any issues since on the same battery. Then, I continued to get a Recall Alert from VW on 4/13/2023. Checked on their site as well on NHTSA, and it shows my recall is still not repaired. Contacted back Puente Hills Volkswagen on 4/13/2023 and left a message to my service provider. Haven't received a call as of 4/19/2023, so I called again and was able to speak to my service advisor. He then said it was because I didn't have my battery replaced that they didn't perform the recall repair even though he told me he did on 4/13/2023 (printed workorder he gave me also shows they performed the TPMS Software update). In the end, he told me that I need to replace my battery first for them to perform the recall repair even though there is clearly no issue with my battery.
I brought my vehicle to the dealership for its PA inspection and to address a recall that I had specifically listed in my appointment request and also discussed with the staff in person. However, upon checking the nhtsa.org website, I discovered that the recall is still outstanding.
Daughter was driving at roughly 20 miles an hour when right front suspension collapsed causing her to lose control and striking a parked vehicle. Lower part of strut that connects to drive shaft was sheared in half causing complete loss of steering. The tire was pushed back against the the fender well which in my estimation caused tire to blow. Parts are available for inspection. A tire blow out at that speed should not cause strut to break and impact on parked car was minimal. Failed component has not been inspected by anyone. There was no warning of any issue. I did complain to dealer of slight suspension noise while turning but they could not find any issues.
I had a tire blowout on the highway and caused my airbags to go off without having impact on my vehicle. The airbags going off was extremely dangerous and could of caused serious harm to me or someone else by possibly crashing into another vehicle. I luckily managed to keep my car in control with minimal damage to the body. The dealer inspected and other than replacing tire and alignments is the 10,000 charge for airbags and seatbelt fixing. There were no warnings by the vehicle before incident.
Door switch notice pops up on the dashboard display. It comes on and off randomly. Took to mechanic, he said it has to do something with the door driver side door wire mesh
Sunroof drains are not draining correctly causing vehicle to flood when there is precipitation, flooring is wet/molded, seat belts have mold on them, unpleasant smell, and condensation collects on the windows. Also causing water marks/stains on vehicles exterior body.
Error code: "Driver door contact switch". When this comes on randomly I can't unlock or lock my doors. I have had to climb out of my car through the passenger side door after parking because the driver's side won't unlock. Fault: "Auto parking break" When this comes on I can't turn on or off the parking brake. Sometimes when I'm driving and there is a bump or a change in surface level the parking break comes on. My car stops all of a sudden and cars behind me swerve not to hit me. I have noticed that the issues can go as fast as they come on. They only really happen in cold weather. Last year (2022) was the first year that things happened. I took my car in to see what Volkswagen could do. They said that because the error codes weren't running then they couldn't diagnose the issue. They also said that they have never heard of this before. However, when the error codes are on it's unsafe to drive the car. I have read that other Volkswagens have this issue. The link below is one example. https://knightlawgroup.com/volkswagen-tiguan-wiring-harness-automatic-braking-problems/
It has already recall for other model but not ‘Tiguan’ Recall code is ‘37M2’ Please do recall and save us from danger. Please.
My problem does not involve a crash but involves frequent DELAYED ACCELERATION in warm and cold weather, due to Drive-by-Wire technology or software. My VW service department does not acknowledge the problem and considers this delayed acceleration as turbo lag! Really, turbo lag at idle and no forward movement! Example sitting in parking lot at idle, auto trans in D drive. I stopped to let out my wife of car and I depressed accelerator pedal and nothing happened for six second delay, the motor continued at idle, 1000 rpm, than after approx., full six seconds (i was counting) then car raced off and I had to brake. This issue occurs from full stop warm or cold and from idle to 1800 rpm and up to 25mph and from first week of ownership beginning in October 2019. This had been reported up to eight times and only serviced by the selling VW dealership. The internet is full of remarks from VW owners of multiple VW models with same 4 cylinder turbo and many other European and Japanese manufacturers. I suggest these cars with 4 cylinder and turbo be investigated. I previously owned a 2016 GMC Terrain with drive by wire that never in three years displayed this similar issue.
I came to a stop light, and the car would not accelerate when I took my foot off the break and pushed the gas pedal. The lights remained on. I had to turn off the car and restart it. Additionally, the car has been leaking.
While driving at night the cars IP displayed a warning "ignition system shutdown please check your start system", the Instrument panel and information display then went dark with no symbiology speed, revs or turn signals. The head lights and tail lights shut off and cabin fan and side windows stopped working. The engine continued to run so I was able to safely exit the highway but was a stressful and dangerous moment. When the vehicle was taken for repair VW service says issue was caused by a malfunctioning battery which was replaced at my cost with an OEM part. this has not fixed the issue though and I am attempting to get a new appointment for service.
The contact owns a 2019 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The battery was jump started and the vehicle restarted. The vehicle was taken to the dealer where it was diagnosed that the battery needed to be replaced. The vehicle was then taken to two independent mechanics who tested the battery and determined that the battery did not need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Rooftop leakage , consistent with rain and snow and 2/3 inches of water sitting on the right side passenger floor and that side is wet for a long time and sometimes mold was formed. Car is now smelling bad. We never crossed our mind about blaming the roof leak but drivers blaming each other for leaving the window a jar or kids spilling water bottles in the car. Now the car was parked in the driveway sitting tight and right. And today, checked the car to move, saw 2/3 inches of water from last week rain with storm IAN. So the problem of manufacturing fault has been with us since we bought it in 2019.
On 3 different occasions, the emergency braking system has automatically activated with no pending accident or obstruction present. The car has been to the dealer for inspection and there is an open work order on it with no solution given.
From a stop at an intersection, the initial depressing of the accelerator produced no throttle response and then suddenly the car lurched forward. This resulted in rear ending the care in front at the intersection. The collision avoidance did not stop the car before contacting the car in front. Even after the accident the car continued to respond in the same way until it was placed on the two truck.
Hi, My 2019 VW Tiguan, has the warning sign that ‘Only exit vehicle in P position.Please service vehicle’ But I found out it has recall for other vw cars for same issue but not tiguan. NHTSA RECALL NUMBER 19V615 VW ACTION CODE 37M2, 37L5 At dealer, they will charge for diagnosing for $280 because it has not recalled. It should be recalled. Thank you.
At a random time with nothing in the way the rear and front collision auto braking will engage. The last time this happen the vehicle was halfway into the street when it came to a sudden stop. Both forward and backward. I have a video of this happening. The local dealership says this a normal.
Blind spot indicator went out dealer replaced under warranty (passenger side) warranty expired a few thousand miles later and now the driver side is faulty. Vehicle has a rough idle and oil leaks. Dealer will not diagnose problem and now that car is out of warranty they wont do anything unless paid for. Car has rough idle and miscellaneous oil leaks occasionally almost stalling. Independent shop ran a diagnostic and shows one cylinder misfiring and want to inspect pcv as most the time these fail on VW
The contact owns a 2019 Volkswagen Tiguan. The contact stated that while operating the vehicle, the audible passenger’s side seat belt alarm would randomly activate and the seat belt warning light would illuminate even though there was no front seat passenger seated in the vehicle. The seat belt was then connected in order to deactivate the alarm. The contact indicated that the failure was intermittent. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 46,000.
While attempting to accelerate on major highways (55-75 mph), suddenly orange "EPC" light along with orange triangle with ! appears on dashboard. Vehicle immediately begins losing speed, unable to keep up with traffic speed - capped at around 39 mph. Notification on touchscreen display, select "Vehicle Status", "1 message" next to the another identical orange triangle with !. Touched the messages to find orange ! and meter symbol, left of "Engine speed maximum 3000 rpm." Immediately drive to dealership, when I turned off the engine and parked the car to talk to a service center representative, it wiped the error from the vehicle completely. No EPC light, no message, and no data storage for the error that occurred. The dealership told me they were unable to re-create the issue, and sent me on my way. A few months later, the same issue had repeated 3-4 times, I took it to the same dealership, still unable to recreate issue. Now 2 full years have passed, warranty is expired, I bring it in having had the issue dozens of times (and documented with timestamped images), and the same dealership is claiming that the issue is the engine harness. This is extremely unsafe for other drivers, passengers, myself and my passengers. I have been fortunate enough to not have had any vehicles too close behind me when this failure occurs.
The contact owns a 2019 Volkswagen Tiguan. The contact stated that the right hydraulic arm of the hatchback was corroded and upon closing the trunk manually, the right hydraulic arm detached and hit her on the right side of the head and shoulder. A bystander approached the contact to check on her. The contact then sought medical assistance. The contact was informed that she had sustained a severe concussion. The contact continued to undergo pain and physical therapy. The contact was later diagnosed with oxepedo myalgia and tumor on the right shoulder. Additionally, the contact was informed that she needed a surgical procedure for shoulder replacements. The vehicle was taken to an independent mechanic where it was repaired. The vehicle was then taken to the dealer who inspected the vehicle and informed the contact that there was no proof of the incident. The contact stated that the failure occurred 14 days after the dealer had sold her the vehicle brand new. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2019 Volkswagen Tiguan. The contact stated that while his wife was driving approximately 55 MPH, the vehicle lost motive power and stalled with several unknown warning lights illuminated. Since the initial failure, the failure occurred intermittently and the vehicle would restart soon after failure. The contact had taken the vehicle to a dealer however, the mechanic was unable to diagnose or duplicate the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 4,000.
My Tiguan is doing the same thing as the Atlas. I have been told by the Dealer and the Vw representative that did a physical inspection of my vehicle. That the issues are the same. I was doing 70 mph on the highway all the dash lights went on and then the breaks engage bring my vehicle to a complete stop. This was in March of 2021. Vehicle was taken straight to dealer I was told then what was happening. And was told the issed was resolved. Then in January 2022 the vehicle did the same thing once at a low speed, and again that same morning going 30 mph, were the truck behind us did everything he could to avoid hitting the vehicle as my vehicle came to a complete stop. I was the front car and thankfully the truck behind me was the only other vehicle on the road. I pulled in to a parking lot, I attempted to back up and the vehicle would not go in to reverse. I had to have my vehicle towed to the dealership where has sat since January. They have not been able to repair the unit. As they are waiting for a wire harness for the door. Vw corporate has been notified and is not been helpful at this point.
1. Seat belt in middle row. Seat belt will not retract. 2.electric system. Driver door contact switch, car still running, electric brake, drive window will not roll up, passenger window on left side will not roll up, driver door will not unlock.
Driving on clear road with sunny skies when vehicle break system warning light came on and vehicle suddenly and without warning began breaking. The sudden breaking of the vehicle with no reason or cause surprised me and put me in a dangerous position that could have resulted in an accident. Luckily the vehicle behind me was far enough behind where it was able to break without rear ending me. There was no warning that the vehicle had sense something on the road (none which were visible to me) before slamming the breaks. I will be reporting this to the dealer, but it has occurred twice before and I’ve always been told they don’t see any issues on there side, only been told to write down time, road conditions and location where it occurred so they could look into the system next time.
Passenger and driver air bag lights have come on 3 times (not working). Huge safety concern
While driving 25mph with no vehicles or other obstructions ahead, the vehicle forward collision warning audibly warned of an imminent crash, displayed a visible indicator on the dashboard screen, and applied strong braking force for about 2 seconds as I had been accelerating slightly. There were vehicles directly behind mine which may have collided with me if I had stopped suddenly. There was no risk of a frontal collision. This occurred as the vehicle was driving on a standard asphalt road and approached a red brick style crosswalk (there were no pedestrians). This has not been reproduced or inspected by law enforcement, a dealer, or others. There was no warning prior to this event.
Automatic start/stop feature malfunctioned while vehicle was at a complete stop in a left hand turn lane at the front of an intersection. Caused major traffic jam because vehicle would not restart. No warning signals were given prior to failure, car engine simply turned completely off and dashboard message then read to "manually restart engine". Attempted to do so but it did not work. After that, I randomly started turning the car off and on, switching from park to drive in whatever order to try to get the engine to restart since manually restarting the "normal" way did not seem to work. While the car was not restarting, the yellow engine light did appear, I am not sure exactly when. No one's safety was at risk in this particular instance, however it could have been depending on when this problem occurs. It has happened twice prior to this incident but both times occurred in a parking lot, not in open traffic. Eventually, after about 5 minutes the car did restart and I was able to resume driving. The vehicle has not yet been inspected by anyone for this particular issue and therefore not reproduced or confirmed by a dealer or independent service center.
Windshield washer fluid lost without using it. Have to add a gallon of the windshield washer fluid every 4 months.
We bought a new 2019 tiguan for my 16 year old daughter. At just over 5 thousand miles, she was driving the car home from school when all the electric power was lost. The engine kept running, but she lost all the lights, headlights, break lights, radio, ac, speedometer, etc. Basically everything stopped working except the engine. Obviously this was a safety concern for me because she's 16 and didn't have headlight, or break lights, or a speedometer, just to name a few. Volkswagen dealership in mckinney, TX, began diagnosing the issue. They changed the battery and said the car was fixed. Unfortunately, as my now 17 year old daughter was driving, the car all the sudden lost all power again. The danger is that the car starts and performs perfectly at first, but will shutdown everything but the engine while she's driving! So this is the 2nd time this has happened. The car went back to the dealership and they a "software update", and claimed that corrected the problem eventhough I suspect they dint truly believe they fixed it. So my daughter starts her car and drives down the road with no problems, until, for the individual time, she loses power while driving over 50 mph. So the car is at the dealership for a 3rd time. The car has just over 5 thousand miles on it. Volkswagen keeps claiming they've corrected the problem, and keeps returning an unsafe vehicle to my daughter.
I was involved in a collision where I hit another vehicle with the front passenger side. The air bags did not deploy on mine, and the seat belt did not lock into place causing me to hit the steering wheel. The police verified this upon inspection immediately after the accident happened. I have spoken with Volkswagen many times about the transmission lagging and requiring excessive acceleration. Because of the lag I have almost been hit many times, as well as almost hit others due to the increase in speed after the lag.
Front assist goes off for no reason engaging the brakes. Dealership told me to turn it off and fill out reports if it continues to happen. Filled out reports with photos and returned after having my vehicle for over a month they state that the front assist engaging for no reason is normal operation.
DOOR LATCH MALFUNCTIONS REQUIRED MULTIPLE VISITS TO MECHANIC TO DIAGNOSE. LOCKED AND UNLOCKED RANDOMLY. AS IN WOULD LOCK ME OUT OR IN THE VEHICLE REQUIRING I USE AN ALTERNATE DOOR (NOT DRIVER DOOR) TO EXIT MY VEHICLE. EMERGENCY BREAK ASSIST ENGAGES IN GUTTERS AND DRIVEWAYS. ESSENTIALLY ANYTHING THAT ISN'T FLAT TERRAIN MAY RESULT IN THE TIGUAN SLAMMING ON THE BREAKS FOR YOU COMING TO A COMPLETE STOP. EVEN WHEN APPROACHING DIPS, GUTTERS, DRIVEWAYS OR DIFFERENT INCLINES YOU HAVE A VERY LIKELY CHANCE OF THE EMERGENCY SYSTEM ENGAGING BREAKS.
THIS IS A SECOND COMPLAINT ABOUT THE HEADLIGHTS ON MY VEHICLE. THE LOW BEAMS DO NOT ILLUMINATE THE ROADWAY SAFELY. I COMPLAINED TO THE MANUFACTURER WHO REFERRED ME TO THE DEALER. WHO STATED THAT THERE IS NO ADJUSTMENT THAT CAN BE MADE. PER THE DEALERS DESCRIPTION THE VEHICLE ONLY UTILIZES ONE BULB FOR HIGH AND LOW BEAMS. THERE IS A SHIELD THAT COMES DOWN TO CREATE THE LOW BEAMS. WITH THAT BEING SAID, IN THE LOW BEAM POSITION THE SHIELD CREATES DISTINCT LINE THAT ONLY ILLUMINATES A SHORT DISTANCE OF ROAD IN FRONT OF THE VEHICLE. THIS ALSO CREATES A WALL OF DARKNESS BEYOND THAT. NO DIFFUSION OF LIGHT JUST GOING INTO THE DARKNESS BLIND. THIS TO ME IS A VERY DANGEROUS SITUATION..
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD BLOW HOT AIR. THE CONTACT HAD TAKEN THE VEHICLE TO HARPER VOLKSWAGEN (9901 KINGSTON PIKE, KNOXVILLE, TN 37922) WHERE THE TECHNICIAN INSPECTED THE A/C UNIT AND FOUND NO FAULT WITH THE SYSTEM. AS THE FAILURE CONTINUED, THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE SHE WAS INSTRUCTED TO PURCHASE A THERMOMETER AND KEEP TRACK OF THE TEMPERATURE READINGS INSIDE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHERE SHE WAS INFORMED THAT THEY STOOD BEHIND THE DIAGNOSTIC OF THE MECHANIC AND OFFERED NO FURTHER ASSISTANCE. THE CONTACT ALSO SENT AN EMAIL TO THE MANUFACTURER DOCUMENTING THAT THE TEMPERATURE READING INSIDE THE VEHICLE WAS ABOVE NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,742.*DT*DT*DT THE CONSUMER STATED THE VEHICLE WAS TAKEN TO A LOCAL FIRE DEPARTMENT WHERE IT WAS DETERMINED THE AIR FROM THE VENT REACHED 180 DEGREES.
MY VEHICLE WAS PARKED IN A SLIGHTLY SLOPED DRIVEWAY AND TURNED OFF. AFTER 2 MINUTES, CAR WENT BACK APPROX. 100 FEET THROUGH WALKWAY AND ENDED UP IN THE MIDDLE OF MAIN ROAD. THIS IS A SERIOUS MALFUNCTION OF THE VEHICLE AS IT CAN CAUSE INJURY TO SOMEONE. WHEN CALLED THE CUSTOMER SERVICE CENTER, THE REP SAYS THERE IS A RECALL ON ENGINE AND TRANSMISSION CONTROL SOFTWARE UPGRADE BUT I WAS NOT NOTIFIED ABOUT THIS RECALL. IN ADDITION, ON THE NTHSA WEBSITE IT SAYS THE UPGRADE IS FOR "UPDATE TO ADDRESS ELEVATED TAILPIPE EMISSIONS THAT WERE FOUND DURING VEHICLE TESTING".
2019 VOLKSWAGEN TIGUAN. CONSUMER WRITES IN REGARDS TO ISSUES WITH AUTOMATIC BRAKING SYSTEM. *LD THE CONSUMER STATED THE AUTOMATIC BRAKING SYSTEM WAS OVERLY SENSITIVE AND DISTRACTING. THE CONSUMER STATED TWICE THE VEHICLE SHUT DOWN. THE CONSUMER STATED THE AUTOMATIC BRAKING SYSTEM GENERAL ACTIVATES WHEN BACKING OUT OR IN A DRIVE THRU. THE DEALER WAS CONTACTED AND STATED THE VEHICLE OPERATED AS DESIGNED.
THE HEADLIGHTS ARE LED AND THIS VEHICLE IS EQUIPPED WITH AFS. ADAPTIVE FRONT LIGHTING SYSTEM. I BELIEVE THE HEADLIGHTS DO NOT ILLUMINATE THE ROADWAY ADEQUATELY. THERE IS AN AREA THAT IS JUST IN FRONT OF THE VEHICLE THAT ONE CAN SEE THE ROADWAY. THEN THERE IS A DEFINITE LINE THAT BASICALLY CREATES A WALL OF DARKNESS, THAT PREVENTS ONE FROM SEEING ANYTHING BEYOND THAT, THIS CREATES A BLIND AREA. ANY OTHER VEHICLES THAT I HAVE DRIVEN OVER THE YEARS PROVIDE LIGHTING THAT ILLUMINATES THE AREA IN FRONT OF THE VEHICLE AND THEN DEFUSES THE LIGHT FURTHER TO SEE DOWN THE ROADWAY, AND DOES NOT CREATE A WALL OF DARKNESS. I HAVE BROUGHT THIS UP TO VW AND THE DEALER WHO STATES THAT THE SYSTEM IS OPERATING CORRECTLY. I HAVE BEEN TOLD THAT THE SYSTEM ONLY UTILIZES ONE BULB FOR BOTH LOW BEAMS AND HIGH BEAMS, WITH A SHIELD THAT COVERS A PORTION OF THE LIGHTING TO CREATE THE LOW BEAMS. I GUESS THAT IS WHY THE LIGHTING HAS A VERY DEFINITIVE LINE CUTTING IT OFF BLUNTLY, THEREFORE CREATING A WALL OF DARKNESS, THIS LITERALLY CREATES A BLIND AREA FOR WHICH ONE CANNOT SEE A SUFFICIENT AREA IN FRONT OF THE VEHICLE. TO OPERATE IT SAFELY. TO ME THIS CREATES A VERY UNSAFE CONDITION WHEN DRIVING UNDER NORMAL CONDITIONS WITH LOW BEAMS ON. AS EXPLAINED TO ME THE SHIELD GOES UP FOR WHEN THE HIGH BEAMS ARE ACTIVATED, I HAVE SEEN SOME ONLINE POSTS THAT OTHERS ARE EXPERIENCING THE SAME THING, PLEASE ADVISE AS TO WHAT TO DO REGARDING THIS ISSUE THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INF
KESSI KEY FOB LOSES POWER/CONNECTIVITY IN COLD WEATHER. OCCURRED TWICE IN 20-25 DEGREE TEMPERATURE. UNABLE TO UNLOCK WITH REMOTE KEY. REQUIRES POPPING OFF LOCK CYLINDER COVER, USING KEY BLADE TO OPEN DOOR, SETS OFF ALARM, MUST HOLD KEY CLOSE TO A DESIGNATED AREA ON STEERING COLUMN TO START..IF THERE IS ENOUGH POWER/TRANSMISSION LEFT IN KEY FOB. COULD BE LEFT STRANDED & HAVE TO BE TOWED. KESSI KEY FOB NO LONGER OPERABLE. MUST GO TO DEALER TO GET NEW BATTERY. STORE BOUGHT BATTERIES DO NOT WORK IN MOST CASES. HAVE HAD MULTIPLE VW'S WITH KESSI KEY FOB IN PAST AND NEVER HAD ISSUE WITH KEY BECOMING INOPERATIVE IN COLD WEATHER.
SUNROOF LEAKED WHILE CLOSED FILLING THE CAR WITH GALLONS OF WATER, CREATING WATER DAMAGE AND RISK OF ELECTRICAL FAILURES. THE VEHICLE WAS PARKED IN A DRIVEWAY. THERE IS AN EXISTING CLASS ACTION LAWSUIT REGARDING THIS PROBLEM, HOWEVER THE OWNERS WERE NOT MADE AWARE, AND THE SOONEST DEALERSHIP APPOINTMENT TO REMEDY THE ISSUE WAS 1 WEEK FROM THE CALL, WITH NO SENSE OF URGENCY. THIS IS UNACCEPTABLE FOR A VEHICLE UNDER MFG WARRANTY, WHICH IS NOT SAFE TO DRIVE IN THE MEAN TIME.
VEHICLE STARTED LEAKING FLUIDS 2 WEEKS AFTER PURCHASING. THE CAR HAS NOW BEEN IN 6 TIMES FOR LEAKING OIL FLUIDS, AS WELL AS NOISY BRAKES, AND A BUCKING TRANNY. HAS HAD SEALS REPLACED, BOOT REPLACED AND IS NOW LEAKING AGAIN 1/2021 IN THE FRONT, AND ALSO LEAKING IN THE REAR OF THE CAR.
TL* THE CONTACT OWNED A 2019 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, WHEN A VEHICLE IN FRONT SUDDENLY STOPPED CAUSING THE CONTACT TO REAR END THEIR VEHICLE. THE VEHICLE'S FORWARD COLLISION PREVENTION SYSTEM HAD FAILED TO ALERT THE CONTACT THAT THERE WAS A VEHICLE IN FRONT. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED. THE VEHICLE WAS DEEMED TOTALED. THE CONTACT DID RECEIVE ABDOMINAL, CHEST, AND BACK INJURIES. MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT FILED. THE VEHICLE WAS TAKEN TO THE DEALER (HENDRICK VOLKSWAGEN OF CONCORD LOCATED AT 7500 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027; (704) 743-4110) WHO WERE MADE AWARE OF THE FAILURE, HOWEVER, THE MANAGER HAD CONTACTED THEM BACK AS PROMISED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AN OPENED A CASE REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 37,997.*DT*JB
REGARDLESS OF OUTSIDE AMBIENT OR ENGINE OPERATING TEMPERATURE. WHEN EVER THIS VEHICLE POWERS DOWN (AKA SLEEP MODE) WHEN IT IS RESTARTED THIS VEHICLE REQUIRES A MINIMUM OF 2:20 SECONDS OF IDLE TIME BEFORE ENGINE RPM WILL DROP BELOW 1000 RPM SO IT CAN BE SAFELY PLACED INTO GEAR. THIS HAPPENS IN 105 DEG TX DAYS IN THE PARKING LOT OF THE GROCERY STORE AS WELL AS THE GARAGE IN THE MORNING. DEALER SAYS "NO CODES", SO IT IS WORKING AS DESIGNED! AN ACQUAINTANCE AT WORK HAS 2018 TIGUAN AND HIS DOES NOT DO THIS. THIS WASTES GAS AND IS BAD FOR THE ENVIRONMENT. WENT TO DEALER 2X THUS FAR. THEY DO NOT CARE.
SPORT SHIFT. THIS IS AN UNDERPOWERED AND SOMETIMES CONFUSED VEHICLE. MOST OWNERS SAY TO DRIVE IN "SPORT" MODE TO HELP IT NOT HESITATE AS MUCH WHEN ACCELERATING FROM A STOP (CAN HAVE LONG HESITATION FOR NO APPARENT REASON) AND WHEN PASSING AT HIGHWAY SPEEDS. PER MANUAL "SPORT MODE WILL NOT ALLOW TRANSMISSION TO GO INTO HIGHEST GEAR" WHICH IS 8TH GEAR. HOWEVER ONCE IN SPORT MODE, AND CRUISING WITH STEADY SPEED AND RPM, IF YOU PLACE SELECTOR TO MANUAL MODE THE SHIFT INDICTOR IMMEDIATELY DISPLAYS 8 WITH NO CHANGE IN ENGINE TONE OR RPM. THIS INDICATES TO ME THAT THE TRANSMISSION IS ALREADY IN 8TH GEAR AGAINST DESIGN AND OPERATION MANUAL DESCRIPTION. I BELIEVE THIS IS A CONTRIBUTING FACTOR FOR THE SLUGGISH TRANSMISSION RESPONSE DURING NORMAL OPERATION WHICH DOES NOT SEEM VERY DIFFERENT FROM SPORT MODE AND WILL CAUSE PREMATURE TRANSMISSION PROBLEMS SOME OWNERS HAVE COMPLAINED ABOUT. DEALER SAYS THERE ARE NO CODES SO THIS IS NORMAL.
THIS IS THE BASIC S MODEL. WE INTENTIONALLY PURCHASED THIS BASE MODEL TO EXCLUDE THE HI-TECH OPTIONS KNOWN TO FAIL. WE WANTED AN IGNITION KEY TO ELIMINATE THE NECESSITY OF A FOB AND PUSH BUTTON START. WE WERE NOT MADE AWARE OF THE FACT YOU CANNOT LOCK THIS VEHICLE WITHOUT USING THE DOOR FOB THEY PROVIDED!! WE WERE LED TO BELIEVE IT WAS A CONVENIENCE TO LOCK AND UNLOCK BUT NOT NECESSARY. WITH OUR OTHER VEHICLES ONCE OUTSIDE OF THE VEHICLE, WE WILL PRESS THE ELECTRIC DOOR LOCK BUTTON TO LOCK THE LOCK, CLOSE DOOR AND DOORS LOCKS. VW DOES NOT ALLOW THE LOCKS TO BE ACTIVATED UNLESS DOOR IS CLOSED WHICH MEANS IF YOU DO NOT USE FOB, THE DOORS REMAIN UNLOCKED! AFTER ABOUT 3 MONTHS OF OWNERSHIP WE REALIZED WE WERE NOT LOCKING THIS VEHICLE WHEN EXITING. THIS IS A SAFETY AND THEFT ISSUE.
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 40 MPH, SHE HEARD AN ABNORMAL SOUND COMING FROM THE SUN ROOF. THE DRIVER CONTINUED DRIVING TO HER RESIDENCE. AFTER PARKING THE VEHICLE, SHE NOTICED THAT THE SUN ROOF PANEL HAD SHATTERED. THE DRIVER STATED THERE WAS NO IMPACT THAT CAUSED THE FAILURE. THE CONTACT CALLED THE LOCAL DEALER CHAPMAN VOLKSWAGEN OF TUCSON LOCATED AT 4500 E 22ND ST, TUCSON, AZ 85711, (520) 445-4090 AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. *LN
MY VEHICLE'S FRONT ASSIST COLLISION SENSOR WILL ENGAGE ITSELF WHILE GOING DOWN SOME DRIVEWAYS REGARDLESS OF HOW SLOW OR ANGLED I TRY TO EXIT (I ALWAYS MAKE SURE THAT MY EXIT AND TURNS ARE SAFE FROM ANY ONGOING TRAFFIC SO THE SENSOR IS ONLY BEING TRIPPED FROM GROUND IN FRONT OF THE SENSOR). I HAVE BEEN ALMOST BEEN REAR ENDED THREE TIMES BECAUSE OF THIS AND ALMOST HIT FROM THE SIDE WHEN THE THE SENSOR ENGAGED WHEN I WAS MORE THAN HALFWAY OUT INTO THE FIRST LANE TO MAKE MY TURN. I HAVE ENGAGED SEVERAL VW SERVICE TECHNICIANS ABOUT A PERMANENT FIX BUT THEY SAID THAT THEY ARE AWARE OF THE PROBLEM AFTER HEARING OF SEVERAL OTHER COMPLAINTS BUT THERE IS NO PERMANENT FIX. IT IS THE DRIVER'S RESPONISBILITY TO MANUALLY TURN OFF THE FRONT ASSIST COLLISION SENSOR EACH AND EVERY TIME YOU INTEND TO DRIVE THE CAR.
MY CAR HAS HAD A WATER LEAK FROM THE PANORAMIC SUNROOF. I SAW THE WATER COMING IN FROM THE BACK PASSENGER SEATBELT HOLES ON BOTH SIDES OF THE CAR. I BROUGHT THE CAR IN TO GET FIXED, I WAS NEVER TOLDWHAT THE ISSUE WAS AND HAD TO ASK FOR OFFICIAL PAPERWORK. APPARENTLY THE SUNROOF DRAIN LINES WERE "KINKED AND CLOGGED." MY CAR WAS IN SERVICE 7/28/20-7/30/20 FOR THAT ISSUE. THERE WAS SIGNIFICANT MOLD GROWTH ON THE REAR FLOORBOARDS AND SMELLED OF MILDEW. I NOTICED SEVERE CONDENSATION ON ALL INTERIOR WINDOWS 8/4/20 AND MADE AN APPOINTMENT TO GET MY CAR LOOKED AT 8/6/20. I COULD NOT DRIVE THE CAR RIGHT AWAY SINCE I COULD NOT SEE OUT OF THE WINDOWS. I HAD TO PHYSICALLY DRY THEM WITH A TOWEL. I WAS THEN TOLD THEY COULD NOT FIND A LEAK, BUT THERE WAS STILL WATER ENTERING THE CAR AND THE FLOORBOARDS WERE WET. THE CAR HAS BEEN IN THE SHOP SINCE. ANOTHER CAR WAS IN SERVICE FOR THE SAME EXACT ISSUE WHILE I WAS THERE, I WITNESSED THE MOLD MYSELF. I RESEARCHED MY VIN AND THERE WAS NO RECALLS OR SERVICE BULLETINS FROM VW.
THE FRONTAL BRAKING ASSIST. IT LOCKS UP EVEN WHEN IT IS TURNED OFF. IT WILL JUST BRAKE VERY SUDDENLY., CAUSING THE CAR TO LOCK UP. THERE DOESNT EVEN HAVE TO BE A REASON FOR IT. THIS HAS HAPPENED SEVERAL TIMES DURING THE YEAR I HAVE HAD THE CAR. THIS HAS HAPPENED IN MOTION, AND CITY STREET.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2019 Volkswagen Tiguan → · Every Tiguan year → · How the figures are calculated →