2018 Volkswagen Tiguan complaints

ENGINE OIL WILL LEAK FROM INTAKE CAMSHAFT ADJUSTMENT VALVE. LEAK WAS NOTICED FIRST WHEN PARKED. AFTER FIRST REPAIR BY DEALER (11 JULY 2018), IT STARTED TO LEAK AGAIN ONLY AFTER FIVE DAYS FROM REPAIR. THIS REPRESENTS A SAFETY ISSUE THAT MAY CAUSE A FIRE OR EVENTUALLY ENGINE TO FAIL. CAN PROVIDE REPAIR REPORT FROM DEALER (FIRST REPAIR) AND SECOND ONCE IT IS FINALIZED. THANK YOU.

ON 7/13/2018 WE ARE ON A FAMILY TRIP WHEN WE STOP THE VEHICLE TO TAKE SOME PICTURES THE CAR ON PARKING, START TO MAKE HIGH AND LOW ACELERATION WITH VIBRATIONS AND THEN A LIGHT WITH EPC SHOW ON DASHBOARD. I TURN OFF THE CAR FOR A MINUTE AND THEN TURN ON, THE EPC LIGHT DISAPPEAR, BUT THE VIBRATIONS CONTINUED. THE NEXT DAY (7/14/2018) WE ARE ON THE ROAD AND THE VEHICULE STARTS THE VIBRATIONS , THEN SHOW THE CHECKENGINE PICTURE ON THE DASHBOARD, RAPIDLY 2 ERRORS APPEARED ON THE SCREEN 'ERROR: START-STOP' AND 'ENGINE ON DUE TO SYSTEM ERROR'. WE CALL VW CENTER AND WE HAVE A INSPECCION OF THE VEHICLE THIS WEEK. ALSO WITH LESS OF 4,000MI WE SAW THAT THE FRONT BRAKE DISCS HAVE PROBLEMS. THEY SHOW A BIG MARK WITH DITCH. THERE'S A PROBLEM WITH THE PADS OR WITH THE STOP SYSTEM

I PURCHASED MY 2018 TIGUAN ON JUNE 26TH, 2018. ON JUNE 27TH, AS I WAS DRIVING ON THE EXPRESSWAY I HEARD A LOUD RATTLING NOISE COMING FROM THE PASSENGER SIDE OF THE CAR . THE MORE I DROVE THE LOUDER IT WAS . I DIDN'T KNOW EXACTLY WHERE IT WAS COMING FROM. I WAS HEADED TO THE DEALERSHIP ANYWAY BECAUSE MY CAR WAS MISSING 3 ITEMS FROM THE TRUCK. THE PAINT PROTECTOR WASN'T DONE PROPERLY AND THE INSIDE OF THE CAR WASN'T CLEAN. I SPOKE WITH MY SALES PERSON ONCE I ARRIVED AND WE WENT TO THE SERVICE DEPARTMENT AND SCHEDULED AN APPOINTMENT TO GET THE CAR RE-DETAILED INSIDE AND OUT ALONG WITH THEM CHECKING OUT THE NOISE I WAS HEARING. THURSDAY JUNE 29, 10 AM, I ARRIVED AND CHECKED MY VEHICLE IN. I WAS TOLD IT WOULD TAKE A COUPLE OF HOURS TO COMPLETE EVERYTHING. IT TOOK 5 HOURS AND THEY TOLD ME THAT THE SHIFT PLATE UNDER THE PASSENGER SEAT WAS LOOSE AND IT WOULD TAKE ABOUT 3 TO 4 DAYS FOR THE PART TO ARRIVE. I RECEIVED A CALL ON JULY 5TH, STATING THE PART CAME IN AND I WAS SCHEDULED TO COME BACK IN ON SATURDAY JULY 9TH AND THAT HE WOULD HAVE A TECHNICIAN RIDE WITH ME , SINCE I WAS HEARING THE NOISE FROM THE SEAT BELT PANEL ON BOTH SIDES OF THE CAR. WHEN I ARRIVED, THE TECHNICIAN RODE WITH ME TO HEAR THE NOISE AND HE AGREED THAT IT WAS COMING FROM THE SEAT BELT PANEL. TECHNICIAN DROVE 2 OTHER DEMO CARS SINCE MY CAR WAS DRIVEN BY THE OWNER. FAST-FORWARD, I WAS TOLD THE DEMO CARS SOUNDED THE SAME WAY AND THAT HE TOOK THE SEAT BELT PANEL OFF, REARRANGED SOMETHING , DROVE THE CAR AND DIDN'T H

TICKING NOISE/RATTLING FROM THE B-PILLAR ON BOTH THE DRIVER AND PASSENGER SIDE.

THE VEHICLE HAS A START/STOP FEATURE THAT IS ON BY DEFAULT AND IS DANGEROUS WHEN WAITING TO MAKE A TURN. IT TEMPORARILY SHUTS THE CAR DOWN AND RESTARTS UPON RELEASE OF THE BRAKE PEDAL TO MOVE THE CAR FORWARD WHICH CAUSES SEVERE HESITATION IN EXCELLERATION. TO MAKE MATTERS WORSE THE TRANSMISSION IN THIS VEHICLE JERKS AND HESITATES. WHEN IT DOES FINALLY KICK IN IT CAUSES THE CAR TO SURGE FORWARD TO FAST AND MAKES IT DIFFICULT TO DRIVE AND HANDLE IN A TURN, EPECIALLY WITH ONCOMING TRAFFIC. HAVE ALMOST BEEN T-BONED A FEW TIMES DUE TO BOTH OF THESE ISSUES. WE DONT FEEL SAFE IN THIS VEHICLE!! THESE ISSUES NEED TO BE ADDRESSED BY VOLKSWAGON BEFORE SOMEONE IS SERIOUSLY HURT. WE LOVE THE STYLING AND LOOK OF OUR TIGUAN BUT FEEL THE TRANSMISSION AND START/STOP ISSUES ARE VERY UNSAFE!!

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE MADE A RATTLING SOUND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF ABILENE (1350 S CLACK ST, ABILENE, TX 79605, (325) 673-4663) AND WAS REPAIRED, BUT THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO WAIT FOR A RESPONSE FOR TRADING IN THE VEHICLE. THE FAILURE MILEAGE WAS 750. THE VIN WAS NOT AVAILABLE.

RATTLING/TICKING NOISE ON DRIVERS SIDE AROUND EAR LEVEL. NOISE HAS BEEN PRESENT SINCE I BOUGHT IT IN AUGUST 2017. THE NOISE OCCURS AT ALL SPEEDS AND ON SMOOTH SURFACE ROADS.

CREAK/RATTLE FROM DRIVER'S SIDE B-PILLAR ALMOST SINCE NEW. HAPPENS WHEN DRIVING OVER BUMPS IN THE ROAD; HAPPENS MOST BUT NOT ALL OF THE TIME. RECENTLY STARTED SAME FROM PASSENGER-SIDE B-PILLAR, BUT LESS FREQUENTLY. MOST OFTEN NOTICED WHEN DRIVING A MODERATE SPEEDS (35-55). THIS IS A KNOWN ISSUE WITH A TSB FOR EARLY MODEL YEAR PRODUCTION. MAY INVOLVE POOR/MISSING WELDS.

PURCHASED A 2018 TIGUAN AND DEVELOPED A RATTLE IN THE B-PILLAR. VW/BODY SHOP IS REPAIRING IT ACCORDING TO A TSB THAT IS NOT UP TO STANDARD IN MY OPINION. HOW CAN YOU FIX A BAD WELD BY MAKING THE SPACE WIDER AND SPRAYING IT WITH A SEALER?

MY EVERYDAY EXPERIENCE WITH THIS VEHICLE INCLUDES - HESITATION WHEN ACCELERATING QUICKLY, JERKING FORCEFULLY WHEN ACCELERATING SLOWLY, RANDOM JERKING WHILE DRIVING. IT SEEMS AS THOUGH, EVEN AS AN AUTOMATIC CAR, I CAN FEEL EVERY GEAR CHANGE. ESPECIALLY ON THE FREEWAY, I FEEL EXTREMELY UNSAFE WHEN I ATTEMPT A LANE CHANGE. WHEN I PUT MY FOOT ON THE GAS TO QUICKLY SPEED UP, MY VEHICLE HESITATES AND DOES NOT MATCH WHAT I AM DOING ON THE PEDAL. THE HESITATION IS ESPECIALLY DANGEROUS FOR OTHER VEHICLES ON THE ROAD. I AM EXTREMELY ANXIOUS WHEN DRIVING MY VEHICLE BECAUSE I DO NOT FEEL IN CONTROL. I WORRY THAT, AT ANY POINT, IT WILL HESITATE OR JERK FORCEFULLY, AND CAUSE HARM TO ME, MY PASSENGERS, AND/OR THOSE IN OTHER VEHICLES AROUND ME. PLEASE NOTE THAT THIS IS AN ONGOING PROBLEM. THIS WAS NOT A ONE-TIME OCCURRENCE. THIS DOES NOT JUST OCCUR WHEN DRIVING AT CERTAIN SPEEDS. THE HESITATION AND JERKING OCCUR DAILY.

TICKING IN THE B PILLAR. IT COMES AND GOES BUT IS LOUD ENOUGH THAT ALL PASSENGERS IN THE CAR HEAR IT. IT IS IDENTICAL TO THE RATTLE THAT ALL OTHER TIGUANS HAVE. VW HAS A SERVICE BULLETIN FOR THIS ISSUE BUT IT HAS A NARROW VIN RANGE. THERE IS MOST CERTAINLY A STRUCTURAL CONCERN AND INHERENT DESIGN FLAW IN THE B PILLAR. TSB # 2050753/2

WHEN I'M GIVING GAS/ ACCELERATING, THERE IS A "HISSING-SOUND" COMING FROM OUTSIDE AND MORE CLEARER AND LOUDER TO THE PASSENGER SIDE PERSON POSITION. CAN HEAR IT EVEN CLEAR IF I ROLL DOWN THE WINDOWS. SOUND STARTS COMING ANYWHERE FROM 0 - MAX MPH NO MATTER WHICH ROADS I DRIVE IN. DON'T KNOW FOR SURE WHICH PART OF THE CAR IS DOING THE SOUND BUT "ACCELERATION" IS THE CAUSING IT AND WHEN I LET THE CAR ROLL WITHOUT GIVING GAS, THE SOUND STOPS. SO YOU SHOULD DEFINITELY GIVE GAS/ PRESS ACCELERATION PEDAL TO HEAR THIS SOUND. ITS BEEN 9 MONTHS SINCE I PURCHASED THIS CAR AND HAS ROUGHLY 11K MILES ON IT. (TIGUAN SE 2018 4MOTION) SOUNDS FROM DRIVER'S SIDE B COLUMN IS ALSO NOTICEABLY LOUD WHEN DRIVING.

WHILE DRIVING IN A 50MPH ROAD DURING RUSH HOUR TRAFFIC, THE EPC LIGHT CAME ON AND THE VEHICLE LOST POWER. I DIDN'T WANT TO PULL OVER ONTO A NARROW BIKE LANE. THE VEHICLE COULD NOT KEEP UP WITH TRAFFIC; OTHER DRIVERS WERE FORCED TO GO AROUND ME. AT THE NEXT STOP LIGHT, I RESTARTED THE CAR. THE EPC LIGHT DID NOT COME BACK ON, AND THE VEHICLE BEHAVED NORMALLY AGAIN. I CALLED THE DEALERSHIP, AND THEY TOLD ME THAT IF IT HAPPENS AGAIN, THAT I SHOULD BRING IT IN. I GOT THE IMPRESSION THAT THIS IS A NORMAL REBOOT PROCESS FOR A VOLKSWAGEN, LIKE HAVING TO REBOOT A WINDOWS PC IF SOMETHING GOES WRONG. I THINK THE PROBLEM NEEDS TO BE ADDRESSED BEFORE IT HAPPENS AGAIN. FORTUNATELY, I WAS DRIVING THE CAR, BUT AFTER I TOLD MY WIFE WHAT HAPPENED, SHE DOESN'T WANT TO DRIVE MY CAR.

I PURCHASED A BRAND NEW 2018 VW TIGUAN FROM A CAR DEALERSHIP IN MY TOWN. TWO WEEKS LATER THEY CALLED ME AND ASKED ME TO BRING IT BACK IN TO HAVE IT INSPECTED FOR A POSSIBLE RECALL. AFTER AN HOUR OF SITTING AROUND WAITING FOR THEM TO CHECK I FINALLY WENT TO THEIR DESK AND ASKED WHAT WAS GOING ON. THEY TOLD ME THAT MINE WAS RECALLED AND THEY COULDN'T LET ME LEAVE WITH MY CAR. THEN THEY SPENT 2 HOURS TRYING TO FIGURE OUT WHAT TO DO BECAUSE THEY WEREN'T SURE IF THEY SHOULD GET ME A RENTAL CAR OR A LOANER. EVENTUALLY THEY GOT ME A RENTAL CAR AND ARE COVERING THE COST OF THAT. BUT NOW I'M LOOKING INTO THE SPECIFIC RECALL '42I7' AND IT WOULD SEEM THAT THE RECALL MAY HAVE BEEN IN PLACE PRIOR TO THEM SELLING ME THE CAR. I TEST DROVE THE CAR ON MAY 3RD 2018 AND SUBMITTED A LOAN APPLICATION. I CAME BACK THE NEXT DAY MAY 4TH 2018 TO SIGN THE PAPERS AND TAKE DELIVERY OF THE CAR. I WANT TO KNOW IF THE DEALER BROKE STATE OF WI LAWS BY SELLING ME A NEW CAR WITH A DANGEROUS RECALL OUT FOR IT. NOW I HAVE TO WAIT A MONTH FOR PARTS TO COME IN. CAN I TAKE SOME SORT OF ACTION AGAINST MY DEALERSHIP FOR THIS?

THE DRIVER'S SIDE B-PILLAR HAS A RATTLE/CREAK. IT'S A SLIGHT TICKING THAT HAPPENS MOST OF THE TIME OVER UNEVEN ROADS OR WHEN YOU HIT A BUMP; THE RATTLE/NOISE HAPPENS OVER THE SMALLEST BUMP. NOISE CAN BE HEARD EVEN ON EVEN ROADS.I'VE HAD THE CAR SINCE 1/31/2018 WHEN I PURCHASED IT NEW, AND AS OF TODAY 5/12/18 HAS 2637 MILES. I HAVE NOTICED THE RATTLE SINCE THE WEATHER HAS BEEN WARMER AND AFTER THE VEHICLE SITS IN THE SUN OR OUTSIDE. THE RATTLE OCCURS AT ANY SPEED; 15 MPH - 70 MPH.I HAVE NOT TAKEN THE VEHICLE TO THE DEALERSHIP SINCE I WANT THIS ISSUE DOCUMENTED SINCE IT'S A KNOWN ISSUE BASED ON MY RESEARCH AND THE FIX IS NOT FULL PROOF YET. I DON'T WANT MY CAR DISMANTLED UNTIL I KNOW THE FIX WILL ACTUALLY FIX IT PERMANENTLY. THIS IS A KNOWN ISSUE WHICH HAS BEEN REPORTED TO THE NHTSA AND VW ALREADY BY OTHER VW TIGUAN OWNERS. VW HAS ISSUED TECHNICAL SERVICE BULLETIN 2050753 ON 4/2/18 WITH A SUPPOSED FIX, BUT MULTIPLE OWNERS ARE STAYING THAT FIX HAS NOT SOLVED THEIR ISSUES. FOR DETAILS ON THE ISSUE PLEASE REFER TO THE FOLLOWING VW OWNER FORUM - HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?8860202-2018-TIGUAN-B-PILLAR-RATTLE-AND-OTHER-ANNOYANCES&P=107961257#/TOPICS/8903433?PAGE=1

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE SEAT BELT CHIME ON THE PASSENGER SIDE STARTED TO SOUND AND THE PASSENGER SIDE AIR BAG WARNING INDICATOR BEGAN FLASHING. THE CONTACT STATED THAT THE ONLY THING ON THE PASSENGER SEAT WAS A CELL PHONE. THE CONTACT REMOVED THE CELL PHONE FROM THE PASSENGER SEAT AND THE CHIME STOPPED. THE CONTACT SLIGHTLY PLACED HER HAND ON THE PASSENGER SEAT AND THE CHIME STARTED AGAIN. THE CONTACT DROVE THE VEHICLE TO THE DEALER (SOUTH MOTORS VOLKSWAGEN, 17930 S DIXIE HIGHWAY, MIAMI, FLORIDA 33157) FOR DIAGNOSTIC TESTING. THE DEALER KEPT THE VEHICLE FROM 04/13/18 UNTIL 04/17/18, BUT FOUND NO FAILURES. THE DEALER STATED THAT A HEAD ENGINEER WOULD EVALUATE THE VEHICLE ON 04/18/18. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,355.

WHEN THE AUTO START/STOP FEATURE IS DISABLED BY TOGGLING THE BUTTON ON THE CENTER CONSOLE, THE CAR DRIVES VERY ROUGH, ESPECIALLY AT SLOW SPEEDS. IT FEELS LIKE THE TRANSMISSION IS HAVING TROUBLE SHIFTING GEARS.

THIS CAR HAS A NEW "FEATURE" CALLED AUTO START/STOP WHICH, WHEN IS ENABLED BY DEFAULT. IF NOT DISABLED, THIS FEATURE WILL TURN OFF THE CAR WHEN IT'S AT A STANDSTILL AND CONSUMING LITTLE POWER, THEN TURN BACK ON WHEN YOU HIT THE GAS. MEANT AS A FUEL CONSUMPTION MECHANISM, THIS IS VERY DANGEROUS. A FEW TIMES NOW, I FORGOT TO DISABLE IT, AND WHEN PERCHED IN THE MEDIAN BETWEEN OPPOSITE LANES, I HAD TO ACCELERATE RAPIDLY AND ALMOST GOT SLAMMED INTO BECAUSE THE CAR HAD TO FIRST START, THEN ACCELERATE. I LOST 2-3 SECONDS OF REACTION/ACCELERATION TIME. WHEN TEST DRIVING THE CAR, THE SALESMAN TOLD ME IT WAS A FUEL CONSUMPTION FEATURE, THEN TURNED IT OFF FOR THE TEST DRIVE. IF I HAD SEEN THIS IN ACTION, I NEVER WOULD HAVE PURCHASED THE CAR. VW WILL NOT DISABLE IT PERMANENTLY.

I AM EXPERIENCING A RATTLE IN THE PASSENGER SIDE B-PILLAR. MY DEALER IS AWARE OF MY PROBLEM AND SAID THEY HAVEN'T EXPERIENCED IT BEFORE. THEY ARE GOING TO RESEARCH ANY TSB THAT MAY BE AVAILABLE REGARDING THE RATTLE, BEFORE THEY START DISASSEMBLING THE INTERIOR LOOKING FOR THE CAUSE OF THE RATTLE. IN THE MEAN TIME, I HAVE FOUND MANY ON-LINE COMPLAINTS ABOUT THE SAME ISSUE AND ONE OF THE RESPONSES INDICATE COMMUNICATION WITH AN OWNER AND WITH VOLKSWAGEN, BY THE NHTSA ABOUT THIS ISSUE. I'LL TRY TO ATTACH THE LINK TO THAT CONVERSATION. IF, AS STATED IN THE COMMUNICATION, A FIX HAS BEEN IDENTIFIED, PLEASE LET ME KNOW SO I CAN FORWARD IT TO MY DEALER BEFORE THEY START REMOVING MY VEHICLES INTERIOR LOOKING FOR THE PROBLEM. THANK YOU. HERE IS THE LINK I REFERENCED ABOVE. IF THE LINK DOESN'T TAKE YOU DIRECTLY TO THREAD # 137, PLEASE GO TO PAGE 6 AND SCROLL DOWN TO THREAD # 137. HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?8903433-2018-TIGUAN-ISSUES-PURCHASED-ON-9-16-B-PILLAR/PAGE6

I PURCHASED THE VEHICLE THE FIRST WEEK OF FEBRUARY. A WEEK LATER AN AWFUL RATTLE/TICKING NOISE BEGAN IN THE B-PILLAR WHERE IT MEETS THE ROOF LINE. THE SOUND IS VERY CONSISTENT AND LOUD. UPON DOING A QUICK INTERNET SEARCH IT APPEARS THAT THERE ARE MANY COMPLAINTS REGARDING THIS ISSUE IN THIS PARTICULAR MODEL. PEOPLE HAVE REPORTED THAT VW HAS HAD THEIR VEHICLE FOR WEEKS AND ARE COMPLETELY STRIPPED INSIDE. I CONTACTED THE DEALERSHIP I PURCHASED THE VEHICLE FROM, SENT THEM THE INFO FROM NHTSA AND VIDEOS OF THE PROBLEM. THE SHOP FOREMAN TOLD ME HE KNEW WHAT IT WAS AND IT WAS AN EASY FIX. I MADE AN APPOINTMENT. DROVE IT 70 MILES TO THE DEALERSHIP. ANOTHER TECH WORKED ON IT WITHOUT SPEAKING TO THE FOREMAN AND FOUND THAT BOTH SEAT BELT MECHANISMS WHERE OUT OF THEIR TRACK ( CONCERNING IN AND OF ITSELF). THE FIXED THAT ISSUE AND TOLD ME TO COME GET THE CAR. I ASKED THEM IF THEY SPOKE TO THE FOREMAN ABOUT WHAT HE THOUGHT IT WAS AND THEY HADN'T. I GET A CALL SAYING THEY NEED TO KEEP THE CAR. THE NEXT DAY I'M TOLD THEY ARE GOING TO START REMOVING THE SIDE PANEL AND HEADLINER. DURING THAT TIME I CALLED VW CUSTOMER CARE AND I WAS TOLD THERE ARE NO KNOWN ISSUES--BUT THEY HAVE ACTUALLY BOUGHT BACK PEOPLE'S CARS FOR THIS SAME ISSUE. I PICKED UP MY CAR 5 DAYS LATER BECAUSE I DID NOT WANT IT TORN APART AND USED AS A GUINEA PIG AND I NEEDED A CAR AND CAN'T LET IT SIT TORN APART FOR MONTHS. THEY ARE TELLING ME THE ONLY WAY TO FIGURE IT OUT IS TO BRING IT BACK AND RESTART THE PROCESS, BUT IT'S CLEA

THE SAFETY ALERT THAT STOPS YOUR CAR IN CASE OF A COLLISION STOPS MY CAR WITH NONE OR THING IN FRONT OR ON THE SIDE OF IT. MY BACKUP CAMERA STAYS ON CONSISTENTLY WHEN DRIVING FORWARD. THE ELECTRONIC MIDDLE CONSOLE CONSTANTLY FREEZES UP AND WON'T ALLOW ME TO DO ANYTHING OR GOES COMPLETELY BLACK. THIS HAS HAPPENED MULTIPLE TIMES INCLUDING THE MOST RECENT IN THIS COMPLAINT. THE ENGINE ALSO JERKS FORWARD AND IS VERY DANGEROUS TRYING TO PULL OUT ONTO A BUSY STREET. WHEN I MENTIONED THIS TO THE DEALERSHIP THEY SAID THE CAR NEED TO LEARN HOW I DRIVE. IT HAS 6600 MILES ON IT?

THE CAR DOES NOT GET MORE THAN 316 MILES TO A FULL TANK. IT ALSO FEELS LIKE THE TRANSMISSION IS JERKING YOU FORWARD WHICH CAUSES THE CAR TO BE REALLY SLUGGISH. THIS IS ALSO DANGEROUS WHEN TRYING TO PULL OUT ON A BUSY STREET. I TOOK IT TO THE DEALERSHIP AND THEY DROVE IT CAME BACK AND TOLD ME I SHOULD ONLY FILL UP AT CERTAIN GAS STATIONS. THEY GAVE ME A LIST AND SAID I HAVE TO USE ONLY PREMIUM GAS I. THE CAR AND ONLY FILL UP AT THESE STATIONS IF I WANT THE EXPECTED GAS MILEAGE.

SEL PREMIUM TRIM LANE ASSIST MALFUNCTION - SYSTEM WILL INACCURATELY DETECT LANE LINES AND ATTEMPT TO ADJUST THE VEHICLE TO THE CENTER OF THE LANE, EVEN WHEN IT ALREADY IS CENTERED IN THE LANE, RESULTING IN THE VEHICLE PULLING INTO THE ADJACENT LANE. HAS NEARLY PULLED THE VEHICLE INTO ADJACENT LANE WITH ANOTHER VEHICLE PRESENT IN THE LANE RESULTING IN NEAR COLLISIONS ON NUMEROUS OCCASIONS. SYSTEM WILL ALSO REGISTER AS THE VEHICLE SOMEHOW DEPARTING INTO THE LANES ON BOTH SIDES OF VEHICLE AT THE SAME TIME, AND WILL ESSENTIALLY LOCK THE STEERING WHEEL IN PLACE. SEE INCLUDED PHOTO EVIDENCE - BOTH LINES ON THE SIDE OF THE VEHICLE ARE SOLID WHITE INDICATING THAT THE DEPARTURE MITIGATION IS ACTIVATED, AND THE GREEN "LANE" ICON INDICATES THAT THE LANE DEPARTURE SYSTEM IS CURRENTLY ACTIVATED. DEALER SERVICE DEPARTMENT RESPONSE: ""NPF UNABLE TO REPRODUCE CUSTOMERS CONCERN".

WE BOUGHT A VW TIGUAN 4 MOTION SEL 2018 WITH PANORAMIC SUNROOF, ON JAN 20,2018. FROM THE SAME NIGHT WE TOOK THE CAR OUT OF THE DEALERSHIP WE HEARD A RATTLING NOISE IN THE B PILLAR CONSTANTLY. STARTING FROM JAN 26, 2018 THE CAR HAS BEEN TO THE VW SERVICE STATION TWICE ALREADY (STILL THERE), IN TOTAL OF OVER 3 WEEKS. I HEARD FROM THE SERVICE TEAM THERE WERE THREE OTHER VW CARS WITH THE SAME PROBLEM SO THE QA TEAM CAME DOWN TO SERVICE STATION TO LOOK AT ALL CASES. QA TEAM CHECKED IT MULTIPLE TIMES. REMEDIES I HEARD FROM THEM INVOLVED "TRIMMING" AND ORDERING NEW PARTS. NOTHING IS FIXED AND THE WORDS I AM HEARING FROM SERVICE IS THAT THERE IS NO HOPE TO EVER GET FIXED. CONTACTED VW CUSTOMER SERVICE DIRECTLY TODAY, THEY HAD NO RECORD OF THESE ISSUES FOR MY CAR. SO DISAPPOINTING THAT OVER 6 WEEKS OF OUR TIME IS WASTED WITH AN ISSUE THAT SEEMS TO EXIST IN 2018 MODELS SINCE LAST YEAR, AND NO TRANSPARENCY. I BELIEVE THE ISSUE IS STRUCTURAL PROBLEM WHEN CAR IS IN NORMAL CONDITION MOVING AND ADDITIONAL CONCERN IS THE NOISE COMING FROM LOCATION OF SIDE AIRBAGS, I HAVE A BIG CONCERN OVER THE VW SAFETY AND OPERATION OF THE AIRBAGS IN THIS SITUATION, WHEN VW CAN NOT EVEN ADDRESS THE PROBLEM WITH THE NOISE.

I PURCHASED A 2018 VOLKSWAGEN TIGUAN SEL ON SATURDAY, 02/10/2018. TWO DAYS LATER ON 02/12/18 ON MY COMMUTE TO WORK I BEGAN HEARING A "POPPING" NOISE FROM THE B-PILARS ON BOTH THE DRIVER'S AND PASSENGER'S SIDE PILARS. AS IF THOUGH SOMETHING WAS LOOSE INSIDE THERE. I MADE AN APPOINTMENT TO TAKE THE VEHICLE BACK TO THE DEALER THE FOLLOWING SATURDAY, 02/17/2018 AND WHEN I WENT IN FOR THE APPOINTMENT THE SERVICE REPRESENTATIVE INFORMED ME THEY WOULD NOT BE ABLE TO LOOK AT MY VEHICLE UNTIL THE FOLLOWING MONDAY. I ASKED HIM IF THEY COULD PROVIDE ME WITH A LOANER SO THAT I COULD LEAVE MY CAR THERE AND HE INFORMED ME THAT HE COULD NOT MAKE THAT DECISION. I LOOKED FOR MY SALES AGENT AND HE WAS ABLE TO PROVIDE ME A LOANER (2018 TIGUAN SE). I RECEIVED A CALL FROM THE SERVICE REP ON WEDNESDAY, 02/21/18 TELLING ME THAT MY VEHICLE WAS READY FOR PICK UP. I WENT TO PICK IT UP AND THEY INFORMED ME THEY HAD CHANGED OUT A DEFECTIVE SEAT BELT HEIGHT ADJUSTER ON DRIVER SIDE. I TOOK THE CAR FOR A RIDE AND IT STILL MADE THE NOISE. SO I DID NOT ACCEPT IT. THEY LOANED ME A DIFFERENT CAR (2018 PASSAT R) AND WAS TOLD THEY WOULD WORK ON MY VEHICLE. THEY CALLED ME AGAIN ON SATURDAY, 02/24/18 TO TELL ME MY CAR WAS READY. WHEN I WENT TO THE DEALER ON MONDAY, 02/26/18 (I WAS OUT OF TOWN ON SATURDAY), THEY TOLD ME THEY HAD CHANGED THE SEAT BELT SEAT ADJUSTER FOR THE PASSENGER SIDE TOO. I TOOK IT FOR A RIDE AND THE NOISE WAS STILL THERE ON BOTH SIDES. AGAIN, I DID NOT TAKE POSSESSION OF MY CAR. THEY TOLD ME TH

ANNOYING RATTLE PILLAR-B DRIVER SIDE ONLY WHILE IN MOTION. RATTLE SEEMS RELATED TO FRAME ISSUE AND TEMPERATURE-DEPENDENT (IT IS LOUDER WHEN TEMPS LOW 30S). ISSUE WIDESPREAD REPORTED ON THE WEB. REPORTS ALREADY OF 3-4 TIGUANS THAT VW HAS OFFERED FULL REPLACEMENT WITH NEW VEHICLES DUE TO THIS ISSUE. CONCERNED ABOUT SAFETY OF MY FAMILY IF STRUCTURAL DEFECT. CAR IS BRAND NEW RATTLE STARTED AT 750 MILES.

RATTLE NOISE COMING FROM LEFT B-PILLAR ABOVE SEATBELT CONSTANTLY. NEAR LEFT EAR OF DRIVER.. TOLD DEALER ABOUT THE NOISE WHILE ON A TEST DRIVE BEFORE PURCHASE, HE ADVISED US TO BRING THE CAR IN FOR SERVICE. WE TOOK THE CAR IN ON OUR SECOND DAY OF OWNERSHIP AND DEALER DISMISSED THE ISSUE SAYING THEY COULDN'T HEAR THE NOISE. I DID A QUICK INTERNET SEARCH AND TURNED UP NUMEROUS COMPLAINTS AND NHTSA CASES FOR THIS SAME ISSUE. I'D LIKE TO EITHER HAVE THE VEHICLE REPAIRED OR RETURN THE VEHICLE TO THE DEALER FOR A REFUND.

CONSISTENT RATTLING NOISE FROM B PILLAR AREA. AFTER SEVERAL ATTEMPTS OF RESOLVING THE ISSUE WITH VOLKSWAGEN, THEY WERE UNABLE TO PROPERLY DIAGNOSE OR FIX. THE RATTLE OCCURS DURING REGULAR DRIVING CONDITIONS, BUT PRIMARILY WHEN DRIVING ON BUMPY SURFACES.

INTERIOR B-PILLAR NOISE COMING FROM PASSENGER SIDE. PASSENGER SIDE DASH WHERE IT MEETS A-PILLAR ALSO PRODUCES NOISE

THIS IS AN UPDATE TO MY EARLIER REPORT, COMPLAINT NUMBER: 11065547. THE LOW BEAM PERFORMANCE IS WORSE THAN I ORIGINALLY REPORTED. TONIGHT (FEB 2 2018) I TOOK TIME TO LOOK AT THE RANGE OF VISION OF THE LOW BEAMS. I ESTIMATE IT AT 50 FEET. I LIVE ON A CURVED STREET AND AS I DROVE DOWN IT, I OBSERVED THAT WHEN THE TIGUAN WAS POINTED AT A HOUSE, IT DIDN'T GET ILLUMINATED UNTIL I WAS ON THE PROPERTY EDGE. THE HOUSE HAS A 35 FOOT SETBACK FROM THE STREET AND SLIGHTLY UPHILL FROM THE FRONT OF MY TIGUAN. NONE OF THE HOUSE WAS WITHIN THE RANGE OF THE HEADLIGHTS. I DISCUSSED ADJUSTING THE FRONT HEADLIGHTS WITH MY DEALERSHIP BUT THEY DIDN'T KNOW IF THEY WERE ADJUSTABLE. I CONSIDER THIS A SIGNIFICANT AND DANGEROUS SITUATION THAT NEEDS TO BE INVESTIGATED.

ANNOYING DRIVER-SIDE B-PILLAR RATTLE AT SPEEDS UP TO ABOUT 50. DOESN'T HAPPEN AS MUCH WHEN VERY COLD (BELOW 35 OR SO) OR -- ODDLY -- WHEN RAINING. DEALER SAYS THEY'VE NEVER HEARD OF THIS ISSUE. WEB SEARCH SHOWS IT TO BE FAIRLY WIDESPREAD. SUPPOSEDLY WELDING-RELATED.

INTERMITTENT ONGOING RATTLE IN THE B PILLARS BEHIND SEAT BELTS..

1) LOW BEAM HEADLIGHTS HAVE A VERY SHORT RANGE, PERHAPS AS LITTLE AS 100 FEET WITH A VERY SHARP CUT-OFF. ALMOST HIT A DEER BECAUSE ALTHOUGH I WAS DRIVING AT 30 MPH, I COULD BARELY SEE THE DEER AS IT CROSSED THE ROAD. THIS WAS EVIDENT ON A STRAIGHT COUNTRY ROAD WITH NO STREET LIGHTS WHILE THE CAR WAS IN MOTION DRIVING STRAIGHT. THIS IS A SERIOUS SAFETY ISSUE BECAUSE IT'S DANGEROUS TO DRIVE ON LOW LIT OR UNLIT ROADS AT NIGHT. THE FIX WOULD BE A REDESIGNED HEADLAMPS (BOTH SIDES) OR A BRIGHTER BULBS. NHTSA SAFETY RATING SITE SHOWS THE PROBLEM CLEARLY. IT'S DANGEROUS. 2) WINDSHIELD WIPERS CONTINUE TO STREAK ALTHOUGH THEY WERE REPLACED BY THE VW DEALER, ELGIN VW, WHICH DID NOT FIX THE PROBLEM. THE STREAKING CREATES A BLIND SPOT ON THE RIGHT PART OF THE WINDSHIELD. UNABLE TO SEE TO THE RIGHT FRONT AT INTERSECTIONS.

THE DRIVER SIDER SEATBELT DOES NOT RETRACT. FOR EXAMPLE, IF I LOOK OVER MY SHOULDER TO CHECK DIVERS IN OTHER LANES MY SEAT BELT WILL LOOSEN AND WHEN I TURN BACK AROUND TO FACE FORWARD THE BELT DOES NOT AUTOMATICALLY TIGHTEN. I WORRY THIS BELT IS DEFECTIVE AND HAVE NEVER EXPERIENCED THIS IN ANOTHER CAR. I ROUTINELY NEED TO TIGHTEN MY SEATBELT WHILE DRIVING. I AM CONCERNED THAT IF I WERE TO GET INTO AN ACCIDENT IN THIS VEHICLE THE SEATBELT WILL NOT KEEP ME SAFE. THIS HAS BEEN AN ONGOING ISSUE SINCE I PURCHASED THE CAR IN MID-DECEMBER 2017.

THE THIRD ROW OF THIS VEHICLE IS UNSAFE TO TRANSPORT PASSENGERS TALLER THAN 5'3' ACCORDING TO A WARNING ON PG.95 OF THE OWNER'S MANUAL. THIS INFORMATION IS NOT AVAILABLE IN ANY OF THE OTHER LITERATURE ABOUT THE VEHICLE.

VERY DIM-INVISIBLE HEAD LIGHT-LIGHTENING DURING HEAVY RAINS OR DARK STREET RIDES. FELT SCARY WHILE DRIVING. ALMOST THOUGHT THAT THERE WERE NO HEAD LIGHTS ON THE CAR. FROM THAT POINT I WAS REALLY NOTICING AND THIS IS THE RATING I GIVE FOR THE LIGHTING THE ROAD AT NIGHT DURING MOTION -> 2/10 STATIONARY ->6/10 CITY STREET ->6/10 PLEASE LOOK INTO THIS AND FOR SURE YOU'LL FIND THIS "DEFECT" IN THE BRIGHTNESS OF HEADLIGHTS.

PURCHASED THE 2018 TIGUAN ON SEPTEMBER 16TH, ENTERED SERVICE ON OCTOBER 10TH WITH TWO B PILLAR RATTLES, EXCESSIVE WIND NOISE FROM DRIVERS DOOR AND A SCREEN FLICKER WITH THE BACK-UP CAMERA. CAR HAS REMAINED IN SERVICE FOR 21 DAYS AND NO RESOLUTION FROM VOLKSWAGEN.

THE DRIVERS SIDE B PILLAR CONSISTANTLY MAKES AGRESSIVE AND LOUD CRACKING NOISES WHEN DRIVING THE VEHICLE. I HAVE INITIATED A LEMON LAW SUIT WITH VOLKSWAGEN. THE VEHICLE HAS BEEN TO THE DEALER THREE TIMES AND THE CONCERN HAS NOT YET BEEN RECTIFIED. ADDITIONALLY THE DRIVERS SIDE B PILLER FLEXES AND CRACKS WHEN THE REAR DRIVERS SIDE DOOR IS OPENED (THE DOOR IS ATTACHED TO THIS PILLAR). THE SECOND DEALERSHIP WAS ABLE TO REPLICATE THE NOISE WAS WAS VERY CONCERNED. THE SERVICE DIRECTOR TOLD ME THAT PREVIOUS TIGUAN MODELS HAD CONCERNS WITH INSUFFICIENT WELDING WHICH HAS BEEN DOCUMENTED ON SAFERCAR.GOV. IT IS ALSO DOCUMENTED IN MULTIPLE FORUMS. THE SERVICE TICKET INDICATES THAT EXCESS WELDING SLAG WAS DISCOVERED BEHIND THE HEADLINER AND CURTAIN AIRBAG. THE DEALER SAID THAT THIS SHOULD NOT BE HERE. I'M VERY CONCERNED ABOUT THE WELDING INTEGRITY OF THE VEHICLE. THE CAR MAKES VIOLENT CRACKING NOISES DURING ANY BODY FLEX. I'M EXTREMELY CONCERNED ABOUT THE SAFETY OF MY VEHICLE AND MY OVERALL WELL BEING. IN THE EVENT OF A SIDE IMPACT OR GENERAL IMPACT DO NOT BELIEVE THAT THE CAR WILL ADEQUATELY PROTECT ME AND I COULD BE SUBJECT TO SERIOUS BODILY HARM. VOLKSWAGEN REFUSES TO RESPOND OR ASSIST ME IN ANY WAY. THE COMPANY IS NOT CONCERNED ABOUT THEIR CONSUMERS AS CLEARLY EVIDENT IN THEIR MOST RECENT SCANDAL IN WHICH THEY DEFRAUDED THE GOVERNMENT AND CONSUMER WITH FALSE EPA RATINGS WHICH THEY KNOWINGLY CONCEALED. IN INTEREST OF THE GENERAL PUBLIC'S SAFETY PLEASE LAUNCH AN INVESTIGATION IN TO THI