2018 Volkswagen Tiguan complaints

PANORAMIC MOONROOF LEAKAGE.WATER DRIPPING INSIDE VEHICLE ABOVE HEAD ON REAR RIGHT SIDE AND GOING DOWN INTO SEATBELTS COMPARTMENT.VEHICLE WAS STATIONARY.WATER DRIPPING IINSIDE SEAT BELT COMPARTMENT IN MY OPINION MAY CAUSE SHORT SINCE SOME ELECTRICAL GOING THRU SAME COMPARTMENT.

B PILLAR RATTLE/CREAKING METAL SOUND, BOTH SIDES, BUT WORSE ON PASSENGER SIDE WHILE IN MOTION. SOUND IS ALWAYS PRESENT.

HEADLIGHT SENSITIVITY WHEN IN AUTO MODE IS SUPER SENSITIVE. HEADLIGHTS AUTOMATICALLY TURN ON AND OFF DEPENDING ON ORIENTATION TO SUN AND WHETHER BRIEFLY IN SHADE SUCH AS DRIVING UNDER A BRIDGE OR UNDER TREES FOR EVEN A FEW SECONDS. ALL EXTERIOR LIGHTS BECOME ACTIVATED AND DE-ACTIVATED BY THE AUTO SYSTEM CAUSING OTHER DRIVERS TO MISINTERPRET WHAT THE CAR IS DOING (I.E. BRAKING) WHICH MAY LEAD TO AN ACCIDENT. NO METHOD OF ADJUSTING AUTO ON SENSITIVITY OR DELAY IS PROVIDED IN THIS PARTICULAR CAR. I NOTICED THIS BECAUSE MY ANDROID AUTO NAVIGATION KEPT SWITCHING FROM NIGHT MODE TO DAYLIGHT MODE. THIS CAUSED ME TO CHECK THE HEADLIGHT ON INDICATOR LIGHT WHICH MATCHED THE STATUS OF THE NAV SYSTEM.

CAR MAKES NOISE THAT IS AUDIBLE WITHIN THE CAR AND IS PARTICULARLY LOUD BY THE REAR PASSENGER SIDE TIRE.

PANORAMIC SUNROOF LED AMBIENT PANEL LIGHTS RECALL RESULTING IN DARKER LIGHTING INSIDE VEHICLE WHICH MAKES ME MORE AFRAID AT NIGHT AND WAS A FALSE ADVERTISEMENT FEATURE AS THE ORIGINAL LIGHTING WAS WHAT ATTRACTED ME TO THE VEHICLE UPON LEASE AGREEMENT.NO EFFORT HAS BEEN MADE TO REPAIR THE LIGHTING DEFECT CAUSED BY RECALL.

PURCHASED A 2018 VW TIGUAN SEL IN FEBUARY 2018. BROUGHT TO DEALER TWICE (SO FAR) AND BRINGING IT BACKI TOMORROW. HAS STAYED IN SHOP FOR 5 WEEKS SINCE PURCHASE. SERIOUS HESITATION WHEN ACCERLATING. MY WIFE REFUSES TO DRIVE THE VEHICLE IN FEAR OF HER LIFE !! (AND SO AM I) THESE CARS MUST BE STOPPED BEING SOLD...WILL NOT BE LONG BEFORE SOMEONE IS KILLED....

ON OCTOBER 11, 2018 I WAS DRIVING STRAIGHT DOWN A SIDE STREET TRAVELING 30 MILES AN HOUR I HEARD A LOUD BANG. I TURNED AROUND AND SAW MY SIDE MIRROR BROKEN AND SMASHED INTO THE SIDE OF MY CAR WINDOW. TO MY SURPRISE THERE WAS NO OTHER DAMAGE TO THE CAR. IT WAS ISOLATED TO THE SIDE MIRROR. I BROUGHT THE CAR TO THE DEALER. I EXPLAINED WHAT HAD HAPPENED AND THEY LOOKED AT THE SIDE MIRROR. THEY CAME BACK TO TELL ME THAT SOMETHING HIT MY CAR LIKE A ROCK OR STICK. I WAS SURPRISED AND SAID REALLY THE ROCK OR STICK ONLY HIT THE SIDE MIRROR AND PUSHED THE MIRROR INTO THE WINDOW? I SAID I BELIEVE THAT THE DEFROST, LANE CHANGE OR POWER MIRROR WIRING CAUSED THE EXPLOSION. IT WAS DETERMINED THAT IT WAS NOT COVERED BY THE WARRANTY AND ESTIMATED TO COST TO $1100. I HAD DEALER ORDER A NEW MIRROR. I SCHEDULED THE SERVICE AND CONFIRMED WITH THE DEALER THAT THE PART WAS READY. AN HOUR WAITING FOR THE CAR TO BE SERVICED THE SERVICE ADVISOR GOT ME FROM THE WAITING ROOM TO TELL ME THAT THE NEW PART THAT WAS ORDERED FROM VOLKSWAGEN AND PAINTED TO ORDER WAS DAMAGED! TO THE SERVICE ADVISOR INFORMED ME THAT THE SERVICE DEPARTMENT HAD A REPLACEMENT MIRROR THAT HAD BEEN ORDERED FOR ANOTHER CUSTOMER. SINCE THAT CUSTOMER HAD NOT SCHEDULED A TIME FOR SERVICE IT WAS GOING TO BE SENT OUT TO BE PAINTED FOR ME. I LEFT THE SERVICE DEPARTMENT WITH MY BROKEN MIRROR. WHILE DRIVING HOME I REALIZED, I HAD A PROBLEM WITH THE SIDE MIRROR, THE REPLACEMENT MIRROR CAME IN DAMAGED, AND ANOTHER CUSTOMER HAD A PROBLEM WITH A

SUNROOF SHATTERED WHILE DRIVING DOWN THE FREEWAY AROUND TACOMA, WA. NO APPARENT CAUSE. THE SUNROOF IS PANORAMIC AND ONLY THE FRONT HALF SHATTERED.

RATTLING NOISE COMING FROM THE SEATBELT COLUMN. HAVE BROUGHT IN MY CAR AND SENT RECORDINGS OF THE NOISE AND THE DEALERSHIP SAID THEY CANNOT REPLICATE THE NOISE THEY NOW HAVE IT FOR THE 3 MRS TIME AND I HAVE SHARED U TUBE LINKS AND THE VW FORUM TO SHOW THEM THAT OTHER CUSTOMERS HAVE THE ISSUES

INTERMITTENT CLICKING EMINATING FROM DRIVERS SIDE B PILLAR WITH OCCASIONAL CREAKING FROM VEHICLE FRAME IN THE SAME AREA. QUESTION AS TO SAFETY OF THE VEHICLES FRAME. THE CLICKING IS VERY IRRITATING AS IT IS NEXT TO DRIVERS EAR.

EVERYTIME I DRIVE WHEN ENGINE IS COLD, IT FEELS LIKE ENGINE IS GOING TO DIE. I CAN FEEL SMALL JERKING, LIKE CAR IS RUNNING OUT OF FUEL. FUEL TANK IS FULL. I READ MANY COMPLAINS AND FORMS, VW DOESN'T CARE. I CONTACTED THEM VIA TWITTER, NO RESPONSE YET.

THE VEHICLE HESITATES WHEN ACCELERATING FROM A STOP OR OCCASINGLY SURGES UNDER HEAVIER THROTTLE PRESSURE. THIS IS VERY DANGEROUS AND THE DEALERS ARE TELLING US THIS IS 'NORMAL' BEHAVIOR. I SEE THAT MANY DRIVERS HAVE REPORTED THIS ISSUE. DOES SOMEONE HAVE TO GET INJURED BEFORE WE GET TAKEN SERIOUSLY? VOLKSWAGEN NEEDS TO FIX THE PROBLEM WITH THE ENGINE NOW.

SINCE BRAND NEW THERE IS A RATTLE COMING FROM THE DRIVER'S SIDE PILLAR. TAKEN TWICE TO VOLKSWAGEN SERVICE AND THE RATTLE STILL THERE. ALSO THE VEHICLE HAS SHUT OFF COMPLETELY ON TWO DIFFERENT OCCASIONS FORCING ME TO RESTART MY VEHICLE COMPLETELY. COLD STARTS VEHICLE DOES NOT ACCELERATE WELL, FEELS LIKE WHEN SOMEONE IS LEARNING HOW TO DRIVE A MANUAL CAR FOR THE FIRST TIME AND MISSES THE CLUTCH AND THE VEHICLE JUMPS. TAKEN TWICE TO VOLKSWAGEN SERVICE AND THEY SAID THEY ADJUSTED THE TRANSMISSION AND EVERYTHING IS WELL. AS SOON AS I DROVE OFF THE LOT IT BEGAN TO DO THE SAME THING. WORRIED THAT THE VEHICLE MAY SHUT OFF COMPLETELY AT AN INTERSECTION OR THAT THERE MAY NOT BE ENOUGH POWER DUE TO LAG WHEN NECESSARY.

THE BACKUP LIGHTS ON THIS CAR ARE ALMOST NON-EXISTANT AND EVEN WITH THE CAMERA ITS DIFFICULT TO SEE TO BACK UP. I WORRY THAT NO ONE NOTICES I AM BACKING UP AND THERFORE THIS COULD CAUSE AN ACCIDENT OR INJURY.

FROM A STOP, AND AT LOW SPEED, THE VEHICLE HESITATES VERY BADLY. AT TIMES, WITH THE GAS PEDAL TO THE FLOOR, THE CAR DOES NOT ACCELERATE FOR 2-3 SECONDS OR MORE--IT JUST COASTS. IN OTHER SITUATIONS, THE TRANSMISSION DOES NOT ENGAGE AT ALL, AND THE ENGINE REVS TO HIGH RPM. THIS HAS LED TO NEAR ACCIDENTS ON MULTIPLE OCCASIONS: WHEN CROSSING TRAFFIC TO MAKE A LEFT-HAND TURN, MERGING INTO TRAFFIC AFTER MAKING A RIGHT-HAND TURN, OR ATTEMPTING TO GET TO SPEED ENTERING A FREEWAY. FURTHER, THIS IS NOT HOW THE VEHICLE BEHAVED ON THE TEST-DRIVE. IF IT HAD, I WOULD NEVER HAVE PURCHASED IT. TO DATE, THE VEHICLE HAS SPENT MORE THAT 3 WEEKS IN THE SERVICE DEPARTMENT OF THE LOCAL VW DEALERSHIP. AFTER THIS PERIOD OF SERVICE, THE VEHICLE WAS RETURNED TO ME, AND I WAS TOLD THAT VW HAD DETERMINED THAT THIS IS A "FEATURE OF THE VEHICLE", AND THAT NOTHING MORE WOULD BE DONE TO ADDRESS THE PROBLEM. THIS IS A SAFETY HAZARD, AND A BAIT-AND-SWITCH.

08/24/2018- EPC LIGHT CAME ON SHORTLY AFTER I BEGAN MY MORNING COMMUTE WHILE DRIVING APPROX 45MPH ON CITY STREET. MY CAR SLOWED AND WOULD NOT ALLOW ACCELERATION, AS A SECOND WARNING LIGHT CAME ON STATING 'ENGINE SPEED MAX 3000RPM'. I WAS ABLE TO DRIVE BACK A SHORT DISTANCE AT A REDUCED SPEED WITH LIMITED ACCELERATION. HAD CAR TOWED FOR THE EARLIEST AVAILABLE APPOINTMENT ON 08/27/2018 AT A LOCAL VW SERVICE CENTER. TOLD TIMING CHAIN NEEDED TO BE REPLACED FOLLOWING A THOROUGH DIAGNOSTIC AND TSB. 09/21/2018- TOLD VW ENGINEER INSPECTED THE VEHICLE AFTER THE TIMING CHAIN FIX AND THE ECP LIGHT CAME BACK ON, SO IT WAS DETERMINED A FULL ENGINE REPLACEMENT WAS NEEDED. ALSO SAME DAY, VW CUSTOMER CARE REPRESENTATIVE INFORMED ME THAT MY PRIOR REQUEST FOR A VEHICLE REPLACEMENT/ REPURCHASE WAS DENIED, BUT WOULD BE RE-SUBMITTED WITH THE NEW INFORMATION TEGARDING THE ENGINE. 09/25/2018- VW CUSTOMER CARE REP NOTIFIED ME THAT A NEW ENGINE WAS ORDERED AND WAS ESTIMATED TO ARRIVE AT VW SERVICE WITHIN 10-12 BUSINESS DAYS. 09/26/2018- I NOTIFIED VW CUSTOMER CARE REP THAT I WANT TO BE CONTACTED AS SOON AS A DECISION FOR THE RE-SUBMITTED REPLACEMENT/REPURCHASE REQUEST IS MADE, AS I AM NOT COMFORTABLE DRIVING THIS VEHICLE DUE TO SAFETY CONCERNS (FAILURE TO ACCELERATE) AND RELIABILITY CONCERNS AFTER ENGINE FAILURE AT 5 MO./ 4575 MILES.

DURING THE BACKING UP PROCESSS, THERE IS NO BEEPING OR LOUD NOISE INDICATOR, WITH THE BACK UP CAMERA'S, ALSO THERE IS NOT RELEASE BUTTON INSIDE THE VEHICLE NOR ON MY FOB, AND I THINK IT SHOULD BE. THANK YOU

VEHICLE WAS MAKING A SMALL ANNOYING RATTLING SOUND, EMANATING FROM THE DRIVER SIDE B-PILLAR, NEXT TO DRIVER'S HEAD. RATTLE HAD BEEN INTERMITTENT INITIALLY BUT BY 8,000 MILES ON THE VEHICLE THE RATTLE WAS ALMOST CONSTANT AT ANY SPEED WHILST BEING DRIVEN OVER ANY SURFACE SMOOTH OR OTHERWISE. WE TOOK THE VEHICLE TO OUR LOCAL VOLKSWAGEN DEALERSHIP AND IT HAS NOW BEEN THERE FOR 32 DAYS. A REPAIR WAS DONE, BUT THE RESULT WAS SATISFACTORY, SO THEY ARE TRYING TO REPAIR IT AGAIN.

THE TIGUAN HAS BEEN HAVING ISSUES WITH HESITATION WHILE SHIFTING BETWEEN 1ST AND 2ND GEAR. YOU CAN FEEL AN IMMEDIATE LOSS OF POWER, LOSS OF BOOST AND A BUCKING FEELING WHILE IT SHIFTING. I'VE ALSO DRIVEN ANOTHER TIGUAN OF THE SAME YEAR AND THE ISSUE WAS PRESENT ON THAT SPECIFIC MODEL TOO. THIS ISSUE IS NOT ONLY AN ANNOYANCE BUT ALSO A SAFETY ISSUE WHILE MERGING OR TRYING TO ACCELERATE FROM A STOP.

TODAY, THE CAR STALLED WHILE I WAS STATION/STOPPED AT THE RED LIGHT AND GOT DRAGGED BY THE TRUCK WHICH ALMOST RAN OVER MY CAR. MY CAR'S SENSOR SWITCHED TO EMERGENCY MODE AND WOULD NOT LET ME DRIVE. I WANTED TO DRIVE MY CAR AWAY WHEN I SAW THE DANGER. HOWEVER, L COULD NOT AND ALMOST GOT KILLED AND RAN OVER BY THE 18 WHEELS TRUCK.

TIGUAN 2018 HESITATES TO ACCELERATE WITH A LAPSE OF A FEW (3 OR 4) SECOND BEFORE THE CAR FINALLY ACCELERATES AFTER A FULL STOP OR FROM SLOW SPEEDS. THIS ISSUE TENDS TO BE CONSTANT AND CAN BE EXTREMELY DANGEROUS AS IT HAPPENS WHEN TRYING TO PULL FROM A BUSY INTERSECTION OR FROM ANY OTHER SITUATION WHERE YOU NEED TO MOVE QUICK , ITS A MATTER OF TIME BEFORE SOMEONE GETS SERIOUSLY HURT IF VW DOESN'T COME UP WITH A RESOLUTION. IM NOW ON MY SECOND SERVICE APOINTMENT WITHIN A MONTH. SEEMS TO BE A KNOWN ISSUE WITH THIS MODEL VERY FRUSTRATING!!!!!

THE SAFETY SYSTEMS ON THE VEHICLE ARE SEVERELY DEFECTIVE. THE ACTIVE LANE KEEP ASSIST FREQUENTLY TRIES TO STEER ME INTO OTHER LANES RATHER THAN KEEPING ME IN MY OWN, WHICH HAS NEARLY CAUSED ME TO HAVE SERIOUS COLLISIONS ON MULTIPLE OCCASIONS. THE DEALER AND MANUFACTURER HAVE DISREGARDED MY CONCERNS. HERE IS A VIDEO OF THE ISSUE HAPPENING MULTIPLE TIMES: HTTPS://WWW.YOUTUBE.COM/WATCH?V=6ZZVZGSARLE AND HERE IS A LINK I FOUND JUST TODAY WHERE SOMEONE ELSE REPORTED THIS ISSUE ON AN ONLINE FORUM OVER A YEAR AGO: HTTPS://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/TIGUAN/2018/STEERING/STEERING.SHTML#1 I BELIEVE THAT, GIVEN THE SERIOUS SAFETY CONCERNS, VOLKSWAGEN SHOULD BE PROVIDING ME WITH A FULL REFUND FOR THIS VEHICLE UNDER MY STATE'S LEMON LAW (AND THEY SHOULD BE DOING SO ANYWAYS TO PRESERVE MY SAFETY, TO TAKE ACCOUNTABILITY FOR THE PROBLEMS IN THEIR PRODUCT, AND TO THOROUGHLY INVESTIGATE THE PROBLEM.)

2018 TIGUAN WAS PURCHASED NEW IN APRIL - MID MAY CAR WOULD NOT START, ALL WARNING LIGHTS WENT ON. CAR EVENTUALLY TURNED ON. A FEW DAYS LATER WHILE DRIVING (ON THE ROAD), CAR STOPPED COMPLETELY, ALL WARNING LIGHTS WENT ON. HAD TO BE TOWED TO CLOSEST VW WHERE IT WOULD REMAIN FOR OVER A MONTH. FIRST DIAGNOSED AS UNKNOWN ELECTRICAL PROB - NEEDED TO BE ANALYZED BY VW ENGINEER WHO BELIEVED IT TO BE THE BATTERY. NEW BATTERY DID NOT REMEDY ISSUE - NEW ALTERNATOR WAS ORDERED, AGAIN DID NOT REMEDY THE ISSUE. FINALLY WAS IDENTIFIED AS A ISSUING WITH THE WIRING BEING STRIPPED. FEEL COMPLETELY UNSAFE IN MY NEW CAR - HAS ALSO BEEN EFFECTED BY TWO RECALLS SINCE (IN ADDITION TO THE ONE MONTH IN THE VW DEALERSHIP FROM NON RECALL ISSUE) - CURRENT SUNROOF RECALL HAS NO FIX ONLY A TEMPORARY SOLUTION TO DISCONNECT THE WIRING - I FEEL COMPLETELY UNSAFE IN THE CAR AND WILL NOT DRIVE THE VEHICLE. CAR SHOULD BE BOUGHT BACK BY VW - OPEN RECALLS WITH NO FIX LEAVE THE CAR WORTHLESS. WHAT ELSE WILL GO WRONG WITH THE 2018 TIGUAN - WILL NOT PURCHASE ANOTHER VW IN THE FUTURE.

WHEN STARTING VEHICLE (EITHER COLD OR WARM), VEHICLE HAS A SEVERAL SECONDS HESITATION WHEN PUSHING DOWN ACCELERATOR. VEHICLE DOES NOT MOVE, HESITATES THEN LURCHES FORWARD AS IF THE VEHICLE IS NOT GETTING SUFFICIENT POWER TO MOVE. VEHICLE HAS BEEN TO THE VOLKSWAGEN DEALER SEVERAL TIMES AND THEY HAVE BEEN UNABLE TO REPAIR. THIS IS DANGEROUS WHEN YOU ARE ENTERING A HIGHWAY OR CROSSING A MULTI LANE ROAD AND HAVE TO MOVE QUICKLY AND THE VEHICLE DOES NOT RESPOND.

LOWBEAM VISIBILITY: DRIVING AT NIGHT ON A HIGHWAY AND NOTICED MY LOW BEAMS WERE NOT ADEQUATE FOR DISTANCE WITH SPEEDS AT 65MPH, SCARY SITUATION WHEN YOU CAN'T SEE. WAS CONSTANTLY USING HIGH BEAMS TO BE ABLE TO SEE. FOUND INFO ON THE WEB THAT SAID 2018 MODELS MADE BEFORE DECEMBER 2017 HAVE A POOR RATING FOR THE HEADLIGHTS. THIS NEEDS TO BE RECALLED AS IT IS DANGEROUS TO DRIVE AT NIGHT WITH SUCH POOR DISTANCES FOR THE HEADLIGHTS. WOULD SAY THE DISTANCE WAS LESS THAN 40 FEET ON LOW BEAMS.

THERE IS ALL THIS HESITATION WHEN ACCELERATING ALMOST LIKE A BUCKING OR THE ENGINE IS NOT GETTING ENOUGH GAS/OXYGEN MIX. THEN YOU CAN PRESS THE GAS PEDAL A QUARTER OF THE WAY DOWN AND THE ENGINE HESITATES THEN THROWS THE CAR INTO HIGH GEAR AND TAKES OFF. I HAVE DRIVEN A LOT OF CARS THE PAST WEEK EVEN A VW TOUAREG THAT DID NOT ACT LIKE THIS CAR DOES WITH THE ACCELERATOR. IT IS LIKE THE ACCELERATOR IS NOT SENDING THE CORRECT SINGLE TO THE ENGINE OR THE ENGINE'S COMPUTER IS NOT INTERRUPTING IT CORRECTLY FROM THE ACCELERATOR. THE COMPUTER IN THE CAR CAN BE BAD AND GIVE A FALSE POSITIVE. THIS VEHICLE HAS BEEN TO 4 DEALERSHIPS AND FIELD ENGINEERS HAVE STATED THAT THERE IS A PROBLEM BUT VW REFUSES TO BUY BACK THE VEHICLE. THERE HAVE BEEN SEVERAL REQUESTS BUT THEY KEEP GETTING DENIED AND SAY THERE IS NO FIX FOR THE VEHICLE AND I FEEL IT IS UNSAFE TO DRIVE. I HAVE ALMOST GOT INTO 3 ACCIDENTS BECAUSE THE ACCELERATOR WOULD NOT REACT AND THE CAR STALLED OUT.

WHILE DRIVING AT ANY SPEED AND ON ANY ROAD SURFACE THERE IS A CONSTANT RATTLING COMING FROM THE DOOR AND WINDOW PILLARS. IT IS VERY LOUD AND NOTICEABLE AT ANY SPEED.GOING OVER ROUGH ROADS AND UNEVEN SURFACES MAKES THE RATTLING WORSE. THIS VEHICLE IS BRAND NEW AND ONLY FOUR DAYS OLD. WHEN I CALLED I WAS TOLD THERE IS NO KNOWN STRUCTURAL ISSUE. HOWEVER THERE ARE DOZENS OF THIS ISSUE REPORTED HERE AND ON VARIOUS VW FORUMS.

THE TIGUAN EXPERIENCES SEVERE AND DANGEROUS ACCELERATION HESITATION WHEN ACCELERATING FROM A STOP OR FROM VERY SLOW SPEEDS. THERE IS A SIGNIFICANT DELAY BETWEEN THE ACCELERATOR BEING DEPRESSED AND THE CAR ACTUALLY ACCELERATING, WHICH CAUSES AN EXTREMELY DANGEROUS SITUATION WHEN ATTEMPTING TO MERGE WITH OTHER TRAFFIC OR ENTER A ROADWAY FROM A SIDE STREET. THIS ISSUE IS VERY CONSISTENT, AND OCCURS IN ALL OPERATING CONDITIONS (ENGINE WARMED, ENGINE COLD, AUTOMATIC GEAR SELECTION OR MANUAL GEAR SELECTION, IN 'SPORT' MODE AND IN REGULAR DRIVING MODE). THE ISSUE IS PRESENT IN ALL DRIVING SITUATIONS WHERE ACCELERATION FROM A STATIONARY OR SLOW SPEED IS REQUIRED.

THE VW-EQUIPPED ENTERTAINMENT CENTER DOES NOT HAVE THE PROPER PROCESSING POWER TO EFFECTIVELY USE APPLE CARPLAY. SINCE NEW, WHEN ATTEMPTING TO USE APPLE CARPLAY, THE ENTERTAINMENT SYSTEM WILL FREEZE, MALFUNCTION, OR OTHERWISE FAIL AFTER THE IPHONE IS PLUGGED IN. THIS PROBLEM HAPPENS AT LEAST 50% OF THE TIME, AND REQUIRES THE ENTIRE ENTERTAINMENT SYSTEM TO UNDERGO A 'HARD' RESET IN ORDER TO FUNCTION PROPERLY. THIS ISSUE OCCURS AT ALL SPEEDS AND IN ALL DRIVING CONDITIONS.

IN THE FIRST MONTH OF OWNING THE VEHICLE, THE FUEL PUMP AND FUEL TANK HAD TO BE REPLACED. SINCE THEN THE VEHICLE HAS DISPLAYED INTERMITTENT LOSS OF RESPONSE TO THE ACCELERATOR PEDAL. THIS OCCURS WHEN FIRST SHIFTING INTO DRIVE, THE VEHICLE WILL NOT RESPOND TO ANY INPUT INTO THE ACCELERATOR PEDAL. THE ENGINE RPMS WILL HOLD AT 1000 OR DROP TO ALMOST STALLING THE CAR. AFTER ABOUT 10-20 SECONDS OF THIS, THE CAR WILL SUDDENLY RECOGNIZE THE THROTTLE INPUT AND WILL LURCH FORWARD. THERE IS NO INDICATION OF WHEN THE VEHICLE WILL DECIDE TO RESPOND TO THE THROTTLE INPUT. THE B-PILLAR ON BOTH SIDES OF THE CAR STARTED TO RATTLE WHEN THE AMBIENT TEMPERATURE WAS OVER ~55 F. THIS HAS BEEN SERVICED ONCE, PER A TECHNICAL SERVICE BULLETIN FROM VOLKSWAGEN. THE SERVICE SIMPLY MADE THE PROBLEM INTERMITTENT. THE TSB STATES THAT THE PROBLEM IS CAUSED BY THE AIR BAG MODULES RUBBING ON THE METAL OF THE FRAME AND BODY. ADDITIONALLY THE TSB PROCEDURE INSTRUCTS THE SERVICE TECHNICIAN TO SLIDE A SCREW DRIVER BETWEEN TWO PIECES OF BODY OR FRAME METAL, AND USE A HAMMER TO BEND THE PANELS APART FROM EACH OTHER. HAS THIS BE PROVEN TO NOT COMPROMISE THE STRUCTURE OF THE VEHICLE? THE TRANSMISSION CONSISTENTLY FAILS TO FIND THE CORRECT GEAR TO BE IN AT LOW SPEEDS OR FROM A STOP. WHEN STARTING FROM A STOP THE TRANSMISSION HAS A HARSH SHIFT IN THE FIRST 3 GEARS. THE TRANSMISSION AT TIME WILL START OFF IN THE 3RD GEAR, WITH THE THROTTLE FULLY ENGAGED, AND WILL TAKE SEVERAL SECONDS TO DETERMINE THAT IT NEEDS TO BE IN

THE WINDSHIELD OF THIS VEHICLE WAS DESIGNED TO BE LIGHTER WEIGHT TO INCREASE FUEL SAVINGS. THIS IN TURN CAUSED THE WINDSHIELD TO BE MORE FRAGILE. ROCK CHIPS IMMEDIATELY CAUSE CRACKS IN THE GLASS, AND LARGER OBJECT PENETRATE TO THE POLYMER SUB-LAYER EASILY. THIS IS A MAJOR SAFETY ISSUE IN STATES LIKE COLORADO THAT STILL USE GRAVEL FOR TRACTION ON ICE.

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V467000 (VISIBILITY); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PACIFIC VOLKSWAGEN (14900 HINDRY AVE, HAWTHORNE, CA 90250, (310) 803-9609) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

CAR BUCKS FORWARD WHEN COMING TO A STOP FROM MOTION.( DOWN SHIFTS HARD) AND SHIFTS INTO FIRST GEAR REALLY HARD. THIS HAPPENS WHEN STOP/START IS TURNED OFF. ITS EVEN WORSE WHEN MORE THAN TWO PEOPLE ARE IN CAR. VEHICLE ALSO ACCELERATES TOO FAST IN FIRST GEAR. TURBO KICKS IN TOO EARLY.

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. AFTER THE VEHICLE WAS PARKED IN THE GARAGE, THE CONTACT NOTICED AN ABNORMAL, BURNING ODOR. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,600.

TL* THE CONTACT OWNED A 2018 VOLKSWAGEN TIGUAN. WHILE DRIVING 50 MPH, SMOKE AND FLAMES WERE SEEN COMING FROM THE DASHBOARD. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SHOULDER. THE FIRE DEPARTMENT WAS CONTACTED TO EXTINGUISH THE FIRE, BUT THE VEHICLE WAS COMPLETELY BURNT AND DESTROYED WHEN THEY ARRIVED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED AT DIEHL AUTOMOTIVE (258 PITTSBURGH RD, BUTLER, PA 16002, (724) 282-8898) FOR A WATER LEAK THAT WAS ENTERING THE VEHICLE ON THE PASSENGER SIDE. THE REPAIR WAS FOR A RUBBER SEAL THAT WENT THROUGH THE FIREWALL, SEPARATING THE AIR CONDITIONER FROM THE ENGINE. THE VEHICLE WAS TOWED TO DIEHL AUTOMOTIVE WHO STATED THAT THEY WOULD WAIT FOR THE CONTACT'S INSURANCE COMPANY TO INVESTIGATE THE CAUSE OF THE FIRE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 12,000.

VEHICLES HESITATES TO START FROM A SLOW OR DEAD STOP. WILL NOT ACCELERATE AS IT SHOULD. NOTICEABLE LAG WHEN SHIFTING AND ACCELERATING. ENGINE MISFIRING AT ONLY 3000 MILES. VERY DANGEROUS WHEN TURNING INTO TRAFFIC OR MERGING ON TO HIGHWAYS. VEHICLE GIVES A FALSE SENSE OF ACCELERATING THEN STOPS. THIS HAPPENS RELIABLY OVER AND OVER.

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. WHILE DRIVING UNKNOWN SPEEDS ON ROUGH TERRAIN, THERE WAS AN ABNORMAL TICKING, RATTLING, AND KNOCKING NOISE EMERGING FROM THE FRAME. THE VEHICLE WAS TAKEN TO HAMILTON VOLKSWAGEN (2200 NJ-33 HAMILTON, NJ 08690, 844-858-4565) WHERE IT WAS DIAGNOSED THAT THE B PILLAR NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 181087619. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE.

THERE IS A RATTLE COMING FROM LOWER B PILLAR RATTLE COMING FROM DRIVER SEAT BELT RETRACTOR, OVERHEAD CONSOLE, WOOD TRIM ON BOTH FRONT DOORS, BOTH TWEETER SPEAKER GRILLS, BOTH REAR CUP HOLDERS, ALSO FOUND REAR DECK LID CLIPS NOT CLIPPED IN ALL THE WAY DRIVER REAR ACCESS PANEL RATTING ALONG WITH BOTH REAR STOP LIGHT ACCESS PANELS

GUESS I'M HAVING THE SAME ISSUE A LOT OF OTHERS ARE HAVING. SITTING AT A RED LIGHT AND HIT THE GAS AND NOTHING HAPPENS. SMELLS LIKE GAS INSIDE THE CABIN. IT'S BEEN IN SERVICE AT THE DEALERSHIP FOR 15 DAYS AND THEY HAVE NO IDEA WHAT THE PROBLEM IS AND NO ETA ON THE FIX. I PURCHASED THE CAR IN DECEMBER 2017.

THERE WAS A LOUD, CONTINUOUS "CLICKING" NOISE COMING FROM THE DRIVER'S SIDE ALL ALONG WHERE THE ROOFLINE MEETS THE SIDE PANELS. THIS IS FROM A STRUCTURAL DEFECT DUE TO A LACK OF WELDING IN THOSE AREAS. WHILE IN FOR INSPECTION, I WAS LOANED THREE ADDITIONAL TIGUANS AND THEY ALL MADE THE CLICKING SOUND. IT'S A HEAT-SENSITIVE ISSUE, OCCURRING WHEN THE TEMPERATURE REACHES AT LEAST 45 DEGREES AND THE METAL EXPANDS. AFTER FOUR ATTEMPTS TO REPAIR THE VEHICLE BY INSTALLING CLIPS, WEDGES, AND FELT PADDING, VOLKSWAGEN AGREED TO RE-PURCHASE THE VEHICLE FROM ME. THERE ARE NUMEROUS COMPLAINTS ONLINE ABOUT THIS ISSUE, WITH VW REPURCHASING SEVERAL VEHICLES. THE CLICKING IS A CONTINUOUS ISSUE WHENEVER THE VEHICLE IS IN MOTION.

ENGINE ON THIS VEHICLE IS VERY SLOW TO RESPOND. WHEN I GIVE GAS, IT STRUGGLES TO START MOVING, FEELS LIKE IT IS CARRYING 10K LBS OF LOAD BEHIND. I PUSH GAS PEDDLE TO THE FLOOR AT A SIGNAL LIGHT TO GET AWAY FROM TRAFFIC. CAR WON'T RESPOND FOR ABOUT 1 OR 2 SECONDS, THEN STARTS TO MOVE, BUT VERY SLOW, CRAWLING, THEN STARTS TO SPEED UP. TURBO LAG IS VERY BAD. I DON'T FEEL SAFE. THIS APPEARS TO BE A RECURRING ISSUE THAT IS BEING REPORTED FROM CUSTOMERS. TO BE FRANK, THE SIZE OF THE VEHICLE (LARGER THAN OTHER MODELS) DOES NOT SEEM TO MATCH THE ENGINE SIZE. NHTSA NEEDS TO INVESTIGATE FOR THE SAFETY OF OTHER DRIVERS, PARTICULARLY THOSE WHO SHARE THE SAME FEARS.

ENGINE ON THIS VEHICLE IS VERY SLOW TO RESPOND. WHEN I GIVE GAS, IT STRUGGLES TO START MOVING, FEELS LIKE IT IS CARRYING 10K LBS OF LOAD BEHIND. THERE ARE ONLY TWO PASSENGERS, NOT PULLING ANYTHING. PUSH GAS PEDDLE TO THE FLOOR AT A SIGNAL LIGHT TO GET AWAY FROM TRAFFIC. CAR WON'T RESPONSE FOR ABOUT 1 SECOND, THEN STARTS TO MOVE, BUT VERY SLOW, CRAWLING, THEN STARTS TO SPEED UP. TURBO LAG IS VERY BAD. NEED TO UPDATE SOFTWARE TO HELP ELIMINATE THIS. AUDI USES THE SAME ENGINE, BUT RESPONSE IS SO MUCH BETTER.

THERE IS WEIRD TURBO/ENGINE SOUND COMING FROM ENGINE COMPARTMENT. WHEN ENGINE IS COLD, COLD START, YOU HEAR GRINDING TYPE OF NOISE. IT IS VERY LOUD. ONCE ENGINE IS DRIVEN FOR ABOUT 20 MINUTES, NOISE IS REDUCED, BUT STILL THERE. THE TRANSMISSION SHIFT HAS CLICKING NOISE. YOU DO NOT HEAR IT WHEN SEATING INSIDE THE VEHICLE, BUT YOU CAN HEAR IT WHEN OUTSIDE AND SOMEONE ELSE IS SHIFTING. THE NOISE IS WHEN CAR GOES FROM EITHER DRIVE TO NEUTRAL, OR REVERSE TO NEUTRAL. IT'S A CLICKING NOISE, LIKE CHIME AND METAL BANGING MIXED TOGETHER.

THERE IS A RECALL FOR SUNROOF LIGHTING: FROM VW WEBSITE: HIGH HUMIDITY IN THE PANORAMIC SUNROOF AMBIENT LIGHTING BAR LED MODULE (CAUSED BY ENVIRONMENT OR BY LEAVING THE SUNROOF OPEN) COULD LEAD TO A LOCAL SHORT CIRCUIT. IF THIS HAPPENS, THERE IS A RISK OF A FIRE. SO, I BOUGHT HIGHER MODEL BECAUSE I WANTED THIS FEATURE, BUT NOW I CANNOT USE IT BECAUSE VW IS GOING TO DISCONNECT IT? AT THE END, PAY FOR FEATURE, BUT YOU CANNOT USE IT BECAUSE VW CAN'T FIGURE OUT WHICH FIRE TO PUT OUT.

THIS VEHICLE HAS A DRIVE ABILITY PROBLEM. THE CAR HAS A MAJOR HESITATION AND IS VERY DANGEROUS WHEN PULLING ONTO THE HIGHWAY. THE CAR ALMOST CUTS OUT BUT DOESN'T STALL AND FIND IT VERY DANGEROUS. THE DEALER TOLD ME THAT NOTHING IS WRONG WITH IT. ALSO, THERE WAS A RECALL ON MY AMBIENT LIGHTING ON MY SUNROOF. THERE COULD BE A LEAK OR HUMIDITY COULD AFFECT THE WIRING AND COULD CAUSE A FIRE. THERE FIX IS TO DISCONNECT IT. I HAVE NO SUNROOF LIGHTING. I SHOULD GET A REFUND FOR SOMETHING THEY TOOK AWAY.

MY VEHICLE HAS 2 SERIOUS ISSUES. THE 1ST IS THE GAS/EXHAUST SMELL THAT IS INSIDE THE CABIN. THIS HAPPENS WHEN I AM DRIVING FOR MORE THAN A FEW HOURS CONSISTENTLY. THIS TENDS TO HAPPEN MORE WHEN THE OUTSIDE TEMPERATURES ARE OVER 108 DEGREES. THE 2ND ISSUE IS THE VEHICLE DOES NOT ALWAYS ACCELERATE FROM A COMPLETE STOP WHEN THE GAS PEDAL IS STEPPED ON. THE VEHICLE WILL ROLL INTO TRAFFIC A LITTLE BIT AND THEN 2-4 SECONDS PASS AND THEN IT WILL GO. IT IS VERY TOUCH AND GO AFTER IT DOES THIS AND IT TAKES ABOUT 10 MINUTES FOR IT TO FULLY BE "NORMAL" I HAVE HAD IT AT THE DEALERSHIP 2 TIMES FOR THESE ISSUES. THEY KEEP TELLING ME NOTHING IS WRONG WITH THE VEHICLE. I DO NOT FEEL SAFE IN THIS VEHICLE. BOTH ISSUES HAPPEN WITHOUT REASON. IT HAPPENS ON CITY STREETS AND HIGHWAYS. IT HAPPENS WITH OR WITHOUT THE "START/STOP" SYSTEM ACTIVATED. IT HAPPENS IN HOT AND COLD. I USE PREMIUM GAS LIKE THEY TOLD ME I HAD TO DO. I DO NOT TOP OFF WHEN I GET GAS. IT STILL CONTINUES TO HAPPEN.

IT'S A SLIGHT TICKING. THE RATTLE HAPPENS OVER THE SMALLEST BUMP.

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

BOUGHT THE CAR IN OCTOBER 2017, IMMEDIATELY HAD TO HAVE THE LEFT REAR SENSOR REPLACED BECAUSE IT WOULD SHOW THAT THERE WAS A VEHICLE TO THE LEFT OF ME, EVEN WHEN I WAS IN THE LEFT HAND LANE. WHEN THE HEADLIGHTS ARE SET TO AUTOMATIC THEY ARE ALWAYS ON. THEY DON'T TURN OFF WHEN YOUR DRIVING IN FULL SUNSHINE. B PILLAR RATTLE HAS GOTTEN STEADILY WORSE ON BOTH SIDES. I JUST TOOK MY CAR IN AND THE DEALERSHIP COULDN'T GIVE ME AN ESTIMATE ON WHEN I WILL GET IT BACK. THE RATTLING HAPPENS ALL TIMES OF THE DAY AND ON ALL ROAD CONDITIONS. THE TEMPERATURE DOESN'T SEEM TO IMPACT THE RATTLING EITHER.

VEHICHLES AUTO ON OFF POWER SYSTEM ENABLES WHILE TURNING, STOPPED, OR PARKED IF SEATBELT IS BUCKLED. TURNS MADE COMPLICATED IF ENGINES AUTO STOP COMES ON. VEHICHLE UNABLE TO MAKE COMPLETE TURN WITH EASE AT A COAST WHILE AUTO STOP KICKS ON. TURNING INTO PARKING SPOT AUTO ENGINE SYSTEM KICKED TO OFF. CAR DID NOT TURN WELL CAUSING CAR TO NOT TURN EAISLY LIKE THERE WAS NO POWER OR POWER STEERING. CAR BUMPED INTO CAR NEXT TO IT WHICH WAS PARKED. CAUSING FRONT PASSANGER DAMAGE.