Page 7 of 12 · complaints 301–350 of 594

2014 Volkswagen Passat complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Air Bags
Filed Jun 8, 2017IL

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HAWK VOLKSWAGEN IN JULIETT, ILLINOIS) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jun 5, 2017NC

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

Air Bags
Filed May 25, 2017CO

TAKATA RECALL. IT HAS BEEN OVER A YEAR SINCE THIS RECALL CAME OUT FOR THIS PASSAT. WHEN WILL THIS AIRBAG PROBLEM BE FIXED?

Air Bags
Filed May 19, 2017MN

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed May 8, 201735,000 milesCA

MY CAR HAS OIL LEAK. I WENT TO PUENTE HILLS VOLKSWAGEN FOUR TIME. AFTER REPLACE TWICE REAR SEAL AND OIL SEPARATOR. THE ENGINE IS STILL LEAK. I WENT TO LOCAL MECHANIC TO DO INSPECT. THE LEAKING IS JUST FROM BIG LEAK TO SMALL LEAK. I DID TAKE A PICTURE AND EMAIL TO VW USA. THEY COULD NOT DO ANYTHING. EVEN WITH WARRANTY REPAIR, THE CAR COULD NOT FIX.

Air Bags
Filed Apr 28, 201750,000 milesTX

TAKATA RECALL ISSUE I HAVE A 2014 VOLKSWAGEN PASSAT WITH A MALFUNCTIONING CLOCK SPRING. THE DEALERSHIPS ARE INFORMING ME THAT MY CAR WAS NOT PART OF THE RECALL. HOWEVER, THIS IS NOT A PART THAT SHOULD BREAK, ESPECIALLY NOT AFTER 30 MONTHS. VOLKSWAGEN HAS FAILED TO RESOLVE THEIR CLOCK SPRING ISSUE. THEY ARE PUTTING MY FAMILIES SAFETY AT RISK, AND HAVE NO CONCERNS WITH RESOLVING THE ISSUE. THIS NEEDS TO BE ESCALATED AS OTHERS SAFETY COULD BE AT RISK.

Air Bags
Filed Apr 27, 2017MI

TAKATA AIRBAG

Air Bags
Filed Apr 26, 2017NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Apr 26, 201730,416 milesCA

I DRIVE A MANUAL TRANSMISSION. I HAVE A 3 YEAR OLD CAR WITH 30, 000 MILES ON IT. THE TRANSMISSION JAMMED WHILE THE CAR WAS ON THE HIGHWAY. IT WAS DUE TO A CLUTCH THAT HAD BROKEN INTO PIECES AND NEEDED REPLACEMENT. AS A SEASONED DRIVER OF MANUAL CARS, HAVING DRIVEN ONES WITH >100, 000 MILES ON THEM I HAVE NEVER FACED SUCH A DANGEROUS AND UNEXPECTED DISINTEGRATION OF THE CLUTCH IN A CAR THAT HAS ONLY 30, 000 MILES ON IT. KEEPING IN MIND THE KIND OF TAMPERING AND MISHANDLING THAT IT WOULD NEED TO BREAK A CLUTCH I COMPLAINED TO VW ABOUT THIS AND THEY HAVE DONE NOTHING TO HELP. INSTEAD I AM LEFT WITH A HEFT BILL TO PAY FOR THE REPAIRS, AND, WILL PROBABLY NEED TO BUY A NEW CAR ANYWAY AS I WOULD NOT ENDANGER MY LIFE AND THAT OF MY CHILDREN DRIVING A CAR WITH SOME SERIOUS ENGINEERING AND/DESIGN ISSUES THAT VW WILL NOT TAKE RESPONSIBILITY FOR. THE CAR ALSO HAS ELECTRICAL ISSUES WHICH I INFORMED VW ABOUT; THE PARKED CAR WITH THE PARKING BREAKS ON WHILE TURNED OFF ROLLS OFF ON THE MOST GRADUAL SLOPES AND ONTO THE STREET.

Air Bags
Filed Apr 21, 2017FL

TAKATA RECALL I RECEIVED A SAFETY RECALL YESTERDAY IN MY MAIL FOR MY VW PASSAT'S TAKATA AIRBAGS. AFTER READING THE LETTER IT SEEMED PRETTY IMPORTANT THAT I GET THE CHANGE MADE SO I IMMEDIATELY CALLED MY VW DEALERSHIP TO ASK THEM TO REPLACE THE AIRBAG. UPON INFORMING VW OF THE LETTER AND THEM REVIEWING MY VIN NUMBER, THEY TOLD ME THAT THEY DON'T CURRENTLY HAVE REPLACEMENTS IN STOCK AND THEY WERENT SURE WHEN THEY WOULD BE IN. I ASKED THEM TO CALL ME WHEN THEY COME IN AND THEY SAID THEY CANT DO THAT AND FOR ME TO JUST CALL BACK IN A WEEK TO SEE IF THEY'VE COME IN. SHOCKED, I ASKED THE PERSON AM I JUST SUPPOSED TO RIDE AROUND PRAYING AND GAMBLING THAT I DON'T GET HIT OR HIT SOMETHING SO THAT MY AIRBAG DOESNT GO OFF AND HARM ME? TO WHICH THE PERSON TOLD ME, THE AIRBAGS WORK FINE ITS ONLY A RECALL BECAUSE THEY WANT TO MAKE SURE THERE ARE NO ISSUES. IM SORRY BUT THAT IS NOT SAFE AND OR ACCURATE. SO IN THE MEANTIME, IM RIDING AROUND WITH AN AIRBAG THAT HAS A RECALL AND HAS THE POTENTIAL TO GO OFF AND METAL FRAGMENTS COULD COME THROUGH THE BAG WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO ME AND ANY OCCUPANTS (USUALLY MY TWO KIDS). IS IT ME OR IS SOMETHING REALLY WRONG WITH THIS? I NEED TO KNOW HOW URGENT THIS IS TO GET REPLACED AND GET THIS DONE IMMEDIATELY.

Air Bags
Filed Apr 20, 2017NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Apr 19, 2017NY

TL* TAKATA RECALL. THE CONTACT LEASED A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 19, 2017TX

TAKATA RECALL DEALER NORTHPARK VOKSWAGEN OF SAN ANTONIO 210-581-1000 IS UNABLE TO MAKE REPAIRS DUE TO UNAVAILABILITY OF PARTS . I HAVE CONTACTED THEMSERVERAL TIMES REGARDING THIS AND THEY STILL DONT HAVE THE PARTS ..

Air Bags
Filed Apr 19, 201740,000 milesOH

I WAS TURNING MY STEERING WHEEL TO PARK AND HEARD A NOISE IN THE STEERING WHEEL THAT SOUNDED LIKE A WIRE STRETCHING. AIR BAG LIGHT CAME ON DASHBOARD. VEHICLE TAKEN TO VW DEALER. DEALER STATES 'AIRBAG CLOCK SPRING' BROKEN. A NHTSA RECALL EXISTS FOR 2014 VW PASSAT, YET MY VEHICLE IS NOT INCLUDED IN IT? NHTSA WEBSITE STATES RECALL CLOSED, YET MY 2014 PASSAT HAS A DEFECTIVE CLOCKSPRING. HOW CAN THIS BE? DEALER NOW WANTS $700 TO REPAIR AND MY LIFE IS IN DANGER. PLEASE REOPEN THIS RECALL OF THE 2014 VW CLOCKSPRING ISSUE SINCE IT IS NOT COMPLETE AND IS PUTTING LIVES AT RISK.

Air Bags
Filed Apr 17, 2017SC

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Apr 11, 2017CA

TAKATA RECALL- I HAVE CONTINUALLY REQUESTED A FIX AND MORE INFORMATION WITH NO RESPONSE. RECALL HAS NOT BEEN ADDRESSED.

Air Bags
Filed Apr 10, 2017NY

2014 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE AIRBAG RECALL. UPDATED 04/10/2017*JS

Air Bags
Filed Apr 6, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Apr 5, 201775,000 milesCA

I WAS DRIVING DOWN THE INTERSTATE 5 IN THE LA AREA AND WITHOUT WARNING, MY CAR STARTED JERKING AND LOST POWER. I WAS STUCK ON THE FAST LANE WITHOUT BEING ABLE TO RESTART MY CAR IN FRIDAY AFTERNOON RUSH HOUR TRAFFIC. I HAD MY CAR TOWED TO A VW DEALERSHIP AND THE DIAGNOSIS CAME BACK AS METAL IN THE FUEL SYSTEM. I WAS TOLD THIS WAS DUE TO THE HIGH PRESSURE FUEL PUMP (HPFP) FAILING. WHAT WAS MOST DISTURBING WAS WHEN I WAS INFORMED THAT TO FIX THIS PROBLEM, THEY WOULD HAVE TO REPLACE THE ENTIRE FUEL SYSTEM, COSTING ME $7,500. MY CAR IS 3 YEARS OLD AND HAS 75K MILES SO I WAS BLOWN AWAY! I CALLED NUMEROUS MECHANICS AND ALL TOLD ME THEY'VE SEEN SIMILAR PROBLEMS ON VW AND AUDI VEHICLES. I WENT ONLINE TO DO SOME RESEARCH AND FOUND A NUMBER OF FORUMS WITH VW CUSTOMERS WITH IDENTICAL PROBLEMS. ALL COMPLAIN ABOUT THE HPFP FAILING AND THEN RESULTING IN METAL IN THE FUEL SYSTEM, CAUSING AN EXPENSIVE REPLACEMENT OF THE FUEL SYSTEM. I ALSO READ THAT VW HAS EXTENDED THE WARRANTY OF THE HPFP ON EARLIER MODELS DUE TO SIMILAR PROBLEMS. IT IS CLEAR THAT VW HAS STILL NOT FIXED THIS PROBLEM ON ITS NEWER MODELS AND NEEDS TO EXTEND THE WARRANTY OR ISSUE A RECALL. THEY ARE SELLING FAULTY CARS THAT ARE DANGEROUS TO DRIVE AND REQUIRE EXTREMELY EXPENSIVE FIXES. PLEASE LOOK INTO THIS. HERE IS THE FORUM WITH THE NUMBER OF SIMILAR ISSUES FROM OTHER VW CUSTOMERS: HTTPS://WWW-ODI.NHTSA.DOT.GOV/VEHICLECOMPLAINT/?_GA=1.28961404.1963426351.1491430895

Air Bags
Filed Mar 29, 2017WA

I RECEIVED A RECALL NOTICE FOR THE TAKATA SDI DRIVER FRONTAL AIRBAG IN APRIL 2016. I HAVE BEEN IN CONTACT WITH VOLKSWAGON SEVERAL TIMES OVER THE LAST YEAR AND AM ALWAYS TOLD THAT THE PARTS ARE NOT AVAILABLE. THE INFORMATION ON YOUR WEBSITE INDICATES THE SERIOUSNESS OF THE DEFECT AND AM CONCERNED ABOUT MY SAFETY SHOULD I HAVE A CAR ACCIDENT. I UNDERSTAND THE RECALL IS MASSIVE, AS I UNDERSTAND THE PROBLEM IS IF THE AIRBAG DEFLATES IT COULD CAUSE SERIOUS INJURY OR DEATH. I AM FILING THIS COMPLAINT AS I THINK A YEAR OF WAITING IS IN EXCESS AND SHOULD HAVE SOME URGENCY PLACE ON HAVE THE ISSUED RESOLVED.

Air Bags
Filed Mar 27, 2017CT

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Mar 27, 2017CA

I WAS NOTIFIED OF THE RECALL ON MY VEHICLE IN FEBRUARY 2016 AND I HAVE TRIED MULTIPLE TIMES SINCE THEN, SINCE THE FIRST WEEK I RECEIVED THE NOTIFICATION, TO HAVE THIS REPAIRED. I WAS TOLD BY THREE DIFFERENT DEALERS THAT THEY DIDN'T HAVE THE PARTS. I CONTACTED VOLKSWAGEN USA HEADQUARTERS AND WAS TOLD THAT NO PARTS ARE AVAILABLE. I FILED A COMPLAINT WITH VOLKSWAGEN BUT THAT WENT NOWHERE. MY COMPLAINT WAS "NOTED". I ASKED LOCAL DEALERSHIPS AS WELL AS VOLKSWAGEN USA FOR A LOANER VEHICLE UNTIL THEY CAN FIX MY RECALLED AIRBAG(S) AND I WAS TOLD THEY DON'T DO THAT. I ALSO FILED A BETTER BUSINESS BUREAU COMPLAINT ON 8/1/16 AND THAT WAS DROPPED. WHEN VOLKSWAGEN RESPONDED TO MY BBB COMPLAINT, THE RESPONSE WAS THAT THEY HAVE REVIEWED THE SERVICE HISTORY ON MY VEHICLE AND THERE IS NOTHING THAT REQUIRES ATTENTION AT THIS TIME. I HAVE TRIED TO GO BACK TO LOCATE MY COMPLAINT AND THE RESPONSE I RECEIVED, BUT THE LINK IN MY EMAIL SAYS IT IS NO LONGER VALID. THE CUSTOMER REP AT VOLKSWAGEN HEADQUARTERS THAT I SPOKE TO TOLD ME NOT TO WORRY ABOUT THE AIRBAG BECAUSE NO ONE IN CALIFORNIA HAS BEEN INJURED FROM THE FAULTY AIRBAGS. I DON'T WANT TO BE THE TEST DUMMY WHEN THE AIRBAG ON MY CAR FAILS. I DON'T CARE THAT NO ONE ELSE IN CALIFORNIA HAS BEEN INJURED BY A VW AIRBAG. WHAT IF I AM THE FIRST? THE FACT IS IT IS RECALLED FOR BEING A DEADLY SAFETY HAZARD AND VW HAS DONE NOTHING TO FIX IT OR OFFER A SAFE SOLUTION IN THE MEAN TIME. IF THEY CAN'T REPLACE IT BECAUSE PARTS ARE NOT AVAILABLE, THEN THEY SHOU

Air Bags
Filed Mar 21, 2017PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS NEEDED FOR REPAIRS WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIRS. THE DEALER AND MANUFACTURER WERE CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER DENIED THE BUY BACK REQUEST AND REFUSED TO PROVIDE A LOANER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Mar 20, 201740,000 milesTN

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE CLOCK SPRING SWITCH FAILED AND CAUSED THE AIR BAG WARNING INDICATOR TO ILLUMINATE. THE CONTACT STATED THAT SEVERAL ELECTRICAL FEATURES ON THE STEERING WHEEL WERE NO LONGER OPERATIONAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Air Bags
Filed Mar 20, 2017FL

TAKATA RECALL I HAVE A BAD AIR BAG ON DRIVERS SIDE.I CANNOT GET IT FIXED NO ONE HAS THE PARTS.I HAVE BEEN WAITING SINCE 4/2016. MY LIFE IS IN DANGER DAILY LIKE PLAYING RUSSIAN RULLETTE. I NEED THIS FIXED.ISNT ANYONE HELD ACCOUNTABLE FOR THIS?

Air Bags
Filed Mar 17, 2017TX

IT HAS BEEN OVER A YEAR SINCE THE RECALL WAS ISSUED, AND I HAVE BEEN UNABLE TO GET VW TO REPAIR MY VEHICLE. I HAVE CONTACTED MULTIPLE DEALERSHIPS. THEY ALL SAY THEY DON'T HAVE PARTS AND THEY HAVE NO IDEA WHEN THEY WILL EVER GET PARTS. MY VEHICLE IS CURRENTLY UNSAFE TO DRIVE BUT I HAVE NO WAY OF FIXING IT. I HAVE TALKED TO LOCAL VW DEALERSHIPS AND THE MAIN VW AMERICA OFFICE. THEY ARE UNWILLING TO PROVIDE A LOANER OR REPLACEMENT VEHICLE.

Air Bags
Filed Mar 16, 2017AZ

TL* TAKATA RECALL. THE CONTACT LEASED A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE DEALER MADE NO MENTION THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Mar 14, 2017NH

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Mar 14, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT....UPDATED 05/17/17 *BF THE CONSUMER STATED THE AIRBAG WAS REPLACED IN APRIL OF 2017. UPDATED 08/15/2017*JS

Air Bags
Filed Mar 13, 2017AZ

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE LESSOR INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT WAS CONCERNED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE DEALER AND MANUFACTURER WERE UNAWARE OF WHEN THE PART WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Mar 10, 2017NC

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Mar 8, 2017MO

TAKATA RECALL - I HAVE RECEIVED THE NOTICE BUT IT HAS YET TO BE REMEDIED. I HAVE NOT YET RECEIVED A REPLACEMENT.

Air Bags
Filed Mar 3, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000(AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER STATED FOR MONTHS THAT THEY WOULD CALL THE CONTACT WHEN THE PART BECAME AVAILABLE, BUT THE CONTACT DID NOT RECEIVE A FOLLOW-UP CALL. THE INTERIM RECALL NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Feb 28, 2017TN

TAKATA RECALL. MORE THAN ONE YEAR SINCE THE RECALL. I LEASED THE CAR FROM VOLKSWAGEN, REQUESTED A RETURN/REFUND - OR AT LEAST CANCEL THE LEASE. NO RESPONSE.

Air Bags
Filed Feb 27, 2017NJ

TAKATA RECALL - MY AUTOMOBILE HAS BEEN RECALLED FOR OVER A YEAR. AFTER APPROXIMATELY 1 YEAR OF THE NHTSA WEBSITE INDICATING THAT THE REPAIR PART WAS NOT AVAILABLE FOR MY VEHICLE, I DISCOVERED TODAY ON THE WEBSITE THAT THE PART IS FINALLY AVAILABLE FOR MY VEHICLE. UPON CONTACTING MY LOCAL VW DEALERSHIP, I WAS NOTIFIED THAT THE PART IS IN STOCK; HOWEVER, VW HAS PLACED ME IN "GROUP 6" AND THAT NOTWITHSTANDING THE PART BEING AVAILABLE FOR MY VEHICLE ON THE NHTSA WEBSITE, VW HAS INSTRUCTED THE DEALERSHIP TO ONLY REPAIR CARS IN GROUPS 1 THROUGH 4. I WAS TOLD THAT I MUST WAIT UNTIL AT LEAST SEPTEMBER, 2017, FOR THE PART TO BECOME AVAILABLE, WHICH WILL BE APPROXIMATELY 19 MONTHS SINCE THE INITIAL RECALL. IT IS UNACCEPTABLE THAT I HAVE BEEN DRIVING AN UNSAFE VEHICLE FOR SUCH A LENGTHY PERIOD OF TIME, AND NOW THAT THE PART IS AVAILABLE TO FIX MY VEHICLE, I AM NOT ALLOWED TO OBTAIN THE FIX.

Electrical System
Filed Feb 24, 201756,528 milesDE

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE AUDIO SYSTEM FAILED. THE DEALER STATED THAT THE VEHICLE'S WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,528.

Air Bags
Filed Feb 22, 201716,000 milesTX

THERE WAS A RECALL WARNING. I CHECKED THE WEBSITE AND IT SAID THAT MY VEHICLE WAS AFFECTED. FEB 9 2016. BUT I HAVE NEVER HEARD ANYTHING FROM THE MANUFACTURE ABOUT REMEDYING THE SITUATION.

Air Bags
Filed Feb 22, 2017CA

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 18, 201732,000 milesNC

TAKATA INFLATORS I FOUND OUT TODAY AT THE VW DEALERSHIP WHERE I LEASED MY CAR THAT MY VEHICLE IS UNDER RECALL FOR TAKATA AIRBAGS. I HAVE A MONTH LEFT ON MY LEASE, AND I WAS GOING TO PURCHASE THE CAR. THE SALESMAN TOLD ME THAT " THERE ISN'T A FIX YET". WHAT DOES THAT MEAN? VW NEVER NOTIFIED ME OF THE RECALL. I AM VERY CONCERNED BECAUSE IT IS THE DRIVER'S SIDE AIRBAG IN QUESTION. I AM ON THE INTERSTATES EVERY WEEK AS I AM IN SALES. WHAT RECOURSE DO I HAVE EXCEPT NOT BUY THE VEHICLE.

Air Bags
Filed Feb 16, 2017CA

I FEAR OF DRIVING THE CAR,

Fuel/Propulsion System
Filed Feb 14, 2017125,000 milesCO

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE IDLING, THE VEHICLE SUDDENLY SHUT OFF AND THE DRIVER WAS UNABLE TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL RAIL WAS FAULTY AND FUEL LEAKED FROM THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V028000 (FUEL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 125,000.

Air Bags
Filed Feb 14, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 10, 2017WI

MY VW APPEARS ON THE LIST OF BAD AIRBAGS YET WE HAVE NOT BEEN CONTACTED BY VW.

Air Bags
Filed Feb 10, 2017AL

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Feb 8, 201739,000 milesCA

STOPPED AT INTERSECTION AT GREEN LIGHT IDLING WHEN I WENT TO PUT ON THE GAS THE CAR STALLED. RESTARTED THE CAR AND WOULD NOT WORK. STUCK IN MIDDLE OF THE ROAD WITH POTENTIAL OF CAUSING OTHER ACCIDENTS. VW SAID THE PROBLEM WAS DUE TO AN UPDATE AND AFTER AN UPDATE WAS DONE THAT I HAD TO PAY OUT OF POCKET FOR THE CAR WAS FIXED.

Air Bags
Filed Feb 6, 2017GA

TAKATA RECALL VW HAS FAILED TO INFORM ME OF THE VERY DANGEROUS TAKATA RECALL WHICH INVOLVES FAULTY AIRBAGS ON THE DRIVER AND PASSENGER SIDE. I DO NOT FEEL SAFE DRIVING MY VEHICLE.

Air Bags
Filed Feb 2, 2017AR

TAKATA RECALL. MY CAR WAS IMPACTED BY THE 2/9/16 RECALL OF TAKATA AIRBAGS. WE RECEIVED A NOTICE FROM VW LAST MARCH. THE DEALER HAS REFUSED TO RETURN CALLS, PROVIDE A REPAIR DATE, OFFER A LOANER CAR UNTIL THE REPAIR COULD BE MADE, THEY ARE ALSO REFUSING TO REPLACE OR REFUND FAIR MARKET VALUE OF THE CAR. MY TEENAGE DAUGHTER IS DRIVING A CAR THAT COULD KILL HER AND NO ONE IS INTERESTED IN HELPING US OR PROVIDING A SOLUTION. AFTER WAITING 12 MONTHS FOR ANY PLAN OF ACTION FROM VW WE ARE REQUESTING HELP FROM THE NHTSA. *TR

Air Bags
Filed Feb 2, 201719,000 milesAL

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN THE SUMMER OF 2016. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE FAILURE MILEAGE WAS 19,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 2, 2017CO

TAKATA RECALL

Air Bags
Filed Feb 1, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) FOR THE FRONT PASSENGER SIDE AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Volkswagen Passat → · Every Passat year → · How the figures are calculated →