TAKATA RECALL - I WANT TO BE ABLE TO EXCHANGE OUT OF MY LEASE WITH VW CREDIT INTO A NEWER 2016 VW THAT IS NOT PART OF THIS RECALL. VW IS DENYING MY REQUEST AND SAYING MY LEASE IS NOT NEGOTIABLE. HOWEVER, ON PAGE 2 UNDER EARLY TERMINATION LIABILITY", IT CLEARLY STATES I AM ABLE TO GET OUT OF MY LEASE IF THERE IS "IRREPARABLE DAMAGE" (THIS IS THE RECALL THAT HAS NO REMEDY} MY 2014 PASSAT WAS HIT ON THE 101 FREEWAY AT 55 MPH AND THANKFULLY I WAS NOT INJURED. AFTER TWO MONTHS IN THE REPAIR SHOP, THEY ALMOST TOTALED IT, BUT DID NOT. THEN, I NOTED THE RECALL AS WELL ON THE 2014 VW> I DO NOT FEEL SAFE DRIVING THIS CAR AND DO NOT WANT TO CONTINUE TO DRIVE IT KNOWING THE NEXT TIME I COULD DIE DUE TO AIRBAG INFLATING. PLEASE ADDRESS THIS WITH VW CREDIT AND GROUP OF AMERICA.
2014 Volkswagen Passat complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 16V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
2014 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO BEING UNCOMFORTABLE DRIVING VEHICLE DUE TO PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL, CONSUMER STATES WANTS TO BE RELEASED WITHOUT PENALTY FROM LEASE AGREEMENT. *SMD
TL* TAKATA RECALL. THE CONTACT LEASED A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL: WAS NOTIFIED OF THE RECALL A FEW MONTHS AGO (3-4), HAVE NOT RECEIVED A NOTIFICATION OF RESOLUTION TO FIX THIS VERY DANGEROUS AIRBAG.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL. HAVE NOT HEARD ANYTHING SINCE APRIL 2016 ON THE AIR BAG RECALL AND I AM CONCERNED ABOUT DRIVING A CAR WITH FAULTY AIR BAGS.
IT WAS AROUND THE END OF APRIL THIS YEAR WHEN I WAS DRIVING TO MY WORK WHEN ALL OF A SUDDEN ONE OF MY LIGHT BULBS SHORTED OUT OR BURNED OUT WHILE I WAS DRIVING, I DRIVE IN THE EARLY HOURS SO IT'S DARK AND IT CAUGHT ME OFF GUARD. SO I WENT TO MY LOCAL VOLKSWAGEN DEALERSHIP TO GET MY PARTS AND I ASKED AT THE PARTS DEPARTMENT IF THERE WAS A RECALL FOR THIS ISSUE AND HE TOLD ME NO BUT IT KEPT HAPPENING SO I LOOKED UP RECALLS OF THIS ISSUE AND THEIR WAS A RECALL FOR THE HEADLIGHTS BUT THEY WERE FOR 2012-2013 PASSATS SO FROM MY EXPERIENCE IT KEEPS HAPPENING IN MY 2014 MODEL AS WELL.FIRST IT WAS AROUND EVERY TWO WEEKS THAT THE BULB WOULD BURN OUT AT RANDOM BUT IN THE PAST TWO WEEKS I HAD TO REPLACE THE BULB WAY MORE OFTEN ALMOST EVERY TWO DAYS. THIS IS MY ONLY CAR AND I REALLY CAN'T AFFORD TO KEEP REPLACE A BULB THIS OFTEN. MY MAJOR CONCERN ISN'T WITH THE EXPENSE OF PURCHASING HEADLIGHTS EVERY 2-3 DAYS BUT MY SAFETY AND MY CHILDREN'S SAFETY BECAUSE OF ME NOT BEING ABLE TO DRIVE WITH FULL VISION, IT'S MY ONLY CAR SO I HAVE TO DRIVE IT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I WAS INFORMED BY VOLKSWAGEN THAT MY CAR HAD BEEN LISTED AS A RECALL FOR THE AIRBAGS DEFECT. I WAS TOLD THAT THERE WAS NO FIX FOR THE ISSUE AT THE PRESENT BUT THEN RECEIVED A LETTER SAYING I WAS ELIGIBLE FOR AN UPGRADE. WHEN I WENT TO THE DEALERSHIP TO INQUIRE, THEY INFORMED ME THAT I WAS ELIGIBLE FOR THE UPGRADE, TRADE UP BUT WOULD HAVE TO MAKE A DOWNPAYMENT. I WAS TOLD VW COULD NOT REPLACE THE AIRBAG WITHOUT HAVING TO REPLACE THE ENTIRE STEERING WHEEL, SO THEY WERE OFFERING THE TRADE UP. BUT THEY COULD NOT DO ANYTHING FOR ME WITHOUT ME PUTTING MORE MONEY DOWN.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 35 MPH, THE HORN WAS PRESSED BUT FAILED TO OPERATE, IN ADDITION TO OTHER BUTTONS ON THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. UPDATED 10/13/16*LJ
TOOK OUR 2014 PASSAT TDI IN FOR A CHECK ENGINE LIGHT ON 7/18/16 AFTER TESTING A FAULT CODE OF P2196 INDICATED AN 02 SENSOR WAS FAULTY. NEGOTIATED TO $300 TO REPAIR/REPLACE UNIT. PICKED UP VEHICLE ON 7/21/16 AFTER REPAIR WAS MADE. ON 8/3/16 CHECK ENGINE LIGHT AGAIN CAME ON. RETURNED TO DEALER AND THEY INDICATE THAT THE ADBLUE HEATER ELEMENT WAS FAULTY. RECOMMEND REPLACING AT A COST OF CLOSE TO $1,000.00. SINCE THIS IS PART OF THE EMISSIONS ISSUE WE FEEL THAT THIS SHOULD BE COVERED UNDER ANY AND ALL WARRANTY. THE VEHICLE HAS 48,875 MILES ON IT AND IS ONLY 2 1/2 YEARS OLD.
I OWN A VW PASSAT TDI 2014 AND JUST BEFORE I TOOK IN FOR IT'S 40000 MILE CHECK UP THE CHECK ENGINE LIGHT SHOWED UP. THEY TELL ME IT'S THE ADBLUE HEATER THAT IS AT FAULT. IT SEEMS THIS IS A VERY FREQUENT PROBLEM WITH TDI OWNERS. IT'S ALSO A +$1000 FIX. AFTER SOME RESEARCH IT SEEMS YOUR AGENCY HAS HAD HUNDREDS OF COMPLAINTS REGARDING THIS ISSUE. HOW MANY HAVE TO COMPLAIN UNTIL YOUR AGENCY STEPS IN AND MAKES THIS AN ISSUE TO VW OF AMERICA? THEY HAVE NO INTEREST IN FIXING THIS PROBLEM AND OFFERING OWNERS SOME RELIEF. WELL AS LONG AS IT DOESN'T AFFECT MY MILEAGE I COULD CARE LESS. THE BALLS IN YOUR COURT.
MY CAR HAS AN OPEN RECALL FOR THE TAKATA AIR BAG SITUATION. IT' BEEN OPEN SINCE FEBRUARY IT'S NOW AUGUST. AS I UNDERSTAND IT, THE AIRBAG APPARATUS IS SUBJECT TO CORROSION IN HUMID WARM CLIMATES. I LIVE IN BREVARD COUNTY FLORIDA, ON THE COAST SUBJECT TO HIGH HUMIDITY AND HEAT. MY NEIGHBOR HAS AN ACURA WHICH IS ALSO SUBJECT TO THE RECALL. SINCE ACURA THINKS MORE OF IT'S CLIENTS THEY MADE ARRANGEMENTS FOR A RENTAL CAR FOR THEM UNTIL THE FIX FINALLY CAME IN, IN JULY. MAYBE IF VW HAD TO DO THE SAME THEY MAY EXPEDITE MY REPAIR SO MY WIFE AND I AREN'T RISKING OUR LIVES EVERY TIME WE HAVE TO DRIVE OUR VW. ANY HELP IS WELCOMED.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED THE RECALL NOTICE BACK TO FEBRUARY 9, 2016. HOWEVER, REMEDY IS STILL NOT YET AVAILABLE AFTER ALMOST SIX MONTHS. I AM REALLY DISAPPOINTED ABOUT VOLKSWAGEN'S EXECUTION AND FEEL UNSAFE WHEN DRIVING MY CAR.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL ENGINE CODE FOR MALFUNCTIONING ADBLUE HEATER, REQUIRES NEW ADBLUE TANK $1200 NOT COVERED UNDER WARRANTY. SEARCHING ONLINE, A LOT OF OWNERS HAVING SAME ISSUE. CONSIDERING THEY AREN'T EVEN USING THE SYSTEM, THIS COULD BE THE CAUSE OF PREMATURE FAILURE OF THE DEVICE. I FEEL THIS SHOULD BE REPLACED AS PART OF THE EMISSIONS RECALL.
TAKATA RECALL I RECEIVED NOTICE CONCERNING A RECALL ON THE AIRBAG FOR MY VEHICLE BUT WHEN I CALLED VW SERVICE SEVERAL TIMES, I WAS INFORMED THAT THE REPLACEMENT PART HAS NOT BEEN MADE AVAILABLE. MY CONCERN IS, IF I OR MY DAUGHTER OR HUSBAND WAS TO GET INTO AN ACCIDENT WHILE DRIVING THE CAR AND THE AIRBAG DEPLOYS, SEVERELY INJURING OR KILLING MY FAMILY, INSTEAD OF THE AIRBAG SAVING THEM, I'M GOING TO FILE AGAINST VW. BECAUSE VW DECIDED TO WAIT AND DO THEIR OWN INVESTIGATION. I'M WORRIED AND I WILL BE RETURNING THE CAR IF THIS MATTER IS NOT RESOLVED IMMEDIATELY
2014 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO DRIVER AIRBAG RECALL ISSUES. *SMD THE CONSUMER STATED SHE HAS NOT HAS USE OF THE VEHICLE, SINCE APRIL 2016. THE CONSUMER REFERENCED RECALL # 16V078000. *JB
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/04/16*LJ *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
JUST UNDER 80,000 MILES ON CAR. TDI DIESEL ENGINE. HIGH PRESSURE DIESEL PUMP FAILED WITHOUT WARNING. ENGINE STALLED IMMEDIATELY. LUCKILY I WAS NOT IN HEAVY TRAFIC AT THE TIME AND WAS ABLE TO COAST TO SHOULDER OF ROAD. I WAS JUST TURNING RIGHT ONTO 4 LANE DIVIDED ROAD FROM BUSSINES PARKING LOT. ENGINE STALLED MID TURN.
IN COLD WEATHER, THE DRIVER DOOR WOULD NOT OPEN FROM OUTSIDE OR INSIDE. ALL OTHER DOORS WORKED PROPERLY. AT INITIAL SERVICE REQUEST, PROBLEM WOULD NOT DUPLICATE ONCE CAR WAS WARM. SERVICE MANAGER SAID HE'D SEEN THIS PROBLEM PREVIOUSLY. AFTER PHONE CALLS, EMAILS, AND DIAGNOSTIC SERVICE APPOINTMENT ,VW DID REPLACE THE DOOR LATCH ASSEMBLY AT NO CHARGE. RETAIL REPLACEMENT WAS QUOTED AT $500. CONCERN IS OF UTMOST IMPORTANCE BECAUSE POTENTIAL EXISTED THAT I COULD NOT EXIT MY CAR IN AN EMERGENCY.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/06/16*LJ UPDATED 09/08/16
TAKATA RECALL MY VEHICLE IS ON THE RECALL LIST FOR THE DRIVER SIDE TAKATA AIR BAG RECALL. VOLKSWAGON NEVER CONTACTED US ABOUT IT, THAT WE WERE DRIVING A CAR WITH THE FAULTY AIR BAG, VOLKSWAGON DID INSTRUCT THEIR DEALERS TO NOT SELL THE 2012-2014 PASSATS AND HAD THEM REMOVE THEM FROM THEIR LOTS, BUT ARE OK WITH THEIR CUSTOMERS DRIVING THEM. I CONTACTED VW, TO OPT OUT OF MY LEASE EARLY WITH NO PENALTY, I ONLY HAVE 6 MONTHS LEFT ON MY LEASE. BUT THEY REFUSED IT. I AM APPALLED MY FAMILY'S SAFETY IS NOT A CONCERN FROM THIS COMPANY. WEREN'T THEY SUPPOSED TO NOTIFY THEIR CUSTOMERS WITH A WRITTEN LETTER? THERE IS NO FIX FOR THE PROBLEM, I UNDERSTAND THAT, BUT THEY AREN'T EVEN TRYING TO EASE THE FEARS OR INFORM THEIR CUSTOMERS OF THE POTENTIAL HAZARDS OF DRIVING THESE VEHICLES.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL. ALTHOUGH I RECEIVED THE VW RECALL NOTICE IN APRIL, 2016, THEY STILL CLAIM THAT THEY DO NOT HAVE PARTS TO FIX THIS RECALL, AND WILL NOT GIVE ME A DATE WHEN I CAN EXPECT THIS RECALL TO BE FIXED. SINCE THIS IS A SERIOUS SAFETY ISSUE, THE LACK OF RESPONSE BY VW IS VERY CONCERNING TO US.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/28/16*LJ UPDATED 6/18/18*JB
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING 50 MPH, THE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL, INDICATING THAT THE HEADLAMP WAS OUT. THE CONTACT REPLACED THE HEADLIGHT AND THE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/04/16*LJ
2014 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO VEHICLE FUEL LINE ODORS AND AIRBAG RECALL ISSUES. *SMD THE CONSUMER RECEIVED A RECALL LETTER REGARDING A FUEL PROBLEM, TWO WEEKS LATER. ALSO, THE PARTS FOR THE AIR BAG WERE NOT AVAILABLE. *JB
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN APRIL OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TAKATA RECALL. RECEIVED LETTER APRIL 2016 THAT DRIVER'S AIRBAG MIGHT KILL ME IN CASE OF A CRASH. SPOKE TO LIZBETH L. REGION CASE MANAGER, 5/27/16 CASE #160498364. SHE SENT ME LETTER & FOLLOW UP PHONE CALL. I WANTED OUT OF MY LEASE BECAUSE I CAN'T GO ON A TRIP IF I GET IN AN ACCIDENT. RECEIVED ANOTHER CALL AND E-MAIL 6/6/16. I WAS INFORMED OF A DENIAL IN MY REQUEST. I WAS OFFERED NOTHING FOR MY SAFETY SUCH AS A NEW CAR LEASE WITH PROPER AIR BAG EQUIPMENT. ACURA DEALER OFFERED MY FRIEND A LOANER CAR BECAUSE OF THEIR RECALL. I GOT NOTHING!!! SAFETY SHOULD BE A PRIORITY & NOT WAIT FOR A DRIVER TO GET KILLED BEFORE THEY DO SOMETHING FOR THE CONSUMER. THERE SHOULD BE A CLASS ACTION SUIT. THANK YOU
TAKATA RECALL. HI I RECEIVED A LETTER IN THE MAIL ABOUT THE TAKATA RECALL. AFTER DESCRIBING THE DEFECT, IT SAYS THERE ARE NOT PARTS FOR THIS SAFETY DEFECT. I CALLED VW AND TOLD THEM I'D LIKE TO TURN THE VEHICLE IF THEY CANNOT REPAIR IT PROMPTLY. VW SAID THEY DO NOT HAVE PARTS AND ARE NOT SURE WHEN THEY WILL HAVE THEM. THEY SUBMITTED MY REQUEST FOR A VEHICLE BUY BACK FOR INTERNAL REVIEW AND THEN DENIED IT WITHOUT EXPLAINING WHY. I REQUESTED A REPORT OUTLINING WHY THEY REJECTED MY REQUEST AND VW SAID THEY WOULD NOT PROVIDE THAT INFORMATION. I ASKED THEM TO PROVIDE ME WITH A WRITTEN NOTICE SAYING THEY WOULD NOT PROVIDE ME WITH THE INFORMATION RELATED TO MY REJECTED CLAIM, AND THEY SAID THEY WOULD NOT DO THAT IN WRITING. VW TOLD ME THAT MY ONLY OPTION WOULD BE TO "SEEK SOMETHING OUTSIDE OF VW." THE REPS SAID THAT THE CARS ARE SAFE TO DRIVE AND THAT I SHOULD NOT BE CONCERNED. I EXPLAINED THAT I HAD READ THAT 10 PEOPLE HAVE BEEN KILLED AND THAT I WOULD LIKE TO AVOID BEING NUMBER 11. THEY RESPONDED THAT I WOULD HAVE TO WAIT UNTIL THE WARRANTY REPAIR IS MADE EVEN THOUGH THEY HAVE NO IDEA WHEN THAT WILL BE. I HAVE LOST ALL FAITH IN THE CAR AND THE COMPANY. MY CONFIDENCE IN THIS CAR IS COMPLETELY SHAKEN AND I AM FEARFUL OF DRIVING IT. I WOULD LIKE TO HAVE THEM REPURCHASE THE VEHICLE OR AT LEAST PROVIDE ME WITH A SAFE RENTAL CAR UNTIL THEY CAN REPLACE THE AIRBAG. YOUR HELP IN OBTAINING REDRESS TO THIS ISSUE WOULD BE GREATLY APPRECIATED.
TAKATA RECALL. I AM IN A 3 YEAR VW PASSAT LEASE, AND I CURRENTLY HAVE 16 MONTHS LEFT. I AM MOVING TO THE US VIRGIN ISLANDS AND WANTED TO PURCHASE MY VEHICLE. I CALLED VW CREDIT, THEY TOLD ME I MUST PURCHASE MY VEHICLE THROUGH MY DEALERSHIP. I WENT TO THE DEALERSHIP WHO NOTIFIED ME OF THE TAKATA AIRBAG RECALL (SAID VW CREDIT KNEW AND SHOULD HAVE NOTIFIED ME, BUT THEY FAILED TO DO SO) AND THEY COULD NOT PURCHASE MY VEHICLE NOR COULD THEY HELP SINCE THERE WAS NO REMEDY FOR THE RECALL. THEY OFFERED ME A NEW LEASE WITH A MORE EXPENSIVE CAR, NOT ONE OF EQUAL OR LESSER VALUE. I DECLINED, THE VW DEALERSHIP TOLD ME TO CONTACT VW CREDIT FOR RESOLUTION. I CONTACTED VW CREDIT WHO TOLD ME THERE WAS NOTHING THEY COULD DO AND I MUST CALL VW OF AMERICA. I SPOKE WITH VW OF AMERICA, EXPLAINED MY PREDICAMENT AND WAS ASSIGNED A CASE MANAGER. I EXPLAINED TO THE CASE MANAGER THAT I WAS MOVING TO THE VIRGIN ISLANDS AND NEEDED A NEW VEHICLE SINCE THE ONE I HAD WAS RECALLED AND COULD NOT TAKE MY CURRENT LEASED VEHICLE TO THE USVI. THEY ASKED IF I WANTED TO BUY THE VEHICLE I WAS LEASING, I TOLD THEM NO, AS IT'S UNSAFE, THEY SAID THERE WAS NOTHING THEY COULD DO. I ASKED TO BE RELIEVED OF THE VEHICLE, THEY TOLD ME THEY WOULD NOT RELIEVE ME OF MY VEHICLE SINCE I HAD NOT DRIVEN 36K MILES OR REACHED 3 YEARS, THERE WAS NO PROOF THAT THE VEHICLE WAS UNSAFE AS IT IS "STILL UNDER WARRANTY." I RECEIVED A LETTER SAYING THAT I COULD GO TO MEDIATION WITH THE BBB SINCE VW OF AMERICA DID NOT SOLVE MY PROBLEM. THE BB
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 16V171000 (ELECTRICAL SYSTEM). THE DEALER WAS CONTACTED AND THEY WERE UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE BEYOND A REASONABLE TIME FRAME. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A SPECIFIC DATE OR TIME FRAME THAT THE DEALER WOULD RECEIVE THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Volkswagen Passat → · Every Passat year → · How the figures are calculated →