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2013 Volkswagen Passat complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Air Bags
Filed Mar 19, 2025FL

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Engine
Filed Mar 17, 2025TN

I was on top of Beech Mountain NC working at a customer's house when it started to snow. I was at the bottom of their driveway and when I attempted to drive out, the traction control light would turn on, indicating I was losing traction. When this happened, I was unable to accelerate any more and the car started sliding backwards. So sitting in the car in the snow, I pulled up YouTube to figure out the "procedure" to disable traction control so I could get more speed. Turn the car off, ignition on, activate the flashers, push the brake pedal multiple times, then start the car. Traction control disabled, so "simple"! The only problem is once the car starts moving traction control gets enabled again and I'm sliding backwards again! Extremely dangerous on a mountain! Eventually I was able to clear the snow enough and just hold down the accelerator to power out. So now my GPS is telling me I have to drive up a hill to get off the mountain. Same problem: I start up the hill, traction control kicks on and I lose ALL power and begin to slide backwards! Luckily I am a good driver because I was able to control the slide and do a 180 in the middle of the road. So my GPS tries to reroute me and sends me up a different hill! Same exact result! I eventually had to just ignore my GPS entirely and just manually look for a road that was heading down hill. I thought for sure I was either going to wreck because of the traction control or be stuck up there in a snow storm! Not having the option

Air Bags
Filed Mar 6, 2025MA

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Air Bags
Filed Mar 5, 2025MA

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Exterior Lighting
Filed Feb 20, 2025MN

The component is the wiring harness leading to trunk light. The safety issue is low as it is just a trunk light although this is definately a defect because opening and closing the lid you can see the light works until the lid is opened past half way, then the light goes off. Where the harness is angled as the trunk arm swings, has caused this and is a common complaint on internet forums. I did not have vehicle inspected, no warnings and this problem did happen within a year of purchasing it used in 2019

Air Bags
Filed Feb 10, 2025110,000 milesCA

The contact owns a 2013 Volkswagen Passat. The contact stated that the air bag warning light was illuminated. Additionally, the contact stated that the front driver's side low beam light and the driver's side taillights were inoperable. The vehicle was taken to Auto Zone, where the contact was informed that the light bulbs did not need to be replaced. The contact was informed that the failure was related to the wiring. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 110,000.

Air Bags
Filed Feb 7, 2025FL

I received a safety recall leather from Volkswagen on December 2024. NHTSA: 24V834 Subject: Safety recall 69E6 - Driver frontal airbag inflator Since November 2024 my airbag light on my dashboard came on, I checked for recalls and there was none at that time. It said airbag error on the dashboard. A month later I received the above mentioned recalled letter and took immediate action. ( Please keep in mind the light was on at all times, it didn't make any sounds, it wouldn't turn off at all) I schedule the recall service repair online on the Volkswagen website and came to my appointment on [XXX]. At the dealer I had to wait for 4 hours for the repair to be done and once they gave me my car back the air bag error and icon on my dashboard kept turning on and off every few minutes. Keep in mind the light was on before but it was solid on at all times but now it has a beeping sound that goes on and off while driving it multiple times a day and makes me think the repair was made with another faulty airbag inflator or there is another manufacturer problem with the air bag system of the car. I am [XXX] is my only car, I have to drive 45 minutes every week for my doctors appointments. The sound of the air bag going on and off is very annoying but my biggest concern is that being [XXX] with a faulty air bag system is a very scary situation to be in. I would like for the dealer to inspect all my airbags and make sure they are all working fine. INFORMATION REDACTED PURSUANT TO THE FREEDO

Engine
Filed Jan 30, 2025MA

Def system failed- cel came on w def light stating xxx miles to no start, codes p204f & 18097, now unable to start or drive car safely, 18097 code may cause abs & steering to shut off while driving & p204f renders the car unusable. EPA mod was never performed on my car per dieselgate settlement rules- & now the manufacturer(vw) is refusing to fix their mistake car has been in shop repeatedly for 30+ days at a time since 2022 for the def system and not once was the epa mod mentioned to me VW refuses to fix the def system or do the epa required mod- meaning I was sold a stop sale car. Also claiming I’m not entitled to warranty even though per their own warranty I am the first owner that I can see other then a dealership Am now told by other TDI owners that are still under warranty that vw is refusing to fix anything to do with the p204f code

Air Bags
Filed Jan 29, 2025129,000 milesNY

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the “Service Now” warning light was illuminated. Several local dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000. Parts distribution disconnect.

Exterior Lighting
Filed Jan 21, 2025175,000 milesTN

The contact owns a 2013 Volkswagen Passat. The contact stated that the low-beam headlights failed to illuminate as needed. The contact stated that the driver’s side low-beam headlight had stopped functioning as designed. The vehicle was taken to an independent mechanic who replaced the bulb; however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 175,000.

Unknown or Other
Filed Jan 17, 2025NC

Vehicle's sunroof spontaneously imploded while driving on a 40° day going normal speeds ~60 MPH

Engine
Filed Jan 16, 202587,000 milesMD

The contact owns a 2013 Volkswagen Passat. The contact stated that while driving at 55 MPH, there was an abnormal metallic sound coming from the vehicle. Additionally, there was an odor of smoke and burnt rubber. The contact was able to pull over safely. The contact stated that there was a hole in the engine. The contact stated that the transmission had exploded. There were no warning lights illuminated. The contact related the failure to NHTSA Campaign Number: 14V182000 (Power Train); however, the VIN was not included. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 87,000.

Electrical System
Filed Dec 28, 2024ID

The drives side door lock will not disengage. This condition will not allow the driver to exit the car. In the event of a medical emergency, accident, or fire the driver can not extricate themselves and first responders would be delayed in extricating the driver which could lead to serious injury or death.

Electrical System
Filed Dec 26, 202480,000 milesFL

The contact owns a 2013 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the contact noticed that the instrument panel became inoperable. The contact stated the multiple warning lights would inadvertently illuminate with no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the clock spring failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 80,000.

Air Bags
Filed Dec 13, 2024NV

The contact owns a 2013 Volkswagen Passat. The contact was notified of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Electrical System
Filed Dec 13, 2024131,100 milesAZ

The contact owns a 2013 Volkswagen Passat. The contact stated upon activating the A/C, the vehicle voltage dropped. No further information was available. The vehicle was taken to the dealer, where it was diagnosed that the alternator main fuse wiring was overheating. The dealer determined that the wiring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 131,100.

Air Bags
Filed Dec 13, 2024MI

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Air Bags
Filed Nov 25, 2024CA

My vehicle was part of the emissions scandal that I knew nothing about when i purchased it. I was not told. I have had it in over 15 times at the dealership with ongoing problems that they say they fixed but isn't and because of its other Problems have occurred. The vehicle gets hot, and I am afraid to drive it out of fear of it exploding. It is a diesel and has stalled on me while driving after jerking on its own. Other issues are lights going out such as break lights, fog lights and doors locking up and not locking. Glow plugs, fan going out and now problems with the coolant system getting hot. I have taken it to Volkswagen Tracy where i bought it several times, but they only charge me more in diagnostic fees and repairs. I noticed when driving on the highway people stay far at a distance in back of me than normal. Now with a recall on the airbags after it gets hot, I am afraid to drive it out of fear of serious injury or death to me and my family. date is approximate and i have over 50 pages of repair invoices.

Air Bags
Filed Oct 14, 2024CA

Airbag light is on dashboard indicating system is not operating

Exterior Lighting
Filed Aug 15, 2024TX

The 2012-2013 VW Passat’s have a safety recall 94G8 for a defective headlight caused by a faulty electrical connect at the bulb clip. It is caused by hood closing vibrating the loosens the bulb clip causing a loss of electrical contact. This has been happening to my 2013 Passat for years and I have been able to fix it myself not knowing there was a safety recall. Anytime my hood is closed the bulb stopped working, I would bend up the electrical connections on the bulb holder, wiggle it around and it would work after several attempts. Now my fix no longer works. I went to purchase a new light housing unit and discovered the safety recall which fits exactly the circumstances with my cars light problem. I called VW and they said my 2013 Passat was out of the vin range for this safety recall and that they would not fix my car under the safety program. I downloaded the Campaign Data Sheet from your website and the affected vehicles are the 2012-2013 VW Passat with no vin range mentioned. What recourse besides paying for this replacement myself do I have? Thank you for your attention to this matter.

Engine
Filed Aug 11, 2024NE

Speed was suddenly dropped and blinking glow plug light on when driving on highway. Had to carefully pull the car to the shoulder. Tow the car to the auto shop and confirmed that the turbocharger was failed. This TDI car was just over 120,000 miles

Fuel/Propulsion System
Filed Aug 6, 2024CA

High pressure fuel pump failed, causing the car to completely shut down on the Highway. Because of the systems design, it sends fragments into the fuel lines and fuel injectors clogging them. The Passat TDI uses the CP4 HPFP that has already been recalled by FCA and BMW. I was unaware how common it is for this fuel pump fail and the complete destruction it causes to the fuel system.

Electrical System
Filed Jul 19, 2024MD

The vehicle cuts off while driving we’ve done numerous expensive replacements to water pump, control arm bushings, new battery, variable valve timing, celinoid, camshaft adjustment magnet, spark plugs and coils, ignition switch, fuel pump, gas cap. Oil filters And there is still a problem.

Fuel/Propulsion System
Filed Jul 6, 2024WA

On [XXX] at 6 a.m. I was commuting NB on [XXX] , when engine lost power on 5 lane highway after driving over rough patch of road (~1 mile S of [XXX]). I barely got car onto right shoulder from middle lane when car shut off. Glow plug pigtails warning light came on right as I experienced significant decrease in engine power. AAA towed car to VW Dealer. Diagnostic performed on 7/5. I was informed of catastrophic failure of fuel pump, metal had gotten into fuel lines and tore up. My entire fuel system needs to be replaced. Dealer quoted $7K to repair. Car had never displayed signs of fuel issues. Car is well maintained and gets regular service at dealer. Upon investigation, I see VW had several years with high pressure fuel pumps failing. This needs to investigated/addressed as these failures are still occurring in cars that are 2013 and newer. I have requested dealer to send me pdf of repair estimate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Air Bags
Filed May 18, 2024NV

While making a U turn the clock spring broke, the air bag light came on and the steering wheel controls no longer function. This is the third time it has broken in this vehicle.

Electrical System
Filed May 15, 2024VA

Currently my reverse lights do not come on i have changed the bulbs and checked fuses. it started with one reverse light, however the warning light would come on and off on my dashboard. Next, the other reverse light so i attempted to change both bulbs and change fuses. still not working. Now it is also my low beam headlights again changed the bulbs and fuses with no fix. My vehicle flickers a light in my rear lights when vehicle is off. my engine is having cooling problems and now the fan is completely off. i have electrical problems. i bought this car a year ago and have had issues with the power of the vehicle and suspension is very unstable. i have not had a check engine light come on for any of these problems so mechanics don't have a solution. my headlights are now not in the right position when i do turn them on so it makes it extremely hard to see at all at night. my vehicle seems to overheat or just on and off drive with very little power. i have had the battery replaced recently. i have always felt extremely unsafe driving this vehicle since i bought it from a dealer. i believe these issues are related to recall 94L9, 94G8/7v, 23w5

Steering
Filed May 8, 2024AZ

On 5/4/24 I was reverse parking & heard a clunk as I was turning my steering wheel then immediately noticed the airbag light come on. Attempted to check any error messages using the only menu control for the vehicle on the steering wheel that did not work. That led me to attempt to test all other controls on the steering wheel which also did not work. During these attempts, I identified that my horn was also not working. Due to the large safety concern this caused, I quickly searched on Google what the cause may be then immediately made an appointment at an auto shop (Greulich's Automotive Repair) with the first available I could find. I did not know this issue was previously recalled as I was too concerned with my safety on the road, specifically not trusting other drivers, not having enough time to research, & the auto shop did not mention the recall either. Spent $1,000 on labor, diagnostic, & the clock steering part. When researching the history of my vehicle, I do not find that this recall was performed. I will be calling VW customer service for reimbursement. After the part has been replaced, the next day, I come to find out that the menu setting control on the steering wheel continues to not work which I have brought attention to the auto shop. Waiting for a call back about why all other controls on the steering wheel works now except the vehicle menu which might be the most important control on the wheel. In addition, the cruise control option does not work either bec

Unknown or Other
Filed May 8, 2024AZ

The central locking system is malfunctioned as the car does not automatically or manually lock. This is a safety risk as anyone inside or outside the vehicle can open the doors. This issue has been ongoing for about a year & has been ignored from different auto shops during different service times. I addressed this issue again when bringing the vehicle to the auto shop on 5/4/24 for a separate concern & the diagnostic code has been confirmed but was told “we will clear the code & it should reboot itself”. This did not work as the locking system is still malfunctioned & still have to manually lock the vehicle through the driver door when leaving the car. When inside the car & attempting to lock the car inside, you can hear it trying to lock but does not fully click over to lock because when driving, anytime speed is accelerated from 0mph to 10mph, it continuously attempts to auto lock. The locking indicator light does not illuminate when inside the vehicle.

Unknown or Other
Filed Apr 2, 2024ID

I am trying to trade in my car online and submitted to get an instant offer. The instant offer says my vehicle is reported to have 30,000 more miles on it than my odometer is showing. My title also states its a 2 Dr sedan.

Fuel System, Diesel
Filed Mar 7, 2024135,000 milesCA

The contact owns a 2013 Volkswagen Passat. The contact stated that while driving at 65 MPH, the "Glow Plug" warning light appeared on the instrument panel and the vehicle stalled. After several minutes, the contact was able to restart the vehicle and drove the vehicle home while in LIMP Mode. The contact used a code reader which showed that there was a defect with the high-pressure fuel pump. The dealer was notified of the failure and the contact was informed that the vehicle was out of warranty. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 135,000.

Unknown or Other
Filed Feb 29, 2024VA

The clock spring has broken and disables all steering wheel buttons, horn, and the driver airbag. I've replaced it and it broke again in less than a year.

Fuel/Propulsion System
Filed Feb 23, 2024GA

Took my car to Heritage.Volkswagen in 2022. They said the fuel tank needed replaced. Had engine light on and epc light on. They replaced the the upper and lower fuel tanks. When I picked up my car it still had the same problem. Still have the same lights on.I get hesitation when the car gets to the 2 ohms mark. I have to add fuel injection cleaner often.

Air Bags
Filed Feb 17, 2024CA

I didn't know about the recall until now. The dealership where I bought the vehicle did not. let me know about no recall other than he did all the service himself and come to know nothing was done I'm still waiting on my registration . I was turning into my driveway when I heard a strange clicking noise coming form the steering wheel column. As soon as I heard the clicking sound the airbag indicator light started flashing on my dashboard and the buttons on my steering wheel stopped working. Did some research on the airbag sensor which lead to learning about the clock spring malfunction. Not only I’m I at risk of my airbag not deploying, my HORN does not work. The horn malfunction came to knowledge when a car pulled out in front of me causing me to run off the road. I spoke with Auto Plus Dealership about the malfunction recall. I was told since my car is over 155k miles it could not be replaced under the recall extended warranty. I has just purchased my 2023 VW in October of 202.. I have only owned the car for a less than a month. Yes, the car is available to be inspected upon request. But nothing was done. because he said they found nothing wrong they just reset the light and gave it back to me. as soon as I turned my vehicle back on the light came back on I have not fixed my car I dont have money for parts

Power Train › Automatic Transmission
Filed Feb 17, 2024CA

I have had an issue with my transmission since I’ve got it. I got it with only 155,000 miles on it in Nov 2023. When i touch my brakes going slow or pull off from a red light my vehicle will make a Sharp noise and shook When i switch gears it will occasionally get stuck and shake when i pull off. I took it to Auto Plus Dealership service a couple times in 2023 where they assured me i had no transmission issue. I had other things like control arms and tires issues that i had fixed. But my car was still doing the same thing. So, i took it to various shops and Auto Plus Dealership service many times throughout the entire year of 2023. Then finally they told me there is a issue with my 02-sense kit and dual mass flywheel as well. During the time they found that issue it was only about 150, 000 miles on my vehicle. Auto Plus Dealership is known to have transmission issues so i was shocked when I was told about the recall. on the issue since my car had high miles on it and it is a known issue. It is progressively getting worse to where it is becoming a hazard and i can't continue to drive my vehicle. And now the Auto plus won't fix all this recall on my vehicle knowing how they sold the vehicle in the 1st place...

Forward Collision Avoidance › Automatic Emergency Braking
Filed Feb 17, 2024CA

Stalling? Have to put in DRIVE in order to forward in order to get car to back up? Air bags Clock wheel has more connection to what wrong/Air bags connections is Connected to HORN (which stopped working) DRIVE? all the refuses are working fine. horn not work; Dangerous driving in CALIIFORNIA without a HORN** I just want ALL is for them to REPLACE the PARTS OF MY VW 2013 PASSAT WITHOUT ANY CHARGE Whatsoever; even an UNNECESSARY FEE** I am driving a car with DEFECTIVE AIR BAGS, TIRES HEADLIGHTS, Suspension, SEATBELTS PROBLEMS, TRANSMISSIONS PRBLEMS, steering, electrical, system THAT CAN EXPLODE LEADING TO A LETHAL SITUATION FOR MYSELF And/or my DISABLED SON NOT TO SAY SOMETIMES I HAVE MY GRANDKIDS here have been a lot of complaints other than for what these recalled products are allowed on this vehicle. I am not the only one dealing with this stalling issue/go forward. DANGEROUS what does SOMEONE have do suddenly put it in reverse to get out of another vehicle or another harmful?? Because these issues are really serious!! Especially when dealership like AUTO PLUS IN INDIO. CA. use car DEALERSHIP in vehicles like this and promising. people things about the vehicle and not true!!

Unknown or Other
Filed Feb 17, 2024CA

While driving, the side right view mirror fell out due to failure of the adhesive. Just the mirror (not the backing or mirror assembly). I first checked at a junkyard, I could not use the mirrors I found there, because as soon as I started pulling the backing assembly off, the mirrors would pop off the adhesive backing. On looking for a replacement mirror online, I found that this problem was very common for VW side view mirrors. So much so that there are a TON of replacement mirrors being sold with comments in reviews about VW’s “weak” adhesive.

Electrical System
Filed Jan 21, 2024MD

Like many other VW owners, one of the doors of my car would not close and the car was unsafe to operate. Some people reporting having been locked in the car (driver's side door will not open), requiring them to exit the passenger's side door. The problem relates to a design flaw in the door lock actuator. In the winter, if it rains for several days and then freezes, the physical workings of the actuator freeze. The fix in a plastic protective cover, however, it may cost up to $500 to repair this safety issue if the door failed in a locked state adn the door card has to be removed with the door closed. This issue started in the B4 platform and is still a problem in the B7 models. See this TSB [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service Brakes, Hydraulic
Filed Jan 18, 2024125,000 milesWA

The contact owns a 2013 Volkswagen Passat. The contact stated while driving at an undisclosed speed, the brake pedal was depressed, but the vehicle failed to stop immediately. The brake pedal was depressed several times before the vehicle came to a complete stop. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 125,000.

Visibility/Wiper
Filed Jan 15, 2024MA

VW has replaced the heater core twice on this car. Yet less than 1 year later the heat will not work on just the passenger side which then foggs the windows and eliminates visablility rendering the car useless.

Engine
Filed Jan 4, 2024FL

Stalling? Have to put in DRIVE in order to forward in order to get car to back up? Air bags Dealer will not fix wo $245.00 DX fee. Clock wheel has more connection to what is wrong/Air bags connections as well Connected to HORN (which stopped working) DRIVE? All fuses replaced with new ones; horn would still not work; Dangerous driving in FLORIDA without a HORN** I just want ALL of the DEEMED REPLACEMENT PART OF THIS VW 2013 PASSAT DONE WITHOUT ANY CHARGE Whatsover; even an UNNECESSARY DX FEE** I am driving a car with DEFECTIVE AIR BAGS THAT CAN EXPLODE LEADING TO A LETHAL SITUATION FOR MYSELF AND/or my DISABLED GRANDCHILD** There have been a lot of complaints online other than for what these recalled products are allowed on this vehicle. I am not the only one dealing with this stalling issue/go forward to go backwards issue** DANGEROUS*** what is I have to suddenly put it in reverse to get out of another vehicle or another harmful situation?????

Power Train
Filed Dec 7, 2023UT

While making a right turn, i attempted to accelerate only to be met with intense juddering. i was able to pull of the road and shut off the engine, but it would not restart. I called the every dealership near me and the soonest appointment was 2 weeks out and they would not tell me if they had loaner cars. The appointment comes and the dealer not only tells me to rent a car out of pocket, but the high pressure fuel pump had failed meaning a $7000 replacement of the entire fuel system. My vehicle is still within the mileage limit on the extended warranty but i was 5 months out of the time limit. I brought up the warranty, and a TSB related to this failure and they still told me i was out of luck. I still owe thousands on this car, and another vw dealer tried to gouge me stating that the only way to get out of this was to buy a new car. absolute insanity all throughout this company. And to add insult to injury, every single maintenance item was followed to the exact mileage and the fuel level wasnt even below a quarter of a tank

Air Bags
Filed Dec 5, 2023SC

I was turning into my driveway when I heard a strange clicking noise coming form the steering wheel column. As soon as I heard the clicking sound the airbag indicator light started flashing on my dashboard and the buttons on my steering wheel stopped working. Did some research on the airbag sensor which lead to learning about the clockspring malfunction. Not only I’m I at risk of my airbag not deploying, my HORN does not work. The horn malfunction came to knowledge when a car pulled out in front of me causing me to run off the road. I spoke with Volkswagen manufacturer about the malfunction recall. I was told since my car is over 120k miles it could not be replaced under the 10 year recall extended warranty. I purchased my 2013 VW CC in October of 2022. I have only owned the car for one year. Yes, the car is available to be inspected upon request.

Engine
Filed Sep 17, 2023WI

The timing belt are known to go out on the Volkswagen CC even though Volkswagen says they should last the entire life of the engine. Also the camshaft, cam bridge, and spool valve will need replacing when it goes out. The Volkswagen dealer also said that is a common issue.

Fuel System, Diesel
Filed Sep 11, 202340,000 milesCA

The contact owns a 2013 Volkswagen Passat. The contact stated that while driving at various speeds, the vehicle decelerated inadvertently, failed to respond upon depressing the brake pedal, and lost motive power. Several unknown warning lights were illuminated. The contact was unable to pull to the side of the road. The vehicle failed to restart and was towed to the dealer, where the EGR valve was replaced; however, the failure recurred. The vehicle was towed several times, to a second dealer, Tracy Volkswagen (2605 Auto Plaza Way, Tracy, CA 95304), and an unknown turbocharger part, the fuel tank, and the battery were replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure was approximately 40,000.

Electrical System
Filed Aug 1, 2023MS

Day of purchase (Feb2020)Nox sensor went out on way home. Check engine light came on took back to VW dealership they fixed for free. Next component to go bad or become faulty was and still is the fuel door actuator when raining or washing off the car will get wet and fuel door will not open. Reported it to VW dealer after the issue arose at which time I was told it was not covered under the emissions warranty even though it’s listed. Next issue was clock spring broke and had to have VW repair the clock spring. This they did free of charge. Then issues arose with first blinkers bulbs blowing and randomly ceasing to work. It has progressed from blinkers ,to back up lights and tag lights. Recently the OBD displayed a Adblu Error 200 miles to no engine restart. Then it dropped to 50 miles. Then zero at which time the OBD flashed red and car would not start. Filled adblu waited few hours car started up no codes showing on dash. Get on interstate and with little time it flashes the same messages Adblu Error 200 miles to no engine restart. Then to 50 miles down to 10 miles turning red at 0 miles No engine Start. As of 6 days ago I have recently learned of a recall made by VW regarding the Approved Emissions Modification being faulty leading to the exact symptoms the car displays regarding the adblu(DEF system). VW dealer refuses to acknowledge that the recall fix needs fixing since they reported to have fixed it already. All of the issues that we have had with the NOx sensor, clock

Engine
Filed Jul 22, 2023TN

I recently replaced the battery but noticed the car was still missing. I had similar issue in February and catalytic converter was replaced. Three days ago I noticed the car was misfiring and EPC light as well as check engine light came on. I had OBD code checked and my car is misfiring on pistons 2 and 3.

Air Bags
Filed Jul 18, 2023AR

My instrument cluster stopped working yday. I could hear something inside or behind the steering wheel when I turned it. Obviously my clock spring has failed. I am pretty sure my car had a recall on this in the past. I haven’t had another ride to Little Rock to take my car for repairs. I can not afford to fix this. The part alone is over 400$. I understand it is very dangerous to drive. I have no other way to get anywhere. I need this part replaced if possible at all by volkswagon. There were 6 recalls on my car last time I checked. This being one of them. It is very dangerous to drive for me and everyone on the roadways. Please help. Thank you.

Engine
Filed Jun 20, 2023FL

I financed a car from a car place (mainline) auto in march, there’s been some lights on it, I mentioned this numberless times also, the steering wheel was completely out of commission and the horn did not work, or the mileage, I talk with him he said bring it in and he will fix it, he fixed the steering wheel 2 weeks later but there’s lights still on the vehicle, last Friday 06/16/2017 I got an email saying I need to make a payment of the months that I missed not intentionally, so I proceed to call the dealer and she said she would make note that I will come into the office Monday morning 06/19/2023 so that the car wouldn’t be repossessed, afterwards come sun I woke up around 11:30 and the car was gone, I called my insurance company pear holdings and they opened up a claim, I also called Jacksonville police department and they told me that it was repoed. Went up there Monday and payed tons of money that I had no idea I was being charged or responsible for, after I argued about the missing information and lack of communication so this would not happen, after I payed to get the car I walked to get inside and on the the front window it said (caught slipping) In white marker , I tried to get it off the a wet paper towel but it didn’t come off so I went inside the place and told her about the writing and she called someone from the back in a language I’m not fluent with and told me I would need to talk with them, that was already a red flag as well, when I got to the back of the d

Air Bags
Filed Jun 13, 2023NV

The clock spring broke again only four years from being repaired with the last recall.

Exterior Lighting
Filed May 27, 2023FL

(2023) Low beam light warning. Bought new bulb but light still didn't work. Had bulb and fixture for bulb checked, both were fine. Had same problem in 2019. Had to replace bulb and then realized closing the hood too hard cause light to go out. Replaced bulb and the piece that holds bulb because it burned it. This time the other part isn't burnt but it doesn't seem to be working.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Volkswagen Passat → · Every Passat year → · How the figures are calculated →