Page 7 of 10 · complaints 301–350 of 484

2012 Volkswagen Passat complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Air Bags
Filed Aug 17, 2016IL

TAKATA RECALL. I'VE KNOWN ABOUT THE RECALL SINCE FEBRUARY 2016. IT IS NOW AUGUST. THE DEALERSHIP WILL NOT GIVE ME A LONER. MY WIFE AND I DON'T FELL SAFE DRIVING THE CAR.

Engine
Filed Aug 16, 2016454,031 milesVA

AD BLUE REDUCTANT TANK FAILED. THUS MAKING THE EMISSIONS SYSTEM NOT WORK PROPERLY. PART # 561-198-970-A IS DEFECTIVE. THE SAME FAILURE OCCURRED ON MY 2013 PASSAT WITHIN LESS THAN A MONTH. THIS IS A KNOWN DEFECT FROM VW. HERE IS A LINK TO A THREAD ON THE EXTENT OF THESE FAILURES. HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=438268

Unknown or Other
Filed Aug 16, 201680,000 milesCT

ADBLUE EMISSIONS HEATER TANK FAILURE. CODE P202A. NOT BEING COVERED BY VW THOUGH CURRENTLY IN COURT FOR EMISSIONS SCANDAL AND REPAIR/REPLACEMENT OF EMISSIONS SYSTEM.

Air Bags
Filed Aug 15, 2016CT

TAKATA RECALL. RECENTLY I SUBMITTED A REQUEST FOR REIMBURSEMENT FOR FUNDS RELATED TO THE AIRBAG RECALL. THE REQUEST WAS TURNED DOWN BY VW. THEY STATED THAT THERE HAVE BEEN NO INCIDENTS OF AIRBAG FAILURES AND SAID REPLACING THE AIRBAGS WILL BE PRECAUTIONARY. OBVIOUSLY THEY DON'T FEEL THEY NEED TO BE "TIMELY" ABOUT THIS. I FEEL THEY ARE JUST STALLING. I DID SPEND $726.40 ON AN AUTO TRAIN WHEN I FIRST HEARD ABOUT THE RECALL BECAUSE I WAS AFRAID TO DRIVE THE CAR. I FEEL VW HAS NO INTENTION TO REPAIR THE CAR.

Air Bags
Filed Aug 11, 2016NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical SystemCrash
Filed Aug 11, 2016VA

I WAS PARKING MY CAR IN A SPACE AT A LOCAL SHOPPING CENTER, AS I WAS ABOUT 18-24 INCHES FROM THE MEDIAN SEPARATING THE CARS IN THE ROW ACROSS FROM ME, MY CAR STARTED REVVING UP, JUMPED THE MEDIAN SIDESWIPED A CAR THAT WAS PARKED ONE SPACE OVER, I WAS LUCKY THERE WAS NOT A CAR OPPOSITE ME, IN THAT ROW AND WAS HEADED TOWARDS A THE NEXT ROW OF CARS. I SWIFTLY THE BRAKES DID NOT STOP THE CAR, SO I HAD TO QUICKLY JERK THE WHEEL TO THE LEFT, IT STOPPED 90 DEGREE ANGLE AND CUT OFF. I HAVE SINCE BEEN INFORMED THAT JUST REPAIRED A CHRYSLER CAR THAT DID SOMETHING SIMILAR. THAT CAR AND MINE HAVE A DRIVE - BY - WIRE DESIGN. CHRYSLER HAS RECALLED THEIR CARS TO REPROGRAM THEM. I CONTACTED MY VW DEALER AND OF COURSE THEY HAVE NOT HEARD ABOUT THIS PROBLEM BEFORE. I AM JUST I ONLY HIT A CAR AND NOT A PERSON WALKING IN THE PARKING LOT! WHY IS THAT SOMEONE HAS TO DIE BEFORE THESE CAR COMPANIES WILL RECALL A VEHICLE?

Air Bags
Filed Aug 9, 2016OH

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT SATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 7, 201634,000 milesTX

TAKATA RECALL. NO REMEDY LISTED.

Electrical System
Filed Aug 6, 201659,400 milesMO

IF THE VEHICLE IS PARKED AND I AM TRYING TO LEAVE AND LOCK IT UP BY USING EITHER THE DRIVERS SIDE DOOR SWITCH OR THE REMOTE, IT WILL NOT LOCK THE DRIVER SIDE DOOR, BUT THEY WILL BOTH LOCK THE OTHER THREE DOORS. UPON STARTING THE VEHICLE AND MOVING ONLY A FEW YARDS, THE DOOR LOCKS ENGAGE AS NORMAL FOR THE PASSENGER SIDE DOOR AND BOTH REAR SIDE DOORS. BUT NOT THE DRIVER SIDE DOOR. WHEN DRIVING DOWN THE ROAD AND SLOWING DOWN TO 5 - 10 MPH (STOP & GO TRAFFIC), ALL THREE OTHER DOOR LOCKS OPENED ON THEIR OWN AND RELOCKED AGAIN AS I SPEEDED UP. THE DRIVER SIDE DOOR STILL REMAINED UNLOCKED. I FEEL THIS CAN BE AN EXTREME SAFETY HAZARD IN CASE OF AN ACCIDENT IF ALL THE DOORS DON'T REMAIN LOCK WHILE THE VEHICLE IS MOVING.

Air Bags
Filed Aug 5, 2016FL

TAKATA RECALL SPOKE WITH VW CUSTOMER ADVOCATE ASKED FOR A LOANER VEHICLE AND WAS REFUSED. WAS UNABLE TO PROVIDE ANY INFO WHEN AND IF PARTS WILL BE AVAILABLE.

Air Bags
Filed Aug 5, 2016CA

TAKATA RECALL THIS RECALL WAS INITIATED IN FEBRUARY OF 2016. IT IS NOW AUGUST AND VW STILL REPORTS THAT THEY ARE NOT ABLE TO DO THE REPAIR.

Air Bags
Filed Aug 4, 2016CA

SAFETY RECALL 69M9 NHTSA 16V078 REPAIR NOT YET AVAILABLE. SHOULD I WAIT TILL I GET DISFIGURED OR DIE FROM THE EXPLOSION TO SUE VW. THIS IS SO MUCH MORE URGENT THAN AIR POLUTION FORGERY CASE. I LIVE IN CA WHERE IT GETS VERY HOT. SHOULD I GET AIRBAG REMOVED TO AVOID RISK OF EXPLOSION. I PURCHASED THIS CAR USED A YEAR AGO.

Air Bags
Filed Jul 29, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other
Filed Jul 27, 201660,302 milesNY

WENT TO VW DEALER AND HAD CEL ON. DIAGNOSIS WAS DEF HEATER FAILURE. THIS IS A COMMON PROBLEM WITH THESE CARS AND WITHOUT THE HEATER FUNCTION DEF FLUID FREEZES AT 12 DEGREES. CAR HAS ALWAYS BEEN DEALER MAINTAINED AND CALLED VWOA AND WAS TOLD PART IS ONLY COVERED 3 /36. THE CAR CURRENTLY HAS 60000 MILES. SO THEY CHARGED ME 100 DOLLARS FOR DIAGNOSIS AND CAR IS IN THE SHOP CURRENTLY FOR THE REPAIR AT QUOTED 971.00 DOLLARS. THIS DEF SYSTEM IS CERTAINLY PART OF THE EMISSIONS SYSTEM AND SHOULD BE COVERED UNDER WARRANTY. I REALLY THOUGHT ABOUT JUST DRIVING THE CAR UNTIL THE BUYBACK BUT FELT I MAY DAMAGE ANOTHER PART OF THIS COMPLICATED SYSTEM. THE VEHICLE STILL DROVE FINE BUT WAS PROBABLY SPEWING EVEN MORE POLLUTANTS INTO THE AIR THAN IT NORMALLY DOES . IT SEEMS SILLY THAT I AM SPENDING 1071.00 TO ONLY HAVE VW BUYBACK IN THE FALL. THIS IS A WELL KNOWN PROBLEM WITH THESE CARS AND I FEEL A COMPONENT THAT VW SHOULD EXTEND THE WARRANTY ON. SO MUCH FOR VW AND MY " CLEAN DIESEL " I ALSO HAVE 2 OTHER OPEN RECALLS WITH NO PARTS FOR REPAIR YET. JUST GOT A CALL FROM THE DEALER THEY CRACKED THE DEF PUMP WHILE MAKING THE REPAIR TO THE HEATER,PARTS ORDERED. UNBELIEVABLE!

Engine
Filed Jul 20, 2016103,000 milesSC

THE CHECK ENGINE LIGHT CAME ON 7/14/16. I BROUGHT THE CAR INTO THE DEALERSHIP ON 7/15/16 AND LEARNED THAT THE CAR'S ADBLUE HEATER HAD GONE AND WILL COST JUST OVER $1,000 TO REPLACE. THE ADBLUE HEATER HEATS THE ADBLUE TO REMOVE NO2 FOR EMISSIONS, HOWEVER VOLKSWAGEN IS CLAIMING THAT THIS IS NOT COVERED UNDER THE EMISSIONS WARRANTY. THE ADBLUE SYSTEM HAS NOT OTHER PURPOSE THAN FOR EMISSIONS AND SHOULD BE COVERED UNDER THE FEDERAL WARRANTY, AS THE EMISSIONS WOULD FALL OUTSIDE OF THE FEDERAL REGULATIONS WITHOUT THIS COMPONENT. PROPER EMISSIONS HELP TO KEEP OUR ENTIRE POPULATION SAFE AND HEALTHY FROM THE HARMFUL POLLUTANTS GENERATED BY VEHICLES. NOW THE CAR WILL NOT START BECAUSE OF THIS FALSE EMISSION SENSOR READING.

Air Bags
Filed Jul 14, 2016GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 16V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Jul 11, 201680,000 milesGA

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE LIGHT ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,000.

Air Bags
Filed Jun 30, 2016TN

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jun 28, 2016IL

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jun 22, 2016IN

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jun 22, 2016TX

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jun 17, 201651,000 milesTX

TAKATA RECALL...VW SAYS THEY DON'T HAVE THE PART TO FIX THIS BUT THEY WANT TO GET PAID ON THEIR LEASE BUT THE CAR IS NOT SAFE TO DRIVE. WHY CAN'T YOU GET THEM TO FIX THIS, MY LEASE WILL BE OVER BEFORE WHEN I WON'T HAVE TO WORRY ABOUT THIS BUT SOMEONE ELSE WILL.

Air Bags
Filed Jun 15, 2016WA

AIRBAG LIGHT ON , CHECK ENGINE LIGHT ON.

Engine
Filed Jun 14, 201682,000 milesNY

I WAS DRIVING AT NIGHT ON A LIMITED ACCESS HIGHWAY. THE TURBOCHARGER FAILED WITHOUT WARNING. RATHER THAN OFFER TO REPLACE THE AFFECTED PARTS WITH THE UPDATED PART THEY REDESIGNED BEFORE THE ENTIRE ENGINE IS CONTAMINATED WITH METAL FILINGS THEY ALLOW THEIR CUSTOMERS TO ATTEMP TO DESTROY THEIR ENGINES FIRST. IF MY CAR COULD NOT SURVIVE THE ORIGINAL DESIGN OF THE TURBO NO CAR LIKE THIS WILL SURVIVE. AFTER RECEIVING THE WARRANTY EXTENSION I WAS RELIEVED THAT I HAD DONE THE RIGHT THING BY ALWAYS CHANGING THE OIL AT ONE HALF THE RECOMMENDED INTERVAL AND ALWAYS DRIVING LIGHT FOOTED FOR OPTIMAL MILEAGE. I SUPPOSED THAT SINCE I HAD TAKEN PERFECT CARE I WOULD CERTAINLY NOT BE A CANDIDATE FOR THIS TRAGIC FAILURE. I WAS STRANDED AT NIGHT ON THE SIDE OF AN INTERSTATE AND HAD TO BE FLATBEDDED TO MY HOME AND THEN FURTHER TO THE DEALER, WHO KEPT THE CAR FOR TWO WEEKS AND CHARGED 5000 TO TRY TO UNDO THE DAMAGE DONE BY THIS TURBOCHARGER SELF DESTRUCTING UNDER MY FEET. IT REMAINS TO BE SEEN IF REPEATED OIL FLUSHES AND ALL NEW OIL SYSTEM PARTS WILL BE ENOUGH TO SECURE MY CAR'S MECHANICAL FUTURE. IF YOU CHOOSE TO REMOVE THE TURBOCHARGER BEFORE THE CATASTROPHIC END OCCURS YOU WILL PAY OUT OF POCKET. ONLY AFTER YOUR CAR IS RUINED WILL THEY STEP IN. THIS IS A SAFETY ISSUE BECAUSE YOU WILL BE STRANDED AS PART OF THE PROBLEM. THE OWNER'S MANUAL CLEARLY STATES YOU MUST PULL OVER IMMEDIATELY AND SHUT OFF THE CAR WHEN THE GLOW PLUG LIGHT BLINKS. THIS WILL OCCUR WITH NO PRIOR NOTICE FROM THE CAR. MANY PEO

Electrical System
Filed Jun 6, 2016AR

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. AFTER THE VEHICLE WAS SERVICED UNDER A RECALL, IT BEGAN TO HESITATE AND THE EPC WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING AND HARNESS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND RECALL DETAILS WERE UNKNOWN. UPDATED 09/22/16*LJ *CN

Air Bags
Filed Jun 5, 2016KY

TAKATA RECALL I AM IN UPPER MANAGEMENT WITH ENTERPRISE RENT A CAR AND I HAVE PERSONALLY WORKED WITH HUNDREDS OF PEOPLE WHO ARE DROPPING THEIR CARS OFF AT THE HONDA DEALERSHIPS BECAUSE THEY ARE UNSAFE TO DRIVE. I HAVE LISTENED TO THE STORIES OF THE 12+ DEATHS THAT HAVE OCCURRED FROM THESE AIRBAGS FROM THE MOUTHS OF PEOPLE WHO ARE SO THANKFUL TO GET A SAFE RENTAL CAR UNTIL THEIR CAR CAN BE FIXED. I HAVE SPOKEN WITH GM'S AT THE DEALERSHIPS ABOUT THIS RECALL AND I TRULY UNDERSTAND THE SCOPE AND THE SERIOUSNESS OF THIS SITUATION. YOU CAN IMAGINE HOW SHOCKED I WAS TO FIND OUT THAT NOT ONLY WAS MY WIFE'S VW A PART OF THE TAKATA RECALL BUT THAT VW WAS NOT PROVIDING LOANER CARS FOR THEIR CUSTOMERS WITH EFFECTED VEHICLES. I ESSENTIALLY RECEIVED A LETTER IN THE MAIL THAT SAID "YOUR CAR HAS A GRENADE IN THE STEERING WHEEL THAT COULD KILL YOU. WE CURRENTLY DON'T HAVE A WAY TO FIX THIS BUT WE WILL LET YOU KNOW WHEN WE DO. KEEP DRIVING UNTIL YOU HEAR FROM US." WHEN I CALLED VW CUSTOMER SERVICE TO FIND OUT HOW ON EARTH THEY COULD JUSTIFY NOT PROVIDING SAFE TRANSPORTATION LIKE THE OTHER AUTO MANUFACTURERS WERE I WAS TOLD THAT NO ONE HAS DIED IN A VW YET, THEY HAVE ALL BEEN HONDAS. ESSENTIALLY THEY ARE WAITING FOR SOMEONE TO DIE BEFORE THEY BITE THE BULLET AND FOOT THE BILL FOR SAFE REPLACEMENTS? I THINK IT'S CLEAR THAT VW IS ROLLING THE DICE AND TRYING TO AVOID ANOTHER MASSIVE EXPENDITURE WHILE IT'S STILL REELING FINANCIALLY FROM ITS EMISSIONS SCANDAL.

Air Bags
Filed Jun 3, 201641,000 milesOH

TAKATA RECALL A COUPLE MONTHS AGO I HAD RECALL 15V483000 COMPLETED ON MY 2012 PASSAT. I WAS EXPERIENCING ELECTRICAL ISSUES SUCH AS CRUISE CONTROL NOT WORKING, WIPERS TURNING ON FOR NO REASON. IT SEEMED TO BE CONNECTED TO THE STEERING COLUMN SINCE BOTH OF THESE FEATURES ARE CONNECTED TO THE STEERING COLUMN. AFTER THE RECALL WAS COMPLETED NO FURTHER ISSUES UNTIL TODAY. I MADE A U-TURN AND MY AIRBAG LIGHT CAME ON AND HASN'T WENT OFF SENSE. I'M CONCERNED AFTER READING ABOUT SHRAPNEL AND AIRBAG DEPLOYMENT.

Electrical System
Filed Jun 3, 201643,000 milesDC

MY 13 PASSAT SE 2.5 STARTED HAVING AN ISSUE WITH THE REAR PASSENGER DOOR LOCK ABOUT THREE WEEKS AGO. THE NORMAL OPERATION OF THE LOCKS IS THAT WHEN THE VEHICLE HITS 10MPH THE DOOR WILL AUTOMATICALLY LOCK. AFTER THIS HAS HAPPENED AND I COME TO A STOP LIGHT OR SLOW DOWN BELOW 10MPH AND THEN SPEED UP AGAIN, THE REAR PASSENGER LOCK TRIES TO LOCK ITSELF AGAIN.

Air Bags
Filed Jun 3, 201641,500 milesOH

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING 5 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS), BUT THE REMEDY FOR THE RECALL FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS WILLING TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 41,500.

Air Bags
Filed May 31, 2016VA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 28, 2016KY

TAKATA RECALL- MY HUSBAND AND I TOOK OUR VW PASSAT THAT HAS AN EMISSIONS RECALL AND TAKATA RECALL AND THEY SAID THAT THE MANUFACTURE DOESN'T THINK THAT THIS IS A BIG DEAL. THE MANUFACTURE REFUSES TO PROVIDE A LOANER FOR OUR VEHICLE. THEY SAID THAT IT IS PERFECTLY SAFE TO DRIVE. HOW CAN SOME MANUFACTURES PUT OTHER CUSTOMERS IN LOANERS BECAUSE OF THE SAME RECALL AND TELL THEM NOT TO DRIVE AND OTHERS SAY ITS NOT A BIG DEAL. I DO NOT TRUST VOLKSWAGEN SINCE WE WERE ALSO AFFECTED BY THEIR EMISSIONS RECALL. CAN YOU PLEASE CLARIFY AND WHAT THE NEXT STEP SHOULD BE. WE DID HAVE AN APPOINTMENT TO GET ALL RECALLS ON THIS VEHICLE ADDRESSED AND TO GET PARTS ORDERED. AT THIS POINT RECALL NOTICES ARE LIKE MONTHLY STATEMENTS.

Electrical System
Filed May 24, 2016120,000 milesTN

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. AFTER THE VEHICLE WAS STARTED, THE STEERING WHEEL FAILED TO MANEUVER WITHOUT WARNING. IN ADDITION, THE IGNITION KEY WAS UNABLE TO BE REMOVED FROM THE VEHICLE AND CAUSED THE KEY TO FRACTURE INSIDE THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

Exterior Lighting
Filed May 24, 2016FL

LEFT FRONT HEADLIGHT ASSEMBLY APPEARS FOGGED OVER ON THE INSIDE OF THE LENS. DEALER INDICATES THAT THE DAYTIME RUNNING LIGHT (DRL) IN THIS ASSEMBLY HAS OVERHEATED. THE INCREASED TEMPS CAUSED THE PLASTIC LENS TO APPEAR CLOUDY AND OR FOGGED OVER. THE HIGHER TEMP HAS CHANGED THE SHAPE OF THE REFLECTOR OF THE DRL SOCKET TOO, CAUSING THE LEFT DRL TO APPEAR SIGNIFICANTLY DIMMER THAN THE OTHER SIDE DRL, ACCORDING TO THE DEALER. WHEN DRIVING, THE FOGGED HEADLIGHT LENS DIMINISHES THE AMOUNT OF LIGHT EMITTED OUT OF THE FRONT OF THE CAR AND THE DIMINISHED BRIGHTNESS OF THE DRL IS OBVIOUS . THIS CONDITION WAS NOTICED AFTER PURCHASE IN LATE 2014 BUT SEEMS TO HAVE INCREASED OVER TIME. LAST WEEK IT OCCURRED TO ME TO ASK, DURING SCHEDULED DEALER SERVICE, ABOUT GETTING THE LENS CLEARED, THE DEALER POINTED OUT THE DEFECT IN THE OVERHEATED AND MISSHAPEN LENS ASSEMBLY IN THE DRL. THE VEHICLE IS USED ALMOST EXCLUSIVELY TO COMMUTE VIA INTERSTATE HIGHWAY BETWEEN HOME AND WORK.

Air BagsCrash1 injured
Filed May 17, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 45 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND BACK PAINS THAT REQUIRED MEDICAL TREATMENT. THE CONTACT HEARD AN ABNORMAL NOISE AFTER THE IMPACT AND A SUBSTANCE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY FOR INSPECTION. THE CONTACT'S VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS), BUT THE CONTACT HAD NOT YET BEEN NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed May 16, 2016VA

TAKATA RECALL I AM FILING A COMPLAINT BASED OFF OF A RECALL NOTICE THAT I RECEIVED FROM VOLKSWAGEN. THE RECALL # IS 69M9. THE LETTER STATES THAT METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS. HOWEVER, AT THIS TIME THEY ARE NOT REPAIRING THE RECALLED VEHICLES UNTIL ENOUGH REPAIR PARTS ARE PRODUCED. VOLKSWAGEN REFUSES TO PROVIDE ME IN WRITING THAT MY CAR IS "SAFE" TO DRIVE.

Air Bags
Filed May 12, 2016LA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 11, 201643,000 milesPA

TAKATA AIR BAGS I JUST WANT TO KNOW HOW IN THE CRAP THE VW PEOPLE CAN GET AWAY WITH RECALLING THESE CARS FOR FAULTY EQUIPMENT THAT CAN CAUSE "SERIOUS INJURY OR DEATH TO OCCUPANTS" AND BE SO [XXX]IRRESPONSIBLE WITH THE LIVES OF OTHERS. THERE IS NOT TIME TABLE FOR REPAIRS SO WE DON'T KNOW HOW LONG WE WILL BE SUBJECTED TO "SERIOUS INJURY OR DEATH". SOMEONE IN OUR GOVERNMENT SHOULD STEP UP AND DEFEND US FROM THESE MONEY HUNGRY JERKS. WHY ISSUE THE RECALL IF THEY ARE NOT ABLE TO MAKE REPAIRS. I TALKED WITH A VW "CUSTOMER CARE" REPRESENTATIVE AND HE TOLD ME MY VEHICLE WAS PERFECTLY SAFE TO DRIVE YET I HAVE BEEN "WARNED" A MALFUNCTION COULD LEAD TO "SERIOUS INJURY OR DEATH". WHAT ARE THOSE OF US WHO NEED OUR CARS TO SURVIVE TO DO? VW OFFERS NO LOANER CAR OR RENTAL ASSISTANCE. I THINK THIS IS CRAP AND IF I DIE BECAUSE OF SOME DEFECTIVE FOREIGN PART I HOPE SOMEONE IN CHARGE TAKES NOTICE SO OTHERS WILL NOT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed May 11, 2016MD

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS) WAS RECEIVED IN JULY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed May 10, 2016NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 6, 2016MO

TAKATA RECALL WHY IS VW BEING ALLOWED TO DRAG THEIR FEET. I WAS FIRST NOTIFIED MONTHS AGO AND STILL THEY SAY NO REMEDY. AND YET, OTHER MANUFACTURERS HAVE LOGGED OVER 8 MILLION REPAIRS. I KEEP GETTING NOTICES AND YET NO REPAIR IS AVAILABLE. HOW CAN I FEEL SAFE DRIVING MY VEHICLE?

Air Bags
Filed May 6, 2016VA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 5, 2016GA

TAKATA RECALL- AFTER RECEIVING THIS RECALL THE DEALERSHIP CLAIMS THAT THERE IS NO REPAIR AVAILABLE.

Air Bags
Filed May 4, 201663,000 milesIL

TAKATA RECALL: I WAS ON HOLD WITH VW CUSTOMER SERVICE THIS MORNING FOR ONE HOUR AND TWENTY MINUTES FOR THEM TO TELL ME THERE IS CURRENTLY NO FIX FOR THE RECALLED AIR BAG THAT IS IN MY CAR AND THAT VW DOES NOT HAVE A LOANER CAR PROGRAM FOR ITS CUSTOMERS TO USE UNTIL IT FIXES THE PROBLEMS WITH HE AIRBAGS. THEY ALSO INFORMED ME THAT THE NHTSA STATES THAT MY CAR IS SAFE TO DRIVE UNTIL THE AIRBAGS CAN BE FIXED. YET ALL OVER THE NEWS IT STATES THAT THE CARS WITH THE TAKAKA RECALL ARE NOT SAFE TO BE DRIVING UNTIL THE AIRBAGS ARE FIXED.

Air Bags
Filed May 4, 2016NH

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT, RESPECTIVELY.

Air Bags
Filed May 4, 2016CT

CHECKING TO SEE IF MY CAR WILL BE REPAIRED SOON?

Air Bags
Filed May 4, 2016AL

TAKATA RECALL 16V078. THE LOCAL DEALERSHIP SOLD ME THE CAR ON 2/9/16 AND THE RECALL WAS ANNOUNCED THE VERY SAME DAY. THERE IS NO "REMEDY YET AVAILABLE." AS OF 5/4/16 I HAVE RECEIVED NO RECALL NOTICE FROM VW OR CONTACT FROM THE DEALERSHIP. VW DEALERSHIPS ARE STILL SELLING DANGEROUS RECALLED VEHICLES.

Air Bags
Filed Apr 29, 2016CA

TAKATA RECALL- SINCE I PURCHASED MY VEHICLE I HAVE NOT HAD A TIME WHERE THERE ISN'T A RECALL OF SOME SORT. I HAVE BEEN ATTEMPTING TO TRADE IN MY VEHICLE FOR MONTHS AND EVERYONE IS OFFERING NEARLY NOTHING. COME TO FIND OUT ITHE IS DUE TO THE TAKATA RECALL THAT HAS RENDERED MY CAR IN A "STOP SALE", A BUYING AND SELLING FREEZE. NO ONE WILL BUY THEM BECAUSE THEY CAN'T SELL THEM DUE TO THIS ISSUE. I AM STUCK WITH AN EVER RECALLED VEHICLE THAT IS A POTENTIAL DEATH TRAP AND I HAVE NO WAY OUT OF IT. TAKATA IS NOT DOING ANYTHING TO REMEDY THIS SITUATION AND IS CREATING A POSSIBLE DEATH TRAP FOR PEOPLE DRIVING THEM AND A HUGE FINANCIAL BURDEN BECAUSE WE CAN'T PURCHASE A SAFER VEHICLE.

Engine
Filed Apr 24, 201659,200 milesFL

I OWN A 2012 VW PASSAT TDI (DIESEL). CHECK ENGINE LIGHT IS ON. THE FIX APPARETLY IS OVER 1000.00 AND IT SEEMS TO BE THE SAME PROBLEM FOR MANY 2012 VW PASSAT TDI VEHICLES WHICH ARE RIGHT OUT OF WARRANTY. THE FIX IS A KIT FOR THE ADBLU EMISSIONS SYSTEM. THIS VEHICLE SHOULD BE RECALLED AND FIXED FREE OF CHARGE FROM VW. CODE P203B REDUCTANT LEVEL SENSOR CIRCUIT RANGE/PERFORMANCE

Air Bags
Filed Apr 15, 2016NC

TAKATA RECALL - I HAVE TRIED MULTIPLE TIMES TO CONTACT VW REGARDING THE AIRBAG RECALL AND AM GETTING ZERO ANSWERS OR RESOLUTION. I CALLED CUSTOMER CARE AND ASKED FOR A TIME-FRAME FOR THE FIX AND RECEIVED NONE. I ASKED FOR A LOANER AND WAS TOLD TO REQUEST ONE FROM THE LOCAL DEALERSHIP. A WEEK AFTER LEAVING A MESSAGE WITH THE SERVICE MANAGER AT THE DEALERSHIP, I RECEIVED A CALL THAT THEY DON'T HAVE LOANER CARS THAT DON'T HAVE AIRBAGS IN THEM THAT ARE NOT IMPACTED, SO IT MADE NO DIFFERENCE. I WAITED A MONTH AND CHECKED VW'S WEBSITE AND THERE IS ZERO INFORMATION AS TO WHEN THEY WILL RECEIVE PARTS OR WHEN THIS WILL BE FIXED. I OPENED A CHAT WITH VW CUSTOMER CARE ON 4/15 AND RECEIVED A COPY AND PASTE RESPONSE TO MY CONCERNS, WHICH STATED NOTHING OF SUBSTANCE. I WAS ALSO AGAIN DENIED A LOANER CAR WHICH WAS SAFE IN THE INTERIM. I FEEL THAT VW AND TAKATA ARE NOT TAKING THE MATTER SERIOUSLY OR MOVING IN A FAST ENOUGH MANNER. I UNDERSTAND THE SCOPE OF THIS, BUT THERE NEEDS TO BE URGENCY IN THAT PEOPLE ARE DYING AND OTHER ARE DRIVING UNSAFE CARS. VW SHOULD HAVE LOANER CARS AVAILABLE ALONG WITH A TIMELINE OF THEFIX IN PLACE AT THIS POINT AS THE RECALL WAS ANNOUNCED LAST YEAR. I AM VERY UPSET WITH THEIR HANDLING. ANY PRESSURE THAT COULD BE PUT ON THEM TO EXTEND LOANER CARS OR MOVE FASTER WOULD BE APPRECIATED. I ALSO LIVE IN A HIGH HEAT STATE (NC), WHICH COMPOUNDS THE SERIOUSNESS. THANK YOU. *TR

Electrical System
Filed Mar 25, 201630,000 milesNC

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AND SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE BATTERY WAS CHARGED; HOWEVER, THE VEHICLE WOULD NOT START. THE CONTACT ALSO STATED THAT THE KEY WAS STUCK IN THE IGNITION, BUT WAS ABLE TO BE REMOVED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Volkswagen Passat → · Every Passat year → · How the figures are calculated →