Page 2 of 8 · complaints 51–100 of 388

2014 Volkswagen Jetta complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Engine
Filed Oct 4, 2022MI

My EPC light has been coming on and off for months now. We've had it in to multiple mechanics. All of them replacing different components. The light goes off and we drive it for a few days. Then it comes on randomly and we lose power to the vehicle and have to quickly pull off the road. This has happened TWICE while on the expressway in BUSY traffic with my children in the back. And its happened countless times on county roads and side roads. We've had the Accelerator Peddle replaced, the Throttle Body, new Spark Plugs..... the list goes on. I decided to do some digging online and found a MASSIVE forum of VW, Audi owners with this same exact problem. And they are ALL explaining the dangers. I am shocked this isn't on a Recall List. The EPC issue needs to be taken care of by the manufacturer. I've included a link to that forum so you can see for yourself! https://www.cargurus.com/Cars/Discussion-t23523_ds493841

Air Bags
Filed Sep 20, 2022VA

2014 Volkswagen Jetta GLI. Part number 5K0953569AL air bag clock spring failed leaving air bag and horn unusable. Dealerships say this is the most back ordered Volkswagen part. Many wait lists have several thousand people waiting with no end in sight. No one can provide a ship date. These cars cannot legally be on the road and cannot be sold back to a dealership because they won’t pass inspection. This part has been involved in a recall previously with the same issues, but not all affected cars are covered under the recall. I am personally unable to find a solution and my car has been unusable and unsafe. When I realized how normal and not unique my exact situation was, I felt the need to report this problem on behalf of the tens of thousands of people who are without safe vehicles, including myself. I am hoping that the recall can be extended to these other cars desk with the exact same clock spring issues so that we can be provided with solutions that can get our cars back on the road safely. Thank you for your time.

Engine
Filed Sep 19, 2022WV

Water pump, shaft seal leaking.

Engine
Filed Sep 13, 202284,000 milesNY

The contact owns a 2014 Volkswagen Jetta. The contact stated that after her son had parked the vehicle for approximately an hour, the vehicle failed to restart. There were no warning lights illuminated. The vehicle was towed to a certified mechanic who diagnosed the vehicle and determined that there was no power going to the engine. The vehicle was then towed to the dealer who stated that the timing belt had failed and damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that there were no recalls associated with the VIN. The approximate failure mileage was 84,000.

Engine and Engine Cooling › Engine › Other Fuel Types › Turbo/Supercharger
Filed Aug 15, 2022TX

Last year 2021 I replaced the DPF and the is the Turbo charger. One year later 32k miles the turbo blows again just shy of the 25k mile warranty. This is the 3rd time on this vehicle replacing all components.

Electrical System
Filed Jul 24, 2022VA

Last Thursday, we were driving at night when both low-beam headlight went out at exactly the same time causing us to be driving blindly for a moment. Luckily, the high beams still worked, but this issue seems to be some sort of short, and is dangerous. After looking online, it seems this has happened to lots of people with VW Jettas

Engine
Filed Jul 7, 2022AZ

I was sitting at a light and when I started to go, my gas pedal went to the floor and that was it. I was able to coast a few feet. I tried to start the car but it would crank but not connect to start. I had roadside assistance drop the car off at the Peoria Volkswagen dealership. a few days later, I was told that the turbo exploded and the propeller broke and destroyed everything. just by looking at it, I was told that it's going to be at least $7400. my car was driving great. there were no check engine lights, no noise, nothing. I asked the dealership if this was common and he said that this was the first time with my kind of car.

Electrical System › Ignition
Filed Jul 5, 2022GA

Key gets stuck in ignition and CANNOT turn car off

Suspension
Filed Jul 2, 2022IN

This May, I started hearing a rattling noise under the right front corner of my car. After several hours of looking, I discovered that the right front coil spring was broken! Because of that I couldn't drive my car until it was fixed. On June 3, I bought a used strut assembly from Economy Auto Parts in Fort Wayne, Indiana. Well since struts have to be replaced in pairs, on June 8th, I bought another used strut assembly from the same place. After replacing struts you have to get a front-end alignment too. The parts totaled $85.60. The front-end alignment at Belle Tire in Warsaw, Indiana was $59.99. I have pictures showing the broken spring. I called my local Volkswagen dealer about a recall on those springs, but they said no. You can't drive your car with a broken spring. A broken spring could result in multiple things happening. A piece of the broken spring could fall off and cause a tire to blow out, it could sever the brake line, or sever the ABS sensor wire at the wheel position. And then the broken spring could fall out onto the road and damage another car, motorcyle or truck. There's a number of things that can wear out on a motor vehicle, but a spring only breaks if it is overloaded or has a manufacturing defect. I've noticed on several VW forums online that front coil spring failure is not uncommon. One more thing, when I called my local VW dealer, they said it would cost over $500 to replace just one strut assembly. I think that VW should have to replace the inspect t

Fuel/Propulsion System
Filed Jul 2, 2022IN

This letter is not that I've had a component failure, but that I am concerned about the published failure rate of my Bosch CP4, high pressure fuel pump. I've read multiple horror stories of people who had catastrophic fuel pump failure on their diesel car or truck. I just came to my attention that on June 15, 2022, the NHTSA and Chrysler have issued a recall for the CP4 fuel pumps that were installed on Jeep Grand Cherokees 2014-2020, and Ram 1500s 2014-2019, all of them had the 3.0L diesel engines. It is my assertion that if the NHTSA has issued a recall because of those afore mentioned fuel pumps, that your office should do the same for the VW cars that have the Bosch CP4 diesel fuel pump as well. In your letter dated June 15, 2022, address to Karen Blaesser at Chrysler(campaign number 22V-406), it states the the fuel pump can fail introducing internal debris into the fuel system, potentially resulting in fuel stavation. It goes on to say that the consequence of that fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash. I would like to ask the NHTSA to make the same ruling on the VW vehicles that have the CP4 fuel pumps. I have heard that pump failure will result in thousands of dollars in repair costs to get the car back on the road. Another important fact that should be interjected is the fact that VW or the Volkswagen Audi Group should have known that the pumps would prematurely fail because of the Ultra Low Sulfur diesel fuel t

Suspension
Filed Jul 2, 2022NJ

Upon pulling out of my driveway in the middle of June 2022, I noticed a piece of metal on the driveway, located near where the front passenger side tire would have been. Upon inspection, it appeared to be a piece of a suspension spring that had somehow broken off and was later confirmed to be true. I have retained the broken piece, which was about 1/2 the circle of the lowest rung of the spring, but do not have the rest of the spring (disposed of by the repair shop). Pictures are attached, as is a copy of the repair invoice. The repair shop (an independent shop) has anecdotally told me that he has seen a number of these situations on Volkswagen's, Volvo's, and another brand which I cannot remember. At this writing, I have not yet contacted the manufacturer but plan to in the upcoming week. This vehicle has just over 10k in mileage and will be 9 years in service come October 2022. As you can see it is not used very much so I find this failure quite disturbing in the sense of safety, material, and repair cost. A couple of weeks earlier, I noticed that the car just seemed to handle slightly different and appeared that it might have been leaning a bit on the passenger's side, but I didn't think much of it as the car materially handled as usual. As you will see from the pictures, I am quite lucky to not have been involved in a serious crash because the sharp angle of the spring failure could have caused a punctured tire while I was driving. As an aside, in my research I have found

Service Brakes
Filed Jun 30, 2022IL

When turning the car on with the clutch and brake depressed, the car will roll until the engine turns over and the car starts. The brake stops functioning as the ignition is turned and does not function until the car is on. The car will roll if on any incline while this happens. When this happens if I attempt to lift my foot off the brake and put it back to get it to work the brake pedal can no longer be depressed. Once the car is running the brake works and can be depressed again. This is a safety issue as it could cause a crash or car to roll into traffic. No lights or warning signs turn on when it happens. I'm not sure when this first happened but it has happened on multiple occasions.

Electrical System › Ignition
Filed Jun 30, 2022IL

The key gets stuck in the ignition and won't turn. This can make it so the car can't be turned off. The key won't turn regardless of how the steering wheel is manipulated to make sure it isn't locking the key in place. No warning signs or messages were associated with the incident.

Service Brakes
Filed Jun 17, 2022VA

EPC light randomly comes on when driving ,car goes limp and I’ve came close to have 3 accidents.Had car checked out at Volkswagen dealership and they said no repairs were needed .The EPC continues to come on and off This is dangerous Occurs multiple times

Electrical System
Filed May 16, 2022NY

Motor was replaced at 104,714 miles due to knock in engine. Got car after motor replacement and car is doing same exact thing with less than 5000 miles on new motor. Codes that are appearing are oil pressure switch and power train computer issues.

Service Brakes
Filed Mar 18, 2022FL

VW said it is the ABS module. It appears they had this same problem in a previous recall. Safety Recall 45F2 - ABS Control Module Software Certain 2009-2010 Model Year Volkswagen Vehicles They said any or all of the of the components represented by the warning lights may not work. With ABS, traction control, brake & airbag potentially not working that could harm me & my occupants as well as other drivers on the road The component has not been replaced yet as it has taken 4weeks already for the part to come in. It is scheduled to be replaced 3/28/22 I got a warning with three beeps then warning lights come on & stay on (ABS, TRACTION CONTROL, BRAKE, AIRBAG, TPMS)

Visibility/Wiper
Filed Mar 15, 2022GA

The windshield wiper motors are extremely noisy. There is a knock technical service bulletin on this issue but VW says it is not covered as a recall. The issue is that water gets into the improperly sealed motor and then starts to rust the internal metal and then a very loud, noisy whining sound emits from the motor. It should be a recall and it should be replaced for free by Volkswagen. I don’t understand why I should foot the bill for their mistake or their parts supplier’s defect. It does affect safety because the loud wiper motor is a distraction to driving, as well as the unit can potentially seize in the future and cause complete failure of the wiper system.

Power Train
Filed Mar 1, 202290,000 milesAZ

The contact's wife owns a 2014 Volkswagen Jetta. The contact stated that while the vehicle was parked, there was oil leaking onto the ground. The vehicle was taken to two independent mechanics and diagnosed with a transmission coolant assembly leak. One of the mechanics related the failure to NHTSA Campaign Number: 14V182000 (Power Train) however, the VIN was not included in the recall. The contact was informed that the transmission oil cooler assembly and the intake manifold gasket needed to be replaced. The vehicle was then taken to the dealer and diagnosed with a rear transmission leak. The dealer informed the contact that the rear main seal needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 90,000.

Engine
Filed Feb 24, 202282,000 milesFL

The contact owns a 2014 Volkswagen Jetta. The contact stated while driving 60 MPH, there was an abnormal sound coming from the vehicle prior to the vehicle losing motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the timing chain and alternator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 82,000.

Engine
Filed Jan 27, 2022MO

Got the Jetta in 2017 with 70,000 miles on it. It ran good in the beginning but gradually the engine light and the EPC light came on. It began to idle rough and die in the middle of driving it. With my child in the car! We took it to the dealership and they said nothing was wrong with it except it needed an update. Well that didn't help, eventually the whole engine shut down in the middle of driving it, luckily I was right by my house so I was able to get it started again and parked in the garage for a couple months until we could get it into the dealership. They looked at it and said it was an oil consumption problem with no leak and we need a new engine. They wanted to charge us 14 grand for a new engine! Appearently this is a common problem for Jettas. I'm contacting Volkswagen also.

Engine
Filed Jan 19, 2022PA

While driving home from work the vehicle suddenly stopped and stalled in the middle of the road creating an unsafe condition with regard to oncoming traffic. There were no indicator lights that the vehicle was in need of attention, the check engine light was never on, the car had sufficient oil and gas and the battery less than a year old. The vehicle had to be towed. After having a mechanic look at it was told the engine seized and will have to be replaced. The car is only 6 years old and has less than 85k miles on it. Upon looking into the issue with 2014 VW Jettas, I have read several reports of similar instances happening to many others, some even within a year of owning the car. This is a safety hazard. When I spoke to VW of America, I was told there was a recall of the ECM (electronic control module) however they would not give me information as to whether this would cause the car to stall or to need a new engine and would not pay to have their faulty vehicle taken to the dealership via a tow.

Power Train
Filed Jan 18, 2022WA

I was driving on a busy interstate at 65-70mph when an error notification flashed saying that there is a problem with my hybrid system, then disappeared. A short time later, my car began to rapidly decelerate and the engine just revved when I pushed on the gas. Fortunately, I was in the second to right lane of 5-lanes heading north and was able to coast into the far right lane. Unfortunately, there was no shoulder due to construction, so I was still blocking a lane. After turning on my flashers, I put the car in park, then turned it off. I was able to restart the engine, but could not get it into drive. I tried this multiple times with the same effect. the engine would start, rev when I pressed the gas, but would not move forward. This was a terrifying and life-threatening experience. I am so lucky to have avoided a catastrophic collision with another vehicle. As it was huge semis and other cars were passing me very closely and rapidly. After finally getting through to roadside assistance and the state patrol, I made progress in getting off the interstate and arrange a tow. The engine would go into neutral, so I was eventually able to be pushed off the interstate onto the shoulder of an exit ramp. The transmission shop owner the car was towed to could not accurately diagnose the issue but found this article: https://www.greencarreports.com/news/1126507_2013-2015-volkswagen-jetta-hybrid-recalled-for-transmission-issue. He recommended having it towed to the dealership for furth

Unknown or Other
Filed Jan 12, 2022WA

My car has progressed from an intermittent crank/no start issue to outright failure while driving. There have been several incidents where I am driving at ~40 mph and my car completely dies in the middle of intersections/fast moving traffic putting me in grave danger. I have visited the dealership 4 times now with multiple parts replaced but the issue persists, and I feel unsafe driving the vehicle but I have no other option. I have not been given a loaner vehicle at any time from the dealership despite requesting one. There has been no check engine light present at any time. I have had the car since it was brand new and it has been serviced precisely at each service interval only at VW dealerships.

Power Train
Filed Jan 6, 2022FL

2014 VW JETTA HYBRID. DQ200 complete failure. Vehicle shuts off while driving and won’t go into gear. Taken to Osteen VW Jacksonville Fl. Osteen VW + personal research shows that my vehicle ( should** ) be included in RECALL [ 34J6 ] NHTSA CAMPAIGN 19V86600. Have contacted VW Customer support, they told me to screw the off, that only NHTSA can add my vin #. Why is my Vin # not added when 100% of everything involving Recall 34J6 matches my vehicle??? Please lord help me- my car has been in my driveway useless for over a year. I do not have $9000 for this repair. There are literally hundreds of people in my shoes dealing with this identical issues. Please help all of us.

Power Train
Filed Jan 4, 2022FL

RECALL [ 34J6 ] Does not show my Jetta? yet my Jetta is 100% affected & 100% identical to the recall notice. My vehicle transmission has locked due to hairline fractures caused by pressure inside my DQ200 7Speed DSG Automatic TRANSMISSION ELECTRONIC GEARBOX. NHTSA CAMPAIGN ID: 19V866000. Please include my vin number into the recall-

Seat Belts
Filed Dec 28, 2021OH

SRS system error, says my seatbelt is not fastened when it is, warning chime and light intermittently will continue to chime with light illuminated saying my seatbelt is not fastened. When key is inserted wheel will sometimes not unlock allowing the key to turn from off to accessory or start position, as if the key isn’t working properly.

Unknown or Other
Filed Dec 3, 2021CO

The transmission stopped working leaving the vehicle to suddenly lose power. My safety was put at risk trying to cross a busy intersection with no way to propel forward. The dealership is aware of the issue.

Power Train
Filed Nov 29, 2021UT

Without any warning, the clutch failed to engage with the transmission. There appeared to be sudden loss of power to the wheels, which left the car inoperable. Upon encountering this issue, we had the vehicle towed to a local VW service center. They proceeded to do an inspection of the vehicle and recommended replacing the entire transmission given issues with their mechatronic units. As we later discovered this is an issue that VW is aware of. Recall 34j6 regarding the mechatronic unit and transmission. I called VW Customer Care and they refused to cover any cost associated with the recommended transmission replacement from the service center. Given that this is a known defect, I'd like VW to stand behind their product and cover the cost of repair, which was estimated at around $9000.

Power Train
Filed Oct 17, 2021GA

The transmission in my 2014 Jetta HYBRID has failed. The vehicle has only 52,315 miles on it. I believe Volks Wagon has a serious problem with the transmissions in a number transmission recall. VW's Customer Care and corporate office offer no explanation or help. A friend had the same thing happen to her VW - low miles - total transmission failure. She paid $6000.00 for a new transmission with a 1 of models it makes. I have had the car serviced at all the recommended mileage intervals at the dealership where I purchased it - the last time about 6 weeks before it broke down. Their multipoint inspection didn't have any issues with the transmission on it. VW's TDI models had a major year warranty and 13 months later that transmission also failed. My car is at the dealership and they're awaiting my decision on repairing it. The cost to do so is $9033.55 probably more than my friend's because mine is a HYBRID. The HYBRID system in my car has an 8 year warranty on it and I realize that the transmission is not the total hybrid system but it does connect to the braking system in hybrids. I guess what I'm saying is that there is something inherently wrong with Volkswagen's transmissions and they need to fess up and replace them at no cost. I purchased their product in good faith believing in legendary German engineering and have been sorely disappointed. The cost of this repair is almost 1/3 of what I paid for the car and my friend's experience has me doubting repairing it. My car is

Unknown or Other
Filed Sep 17, 2021NJ

Please look into this matter ASAP. Still car is at service center in Hamilton VW NJ - Problem1: Emachine repair part of hybrid system covered under warranty Problem2: Multi clutch repair for transmission related which under recall for these cars 2014 hybrid jetta (not sure why service people charging 1700 USD for this repair though there is a recall already reported by VW and my car is clearly impacted with same issue) https://www.greencarreports.com/news/1126507_2013-2015-volkswagen-jetta-hybrid-recalled-for-transmission-issue Vehicle repair history since last 1 month. Before Aug - 80k miles service done at Princeton NJ VW Service center- 600 USD Aug - Brake pads and rotors | Multi point inspection| transmission recall service at Hamilton NJ VW Service center - 800 USD Aug - Vehicle broke down immediately after picking up from service center and towed back to same service center Hamilton NJ Aug - Vehicle checked and replaced it's battery anticipating it is a battery issue - 300 USD Aug - Vehicle broke down immediately after picking up from service center and towed back again 2nd time to same service center Sept - Service center updated now stating with above listed 2 problems and they want me to charge for recall issue 1700 USD (Where is the end and why should i get charged for recall issue already known for this car (it is clear it is a defective car check below link) https://www.greencarreports.com/news/1126507_2013-2015-volkswagen-jetta-hybrid-recalled-for-transmission-is

Air BagsCrash2 injured
Filed Aug 23, 2021MI

Air bags failed to deploy on my 2014 volkswagen jetta. I hit a Guardrail head on at 50-60 mph pushing it 8 feet back. I sustained a large laceration on my forehead eventually needing 6 staples and 6 stitches to close it up. My passenger got abbrastions to her head from hitting the window. Which is now cracked and broken throughout. The air bag light came on my dashboard but no air bags were ever deployed. Having just bought this vehicle 6 months ago from a dealership and them verifying that everything was in working order has me wondering what to do about this? $18,000 for a trip to the E.R that night. Needless to say I'm pretty disappointed and know that if the airbags would have properly went off it would have made things Alot easier!!

Power Train
Filed Apr 27, 2021160,000 milesCA

IN EARLY APRIL, MY 2014 JETTA STARTED EXPERIENCING JERKING INTO GEAR WHILE DRIVING OCCASIONALLY. IT APPEARED THAT INCLINES OR ACCELERATION (EVEN THOUGH BOTH WERE GENTLE) WERE THE CULPRIT. SO I TRIED TO DRIVE THE CAR EVEN GENTLER THAN I ALREADY AM. ON APRIL 16, HOWEVER, THE CAR ALMOST COMPLETELY STALLED ON A BUSY 75 MPH HIGHWAY MULTIPLE TIMES. AS SUCH, I WAS DRIVING AT 20MPH IN CASE IT WAS SUDDEN ACCELERATION AND SPEED THAT WAS THE CULPRIT. I COULDN'T DRIVE ANY FASTER. AS YOU CAN IMAGINE, THIS MAKES FOR AN EXTREMELY DANGEROUS SITUATION. SO THIS IS HAPPENING EVERY TIME I ACCELERATE FOR THE NEXT FEW WEEKS. I BITE THE BULLET AND DRIVE ON THE RIGHT LANE AT VERY SLOW SPEEDS ON THE FREEWAY, BECAUSE I DON'T HAVE ANY OTHER FORM OF TRANSPORTATION. I TAKE IT TO AAMCO ON APRIL 20TH, AND THE MECHANICS THERE ARE ALL TERRIBLY SLICK AND SLEAZY. THEY [XXX] ME AND ESSENTIALLY WANT TO CHARGE ME $4000 TO FIX THE TORQUE CONVERTER/TRANSMISSION. WHICH IS COMPLETELY RIDICULOUS, BECAUSE ACCORDING TO KBB MY CAR COULDN'T BE WORTH MORE THAN $2K. NOW, I'VE TAKEN MY JETTA TO BE RECALLED FOR TWO SEPARATE ISSUES (THE SPECIFICS I FORGET) OVER THE PAST TWO YEARS. NEVER HAS VW EVER MENTIONED THERE WAS A PROBLEM WITH 2014 TRANSMISSION/POWER TRAINS. UPON DOING RESEARCH, THERE ARE HEAPS OF FOLKS EXPERIENCING THE SAME ISSUE AS ME. SOME ARE ELIGIBLE FOR RECALL, SOME ARE NOT. THIS IS ALL DEPENDENT ON VIN. NOW, I CALL MY LOCAL DEALERSHIP AND THEY SAY MY VIN ISN'T ELIGIBLE FOR RECALL. HOWEVER, I DISAGREE. THE PROBLEMS

Engine
Filed Apr 19, 202175,000 milesTX

I ALSO SUFFER FROM MAJOR OIL LOSS IN MY 2014 JETTA SE 1.8. I HAD CODES POP UP TELLING ME TO REPLACE SOME SENSORS, AND TURNS OUT MY OIL WAS JUST VERY LOW. WITHIN THE FIRST MONTH I HAD THE VEHICLE, PURCHASED USED IN 2020, THE ENGINE WAS COMPLETELY DRY CAUSING ME TO QUESTION THE DEALERSHIP'S PROMISE THAT AN OIL CHANGE WASN'T DONE. I JUST REPLACED THE PCV VALVE, BUT NOW I'M GETTING P0301 AND P03AF CODES, AND MY CAR BARELY MADE IT TO WORK THIS MORNING. I HAD A SUCCESSFUL TEST DRIVE LAST NIGHT WITHOUT ANY ISSUES, BUT NOW I'M AFRAID TO DRIVE IT AT ALL WITHOUT PUTTING THE OLD VALVE BACK IN.

Air Bags
Filed Apr 14, 202149,400 milesFL

EVERY SINGLE LIGHT ON THE DASH IS TURNED ON EVEN THOUGH THERE'S NO PROBLEM, AND THE SPEEDOMETER METER DOESN'T MOVE. I GOT THE ISSUE FIXED BY AN INDEPENDENT MECHANIC WHO SAID THE COMPUTER ONLY NEEDED TO BE RESET, BUT THE VW DEALERSHIP INSISTS THAT I STILL HAVE A BIG ISSUE THAT CAN EFFECT THE USAGE OF MY BRAKES, AIRBAGS, EVERYTHING, AND WANTS TO CHARGE ME $3500 FOR A NON-PROBLEM. SINCE THE SENSORS ARE ALL ON, I DON'T KNOW WHEN TO FILL UP OIL OR GAS, AND I WON'T BE ALERTED IF I HAVE A FLAT TIRE OR THERE'S AN ISSUE WITH THE ENGINE. THEY ALSO MENTIONED THAT SINCE THE SENSORS ARE DEAD IT MAY NOT DEPLOY MY AIRBAG SYSTEM. I'VE BEEN TOLD IT'S NOT WORTH FIXING, MY CAR ONLY HAS 49,537 MILES AND IS IN GOOD CONDITION; THIS IS ABSURD.

Electrical System
Filed Mar 19, 202162,000 milesCA

I HAD 38C4 RECALL FIXED ON MY CAR ON 1/14/20. PRIOR TO THAT I DID SOME ELECTRONIC ISSUES FIXED. RECENTLY I PARKED MY CAR AND IT WOULD NOT GO IN REVERSE. I GOT OUT OF PARKING SPOT AND WAS ABLE TO DRIVE FWD. I WAS ON MY WAY BACK TO WORK WITH MY COWORKERS AND MY CAR JUST SUDDENLY DIED. I RESTARTED IT AND IT WENT A SMALL WAY FURTHER AND DIED AGAIN. I HAD IT TOWED TO GALPIN VW, IN WEST HILLS, CA. THEY SAID THE COMPUTER READ THAT IT NEEDS A NEW GEARBOX. I BELIEVE MY VEHICLE HAS BEEN PART OF A COUPLE RECALLS BUT HASN'T BEEN FLAGGED. ONE OF THE RECALLS ENDED WITH PRODUCTION DATE 10/2013 AND MINE WAS MANUFACTURED 11/2013. THAT MIGHT HAVE BEEN 34F6/4V. NOT SURE. MY CAR DIED BEFORE THE FIX FOR 38C4 ALSO. I WAS ON A BUSY STREET AND COULD HAVE GOT MYSELF AND MY COWORKERS KILLED. I TRIED TO SPEAK WITH VW CUSTOMER CARE, WITH JENNIFER WHO SAID AFTER SPEAKING WITH SUPERIORS THERE WAS NOTHING SHE COULD DO. MY CAR ONLY HAS ABOUT 62,000 MILES. I NEED HELP WITH THIS.

Engine
Filed Mar 18, 2021VA

LAST YEAR I STARTED NOTICING MY ENGINE WAS RUNNING VERY ODD. THE LOW ENGINE OIL LIGHT NEVER CAME ON. I HAD BARELY ANY OIL LEFT SO I GOT AN OIL CHANGE THINKING THAT WAS THE ISSUE. A COUPLE WEEKS LATER, IT STARTED RUNNING ODD AGAIN. I CHECKED THE DIPSTICK AND IT WAS LOW ON OIL AGAIN. THIS KEPT HAPPENING FOR MONTHS. I RECENTLY TOOK IT TO VW SERVICE SHOP TO GET IT CONFIRMED IF THERE WAS AN ISSUE WITH OIL CONSUMPTION. THEY TOLD TO COME BACK TO DO AN OIL CONSUMPTION TEST FOR $300. I DIDN'T WANT TO PAY THAT MUCH JUST FOR A TEST SO I ASKED MY FRIEND THAT WORKED THERE IF THEY KNEW ANYTHING. TURNS OUT, THE SERVICE TECHS KNOW ITS A COMMON ISSUE WITH JETTAS AND IT WOULD COST $4K TO GET MY ENGINE REPLACED TO FIX THE ISSUE. I BOUGHT THE IN 2017 AND WAS SO CLOSE TO PAYING IT OFF THIS YEAR.........NOT WORTH IT..... :(

Engine
Filed Mar 15, 2021123,088 milesTX

WHILE DRIVING ON BUSY CITY ROAD CAR JUST STOPPED/DIED IN MIDDLE OF TRAFFIC. IT ALSO HAS MAJOR ISSUES NOT RESTARTING AFTER I TURN IT OFF.

Engine
Filed Mar 10, 2021CA

EXCESSIVE OIL CONSUMPTION IN A SHORT AMOUNT OF TIME

Power Train
Filed Mar 6, 202188,000 milesDC

THE CAR STARTED TO SPUTTER AS YOU PRESS THE GAS. IT STALLS AND THEN PULLS BACK, NOT ALLOWING A SMOOTH DRIVE. IT ALMOST CAUSED AN ACCIDENT AT AN INTERSECTION AFTER DRIVING THROUGH A STOP SIGN. IT IS ALMOST AS IF THE BATTERY AND THE CAR ARE FIGHTING TO SEE WHICH MECHANISM DRIVES THE CAR AND THEN THE BATTERY DOES NOT ENGAGE. THE TRANSMISSION WAS STATED THAT IT NEEDED TO BE REPLACED DUE TO THE ISSUE. THIS CAR HAS HAD ANOTHER RECALL FOR FAULTY TRANSMISSION PARTS.

Engine
Filed Feb 25, 2021110,000 milesGA

TRANSMISSION OIL COOLER LEAKING TRANSMISSION OIL. TOOK TO VOLKSWAGEN DEALERSHIP AND THEY ATTEMPTED REPAIR AND I LEFT IN THE DEALERSHIP AND WAS DRIVING AND THE CAR START SMOKING AND LEAKING OIL ALL OVER THE ROAD.

Fuel/Propulsion System
Filed Feb 18, 202175,000 milesFL

GOT THIS CAR FOR MY 16 YEAR OLD SON. IT KEEPS STALLING WHILE HE IS DRIVING AND ALSO WHILE IDLING. BEEN TO SHOP 2 TIMES. HAVE REPLACED FUEL PUMP AND CRANKSHAFT AND IT STILL DOESN'T WORK RIGHT AND I'M OUT $1200 IN REPAIRS! SERVICE CANNOT FIGURE OUT WHAT IS GOING ON. THEY HAVE HAD THE CAR A WEEK....THEN 2 WEEKS...AND IT STILL IS STALLING. THIS IS A LIFE THREATENING SITUATION. I HATE THIS CAR AND FEEL ABSOLUTELY RIPPED OFF BUYING IT USED. IF SOMETHING HAPPENS TO MY CHILD BECAUSE OF THIS STALLING ISSUE, VW IS GOING TO BE HELD RESPONSIBLE. I HAVE SEEN YEARS AND YEARS OF COMPLAINT ABOUT THIS ISSUE ONLINE AND NO ONE HAS EVER GOTTEN A RESOLUTION. THIS IS UNACCEPTABLE.

Power Train
Filed Feb 17, 2021121,111 milesFL

IN THE PROCESS OF DIAGNOSING A TRANSMISSIONS ISSUE FOR A 2014 VW JETTA TDI WITH A DSG TRANSMISSION; THIS CAR WAS RECALLED AS PART OF DIESEL-GATE AND RESOLD AFTER MODIFICATIONS. WE ARE FINDING THE TRANSMISSION CODE RELATED TO THIS VEHICLE IS NOT BEING FOUND IN ANY DATABASE RELATED TO THIS RECALL AND THE RELATED FIRMWARE FOR THE TRANSMISSION IS NOT PART OF THE COC APPLICATION. WE ARE NOT AWARE OF ANY FOREIGN OBJECT DAMAGE PRIOR TO PURCHASING THIS VEHICLE.

Power Train
Filed Feb 3, 2021100,000 milesLA

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, HE NOTICED OIL WAS LEAKING FROM VEHICLE. THE VEHICLE WAS TAKEN TO RITCHEY AUTOMOTIVE (5320 I-55 NORTH JACKSON, MS 39211, (888-698-7459) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION OIL COOLER O-RING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Engine
Filed Jan 19, 202163,670 milesFL

AS I WAS ACCELERATING ONTO THE HIGHWAY ON-RAMP, MY CAR MADE A LOUD CRACKING SOUND AND SMOKE IMMEDIATELY BEGAN TO COME OUT OF FROM UNDER THE HOOD OF MY CAR. I WAS UNABLE TO ACCELERATE AND I STEERED THE CAR TO THE HIGHWAY SHOULDER. ALL THE SERVICE AND WARNING LIGHTS ON MY VEHICLE WERE NOW ON. I IMMEDIATELY TURNED OFF MY VEHICLE. AFTER WAITING A FEW MINUTES FOR THE SMOKE TO DISSIPATE, I OPENED THE HOOD AND NOTED OIL ON THE FLOOR. UPON FURTHER INSPECTION, IT BECAME CLEAR THAT THERE WAS A LARGE CRACK/HOLE IN THE ENGINE BLOCK WHICH APPEARS TO HAVE BEEN CAUSED BY A BLOWN PISTON. MY VEHICLE HAD APPROXIMATELY 63,000 MILES AND HAD JUST RECEIVED AN OIL CHANGE 5 DAYS PRIOR. THIS CAUSED ME TO FILE A CLAIM WITH THE COMPANY THAT PROVIDED THE OIL CHANGE. PER THE REPORT ATTACHED, THE COMPANY'S INSURANCE INSPECTOR DETERMINED THAT THE ENGINE FAILURE WAS NOT A RESULT OF THE OIL CHANGE. SEE INSPECTOR'S REPORT AND PICTURES ATTACHED, WITH PERSONAL INFORMATION REDACTED. THE VEHICLE IS CURRENTLY NOT FUNCTIONAL. BASED ON ADDITIONAL RESEARCH, THIS I BELIEVE THIS MAY BE A RESULT OF A TIMING CHAIN ISSUE THAT AFFECTS A VARIETY OF VW MODELS. HOWEVER, BASED ON VIN LOOKUP AND DISCUSSION WITH VW CUSTOMER CARE, MY VIN HAS NOT YET BEEN DETERMINED TO BE COVERED UNDER THE TIMING CHAIN EXTENDED WARRANTY STIPULATED IN BULLETIN VWP-18-07.

Unknown or Other
Filed Jan 18, 2021110,000 milesNC

VOLKSWAGON JETTA IS LEAKING TRANSMISSION FLUID. CONTACTED VW THEY ADVISED ME, MY VIN WAS NOT INCLUDED IN THE RECALL SO THERE WAS NOTHING THEY COULD DO. I EXPLAINED TO THEM I DID NOT FEEL SAFE DRIVING IT DUE TO THE RECALL STATES(38B9/9V) IT CAN CAUSE FIRES.

Engine
Filed Dec 18, 2020114,000 milesGA

MY CAR'S TRANSMISSION OIL COOLER IS LEAKING TRANSMISSION OIL ALL OVER MY CAR/UNDER MY CAR. MY MECHANIC DIAGNOSED THE ISSUE. I TOOK IT TO VW DEALERSHIP FOR ANOTHER DIAGNOSTIC ONLY FOR THEM TO NOT FIX THE CAR AFTER 700.00 AND I WAS TOLD THE CAR WAS FIXED UNTIL I DROVE IT 10 MIN DOWN THE ROAD AND THE CAR WAS SMOKING AND LEAKING OIL EVERYWHERE. THE CAR ALMOST CAUGHT ON FIRE DUE TO THE LEAK.

Engine
Filed Dec 14, 202069,000 milesNY

CAR BEGAN USING EXCESSIVE OIL IN LAST YEAR. STARTED ABOUT 60,000 MILES. CURRENTLY 69,000. TODAY WOULD NOT START AND NO LOW OIL LIGHT. CHECKED OIL AND LOW. ADDED 1 QUART IN A 4 QUART SYSTEM CAR STARTED, RAN. DEALERSHIP SAYS THEY ALL BURN OIL .SOME BURN A QUART EVERY 1500 MILES. THE 2.0 LITER TURBO ENGINE IM FINDING IS THE CULPIRT. HAVE ONE OTHER IN CAR A TIGUAN BUT NO PROBLEM YET (2018 MODEL YEAR). IF THIS OIL GET LOW AS DRIVING WITH NO CHECK OIL LIGHT COMING ON 1( CAN IT STALL AND POSSIBLY CAUSE ACCIDENT.OR 2) KILL MOTOR AND LOOSE POWER TO ALL AND POSSIBLY CAUSE ACCIDENT? ANY OTHER COMPLAINTS? ANY HELP AS WHAT TO DO? THANK YOU

Power Train
Filed Nov 28, 202061,000 milesCA

THE VEHICLE FAILED TO MOVE AFTER ENTERING INTO GEAR BOTH REVERSE AND DRIVE. IT WAS REPAIRED BY A VW DEALERSHIP AND A YEAR LATER THE SAME PROBLEM HAS OCCURRED. BASED ON PREVIOUS RESEARCH IT APPEARS IT MAY BE PART OF A RECALL DUE TO TRANSMISSION ISSUES. HAD TO PAY OVER $7,000 FOR THE REPAIR

Electrical System
Filed Oct 13, 2020113,000 milesMD

WHEN THE VEHICLE DOWNSHIFTS TO LOWER GEARS THE ENGINE STUTTERS AND EVENTUALLY STALLS OUT

Engine
Filed Oct 11, 202042,000 milesTX

MY 2014 VW JETTA HAS ONLY 45,000 MILES AND IS OUT OF WARRANTY IS BURNING UP TO 5 QUARTS EVERY MONTH. I JUST PAID IT OFF BACK IN MAY OF THIS YEAR. CAN VW BE LIABLE TO FIXED IT AT NO CHARGE? WHAT ARE MY OPTIONS IF ANY?

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Volkswagen Jetta → · Every Jetta year → · How the figures are calculated →