TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. AFTER THE VEHICLE WAS PURCHASED, THE CONTACT TOOK IT TO FLOW VOLKSWAGEN WILMINGTON (5011 NEW CENTRE DR, WILMINGTON, NC 28403, 910-392-3889) WHERE IT WAS DISCOVERED THAT THERE WAS AN OIL LEAK. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V182000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE CONTACT WAS INFORMED TO CALL NHTSA FOR ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 124,000.
2014 Volkswagen Jetta complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
THE CAR'S IGNITION IS VERY DIFFICULT TO TURN ON AND OFF. IT USUALLY TAKES A FEW MINUTES TO JIGGLE THE KEY THE RIGHT WAY TO GET THE CAR TO TURN OFF, AND THEN ANOTHER FEW MINUTES AND A FORCEFUL YANK TO GET IT OUT. TURNING THE IGNITION ON CAN ALSO BE DIFFICULT, AS THE KEY DOESN'T WANT TO TURN IN THE CYLINDER AND YOU HAVE TO REALLY FORCE IT TO TURN. YOU CAN'T LEAVE THE CAR TO GET HELP BECAUSE THEN IT COULD BE EASILY STOLEN. THIS NEEDS TO BE RECALLED ASAP.
THE EPC LIGHT CAME ON AND I PULLED TO SIDE AND TURN THE CAR OFF. WHEN I TURNED CAR BACK ON THE LIGHT WAS OFF. THEN IT CAME ON ANOTHER TIME AND I NOTICE WHEN TRYING TO ACCELERATE TO THE CAR IS LAGGING. SO I DECIDED TO TAKE TO VW DEALER IN MARTINEZ GA AND THEY SAID I HAD GOTTEN SOME BAD GAS, THEY ADDED SOME 44K ADDITIVE TO THE TANK. I WAS ONLY USING SHELL GAS, SO I WAS TOLD TO TRY ANOTHER BRAND THAT WAS A TOP TIER GAS. I TRIED CITGO AND THEY HAD THE TOP TIER STICKER ON THE TANK. THE CAR DROVE GOOD FOR A DAY AND A HALF THEN THE LIGHT CAME ON AGAIN WITH ALSO THE CHECK ENGINE LIGHT AND THE CAR STARTED TO SHAKE. I HAVE REACHED OUT TO THE DEALERSHIP ONLINE AND I GOT A CALL FROM A SALES REP, WHO SAID SHE COULD HELP ASSIST WITH PURCHASING A SAFER OR NEW CAR. I DON'T WANT TO BUY ANOTHER CAR AT THIS TIME. I ONLY HAVE 125K MILES AND THE CAR WAS RUNNING FINE. I LOOKED ON THE INTERNET AND I SEE THAT THIS IS NOT A NEW ISSUE WITH VW JETTA FROM 2014 TO 2018 AND VW HAS NOT FIGURED OUT THE FIX FOR IT. I WAS SUPPOSED TO GET A CALL BACK FROM THE SERVICE ADVISOR AND I HAVE NOT HEARD FROM HIM. SO AT THE PRESENT TIME I AM DRIVING AND PULLING TO THE SIDE OF THE ROAD TO GET THE LIGHT TO TURN OFF. WHEN I GET HOME I TRY NOT TO GO ANYWHERE OTHER THAT TO WORK AND BACK.
EXCESSIVE STALLING AT INTERSECTIONS, ALMOST HIT WHEN MAKING A RIGHT TURN BECAUSE THE CAR STALLED. RESTART THE CAR AND WORKS FINE, BUT IS GETTING MORE FREQUENT.
VEHICLE IGNITION SWITCH STICKS. SOMETIMES IT IS HARD TO TURN ON OTHER TIMES IT IS VERY DIFFICULT TO TURN OFF. CONDITION IS GETTING WORSE.
2014 VW JETTA CAR KEY IS GETTING STUCK IN THE KEY IGNITION. PROBLEM STARTED AROUND ONLY AT 50,000 MILES. RIGHT NOW, AROUND 55,900 MILES, THE PROBLEM HAPPENS EVERY SINGLE TIME THE CAR KEY GETS INSERTED INTO THE KEY IGNITION. THE KEY IGNITION TURNING MECHANISM NO LONGER FEELS SMOOTH WHEN TRYING TO START OR TURN OFF THE CAR. THE WORST PART COMES WHEN TRYING TO TURN OFF THE CAR. IT IS VERY DIFFICULT TO TURN OFF THE CAR AS THE KEY GETS STUCK IN THE IGNITION. STEERING WHEEL NEEDS TO BE WIGGLED/(TURNED IN THE LEFT AND RIGHT MOTION) WHILE TRYING TO GET THE CAR KEY PULLED OFF FROM THE IGNITION. THIS IS VERY CONCERNING FOR THE OWNERS OF 2014 VW JETTA. AS I DID SOME RESEARCH ON THIS TOPIC, I HAVE FOUND OUT THAT THIS HAS BEEN AN ONGOING PROBLEM FOR VW CARS. AND YET VW CUSTOMER CARE DOES NOT TRY TO ACKNOWLEDGE THIS ISSUE AND ONLY THING THAT THEY TELL ME IS THAT THERE IS NO EXTENDED WARRANTY COVERAGE ON THE 2014 MODELS. I HAVE READ ONLINE THAT THERE IS AN EXTENDED WARRANTY FOR THE KEY IGNITION ON 2012/2013 VW JETTA. THERE SHOULD BE AN EXTENDED WARRANTY FOR THE MODEL YEAR 2014 JETTA AS WELL BECAUSE THE PARTS ARE EXACTLY THE SAME AS 2012/2013 AND 2014. I DO NOT UNDERSTAND WHY VW IS IGNORING THIS ISSUE FOR 2014 VW JETTA. FOR THE SAKE OF PUBLIC SAFETY, VW NEEDS TO ACKNOWLEDGE THIS ONGOING ISSUE AND VW NEEDS TO PROVIDE A RECALL OR AT LEAST EXTENDED WARRANTY FOR ALL THE CARS WITH THIS WELL KNOWN ISSUE. VW CUSTOMER CARE REGION MANAGER IS EXTREMELY SLOW IN RESPONDING TO THIS ISSUE. IT'S BEEN A WEE
THE DOOR LOCKS JUST CLICK CONTINUOUSLY, WHICH MEANS THE DRIVERS DOOR IS NEVER LOCKED. THIS IS A SAFETY HAZARD AS ANYONE CAN GET IN THE VEHICLE WHILE DRIVING
MY AIRBAG LIGHT CAME ON. VEHICLE HAS NEVER BEEN HIT OR IN ANY ACCIDENT. NOW THE STEERING WHEEL CONTROLS NO LONGER WORK.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SUDDENLY SHUT OFF. AFTER APPROXIMATELY TEN MINUTES, THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THREE COUNTY VOLKSWAGEN (701 RIVERSIDE AVE, LYNDHURST, NJ), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.
WHILE DRIVING THE VEHICLE, IT STARTS TO STALL OR HAVE STALLED WHILE SLOWING DOWN OR SITTING IN RUSH HOUR TRAFFIC; OR WHILE STOPPED AT A RED LIGHT. THE DEALER STATED THE CODE WAS P0011 AND THE CAMSHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE PART WAS ABOUT $75 AND THE LABOR JUST UNDER $400. THE CHECK ENGINE LIGHT CAME BACK ON WITHIN 2 DAYS AND THE ISSUE STARTED AGAIN. NOW THE DEALER STATED CODE P0011 AGAIN, AND ALSO CODE P0016 CRANK SHAFT POSITION CORRELATION WHICH IS THE TIMING BELT HE STATED. HE ALSO QUOTED A PRICE OVER $3000 TO HAVE THE WORK COMPLETED. I ASKED IF THIS WAS THE PROBLEM ALL ALONG AND THE P0011 WAS MISDIAGNOSED THE LAST TIME SINCE YOU HAVE THE SAME CODE AGAIN. WAS THE OLD POSITION SENSOR BAD OR NOT. HE COULD NOT ANSWER. I TOLD HIM I CAN'T KEEP SPENDING MONEY IF YOU CAN'T GRANTEE A FIX. I DON'T WANT TO COME BACK IN A FEW WEEKS WITH THE SAME CODE, BUT THE PRICE KEEPS GOING UP. ALSO, THAT STATED THEY COMPLETED A RECALL UPDATE TO THE ECM SOFTWARE. I TOLD THEM I WAS SURPRISED AS I HAD CHECKED NHTSA AND IT STATED 0 INCOMPLETE RECALLS. I KNOW THIS AS I RESEARCHED THE P0011 ISSUE SEVERAL WEEKS AGO, AND SOMEONE MENTIONED IN A POST TO CHECK FOR THIS UPDATE. THIS APPEARS TO BE A COMMON ISSUE AS MANY PEOPLE ON THIS SITE HAVE SIMILAR COMPLAINTS TO MY OWN, WITH THE 2014 VW JETTA: HTTPS://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/JETTA/2014/ENGINE/ENGINE_DIES_STALLS_WHILE_DRIVING.SHTML I CAN'T AFFORD TO KEEP PAYING FOR POSSIBLE FIXES. I NEED FOR VW TO WORK ON MY VEHICLE AND COMPLET
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHEN THE ACCELERATOR PEDAL WAS APPLIED, THE VEHICLE HESITATED AND FAILED TO MOVE. IN ADDITION, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED ROYAL OAKS CHEVROLET CADILLAC (3417 PARK AVENUE, PADUCAH, KY 42001, (270) 908-4810) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 47,000.
AFTER HAVING THE CAR FOR A YEAR, THE INJECTOR COIL PACK MALFUNCTION. THE CAR WOULD SPUTTER AND SLOW DOWN SPEED WHILE DRIVING AND WOULD STOP. I WENT THROUGH 3 REPLACEMENTS. WHEN THE CAR IS IDLE, THE CAR SHAKES OR LIKE IT IS STRESSING ITSELF TO WORK HARD BEING IDLE. THE KEY IGNITION IS NOW GIVING PROBLEMS. THE CAR WILL NOT RECOGNIZE THE KEY AND WILL NOT TURN ON. IF YOU HOLD THE KEY AT A CERTAIN ANGLE IT WILL TURN ON BUT IT IS HARD TO TAKE THE KEY OUT OF IGNITION.
IGNITION KEY FAILURE, IGNITION UNIT NEEDS TO BE REPLACED. KEY IS GETTING JAMMED INTO THE IGNITION. CAR IS STATIONARY.
WHILE DRIVING ON A PUBLIC ROADWAY, THE POWER STEERING ASSIST BEGAN TO DIMINISH CAUSING A NEED FOR INCREASED PHYSICAL EFFORT TO STEER THE VEHICLE WHILE AN UNUSUAL NOISE (HISSING) WAS DETECTED FROM THE ENGINE COMPARTMENT AREA. EXAMINATION AT AN AUTHORIZED VW SERVICE FACILITY REVEALED A POWER STEERING FLUID LEAK FROM THE LEFT SIDE STEERING RACK BELLOWS REQUIRING A TOTAL STEERING RACK REPLACEMENT AT A COST OF $1,886.89. VEHICLE ODO WAS 58,734 MILES AT THE TIME OF THIS REPAIR.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER'S SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THEY COULD NOT DETERMINE WHAT COMPONENT OF THE AIR BAG WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
PURCHASE (2 ) 2014 VW JETTA. THE IGNITION CILINDER STOP WORKING 6 MONTHS AFTER BUYING THE CAR. AFTER NUMEROUS TIMES AT THE DEALER WITH THE SECOND JETTA AND TELLING THEM SOMETHING IS WRONG . THE DEALER KEPT ON TELLING ME THEIR IS NO RECALL AND I WOULD HAVE TO REPLACE IT AT MY EXPENSE. THIS IS A COMMON PROBLEM SINCE LOOKING AT THIS MATTER ON THE NET. . AT TIMES THIS KEY PROBLEM IS A HASSARD BECAUSE IT CAN MAKE THE ELECTRONICS OF THE CAR FAIL. DOES SOME HAVE TO DIE FOR THIS TO BE A RECALL AND PROTECT THE CONSUMERS? PLEASE LOOK INTO THE MATTER AND MAKE VW OWN UP TO WHAT IS THE RIGHT THING TO KEEP PEOPLE ON THE ROAD AND NOT SIX FOOT UNDER. KEY STOP WORKING WHILE CAR IS RUNNING, ELECTRONIC FRAILER, YOU CAN TURN KEYS TO ANY POSITION, CAN TURN THE CAR ON, I WAS ON VACATION ON A FERRY AND COULD NOT MOVE THE CAR CB THE KEY COULD NOT BE TURNED FOR ANYTHING.
ENGINE SEIZED WITH NO PRIOR WARNING. THE OIL LIGHT OR TEMPERATURE LIGHT DID NOT COME ON PRIOR TO CAR STALLING WITH A SEIZED ENGINE. WE WERE DRIVING ON THE HIGHWAY AT HIGHWAY SPEED WHEN ALL OF A SUDDEN THE CAR WOULD NOT ACCELERATE AND AN EPC LIGHT CAME ON, NOT A CHECK ENGINE LIGHT. WHEN WE PULLED OVER THE CAR STALLED WITH ALL THE WARNING LIGHTS ON. THE DEALERSHIP TOLD ME THE NEXT DAY THAT THE ENGINE HAD SEIZED. I HAVE CHANGED THE OIL EVERY 10000 MILES WITH SYNTHETIC OIL. THERE IS NO REASON THIS SHOULD HAVE HAPPENED.
AUTOMATIC TRANSMISSION VALVE BODY FAILURE. AT AROUND 89,000 MILES VEHICLE STARTED CLICKING WHILE SHIFTING TOOK TO VW DEALER TOLD VALVE BODY IS FAILING. MOST NOTICEABLY ACCELERATION FROM A STOP IT HAPPENS AROUND SECOND GEAR. WHEN WARMED UP CAR DOES NOT SHIFT CORRECTLY AND JERKS THE CAR. HAPPENS AT ALL SPEEDS, IN TOWN AND HIGHWAY.
AIR CONDITIONER VIBRATES FRONT RADIATOR AND ENTIRE CAR. WAS WORKING GREAT ( NO VIBRATION) THEN ONE DAY WHEN TURNING ON AIR CONDITIONER IT STARTS VIBRATING THE CAR AND FRONT RADIATOR ITS NOTICEABLE AT ALL SPEEDS INCLUDING HIGHWAY. WHEN AIR CONDITIONER TURNED OFF VIBRATION GOES AWAY.
KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE.
WAS DRIVING NORMALLY STOP AT THE STOP LIGHT AND CAR RPMS STARTED TO JUMP, AS I STARTED TO DRIVE AGAIN, THE CAR STALLED ON THE MIDDLE OF THE HIGHWAY WITH CARS BEHIND ME! ENGINE LIGHT CAME ON, TOOK TO VW DEALERSHIP AND THEY SAID THAT IT JUMPED TIMING (TIMING CHAIN) AND NOW ENGINE NEEDS TO REPLACED AT AROUND $4K.
MY 2014 VW JETTA (86000 MILES) WAS PARKED. I TRIED TO TURN IT ON; IT WOULD CRANK BUT WOULDN'T START. GOT IT TOWED TO THE VW DEALERSHIP WHERE THEY TOLD ME THE TIMING BELT AND TENSIONER HAD TO BE REPLACED. THE OPENED THE ENGINE TO INSPECT FOR FURTHER DAMAGE AND FOUND SEVERAL BENT VALVES.
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
IGNITION ISSUE. AFTER TURNING ON THE CAR THE KEY GETS STUCK AND IT'S DIFFICULT TO REMOVE THE KEY FROM THE IGNITION. IT HAS TAKEN ME UPWARDS OF 25 MINUTES AT TIME TO JIGGLE THE KEY AND REMOVE IT. THIS IS AN INCONVENIENCE AND A SAFETY ISSUE.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE IGNITION SWITCH WAS MALFUNCTIONING. THE CONTACT HAD TO WIGGLE THE KEY IN ORDER TO TURN THE ENGINE OFF. THE CONTACT STATED THAT THE KEY FRACTURED AND BECAME STUCK IN THE IGNITION SWITCH. THE DEALER (LEESBURG VOLKSWAGEN, 9105 US-441, LEESBURG, FL 34788, (352) 815-2465) ACKNOWLEDGED THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE CONTACT HAD AN INDEPENDENT MECHANIC COME TO HIS HOME TO REMOVE THE KEY AND REPAIR THE IGNITION SWITCH. THE MANUFACTURER ACKNOWLEDGED THE CONTACT'S CONCERN, BUT STILL WANTED TO CHARGE HIM FOR THE REPAIRS. THE FAILURE MILEAGE WAS 90,127.
MY WHOLE SUN ROOF FLEW OFF MY CAR WHILE I WAS EXITING FREEWAY ABOUT 45M.P.H.
MY CAR HAS HAD MANY PROBLEMS AND HAS NOT BEEN ABLE TO BE FIXED THROUGH THE DEALERSHIP. ALL PROBLEMS OCCURRED AFTER 50,000 MILES. THE ENGINE SEEMS TO RUN AND START HARD. THE CAR WOULD NOT ACCELERATE WHEN DRIVING. IT WOULD REV UP BUT NO MOTION UNTIL SOMETHING EVENTUALLY SWITCHED INTO GEAR, WHILE IN MOTION ON STREETS AND HIGHWAY. IT WILL ACT LIKE THIS FOR AWHILE WITHOUT TRIGGERING A CODE. I WOULD BRING IT TO THE DEALERSHIP AND WOULD BE TOLD IT WAS NOTHING. EVENTUALLY IT WILL TRIGGER THE EPC CODE, BUT THE CODE WILL DISAPPEAR THE NEXT TIME THE CAR IS TURNED ON. ABOUT 4 DAYS AFTER THAT THE ENGINE LIGHT COMES ON. VOLKSWAGEN DEALERSHIP HAS "FIXED" THIS ISSUE ONCE BEFORE STATING THAT IT WAS A MANUFACTURE DEFECT. THEY COVERED THE COST, BUT SINCE THEN IT HAS HAPPENED AGAIN AND THEY STATE THAT NOW I AM RESPONSIBLE FOR COVERING THE REPAIR, WHEN IT WASN'T FIXED CORRECTLY OR DIAGNOSED CORRECTLY IN THE FIRST PLACE. I HAVE MISSED NUMEROUS DAYS OF WORK, AND HAVE BEEN WITHOUT A CAR DO TO DIAGNOSIS/ REPAIRS FOR OVER 2 MONTHS IN THIS PAST YEAR. THIS SHOULD NOT HAPPEN WITH ONLY 56,000 MILES ON A CAR.
IGNITION LOCKED AND LOCKED THE STEERING WHEEL AS WELL. CANNOT GET CAR STARTED
THE IGNITION SWITCH LOCKS, CANNOT TURN OFF VEHICLE. THIS HAPPENS WITH EITHER OF THE TWO IGNITION KEYS SUPPLIED BY DEALER.
CLOCKSPRING WENT BAD ON A 5 YEAR OLD VEHICLE. AIR BAG LIGHT IS ON, HORN AND STEERING WHEEL CONTROLS DONT WORK.
TAKATA RECALL, AIR BAG LIGHT CAME ON RANDOMLY AND WILL NOT GO AWAY
O RING TRANSMISSIONS LEAK, EPC LIGHT, COOLING FAN
THE HORN STOPPED WORKING. ALSO FOR THE SEAT. THE SEAT WARMER STOPPED WORKING.
I BOUGHT THESE TIRES AND ABOUT 30K MILES IN THERE WAS A SHAKING IN MY STEERING WHEEL. I HAD BEEN TOLD THE TIRES WERE ALMOST FINISHED. I HAD TO PURCHASE A WHOLE NEW SET OF TIRES TO RESOLVE THE ISSUE.
HEADLIGHTS STOPPED WORKING ON DIM. THEN TAILIGHTS WENT OUT. WE'VE HAD THE CAR 2 1/2 YEARS AND THIS IS SECOND TIME THE HEADLIGHTS HAVE WENT OUT LIKE THIS. WHEN THE HEADLIGHTS WENT OUT, THE BLUETOOTH ALSO WASN'T WORKING THE WAY IT HAD PREVIOUSLY. ALSO, THE WINDOWS WILL SOMETIMES NOT RESPOND PROPERLY. THEY WILL GO THE OPPOSITE WAY THAT I AM DIRECTING IT TO DO. (PUSH FOR UP AND IT GOES DOWN, FOR EXAMPLE). THESE INCIDENCES HAPPEN BOTH WHEN VEHICLE IS MOVING AND STATIONARY.
ISSUES WITH MY 2014 VW JETTA STARTED MARCH 2018. MY CAR HAD A ROUGH IDLE THAT WOULD PHYSICALLY IMPACT THE CAR CAUSING THE CAR TO JERK. WHEN DECREASING SPEEDS MY CAR WOULD JERK. MY CAR HAS STALLED MULTIPLE TIMES WHILE IN MOTION AND WHILE COMING TO A COMPLETE STOP. I HAVE HAD ISSUES WITH MY ENGINE MIL LIGHT AND BATTERY LIGHT WHEN MY CAR STALLED AND COMPLETELY LOST POWER. UPON THE FIRST OCCURRENCE, I BROUGHT MY VEHICLE TO THE DEALERSHIP AND THEY INFORMED ME I HAD TO GET MY SPARK PLUGS CHANGED, CAM SENSOR REPLACED, AND AN INDUCTION SERVICE. AFTER COMPLETION OF THIS WORK, MY CAR CONTINUED TO HAVE THE SAME SYMPTOMS. AFTER RETURNING TO THE CAR DEALERSHIP THEY THEN DETERMINED THAT MY TIMING CHAIN, TENSIONER, AND BRIDGE NEEDED TO BE REPLACED. AFTER THIS REPAIR WAS COMPLETED MY OIL LIGHT CAME AND I TOOK MY CAR BACK IN FOR AN OIL CHANGE. DURING THE OIL CHANGE, THE SERVICE REP INFORMED ME THAT THEY DID NOT SEE ANYTHING WRONG AND THAT I NEEDED TO MAKE AN APPOINTMENT TO HAVE ANOTHER DIAGNOSTIC TEST DONE I WANTED A SECOND OPINION BECAUSE THIS WHOLE SITUATION WAS EXACERBATING MY ANXIETY AND I DID NOT TRUST THE DEALERSHIP OR VW. PLEASE SEE THE ATTACHED WORD DOCUMENT FOR FULL REPORT.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING 10 MPH, THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE FRONT DRIVER'S SIDE WHEEL WAS BENT OUTWARDS AND THE LOWER CONTROL ARM WAS DETACHED. IN ADDITION, EACH TIME THE VEHICLE DROVE OVER A BUMP IN THE ROAD, THE CLUNKING NOISE WOULD OCCUR. THE VEHICLE WAS TOWED TO BRANDON VOLKSWAGEN (LOCATED AT 9816 E ADAMO DR, TAMPA, FL 33619, (813) 630-4000). THE TECHNICIAN INFORMED THE CONTACT THAT THE DRIVESHAFT, TIE ROD, SHOCK ABSORBER AND CONTROL ARM NEEDED TO BE REPLACED DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES AND THE EXTENDED WARRANTY, WHICH WOULD NOT COVER THE REPAIRS. THE VEHICLE WAS LATER TOWED TO REEVES VOLKSWAGEN (LOCATED AT 11337 N FLORIDA AVE, TAMPA, FL 33612, (813) 935-3354) FOR A SECOND OPINION. THE DEALER DIAGNOSED THAT THE FRONT DRIVER SIDE LOWER CONTROL ARM WAS DETACHED DUE TO CORROSION AND THE FRONT PASSENGER SIDE AND REAR CONTROL ARM WERE HEAVILY CORRODED AND THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: 190467342. THE APPROXIMATE FAILURE MILEAGE WAS 33,009.
THE CAR CAN BE TURNED ON, HOWEVER, ONCE THE KEY IS IN YOU CAN NOT TURN THE ENGINE OFF AND THE KEY BECOMES STUCK IN THE IGNITION. YOU HAVE TO DISCONNECT THE BATTERY IN ORDER TO SHUT THE ENGINE OFF. THE KEY REMAINS STUCK
MY VEHICLE STARTED FLASHING THE ENGINE LIGHT. THEN ITS STARTED STALLING. I TURNED IT OFF ,WAITED A COUPLE MINUTES AND IT WAS FINE TO DRIVE BUT STILL HAD THE ENGINE LIGHT ON. NOTHING HAPPENED UNTIL THE NEXT DAY, THE ENGINE LIGHT WASNT ON ANYMORE. AS I WAS DRIVING AT 70 MPH IT STARTED STALLING AGAIN. TOOK IT TO A SHOP AND THEY TOLD ME I HAD A COUPLE OF CODES ON. IT WAS CLEARED JUST TO MAKE SURE IT WASNT SOMETHING ELSE. AFTER ABOUT 100 MILES OF DRIVING THE ENGINE LIGHT TURNED ON AGAIN AND THE CAR STARTED STALLING AGAIN AT AROUND 65MPH. I CHANGED THE SPARK PLUGS AND THE SPARK PLUG WIRES. RUNS GREAT UNTIL ANOTHER 100MILES OF DRIVING, IT STARTED STALLING AT AROUND 75MPH. EVERYTIME THE LIGHT COMES ON, I TURN THE CAR OFF WAIT A COUPLE MINUTES AND TURN IT BACK ON WITH OUT ANY SIGNS OF MISFIRING.
TAKATA RECALL. DRIVING ON HIGHWAY TRYING TO SPEED UP AND EPC LIGHT CAME ON ENGINE CHECK LIGHT CAME ON AND STARTED FLASHING AND SKID LIGHT CAME ON. CAR BEGAN TO SLOW DOWN, SEEM LIKE SHUT OFF AND I HAD TO PULL OVER ON THE SIDE OF THE FREEWAY. WOULD SHUT CAR OFF AND TURN BACK ON, EPC LIGHT AND SKID LIGHT WOULD GO AWAY BUT ENGINE CHECK LIGHT WOULD REMAIN.
MY KEY WON'T TURN THE CAR OFF WHEN IT IS RUNNING. THE STEERING WHEEL IS NOT LOCKED. KEY FEELS LIKE ITS GOING TO BREAK OFF AND I CAN'T TURN IT.
VOLKSWAGEN 38B9/9V RECALL MY VOLKSWAGEN JETTA HAS BEEN DIAGNOSED WITH THE SAME ISSSUE THAT THE CAR HAS BEEN RECALLED FOR. I'VE TAKEN IT TO VW DEALERSHIP BUT THEY SAID MY CAR DOES NOT QUALIFY FOR THE RECALL. AFTER RESEARCHING I'VE FOUND THAT THE RECALL AFFECTS 2014 JETTAS WITH A 1.8T ENGINE, WITH THE QUALIFYING MONTH AND YEAR OF MANUFACTURE DATE (APRIL, 2014). MY CAR HAS A MANUFACTURE DATE OF APRIL 2014, ALTHOUGH MY SPECIFIC VIN NUMBER WAS NOT INCLUDED IN THE RECALL. I AM WONDERING WHY IT WASN'T LISTED, AS THE DATES MATCH UP AND THE ISSUE IS EXACTLY THE SAME. THIS IS CAUSING A MAJOR ISSUE IN MY CAR AND IS CAUSING A LEAK THAT CAN RESULT IN AN ENGINE FIRE, WHICH IS AN OBVIOUS SAFETY ISSUE. MY CAR IS HAVING SEVERE TRANSMISSION PROBLEMS NOW AND HAS COMPLETELY STOPPED NUMEROUS TIMES AT RED LIGHTS, WITHOUT ALLOWING ME TO EVEN PUT IT IN PARK, WHICH HAS ALMOST CAUSED ME TO BE IN A FEW ACCIDENTS. THE RPMS ARE GOING CRAZY, I AM EXPERIENCING ROUGH IDLING, TROUBLE IN SHIFTING GEARS, AND THE TRANSMISSION HAS BEEN LEAKING AND OVERHEATING. IT ALSO HAS TROUBLE SOMETIMES ACCELERATING ON THE HIGHWAY OR ON CITY STREETS.
THIS VOLSWAGON JETTA HAS HAD 3 SEPARATE ISSUES WITH THE IGNITION. THE CAR WILL NOT TURN OFF AND THE KEY IS STUCK IN THE IGNITION. VW REPLACED THE PART ONCE, BUT WILL NOT REPLACE IT NOW. SAME ISSUE AS BEFORE.
LEAKING TRANSMISSION FLUID AND RUNNING ROUGH
TRANSMISSION PROBLEMS? ONCE MY CAR GOT UP TO 80,000 MILES WHEN IN TRAFFIC I TAKE MY FOOT OFF THE ACCELERATOR WHILE IN DRIVE AND THEN ACCELERATE SOMETIMES THERE'S A JERKING AS IF THE CAR DOESN'T KNOW WHAT GEAR TO BE IN. NORMALLY HAPPENS AT ANY SPEED TYPICALLY WHILE DRIVING SLOWING DOWN AND ACCELERATING. DATE WHEN IT STARTED I REALLY STARTED NOTICING IT IN JANUARY 2019. I ALSO NOTICED EXCESSIVE OIL CONSUMPTION AND WHEN OIL GETS LOW ON DIPSTICK NO LOW OIL LIGHT ON DASH. OIL GETS LOWER THAN DIPSTICK. DIPSTICK BECOMES DRY BUT NO SOUND DIFFERENCE IN ENGINE AND STILL RUNS NORMALLY.
A 5 YEAR OLD CAR WITH UNDER 70K MILES IS NOW IN THE SHOP HAVING THE TIMING CHAIN REPLACED. THIS IS ABOUT HALF THE MILES AND YEARS THAT SHOULD BE EXPECTED TO GO WITHOUT TIMING CHAIN PROBLEMS.
KEY IS STUCK IN THE IGNITION AND THE CAR WILL NOT SHUT OFF
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
REAR ENDED A VEHICLE IN FRONT OF ME WITH ENOUGH SPEED TO TOTAL MY VEHICLE, HOWEVER MY SEATBELT DID NOT LOCK AND I HIT THE STEERING WHEEL WITH MY CHEST. I HAD CONCUSSION SYMPTOMS FOLLOWING THE IMPACT FOR OVER 4 HOURS (CONFUSION, FOGGINESS, SLOWED SPEECH, FATIGUE NOT NORMAL FOR THE EVENT)
THE ENGINE MAY IDLE AND STUMBLE UPON ACCELERATION. THIS MAY BE DUE TO FAULTY ENGINE CONTROL MODULE SOFTWARE MISADJUSTING THE VALVE TIMING." THI IS THE CURRENT SAFETY RECALL FOR THE SAME MAKE MODEL AND YEAR OF MY CAR, HOWEVER, MY VIN HAS NOT BEEN INCLUDED. THIS IS THE ISSUE WITH MY CAR. IT WILL HAPPEN WHILE IN PARK, WHEN SLOWING DOWN TO STOP. MY CAR HAS STALLED AS A RESULT AT A STOP SIGN OR AT A LIGHT. LAST TIME THIS HAPPENED WAS TODAY.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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