Page 5 of 11 · complaints 201–250 of 518

2013 Volkswagen Jetta complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Power Train
Filed Oct 17, 2019113,000 milesIL

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE OPERATING THE VEHICLE, THE DIRECT SHIFT GEAR WARNING INDICATOR INTERMITTENTLY ILLUMINATED, WHICH MEANT THAT THE TRANSMISSION OVERHEATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. FOX VALLEY VOLKSWAGEN ST. CHARLES (4050 EAST MAIN ST, ST. CHARLES, IL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.

Unknown or Other
Filed Oct 15, 201978,000 milesTX

I CHECKED MY VEHICLE INTO VALET SERVICES, WHILE TRYING TO PARK MY CAR THE VALET WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THEY WERE UNABLE TO FIND ME THEREFORE MY CAR WAS RUNNING FOR 2 HOURS.

Electrical System
Filed Oct 15, 2019FL

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THE CONTACT CALLED VOLKSWAGEN OF PANAMA CITY (LOCATED AT 3605 E 15TH ST, PANAMA CITY, FL 32404, (850) 763-5495) AND INFORMED THEM OF THE FAILURE. THE CONTACT DISCOVERED THAT THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Power Train
Filed Oct 9, 2019110,000 milesMI

TRANSMISSION IS IN NEED OF REPLACEMENT AT 110,000 MILES. THE MECHATRONIC UNIT WAS REPLACED AT 55,000 MILES WHILE THE VEHICLE WAS STILL UNDER WARRANTY. THE CONDITION THAT EXISTS IS EXACTLY SIMILAR TO WHAT IS DESCRIBED IN THE RECALL (34F6/4V) MAKING THE VEHICLE UNSAFE TO DRIVE. UNFORTUNATELY, THE COST TO REPAIR THE VEHICLE IS MORE THAN THE KBB VALUE. IT IS DIFFICULT TO THINK THAT 55,000 MILES IS ACCEPTABLE FOR A TRANSMISSION TO NEED TO BE REPLACED. OUR VEHICLES MANUFACTURE DATE IS 9/26/12, MISSING THE CUT OFF TO QUALIFY FOR THE RECALL BY 5 DAYS. WHEN THE VEHICLE IS AT A STOP IT WANTS TO LURCH FORWARD DUE TO THE CLUTCHES NOT TURNING THE ELECTRIC ENGINE ON. THE CAR WILL CYCLE ON AND OFF THE GAS ENGINE UNTIL YOU ARE BACK UNDER POWER. THE LURCHING CAN BE VIOLENT AND IF YOU DON'T HAVE FIRM PRESSURE ON THE BRAKE THE VEHICLE WILL LUNGE FORWARD.

Electrical System
Filed Oct 6, 2019TX

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE

Unknown or Other
Filed Oct 3, 201976,000 milesTX

WHILE GETTING MY BRAKE PADS CHANGED, THE MECHANIC WAS UNABLE TO TURN THE INGINTION SWITCH TO OFF WHILE THE KEY WAS STILL IN THE VEHICLE AFTER BEING IN PARK ON THEIR LIFT.

Electrical System
Filed Sep 14, 2019MI

KEY GETS STUCK IN IGNITION. CAN'T TURN OFF ENGINE. ALSO, OFTEN DIFFICULT TO TURN KEY FROM 'OFF' TO 'ON' POSITION; KEY GETS STUCK IN 'OFF' POSITION.

Electrical System
Filed Sep 10, 2019IL

KEY GETS STUCK IN THE IGNITION, WON'T TURN OFF UNLESS I PULL THE FUEL PUMP FUSE TO KILL THE ENGINE. IT'S THE SECOND TIME IT HAPPENS AND UNREAL HOW MUCH WE GOTTA PAY TO REPLACE IT NOT MENTIONING THE REPROGRAM KEYS, I'VE READ THE SAME THING FROM SO MANY PEOPLE HAVING THE SAME ISSUE. MAYBE IT SHOULD CONSIDERED A RECALL.

Unknown or Other
Filed Sep 9, 2019162,000 milesMD

KEY GETS STUCK IN IGNITION WHEN TURNING ON AND OFF THE ENGINE.

Electronic Stability Control (esc)
Filed Sep 7, 201943,000 milesKS

THE ENGINE WILL SHUT OFF WHEN CAR IS IN TRAFFIC OR COMING TO STOP. ENGINE RPM WILL GO TO ZERO AND POWER STEERING AND POWER BRAKING IS LOST.

Electrical System
Filed Sep 6, 201951,000 milesTX

KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE. VEHICLE WAS STOPPED IN A PARKING LOT.

Power Train
Filed Sep 2, 201980,000 milesMI

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE

Suspension
Filed Aug 16, 201921,994 milesWI

2013 JETTA WITH 21,994 MILES. ORIGINAL OWNER. CAR HAS BEEN MAKING NOISE FROM FRONT END ESPECIALLY ON LEFT HAND TURNS. INSPECTED AND FOUND FRONT OF CAR MUCH LOWER THAN USUAL AND BOTH FRONT SPRINGS BROKEN. A BROKEN SPRING CAN RESULT IN LOSS OF CONTROL AND ROAD HAZARDS TO OTHER VEHICLES FROM BROKEN METAL PARTS ON ROADWAY. WILL HAVE PICTURES NEXT WEEK WHEN WE REPLACE SPRINGS AND STRUTS. CAR RIDES SO LOW THAT I CAN'T GET MY HYDRAULIC JACK UNDER IT AT FRONT JACK POINTS.

Power Train
Filed Aug 1, 201947,000 milesCA

TRANSMISSION INPUT SHAFT BEARING FAILURE AT 51,000 MILES

Electrical System
Filed Jul 31, 201930,341 milesOH

DRIVING ON CITY STREET, THE ENGINE QUIT. THERE WAS NO POWER AND THE AUTO HAD TO BE TOWED TO A REPAIR STATION. REPAIR WAS JX1 POWER ELECTRONIC OUTPUT MODEL WHICH WAS CODED AND ADAPTED TO VEHICLE. :(PER BRUNSWICK AUTO MART DOCUMENT). IT WOULD APPEAR THAT THIS VEHICLE ENGINE ELECTRONIC CONTROL MODULE FAILED. IF THE FAILURE HAPPENED ON A HIGHWAY DURING HIGH VOLUME OF TRAFFIC A SERIOUS ISSUE WOULD OCCUR.

Unknown or Other
Filed Jul 30, 2019122,000 milesFL

TAKATA RECALL . MY ROOF CLOTH COME OFF AND MY IGNITION HAS LOCK MY LOCK KEY IN AND DOESN'T COME OUT. BOTH MY CAR KEYS ARE BROKING.

Engine
Filed Jul 29, 201965,000 milesAZ

I HAVE A VW 2013 JETTA WITH APPROX 65,000 MILES ON THE VEHICLE. WITH IN THE LAST TWO WEEKS, MY VEHICLE'S ENGINE JUST STOPPED WHILE DRIVING DOWN THE FREEWAY IN PHOENIX, AZ. I AM DRIVING AT THE FLOW OF TRAFFIC AND WHEN I SLOW DOWN AND EVENTUALLY COME TO A STOP THE ENGINE SHUTS OFF. THE FIRST TWO TIMES THERE WAS NO LIGHTS THAT TURNED ON ON THE DISPLAY PANE. LAST SATURDAY WHILE DRIVING TO THE AIRPORT TO PICK UP MY WIFE AGAIN THE ENGINE SHUTS OFF AS DESCRIBED, BUT THIS TIME, IT APPEARED ALL THE LIGHTS WERE ON THE PANEL. I HAD TO PUT THE HAZARD LIGHTS, PUT IT ON PARK TO START THE VEHICLE. I CURRENTLY HAVE THE VEHICLE AT LARRY MILLERS FOR INSPECTION AND TOLD THEM WE HAVE A SAFETY ISSUE WITH THE VEHICLE.

Electrical System
Filed Jul 14, 2019MA

MY KEY CONSTANTLY GETS STUCK IN THE IGNITION. MY CAR TURNS ON BUT NOT OFF WHICH LEAVES ME TO UNHOOK THE BATTERY AND TAKE OUT FUSE SO NO ONE STEALS MY CAR OVERNIGHT. A LOT OF PEOPLE I KNOW WITH JETTAS ARE HAVING THIS SAME ISSUES. I THINK IT IS A MALFUNCTION WITH THE IGNITION SWITCH. I ALSO HAVE A LOT OF ELECTRICAL ISSUES. MY HORN DOES NOT WORK, WINDSHIELD WIPER FLUID DOESNT WORK, MY PASSENGER WINDOW AS WELL! THERE NEEDS TO BE A RECALL ASAP !

Unknown or Other
Filed Jul 14, 201972,000 milesTX

THE KEY IS GETTING STUCK IN THE IGNITION NOT ALLOWING TO PROPERLY TURN OFF THE VECHILE.

Unknown or Other
Filed Jul 14, 201972,000 milesTX

THE KEY GOT STUCK IN THE IGNITION , NOT ALLOWING THE VEHICLE TO TURN OFF PROPERLY.

Unknown or Other
Filed Jul 14, 201972,000 milesTX

THE KEY WAS STUCK IN THE IGNITION AND NOT ALLOWING THE VEHICLE TO TURN OFF PROPERLY.

Unknown or Other
Filed Jul 14, 201972,000 milesTX

THE KEY WAS STUCK IN THE IGNITION AND NOT ALLOWING THE VEHICLE TO TURN OFF PROPERLY

Electrical System
Filed Jul 14, 201968,000 milesVA

KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE. STATIONARY IN PARK.

Unknown or Other
Filed Jul 2, 2019OK

THE KEY WON'T COME OUT OF THE IGNITION. I HAVE NOW BROKEN BOTH SETS OF KEYS.. AND STILL NO RECALL. 11 PAGES OF I BROKE MY KEY IN MY IGNITION AND STILL NO RECALL. ABSURD.

Power Train
Filed Jul 1, 2019105,000 milesTN

DSG TRANSMISSION SHIFTING HARD 2-3 AND 3-4 WITH CLANKING YOU CAN FEEL. LURCHING FROM A STOP WHEN LETTING OF THE BRAKE. THIS HAPPENS MOSTLY AT AROUND 50% THROTTLE WHEN ACCELERATING.

Unknown or Other
Filed Jun 19, 2019144,000 milesMA

KEY WILL NOT COME OUT OF THE IGNITION

Unknown or Other
Filed Jun 18, 2019124,058 milesOK

CAR WON'T SHUT OFF AND KEYS ARE STUCK IN THE IGNITION. CAR IS IN PARK, I TRY WIGGLING IT AND TURNING THE WHEEL BUT NOTHING WORKS.

Electrical System
Filed May 30, 201944,000 milesMI

IGNITION WOULDN'T TURN OFF. HAD TO MONKEY WITH THE KEY FOR ABOUT 5 MINUTES BEFORE THE CAR WOULD SHUT OFF. MULTIPLE COMPLAINTS HAVE BEEN MADE ON THIS ISSUE. PLEASE ISSUE RECALL. ALSO NOTED THAT THE KEY HAS BEEN DIFFICULT TO TURN AT TIME SINCE SHORTLY AFTER PURCHASING THE CAR A MONTH AGO.

Unknown or Other
Filed May 24, 2019FL

KEY IS STUCK IN IGNITION. CAR WON'T TURN OFF. APPARENTLY A KNOWN ISSUE.

Electrical System
Filed Apr 12, 201990,000 milesTX

ON DECEMBER 8, 2016 WE PURCHASED A 2013 VW JETTA HYBRID WITH EXTENDED WARRANTY. WITHIN 3 MONTHS IT WAS LOSING POWER, JUMPY AND NOT DRIVING CORRECTLY. THIS WAS FOR MY 16 YEAR OLD SON. IT WOULD LOSE COMPLETE POWER ON THE STREET. NOT IDEAL FOR A BRAND NEW DRIVER. TOWED IT TO DEALER, TOLD NEEDED NEW TRANSMISSION. FOUR WEEKS LATER WE FINALLY GOT CAR BACK. STILL NOTICED A JUMPY FEELING WHEN DRIVING BUT ASSUMED DEALER FIXED CORRECTLY. IN NOVEMBER 2017 SAME THING HAPPENED, LOSS OF POWER, JUMPY, NOT SAFE AT ALL. TOWED IN TO DEALER AGAIN AND THEY SAID VEHICLE NEEDED REPAIRS OF 12K AND NOT COVERED BY WARRANTY. I COULD NOT PAY THAT NOR COULD I NOT UNDERSTAND WHY IT WASN'T COVERED??? DEALER SAID CAR WAS UNDRIVEABLE AND THEY GAVE US 500.00. I STILL OWE 11K ON THE LOAN. PLEASE HELP, I AM JUST SICK ABOUT THE WAY I WAS TREATED AND THE DEBT I INCURRED FOR NO REASON. I REALLY FEEL LIKE THIS WAS A LEMON.

Electrical System
Filed Apr 6, 201950,000 milesCA

THE VEHICLE STALLS INTERMITTENTLY, LOSING POWER TO THE ENGINE. AT FIRST, IT BEGAN TO HAPPEN MONTHLY (50,000 MILES) ONLY WHILE THE VEHICLE WAS STATIONARY (AT STOP LIGHTS OR IDLING IN THE DRIVEWAY). THE ENGINE WOULD LOSE POWER AND THE BATTERY LIGHT WOULD COME ON, AND THE VEHICLE COULD BE STARTED AGAIN IMMEDIATELY. THE VEHICLE ALSO EXHIBITED LURCHING ACCELERATION AT LOW GEARS. IT WOULD NOT TRIGGER ANY CODES (FOR EITHER ISSUE), AND MULTIPLE VW DEALERSHIPS WERE UNABLE TO REPLICATE AND DIAGNOSE THE PROBLEM. THE STALLING THEN OCCURRED WHILE DRIVING (70,000 MILES), CAUSING THE STEERING TO LOCK UP. THIS OCCURRED WHILE ON A FREEWAY AT 70 MPH; THE VEHICLE HAD TO BE PUSHED OFF THE FREEWAY BY AN OFFICER AND THEN TOWED. STILL, THE VEHICLE DID NOT PRODUCE ANY CODES. AFTER OVER 1 MONTH AT THE DEALERSHIP SERVICE CENTER AND REPLACEMENT OF 4 DIFFERENT WIRES THAT APPEARED CORRODED, AND THE TRANSMISSION VALVE BODY, THE SAME ISSUES PERSISTED. THE STALLING BEGAN TO HAPPEN MORE FREQUENTLY, BOTH WHILE STATIONARY AND WHILE DRIVING, AND BEGAN TO TRIGGER THE EPC LIGHT (80,000 MILES). BY THIS TIME IT WAS CLEARLY UNSAFE TO DRIVE. NOT WILLING TO RENT A CAR FOR AN UNKNOWN DURATION FOR THE SERVICE CENTER TO ATTEMPT TO REPLICATE AND DIAGNOSE THE ISSUE, I WAS FORCED TO PURCHASE A NEW VEHICLE.

Visibility › Sun/Moon Roof Assembly
Filed Apr 4, 201998,805 milesCA

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE THE CONTACT'S HUSBAND WAS DRIVING 75 MPH, THE SUN ROOF SHATTERED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT CALLED MAITA TOYOTA OF SACRAMENTO (2500 AUBURN BLVD, SACRAMENTO, CA 95821, (916)-265-5629) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE EXTENDED WARRANTIES WERE EXPIRED AND THE VEHICLE NEEDED TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,805.

Engine
Filed Mar 26, 201970,000 milesCA

I WENT TO DEALER TO HAVE MY OIL CHANGE. I DID COMPLAIN STRANGE NOISE FROM MY ENGINE AND I MENTIONED MY ENGINE IS 2.0 TSI. IT MAY HAS A RECALL ON TIMING CHAIN EXTENSIONER. THEY CHECK THE VIN AND SAID MY CAR HAS NO RECALL AT ALL. THEY REFUSE TO PUT THAT NOTE ON MY REGISTATION. I CAN HEAR THE CHAIN NOISE WHEN I SPEED UP TO 30 MILE. ALSO SOMETIME I START THE CAR, THE BANGING STRANGE NOISE COME OUT.

Engine
Filed Feb 28, 201946,280 milesTN

DTC P2432 STORED IN ECM. VW ISSUED A WARRANTY EXTENSION FOR 2012 MODEL JETTAS FOR THIS ISSUE. BOTH MODEL YEARS HAVE EXACT SAME SAI SYSTEM AND PRESSURE SENSOR. VW IS ON ITS 3RD GENERATION OF PRESSURE SENSOR AND PIPE CONFIGURATIONS AS THEY KNOW THEY HAVE AN ISSUE. WARRANTY EXTENSION SHOULD BE GRANTED FOR 2013 MODEL YEAR.

Engine
Filed Feb 27, 201972,000 milesMA

ENGINE STALLS AND SHUTS OFF WHILE DRIVING. VEHICLE IN MOTION AT 45 MPH AND STALLED AND AGAIN AT APPROX 30MPH AND 25MPH WITHIN A WEEK.

Electrical System
Filed Feb 8, 201994,400 milesKY

TWICE STALLED AT A TRAFFIC LIGHT, CURRENTLY HAS ENGINE MALFUNCTION CODE P2015 FOR INTAKE FLAP VALVE FAILURE. VW STATES IT IS A KNOWN PROBLEM FOR THE CCTA ENGINE CODE FOR 2011-2012 VW 2.0T TSI ENGINES. HOWEVER SINCE IT WASN'T EXTENDED TO MY VEHICLE EVEN THOUGH THEY ARE THE SAME THEY WILL NOT HONOR THE EXTENDED WARRANTY BECAUSE NHTSA DIDN'T IDENTIFY MY VEHICLE YEAR YET.

Electrical System
Filed Jan 23, 201977,000 milesTX

FAULTY HORN IN BOTH STATIONATY AND MOVING POSITIONS. WILL WORK AND THEN SUDDENLY STOP WORKING. REPLACED HORN RIGHT AFTER PURCHASE, BUT CONTINUED TO HAVE PROBLEMS LATER.

Structure › Body
Filed Jan 22, 201969,400 milesMD

TAKATA RECALL, THE DOORS OPENING MECHANISM IN COLD WEATHER WON'T ALLOW YOU TO CLOSE YOUR DOOR. THIS IS A SERIOUS SAFETY HAZARD. UPON RESEARCHING THIS PROBLEM I FOUND THAT THIS HAS BEEN HAPPENING TO VOLKSWAGEN SINCE AT LEAST THE 2000S MODELS. I HAD JUST WENT OUT OF MY HOUSE AND GOTTEN INTO MY CAR WHEN I NOTICE THAT THE DOOR WOULDN'T OPEN FROM THE OUTSIDE BUT WOULD FROM THE INSIDE. I THEN WENT TO CLOSE MY DOOR AND IT WOULDN'T CLOSE. ABOUT AN HOUR OF MY CAR ON WITH THE HEAT ON FULL BLAST THE DOOR WAS FINALLY ABOUT TO CLICK SHUT.

Service Brakes
Filed Jan 10, 201943,000 milesCO

MY 18 YEAR WAS DRIVING THE CAR DOWN A SIDE STREET WHEN THE BRAKE PEDAL WENT TO THE FLOOR AND THE CAR WOULDN'T STOP. SHE WAS ABLE TO AVOID HITTING ANYTHING OR ANYBODY BY PULLING TO THE SIDE AND ALLOWING THE CAR TO DRIFT TO A STOP. THE CAR HAS APPROXIMATELY 43000 MILES AND JUST CAME OUT OF WARRANTY LESS THAN 9 MONTHS PRIOR TO INCIDENT. CAR WAS TOWED TO A VW DEALER WHERE IT WAS DISCOVERED THE MASTER BRAKE CYLINDER HAD FAILED. VW REFUSED TO COVER THE REPAIR WHICH WAS OVER $1000. VW INSISTS THIS IS NOT A CHRONIC PROBLEM ON THEIR VEHICLES DESPITE THE FACT THAT COMPLAINTS OF EXACTLY THIS PROBLEM ARE PREVALENT ON THE INTERNET.

Visibility/Wiper
Filed Jan 5, 2019VA

IT'S FREEZING OUTSIDE.THE WINDSHIELD WIPERS DON'T WORK IN THE MORNING WHEN THE TEMPERATURE IS LOW. FOR OUR SAFETY WE NOT ABLE TO DRIVE THE CAR. PLEASE HELP.

Power Train
Filed Dec 30, 201890,000 milesCA

SUDDEN LOSS OF ACCELERATION POWER AT ANY SPEED WITHOUT WARNING. ON FREEWAY MUST ROLL TO A STOP. NO ENGINE LIGHTS ON. MECHANIC UNABLE TO DIAGNOSE PROBLEM, CAR IS NOT GIVING A TROUBLE CODE. ISSUE OCCURS WHEN VEHICLE IS COLD OR HOT AT A STOP OR MOVING. IT'S BEEN OCCURRING TWICE A WEEK NOW FOR THE PAST TWO WEEKS. I'VE NOTICED SIMILAR COMPLAINTS FROM OTHER OWNERS ON AUTOMOBILE FORUMS.

Electrical System
Filed Dec 29, 2018137,000 milesOK

MY CAR WHILE ON THE BUSY INTERSTATE SUDDENLY LOST POWER. IT WAS RUNNING BUT PUSHING THE GAS PEDAL DID NOTHING. I WAS ABLE TO GET IT TO THE SHOULDER. I SHUT THE CAR OFF, WAITED 5 MIN, & TURNED IT BACK ON. THE EPC LIGHT WAS ON. I WAS ABLE TO THEN MANEUVER SLOWLY TO A NEARBY TRUCK STOP TO CALL FOR A TOW. THE CAR SURGED THE WHOLE TIME. 1 WEEK LATER THE VW DEALERSHIP SAYS ENGINE ELECTRICAL HARNESS FAILURE & THAT IT WILL COST ME $1200. OF COURSE IT'S OUT OF WARRANTY & NO RECALLS. THIS IS DANGEROUS & COSTLY.

Engine
Filed Dec 26, 201834,890 milesFL

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE APPROACHING A RED LIGHT, THE VEHICLE STALLED AND THE CHECK ENGINE AND GLOW PLUG WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO VOLKSWAGEN OF OCALA (5135 SW COLLEGE ROAD, OCALA, FL 34474) WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,890.

Visibility/Wiper
Filed Dec 12, 2018KY

THE WIPER BLADES MOTOR STOPS WORKING IN LOW TEMPERATURES. IT HAS NOTHING TO DO WITH ICY BLADES OR FROZEN SNOW, IT SIMPLY DOES NOT WORK WHEN TEMPERATURES ARE VERY LOW. ONCE TEMPERATURES GO UP, THEY START WORKING AGAIN. THIS IS A SAFETY HAZARD AND I CAN'T DRIVE WITHOUT WIPER BLADES WHEN IT SNOWS OR RAINS IN LOW TEMPERATURE. VW DEALERS SAY THEY ARE NOT RESPONSIBLE FOR THE MOTORS FAILING AND IT'S US THE CAR OWNERS WHO HAVE TO PAY ABOUT $600 PLUS $100 DIAGNOSTIC FOR THE REPLACEMENT OF THE MOTORS. I HAVE READ ON THE INTERNET THAT MANY VW CARS HAVE THE SAME PROBLEM. THINK VW SHOULD RECALL ALL CARS WITH THIS PROBLEM AND GIVE US A SOLUTION FOR FREE.

Visibility/Wiper
Filed Nov 13, 201888,000 milesPA

THE WINDSHIELD WIPER MOTOR IS LOUD AND SOMETIMES DOESN'T WORK AT ALL. VERY INTERMITTENT.

Power Train
Filed Nov 12, 201871,025 milesCA

LEFT WORK AND BARELY MADE IT OUT OF THE PARKING LOT WHEN THE CAR MADE A 'CLUNK' AND LURCHED IN D BUT WOULD NOT GO. LARGE INDICATOR LIGHT CAME ON, PUT CAR IN P, WAITED AND THEN BACK TO D. STILL WOULD NOT DRIVE. TURNED IT OFF AND WAITED A MINUTE OR TWO. WAS ABLE TO RESTART AND DRIVE TO PARKING LOT. LARGE LIGHT WAS OUT BUT CHECK ENGINE CAME ON. LOTS OF TRANSMISSION FLUID LEAKED WHILE WAITING FOR TOW TRUCK. MY VIN NOT IN RECALL. 😡

Structure › Body
Filed Nov 6, 201860,000 milesMI

INOPERATIVE DRIVERS DOOR LOCK WHEN LOCKING WITH THE KEY FOB REMOTE. DRIVER SIDE DOOR WILL NOT LOCK WITH THE KEY FOB, NOR WILL IT WITH THE BUTTON INSIDE THE CAR. IT WILL ONLY LOCK WITH THE KEY SOMETIMES. BUT EVEN THEN, PROBABLY 50% OF THE TIME IT DOESN'T LOCK WITH THAT. CAR WILL NOT LOCK WHILE YOU ARE SITTING INSIDE, OR DRIVING. NOT VERY SAFE WHEN YOU ARE GOING THROUGH DANGEROUS CITIES'.. ESPECIALLY IF YOU ARE UNAWARE WHEN THIS DEFECT IS NOT GOING TO ALLOW YOU TO LOCK YOUR DOOR, IF NEEDED. ISN'T THAT WHAT A LOCK IS FOR- SAFETY AND SECURITY? THIS IS A KNOWN PROBLEM, AND HAS BEEN FOR A WHILE- WITHIN PREVIOUS YEARS. VOLKSWAGEN IS OBVIOUSLY JUST REFUSING TO DO ANYTHING ABOUT IT. WHEN I TOOK IT TO THE VW MECHANIC, HE SEEMED VERY WELL AWARE OF THIS VOLKSWAGEN ISSUE.

Unknown or Other
Filed Oct 17, 201820,372 milesDE

THE AUTOLOCK DOOR SYSTEM FAILS TO UNLOCK THE REAR LEFT DOOR. A PESON IN THE REAR LEFT SEAT POSITION CAN NOT EXIT THE DOOR IN CASE OF EMERGENCY. THERE IS NO WAY THAT THE LEFT REAR DOOR LOCK CAN BE BYPASSED. THE PROBLEM WAS REPORTED TO VW OF AMERICA ON 10/17/18 (1 800 822-8987). THE DEFECTIVE LOCKING MECHANISM HAS BEEN INTERMITANTLY MALFUNCTIONING FOR AT LEAST 6 MONTHS

Electronic Stability Control (esc)
Filed Oct 16, 201874,000 milesNJ

WHILE DRIVING ON THE HIGHWAY THE CAR CUT OFF THE EPC LIGHT CAME ON . I MANAGED TO RESTART AND PULL OVER AND THEN AFTER THREE ATTEMPTS THE CAR STARTED AND STAYED ON . THE EPC LIGHT CAME ON AGAIN. I HAD THE CAR LOOKED AT BY THE CAR REPAIR SHOP THAT I WAS NEAR OUT OF FEAR OF DRIVING; BUT NO SOONER DID I GET THE CAR BACK THE SAME THING STARTED HAPPENING TO THE VEHICLE( WHILE IN MOTION THE CAR STALLS NO LIGHT NECESSARILY COME ON WITH EXCEPTION OF THE EPC LIGHT WHICH DOES NOT STAY ON. OPPOSE TO ME POURING MONEY INTO THE CAR I READ ABOUT RECALLS AND THIS SAME THING IS HAPPENING IN OTHER MODELS BUT MY VIN IS NOT LISTED AND I WANT IT INCLUDED THIS IS DANGEROUS AND INCONVENIENANT PLEASE HELP ME

Unknown or Other
Filed Oct 15, 2018NC

IGNICIN WON'T WORK KEY STOCK

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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