2009 Volkswagen Jetta complaints

FOR THE PAST YEAR OR SO MY 2009 JETTA TDI (DIESEL) HAS HAD THE SAME RECURRING PROBLEM: MY GLOW PLUG LIGHT WILL COME ON AND I LOSE NORMAL DRIVING CAPABILITIES. I CANNOT ACCELERATE OR MAINTAIN SPEED AS I NORMALLY DO. MY CAR WILL REMAIN AROUND 25 MPH, SOMETIMES LOSING POWER UNTIL I AM FORCED TO PULL OVER. MY SOLUTION HAS BEEN TO TURN THE CAR OFF, AND BACK ON AGAIN. THE LIGHT WILL GO OFF AND I CAN DRIVE NORMALLY MOST OF THE TIME. SOMETIMES I HAVE TO LEAVE THE CAR OFF FOR A PERIOD OF TIME TO REGAIN STANDARD DRIVING CAPABILITIES. IT HAS BEEN ABOUT 2 WEEKS SINCE THAT HAS HAPPENED. 2 DAYS AGO, MY ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALER AND THEY PULLED CODES P0087 AND P0088 (FUEL PRESSURE TOO HIGH AND FUEL PRESSURE TOO LOW AT THE SAME TIME). THEY WANT ME TO REPLACE THE FUEL RAIL, WHICH WILL BE AN ESTIMATED $1000 IN TOTAL PARTS/LABOR. I CALLED ANOTHER DEALER IN HOPES OF GETTING A BETTER PRICE AND THEY ARE PUT OFF BY THE FIRST DEALER'S RECOMMENDATIONS. I WAS TOLD THERE IS NO EVIDENCE OF METAL IN MY FUEL SYSTEM BUT EVEN SO, OTHER DEALER THINKS THIS WILL BE MORE SERIOUS THAN JUST REPLACING THE RAIL. AFTER RESEARCHING I AM BEGINNING TO THINK THAT I AM EXPERIENCING THE BEGINNING OF HPFP FAILURE. I FEEL LIKE I AM DRIVING A TICKING TIME BOMB AND I'M NOT SURE WHAT TO DO! REPLACING THE FUEL RAIL FEELS LIKE A QUICK, EXPENSIVE AND INEFFICIENT SOLUTION TO A BIGGER PROBLEM. I CONTACTED VOLKSWAGEN CUSTOMER CARE AND I WAS TOLD THAT I WILL RECEIVE A CALL FROM A REGIONAL AGENT ABOUT MY SITUATION

HIGH-PRESSURE DIESEL FUEL PUMP (HPFP) BEGAN TO FAIL. HEARD HIGH-PITCHED WHINE COMING FROM HPFP AFTER ENGINE HAD BEEN TAKEN AT LEAST ONCE PAST 2100 RPMS AFTER STARTUP. VW DEALERSHIP SERVICE DEPARTMENT CONFIRMED HPFP IMMINENT FAILURE AND REPLACED IT UNDER WARRANTY. *TR

DRIVING ON A BUSY 4 LANE ROAD MY CAR SUDDENLY STOPPED JUST FLASHED A FEW LIGHTS ON THE PANEL FOR FEW SECONDS. THE CAR WOULD NOT START. COULD NOT BE MOVED LUCKY THAT THERE WERE NO INJURIES. THE VEHICLE TOWED TO VW DEALER, BASIL VW AT LOCKPORT AND WAS TOLD THAT THE HIGH PRESSURE FUEL PUMP EXPLODED. CAUSED EXTENSIVE DAMAGE REQUIRING NUMEROUS COMPONENTS, WITH A TOTAL COST OF ABOUT $7,000.00 THE CAR WAS SERVICE BY A VW DEALER OR BY A REPAIR SHOP OWNED BY AAA OF WNY LOCATED AT CLARENCE NY. THIS CAME ON WITH OUT A WARNING, WAS NOT INFORMED ABOUT THIS PROBLEM. HAD OWNED DIESEL CARS SINCE 1977 AND DID NOT FACE ANY SUCH PROBLEM OR HEAR OF SUCH A PROBLEM. *TR

TIMING CHAIN TENSIONER FAILED RESULTING IN ENGINE FAILURE. *TR

INTERMITTENT ELECTRICAL PROBLEMS FROM UNDETERMINED SOURCE FOR LAST YEAR, ENDED UP LOSING ALL LIGHTS ON PASSENGER SIDE OF CAR, AND SOME LIGHTS/LIGHT FUNCTION ON DRIVER'S SIDE, INCLUDING BRAKE LIGHTS, TURN SIGNALS, HEADLIGHTS ETC. RANDOM SECURITY ALARM GOING OFF WITHOUT BEING ABLE TO TURN IT OFF, BRAKE WARNING LIGHTS, TRACTION CONTROL ISSUES. AFTER A QUICK INTERNET SEARCH I BECAME AWARE THAT THIS IS A VERY COMMON PROBLEM AND KNOWN VW ISSUE, AND FOUND F16 FUSE TO BE MELTED ALONG WITH A PORTION OF THE FUSE BOX. CALLED THE ONLY VW DEALER IN THE CITY 10/23/14 AND WAS TOLD I HAD TWO SAFETY RECALLS ON MY CAR, ONE FOR AN ECM SOFTWARE UPDATE AND ONE FOR THIS ELECTRICAL ISSUE, NEITHER OF WHICH I WAS NOTIFIED OF, YET HAVE BEEN NOTIFIED TO HAVE THE "DIESEL ONLY" STICKER INSTALLED, AND HAVEN'T MOVED SINCE LONG BEFORE I PURCHASED THE CAR. DEALER IS NOT ABLE TO LOOK AT MY VEHICLE UNTIL 10/27/14 AND CANNOT PROVIDE A LOANER CAR SINCE VOLKSWAGEN WON'T REIMBURSE THEM FOR THAT COST. CALLED VOLKSWAGEN CUSTOMER SERVICE AND SPOKE WITH DOUG, ONLY TO BE TOLD THEY COULD NOT AUTHORIZE RENTAL CAR REIMBURSEMENT, AND I WOULD NEED TO EITHER SHOULDER THAT EXPENSE MYSELF OR CONTINUE DRIVING THE CAR IN IT'S CURRENT STATE. INFORMED HIM THAT THE CAR WAS NOT SAFE TO BE DRIVEN WITH THE LIGHTING ISSUES, AND FUSE F16 BEING TIED INTO ABS AS WELL, WAS TOLD HE COULDN'T HELP ME. IF THEY HAD DONE THE CORRECT THING, I WOULDN'T BE LEFT IN AN UNSAFE CAR TO TRANSPORT MY FAMILY, DUE TO THEIR ENGINEERING DESIGN NEGLIGENCE. *TR

THE CAR WAS RUNNING FINE UP TO THE TIME IT QUIT. IT STALLED IN A PUDDLE AFTER 7 DAYS OF RAIN SO I ASSUMED IT HAD GOTTEN WATER IN THE SYSTEM SOMEHOW. I HAD IT TOWED TO MY LOCAL MECHANIC. HE IN TURN CALLED THE DEALER WHO SAID THEY WERE UNABLE TO SELL HIM THE PARTS FOR THE REPAIR AND THAT I NEEDED TO HAVE IT TOWED TO THEM. I HAVE SINCE BEEN TOLD THE REPAIR WORK WILL BE BETWEEN 8 AND 10 THOUSAND DOLLARS TO REPLACE THE DIESEL FUEL SYSTEM! I TOLD THEM TO HOLD OFF SO THAT I CAN WAY MY OPTIONS. I HAVE SINCE VERIFIED THAT INDEED THE HIGH PRESSURE FUEL PUMP HAD DISINTEGRATED AND DESTROYED THE FUEL SYSTEM. *TR

2009 JETTA TDI SPORTWAGEN. DURING A PANIC STOP TO AVOID AN ACCIDENT THE ABS AND ATC (TRACTION CONTROL) DASH INDICATOR LIGHTS CAME ON SOLID ALONG WITH AN ALARM AND THE BRAKE INDICATOR LIGHT FLASHING ON AND OFF. DURING THIS PANIC STOP BOTH REAR BRAKES LOCKED. TURNING THE IGNITION OFF AND ON RESET THE INDICATOR LIGHTS. TEN MINUTES LATER I ATTEMPTED TO DUPLICATE THE INCIDENT ON A QUIET SIDE STREET BY DRIVING AT 20 MPH AND HITTING THE BRAKES HARD ENOUGH TO ENGAGE THE ABS. ONCE AGAIN THE INDICATOR LIGHTS CAME ON AND ALARM SOUNDED. DEALER DIAGNOSED PROBLEM AS FAILURE OF THE ABS CONTROLLER. RESEARCH ON INTERNET INDICATED THAT THIS IS A COMMON PROBLEM WITH 2009 JETTAS WITH HUNDREDS OF SIMILAR OCCURRENCES. THE PART IS $1750 PLUS LABOR TO INSTALL BRINGS TOTAL TO $2200. THE ABS CONTROLLER IS NOT A WEAR ITEM AND SHOULD NOT BE FAILING ON A CAR WHICH HAS 62,400 MILES ON IT. THE CAR HAS BEEN DEALER MAINTAINED AND SERVICED SINCE NEW. THIS WAS THE FIRST TIME THE ABS HAD BEEN ENGAGED OTHER THAN DURING THE WINTER ON SNOW COVERED ROADS. *TR

THIS ISSUE HAS BEEN HAPPENING IN MY JETTA TDI FOR OVER A YEAR, AND SO FAR MY MECHANIC HAS BEEN UNABLE TO FIGURE OUT THE CAUSE. I HEAR A DING AND THE GLOW PLUG LIGHT BEGINS FLASHING, AND ON THE SMALL SCREEN I SEE "ENGINE FAULT - WORKSHOP" ONCE. THE CAR SOMETIMES SEEMS TO LOSE POWER OR GO INTO "LIMP MODE" BUT SOMETIMES THERE IS NO AFFECT ON HOW IT DRIVES. WHEN I PULL OVER AND TURN OFF THE CAR, THEN TURN IT BACK ON, THE ERROR IS GONE AND THE CAR DRIVES FINE. THIS HAS HAPPENED MORE & MORE FREQUENTLY, ALMOST ALWAYS WHEN I'M DRIVING ON THE HIGHWAY. IT NOW HAPPENS AT LEAST EVERY OTHER WEEK OR SO. AFTER DOING SOME RESEARCH I SEE THAT THIS IS A PRETTY COMMON PROBLEM FOR JETTA TDIS, AND IT SEEMS THAT VW NEEDS TO DO SOMETHING ABOUT IT! THE LAST TIME I HAD MY CAR IN THE SHOP FOR IT, ANOTHER CHECK ENGINE LIGHT HAD COME ON, AND THAT WAS FIXED, BUT THIS ISSUE WAS NOT BECAUSE MY MECHANIC COULDN'T REPLICATE THE PROBLEM. NOW THAT I'VE DONE MORE RESEARCH I AM CALLING MY MECHANIC IN THE MORNING. *TR

AFTER IDLING FOR APPROX 5 MINUTES ON A HOT AFTERNOON (95F), I TRIED TO ACCELERATE THE VEHICLE AND IMMEDIATELY FELT A SPUTTERING FROM THE ENGINE. THE ENGINE LIGHT CAME ON AND THEN THE EPC LIGHT; THE VEHICLE STARTED TO LOSE POWER. AFTER TURNING OFF THE ENGINE FOR A FEW MINUTES AND RESTARTING, THE VEHICLE WAS STILL SPUTTERING HOWEVER WE WERE ABLE TO DRIVE IT HOME APPROX 10 MILES ON A CITY STREET. THE VEHICLE WOULD NOT ACCELERATE OVER 20 MPH. AFTER TAKING TO THE DEALERSHIP THEY ADVISED THAT AN ENGINE COIL HAD FAILED AND NEEDED TO BE REPLACED. THE INCIDENT OCCURRED AGAIN 5 MONTHS LATER WITH THE SAME CONCLUSION FROM THE MECHANIC. *TR

THE WATER PUMP FAILED AT APPROXIMATELY 70 MPH. THE IMPELLER CAME OFF OF THE SHAFT INSIDE OF THE PUMP BECAUSE OF A POOR DESIGN(PLASTIC). THIS CAUSED THE VEHICLE TO OVERHEAT. WENT AHEAD AND HAD THE TIMING BELT DONE ALSO. COST OF REPAIR WAS $1131.87. *TR

THE TURBOCHARGER FAILED AT LOW SPEED. THERE WAS A LOUD WHINING/HOWLING SOUND. THE COST OF REPAIR WAS $2,566.64. *TR

I REPLACED THE BRAKE PADS ON THE ABOVE DESCRIBED VW. FOR MORE COMPLETENESS IT IS A VW JETTA 2009 SPORTWAGEN, TDI (DIESEL). THE 4 FRONT BRAKE PAD THICKNESSES WERE ABOUT 3/16", THE 4 REAR BRAKE PAD THICKNESSES WERE 1/16". THIS IS VERY UNUSUAL. ALL CARS THAT I HAVE OWNED ETC. EXPERIENCE FASTER FRONT PAD WEAR THAN REAR PAD WEAR. THIS IS ALSO WHAT VW EXPECTS AS THEY HAVE THE ELECTRONIC WEAR SENSOR ON THE FRONT BRAKE PAD. I BELIEVE THAT THIS MAY BE CAUSED BY A DEFECTIVE PROPORTIONING VALVE OR BY A TOO SOFT PAD MATERIAL. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS IDLING AND ATTEMPTING TO ACCELERATE, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.

FUSE F16 MELTED IN ENGINE FUSE BOX DISABLING ALL RIGHT SIDE LIGHTS AND TURN SIGNALS. THIS IS A COMMON COMPLAINT AND ALSO SUBJECT TO RECALL ON 2009 TIGUANS. THIS IS THE SAME PROBLEM, A HARD-COATED FUSE SHOULD BE INSTALLED VIA A RECALL. *TR

WHILE DRIVING MY 2009 JETTA SPORTWAGON TDI ON A 3-LANE ARTERIAL, THE ENGINE BEGAN TO SPUTTER AND AT THE SAME TIME THE GLOW PLUG DASHBOARD LIGHT BEGAN FLASHING. WITHIN 5 SECONDS THE ENGINE STALLED COMPLETELY AND WOULD NOT RESTART, LEAVING THE CAR DISABLED IN THE MIDDLE OF THE LANE. AN INDEPENDENT REPAIR SHOP DISCOVERED THAT THE HIGH PRESSURE FUEL PUMP (HPFP) HAD SHATTERED AND SENT SHARDS OF METAL DOWNSTREAM THROUGH THE FUEL SYSTEM. THOSE SHARDS IN TURN DAMAGED THE FUEL LINES AND FUEL INJECTORS. THE INDEPENDENT REPAIR SHOP WAS UNABLE TO SECURE A REPLACEMENT PART FOR THE HPFP FROM ITS USUAL SOURCES AND CONTACTED THE LOCAL VOLKSWAGEN DEALER. THE VW DEALER WOULD NOT SELL THE PART TO THE INDEPENDENT SHOP BUT INDICATED THAT VOLKSWAGEN WOULD REPAIR THE PROBLEM AT NO COST EVEN THOUGH THE CAR WAS NO LONGER UNDER FACTORY WARRANTY. WHEN I SPOKE TO THE PARTS MANAGER AT THE VW DEALER, SHE INDICATED THAT HPFP FAILURE WAS A KNOWN BUT UNCOMMON PROBLEM AND THAT SHE SAW CARS WHERE THIS HAD HAPPENED "ABOUT 10 OR 12 TIMES A YEAR." WHEN I HAD THE CAR TOWED TO THE DEALERSHIP AND SPOKE TO THE SERVICE MANAGER, HOWEVER, HE SAID THAT MY CAR WAS THE 7TH OR 8TH CAR ON HIS REPAIR FLOOR AT THAT TIME WITH A FAILED HPFP, AND THAT HE HAD BEEN SEEING "ABOUT 15 TO 20 CARS A MONTH" WITH THIS PROBLEM. HE SAID THAT SOME OF THEM HAD PROBABLY FAILED DUE TO MISFUELING, BUT THAT OTHERS FAILED FOR NO APPARENT REASON. HE SAID IT WAS PROBABLY DUE TO A SLIGHTLY DIFFERENT DIESEL FORMULATION IN THE US VS. IN EUROPE. WHEN I

THE REAR SEAT BELTS ON THE LEFT AND RIGHT SIDE NO LONGER FUNCTION. THEY WILL NOT RETRACT OR EXTEND AND ARE LOCKED UP. THEY ARE NOW UNUSABLE. *TR

HIGH PRESSURE FUEL PUMP FAILED (2.0L TDI CLEAN DIESEL MOTOR). THIS IS COVERED UNDER EA11003. *TR

I TRIED STARTING MY CAR AND THE ENGINE WOULD NOT TURN OVER, AS IF IT WAS NOT GETTING ANY FUEL. AFTER NUMEROUS ATTEMPTS I HAD MY CAR TOWED TO COMMONWEALTH VOLKSWAGEN IN SANTA ANA , CA. THEY DIAGNOSED THE PROBLEM AS A FAILED HIGH PRESSURE FUEL PUMP WHICH SENT SLIVERS OF METAL THROUGHOUT THE FUEL SYSTEM. THE ENTIRE FUEL SYSTEM,(HOSES PIPES INJECTION UNITS FUEL PUMPS, FILTERS, ETC.) WAS REPLACED. VOLKSWAGEN PAID FOR THE ENTIRE REPAIRS. I WAS TOLD BY THE VOLKSWAGEN SERVICE REPRESENTATIVE THAT THEY HAD SEEN THIS ISSUE BEFORE AND THAT IT WAS NOT UNCOMMON IN 2009 & 2010 JETTA TDI AND OTHER TDI MODELS. THEY ASKED IF GASOLINE HAD EVER BEEN USED AND I INDICATED THAT I HAVE ONLY USED DIESEL FUEL AND THAT VOLKSWAGEN HAD RETROFITTED THE FUEL NOZZLE RECEPTACLE TO ONLY ACCEPT DIESEL FUEL NOZZLES. IT CONCERNS ME THAT VOLKSWAGEN KNOWS ABOUT THIS PROBLEM, THAT THEY REPAIR THE VEHICLE AT THEIR EXPENSE, NO QUESTIONS ASKED, AND IT HAS BEEN REPORTED HUNDREDS OF TIME BY VOLKSWAGEN OWNERS ON A VARIETY OF INTERNET WEBSITES, YET VOLKSWAGEN IS NOT RECALLING THE VEHICLES TO PROACTIVELY FIX THE PROBLEM. THEY FIX THE PROBLEM ONE AT A TIME AS IT OCCURS. THEY WAIT UNTIL THE SYSTEM FAILS AND THE CONSUMER IS PUT IN JEOPARDY OF BEING IN A MAJOR, LIFE THREATENING ACCIDENT OR STRANDED IN A REMOTE AREA. THIS PROBLEM HAS ALSO OCCURRED WITH MY 2010 VOLKSWAGEN JETTA TDI IN AUGUST 2014, AT NIGHT, 50 MILES FROM THE NEAREST VOLKSWAGEN SERVICE CENTER. I REPORTED THIS INCIDENT TO NHTSA AS WELL. VOLKSWAGEN NEEDS TO TAKE OW

GOING DOWN THE INTERSTATE AT 70MPH BESIDE A SEMI, THE CAR SLIGHTLY (NOT ENOUGH TO TAKE ME OUT OF MY LANE) PULLS TO THE SIDE & DING! DING! DING! 'ABS' & 'ESP' LIGHTS COME ON & THE EMERGENCY 'BRAKE' LIGHT ON THE DASH STARTS FLASHING. NO ADDITIONAL SYMPTOMS THAT I NOTICED ON THE NEXT 15MILES TO WORK, JUST THE DASH LIGHTS. UPON ARRIVING AT WORK I PARK & SHUT THE CAR OFF. RESTART IT. AND EVERYTHING APPEARS AS THOU IT WAS AN ABERRATION. NO LIGHTS. NO DINGING. FROM A CAR THAT GOES NUTS WHEN YOU'RE SIMPLY JUST LOW ON WIPER-FLUID, IT COULD BE SOMETHING MAJOR LIKE AN ABS MODULE OR 'SPEED SENSOR' (FROM WHAT 100S OF OTHER OWNERS SAY ONLINE) OR SOMETHING 'MINOR' LIKE A CORRODED FUSE. NEEDLESS TO SAY, WHILE I'M WINCING AT THE POTENTIAL REPAIR COSTS, I'M IN FEAR OF & DREADING MY DRIVE HOME THIS EVENING. I'M GLAD NO ONE WAS HURT THIS TIME BUT AS WE ALL KNOW, THE ODDS ARE SOMEONE IS GOING TO GET HURT. WHATEVER IS CAUSING THIS PROBLEM FOR NUMEROUS VW OWNERS IS A SAFETY ISSUE. IF ABS & TRACTION CONTROL ARE MANDATORY FEATURES ON A CAR VIA THE NHTSA, IT STANDS TO REASON THAT RAMPANT PROBLEMS SUCH AS VW JETTA OWNERS ARE EXPERIENCING IS A MANUFACTURER'S QUALITY ISSUE. IT'S NOT NORMAL WEAR & TEAR. I ACTUALLY TRUST THE NHTSA TO DO THE RIGHT THINGS HERE; FIND OUT WHAT THE PROBLEM IS & MAKE VW FIX IT. THE ONLY OTHER OPTION THE NHTSA HAS IS TO IGNORE A BLATANT PROBLEM WITH THE ABS & TRACTION STABILITY CONTROLS OF A MASS PRODUCTION FAMILY SEDAN/VEHICLE. *TR

MY VW JETTA TDI 2009 STALLED IN TRAFFIC IN DEC. 2010, IT WAS ONLY A YEAR OLD WITH 23,000 MILES. THE DEALER SAID I MUST HAVE PUT REG. GAS AND NOT DIESEL. I SAID I HAD RECEIPTS AND HE COULD TEST IT TO PROVE I HADN'T. THE DAMAGE WAS $8,000 FOR A NEW FUEL SYSTEM INCLUDING TANK. IT WAS CALLED A HIGH PRESSURE FUEL PUMP MALFUNCTION WITH FUEL SYSTEM CONTAMINATION. HE SAID THERE WAS METAL SHARDS THAT DISINTEGRATED THE ENTIRE FUEL SYSTEM. IT WAS COVERED UNDER WARRANTY. NOW AUGUST 7, 2014, THE EXACT SAME THING OCCURRED AND IT IS NOT UNDER WARRANTY BUT THE DEALER WILL COVER IT AGAIN FOR FREE. CHECKING ON-LINE, I SEE THIS IS A COMMON PROBLEM AND THERE NEEDS TO BE A RECALL OR WE SHOULD GET A NEW CAR. I ASKED DEALER IF HE COULD GUARANTEE IT WON'T HAPPEN AGAIN AND HE CAN'T! BUT HE SAYS VW WILL ALWAYS FIX IT FOR FREE IF IT HAPPENS AGAIN. WHAT IF IT HAPPENS AND SOMEONE DIES IN AN ACCIDENT WHEN IT STALLS ON THE FREEWAY? WILL THEY DO A RECALL ONCE SOMEONE DIES?!!!!! *TR

MY HUSBAND AND I WERE DRIVING, AND WE HEARD A VERY FAINT, HIGH PITCH SCREECHING SOUND, LIKE A PULLEY SYSTEM WAS GOING OUT. WE DROVE ANOTHER 500 FEET, AND THEN THE ENGINE STALLED. THEN THE BLINKING GLOW PLUG LIGHT CAME ON. THANKFULLY WE WERE NOT GOING VERY FAST, AND THE ROAD WAS NOT BUSY. WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD. WE TRIED TO START THE CAR AGAIN, BUT IT WOULDN'T TURN OVER. WE HAD TO GET THE CAR TOWED TO A SHOP. THERE ARE SMALL PIECES OF METAL FOUND IN THE FUEL FILTER, WHICH INDICATED THE HIGH PRESSURE FUEL PUMP FAILURE. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR DRIVER SIDE WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE REAR COIL SPRING FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000. UPDATED 9/18/14*CN

WAS TURNING RIGHT ONTO A BACKROAD, SHIFTING FROM GEARS 1 TO GEAR 2 HITTING 22 MPH. LOST ALL ACCELERATION, HAD TO PULL OVER AND TURN VEHICLE OFF, SMELL OF SMOKE BUT NO VISUAL, LET VEHICLE SIT, CHECKED OIL, COOLANTS, ALL PERFECT. SMELL WENT AWAY, ATTEMPTED TO START VEHICLE WITH HOOD OPEN, CHECKED ENGINE WITH VEHICLE ON, MOVEMENT OF 1-2 INCHES FROM ENGINE ROCKING SEVERELY. TURNED VEHICLE OFF, TOWED TO DEALERSHIP. *TR

DRIVING ON MY WAY HOME FROM WORK IN TOWN AND ALL OF A SUDDEN THE GLOW PLUG LIGHT COMES ON FLASHING AND THE ENGINE LIGHT APPEARS ON THE DASH. I IMMEDIATELY TURNED OFF THE CAR RESTARTED THE CAR AND THE PROBLEM WAS NOT RESOLVED AND A MESSAGE APPEARED ON THE SASH "ENGINE FAULT WORKSHOP!". HPFP FAILURE. *TR

I STARTED MY VEHICLE WHEN I GOT A LIGHT BULB FAILURE LIGHT ON MY DASH, AFTER INVESTIGATING ALL AFFECTED BULBS WHICH WERE ALL ON THE RIGHT SIDE OF THE VEHICLE I LOOKED AT THE FUSES. COME TO FIND OUT THERE ARE TWO SPOTS IN THE FUSE BOX THAT ARE 30 AMPS AND WERE MELTED BUT NOT BLOWN. THE FUSE BOX ITSELF HAS BEEN MELTED AS WELL. I REPLACED THE FUSES AND ABOUT ONE YEAR LATER IT HAPPENED AGAIN. I JIGGLED THE FUSES THAT WERE MELTED AND THE LIGHTS STARTED TO WORK AGAIN. *TR

I HAVE OWNED VEHICLE FOR 2.5 YEARS, WENT TO CHECK THE STATUS OF THE SPARE TIRE AND FOUND THAT THE SPARE TIRE WELL WAS FILLED WITH WATER. SEARCHING HERE AND THERE I SEE THAT THIS IS A KNOWN PROBLEM WITH THIS VEHICLE, SOMETHING TO DO WITH THE SUNROOF DRAIN TUBES. I BOUGHT THIS CAR FROM A VW DEALER AND HAVE HAD IT SERVICES AT A VW DEALER AND NO ONE HAS MENTIONED ANYTHING ABOUT THIS. WITH ALL THE ELECTRONICS ON THE CAR THIS COULD HAVE CAUSED A MAJOR OUTAGE. *TR

I WAS DRIVING WHEN I HEARD A METALLIC SOUND, A QUICK INSPECTION AT THE SIDE OF THE ROAD DID NOT REVEAL ANYTHING. I DROVE IT TO A REPAIR SHOP WHERE THEY FOUND THAT THE REAR DRIVER SIDE SPRING HAD SNAPPED. MY MECHANIC STATED THAT HE SEES THIS FREQUENTLY WITH JETTAS. *TR

WHILE DRIVING ON FREEWAY CAR COMPLETELY SHUT-OFF. COASTED TO OFF-RAMP, STOPPED CAR AND THEN RE-STARTED IT. DEALER LATER DIAGNOSED IGNITION SWITCH PROBLEM (INTERMITTENT IGNITION SWITCH FAULTS LOGGED) AND RECOMMENDED REPLACEMENT OF THE IGNITION SWITCH. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THERE WAS A SUDDEN LOSS ON ENGINE POWER AS THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH A FRACTURED HIGH PRESSURE FUEL PUMP AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 119,000.

AS I WAS TRAVELING FROM FT COLLINS BACK TO DENVER ON THE I25 FREEWAY GOING APPROXIMATELY 65 MPH WHEN MY CAR SUDDENLY LOST POWER. WHEN I PRESSED ON THE GAS PEDAL ALL I HEARD WAS THE ENGINE REVVING BUT NO POWER. I WAS ABLE TO MOVE MY CAR SAFELY TO THE SHOULDER OF THE FREEWAY BY SHEER LUCK OF THE TIME OF DAY THIS HAPPENED AND THEN PROMPTLY CALLED A TOWING COMPANY. *JS

FLASHING GLOW PLUG LIGHT AND ENGINE WARNING WITH LOSS OF POWER. ENGINE DIED WITHIN SEVERAL MINUTES. COASTED TO SAFE SPOT TO PULL OFF ROAD. TOWED TO VW DEALER WHO DIAGNOSED HIGH PRESSURE FUEL PUMP (HPFP) FAILURE WITH METAL THROUGHOUT FUEL SYSTEM. *TR

DRIVING IN THE NEIGHBORHOOD WHEN ALL OF A SUDDEN CAR'S RPM'S GO SUPER HIGH. I TURN OFF THE VEHICLE AND IT WOULDN'T START AGAIN. HAD IT TOWED TO VW DEALER WHO HAS DIAGNOSED PROBLEM AS FULL FUEL SYSTEM BLOW OUT/FAILURE. I AM THE ORIGINAL OWNER. NO PROBLEMS PREVIOUSLY AND NO SYMPTOMS OF FUEL SYSTEM PROBLEMS PRIOR TO THIS INCIDENT. *TR

SUNRISE V.W. HAD MY 2009 JETTA TDI IN THEIR SHOP YESTERDAY, AND AFTER DIAGNOSTICS INFORMED ME THAT I NEEDED BOTH COOLING FANS, AND THE INTAKE MANIFOLD REPLACED. I HAVE GEICO MECHANICAL BREAK DOWN INSURANCE. THE ADJUSTER ONLY APPROVED THE REPLACEMENT OF THE COOLING FANS. ON THE WAY HOME MY CHECK ENGINE LIGHT CAME ON, I HEARD A POP SOUND FROM THE ENGINE, AND LOST ALL OF THE CARS POWER. THIS LOSS OF POWER HAPPENED WHILE TRAVELING IN TRAFFIC AT ABOUT 30 MPH. I BELIEVE THE INTAKE MANIFOLD FAILED, AND CAUSED THE LOSS OF ENGINE POWER. THE CAR WAS THEN TOWED BACK TO SUNRISE V.W. *TR

VW JETTA REVERSE / FORWARD ACTION ERROR. MALFUNCTION OF CAR ELECTRONICS / MECHANICS CAUSING SUDDEN ACCELERATION AND SURGING.

WHILE DRIVING, A WARNING MESSAGE BRIEFLY APPEARED STATING ENGINE MANAGEMENT MALFUNCTION FOLLOWED BY A BLINKING HEAT COIL LIGHT. THE MANUAL SAID TO TAKE TO REPAIR STATION AS SOON AS POSSIBLE, BUT WITHIN 1 MILE THE JETTA TDI LOST POWER, MY CAR ALMOST STOPPING AND EVENTUALLY LOSING ALL POWER. LUCKILY I WAS NOT ON THE FREEWAY WHERE THIS WOULD HAVE BEEN VERY DANGEROUS, AND I WAS ABLE TO PULL TO THE SIDE OF A COUNTRY ROAD, CALLING FOR A TOW TRUCK. ANALYSIS FOLLOWING INSTRUCTIONS ON A VW SERVICE BULLETIN SHOWS THE PRIMARY FUEL PUMP THAT SUPPLIES THE SYSTEM FAILED AND THE VANE PUMP RELEASED METAL INTO THE ENTIRE FUEL SYSTEM, GETTING PAST THE FILTER (ANOTHER DEFECT?) AND GOING ALL THE WAY TO THE INJECTORS. THE ENTIRE SYSTEM EXCEPT THE GAS TANK WILL NEED TO BE REPLACED. VW SAYS THIS $7000 REPAIR IS NOT UNDER WARRANTY. VW SHOULD HAVE RECALLED THE FAULTY FUEL PUMP AND FAULTY FILTER THAT ALLOWED THE METAL TO CONTINUE INTO THE ENTIRE SYSTEM. I AM BEING TOLD THAT ONE DEALERSHIP IS HANDLING 2-3 OF THESE CASES A WEEK! I FIND ON THE INTERNET THAT THIS HAS CAUSED ACCIDENTS. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH, THE VEHICLE DECELERATED TO 30 MPH. THE GLOW PLUG ON THE DASH ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE IMPELLER SHAFT ON THE TURBO NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE 42,000.

WHILE PASSING THROUGH A BUSY INTERSECTION, ENGINE SUDDENLY SHUTDOWN, WITH ENGINE FAILURE WARNING MESSAGE. WOULD NOT RESTART. PUSHED VEHICLE OUT OF INTERSECTION AND TO SHOULDER, WHERE I AWAITED TOW TRUCK. HIGH PRESSURE FUEL PUMP HAD FAILED, CONTAMINATING THE ENTIRE FUEL SYSTEM WITH SHRAPNEL, REQUIRING THE ENTIRE SYSTEM TO BE REPLACED. THIS IS IN LINE WITH FAILURE DESCRIBED IN CAMPAIGN EA11003. *TR

WHILE IDLING IN DRIVE THROUGH, ENGINE STARTED MAKING A RUBBING NOISE, FOLLOWED BY SUDDEN ENGINE SHUTDOWN AND "ENGINE FAILURE" WARNING MESSAGE. WOULD NOT RESTART. HAD TO PUSH VEHICLE OUT OF DRIVE THROUGH AND AWAIT TOW. VW SERVICE DEPARTMENT CONFIRMED THE HIGH PRESSURE FUEL PUMP HAD FAILED, AND THE ENTIRE SYSTEM WOULD NEED TO BE REPLACED (AS DESCRIBED IN CAMPAIGN EA11003). THIS IS THE SECOND OCCURRENCE ON THIS VEHICLE (PREVIOUS INSTANCE WAS IN NOVEMBER 2012). *TR

OUR CAR IS DRIVEN BY 2 DRIVERS- I AM 5 FEET TALL, MY HUSBAND IS 6'1". THE CAR SEAT GETS MOVED BACK AND FORTH A LOT AS WE BOTH DRIVE THE CAR DAILY. IN LATE NOVEMBER MY HUSBAND MOVED THE SEAT ALL THE WAY BACK AND IT MADE A CRACKING NOISE. WE LATER NOTICED THE AIR BAG LIGHT WAS ON. HE FOUND THE BROKEN WIRE UNDER THE SEAT AND REPAIRED IT, BUT THE LIGHT WAS STILL ON. A CALL TO THE DEALERSHIP REVEALED THEY KNEW ABOUT THE ISSUE AND THE FIX WAS TO "NOT MOVE THE SEAT SO MUCH". THE NEXT WEEK- BEFORE WE HAD A CHANCE TO TAKE THE CAR IN TO GET THE LIGHT CLEARED- THE CAR WAS INVOLVED IN A COLLISION. I REAR ENDED A CAR IN SLOW-AND-GO TRAFFIC WHEN SHE SWITCHED LANES IN FRONT OF ME WHILE I WAS ACCELERATING. $15,000 IN DAMAGE WAS DONE TO THE CAR BUT THE AIR BAGS DID NOT GO OFF. A WITNESS THAT STOPPED TO HELP HAD TO PRY THE DOOR OPEN TO GET ME OUT. THE FIGHTER FIGHTERS ALL REMARKED THAT THEY COULD NOT BELIEVE THE AIR BAGS DIDN'T GO OFF. NO AIRBAGS COULD HAVE BEEN A HUGE ISSUE IF THE ACCIDENT WAS WORSE. *TR

I LOST POWER AND A MECHANIC HAS SINCE ATTRIBUTED IT TO THE HPFP (HIGH PRESSURE FUEL PUMP) ISSUE OUTLINED IN A TECHNICAL SERVICE BULLETINS. THE ISSUE CAUSES METAL FRAGMENTS TO CONTAMINATE THE ENTIRE FUEL SYSTEM. VW RECOMMENDS OVER $9,000 IN FIXES FOR THE COMPROMISED CAR, SOMETHING THAT IN A SINGLE STROKE EXCEEDS THE REMAINING VALUE OF AN OTHERWISE WELL MAINTAINED CAR. *JS

THE CAR BEGAN TO FLASH THE "GLOW PLUG" WARNING LIGHT ALONG WITH A MESSAGE "ENGINE FAULT WORKSHOP" PULLED TO THE SIDE OF THE ROAD AND ATTEMPTED TO RESTART. ENGINE WOULD CRANK BUT NOT TURN OVER. GOT THE FOLLOWING FAILURE CODES: P0087, P13E3, P2196. LOOKS LIKE THIS IS A COMMON ISSUE AND YET VW DOES NOTHING ABOUT IT. CLASS ACTION ANYONE?. *JS

DRIVING ON I-95 AT 70 MPH, GLOW PLUG LIGHT BEGAN TO BLINK, THEN ENGINE FAILURE LIGHT CAME ON. ENGINE BEGAN TO SLOW, TURNED ONTO NEXT EXIT AND WHEN I RELEASED THE GAS PEDAL, THE ENGINE STOPPED RUNNING. WAS ABLE TO COAST TO EDGE OF ROADWAY. TOWED TO VW DEALER IN FLORENCE, SC AND WAS TOLD I HAD FUEL PUMP FAILURE AND WOULD NEED A NEW FUEL SYSTEM COSTING BETWEEN $8,000 - $10,000. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DIESEL FUEL PUMP FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 166,798. UPDATED 06/09/14*LJ 06/13/2014 *JS

EVERY LIGHT ON THE PASSENGER SIDE OF THE VEHICLE STOPPED WORKING. AT FIRST THIS WAS INTERMITTENT BUT BECAME PERMANENT. I FOUND THE PROBLEM TO BE MELTED FUSE (F16) IN THE ENGINE COMPARTMENT. *TR

LEFT REAR BRAKE ASSEMBLY DRAGS PREMATURELY WEARING BRAKE PADS AND ROTOR. WORRIED THAT IT MAY CAUSE POSSIBLE FIRE. *TR

I GOT A WARNING LIGHT ON THE INSTRUMENT PANEL INDICATING "DIESEL PARTICULATE FILTER." AFTER A FEW MINUTES, I GOT ANOTHER WARNING LIGHT INDICATING AN OVERHEAT IN THE EXHAUST SYSTEM. I IMMEDIATELY TOOK THE CAR TO THE DEALER. I WAS PRESENTED WITH A BILL FOR $6,800. I HAVE NEVER HEARD OF THAT PROBLEM IN VW'S, SO I WOULD HOPE SOMEONE WOULD LOOK INTO IT. EVERYONE WHO BUYS A VW DIESEL SHOULD KNOW THAT A POTENTIAL EXISTS THAT A CLOGGED FILTER WOULD RESULT IN A $6,800 REPAIR. *TR

FUEL SYSTEM WAS FLUSHED AND REPLACED. AFTER THAT THE TOP OF THE ENGINE WAS LEAKING OIL. I TOOK IT BACK TO VW IN CLARKSVILLE TN. THEY SAID THEY FIXED IT. IT IS STILL LEAKING OIL JUST NOT AS BAD. THEN THE CAR WAS SMOKING AND BURNING/LEAKING OIL FROM THE TURBO. VW DID NOT WANT TO FIX THIS UNDER WARRANTY. EVEN THOUGH I HAD TAKEN THIS CAR IN SEVERAL TIMES BEFORE FOR A CHECK ENGINE LIGHT THAT KEPT BRINGING UP THE EGR. *TR

THE DEALERSHIP STATED IT WAS A WARPED DUAL MASS FLYWHEEL. THEY REPLACED IT AND IT IS STILL KNOCKING. A SECOND DEALERSHIP SAID THAT IT IS STILL KNOCKING BECAUSE THE DUAL MASS FLYWHEEL IS BAD. IT CAUSES THE CLUTCH TO SHIFT HARD AND ACCELERATION TO BE AN ISSUE. I DO NOT FEEL COMFORTABLE TRAVELING ON THE HIGHWAYS. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE HESITATED TO RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE TURBO ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 09V333000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

SECOND REPAIR: MUST REPLACE BOTH REAR BRAKE CALIPERS DUE TO THEM SEIZING UP. UNEVEN BRAKE PAD WEAR. 40% ON RIGHT REAR PAD REMAINING. 2% ON LEFT REAR PAD REMAINING. ISSUE ALSO OCCURRED UNDER WARRANTY AT 10,000 MILES. SEVERAL OTHERS REPORT THIS ISSUE OCCURRING ONLY TO THE LEFT REAR PAD. *TR