2009 JETTA WAGON SPORTWAGON 2.5L SE DISCOVERED BROKEN LEFT REAR SPRING WHILE ROTATING TIRES. LAST LOWER 3/4 TURN OF COIL SPRING WAS BROKEN OFF. PRESENCE OF RUST AT FRACTURE SURFACE SUGGESTS IT HAD BEEN BROKEN FOR SOME TIME, BEFORE 60000MILES. A FEW WEEKS LATER, AT ABOUT 61000MILES HEARD A CLUNKING FROM THE RIGHT REAR CORNER OF THE CAR. INSPECTION REVEALED LAST LOWER 3/4 TURN OF COIL SPRING WAS BROKEN OFF, BROKE IN THE SAME PLACE AS THE LEFT SIDE. OWNERS REPORT ONLINE THAT THIS IS A COMMON PROBLEM WITH THE JETTA SPORTWAGON AND CAUSED BY THE SPRING MANUFACTURING PROCESS.
2009 Volkswagen Jetta complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
STARTED THE CAR AND AFTER ABOUT 5 MINUTES OF DRIVING, THE ENGINE SHUTS OFF BUT ALL ELECTRICAL SYSTEMS APPEAR TO BE WORKING. NO TROUBLE/ INDICATOR LIGHTS COME ON. THIS HAS HAPPENED ON THE INTERSTATE TRAVELING 70, ON A SIDE STREET TRAVELING 35, AND SITTING IDLE AT A STOP LIGHT. EVERY TIME, THE CAR WILL RUN FOR BETWEEN 5-7 MINUTES THAN NOT RESTART FOR 5-7 MINUTES. AT ATTEMPTS TO RESTART INSIDE THAT 5 MINUTE WINDOW AFTER THE ENGINE STALLS, THERE IS NO TURNING OVER, NO CLICKING OR ANYTHING. THERE IS NO TEMP ISSUES, OR LOW FUEL ISSUES. THIS HAS HAPPENED ON A FULL TANK AND A HALF TANK ALSO. *TR
I WAS DRIVING ON THE 101 FREEWAY AT 4PM ON MY WAY HOME FROM WORK IN MODERATE TO HEAVY TRAFFIC WHEN I BRAKED THINKING IT WAS CLOSER TO THE CAR IN FRONT OF ME THEN I ACTUALLY WAS AND HIT MY BRAKE; MY FOOT WHEN TO THE FLOOR, THE CAR DID NOT STOP BUT SKIDDED AND SPUN AROUND. I LANDED FACING THE OPPOSITE DIRECTION ON THE EDGE OF AN EMBANKMENT WITHOUT HITTING ANY OTHER CAR. I CALLED 911 THINKING IT WOULD ROLL DOWN THE EMBANKMENT AND WAS ABLE TO CRAWL OUT OF THE PASSENGER SIDE DOOR. THERE WAS BRUSH ON THE SIDE OF THE FREEWAY WHICH PREVENTED ME FROM ROLLING DOWN. MY CAR IS CURRENTLY AT THE SHOP AND WAITING FOR INSPECTION.
I WAS DRIVING MY JETTA TDI TO WORK ON I-270 IN THE MORNING,THE CHECK ENGINE LIGHT TURN ON AND THE ABS LIGHT FLASHING AND THE TRANSMISSION GOING TO NEUTRAL AND STOP WORKING , CANNOT ACCELERATE THE CAR JUST SLOW DOWN ON THE HIGHWAY, I TURN MY SIGNAL LIGHT TO RIGHT AND LET IT DECELERATED TO THE RIGHT LANE .AT MY BACK WAS A TRUCK ITS GOOD THAT THE DRIVER OF THE TRUCK WAS ABLE TO SLOW DOWN IF NOT MY JETTA WILL BE REAR ENDED CRUSH. LET THE ENGINE COOL DOWN AND RESTART IT AND DROVE HOME QUICKLY. I USE MY VAG SCANNER ON ENGINE CODE I GOT 049409 AND ON ABS 01315 BOTH ABOUT TRANSMISSION MODULE LOST COMMUNICATIONS. INSIDE THE DSG ITS THE MECHATRONIC UNIT FAILURE. I CHECK WITH VW DEALER THE MECHATRONIC IS OUT OF WARRANTY NO EXTENSION TOO.ANYWAY I BOUGHT THE MECHATRONIC AND FLUIDS REPLACES IT AND DO THE BASIC SETTINGS. THE CAR IS SAFE TO DRIVE AGAIN.THIS IS A SAFETY ISSUE VW SHOULD HAVE A RECALL ON THIS MECHATRONIC FAILURE. IN AUSTRALIA AND IN ASIA COUNTRY THEY HAVE RECALL TOO.
I WAS APPROACHING A RED LIGHT WHEN SUDDENLY THE ABS BRAKE LIGHT CAME ON, FOLLOWED BY EVERY LIGHT ON MY DASHBOARD. MY CAR STALLED AND CAME TO A COMPLETE STOP. FORTUNATELY I WAS IN THE RIGHT HAND LANE OF A SEMI-BUSY STREET AND WAS ABLE TO WAIT UNTIL MY CAR STARTED UP AGAIN. HAD I BEEN ON THE FREEWAY WITH MY TWO SMALL CHILDREN IN THE BACKSEAT, I HAVE NO DOUBT THAT THIS WOULD HAVE CAUSED A SERIOUS ACCIDENT OR DEATH. I WAS TOLD THAT I NEED TO REPLACE MY COMPLETE ABS SYSTEM. I HAVE APPROXIMATELY 72,000 MILES ON THIS CAR AND HAVE SERVICED IT REGULARLY. THERE IS NO REASON FOR A PART WHICH AFFECTS THE ELECTRICAL SYSTEM AND SAFETY OF THE DRIVER SHOULD GO OUT THIS SOON UNLESS IT IS A DEFECTIVE PART - PERIOD!!! I KNOW THAT HUNDREDS HAVE EXPERIENCED THE SAME PROBLEM AS ME AS I HAVE READ THEIR COMPLAINTS ONLINE. VW NEEDS TO IMMEDIATELY MAKE THE REPAIRS NECESSARY TO CORRECT THIS PROBLEM IN ORDER TO MAKE THEIR VEHICLES SAFE TO THE PUBLIC AND BEFORE ANYONE IS INJURED OR DIES. IF VW IGNORES THIS PROBLEM, INSTEAD OF DEALING WITH REPAIRS, VW WILL BE DEALING A CLASS ACTION SUIT. PLEASE TAKE NOTE, VW. *TR
FOR THE 2ND (!) TIME IN 2 YEARS, THE HIGH PRESSURE FUEL PUMP FAILED ON THE CAR. AS MY HUSBAND WAS DRIVING THE MOUNTAIN HIGHWAY, HE LOST ALL HORSEPOWER AND THE DASH LIGHTS ALL LIT UP WITH VARIOUS WARNING SIGNALS AND A SYSTEM FAILURE WARNING. FUEL PUMP HAS EXPLODED AND INTRODUCED METAL SHAVINGS THROUGHOUT THE ENTIRE FUEL SYSTEM.
WHILE DRIVING ON THE HIGHWAY, THE CHECK ENGINE LIGHT CAME ON AND THE CAR BEGAN SLOWING ITSELF DOWN. WHEN I TRIED TO ACCELERATE THE ENGINE REVVED AND THE RPM INDICATOR WENT UP BUT THE CAR WOULD NOT SPEED UP PAST 45 MPH AND THE STEERING WHEEL SHOOK VERY HARD THE REST OF THE WAY. WHEN I TOOK IT FOR DIAGNOSTICS AND REPAIR, THE CODES P2431 AND P2432 INDICATED A FAULTY SENSOR IN THE AIR INJECTION SYSTEM PRESSURE SENSOR. I WAS TOLD THAT VOLKSWAGON WAS AWARE OF THE PARTICULAR PROBLEM, WHICH HAS OCCURRED IN A HIGH NUMBER OF VEHICLES AND THEY IN FACT RECOMMENDED AN UPDATED VERSION OF THE INJECTION HOSE AND SENSOR. THIS WAS A $350 REPAIR ON A VEHICLE WITH LESS THAN 30,000 MILES AND ACCORDING TO VOLKSWAGON A COMMON REPAIR. I DON'T THINK IT'S FAIR THAT CONSUMERS SHOULD ABSORB THE COST OF THIS TYPE OF REPAIR.
THE SUN ROOF OPENED TO THE FIRST TILT POSITION WITHOUT ANY ACTION CAUSED BY THE DRIVER OR PASSENGER. IT HAPPENED AGAIN ON MAY 17 DURING A SLOW LEFT TURN IN A SHOPPING CENTER. MY CONCERN IS THAT IT MAY BE ELECTRICAL IN NATURE AND MAY AFFECT THE DOOR LOCKS AS WELL. ON A PREVIOUS OCCASION, I HAD DIFFICULTY OPENING THE TRUNK AND HAD TO USE MY KEY TO OPEN THE DRIVERS SIDE DOOR.
GAS SMELL INSIDE CAR, FUEL SPRAYING/LEAKING OUT OF METAL FUEL LINE FROM FUEL PUMP TO FUEL RAIL.
VEHICLE ENGINE SHUT OFF DURING TRAVEL, DUE TO FUEL FILTER BEING CLOGGED BY METAL DEBRIS. THE HIGH PRESSURE INJECTION PUMP FAILED EFFECTIVELY ENDING THE LIFE OF THE ENGINE. THE WELDS ON THE HIGH PRESSURE INJECTION PUMP HAD DETERIORATED, RESULTING METAL DEBRIS TO CIRCULATE THROUGH COMPLETE INJECTION SYSTEM. AFTER MULTIPLE FAILED ATTEMPTS TO FLUSH OUT THE INJECTION SYSTEM IT WAS DECIDED THAT THE BEST COURSE OF ACTION WAS TO REPLACE THE ENTIRE FUEL SYSTEM ALONG WITH THE FUEL INJECTOR PUMP. THE DEALERSHIP WOULD NOT COVER THE REPAIR THAT WAS ESTIMATED TO BE AROUND $5,500. VERY UNSATISFIED. *TR
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT NOTICED A FUEL ODOR FROM THE TRUNK AREA. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE EXHAUST FLAP NEEDED TO BE REPLACED. ALSO, AFTER GETTING THE VEHICLE BACK FROM THE DEALER, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT IT WAS DUE TO THE ENGINE EXHAUST FLAP FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 136,000.
UPON DRIVING THROUGH A HIGHWAY INTERCHANGE AT A LOWER RATE OF SPEED THE ELECTRONIC STABILITY CONTROL DISCONNECTED WITH AN AMBER SOLID LIGHT ON THE INSTRUMENT CLUSTER INDICATING SO, THE ANTI-LOCK BRAKING SYSTEM ALSO DISENGAGED INDICATED AS WELL WITH AN AMBER SOLID LIGHT ON THE INSTRUMENT CLUSTER, AND THE BRAKE LIGHT WAS FLASHING RED ON THE INSTRUMENT CLUSTER. UPON TURNING OFF THE CAR AND TURNING IT BACK ON IT RESETS, HOWEVER THE ISSUE IS BECOMING MORE COMMON AS TIME GOES ON. *TR
THE DOOR LOCKS ON MY 2009 JETTA WILL NOT LOCK/UNLOCK. THIS CAN CAUSE AN ISSUE WHERE THE DOOR REMAINS LOCKED RANDOMLY, PROHIBITING AN OCCUPANT FROM EXITING THE CAR IN CASE OF AN EMERGENCY. THIS ALSO ALLOWS THE DOOR TO REMAIN UNLOCKED WHEN ASSUMING IT HAS BEEN LOCKED, LEADING THE CAR TO BE MORE ACCESSIBLE TO UNWANTED PATRONS! *TR
VEHICLE ENGINE SHUT OFF DURING TRAVEL, DUE TO FUEL FILTER BEING CLOGGED BY METAL DEBRIS. THE HIGH PRESSURE INJECTION PUMP FAILED EFFECTIVELY ENDING THE LIFE OF THE ENGINE. THE WELDS ON THE HIGH PRESSURE INJECTION PUMP HAD DETERIORATED, RESULTING METAL DEBRIS TO CIRCULATE THROUGH COMPLETE INJECTION SYSTEM. AFTER MULTIPLE FAILED ATTEMPTS TO FLUSH OUT THE INJECTION SYSTEM IT WAS DECIDED THAT THE BEST COURSE OF ACTION WAS TO REPLACE THE ENGINE IF A REPLACEMENT COULD BE FOUND. A REPLACEMENT WAS FOUND AND THE CURRENT ENGINE INSTALLED HAS THE SAME HIGH PRESSURE INJECTION PUMP, AS A REPLACEMENT PART IS NOT AVAILABLE TO INDEPENDENT SHOPS, ONLY TO DEALERSHIPS. COST OF REPLACING ENGINE - $8,500.00. *TR
2009 VOLKSWAGEN - JETTA TDI - 2L, IN-LINE4 (120CL) DIESEL * A PREVIOUS CLAIM WAS SUBMITTED LACKING INFORMATION, PLEASE DISREGARD. VEHICLE ENGINE SHUT OFF DURING TRAVEL, DUE TO FUEL FILTER BEING CLOGGED BY METAL DEBRIS. THE HIGH PRESSURE INJECTION PUMP FAILED EFFECTIVELY ENDING THE LIFE OF THE ENGINE. THE WELDS ON THE HIGH PRESSURE INJECTION PUMP HAD DETERIORATED, RESULTING METAL DEBRIS TO CIRCULATE THROUGH COMPLETE INJECTION SYSTEM. AFTER MULTIPLE FAILED ATTEMPTS TO FLUSH OUT THE INJECTION SYSTEM IT WAS DECIDED THAT THE BEST COURSE OF ACTION WAS TO REPLACE THE ENGINE IF A REPLACEMENT COULD BE FOUND. A REPLACEMENT WAS FOUND AND THE CURRENT ENGINE INSTALLED HAS THE SAME HIGH PRESSURE INJECTION PUMP, AS A REPLACEMENT PART IS NOT AVAILABLE TO INDEPENDENT SHOPS, ONLY TO DEALERSHIPS. COST OF REPLACING ENGINE - $8,500.00. *TR
WE WERE DRIVING ON DOWN THE ROAD AND THE CARS LIGHTS STARTED BLINKING AND THEN CAR STOP RUNNING AND STOPPED DEAD IN THE ROAD. COULD NOT GET IT STARTED AGAIN. IF IT HAD BEEN ON THE FREEWAY I AM SURE I WOULD NOT BE TYPING THIS WE WOULD BE IN HOSPITAL OR WORSE. WE HAD TO GET OUT AND THE STEERING WAS NOT WORKING TO GET IT TO SIDE OF ROAD. I AM ELDERLY AND DO NOT HAVE ALOT OF STRENGTH. WE HAD TO PAY EXTRA TO AAA TO TOW IT SINCE WE WERE FAR AWAY FROM DEALER. THE DEALER CALLED AND SAID THERE WAS METAL SHAVINGS IN FUEL LINE AND COMPONENTS. I RESEARCHED ONLINE AND HAVE SEEN SEVERAL OF THE SAME THINGS HAPPENING TO OTHER CARS. THIS IS A REAL SAFETY ISSUE. PLEASE HELP FIX BEFORE SOMEONE DIES HTTP://WWW.CARPROBLEMZOO.COM/VOLKSWAGEN/JETTA/2009/CAR-STALL-PROBLEMS.PHP CAR STALL PROBLEM 2 FAILURE DATE: 10/25/2012 WHILE DRIVING THE DASH WARNING LIGHTS ILLUMINATED AND THE CAR STALLED CAUSING COMPLETE LOSS OF ALL POWER STEERING ALMOST CAUSING ME TO LOSE CONTROL AND WRECK. I WAS ABLE TO STEER CAR TO SIDE OF ROAD AND STOP. ONCE STOPPED WAS ABLE TO GET CAR TO RESTART BUT WAS BARELY ABLE TO DRIVE HOME (PERIODICALLY DIED AND HAD TO RESTART, WOULDN'T STAY RUNNING OR IDLE). HAD CAR TOWED TO REPAIR SHOP. THEY HAVE DIAGNOSED PROBLEM AS LOW RAIL FUEL PRESSURE CAUSED BY FAILED HIGH PRESSURE FUEL PUMP. THIS FAILURE CAUSED METAL SHAVINGS TO BE DISPERSED THROUGHOUT ENTIRE FUEL SYSTEM. I'M TOLD THAT THE HP FUEL PUMP, LOW AND HIGH PRESSURE FUEL REGULATORS, AND TANK FUEL PUMP ALL MUST BE REPLACED ALONG WITH A CO
THE TRUNK LID OF MY 2009 VW JETTA OPENS UNEXPECTEDLY. IT HAS HAPPENED WHILE DRIVING AND WHILE IT IS PARKED. THIS PROBLEM IS INTERMITTENT AND IT IS DIFFICULT TO PREDICT WHEN IT WILL OCCUR. I WILL SOMETIMES FIND IT OPEN WHEN I AM READY TO DRIVE IN THE MORNING. SOMETIMES IT WILL OPEN IMMEDIATELY AFTER STARTING THE CAR. ONCE IT OPENED WHILE I WAS ENTERING A FREEWAY RAMP. LUCKILY IT HAS NOT YET HAPPENED WHILE UNATTENDED DURING A RAIN OR SNOWSTORM ! YET THE POTENTIAL FOR DANGER IS VERY REAL. FINDING A PLACE TO PULL OVER TO CLOSE A TRUNK LID WHILE MY REAR VISION IS BLOCKED CAN BE A VERY DANGEROUS SCENARIO -- NOT TO MENTION THE SECURITY ISSUES AN OPEN TRUNK LID RAISES. THE VW DEALER HAS ATTEMPTED TWO FIXES, ONCE UNDER WARRANTY AND ANOTHER ATTEMPT ON MARCH 6, 2015 COST ME SEVERAL HUNDRED DOLLARS. THE LAST INCIDENT OCCURRED JUST THIS AFTERNOON AS I WAS RETURNING TO MY CAR FROM THE BANK LOBBY. I'M SCHEDULED FOR A THIRD VISIT TO THE DEALER TOMORROW AFTERNOON. I REALLY DON'T WANT TO BE A THROWING ANY MORE MONEY AT A SAFETY AND QUALITY ISSUE THAT SHOULD NOT OCCUR AND HOPE THAT YOU WILL BE ABLE TO HELP ME. THANK YOU VERY MUCH. *TR
WAS DRIVING AT 50MPH CAR JUST SHUT OFF-RETURNED ON HAZARD LIGHTS PULLED OVER -WAITED -HAD TO WAIT ONE-TWO MINUTES BEFORE CAR WOULD START. THIS HAPPENED THREE ADDITIONAL TIME GOING BETWEEN 30-50 MPH SAME DAY TOOK IT RIGHT INTO VW SHOP. SHOP DIAGNOSED IGNITION PROBLEM AND REPLACED IT. *TR
GOODYEAR EAGLE RSA 205/55R16. DURING A ROUTINE INSPECTION AND OIL SERVICE ON MY JETTA THE TECHNICIANS DISCOVERED TREAD BUBBLES IN 2 OF MY TIRES. I HAD THE MECHANIC PUT BOTH TIRES WITH BUBBLES ON THE REAR FOR SAFETY AND I DROVE THE CAR TO A GOODYEAR TIRE CENTER. THEY INSPECTED THE TIRES FOR ME AND VERIFIED THE BUBBLES IN THE TREAD. GOODYEAR TIRE CENTER THEN CONTACTED GOODYEAR CORPORATE FOR ME. THE TIRES ARE LESS THAN 5 YEARS OLD AND THE CAR IS DRVEN ABOUT 1,000 MILES PER MONTH. GOODYEAR SAID THAT THEY WOULD ONLY GIVE $20 OFF THE COST OF NEW TIRES. I STILL HAVE MORE THAN HALF THE LIFE OF THE TIRES LEFT. I FEEL LIKE THEY SHOULD REPLACE THEM WITH NEW TIRES BECAUSE THIS WAS A MANUFACTURER DEFECT. THE TECHS AT GOODYEAR SAID THAT THE STEEL WINDINGS HAVE FAILED AND CAUSED THE AIR TO EXPAND THE RUBBER IN THAT AREA. GOODYEAR EAGLE RSA 205/55R16 BACK LEFT TIRE DATE CODE 1612 BACK RIGHT TIRE DATE CODE 3711. *TR
ANTI-LOCK BRAKE AND STABILITY CONTROL FAILURE DURING BRAKING EVENT. DURING BRAKING EVENT ON SLIPPERY SURFACE: 1.) ABS ENGAGED AS NORMAL AT START OF BRAKING EVENT. 2.) ABS STOPPED WORKING AND WHEELS LOCKED UP RESULTING IN VEHICLE ROTATION. 3.) STABILITY CONTROL AND BRAKE WARNING LIGHTS CAME ON ACCOMPANIED BY A BEEP. 4.) AFTER BRAKING EVENT WARNING LIGHTS REMAINED ON AND ABS/STABILITY WERE NON-FUNCTIONAL. 5.) AFTER CAR RESTART WARNING LIGHTS WERE GONE AND ABS/STABILITY CONTROL WORKED. UNDER GENTLE BRAKING ON SLIPPERY SURFACE ABS WORKS. ABLE TO CONSISTENTLY RECREATE ISSUE WITH HARD BRAKING OR HARD ACCELERATION ON SLIPPERY SURFACE. THERE IS NO INDICATION OF AN ISSUE PRIOR TO FAILURE. CAR WAS CHECKED BY VW DEALERSHIP PRIOR TO FAILURE AND NO ERROR CODES WERE RETURNED PERTAINING TO ABS/STABILITY CONTROL. *TR
I AM REPORTING LAST SECOND DIRECTION CHANGES GIVEN BY MY GARMIN NUVI 42 GPS NAVIGATION DEVICE. ON EXIT 57 OFF I20 WEST TO I75/85 THE DEVICE CHANGED FROM DIRECTING TO JOIN I75/85 SOUTH TO JOIN I75/85 NORTH WITH LESS THAN 300 FEET TO MAKE THE CHANGE. ALSO, THE DEVICE MADE A SIMILAR LAST SECOND DIRECTION CHANGE WHILE TRAVELING NORTH ON I75/85. IT INDICATED THAT I SHOULD BE IN THE LEFT 3 LANES BUT THAT I WAS TO CONTINUE TO I75 NORTH. THEN IT CHANGED WITH ONLY 300 FEET REMAINING TO SAY THAT I WAS TO TAKE I85 NORTH. I HAVE REPORTED THIS TO GARMIN. I BELIEVE THAT THESE LAST SECOND DIRECTION CHANGES CAN LEAD TO ERRATIC DRIVING AND MISHAPS. *TR
TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO THE RESIDENCE WHERE THE CONTACT REPLACED THE FUEL FILTER. THE CONTACT INFORMED THAT THE HIGH PRESSURE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
I WAS DRIVING OUR 2009 VOLKSWAGEN JETTA SPORTSWAGEN TDI ON THE HIGHWAY WHEN THE GLOW LIGHT CAME ON. I STOPPED THE CAR AND THE ENGINE STOPPED WORKING AND STARTED SMOKING. THE DEALER SAID THAT THE ENGINE HAD SEIZED BUT DID NOT KNOW THE REASON. ACCORDING TO THE DEALER THE ENGINE WILL HAVE TO BE REPLACED. THE VEHICLE HAS HAD ALL OF THE RECOMMENDED SERVICES WHICH WERE DONE BY THE DEALER INCLUDING ALL OF THE OIL CHANGES. *TR
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE GEARS WERE DIFFICULT TO SHIFT AND THE VEHICLE JERKED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V333000 (POWER TRAIN). THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
HOSES FOR THE SUNROOF DRAINS NOT SEALED PROPERLY. WATER LEAKS INTO PASSENGER COMPARTMENT. FILLS SPARE TIRE WELL, RUSTING THE JACK AND TOOLS MAKING IT HARD TO USE IF NEEDED. WATER ALSO RUNS DOWN A PILLAR (WHERE THERE IS AN AIRBAG) AND THEN OVER (SOAKING) THE FUSE BOX ON THE SIDE OF THE DASHBOARD. THEN IT RUNS DOWN THE PLASTIC TRIMS AND LEAKS ONTO THE FEET OF THE DRIVER SOAKING THE FLOOR MAT. THE WET FUSE BOX AND AIRBAG SEEMS DANGEROUS. DATE FIRST NOTED AND MILEAGE ARE GUESSES. I KNOW OF MANY OTHER JETTA SPORTWAGENS THAT HAVE THIS ISSUE. *TR
TL* THE CONTACT OWNED A 2009 VOLKSWAGEN JETTA. WHILE DRIVING AT APPROXIMATELY 45 MPH AND APPLYING THE BRAKE PEDAL, THE ABS, THE STABILITY, AND THE BRAKE WARNING LIGHTS ILLUMINATED. IN ADDITION, THERE WAS A LOUD ABNORMAL NOISE AND THE VEHICLE SPUN OUT OF CONTROL. THE VEHICLE FLIPPED THREE TIMES AND CRASHED INTO A BUSH. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER AXLE WAS FRACTURED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
I HAVE 2009 VOLKSWAGEN JETTA 2.5 AND I HAVE PROBLEMS WITH MY CARS. 1) ALL MY LIGHTS, EXCEPT FOR THE LEFT SIDE OF HEADLIGHT, ARE NOT WORKING. ALL THE LIGHTS WENT OUT AT THE SAME TIME. I CHANGED THE BULBS BUT STILL DO NOT WORK. 2) SINCE LIGHTS STARTED TO NOT WORK, I GET SEAT BELT WARNING SIGNS AND ALARMS EVEN IF I AM WEARING THE SEATBELTS. 3) WHEN I TRY TO WASH MY FRONT WINDOW WITH THE WIPERS, WINDOW WASHIER(LIQUID) WOULD NOT COME OUT. *JS
REAR DOOR LOCK FAILURE - UNLOCK CAR USING KEY FOB, TRY TO OPEN BACK DRIVER'S SIDE DOOR, PULL HANDLE, DOOR "DROPS" BUT DOESN'T OPEN FULLY, PULL HANDLE SECOND TIME DOOR OPENS. FROM THE INSIDE TRY TO OPEN THE DOOR PULL ON HANDLE DOOR FAILS TO OPEN REMAINING LOCKED EVEN WHEN DRIVER UNLOCKS MANUALLY. THIS DOES NOT HAPPEN EVERY TIME I TRY TO OPEN THE DOOR BUT FREQUENTLY. I'VE REPLACED DOOR LOCKS TWICE ON REAR PASSENGER DOORS AND THE LEFT DOOR HAS FAILED AGAIN. EACH TIME AT MY EXPENSE! THIS SHOULD BE A RECALL AS IT'S CLEARLY A SAFETY ISSUE. *TR
FIRST TIME THE AIR BAG INDICATOR LIGHT CAME ON WAS ONLY A YEAR AFTER PURCHASE(DECEMBER 2010; MILEAGE 27,341). I IMMEDIATELY TOOK IT TO THE DEALERSHIP (SAME DEALERSHIP THAT I PURCHASED THE VEHICLE FROM) IN WA (DUTY STATION AT THE TIME) AND EXPLAINED THAT IT HAPPENED AFTER THE PASSENGER SEAT HAD BEEN MOVED. PROBLEM WAS DIAGNOSED AS" PASSENGER SEAT IGNITOR CONNECTOR FAILED." WIRING HARNESS WAS REPAIRED BY THE DEALERSHIP AT NO COST DUE TO VEHICLE STILL BEING UNDER WARRANTY. I WAS THEN DEPLOYED FOR 15 MONTHS AND HAD THE VEHICLE IN STORAGE. UPON MY RETURN, AND DRIVING THE VEHICLE AGAIN, THE AIRBAG INDICATOR LIGHT CAME ON ONCE AGAIN IN APRIL 2012 WITH MILEAGE OF 29,052. ONCE AGAIN HAD THE VEHICLE INSPECTED AT VW DEALERSHIP IN TN (MY DUTY STATION AT THE TIME), WHERE THE VEHICLE WAS DIAGNOSED WITH THE SAME ISSUE. PASSENGER SEAT AIRBAG CONNECTOR WAS REPAIRED (AGAIN) UNDER WARRANTY BY DEALERSHIP. IN AUG 2014, THE AIR BAG INDICATOR LIGHT CAME ON FOR THE THIRD TIME. I PROVIDED ALL PREVIOUS MAINTENANCE/REPAIR HISTORY TO DEALERSHIP TO LET THEM KNOW THAT THIS WAS A PREVIOUS AND RECURRING ISSUE. ISSUE WAS DIAGNOSED AGAIN AS AN ISSUE WITH THE WIRING AND WITH THE VEHICLE NOW OUT OF WARRANTY, HAD TO PAY FOR THE WORK. AT THIS REPAIR I WAS TOLD THAT THEY COULD SEE WHERE PREVIOUS WORK HAD BEEN DONE AND WAS REASSURED THEY HAD FIXED THE PROBLEM FOR GOOD. IN OCT 2014 THE AIR BAG LIGHT CAME ON FOR THE FOURTH TIME. AFTER THIS, I CONTACTED VW HEADQUARTERS AND EXPLAINED THE ISSUE WHO THEN ASSIGNED A "REGI
WHILE DRIVING IN LOCAL, I WAS SO SCARED WHEN MY 09 VW JETTA SPORTWAGEN TDI SUDDENLY STOPPED, COMPLETELY OUT OF POWER. THE CAR STOPPED RIGHT BEFORE WE ENTERED THE INTERSECTION. IT COULDN'T BE ABLE TO RESTART. THERE WERE NO ENGINE LIGHT ON, NO WARNING SIGNS. THE CAR JUST COMPLETELY SHUT DOWN WITHOUT ANY SIGNS AND WE HAVE TO HAVE IT TOWED. I CONSIDER THIS AS A SERIOUS SAFETY ISSUE SINCE IF THE CAR JUST SHUT DOWN LIKE THAT WHILE ON FREEWAY, IT COULD LEAD TO MANY CAR ACCIDENTS AND DEATHS. THE DIAGNOSIS SHOWED THAT THERE IS METAL PIECES FLOW INSIDE THE FUEL LINE WHICH CAUSE FUEL SYSTEM DAMAGE AND BREAK DOWN THE HIGH PRESSURE FUEL PUMP. THIS ISSUES HAS BEEN HAPPENING TO CARS IN THE SAME MODEL WHICH HAS BEEN REPORTED OVER THE YEARS. NHTSA SHOULD HAVE SOLUTIONS FOR THIS SAFETY ISSUES WITH THESE VW'S CAR MODELS TO PREVENT SERIOUS CAR ACCIDENTS ESPECIALLY ON HIGHWAY. *TR
GLOW PLUG WARNING LIGHT BEGAN FLASHING AND ENGINE LOST MUCH OF ITS POWER. AFTER ABOUT 1 MINUTE OF ADDITIONAL DRIVING ENGINE STOPPED IN THE MIDDLE OF THE ROAD LEADING TO LOSS OF POWER STEERING AND BRAKES. MANAGED TO COAST CAR OFF TO SIDE OF THE ROAD AND STOP WITHOUT INCIDENT. CAR TOWED TO LOCAL MECHANIC AND DIAGNOSED AS A HIGH-PRESSURE FUEL PUMP (HPFP) FAILURE WHICH RESULTED IN METAL FLAKES CONTAMINATING THE ENTIRE FUEL SYSTEM. *TR
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE CHECK ENGINE AND THE ELECTRONIC POWER CONTROL WARNING LIGHTS ILLUMINATED. IN ADDITION, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
THE "UNDER HOOD FUSE BOX" WAS REPLACED IN MAY 2014 UNDER RECALL #97AM. WHEN THE WEATHER TURNED COLD THE CAR BEGAN TO GET HARD TO START, THE ENGINE LIGHT CAME ON, AND WHEN IT TURNED VERY COLD THE CAR WOULD NOT START AT ALL. I TOOK THE VEHICLE BACK TO DEALER, THEY CLEARED THE CODE AND SAID IF THE CODE CAME BACK THEY WOULD NEED TO REPLACE THE "GLOW PLUG CONTROL MODULE". WHEN I CAME HOME I STARTED SEARCHING THE "TDI FORUMS" FOR SIMILAR PROBLEMS. I FOUND OTHERS HAD THE SAME ISSUE AND SOMEONE FOUND THE SOLUTION. WHEN THE FUSE BOX WAS REPLACED, THERE IS A LITTLE JUMPER (VW PART NUMBER: 3C0-971-249) (COST $5.) THAT GOES IN A RELAY SLOT (R2) THAT SENDS POWER TO A 50 AMP FUSE (SB27), THAT SENDS POWER TO THE "GLOW PLUG CONTROL MODULE" (J179) THAT SENDS POWER TO THE GLOW PLUGS WHEN THE ENGINE IS BELOW 18 DEGREES C, ALLOWING THE ENGINE TO START WHEN COLD (AND WITHOUT SMOKING). ***THE PROBLEM IS THAT THERE IS NO LEGEND PROVIDED FOR THE UNDER HOOD FUSE BOX, SO NO WAY TO KNOW IF SOMETHING IS MISSING. THIS IS ALSO A SAFETY HAZARD BECAUSE IF SOMEONE WOULD PULL A FUSE AND NOT PAY ATTENTION, THERE IS NOTHING TO INDICATE WHERE OR WHAT SIZE OF FUSE TO PUT BACK IN. THIS COULD EFFECT ANYTHING FROM HEADLIGHTS TO ABS. *TR
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT ALSO STATED THAT THE CHECK ENGINE AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE INJECTOR CIRCUIT IN CYLINDER 1 FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
ABS CONTROL MODULE FAILURE IS VERY COMMON FOR MK5 JETTA'S AND GOLF'S. MINE FAILED APPROACHING A RED LIGHT IN A FOOT OF SNOW, RESULTING IN A LOSS OF THE TRACTION CONTROL, ABS AND STABILITY CONTROL. VOLKSWAGEN NEEDS TO DO THE RIGHT THING AND ISSUE A TECHNICAL SERVICE BULLETIN BEFORE THERE IS A LOSS OF LIFE.
MY VW JETTA TDI HAD MANY PROBLEMS SINCE I PURCHASED IT. FIRST, WE HAD PROBLEMS WITH THE INJECTION SYSTEM IMPLODING. THEY ASKED IF WE EVER PUT IN GASOLINE INSTEAD OF DIESEL. I TOLD THEM ABSOLUTELY NOT. THEY WANTED TO CHARGE ME $6500 BECAUSE CAR WAS OUT OF WARRANTY BUT SERVICE MANAGER GOT VW TO PAY FOR IT BECAUSE I SAID I WAS GOING TO GET AN ATTORNEY. ON JUNE 27, 2014 WE HAD WITH AN ELECTRICAL PROBLEM WHERE THE BATTERY WAS DRAINING FROM A SHORT IN THE RADIO MODULATOR. THE CAR HAD 101,348 MILES. THEY FIXED THE PROBLEM WHICH TOOK 9 DAYS TO FIX AND COST $1238.56. I NOTICED THE RADIO WOULD STAYED ON WITH THE KEY OUT OF THE CAR AFTER THAT THOUGH. THEN WE HAD THE CHECK ENGINE, AIR BAG, ABS AND TRACTION LIGHTS ON AT 109,452. I TOOK IT TO MY SERVICE STATION ON 11/28/2014, BUT HE SAID THE DEALER HAD TO PROGRAM UPDATE THE SOFTWARE AND CHECK THE ABS MODULE FOR ELECTRICAL PROBLEM. THE DEALER SAID IT WAS THE O2 SENSOR ON NUMBER 2 CYLINDER. THEY FOUND NO PROBLEMS WITH THE AIR BAG, ABS MODULE OR TRACTION CONTROL. THEY CHARGED ME $600. THE LIGHTS WERE ALL OFF. ON JANUARY 3, MY 17 YEAR OLD DAUGHTER AND HER GIRLFRIEND WENT TO THE MOVIES LAST NIGHT WITH THE CAR. IT WAS LIGHTLY RAINING OUT. SHE LEFT THE MOVIE THEATRE AROUND 8:20 PM. SHE CAME UP TO AN INTERSECTION THAT WAS TURNING RED. SHE APPLIED THE BRAKES AND SKIDDED THROUGH THE INTERSECTION HITTING ANOTHER VEHICLE THAT WAS CROSSING. SHE WAS DOING ABOUT 40 MPH. SHE SAID THE CAR DID NOT WANT TO STOP. SHE SAID THERE WHERE LIGHTS ON THE DASHBOARD W
WHEN IT RAINS THE DRAINS IN THE VOLKSWAGEN JETTA GET CLOGGED UP. ONCE THE DRAINS GET CLOGGED THE WATER COMES INSIDE THE INTERIOR OF THE CAR INTO THE ENTIRE FLOOR OF THE CAR. THE FLOOR IS THEN FLOODED WITH WATER. THEIR HAS BEEN A PREVIOUS LAWSUIT THAT WAS SETTLED FOR THE PREVIOUS VW MODELS 97-05 IN 2014. WHEN THE CAR WAS SOLD TO ME NO ONE NOTIFIED ME OF THIS PROBLEM AND HOW TO PREVENT THIS PROBLEM. NOW MY LOCAL VW DEALERSHIP WANTS TO CHARGE ME 1000 FOR THIS PROBLEM WHICH SHOULD NOT BE A PROBLEM FROM THE FIRST PLACE. *TR
I AM "GUESSING AT SOME OF THE INFORMATION ABOVE SINCE IT WAS THE FIRST TIME IT HAPPENED AND I DIDN'T GIVE IT MUCH THOUGHT THEN. AT THAT TIME, I WAS MAKING A RIGHT-HAND TURN TO ANOTHER STREET AND THE ENGINE STALLED. THERE WAS NO WARNING LIGHT OR SIGNAL. I PULLED OVER TO THE SIDE OF THE ROAD, RESTARTED THE ENGINE AND IT WORKED FINE. THIS OCCURRED SOMETIME IN MID TO LATE SEPTEMBER. YESTERDAY (12/24/2014) I WAS AT A STOPLIGHT AND THIS HAPPENED AGAIN -- THE ENGINE STALLED WHILE I WAS ALREADY STOPPED WHILE WAITING FOR THE LIGHT TO CHANGE FROM RED TO GREEN. AGAIN, THERE WAS NO WARNING LIGHT OR SIGNAL. IT WAS REMNISCENT OF WHEN I DROVE A STANDARD TRANSMISSION VEHICLE AND INAPPROPRIATELY TOOK MY FOOT OFF THE CLUTCH. I WAS ABLE TO RE-START AND ENGINE RAN FINE. I AM LEERY OF DRIVING THE CAR AGAIN, HOWEVER, FOR FEAR THAT THIS WILL HAPPEN AGAIN. I PLAN TO TAKE TO MY MECHANIC ASAP. READING THE DESCRIPTIONS OTHERS HAVE HAD WITH THIS ISSUE ARE VERY SIMILAR TO MINE. I HAVE KEPT UP WITH MAINTENANCE AND CARE OF THE VEHICLE AND IT HAS LESS THAN 25K MILES ON IT. *TR
DRIVING DOWN FREEWAY AT 61MPH, ENGINE TURNS OFF. NO POWER STEERING OR BRAKES WHILE I CHANGED LANES IN HEAVY TRAFFIC TO GET TO THE SHOULDER OF THE ROAD. CAR WOULD NOT START AND HAD TO TOW TO THE DEALERSHIP. DEALER REPLACED BATTERY, PRIMED FUEL SYSTEM, GAVE CAR BACK. AFTER FIVE DAYS, CHECK ENGINE LIGHT CAME ON, SO I TOOK CAR TO DEALERSHIP. THEY REPLACED GLOW PLUG CONTROL MODULE AND GAVE CAR BACK. DRIVING DOWN HIGHWAY WHEN CAR AGAIN DIES, ENGINE TURNS OFF WITHOUT WARNING. I HAVE TO CHANGE LANES AGAIN WITH NO POWER STEERING OR BRAKES TO GET OFF THE ROAD. TOWED VEHICLE TO DEALERSHIP WHERE THEY SAY THE HIGH PRESSURE FUEL PUMP NEEDS TO BE REPLACED. THIS IS A VERY SCARY AND DANGEROUS PROBLEM TO HAVE A CAR TURN ITSELF OFF WHILE DRIVING DOWN THE FREEWAY. *TR
2009 VOLKSWAGEN JETTA TDI WITH DSG TRANSMISSION WITH 67,000MILES WHILE ACCELERATING TO ROADWAY SPEED THE VEHICLE BEGAN HESITATING FOLLOWED BY A DRAMATIC LOSS OF POWER AND STRUGGLED TO ACCELERATE AT ALL. GLOW PLUG LIGHT BEGAN FLASHING AND CHECK ENGINE LIGHT CAME ON AFTER ABOUT 1 MINUTE. DRAMATIC LOSS OF POWER COULD HAVE RESULTED IN CRASH. VOLKSWAGEN DEALER DIAGNOSED THE ISSUE AS A DEFECTIVE CRANK SHAFT POSITION SENSOR WHICH COULD ONLY BE REPLACED AT A COST OF OVER $2,000 DUE TO THE IN ACCESSIBILITY OF THE SENSOR AND NEEDING TO UNINSTALL AND RE-INSTALL THE ENGINE. *TR
AFTER NUMEROUS ATTEMPTS BY DEALER TO FIX ENGINE LIGHT INDICATOR (3 ATTEMPTS IN 5 DAYS) SAID MAF PART BAD AS PER COMPUTER CODES. *TR
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE STEERING WHEEL AND PASSENGER SIDE AIR BAGS INADVERTENTLY DEPLOYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED AND THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
TOOK TO DEALER FOR OIL CHANGE AND HORN NOT WORKING . IN DIAGNOSIS, FOUND THAT CLOCKSPRING NEEDS TO BE REPLACED WHICH WOULD ALSO PROBABLY RESOLVE THE AIR BAG LIGHT WHICH IS ON. THE PRICE FOR REPAIR $485.00. WHEN CALLING OTHER AUTO REPAIR SHOPS IN THE AREA ; COULD NOT FIND ANOTHER SHOP TO REPLACE THE CLOCKSPRING ,AS IT IS A LIABILITY BECAUSE OF THE AIRBAG INVOLVEMENT. THE DEALER COULD NOT TELL ME WHETHER THE AIR BAGS WORKED BUT SAID REPLACING THE CLOCKSPRING SHOULD TAKE CARE OF THE ISSUE. VOLKSWAGEN CUSTOMER CARE WAS CONTACTED AND SAID THE CAR IS OUT OF WARRANTY AND THEY CAN DO NOTHING ABOUT THIS, EVEN THOUGH MY VOICED CONCERN ABOUT THE AIRBAG ISSUE WAS HEARD. *TR
PASSENGER SIDE, REAR DOOR LOCK DOES NOT WORK. DOOR CANNOT BE OPENED FROM EITHER THE INSIDE OR THE OUTSIDE. *TR
ON 11/3/2014 I DROVE MY 2009 VOLKSWAGEN JETTA TDI TO WORK ON INTERSTATE 90 , WHEN THE CARS ENGINE LIGHT CAME ON AND THE VEHICLE IMMEDIATELY STARTED TO DECREASE SPEED. BY THE TIME I FOUND A SAFE SPOT TO PULL OVER THE VEHICLE SHUT DOWN COMPLETELY. MY CAR HAD TO BE TOWED TO AN AUTOSHOP WHERE I WAS TOLD THAT MY CARS HIGHPRESSURE FUEL PUMP SHUT DOWN AND CONTAMINATED THE WHOLE FUEL SYSTEM WITH METAL FROM THE SECONDARY FUEL PUMP.I HAD PURCHASED THIS CAR USED JUST THIS FEBRUARY FOR $15000 AND NOW I HAVE TO PAY A BILL OF $7000 TO BE ABLE TO DRIVE IT AGAIN.I DID DO SOME RESEARCH AND DISCOVERED THAT I AM NOT THE ONLY DRIVER WITH A 2009 VW JETTA WHERE THE HIGHPRESSURE FUEL PUMP FAILED. *TR
HEATED SEAT MALFUNCTION BURNED THROUGH UPHOLSTERY, MELTED FABRIC AND BURNED THROUGH MY SHIRT. WIRES ARE EXPOSED. *JS
TIRES ARE MICHELIN PILOT HX MXM4, RADIAL XSE 225/45 R17 91H ORIGINAL TIRES FROM DATE OF PURCHASE 8//10 WITH ACTUAL MILEAGE 14829, FOR THE EXCEPTION OF 1 TIRE, THAT WAS REPLACED ON 9//10 DO TO ROAD HAZARD. PRESENTLY ALL 4 TIRES ARE SHOWING A SIDEWALL DEFECT. THERE IS A FAULT, A CRACK LINE THAT RUNS ALONG A MANUFACTURE GROOVE LINE THAT SEPARATES THE TREAD FROM THE SIDE WALL, THIS IS COMMON ON ALL 4 TIRES, BUT WITH DIFFERENCES OF SEVERITY IN EACH TIRE. THE FRONT DRIVER SIDE TIRE CAUGHT MY EYE BECAUSE OF THE 1/8 INCH CRACK THAT IS EXPOSING THE CARCASS/OR CABLES WHEN LOOKED AT CLOSELY. *TR
WE BOUGHT OUR 2009 JETTA TDI USED AT A KIA DEALERSHIP ON 5/4/14 WITH 99K ON THE ODOMETER. THE CAR WAS RUNNING FINE AND WE HAD NO ISSUES DURING TEST DRIVE OR THE MONTH AFTER UNTIL 6/18/14 WHEN THE GLOW PLUG LIGHT CAME ON. WE TOOK IT BACK TO THE DEALERSHIP WE BOUGHT IT AT BECAUSE IT HAD A 12/12000 WARRANTY ON IT AND THEY COULDN'T FIND A PROBLEM. THEY REPLACED THE BATTERY. IT HAPPENED AGAIN AND WE TOOK IT IN TO THEM, THIS TIME THEY SENT IT BACK TO THE VW DEALERSHIP THEY HAD OBTAINED IT FROM TO HAVE IT CHECKED OUT. IT WAS THERE FOR 4 DAYS WHILE MECHANICS TRIED TO FIND THE PROBLEM AND THEN THEY BROUGHT IN AN EXPERT TO TELL THEM THAT THE HIGH VOLUME FUEL PUMP WAS FAILING AND IT WOULD COST $1,500 TO REPLACE. IT WAS NOT COVERED UNDER THE 12/12000 DEALER WARRANTY. WE CHOSE NOT TO HAVE THE WORK PERFORMED THERE AND I AM TAKING IT TO ANOTHER MECHANIC TO HAVE IT DONE. WE HAVE DRIVEN IT FOR THE PAST COUPLE OF MONTHS WITH ONLY MINOR ISSUES WITH THE GLOW PLUG LIGHT COMING ON AND WE HAVE LEARNED TO PULL OVER, SHUT THE CAR OFF AND TURN IT ON AGAIN. THIS WILL GO FOR A FEW WEEKS BEFORE HAPPENING AND THEN WE HAVE TO DO THE SAME THING ALL OVER AGAIN. IT IS NOW FAILING MORE OFTEN AND I WILL BE TAKING IT IN TO REPAIR. THE PROBLEM HERE IS THAT THE HVFP IS A WELL DOCUMENTED FAILURE ON THE TDI MODELS AND I BELIEVE BASED ON THE COST I HAVE BEEN SEEING ON FORUMS THAT THIS SHOULD BE A RECALL. WHEN THE FAILURE HAPPENS IT IS NOT ALWAYS IN A SAFE PLACE AND I HAVE TO MAKE SOME UNSAFE MOVES TO GET OFF THE ROAD
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 15 MPH, THE AIR BAG DEPLOYED WITHOUT WARNING. THE FAILURE OCCURRED AFTER THE VEHICLE DROVE OVER A SEWER COVER, WHICH CAUSED THE FRONT WINDSHIELD TO CRACK. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. THE VIN WAS NOT AVAILABLE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Volkswagen Jetta → · Every Jetta year → · How the figures are calculated →