2009 Volkswagen Jetta complaints

2009 VW TDI JETTA. ENGINE RUNS ROUGH, SUTTERS AT CERTAIN POINTS AND LACKS POWER. WILL SOMETIMES STALL IN TRAFFIC. HAVE DOCUMENTED WITH DEALERS. VW AMERICA REFUSES TO ANSWER. VW HAS SOFTWARE FIX, BUT WILL NOT APPLY IT TO VEHICLE. DO PEOPLE HAVE TO BE KILLED BEFORE THESE PEOPLE PAY ATTENTION.

VEHICLE WAS TURNING INTO A PARKING SPOT, DRIVER HAD MOVED FOOT FROM ACCELERATOR PEDAL TO BRAKE. SUDDENLY, ENGINE SURGED AND VEHICLE BEGAN TO ACCELERATE. THE DRIVER APPLIED SIGNIFICANT BRAKE PRESSURE TO HALT VEHICLE AND TURNED OFF IGNITION. VEHICLE SUBSEQUENTLY DROVE NORMALLY AND DEALER INSPECTION FOUND NO PROBLEM. *CN

DURING THE COLD WINTER MONTHS IN NH. MY 2009 VW JETTA SPORTWAGEN TDI HAS EXHIBITED A ENGINE STUMBLE PROBLEM WHEN IT IS STARTED. THE CAR WILL START BUT RUN ROUGH AND ABRUPTLY STALL. IT TAKES ON AVERAGE OF 5 STARTS BEFORE THE ENGINE WILL STAY RUNNING IN A SMOOTH MANNER. MOST OF THE EVENTS HAVE BEEN AFTER DRIVING MORE THAN 30 MILES AND PARKING IT OVERNIGHT IN A NON-HEATED GARAGE AT 44F. ONE OCCURRENCE WAS IN MY WORK PARKING LOT AFTER SITTING 8HRS IN 30F WEATHER. THIS PROBLEM HAS OCCURRED A TOTAL OF 10 TIMES. THE PROBLEM OCCURS ABOUT ONCE A WEEK. MOST RECENTLY IT STARTED AND DIDN'T RUN ROUGH UNTIL I HAD PULLED OUT ON TO THE ROAD. THE ENGINE STARTED TO RUN ROUGH AND I HAD TO PULL OFF TO THE SIDE. THE CAR HAD TO BE SHUTOFF AND RESTARTED BEFORE IT RAN SMOOTH. THE OUTSIDE TEMPERATURE WAS 10F. THE CAR HAS BEEN TO VW SERVICE TWICE. THE CAR DOESN'T TRIGGER A CODE FOR VW TO DIAGNOSE, BUT THE PROBLEM IS VERY REAL. VW DOESN'T KNOW WHAT IS WRONG AND NO REPAIRS HAVE BEEN MADE. THE CAR COULD LEAVE MY FAMILY STRANDED IN COLD CONDITIONS OR POSSIBLY HIT WHILE THE CAR IS ON THE SIDE OF THE ROAD. *TR

MY VEHICLE DIDN'T START AFTER 12 DAYS OF SITTING, IT ALSO HAD A ROUGH START (NO START FOLLOWED BY DRIVER ASSISTED START) AFTER SITTING FOR ABOUT 9 HOURS. I BELIEVE THE ROUGH START WAS A RELATED TO THE NO START. DATE OF NO START: 12/29/10 LOCATION: PHILADELPHIA OFFSITE AIRPORT LOT MILEAGE: > 20,000 GOT MY 20K SERVICE TWO DAYS PRIOR TO PARKING IT ON DEC. 17. IT SNOWED 22" ON THE 19TH AND THEN THROUGHOUT THE REST OF THE DAYS IT WOULD THAW, FREEZE, RAIN ETC. IT RAINED APPROXIMATELY 3" DURING THAT TIME. GOT BACK DEC. 29TH AT NIGHT. THE ENGINE TRIED TO CRANK ONCE AND THEN DIDN'T DO MUCH AFTERWARD. HAD IT TOWED TO THE DEALER (VW OF LANGHORNE) AND THEY FOUND WATER IN THE CYLINDERS BY REMOVING THE GLOW PLUGS AND MANUALLY CRANKING THE ENGINE. AFTER A COUPLE OF DAYS MESSING WITH THE DEALER THEY FINALLY DRIED OUT THE ENGINE AND FOUND WATER IN THE INTERCOOLER LINES. RAN FINE UNTIL 2/1/10. DEALER HAD ME PAY FOR THEIR TIME BECAUSE "THE ONLY WAY THIS COULD HAPPEN IS IF I DROVE THROUGH A PUDDLE OR IF IT WAS IN A FLOOD". THEY ARE WRONG. THE PARKING LOT IS NOT VALET (I KEPT MY KEYS) AND THEY HAVE A SNOW REMOVAL SERVICE. SNOW WAS NOT PLOWED INTO OR ON TOP OF MY CAR. NO OTHER WATER DAMAGE WAS SEEN IN OR ON THE VEHICLE ANYWHERE ELSE. DATE OF NO START: 2/01/10 LOCATION: NORTHEAST OF PHILADELPHIA MILEAGE: 21,000 CODES: NONE KNOWN SIGNIFICANT WEATHER BEFORE NO START: COLD, DRY TOOK TO DEALER (WHAT WAS DONE): NO AMBIENT AIR TEMPS: HIGH 36 (F) LOW 21 (F) JETTA STARTED FINE IN THE MORNING 6:30AM. LEFT W

I PURCHASED A 2009 JETTA TDI. THIS IS MY 3RD JETTA TDI, 2004, 2006, AND NOW A 2009. AT 3,500 MILES THE BRAKES ON THE 2009 TDI BEGAN MAKING A HIGH PITCH WHISTLING NOISE AT SLOW ROLLING STOPS. AFTER A COUPLE OF STOPS IT WOULD STOP AND THEN REAPPEAR AFTER THE CAR HAD BEEN PARKED FOR A COUPLE OF HOURS. I CALLED THE DEALER, AND WAS TOLD THAT IT WAS NORMAL AND SHOULD EVENTUALLY STOP. AT 7000 MILES IT STILL WHISTLES. I TOOK IT TO THE DEALER FOR INSPECTION AND WAS TOLD THAT RUST WAS FORMING ON THE ROTORS AND THE WHISTLING SOUND WAS THE BRAKES SCRAPING THE RUST OFF. I WAS TOLD THAT MY BRAKES WERE FINE. I ASKED IF THIS WAS A PROBLEM I WOULD HAVE TO LIVE WITH, WHISTLING BRAKES FOR THE LIFE OF THE CAR? HOW EMBARRASSING TO OWN A NEW CAR AND THE BRAKES WHISTLE WHEN YOU PULL UP TO A STOP SIGN. I CALLED VW AMERICA AND WAS TOLD THAT THEY COULDN'T TELL ME ANYTHING. THEY DEPENDED UPON THE DEALERS TO PROVIDE THEM WITH ISSUES/CONCERNS. NEITHER OF MY PREVIOUS 2004 OR 2006 JETTA TDI'S BRAKES WHISTLED. SO VW IS THIS NORMAL? IF SO, THEN I HAVE PURCHASE MY LAST WHISTLING JETTA. *TR

2009 AND POSSIBLY 2010 VOLKSWAGEN JETTA WINDSHIELD WIPER SYSTEM STOPPED WORKING WHEN THE BRAKE WAS APPLIED AND ONLY RESTARTED WHEN THE BRAKE PEDAL WAS RELEASED. UPDATED 02-26-2010. *BF UPDATED IVOQ 06/01/10 VEHICLE TAKEN TO DEALER 4 TIMES FOR CORRECTIVE ACTION AND SYSTEM IS NOT REPAIRED. DEALER TOLD ME THAT VW ENGINEERING STATED THAT THIS IS PROPER OPERATION OF THE SYSTEM AND NO REPAIRS ARE NEEDED. DEALERS EMPLOYEES ARE AWARE OF THE SAFETY HAZARD ASSOCIATED WITH LACK OF PROPER OPERATION AND STATE THAT THEY ACKNOWLEDGED THE PROBLEM AND THAT IT IS NOT IN PROPER WORKING ORDER. *TR

WINDSHIELD WIPERS SYSTEM FAILED IN SNOW STORM. PARTS REPLACED COMPLETE LOSS OF ENGINE POWER WHILE DRIVING IN TRAFFIC. 8 TIMES THIS HAS HAPPENED. DEALER CAN NOT FIND CAUSE. NO START SITUATION, TWICE. DEALER CAN NOT FIND CAUSE. TRANSMISSION NOISE. DEALER CAN NOT FIND CAUSE, WILL REPLACE TRANSMISSION IF NOISE CONTINUES. *TR

TIRE VALVE STEM CRACKED DURING TIRE FILLING. *TR

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT AS SHE WAS DRIVING APPROXIMATELY 45 MPH HER VEHICLE SHUT OFF IN THE MIDDLE OF THE ROAD. THERE IS A RECALL# 09V333000, POWER TRAIN, AUTOMATIC TRANSMISSION. THE CONTACT STATED THAT THE DEALER REPAIRED THE VEHICLE UNDER THE RECALL AT LEAST FOUR TIMES AND EACH TIME THE REPAIR WAS COMPLETE THE FAILURE CONTINUED TO OCCUR. THE FAILURE BEGAN ON SEPTEMBER 9, 2009. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 15,000.

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH INTO A SLIGHT CURVE WHEN THE STEERING WHEEL LOCKED IN A STRAIGHT POSITION AND WOULD NOT TURN TO THE RIGHT WITHOUT WARNING. THE DRIVER BEGAN TO EXERT AGGRESSIVE FORCE TO THE STEERING WHEEL AND SUDDENLY, THE STEERING WHEEL UNLOCKED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE CONTACT HAD CONCERN OF THE POTENTIAL SAFETY HAZARD. THE VIN WAS REJECTED FROM THE SYSTEM. THE FAILURE MILEAGE WAS 11,000. UPDATED 3/12/10 *CN THE DEALER REPLACED THE STEERING GEAR. UPDATED 06/11/10.*JB

2009 JETTA TDI HAS AN ISSUE WITH SUDDEN LOSS OF ENGINE POWER. USUALLY 100% REPRODUCIBLE IN WARM CLIMATE USUALLY HAPPENS WITHIN THE FIRST FEW MINUTES OF STARTING ENGINE WHILE TRAVELING AT 30MPH AT 2K RPMS WHILE HOLDING A STEADY SPEED. CAR WILL SUDDENLY JERK AND LOSE POWER ONE TIME THEN THE REMAINING TIME WILL BE WITHOUT ISSUE. ON AT LEAST TWO OCCASIONS WHILE PULLING OUT INTO TRAFFIC THE CAR HAS INTERMITTENTLY LOST ALL POWER FOR A FEW SECONDS ALMOST RESULTING IN CERTAIN PERSONAL INJURY ACCIDENTS. THIS WAS DUE TO THE FACT THAT AFTER STARTING THE CAR I TOOK A PHONE CALL BEFORE ENTERING TRAFFIC. I FEEL THAT THIS IS A TEMPERATURE/TIME RELATED PROBLEM AS THE TIME I WAS ON THE PHONE WOULD ABOUT EQUAL THE TIME THAT WHEN I NORMALLY WOULD HAVE LEFT THE LOT THE CAR WOULD HAVE HAD THE HICCUP/STUTTER. NUMEROUS COMPLAINTS ABOUT THIS PARTICULAR ISSUE CAN BE FOUND ON THE INTERNET AND THIS HAS BEEN DOCUMENTED THAT VWOA HAS BEEN CALLED ABOUT THIS BUT SEEMS TO NOT WANT TO DO ANYTHING TO RECTIFY THE SITUATION. *TR

POSSIBLE EVENTS LEADING UP TO THE FAILURE IS ONCE IN A WHILE WHEN THE CAR IS OFF AND PARKED THE ENGINE FAN WILL COME ON RUNNING VERY HIGH AND THE CAR SMELLS. THIS OCCURRED ABOUT 4 TIMES IN 4 MONTHS. THEN IN THE 5TH MONTH OF OWNERSHIP, WHILE DRIVING 50 MPH, I HEARD A BEEP, LOOKED DOWN AT MY DASH AND BEFORE I COULD FINISH READING THE MESSAGE THE CAR DIED. THE DASH INDICATED SOMETHING ABOUT GET TO A WORKSHOP, THEN THE MESSAGE DISAPPEARED AND THE COIL LIGHT CAME ON. I PUT MY FOOT ON THE GAS PEDAL AND NOTHING HAPPENED. THANKGOODNESS NO ONE WAS BEHIND ME OR WE WOULD HAVE BEEN HIT, I PUSHED THE CAR TO THE SHOULDER OF THE ROAD AND CALLED A TOW TRUCK. I WAS 80 MILES FROM HOME AND JUST MINUTES FROM GETTING ON THE MAIN FREEWAY. I WAS TOWED TO THE NEAREST VW DEALER. IT WAS A WEEKEND SO THE SERVICE DEPT WAS CLOSED. MONDAY I WAS TOLD THE ENTIRE FUEL SYSTEM WENT OUT AND WAS GOING TO BE COMPLETELY REPLACED. IT WAS REPLACED. IT'S BEEN 4 WEEKS SINCE IT WAS REPLACED AND TODAY WHEN I DROVE 25 MILES AND PARKED MY CAR, THE ENGINE FAN CAME ON RUNNING VERY HIGH, AND LOUD WITH THE SMELL OF BURNT RUBBER AND SMOKE COMING FROM THE HOOD. I CALLED THE DEALER AND WILL BE TAKING IT INTO THE DEALER NEXT WEEK, THEY ARE CONCERNED WITH THE SMELL. *TR

2009 VW JETTA TDI (TURBO-DIESEL) EQUIPPED WITH DSG (DIRECT SHIFT GEARBOX) TRANSMISSION. VEHICLE PREMATURELY DOWNSHIFTS FROM 2ND INTO 1ST GEAR AT SLOW SPEEDS. WHEN DRIVING IN 'TIPTRONIC' (MANUAL) SHIFT MODE AT SLOW SPEED CONDITIONS, SUCH AS RIGHT TURNS, PARKING LOTS/GARAGES, YIELD CONDITIONS, ETC., THE VEHICLE WILL DOWNSHIFT UNEXPECTEDLY FROM 2ND GEAR INTO 1ST AFTER REACCELERATION HAS ALREADY BEGUN, RESULTING IN THE ENGINE'S RPMS TO "SKYROCKET". IF THIS OCCURS WITHIN A TURN IN TRAFFIC, THE VEHICLE'S ACCELERATION IS STALLED DUE TO THE LOWER GEAR. PANICKING, ONE SHIFTS THE VEHICLE INTO 2ND AT THE HIGH RPMS AND THE TRANSMISSION JOLTS UNDER THE POWER AND CAUSES THE VEHICLE TO SURGE FORWARD RAPIDLY UNDER POWER. THIS HAS CONTRIBUTED TO NEAR REAR-END CRASH SITUATIONS FOR BOTH DRIVERS FOLLOWING AT THE DOWNSHIFT/STALL CONDITION AS WELL AS VEHICLES IN FRONT AT THE UPSHIFT/ACCELERATION CONDITION. IN PARKING LOTS WHILE MODERATELY TRAVELING IN 2ND GEAR LOOKING FOR A PARKING STALL, WITHOUT WARNING, AGAIN THE VEHICLE WILL SOMETIMES DOWNSHIFT INTO FIRST CAUSING THIS BRAKING "BUCKING' EFFECT AND THE ENGINE RPMS SKYROCKET UNTIL ONE EITHER LIFTS OFF THE ACCELERATOR OR SHIFTS BACK INTO 2ND. THIS CONDITION HAS BEEN INTERMITTENT FOR OVER A YEAR NOW AN OVERALL MAKES IT VERY DIFFICULT AND UNNERVING TO DRIVE IN STOP AND GO TRAFFIC, PARKING LOTS, AREAS WITH SPEED BUMPS, GARAGES, OR ANY OTHER SLOW SPEED ENVIRONMENTS WHERE ONE WOULD PREFER TO OPERATE THE VEHICLE IN 'MANUAL' SHIFT MODE AS PROVIDED BY THE

2009 VW JETTA SPORTWAGEN TDI INTERMITTENT HOT REAR BRAKE DISCS. EFFECTS MPG BY MINUS 10% PLUS. SOMETHING IS CAUSING REAR BRAKES TO GET HOT(REAR BRAKE BIAS). FRONT BRAKES ARE ALWAYS COOL. COULD CAUSE AN ACCIDENT IN ICE AND SNOW POSSIBLE FIRE. SOMETIMES UNABLE TO BACK UP!!! LIKE BRAKES ARE LOCKED UP! IT HAS A MIND OF ITS OWN!!!!!!!!!!!!!!!!!!!!! VW OF AMERICA IS NOT INTERESTED ! NOR CAN THE DEALER SOLVE THE PROBLEM. " THE VEHICLE MEETS SPECIFICATIONS" THIS HAS BEEN WRITTEN UP IN VW FORUMS AND BLOGS. WE ARE NOT THE ONLY ONES WITH THIS PROBLEM. HOW OFTEN DO YOU FIND SOMEONE THAT CHECKS THE TEMP. OF REAR AND FRONT BRAKE DISCS? I DID BECAUSE IN JANUARY OF 2009 THE REAR BRAKES WERE SO HOT THAT IT SMELLED UP MY GARAGE. COULD HAVE CAUSED A FIRE!!!!!!!!!!!!!!!!!!!!!!!! *TR

AFTER DRIVING IN THE RAIN AND PARKING MY CAR IN LIGHT RAIN FOR ABOUT TWO AND A HALF HOURS THE FRONT WINDSHIELD WIPERS WOULD NOT WORK WHEN I STARTED THE CAR. I TINKERED AROUND WITH THE LEVERS AND THE REAR WIPER WORKED AND THE WASHER FLUID WORKED, BUT NOT THE FRONT WIPERS. I CHECKED THE FUSE INDICATED IN THE MANUAL AND IT WAS NOT BLOWN. I WAS FORCED TO DRIVE HOME IN THE RAIN WITHOUT THE USE OF MY FRONT WIPERS. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE EXITING THE VEHICLE, ALL FOUR DOORS LOCKED WITHOUT INTENTION. THE ENGINE REMAINED ON, AND A CHILD WAS POSITIONED IN THE REAR OF THE VEHICLE. SHE ATTEMPTED TO ACCESS THE VEHICLE WITH THE KEY FOB AND MANUALLY. THE KEY FAILED TO UNLOCK THE DOOR. SHE HAD TO BREAK THE PASSENGER WINDOW TO OPEN THE DOOR. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 12,000. THE VIN WAS UNAVAILABLE.

WE WERE TRAVELING IN BRANSON, MO. FROM OUR HOME IN EAST TEXAS WHEN THERE WAS WHAT SOUNDED LIKE A SINGLE MUFFLED POP FROM THE ENGINE COMPARTMENT. THE GLOW PLUG LAMP STARTED BLINKING AND THE CHECK ENGINE LIGHT CAME ON AND I THINK IT WAS BLINKING ALSO. AT THE TIME I WAS TRAVELING ABOUT 30 MPH. AND I HAD JUST STARTED UP A STEEP GRADE. ALSO, ABOUT THE TIME THE GLOW PLUG LIGHT STARTED BLINKING, THE MFD DISPLAYED THE "MAJOR ENGINE MALFUNCTION" MESSAGE. THE ENGINE LOST POWER BUT DID NOT STOP AND I WAS ABLE TO GO ABOUT 300 YARDS TO A SAFE PLACE WHERE I COULD PULL OFF THE STREET OUT OF TRAFFIC AND PARK. THE VEHICLE WAS TOWED TO THE VOLKSWAGEN DEALER IN SPRINGFIELD, MO. (SPRINGFIELD VOLKSWAGEN) FAULT CODE THROWN WAS P0299. IT WAS DETERMINED THAT A COUPLING ON A LINE GOING INTO THE TURBOCHARGER HAD NOT BEEN ADEQUATELY TIGHTENED DURING ASSEMBLY OF THE ENGINE AND THE HOSE HAD COME LOOSE DISABLING THE TURBOCHARGER AND THE ENGINE. *TR

VEHICLE SHIFTS INTO NEUTRAL WHILE DRIVING. VEHICLE HAS BEEN RECALLED FOR THIS PROBLEM, BUT VEHICLE STILL HAS PROBLEM AFTER RECALL SERVICE HAS BEEN DONE. NHTSA CAMPAIGN ID NUMBER 09V333000 IS FOR THE RECALL THAT WAS COMPLETED ON THIS VEHICLE IN OCT. 2009. AT VW DEALER WHERE VEHICLE WAS PURCHASED. ON NOV 27, 2009 VEHICLE SHIFTED INTO NEUTRAL WHILE DRIVING AND HAS DONE IT ON 2 OTHER OCCASIONS. HAVE TAKEN VEHICLE BACK TO DEALER ON NOV. 29, 2009 AND AWAITING RESULTS OF THEIR DIAGNOSES. I AM SENDING THIS COMPLAINT BECAUSE I BELIEVE THAT THIS DEFECT IS NOT GETTING FIXED WITH THE ORIGINAL RECALL, WHICH LEAVES A VERY SERIOUS SAFETY PROBLEM OPEN TO OWNERS OF THESE VEHICLES AND OTHERS. *TR

I OWN A 2009 VOLKSWAGEN JETTA TDI SPORTWAGEN. IT HAS APPROXIMATELY 8,000 MILES ON THE ODOMETER. I BELIEVE THAT THIS CAR HAS A SERIOUS DESIGN FLAW, WHICH CREATES A VERY UNSAFE DRIVING CONDITION. ON A DAILY BASIS, I EXPERIENCE A SITUATION IN WHICH I AM WAITING AT A STOP LIGHT TO TURN LEFT, AND WHEN I DEPRESS THE PEDAL TO ACCELERATE THROUGH THE INTERSECTION, THE CAR MOVES A FEW FEET (INTO TRAFFIC) AND THEN STOPS ALTOGETHER. AFTER PRESSING THE PEDAL ALL THE WAY TO THE FLOOR FOR 2-3 SECONDS, IT RELUCTANTLY STARTS MOVING AGAIN, AND I OBSERVE A HUGE CLOUD OF WHITE VAPOR POURING OUT OF THE TAILPIPE AS THE CAR TAKES OFF AGAIN. MY FEAR IS THAT I, OR SOMEONE ELSE, WILL BE UNABLE TO CLEAR AN INTERSECTION IN A DANGEROUS (OR OTHERWISE NORMAL) SITUATION AND WILL BE INVOLVED IN A HEAD-ON OR T-BONE ACCIDENT THAT WILL CAUSE SERIOUS INJURY AND/OR DEATH. THE CAR DISPLAYS NO ERROR CODES, AND OTHERWISE DRIVES PERFECTLY NORMAL. *TR

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE REAR MIDDLE SEAT HEAD REST COULD NOT BE ADJUSTED. THE DEALER STATED THAT THE HEAD REST COULD NOT BE MOVED OR REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 2000.

I HAD MY 09 TDI TOWED INTO A V.W. DEALER TODAY FOR A MAJOR OIL LEAK. THE DETAILS ARE AS FOLLOWS: I PARKED MY TDI IN MY DRIVEWAY THIS MORNING AFTER A LOCAL DRIVE. NO MECHANICAL PROBLEMS WERE OBSERVED. IN THE AFTERNOON I WENT FOR ANOTHER DRIVE. I BARELY GOT OUT OF MY DRIVEWAY WHEN THE CARS OIL LIGHT STARTED BLINKING, AND THE MFD SAID STOP THE VEHICLE-LOW OIL. I PULLED BACK IN MY DRIVEWAY AND NOTICED SEVERAL LITERS OF OIL ON THE GROUND UNDER MY CAR. I HAD MY VEHICLE TOWED TO THE DEALER BY A FLATBED TOW TRUCK. THE SERVICE MANAGER CALLED ME INTO THE SHOP AND SHOWED ME THAT THE OIL FILTERS HOUSING CAP HAD BEEN SCREWED LOOSE, AND PLACED ON-TOP OF THE HOUSING UPSIDE DOWN. THE CAP HAD A SMALL PIECE MISSING JUST BEFORE THE THREADS BEGIN. SINCE THE CAR HAD 1 1/2 QUARTS OF OIL STILL IN THE OIL PAN THE SERVICE MANAGER DID NOT FEEL THAT ANY ENGINE DAMAGE OCCURRED. I EXPLAINED TO THE MANAGER THAT I HAD BEEN HOME ALL DAY, THAT MY CAR WAS LOCKED, ALARMED, AND PARKED IN MY DRIVEWAY. THE MANAGER INSISTED THAT SOMEONE DID THIS DAMAGE TO MY VEHICLE. HE COULD NOT EXPLAIN HOW SOMEONE WAS ABLE TO GET IN THE VEHICLE WITHOUT THE KEY, AND WITHOUT CAUSING ANY DAMAGE OR LEAVING ANY TOOL MARKS, OR SETTING OFF THE CAR ALARM. I HAD MY VEHICLES 10K SERVICE DONE AT THIS DEALERSHIP 800 MILES AGO. DURING THAT SERVICE THE WRONG OIL WAS USED, AND THE VEHICLE WAS SEVERELY OVERFILLED WITH OIL. THESE PROBLEMS WERE CAUGHT BY MYSELF, AND CORRECTED BEFORE LEAVING THE DEALERSHIP. IS IT POSSIBLE THAT THE DEALER CAUSED A

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING 30 MPH THE GEAR WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL, AND THEN THE VEHICLE DOWN-SHIFTED INTO THE NEUTRAL GEAR. HE WAS ABLE TO SAFELY RESTART THE VEHICLE TO CONTINUE NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES FOR INSPECTION. THE TECHNICIANS WERE UNABLE TO DUPLICATE THE FAILURE; THEREFORE, THEY COULD NOT PROVIDE A REMEDY. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 150. THE CURRENT MILEAGE WAS 6,000.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING 70 MPH USING THE CRUISE CONTROL, SHE BEGAN TAPPING ON THE STEERING AND SUDDENLY THE DRIVER SIDE AIR BAG DEPLOYED. SHE CRASHED AFTER THE AIR BAG DEPLOYED; HOWEVER, SHE HAS NO MEMORY OF THE CRASH. SHE DID NOT SUSTAIN ANY INJURIES. THE CURRENT AND FAILURE MILEAGES WERE 4000.

THE TRANSMISSION DISENGAGED AND DISPLAY STARTED TO BLINK JUST AS I WAS ENTERING AN INTERSECTION HAD TO STOP AND RESTART CAR. *TR

2009 VW JETTA TDI SPORTSWAGEN. WHEN MOVING FROM COMPLETE STOP, VEHICLE SOMETIMES PAUSES, THEN LURCHES FORWARD WITH SUDDEN ACCELERATION; EVEN THOUGHT STEADY FOOT PRESSURE WAS ON THE GAS PEDAL. *TR

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS; THE TRANSMISSION EXHIBITED A PULLING SENSATION AND BEGAN HESITATING INTERMITTENTLY. THE FAILURES PROGRESSED BETWEEN 0 TO 55 MPH AND THE ENGINE SURGED WHILE MAINTAINING SPEED. AN AUTHORIZED TECHNICIAN INFORMED THE CONTACT THAT THE PROBLEM WAS A MANUFACTURERS DESIGN WITHOUT A REMEDY. THE COMPUTERIZED SYSTEM CODE WAS RESET TO THE MANUFACTURER'S SERVICE CODE. THE VEHICLE WAS INSPECTED BY AN AUTHORIZED DEALER TO FURTHER DIAGNOSE THE FAILURE. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150 AND THE CURRENT MILEAGE WAS 6,500.

2009 VOLKSWAGEN TDI JETTA 10,000 MILES. BROUGHT CAR INTO DEALER AND POINTED OUT THAT I BELIEVE SOMETHING IS WRONG WITH ESP SYSTEM. BOTH BACK ROTORS ARE HOT ENOUGH TO BURN YOU AFTER DRIVING SHORT DISTANCES WITH VERY LITTLE BREAKING. DEALER DETERMINE DRIVER SIDE CALIPER WAS BAD. THEY ARE REPLACING DRIVER SIDE CALIBER. SAYS IT WAS DRAGGING AND CAUSING ESP SYSTEM TO PULSE. WIFE HAS THE SAME PROBLEM ON HER 2009 TDI JETTA WHICH HAS 12000 MILES ON IT. BOTH CARS HAVE EXHIBITED THIS PROBLEM HAVE BEEN OCCURRING SINCE NEW. IT IS CAUSING PREMATURE BRAKE PAD AND ROTOR WEAR TO REAR. CAR IS STILL IN SHOP AFTER A WEEK WAITING ON PARTS. *TR

SIGNIFICANT REAR BRAKE WEAR ON 2009 VW JETTA. MY RR BRAKE WORE DOWN TO METAL. RL BRAKE WAS AT 60% REMAINING, AND FRONT BRAKES WERE ALMOST PERFECT. VW CALLS THIS TYPE OF WEAR "NORMAL." ANYBODY WHO HAS EVER DRIVEN A CAR OR WORKED ON BRAKES KNOWS THAT IS A LAUGHABLE ASSERTION. THERE IS NOTHING NORMAL ABOUT ONE SET OF PADS COMPLETELY FAILING WHILE ALL OTHERS ARE WELL WITHIN SPECS. NOT ONLY IS THIS ANNOYING, IT IS DANGEROUS. THE CAR IS OBVIOUSLY APPLYING BRAKE PRESSURE TO ONE WHEEL MORE THAN THE OTHER THREE. WHEN THIS WHEELS BRAKES FAIL, HOW IS THE CAR EXPECTED TO STOP? I HAVE RESEARCHED THIS ONLINE AND FOUND MANY OTHER VW OWNERS EXPERIENCE THE SAME PROBLEM WITH THE SAME RESPONSE FROM VW, WHICH IS TO BLAME IT ON THE CONSUMER'S DRIVING. IN SOME INSTANCES, THE BRAKES WORN TO METAL AS EARLY AS 14,000 MILES, AND OFTEN FAIL AGAIN IN AS LITTLE AS 7 MONTHS AFTER REPLACING. *TR

THE VEHICLE HAS A 1 TO 2 SECOND LAG WHEN ACCELERATING FROM A STANDING START OR WHEN I STEP HARD ON THE ACCELERATOR PEDAL. IT ACTS LIKE IT HAS TO THINK ABOUT IT FOR A WHILE BEFORE THE MOTOR STARTS TO REV UP AND THE TRANSMISSION ENGAGES. THIS HAS CAUSED SEVERAL NEAR-ACCIDENTS WHEN PULLING INTO TRAFFIC, AND AT STOP SIGNS WHEN OTHER DRIVERS DECIDED I'D WAITED TOO LONG AND STARTED INTO THE INTERSECTION AT THE SAME TIME MY CAR FINALLY DECIDED TO GET AROUND TO GOING. THIS IS A TDI WITH THE DSG TRANSMISSION. I HAD THE DEALER RUN A FULL DIAGNOSTIC AND THEY DIDN'T FIND ANYTHING. I SEE OTHERS REPORTING THE SAME BEHAVIOR HERE AND ELSEWHERE. I SUSPECT FAULTY PROGRAMMING IN EITHER THE ENGINE OR THE TRANSMISSION SOFTWARE, THOUGH IT MAY BE JUST THE INHERENT BEHAVIOR OF THE SYSTEM. I'LL PUT TODAY'S DATE ON THE "APPROXIMATE INCIDENT DATE" ALTHOUGH IT'S BEEN THIS WAY SINCE I BOUGHT THE CAR IN NOVEMBER 2008. *TR

I WAS DRIVING HOME IN RUSH HOUR AFTER WORK ON A FOUR-LANE ROAD, IN A HEAVY RAIN STORM. AT MILE 1,565, MY CAR LOST POWER, THE P R N D S TRANSMISSION OPTIONS WERE BLINKING, THE FOOT BREAK ICON CAME ON, AND WHEN I PUSHED ON THE GAS, MY RMPS INCREASED, BUT NO POWER. I WAS ABLE TO SAFELY MANEUVER THE CAR OUT OF RUSH HOUR TRAFFIC, PULL OVER ON THE SHOULDER, AND SAT THERE WONDERING WHAT JUST HAPPENED. BEING THAT THE CAR WAS NEW, I DID NOT KNOW WHAT HAD HAPPENED, THERE WAS NO SERVICE ENGINE SOON LIGHT COME ON. I PUT THE CAR INTO PARK, SAT THERE FOR A BIT, AND THEN PUT IT BACK INTO DRIVE. ABOUT 3 MILES LATER, THE TRANSMISSION OPTIONS BLINKED AGAIN. ONCE I ARRIVED HOME, I CALLED THE VW DEALERS SERVICE DEPT. WHERE I BOUGHT THE CAR AND TALKED WITH THE SERVICE MANAGER. HE NEVER SAW ANYTHING LIKE THIS, TOLD ME NOT TO DRIVE IT TO THE DEALER (I AM 100+ MILES FROM THE DEALER), TO HAVE IT TOWED TO THEM. I AM VERY UNSATISFIED WITH VW, JETTA, AND MY CAR. I DO NOT FEEL LIKE MY CAR IS SAFE, RELIABLE, OR TRUSTWORTHY. NOW, BECAUSE OF THE INSTANCES THAT OCCURRED, I WILL ALWAYS BE PARANOID WITH MY CAR, WORRYING IF I WILL BE ABLE TO SAFELY GET TO AND FRO THE PLACES I NEED TO BE. I RECENTLY WAS ON THE INTERSTATE WITH AN INCONSIDERATE TRACTOR TRAILER BEHIND ME NOT GIVING ME A REASONABLE DISTANCE BETWEEN ME AND HIS OVERSIZED VEHICLE. I WAS NOT ABLE TO CHANGE LANES FOR OTHER CARS WERE IN THE ADJACENT LANE. FEAR CAME OVER ME AS I KNOW I WOULD BE IN A SEVERE ACCIDENT IF THE TRANSMISSION DECIDED TO FAIL AGAIN

TURNING LEFT FROM TURN LANE WITH GREEN LIGHT. ONCOMING TRAFFIC WITH AMPLE SPACE TO MAKE THE LEFT TURN. STARTED TO ACCELERATE INTO INTERSECTION AND AUTO TRANSMISSION (DSG) SHIFTED TO A LOWER GEAR CAUSING SLUGGISH ACCELERATION. I PUSHED THE ACCELERATOR TO THE FLOOR TO GET MORE POWER AND TO AVOID THE APPROACHING TRAFFIC. BY THAT TIME, IT WAS TOO LATE AND A COLLISION OCCURRED, TOTALING BOTH VEHICLES. *TR

THIS COMPLAINT IS FOR A 2009 VW JETTA TDI. ON A RECENT ROAD TRIP I NOTICED A BURNING ODOR COMING FROM MY DRIVERS SIDE REAR. I STOPPED MY VEHICLE TO INSPECT THE WHEELS AND SURE ENOUGH ONLY THE DRIVERS SIDE REAR WHEEL, AND ROTOR WAS HOT ENOUGH TO INSTANTLY FRY A EGG. THIS WHEEL ALSO HAD A BURNING SMELL COMING FROM IT (NO SMOKE WAS OBSERVED). THE NEXT MORNING I WENT TO A V.W. DEALER LOCATED IN ALLENTOWN TO HAVE MY BRAKES INSPECTED. THE DEALER REPORTED THAT "ROAD TESTED THE CAR AND CHECKED ALL BRAKES AND THEY ARE ALL WEARING EVENLY NO PROBLEM FOUND AT THIS TIME." ON MY DRIVE HOME WHILE THE DRIVERS SIDE WAS A LITTLE WARMER THEN THE OTHER WHEELS, THE BURNING PROBLEM DID NOT REOCCUR. *TR

TL*THE CONTACT OWN A 2009 VOLKSWAGEN JETTA. HE STATED THAT HE EXPERIENCED TRANSMISSION FAILURE WHILE DRIVING 70 MPH ON THE HIGHWAY. THE VEHICLE WENT SHIFTED INTO NEUTRAL GEAR WHILE DRIVING AND HE WAS FORCED TO DRIVE TO THE EMERGENCY LANE. WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL; HOWEVER, AFTER AN HOUR, THE VEHICLE RESET ITSELF. THE VEHICLE WAS TOWED TO A DEALER WHO REFUSED TO DIAGNOSE THE TRANSMISSION OR REPAIR THE FAILURE. THE MANUFACTURER ADVISED THE DEALER NOT TO MAKE ANY REPAIRS UNLESS THEY COULD DUPLICATE THE FAILURE. RECALL#09V333000, COMPONENT: POWER TRAIN:AUTOMATIC TRANSMISSION IS RELATED TO THE FAILURE; HOWEVER, THE VIN IS NOT A PART OF THE RECALL. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 15,500.

PURCHASED A 2009 VW JETTA SPORTSWAGON TDI ON 5/31/09. ON AUGUST 4TH, THE CAR WAS TAKEN IN FOR A 90-INSPECTION. PRIOR TO THIS, I EXPERIENCED THE PANEL LIGHTS FLASHING AND WHEN ATTEMPTING TO ACCELERATE, THE CAR DID NOTHING AND APPEARED TO BE IN NEUTRAL. I STATED THIS TO THE VW SERVICE REPRESENTATIVE. WE WERE GIVEN THE CAR BACK ON AUGUST 6TH, STATING THAT THERE WAS A FAULTY HARNESS CONNECTOR AND A WIRE REPAIR WAS PERFORMED. BETWEEN AUGUST 6TH AND AUGUST 13TH, I EXPERIENCED THE SAME PROBLEM WITH THE ACCELERATION APPROXIMATELY 5 TIMES IN THE SPACE OF THREE DAYS. ON AUGUST 14TH I HAD THE CAR TOWED TO THE SAME VW DEALER THAT PERFORMED THE 1ST REPAIR. WHEN TELLING THE SERVICE REPRESENTATIVE WHAT OCCURRED, THE REPAIR SHOP COULD NOT FIND ANY PROBLEM WITH THE TRANSMISSION AND INFERRED THAT PERHAPS MY DRIVING WAS AT FAULT. ON 8/20, THE VW DEALER CALLED AND SAID THAT THEY HAD SPOKEN TO A VW FACTORY REP AND THAT THERE WAS A FAULTY TEMPERATURE CONTROL PROBLEM. ON TUESDAY, 8/25, THE VW DEALER CALLED AND TOLD US THE CAR WAS READY TO BE PICKED UP. I PICKED THE CAR UP THAT EVENING (8/25) AND THE REPAIR NOTICE STATED THAT THE SENSOR WAS REPLACED. WHEN DRIVING TO WORK ON WEDNESDAY, 8/26, I EXPERIENCED LURCHING, SEIZING AND NON-ACCELERATION OF THE TRANSMISSION APPROXIMATELY 4 TIMES. VW OF AMERICA HAS BEEN INCLUDED "IN THE LOOP" FROM THE BEGINNING (CASE # 90204213). ON THURSDAY, 8/27, THE CAR WAS TOWED TO A DIFFERENT VW DEALER, HOWEVER, WITH THE SAME BUSINESS NAME (DAVID MAUS). THIS IS THE THIRD TI

WHEN DRIVING INTO A SWEEPING CURVE AT 45 - 65 MPH, THE STEERING MECHANISM OR RACK & PINION SYSTEM LOCKS AND FAILS ON MY '09 JETTA WOLFSBURG EDITION SOMETIMES LEADING TO A SHORT SKID AND TEMPORARY LOSS OF STEERING CONTROL. I PREVIOUSLY OWNED THE EXACT SAME YEAR AND MAKE VEHICLE THAT EXHIBITED THE SAME DEFECT. DUE TO THIS AND OTHER DEFECTS, THE MANUFACTURER REPLACED THE VEHICLE. I'M NOW STARTING TO EXPERIENCE THE SAME ISSUE WITH THE NEW REPLACEMENT VEHICLE. I'VE MADE THE MANUFACTURER AWARE OF THE ISSUE THROUGH MY LOCAL DEALER. THEY'VE CONDUCTED A THOROUGH REVIEW AND RELEASED THE CAR BACK TO ME UNABLE TO FIND ANYTHING WRONG. I WAS TOLD TO CONTINUE DRIVING THE CAR UNLESS/UNTIL IT RECURS. THE PROBLEM HAS NOT YET BEEN RESOLVED. *TR

2009 VW JETTA TDI WAGON WITH DSG TRANSMISSION. HARSH / JERKY SHIFTING DURING LOW SPEED STOPS OR ACCELERATION. *TR

I JUST READ THAT SOME VW'S ARE BEING RECALLED FOR A DSG TRANSMISSION DEFECT; I HAVE A 2009 JETTA SPORTSWAGEN THAT DOES NOT HAVE THE DSG AUTOMATIC TRANSMISSION, BUT I HAVE EXPERIENCED HESITATION AND A PERCEPTION OF STALLING WITH THE TRANSMISSION IN MY CAR ON SEVERAL OCCASIONS. USUALLY WHEN I AM TAKING OFF FROM A QUICK STOP, THE CAR WILL HESITATE ALMOST AS IF IT WERE STALLING; USUALLY I LIFT UP ON THE GAS PEDAL AND WHEN I REAPPLY IT, THEN THE CAR WILL MOVE. I HAD THE VW DEALER LOOK AT THIS AND THEY TOLD ME THAT IT WAS DUE TO THE ELECTRONIC CONTROLS OF THE TRANSMISSION GEARING AND THAT SOMETIMES THE TRANSMISSION DOESN'T "KNOW" WHAT GEAR TO CHOOSE TO MOVE FORWARD; THEY RESET THE TRANSMISSION MODULE SO THAT IT WOULD "RELEARN" MY DRIVING STYLE. THIS IS A DANGEROUS PROBLEM IN THAT IF YOU'RE PULLING OUT INTO TRAFFIC, AND THE CAR HESITATES OR "STALLS" THIS CAN BE HIGHLY PROBLEMATIC. THEREFORE, I ASK THAT YOU LOOK INTO A SIMILAR TRANSMISSION ISSUE WITH THE NON DSG AUTO TRANSMISSIONS ON THE JETTA. BY THE WAY, THE DEALER SAID THAT I WAS NOT THE FIRST PERSON TO COMPLAIN OF THIS PROBLEM. I ALSO TEST DROVE A TIGUAN RECENTLY WHICH I WAS CONSIDERING BUYING AND ON THE WAY OUT OF THE DEALERSHIP, THE CAR LITERALLY STARTED TO SLOW DOWN JUST AS IF IT WERE STALLING - SO THIS PROBLEM DOESN'T SEEM TO BE RESTRICTED JUST TO MY CAR. *TR

OUR 2009 VOLKSWAGEN JETTA TDI STOPPED AND WOULD NOT MOVE. FORTUNATELY WE WERE NOT IN AN INTERSECTION THE FIRST TIME. THE SECOND TIME THERE WERE NO OTHER CARS AROUND WHEN THE CAR STOPPED. ALL OF THE GEARS WERE LIGHTING UP. THERE WAS NO WARNING. THE DEALERSHIP REPLACED THE INPUT SPEED SENSOR AND THE FLUID TEMPERATURE SENSOR AND WE FORTUNATELY HAVE NOT EXPERIENCED THE PROBLEM SINCE THAT TIME. *TR

2009 VW JETTA TDI. AT 20,000 MILES AND CHANGE MY LOCAL DEALER ADVISED ME I NEEDED TO REPLACE THE REAR BRAKES. FROM WHAT I HAVE READ THIS IS COMMON WITH JETTA'S. THE REAR BRAKES ARE A SAFETY ISSUE. THE LOCAL DEALERS SERVICE ADVISOR ADVISED ME THAT THIS WAS NORMAL FOR A JETTA. *TR

MAKE: VOLKSWAGEN MODEL: JETTA SPORTWAGEN YEAR: 2009 DRIVETRAIN: TDI TRANSMISSION: DSG ISSUE: WHILE DECELERATING, AND UNDER NORMAL DRIVING CONDITIONS, THE DSG TRANSMISSION DOWNSHIFTS INTO NEUTRAL. DETAIL: THE P-R-N-D-S LETTERS ON THE MULTIFUNCTION DISPLAY BEGIN TO FLASH. THE TRANSMISSION WILL NOT RE-ENGAGE UNTIL THE VEHICLE IS BROUGHT TO A COMPLETE STOP, SHUT OFF, AND THEN RESTARTED WHILE DEPRESSING THE BRAKE. THIS TRANSMISSION FAILURE HAS OCCURRED ON MULTIPLE OCCASIONS WHILE DOWNSHIFTING FROM 6TH TO 5TH AND WHILE COMING TO A COMPLETE STOP. *TR

TRANSMISSION SPONTANEOUSLY DISENGAGES WHILE VEHICLE IS MOVING. PROBLEM SOMETIMES FIXES ITSELF IMMEDIATELY, SOMETIMES THE VEHICLE NEEDS TO BE RESTARTED IN ORDER FOR THE PROBLEM TO BE CLEARED. THE DEALERSHIP IS AWARE OF THE PROBLEM, BUT IS UNWILLING TO FIX IT SITTING THAT THEY CANNOT REPRODUCE THE CIRCUMSTANCES SURROUNDING THE PROBLEMS. THE DEALERSHIP WILL ONLY EXAMINE THE PROBLEM 24 HOURS BEFORE I INCUR CHARGES FOR THE LOANER VEHICLE. SO FAR NO PARTS HAVE BEEN REPLACED, AND NO WORK HAS BEEN DONE BEYOND ATTEMPTS TO REPRODUCE THE PROBLEM. THIS PROBLEM CAUSED A NEAR ACCIDENT AT HIGHWAY SPEEDS WHEN IT OCCURRED WHILE THE ENGINE CRUISE CONTROL WAS ENGAGED. AFTER DISENGAGING POWER, THE ENGINE REVVED TO RED LINE, THE TRANSMISSION THEN RE-ENGAGED. THIS PROBLEM OCCURS FREQUENTLY, UP TO 3 TIMES PER WEEK. *TR

JETTA VEHICLE GOES INTO NEUTRAL ON IT'S OWN (WHILE STILL IN DRIVE POSITION) AND THEN MAY GO BACK INTO DRIVE. MANY OCCASION THE VEHICLE HAS GONE IN TO NEUTRAL AND BACK. ON ONE OCCASION AT AN INTERSECTION IT WOULD NOT RETURN AFTER SHIFTING BACK AND FORTH. I HAD TO TURN OF THE VEHICLE AND RESTART IT TO HAVE THE ABILITY TO DRIVE. THE DEALER FOUND THE MECHATRONICS UNIT FAILED AND SPENT 3+ WEEKS TO REPAIR. THE SAME DAY I RECEIVED THE VEHICLE MY WIFE AND I EXPERIENCED SIMILAR FAILURES TWICE. BOTH THESE INCIDENTS WERE COMING DOWN HILL TO STOP. APPROACHING THE STOP THE CAR WENT INTO NEUTRAL, REVVED UP THE ENGINE, AND THEN WENT BACK TO NORMAL. ALL IN A 3-4 SECOND TIME FRAME. INCIDENTS LIKE THIS HAVE A CONCERN FOR ME ON THESE CARS. FOR ONE, WHEN STOPPING THESE CARS DOWNSHIFT TO AID IN THE BRAKING. A SPORADIC SHIFT INTO NEUTRAL COULD SCARE/ALARM THE DRIVER AND CAUSE AN ACCIDENT. I THINK THERE IS SOMETHING SERIOUSLY WRONG WITH THESE VEHICLES THAT REQUIRES INTERVENTION.*TR

THERE IS A FALSE NEUTRAL ON THE VEHICLE. THE THROTTLE IS DEPRESSED AND THERE IS NO RESPONSE AS FAR AS POWER TO THE WHEELS. THE ENGINE RESPONDS BY INCREASING RPMS, BUT THE POWER IS NOT TRANSFERRED TO THE WHEELS. THIS IS UNSAFE AND UNSETTLING AS YOU ARE PLACED IN THE POSITION OF NOT KNOWING WHEN IT WILL OCCUR AND WHETHER ONE MIGHT BE TRYING TO MERGE OR MAKE A LEFT TURN AND SUDDENLY BE WITHOUT POWER AND SUBJECT TO BEING HIT. *TR

COMMUTING FROM WORK, ON THE HIGHWAY DRIVING AT APPROXIMATELY 65 MPH, I MOMENTARILY RELEASE THE GAS PEDAL ON MY 2009 VW JETTA TDI AUTOMATIC (DSG). WHEN I STEP ON THE GAS ONCE AGAIN TO MAINTAIN SPEED, THERE IS NO POWER. ENGINE BEHAVES AS IF IT IS IN NEUTRAL, WITH RPMS GOING UP WITH NO ACCELERATION. PRNDS INDICATOR LIGHTS ON DASHBOARD BLINK. IT TAKES A COUPLE OF TRIES OF RELEASING THEN STEPPING ON THE GAS PEDAL AGAIN FOR THE GEAR TO TAKE. IN THE MEANTIME, CAR HAS SLOWED DOWN QUITE A BIT IN A BUSY HIGHWAY DURING RUSH HOUR MAKING FOR A SAFETY HAZARD FOR ME AND OTHER MOTORISTS. THIS HAS HAPPENED APPROXIMATELY 7-8 TIMES SINCE I PURCHASED THE CAR (1 MONTH, 2200 MILES). *TR

WHILE DRIVING, VEHICLE APPEARED TO GO INTO NEUTRAL WITH NO TRANSFER OF POWER FROM THE ENGINE TO THE DRIVETRAIN. THE PRNDS INDICATOR BEGAN FLASHING THOUGH STILL INDICATING IT WAS IN DRIVE. THE VEHICLE ROLLED TO A STOP AND WAS UNABLE TO MOVE TO GET OFF THE HIGHWAY. PROBLEM CORRECTED ITSELF BRIEFLY AFTER TURNING THE VEHICLE OFF THEN ON AGAIN, BUT HAPPENED AGAIN SHORTLY AFTER RESUMING DRIVING. VEHICLE HAD TO BE TOWED TO THE NEAREST DEALERSHIP. DEALER STATES IT IS A FAULTY TRANSMISSION SPEED SENSOR AND IS AWAITING A BACKORDERED PART TO REPAIR IT. *TR

THIS IS FOR A 2009 VW JETTA TDI WITH A DSG TRANSMISSION. THE VEHICLE HAS A TREMENDOUS LAG WHEN PULLING AWAY FROM A STOP, IT ALSO HAS A LOUD CLUNK AND A HARD JERK WHEN COMING TO A STOP. THE VEHICLE HAS ALSO SEEMED TO BE IN NEUTRAL ONCE AND WAS STILL IN DRIVE, IT WOULD NOT MOVE AND THE VEHICLE HAD TO BE RESTARTED TO MOVE AGAIN. I HAVE MADE A SERVICE APPOINTMENT AT MY LOCAL VW DEALER. *TR

NEW 2009 JETTA TDI SEDAN WITH DSG ENGINE. TWO INCIDENTS...ONE ON THE 3RD AND SECOND ON THE 4TH OF AUGUST. ON THE 3RD WAS DROPPING OFF A GRANDSON AT HIS MOTHERS OFFICE. CAR WAS IN PARK, ENGINE IDLING, CHILD EXITED CAR, I PUT FOOD ON BRAKE, SHIFTED INTO REVERSE, WHEREUPON THE CAR WENT INTO NEUTRAL MODE, AND THE LIT GEARS INDICATOR LIGHT STARTED BLINKING, WHILE THE GREEN DEPRESS BRAKE PEDAL LIGHT CAME ON, ENGINE RACED AND SUDDENLY RE-ENGAGED REVERSE, LURCHED BACKWARD ALMOST STRIKING PASSING CAR. ON THE 4TH WAS TRAVELING NORTH ON A SMOOTH HIGHWAY, BETWEEN 50-55 MPH, WHEN SUDDENLY CAR SLIPPED INTO A NEUTRAL MODE WHILE REMAINING IN DRIVE ON THE GEAR SELECTOR. AS THIS HAPPENED THE ENTIRE GEARS INDICATOR LIGHT STARTED BLINKING RAPIDLY AND THE DEPRESS BRAKE PEDAL BEFORE STARTING LIGHT CAME ON TOO. ENGINE RACED TO REDLINE AND CAR SLOWLY COASTED TO A STOP. AS AN OLDER DRIVER, 68 YEARS, THESE TWO INCIDENTS ALARMED ME. I LOVE THE CAR AND ITS OVERALL PERFORMANCE, BUT I FEAR LOST CONFIDENCE IN THE CAR. THE VW SERVICE MGR. DAN IS GREAT AND THE DEALERSHIP KEMPTHORN MOYORS IS HIGH QUALITY...I THINK VOLKSWAGEN SHOULD REPLACE MY CAR OR MODIFY THE WARRANTY ON THE TRANSMISSION AND DUAL CLUTCH/FLYWHEEL ON THE CAR. *TR

I BOUGHT A NEW 2009 VW JETTA TDI SPORTWAGEN WITH THE DSG TRANSMISSION AND AT 1000 MILES EXACTLY, THE TRANSMISSION WENT INTO NEUTRAL, ALL THE LIGHTS BLINKED ON THE MFI, AND THE CAR COASTED TO A STOP. I PUT IT IN PARK AND TURNED THE IGNITION OFF. I RESTARTED THE CAR AND WENT ON MY WAY. AT EXACTLY 1724 MILES, THIS HAPPENED AGAIN. I TOOK THE CAR INTO THE DEALER AT 2361 MILES AND THEY ARE REPORTING THAT THEY CAN FIND NOTHING WRONG WITH THE TRANSMISSION. *TR

WHILE DRIVING AT HIGHWAY SPEEDS THE AUTOMATIC TRANSMISSION IN MY 2009 VOLKSWAGEN JETTA TDI SLIPS INTO NEUTRAL WITH NO WARNING. THE TRANSMISSION REMAINS IN NEUTRAL UNTIL YOU LIFT YOUR FOOT OFF THE ACCELERATOR. ONLY THEN WILL IT GO BACK INTO GEAR. THE HAS OCCURRED 5 TIMES IN THE 2.5 MONTHS I'VE OWN THE CAR. I TOOK THE VEHICLE TO THE LOCAL VW DEALER TO EXPLAIN THE PROBLEM. THE VEHICLE IS THERE NOW, HOPEFULLY BEING REPAIRED. *TR

WE RECENTLY PURCHASED A 2009 VW JETTA TDI SPORTWAGEN WHICH RECENTLY LEFT MY WIFE STRANDED ALONG THE HIGHWAY. THE INCIDENT TOOK PLACE ON AUG. 3, 2009 AND THE VEHICLE HAS JUST OVER 4,500 MILES ON IT. MY WIFE WAS DRIVING AT A SPEED OF ABOUT 65 MPH ON I95 NORTH WHEN THE CAR LOST POWER, THE ENGINE WAS RUNNING AND IT SEEMED LIKE THE CAR JUST SLIPPED INTO NEUTRAL. MY WIFE PUT THE FLASHERS ON AND MADE IT TO THE SIDE OF THE ROAD ON A MAJOR INTERSTATE -- SCARY! SHE THEN PUT THE CAR IN PARK, LIGHTS WERE STILL FLASHING ON THE DASH, SO SHE THEN TURNED IT OFF. SHE RESTARTED THE CAR AND IT SEEMED FINE. SHE PULLED BACK OUT ONTO THE HIGHWAY AND ABOUT A HALF MILE DOWN THE ROAD IT HAPPENED AGAIN, SHE AGAIN COASTED TO THE SIDE OF THE ROAD AND CALLED VW. THEY CAME AND TOWED THE CAR TO THE DEALERSHIP. THE CAR IS CURRENTLY IN THE DEALERSHIP WAITING TO GET FIXED. *TR