2009 Volkswagen Jetta complaints

CAR, A 2009 VW JETTA DIESEL TDI WITH MANUAL TRANSMISSION, SUDDENLY STALLS WITH NO WARNING SUCH AS STUTTERING OR POWER LOSS, JUST GOES FROM FULL ON TO SUDDEN OFF EVEN WHEN MOVING AT STEADY SPEED---DOES SO AT A RANGE OF SPEEDS MOSTLY FROM ABOUT 15 TO 45 MPH AND OVER NO DISTINGUISHING CONDITIONS THAT INDUCE THE STALL SUCH AS HOT OR COLD OR TIME CAR HAS BEEN IN USE FROM START UP -----THERE IS NO DISCERNIBLE PATTERN RE THIS STALLING OTHER THAN MOST OFTEN IT OCCURS BETWEEN 15 AND 45 MPH. CAR IS DRIVEN DAILY ABOUT 100 MILES MOSTLY AT HIGHWAY SPEEDS AND WAS PURCHASED NEW IN 2009 AND NOW HAS ABOUT 38,000 MILES--PROBLEM DID NOT OCCUR WHEN FIRST PURCHASED AND HAS OCCURRED OVER THE LAST YEAR SINCE ABOUT THE 7500 MILE MARK AND HAPPENS AT LEAST TWICE PER MONTH. PROBLEM DOES NOT APPEAR TO BE ELECTRICAL AS FAN, RADIO ETC DO NOT QUIT, JUST ENGINE. CAR IS AS PURCHASED AND RECEIVES SERVICE ONLY FROM THE VW DEALER FROM WHOM IT WAS PURCHASED. CAR REPLACED A 20051/2 JETTA TDI (ALSO MANUAL TRANSMISSION) WHICH DID NOT EXPERIENCE ANY SUCH PROBLEM. NO ACCIDENT HAS ARISEN FROM THIS STALLING, HOWEVER IT IS A SAFETY CONCERN AND I HAVE ASKED THE DEALER TO CHECK INTO THE PROBLEM. TO DATE CAR HAS HAD ALL REQUIRED SERVICE AND DEALER HAS NOT IDENTIFIED A SOURCE AND REPORTS NO SIMILAR PROBLEM WITH OTHER CARS OF THE SAME TYPE AND VINTAGE. *TR

SHORTLY AFTER STARTING UP, THE CAR STALLED ABRUPTLY WHILE STILL IN DRIVEWAY. THERE WERE NO WARNING SIGNS (LOW POWER, ROUGH RUNNING, ETC), AND IT WAS UNABLE TO START AFTERWARD. THIS WAS DIAGNOSED AS A FAILURE OF THE HIGH PRESSURE FUEL PUMP. THERE WAS NO EVIDENCE OF FUEL CONTAMINATION OR OTHER ENVIRONMENTAL CONCERNS THAT MAY HAVE CONTRIBUTED TO THE FAILURE. THE PUMP WAS REPLACED UNDER WARRANTY. *TR

WE HAVE HAD THIS CAR FOR LESS THAN TWO MONTHS. THE DAY BEFORE WE TRAVELED ABOUT 45 MINUTES AWAY AND USED THE HIGHWAY. THE CAR WAS FINE. THE NEXT DAY, WHEN TRAVELING ON THE HIGHWAY AT ABOUT 70MPH OUR 2009 JETTA SPORTWAGEN TDI SUDDENLY LOST POWER ABOUT 30 TO 40 MINUTES INTO THE TRIP. THE GAS PEDAL DID NOT RESPOND TO BEING PRESSED. OUR VEHICLE WAS SLOWING DOWN. IT WAS LIKE THE CAR DIED AND WE WERE COASTING. FIVE TO TEN SECONDS LATER IT WAS LIKE NOTHING HAPPENED. THE CAR RESUMED POWER. IT HAS NOT HAPPENED AGAIN. WE TOOK IT TO THE DEALER AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT. *TR

WHILE DRIVING ON THE FREEWAY IN MY 2009 JETTA TDI SPORTWAGEN, I EXPERIENCED A "CLUNK", A LOSS OF POWER AND A COIL LIGHT ON THE DASH THAT SAID "ENGINE FAULT - WORKSHOP". I MANAGED TO KEEP GOING TO A REASONABLE EXIT. AS SOON AS THE CAR STOPPED AT A LIGHT, IT STALLED AND WOULD NOT START AGAIN. CAR WAS TOWED TO THE DEALER, WHO CALLED IT "FUEL CONTAMINATION". *TR

2009 VW JETTA TDI FUEL PUMP EXPLODES SENDING MENTAL SHAVING INTO THE FUEL SYSTEM AND ENGINE. CAUSING THE VEHICLE TO STALL IN THE MIDDLE OF THE INTERSTATE WHILE DRIVING. DEALERSHIP GAVE ME REPAIR QUOTE OF $10,000. I DON'T HAVE THE MONEY TO GET MY CAR FIX. I WAS TOLD THAT THIS IS AN ONGOING ISSUE WITH THESE CARS. *TR

I TOOK MY 2009 VW JETTA TDI INTO BYERS IMPORTS, WHITEHALL OH FOR IT'S 20K MILES SERVICE. I HAD READ ONLINE THAT THERE WERE ISSUES WITH THE FUEL PUMP THROWING METAL FLAKES INTO THE FUEL SYSTEM AND I WANTED TO HAVE THEM NOTE IF THERE WERE FLAKES PRESENT WHEN THEY CHANGED THE FUEL FILTER. METAL FLAKES WERE OBSERVED IN THE FUEL LINE. THEY REFUSE TO REPLACE THE FUEL SYSTEM EVEN THOUGH THEY COMMENTED THAT THERE ARE OTHER CARS IN THE SHOP WITH THE SAME ISSUE. *TR

PULLING OUT OF A SHOPPING CENTER WHEN I FELT A LOSS OF POWER IN MY 2009 JETTA TDI. CAR FINALLY STOPPED ABRUPTLY AND WAS TOWED INTO THE DEALER. *TR

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA DIESEL. WHILE DRIVING WITH THE CRUISE CONTROL SET AT 65 MPH THE WARNING LIGHT ILLUMINATED AND THE CRUISE CONTROL DEACTIVATED CAUSING THE VEHICLE TO SLOW DOWN. THE SECOND FAILURE OCCURRED WHEN HE MERGED INTO THE INTERSECTION AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO CONFIRMED THAT THE FAILURE CODE WAS ASSOCIATED WITH THE HIGH PRESSURE FUEL PUMP WHICH CONTAMINATED THE FUEL SYSTEM. THE VEHICLE WAS TAKEN TO A DEALER OUT OF THE AREA FOR FURTHER EXAMINATION. THE MANUFACTURER FILED REPORT 100295867. THE FAILURE AND THE CURRENT MILEAGES WERE 51,400.

ON JULY 25, 2010, WHILE WE WERE OUT OF TOWN, THE 2009 VW JETTA INCURRED A MAJOR ENGINE MALFUNCTION. THE MECHANIC IN THE LOCAL AREA DIAGNOSED THE PROBLEM AS CONTAMINATED FUEL BUT COULD NOT MAKE THE REPAIR. THE CAR WAS TOWED BACK TO CHARLOTTE WHERE IT WAS DETERMINED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND IN ITS FAILURE DAMAGED BEYOND REPAIR THE FUEL INJECTORS. THE MECHANIC IN CHARLOTTE PERFORMED EXTENSIVE REPAIRS, INCLUDING THE FUEL PUMP AND INJECTORS. THE CAR WAS RETURNED TO ME ON SEPTEMBER SEPTEMBER 2, 2010. ON SEPTEMBER 7, 2010, ON ANOTHER OUT-OF-TOWN TRIP, THE ENGINE MALFUNCTIONED AGAIN, AND WITH THE EXACT SAME SYMPTOMS AS OCCURRED DURING THE FIRST INCIDENT. THE CAR WILL BE TOWED BACK TO CHARLOTTE, TO CAROLINA VW, A VW DEALER. THE MECHANIC WHO PERFORMED THE REPAIRS BELIEVE THAT THE MECHANICAL FAILURE IS ROOTED IN A DESIGN FLAW WITH THE MECHANICAL PUMP. *TR

VEHICLE STALLED IN MIDDLE OF A CROSSROAD ON A BUSY HIGHWAY AND WOULD NOT RESTART. PUSHED OUT OF INTERSECTION AND CALLED AAA FOR TOW TO DEALER. DEALER REPORTED HPFP CATASTROPHIC FAILURE DUE TO CONTAMINATED FUEL. $8-10K TO REPAIR, OVER HALF VALUE OF 2009 CAR. VEHICLE WAS VW JETTA TDI. 27 DAYS LATER REPAIR STILL AWAITING PARTS BECAUSE OF HIGH DEMAND FROM MULTIPLE FAILURES. *TR

2009 VW JETTA TDI HESITATES SEVERELY WHEN ACCELERATING QUICKLY FROM SLOW MOVEMENT, SUCH AS WHILE TURNING LEFT IN HEAVY TRAFFIC FROM THE CENTER TURN LANE. WE HAVE HAD SEVERAL NEAR CRASHES FROM THIS VERY SITUATION. THE CAR HAS BEEN TO THE DEALER 3 TIMES FOR THIS PROBLEM. THE DEALER FINDS NOTHING WRONG AND NO ISSUES SHOW UP ON THE COMPUTER. I BOUGHT THE CAR NEW. IT NOW HAS 13,000. MILES ON IT. PEOPLE ON THE TDI CLUB FORUM SUGGEST THERE IS A PROBLEM WITH THE DSG TRANSMISSION. I DON'T KNOW WHAT IS WRONG, JUST THAT IN CERTAIN SITUATIONS WHEN YOU NEED TO ACCELERATE QUICKLY THE CAR JUST DOESN'T GO. I ACTUALLY FIND MYSELF PUMPING THE GAS TO TRY TO GET IT GOING. I AM AFRAID THAT SOONER OR LATER SOMEONE IS GOING TO HAVE A CRASH. *TR

ON AUGUST 6, 2010, WHILE DRIVING ON THE FREEWAY AT ABOUT 65MPH, THE GLOW PLUG LIGHT ON MY 2009 DIESEL JETTA SPORTWAGON BEGAN TO FLASH. THE CAR LOST POWER AND I EXITED THE FREEWAY AND CAME TO A STOP. THE CAR STALLED AND COULD NOT BE RESTARTED. IT WAS TOWED TO THE DEALERSHIP WHERE I BOUGHT IT. I WAS TOLD THE HIGH PRESSURE FUEL PUMP HAD FAILED AND THAT THERE WERE METAL FILINGS IN IT AND THAT THESE FILLINGS HAD BEEN DISPERSED TO OTHER ASPECTS OF MY FUEL SYSTEM. IT WAS INITIALLY BLAMED ON FUEL CONTAMINATION, BUT FURTHER ANALYSIS OF THE FUEL DID NOT SHOW ANY SIGNIFICANT CONTAMINATION. THE EXPENSIVE REPAIR WAS FINALLY PAID BY THE VW WARRANTY. THIS ENTIRE INCIDENT CAN BE MUCH MORE EXTENSIVELY DOCUMENTED IF THIS IS NEEDED. *TR

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE STALLED AND A CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WOULD NOT START AND IT WAS TOWED TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THAT THE ENTIRE FUEL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 59,000.

MY 2009 JETTA TDI SPORTWAGEN STALLED AT AN EXIT RAMP AND I ASSUMED I'D LET THE CLUTCH SLIP. WHEN I TURNED IT BACK ON, THE CHECK ENGINE LIGHT CAME ON. AFTER PARKING AND BEING AWAY FROM THE CAR FOR A COUPLE HOURS, THE LIGHT DIDN'T COME BACK ON. A WEEK OR SO LATER, THE SAME SEQUENCE OF EVENTS HAPPENED AND, SINCE THE CAR WAS DUE FOR ITS 30K SERVICE, I TOOK IT TO THE DEALER TO BE CHECKED OUT. THEY HOOKED IT UP TO THE DIAGNOSTICS AND SAID IT NEEDED A SOFTWARE UPDATE, WHICH THEY DID. I PICKED THE CAR UP THE NEXT DAY, AND ON THE WAY HOME FROM THE DEALER, THE ENGINE DIED AND THE CHECK ENGINE LIGHT CAME ON, AGAIN. I TOOK IT BACK TO THE DEALER, WHERE THEY RAN THE DIAGNOSTICS ONCE MORE, AND SAID IT WAS A FAULTY SENSOR, SO THEY REPLACED THE SENSOR. THE NEXT DAY, THE LIGHT WAS BACK ON. THE THIRD TIME I TOOK THE CAR IN, I REALIZED THE CONNECTION BETWEEN THE ENGINE STALLS, AND THE CHECK ENGINE LIGHT, AND TOLD THAT TO THE SERVICE ASSOCIATE. AFTER CHECKING THINGS OUT, THEY CALLED AND SAID THEY WOULD BE KEEPING IT FOR AT LEAST A WEEK, BECAUSE THEY'D FOUND METAL BITS IN THE FUEL SYSTEM, AND HAD ORDERED PARTS TO REPLACE THE ENTIRE SYSTEM. *TR

DRIVING ON BUSY STREET WHEN I HEARD A CHIME & A PIGTAIL SHAPED LIGHT STARTED FLASHING ON DASHBOARD. VEHICLE STALLED IN MIDDLE OF STREET. VW SENT A TOW TRUCK & TOWED VEHICLE TO NEAREST DEALER. I WAS TOLD THE FUEL PUMP HAD COME APART & METAL FLAKES MAY BE THROUGHOUT THE ENTIRE FUEL SYSTEM. VEHICLE WAS REPAIRED UNDER WARRANTY. *TR

WHEN PULLING OUT FROM A STOP, THE CAR WILL OCCASIONALLY STUTTER AS IF IT IS ABOUT TO STALL (HASN'T STALLED YET) AND THE ENGINE ALMOST SHUTS OFF. THIS HAS HAPPENED OFF AND ON FOR ABOUT A YEAR. CURRENTLY HAVE 60K MILES ON THE CAR, GUESSING THE ISSUE BEGAN AROUND 30-40K. *TR

AT LOWER SPEEDS (<40MPH) UNDER ACCELERATION MY 09 VW JETTA TDI HESITATES AND EVEN STALLS FOR A SPLIT SECOND BEFORE ACCELERATING AGAIN. IT SEEMS AS IF IGNITION OR FUEL SUPPLY IS DISRUPTED ABRUPTLY AND COMPLETELY FOR A SPLIT SECOND. THE PROBLEM EXISTS WHEN PULLING OUT OF A DRIVEWAY (JUST BEGINNING A DRIVE) OR AFTER DRIVING FOR AN EXTENDED TIME FRAME. I ASSUMED THAT IT WAS CAUSED BY DEBRIS IN THE FUEL FILTER. MY CAR CURRENTLY HAS OVER 40K MILES AND THE PROBLEM HAS EXISTED SINCE THE CAR WAS BRAND NEW AND CONTINUES EVEN NOW. ALSO, WHEN TAKING OFF (ESPECIALLY WITH THE A/C ON) THE CAR STALLS VERY EASILY. IT REQUIRES MUCH MORE FUEL THAN I HAVE HAD WITH A MANUAL TRANSMISSION TO KEEP FROM STALLING OUT. *TR

ENGINE DIES WHILE AT SPEED, ESPECIALLY WHEN MAKING A SHARP TURN AT INTERSECTION. HAS OCCURRED ROUGHLY 6 TIMES IN 7000 MILES. ENGINE ALSO ROUTINELY "HICCUPS" OR MOMENTARILY DIES AT ABOUT 1800 RPM UNDER LIGHT LOAD. NOTHING HAS BEEN DONE TO ADDRESS THE PROBLEM. *TR

CAR SHIFTS INTO NEUTRAL WHILE DRIVING,ENGINE REVS AND CAR WILL NOT ACCELERATE. WHEN ENGINE GOES TO IDLE, TRANSMISSION WILL SOMETIMES ENGAGE. PROBLEM STARTED AT 4000 MILES (NOW 37000) MULTIPLE CALLS TO VW AND TRIPS TO VW SERVICE WITH ZERO RESULTS. NO FAULT CODES,NO REPAIR. LAST CALL TO VW CUSTOMER SERVICE I WAS TOLD BY THE REP. BUY A NEW TRANSMISSION AND SEE WHETHER THE PROBLEM IS RESOLVED . THIS AUTOMOBILE WAS TROUBLESOME FROM THE BEGINNING WITH HARD SHIFTING AND SLAMMING INTO FIRST GEAR. I ALSO HAVE A 2006 TDI WITH ZERO PROBLEMS. *TR

THE DAY AFTER 20K MILE SERVICE (OIL/FILTER CHANGE, FUEL FILTER CHANGED) AND ABOUT 20 MILES FOLLOWING A REFUELING, THE ENGINE STALLED WHILE IDLING AT A TRAFFIC LIGHT. WOULD NOT RESTART AND HAD TO BE TOWED TO REPAIR SHOP. CAUSE IS UNKNOWN AT THIS TIME. *TR

IN APRIL 2010, THE CAR WOULD NOT START. IT WAS TOWED TO THE DEALERSHIP. THE PROBLEM WAS IDENTIFIED AS A FAULTY FUEL PUMP, WHICH WAS REPLACED AT NO CHARGE TO US. IN JUNE 2010, WHILE MERGING ON TO THE INTERSTATE, THE "ENGINE FAULT" LIGHT FLASHED ON AND THE WARNING "BELL" STARTED CHIMING. THE CAR COULD NOT ACCELERATE BEYOND 50 MPH. I WAS ABLE TO GET OFF THE INTERSTATE AND MADE IT HOME SAFELY. THE CAR STARTED FINE THE NEXT DAY AND HAD NO ACCELERATION/POWER ISSUES WHEN WE DROVE IT TO THE DEALERSHIP. THE CODES WERE CLEARED, AND THE MECHANICS FELT THAT THE PROBLEM WAS CAUSED BY "GUNK" IN THE DIESEL FUEL, WHICH HAD CAUSED THE FUEL PRESSURE SENSOR TO MALFUNCTION. *TR

MY 2009 JETTA TDI WAS BEING DRIVEN UP A SLIGHT INCLINE. AFTER THE BRAKES WERE APPLIED TO STOP ON THE INCLINE, THE ENGINE JUST STALLED. IT WAS VERY ODD. WE JUST RESTARTED THE IGNITION AND DROVE OFF. DID NOT THINK IT WAS A PROBLEM AND THOUGHT IT MIGHT HAVE BEEN OUR FAULT UNTIL WE SAW REPORTS OF SIMILAR OCCURRENCES IN THE SAME CAR MODEL/YEAR. *TR

I HAVE A 2009 VW JETTA TDI. I WAS IN MY WORK PARKING LOT. STARTED THE VEHICLE, BACKED OUT DRIVING OUT OF THE PARKING LOT WHEN THE ENGINE STOPPED AND TURNED OFF. I COASTED THE VEHICLE INTO A PARKING SPOT. TURNED IT OFF AND RESTARTED THE VEHICLE. NO LIGHTS CAME UP AND IT STARTED WITH NO PROBLEM. I ADVISED DEALERSHIP OF THE PROBLEM AND THEY CHECKED IT OUT AND SAID IT WAS OK, AND TO CALL IF IT OCCURRED AGAIN. IT HAS NOT. *TR

DRIVING A 2009 JETTA TDI - THERE SEEMS TO BE A TRANSMISSION ISSUE WITH THE CAR WHERE THE CAR WILL CONSTANTLY JERK FORWARD WHEN STOPPING AT A RED LIGHT OR STARTING ACCELERATION FROM THE LIGHT. AT TIMES, ACCELERATION OR BRAKING ON THE FREEWAY CAUSES THE CAR TO 'SHUDDER'. ALSO, 3 TIMES IN THE LAST 4 MONTHS, THE CAR HAS STALLED WHEN TRYING TO ACCELERATE FROM A RED LIGHT, AND THE CLUTCH DOES NOT 'GRAB' THE GEAR SOON ENOUGH. STALLING REQUIRES ME TO THEN PLACE THE CAR IN PARK, TURN THE IGNITION COMPLETELY OFF, AND THEN RESTART THE ENGINE BEFORE I CAN CONTINUE DRIVING. TAKING THE CAR TO THE DEALERSHIP MULTIPLE TIMES HAS NOT YIELDED ANY FINDINGS, WITH THE VW DEALERSHIP TELLING ME THAT THE PROBLEMS DO NOT EXIST AND THEY ARE NOT ABLE TO DUPLICATE ANY ISSUES, AND THAT ALL PARTS OF THE CAR ARE UP TO SPECIFICATIONS. THE CAR IS CURRENTLY UNDER 25000 MILES, AND WAS BOUGHT BRAND NEW FROM THE DEALER. CONTINUOUS COMPLAINTS HAVE NOT GOTTEN ANY. *TR

SOMETIMES WHILE ACCELERATING IN MY 2009 VW JETTA TDI, THE VEHICLE WILL NOT RESPOND TO INPUT ON THE ACCELERATOR. ALSO WHILE CRESTING A HILL, YOU FEEL THE ENGINE MISS. *TR

I RECENTLY PURCHASED A 2009 VOLKSWAGEN JETTA TDI DIESEL CAR WITH A 6 SPEED MANUAL TRANSMISSION AND 20,000 MILES. I HAVE NOTICE THAT THE CAR IS EXTREMELY EASY TO STALL WHEN ATTEMPTING TO ACCELERATE IN FIRST AND SECOND GEARS. IT SEEMS THE INJECTION TIMING MAY BE TOO FAR ADVANCED. I HAVE DRIVEN LOTS OF SIMILAR OLDER MODEL DIESEL CARS IN EUROPE AND ELSEWHERE WITHOUT ANY SUCH PROBLEMS. I DO NOT KNOW WHAT TO DO TO CORRECT THE PROBLEM. I HAVE NOTICED THAT YOU MUST SPEED UP SIGNIFICANTLY IN FIRST GEAR BEFORE SHIFTING TO SECOND. THE ENGINE SEEMS TO BE UNABLE TO LUG AT A LOW RPMS. *TR

SHORTLY AFTER PURCHASE, CAR BEGAN TO FILL WITH WATER. NOT DIRECTLY FROM THE SUN ROOF BUT FROM A DISCONNECTED OR DAMAGED DRAIN HOSE. CAUSING SERIOUS MOLD & ELECTRICAL PROBLEMS. VW HAS RELUCTANTLY LOOKED INTO THE PROBLEM, REPLACED PARTS, BUT ONLY MADE IT WORSE. AND THE CAR IS NOW UNDRIVABLE. *TR

LETTER TO THE ADMINISTRATOR FROM CONGRESSMAN ON BEHALF OF CONSTITUENT EXPRESSING HER CONCERNS ABOUT THE MALFUNCTION OF THE VW JETTA TDI DIESEL AUTOMOBILES (REPLY TO SCOTTSDALE, AZ OFFICE). *KB 2009 VOLKSWAGEN JETTA. THE CONSUMER STATED THERE WAS A GROWING CONCERN ABOUT THE HIGH PRESSURE FUEL PUMPS ON VOLKSWAGEN NEW CLEAN DIESEL TDI VEHICLES. VEHICLES ARE RANDOMLY SUFFERING CATASTROPHIC FUEL SYSTEM FAILURE THAT REQUIRES UP TO 10,000 IN REPAIRS. THE CONSUMER STATED HE EXPERIENCED THE EXACT FAILURE AS SO MANY OTHERS HAVE. THE CONSUMER WAS INFORMED BY VW THAT THE FAILURE RESULTED FROM CONTAMINATED FUEL AND THEY WOULD NOT COVER THE COST. THE CONSUMER WAS INFORMED, METAL SHAVINGS WERE FOUND IN THE FUEL PUMP WHICH INDICATED REGULAR GAS WAS PLACED IN THE VEHICLE. THE CONSUMER THEN PRODUCED ALL OF THE DIESEL RECEIPTS AND THEN VW STATED MAYBE IT WAS BAD GAS THAT CONTAINED WATER. *JB

1-HALLMARK COOLSPRINGS VOLKSWAGEN IN NASHVILLE TENNESSEE USED IMPROPER OIL IN MY 2009 JETTA TDI. I DID NOT DISCOVER THIS UNTIL AFTER THE IMPROPER OIL HAD BEEN IN THE VEHICLE FOR OVER 7000 MILES. THIS IS DOCUMENTED ON THEIR SERVICE REPORT. THE VW TECHNICAL SUPPLEMENT ENTITLED: 'JETTA, JETTA SPORTWAGEN EQUIPPED WITH TDI ENGINE, MODEL YEAR 2009' WHICH WAS INCLUDED IN THE OWNER'S MANUAL OF THIS VEHICLE STATES:'IF YOU USE ENGINE OIL THAT DOES NOT EXPRESSLY CONFORM TO VOLKSWAGEN OIL STANDARD 507.00, VERY SERIOUS AND VERY EXPENSIVE DAMAGE TO YOUR VEHICLE'S ENGINE WILL OCCUR.' IT GOES ON TO STATE: 'FAILURE TO USE ENGINE OIL FOR YOUR DIESEL ENGINE THAT CONFORMS TO VOLKSWAGEN OIL STANDARD 507.00 CAN CAUSE ENGINE FAILURE ON THE HIGHWAY THAT CAN CAUSE A CRASH AND SERIOUS PERSONAL INJURY.' 2-NOW I HAVE NO ALTERNATIVE BUT TO DRIVE THE CAR, PARANOID THAT WHAT THE OWNER'S MANUAL SAYS WILL HAPPEN TO HAPPEN AND HOPE THE ENGINE DOES NOT LOCK UP AND CAUSE ME TO WRECK AND HURT MYSELF AND/OR SOMEONE ELSE. 3)- VOLKSWAGEN OF AMERICA WILL NOT HELP DO ANYTHING ABOUT THIS AND NEITHER WILL HALLMARK VOLKSWAGEN. THEY BASICALLY SAY TO DISREGARD THE OWNERS MANUAL - I BELIEVE THEY ARE IN VIOLATION OF THE MAGNUSON MOSS ACT IF THE OIL SPECIFIED IN THE OWNERS MANUAL DOESN'T REALLY HAVE TO BE USED TO AVOID ENGINE DAMAGE, RESULTING IN A VEHICLE ACCIDENT. *TR

WHILE THE CAR IS IN THE "DRIVE" POSITION I CAN TURN OFF THE CAR AND TAKE THE KEY OUT OF THE IGNITION. THIS ALLOWS THE CAR TO ROLL FREELY IF ON ANY SORT OF A SLOPE. *TR

AIRBAG WARNING LIGHT WENT ON YESTERDAY. I PLAN TO HAVE IT REPAIRED THIS WEEK. HOWEVER, THIS IS THE THIRD TIME THIS YEAR I HAVE SEEN THE AIRBAG WARNING LIGHT GO ON. THE TWO PREVIOUS TIMES WERE EACH REPAIRED, ON 16 JUNE 2010 AND 24 JUNE 2010. AT THE TIME OF EACH OF THOSE TWO PRIOR REPAIRS, I WAS INFORMED THAT A SENSOR HAD FAILED AND THAT THE FRONT PASSENGER AIRBAG WAS THUS DISABLED. THIS MEANS THAT A VITAL SAFETY COMPONENT FAILED TWICE THIS YEAR AND POSSIBLY A THIRD TIME. *TR

PURCHASED A NEW '09 VW JETTA SDN 2.5 L S AND THE SECOND DAY I HAD IT, I HAD TO TAKE TO SERVICE DEPT. THE DOOR SEAL FROM DRIVERS DOOR WAS COMING OFF, THE CAR WOULD SMELL LIKE BURNING PLASTIC AND I NOTICED AFTER 3RD TRIP ( IN 2 DAYS ) THE REAR BRAKES WERE "GLOWING" RED HOT. THEY SAID THEY COULD FIGURE IT OUT AND SAID IT MAY BE A PLASTIC COATING THEY PUT ON BRAKE PADS TO KEEP RUST FROM BUILDING UP ON THE SHIP OVERSEAS! AFTER THE BRAKES CONSTANTLY SQUEAKING AND HAVING TO TAKE MY NEW CAR IN 2 MORE TIME WITH EVERY EXCUSE KNOWN TO MAN , I WAS MISTAKENLY TOLD IT WAS A DEFECT AND THEY CHANGED THEM AT NO CHARGE. MY BRAKES ARE AGAIN GOING OUT AND IT HAS ONLY BEEN ABOUT 6-9 MONTHS. THE CONCERN IS THAT THEY HAVE NOT FIXED THE ROOT OF THE PROBLEM AS WELL AS A SEAT BELT INDICATOR WHICH HAS BEEN FAULTY. I HAVE HAD THEM MAKE ME TAKE IT IN 3 TIMES FOR THAT ( FIRST TIME THEY COULDN'T DUPLICATE THE PROBLEM, SO I WAS TOLD TO BRING IT IN AGAIN ) AND ONE PASSENGER SIDE WAS REPLACED BUT IT IS STILL HAPPENING AND I FEAR THAT THE COMBINED BRAKE AND SEAT BELT/ AIRBAG ISSUES COULD BE DANGEROUS! ALSO TROUBLING IS IN THE LAST FEW MONTHS THE DRIVERS SIDE REAR DOOR WOULD NOT UNLOCK BY ANY MEANS FOR ON 3 OCCASIONS (THE LAST WHICH I CALLED VW SERVICE TO MAKE AN APPOINTMENT FOR AND NEVER GOT A RETURN PHONE CALL) THE LAST TIME IT WAS UNUSABLE DOOR FOR 2 WEEKS THEN JUST STARTED WORKING AGAIN. IT HAS NOT BEEN ATTENDED TO, BUT MY FEAR IS AGAIN, IN A ACCIDENT IF SOMEONE WAS BACK THERE THEY MAY GET TRAPPED IN CAR. *

I OWN A 2009 VW JETTA TDI WITH 22,000 MILES ON IT. IN THE MIDDLE OF MAY THE ENGINE EMISSIONS WARNING LIGHT CAME ON AND I IMMEDIATELY CALLED THE DEALER WHO SERVICES THE CAR. I TOOK IT IN AND WAS TOLD THE GAS CAP MAY HAVE BEEN MOUNTED IMPROPERLY. THE LIGHT WAS OFF AT THAT POINT THE CAR WAS PICKED UP. A WEEK OR SO LATER THE SAME LIGHT CAME ON, THEN WENT OFF AND WAS SPORADIC FOR A WHILE. AFTER A FEW WEEKS OF THIS I TOOK THE CAR IN AGAIN (MID JUNE). AFTER BEING IN THE SHOP NOW FOR SIX WEEKS THE DEALER HAS INFORMED ME THAT THE PROBLEM IS WITH THE FUEL SYSTEM AND THAT THE FUEL PUMP HAS FAILED.THEY SAY THERE IS RUST AND OTHER CONTAMINATION IN IT AND THERE MUST HAVE BEEN WATER IN THE SYSTEM. VW HAS REFUSED TO COVER IT UNDER THE WARRANTY. THE COST OF REPLACING THE ENTIRE FUEL SYSTEM WILL BE $8,000-$10,000. HAVING RESEARCHED THE ISSUE ONLINE I HAVE FOUND THAT THIS IS AN OFTEN REPORTED OCCURRENCE AND A KNOWN PROBLEM WITH THE 2009 JETTA TDIS. IT APPEARS THAT VW IS COVERING THE PROBLEM IN MANY CASES BUT NOT IN OTHERS. VW SHOULD BE MORE RESPONSIBLE AND ADMIT THIS IS A PROBLEM AND COVER THE REPLACEMENT OF THE SYSTEMS. THIS PROBLEM IS A POINT OF DISCUSSION ON NUMEROUS FORUMS SEE HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=286380 I RECOMMEND THAT YOU RESEARCH THIS ISSUE. VW IS TRYING TO FOIST IT OFF ON THE CUSTOMERS RATHER THAN TAKING RESPONSIBILITY FOR IT. I MAY WELL NEED TO FILE SUIT AGAINST THE DEALERSHIP TO GET THIS ISSUE RESOLVED. *TR

JETTA TDI SEDAN 24000 MILES. ENGINE STALLED AT THE ROAD WITH ENGINE FAULT MESSAGE FROM MFD. GLOW PLUG STARTED BLINKING. VW DEALER SAID IT'S DUE TO CONTAMINATED FUEL. BUT ALL OVER THE US PEOPLE ARE FACING THIS ISSUE. VW IS NOT YET RECOGNIZING THIS ISSUE. LOOKS LIKE A MAJOR FAILURE IN THEIR FUEL PUMP. *TR

REAR BRAKE PADS HAVE WORN OUT AT ONLY 20K, CONSUMERS THINK THIS CAN BE A CALIPER PROBLEM OF EMERGENCY BRAKE CABLE PROBLEM THAT VW NEEDS TO ADDRESS AND / OR RECALL! *TR

GENTLEMEN: MY STORY TAKES LONGER TO TELL THAN 2,000 CHARACTERS. PLEASE CONTACT ME SO I CAN TELL YOU AND DOCUMENT EVERYTHING. [XXX] PORTION OF [XXX] JUNE 11, 2010 EMAIL TO WEBMASTER: "I PURCHASED A NEW VW JETTA TDI DIESEL VEHICLE ON JUNE 3, 2009 FROM LITHIA VOLKSWAGEN IN MEDFORD, OREGON. I WAS DRIVING IT HOME LAST DECEMBER WHEN SUDDENLY THE CHECK ENGINE TROUBLE LIGHTS STARTED FLASHING. THE CAR DIED AND WOULD NOT START AGAIN. IT HAD SOME 28,000 MILES ON IT AT THE TIME. I LIVE IN THE MOUNTAINS IN SOUTHERN OREGON. I TAKE MANY DAY TRIPS INTO THE MOUNTAINS OF OREGON AND NORTHERN CALIFORNIA, WHERE NO CELL PHONE SERVICE IS AVAILABLE. FORTUNATELY AT THE TIME MY CAR DIED I WAS IN CELL PHONE RANGE AND WAS ABLE TO CALL VW SERVICE WHO SENT A TOW TRUCK TO HAUL MY CAR TO THE DEALER IN MEDFORD, ABOUT 1 HOUR AWAY. MY SON WAS ABLE TO PICK ME UP FROM ALONG I-5 AND TAKE ME HOME. LITHIA TOOK A WEEK TO GET THE VEHICLE BACK TO ME. THEY SAID THE IN-TANK FUEL PUMP HAD DIED." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING MY VEHICLE, THE GLOW PLUG LIGHT STARTED TO FLASH. I PULLED OVER AND CHECKED THE OWNER'S MANUAL. THE MANUAL SAID TO BRING THE CAR A DEALER FOR SERVICE. I CONTACTED MY DEALER WHO SAID TO BRING IT RIGHT IN. STARTED DRIVING ON A HIGHWAY AT 50MPH AND APPROXIMATELY 5 MILES LATER THE CAR LOST ALL POWER AND SHUT DOWN. THE VACUUM ASSIST FOR THE BRAKES AND THE ELECRO-MECHANICAL STEERING SYSTEM WERE UNDER REDUCED LEVELS OF POWER. I MERGED TO THE FAR RIGHT AND OFF TO THE SIDE OF THE ROAD AS QUICKLY AND SAFELY AS POSSIBLE. THE CAR WAS TOWED TO A LOCAL DEALER 45 MINUTES LATER. THAT EVENING, I WAS TOLD THAT THERE WERE METAL CHIPS IN THE FUEL FILTER HOUSING. I VIEWED THESE CHIPS MYSELF. THE TECHNICIAN NOTED THAT THE FUEL REMOVED FROM THE SYSTEM WAS IN FACT DIESEL, NOT GASOLINE. HE ALSO INDICATED THAT THE FUEL DID NOT APPEAR TO BE CONTAMINATED. I RESEARCHED ON THE WEB THAT THE VW TDI HAS BEEN SUFFERING UNEXPECTED HIGH PRESSURE FUEL PUMP FAILURES. WHEN THE HPFP FAILS, IS SENDS METAL THROUGH THE ENTIRE FUEL SYSTEM. TODAY I RECEIVED A REPAIR ESTIMATE OF $10,260. VWOF A IS STILL DETERMINING IF THIS IS AN ITEM TO BE COVERED UNDER THE POWER TRAIN WARRANTY. *TR

WHEN AT A STOP SIGN OR AFTER APPLYING THE BRAKE, THERE IS A LONG LAG BEFORE THE ACCELERATOR WILL ENGAGE. ONCE WHEN STOPPED AT A STOP SIGN, I LET THE BRAKE PEDAL GO AND ENGAGED THE ACCELERATOR BECAUSE THERE WAS ONCOMING TRAFFIC. THE CAR ROLLED INTO THE ONCOMING LANES AND ONLY WHEN I REACHED THE THIRD LANE DID THE ACCELERATOR ENGAGE. AN ONCOMING LARGE PICKUP WAS ACCELERATING AWAY FROM HIS TRAFFIC LIGHT AND ALMOST BROADSIDED MY CAR. HE APPARENTLY DIDN'T SEE ME UNTIL ALMOST UPON ME. THIS LONG LAG BETWEEN LETTING THE BRAKE GO AND PRESSING THE ACCELERATOR HAS HAPPENED SEVERAL TIMES SINCE I PURCHASED THE CAR. THE BOARDWALK VW PEOPLE OF RICHARDSON, TX AS WELL AS THE UNIVERSITY VW PEOPLE IN ALBUQUERQUE, NM SAID THE THIS WAS BECAUSE BOTH THE BRAKE AND ACCELERATION DEPENDED ON HYDRAULIC PRESSURE THAT IS SHARED BETWEEN THEM. THEY ALSO SAID THAT THEY HAVE REPORTED THIS TO VW AND VW SAID THAT THIS WAS DESIGNED THIS WAY ON PURPOSE. I THINK THAT THIS IS A VERY DANGEROUS SITUATION. *TR

ENGINE FAILED ON 2009 VW JETTA TDI. LOST POWER ON CA HIGHWAY (UNSAFE). CAR HAS BEEN TOWED, DEALER CLAIMS BAD FUEL/FUEL CONTAMINATION. HAVE BEEN TOLD THAT IT IS A HIGH PRESSURE FUEL PUMP FAILURE, AN ONGOING PROBLEM WITH 2009/2010 JETTA TDI CARS. *TR

PLEASE REFERENCE NHTSA ACTION # PE09035. MY CAR HAS HAD THIS RECALL PERFORMED AND CONTINUES TO EXHIBIT THE BEHAVIOR ON MULTIPLE OCCASIONS SINCE HAVING THE RECALL PERFORMED IN NOVEMBER OF 2009. THE CAR HAS BEEN SERVICED AT THE DEALER NUMEROUS TIMES TO CORRECT THIS PROBLEM AND IT STILL OCCURS. THE DEALER PERFORMED THE RECALL IN NOVEMBER 2009, REPLACED THE AFFECTED TEMPERATURE SENSOR IN MARCH 2010, REPLACED THE BRAKE LIGHT SWITCH IN MAY 2010, AND REPLACED THE INSTRUMENT CLUSTER IN JUNE 2010. I JUST GOT THE CAR BACK FROM HAVING THE INSTRUMENT CLUSTER REPLACED ON FRIDAY, JUNE 11, 2010 AND THE "FALSE NEUTRAL" REFERENCED IN THE NHTSA ACTION # PE09035 OCCURRED AGAIN ON SUNDAY, JUNE 13, 2010. THE CAR IS CURRENTLY WAITING ON A SERVICE APPOINTMENT AT THE DEALER. THIS IS A MAJOR SAFETY ISSUE!! *TR

MY REAR BRAKES STARTED MAKING A HORRIBLE NOISE WHEN I APPLIED THE BRAKES ABOUT ONE MONTH AGO AROUND 5/1/2010. FROM THIS POINT ON, THE CAR'S BRAKING DISTANCE INCREASED BY ABOUT 50% WITH ABSOLUTELY NO WARNING TO ME. I BOUGHT THIS CAR BRAND NEW IN JANUARY OF 2009 AND IT ONLY HAS 16,000 MILES ON IT. MY CAR HAS BEEN SERVICED ON SCHEDULE FOR 500 MILE COURTESY INSPECTION, 5000 MILE SERVICE, 10000 MILE SERVICE AND 15000 MILE SERVICE. I TOOK MY CAR IN FOR VA STATE INSPECTION ON 6/4/2010. THE MECHANIC TOLD ME THAT MY REAR BRAKE PADS WERE COMPLETELY WORN THROUGH AND THAT THEY WERE BRAKING WITH METAL ON METAL CONTACT. THE MECHANIC STATED THAT THE FRONT BRAKES WERE BASICALLY IN "NEW" CONDITION. HE ALSO STATED THAT THE LEFT REAR BRAKE WAS IN WORSE SHAPE THAN THE RIGHT REAR BRAKE. THIS CAR ONLY HAS 16668 MILE ON IT. IT HAS BEEN SERVICED AS INSTRUCTED IN THE OWNERS MANUAL AND IT HAS NEVER BEEN RACED OR USED IN ANY WAY OUT OF THE NORMAL. THE VW DEALERSHIP CONFIRMED WHAT THE MECHANIC AT THE INSPECTION STATION TOLD ME. HE SAID THAT THE REAR BRAKES WERE GONE AND THAT THERE WAS NO BRAKE PAD LEFT AT ALL AND THE CAR WAS STOPPING WITH METAL ON METAL CONTACT. HE SAID THAT THE PADS AND ROTORS WOULD NEED TO BE REPLACED. I TOLD HIM THAT I USED TO WORK ON MY OLD CAR AND THAT THIS WAS NOT NORMAL. HE STATED HE HAS HAD A NUMBER OF VWS COME IN WITH THE SAME PROBLEM. HE ALSO STATED THAT THERE IS NO SENSOR IN THE REAR BRAKE PAD, THAT THE PADS WILL NOT BEGIN TO SQUEAL WHEN THEY ARE WORN DOWN OR PROVIDE ANY INDI

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) [XXX] . (DEAF AND SIGN LANGUAGE) AND [XXX] ( DEAF AND SIGN LANGUAGE), AND WE TRADED THE 2008 TOYOTA, CAMRY TO LEASE VOLKSWAGEN 2009 JETTA WITH GASOLINE ENGINE LAST JUNE, AND WE HAVE NOT BEEN HAPPY, BECAUSE, NOT SMOOTH RIDE, BETWEEN 35 AND 50 MILE PER MILE, AND, ALSO, NOT SMOOTH RIDE BETWEEN 70 AND 84 MILE PER HOUR, EVEN, ROTATION TIRE AND BALANCE TIRE THIRD OR FOURTH TIME, ... STILL, NOT SMOOTH RIDE, EVEN THE MILE PER GALLON'S POOR, AND MANY. ... THE VOLKSWAGEN DEALERS IN MASSACHUSETTS AND FLORIDA, THEY HAVE BEEN FIXING, AND, STILL, NOT SMOOTH RIDE, MILE PER GALLON'S AND ETC. ... [XXX] AND I HAVE BEEN FED UP. ... EVEN, I DROP OFF MY CAR AT THE TRACY VOLKSWAGEN SHOP IN HYANNIS, MASSACHUETTS, ... EVEN, AT THE ALDEN VOLKSWAGEN SHOP IN FAIRHAVEN, MASSACHUSETTS, AND, ALSO, THE WALLACE VOLSKWAGEN SHOP IN STUART, FLORIDA OCCASIONALLY, ... AND, ... HAPPENED, [XXX] , SERVICE ADVISOR AND JEFF HAW, SUPERVIOR AND/OR MANAGER SERVICE ADVISOR AT WALLACE VOLKSWAGEN IN STUART, FLORIDA, THEY ADVISED ME TO VISIT A FIRESTONE STORE AND REQUEST THEM TO REPLACE THE FOUR TIRES. ...AND, SO, I WENT TO SEE A FIRESTONE TIRE STORE A FEW BLOCKS AWAY FROM WALLACE VOLKSWAGEN DEALER IN STUART, FLORIDA, AND THE FIRESTONE TIRE STORE, THEY SAID, THE TIRES ARE NOT WARRANY, CANNOT REPLACE A TIRE, EVEN A FOUR TIRE AND AT ALL. SO, I REQUEST YOU, TO TELL VOLKSWAGEN COMPANY, HEADQUARTER, TO REPLACE A NEW JETTA WITH DIESEL WITH

VEHICLE BEGAN LEAKING DIESEL FUEL AFTER 20,000 MILE SERVICE AT FLETCHER JONES VOLKSWAGEN IN CHICAGO, ILLINOIS. I AM A FORMER AUTOMOTIVE ENGINEER, SO FORTUNATELY I KNEW TO TAKE THE CAR BACK QUICKLY. SOME OWNERS MAY HAVE CONTINUED TO DRIVE THE CAR AND IT COULD HAVE RESULTED IN A FIRE. THE DEALER CLAIMS THAT THE ISSUE WAS A DEFECTIVE FUEL FILTER. HOPEFULLY VW OF AMERICA IS TAKING THE MATTER SERIOUSLY, THOUGH THEY DO NOT REALLY SEEM TO CARE MUCH ABOUT QUALITY BASED ON OUR EXPERIENCES SO FAR. *TR

MY 2009 JETTA TDI SPORTWAGON WITH 12,000 MILES WOULD NOT START ONE DAY. I ATTEMPTED TO JUMP START AND POP START THE CAR, BOTH FAILED TO START THE ENGINE. IT GOT TOWED TO NEAREST VW DEALER. THEY STATED THAT THE STARTER FAILED, SO THEY REPLACED IT. AFTER REPLACING THE STARTER, THE CAR WAS STILL NOT FIXED AND THEY DISCOVERED CONDENSATION IN THE INTAKE SYSTEM. THEY STATED THAT VW WAS NOT SURE WHAT WAS CAUSING THE CONDENSATION, SEEING AS I DRIVE 100 MILES PER DAY, BUT IT WAS NOW RUNNING TO FACTORY SPECIFICATIONS, SO THE SERVICE MANAGER STATED " SO WE ARE CALLING IT FIXED". ANOTHER TDI WAS ALSO IN THE SHOP FOR THIS SAME PROBLEM. I WAS TOLD THAT VW CAN NOT GUARANTEE OR PROVIDE ANYTHING TO ME IN WRITING STATING THAT WHEN MY FACTORY WARRANTY RUNS OUT, AND THIS PROBLEM OCCURS AGAIN, THAT IT WILL BE COVERED. I REQUESTED VW TO EXTEND MY WARRANTY BUT THEY STATED THAT THEY DO NOT PROVIDE THAT TO CUSTOMERS. *TR

THE DSG TRANSMISSION MECHATRONIC UNIT IS FAULTING CAUSING ROUGH SHIFTS BETWEEN 1ST AND 2ND GEARS. SOMETIMES IT TAKES A LONG TIME FOR THE CONTROL UNIT TO CHOOSE A GEAR AND WHEN IT DOES, THERE IS A HARD HAMMERING BANG WHEN IT FINALLY GOES INTO GEAR. VW IS REPLACING THE UNIT - HOWEVER, IT WILL TAKE TWO TO THREE WEEKS TO GET THE VIN CODED UNIT. *TR

I GOT A BRAND NEW CAR LAST YEAR A 2009 VOLKSWAGEN JETTA. HOWEVER I HAVE TO GO TO THE DEALER SERVICE BECAUSE I HAVE EXPERIENCE 3 BRAKE ISSUE INCIDENTS DUE TO NOT BEING ABLE TO STOP. ACCORDING TO THE DEALER THE FIRST TIME THEY FOUND THAT THE BRAKES HAD A LOT OF PRESSURE AND THAT'S WHY I WAS NOT ABLE TO STOP. THE SECOND TIME IT WAS BECAUSE THE CAR DIDN'T HAVE ENOUGH BRAKE FLUID. THE THIRD TIME IT WAS BECAUSE THE BRAKE FLUID LEVEL WAS LOW. I ALSO HIT SOMEONE I HAVE HIS STATEMENT AS A WITNESS BECAUSE THE PERSON GOT MAD AT ME ASKING WHY I DIDN'T STOP? I ALSO HAVE ANOTHER WITNESS WHO WAS WITH ME AT THE SECOND INCIDENT AND SOMEHOW THE DEALERSHIP KEEP TELLING ME THAT THE CAR IS IN PERFECT CONDITIONS. I NEED YOUR HELP. *DT

FOURTH INCIDENT: THREE UNSUCCESSFUL ATTEMPTS BY DEALERSHIP TO CORRECT PROBLEM. PROBLEM HAS OCCURRED UNDER DIFFERENT CIRCUMSTANCES AND DRIVING CONDITIONS. SPEEDS RANGING FROM 65 MPH TO 20 MILES PER HOUR...GENERALLY WHILE ATTEMPTING TO ACCELERATE. AUTO IS A 2009 VW JETTA EQUIPPED WITH THE DSG TRANSMISSION. CAR WILL GO INTO NEUTRAL WITHOUT PRIOR WARNING. WHEN THIS OCCURS, PRNDSL INDICATOR LIGHT WILL FLASH AS WILL "APPLY BRAKE" WARNING LIGHT. ON AT LEAST ONE OCCASION, SIMPLE APPLICATION OF BRAKE CURED THE PROBLEM. IN THE LATEST CASE (TODAY, MARCH 20, 2010) I HAD TO TURN OFF THE MOTOR TWICE BEFORE THE TRANSMISSION WOULD RETURN TO NORMAL FUNCTIONING. AS STATED, THIS HAS OCCURRED FOUR TIMES SINCE I HAVE OWNED THIS CAR. THE CAR HAS LESS THAN 8,000 MILES ON THE ODOMETER. *TR

MOST VW JETTA 2009 OWNERS ARE COMPLAINING ABOUT THE EXCESSIVE WIND NOISE AROUND THE A-PILLARS ON THE SEDANS. IT IS SO LOUD THE IT GIVES YOU A HEADACHE AND INCREASES DRIVERS FATIGUE. MANY MAGAZINES HAVE WRITTEN ABOUT THE ISSUE AND HAVE BEEN TOLD BY VW THAT THEY HAVE A FIX. TO DATE THEY DO NOT. *TR

2009 JETTA SPORTWAGON TDI UNDER 8000 MILES FIRST LONG ROAD TRIP - GA TO PA AND BACK. RETURNING HOME (ABOUT 9 HOURS AWAY) AND TRAVELING ON THE INTERSTATE, FIRST THE FLASHING GLOW PLUGS INDICATOR LIGHT COMES ON AND THEN THE CHECK ENGINE. THE ENGINE STARTING REDUCING IN POWER AS I MADE IT THE EXIT AND COULDN'T KEEP HIGHWAY SPEEDS. WHEN I GOT TO THE EXIT RAMP AND TOOK MY FOOT OFF THE ACCELERATOR, THE CAR STALLED AND WAS UNABLE TO BE MOVED. AFTER A TOW TO DEALERSHIP THE SERVICE DEPARTMENT HAD ENOUGH TIME TO TAKE A LOOK AT THE CAR BEFORE THEY CLOSED. I WAS TOLD THE FUEL PUMP WAS "SHREDDED" - THEY FOUND RUST AND METAL FRAGMENTS IN THE PUMP. THE ENTIRE FUEL SYSTEM WAS REPLACED. IT WAS COVERED UNDER WARRANTY. AFTER DOING SOME RESEARCH ONLINE IT SEEM LIKE THIS IS A RECURRING PROBLEM WITH THE TDI ENGINE. *TR

EVER SINCE MY 2009 VW TDI DIESEL AUTO WAS NEW, I HAVE A PROBLEM WITH HESISTATION IN STOP AND GO TRAFFIC THAT IS AN EMERGENCY. IF I SUDDENLY STOP, SUCH AS THE END OF THE EXIT RAMP ON THE INTERSTATE, AND SIMULTANEOUSLY TURN THE WHEELS TO THE LEFT OR RIGHT, THEN IMMEDIATELY ATTEMPT TO ACCELERATION, DISASTER. THE CAR WILL MOVE INTO THE ONCOMING TRAFFIC (FOR ABOUT 2-3 SECONDS), THEN HESITATE, LEAVING ME STUCK ON THE PATH OF ONCOMING TRAFFIC! IN ABOUT 3 TO 4 MORE SECONDS, IT WILL IMMEDIATELY ACCELERATE, SPINNING THE WHEELS AND MOVE! THIS HAS HAPPENED ON SEVERAL OCCASIONS, NEARLY PLACING ME IN FATAL ACCIDENTS! THE DEALER WILL NOT RESPOND, OR EVEN CONTACT THE VW MAIN FACTORY/ENGINEERING REGARDING SOFTWARE UPDATES, ETC. THE ENGINE JUST MOMENTARILY 'GOES TO IDLE' BEFORE KICKING IN. IT IS AS IF THE BRAKES WERE APPLIED (IN THIS CAR, IF YOU TOUCH THE BRAKES, THE ENGINE IMMEDIATELY DROPS TO ABOUT 600 RPM THRU SOFTWARE CONTROL). SO IT APPEARS THERE IS A SOFTWARE PROBLEM, NOT AN ENGINE PROBLEM. ENGINE OTHERWISE PERFORMS BEAUTIFULLY, AND SO DOES THE TRANSMISSION. THIS HAS HAPPENED ON SEVERAL RECURRENT OCCASIONS, BOTH IN HOT AND COLD WEATHER, SINCE SEPT 2008. *TR