2007 Volkswagen Jetta complaints

AUTOMATIC TRANSMISSION SLIPS/JERKS/JUMPS WHEN UPSHIFTING AND DOWNSHIFTING AT LOW SPEEDS AND HIGHWAY SPEEDS, BROUGHT TO DEALER AND HAD TRANSMISSION DIAGNOSTIC CONDUCTED, REPORTED NO PROBLEMS AND STATED THEY COULD NOT DUPLICATE THE ERRATIC SHIFTING. NOW CURRENTLY THUDS AND PHYSICALLY JUMPS WHEN SHIFTING FROM 1ST TO 2ND TO 3RD AND EVEN 4TH TO 5TH, BROUGHT IT IN AGAIN TO GMC DEALER AND THEY SAID I WOULD BE NEEDING A NEW TRANSMISSION AT ONLY 110000 MILES, ADVISED ME TO CHECK MY CAR VIN# FOR VALVE BODY RECALL.

AS I WAS DRIVING THE VEHICLE THE GEAR SHIFTED ON ITS OWN FROM DRIVE INTO NEUTRAL. BROUGHT THE VEHICLE TO A STOP. I PLACED THE VEHICLE BACK INTO DRIVE. I DROVE A SHORT DISTANCE AND THE CAR WILL NOW ONLY GO FROM DRIVE TO NEUTRAL. THE KEY IS STUCK IN THE IGNITION. TOOK IT TO THE VW DEALERSHIP AND WAS TOLD THE GEAR SHIFT BOX IS DEFECTIVE BUT NO LONGER COVERED UNDER WARRANTY. CONTACTED VW CORP AND OPENED A CASE WITH THE REGIONAL CASE MANAGER. STILL WAITING TO HEAR FROM THEM. I WAS TOLD AT THE DEALER THAT IT WASN'T SAFE TO DRIVE AS IT IS. WHEN I ASKED SINCE IT'S NOT SAFE TO DRIVE WILL THEY BE REPLACING IT AT NO COST? STATED NO SINCE THEY HAVE NO RECALL UNDER MY VIN # AND NO LONGER UNDER WARRANTY.

REAR DRIVER'S SIDE LOCK FAILED WITH NO INDICATIONS THAT IT DID NOT WORK. WE THOUGHT THE DOOR WAS LOCKING, EITHER VIA THE KEY-FOB OR INTERNAL LOCKING, BUT IT WAS NOT AND WE HAVE NO IDEA HOW LONG THIS WAS THE CASE BEFORE THE DEALER POINTED IT OUT. THERE IS NO WAY TO LOCK THE DOOR MANUALLY. THIS LEFT OUR CAR OPEN FOR THEFT, AND ENDANGERED A YOUNGER CHILD WE SOMETIMES TRANSPORT AS THE DOOR WAS NOT ABLE TO BE LOCKED. *TR

RIGHT SIDE DRIVE SHAFT AND LEFT SIDE DRIVE SHAFT FAULTY. VACUUM PUMP LEAKING OIL BAD, AND NEW GASKET NEEDED. LEFT SIDE REAR DOOR LATCH ALSO DOES NOT LOCK POSING A THREAT TO SAFETY AND LEAVING POSSIBILITY FOR ROBBER, VEHICLE DAMAGE AND OR BODILY HARM DUE TO INTRUDER. *TR

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE PARKED, THE VEHICLE WOULD INDEPENDENTLY ROLL BACKWARDS OR FORWARD. THE CONTACT WOULD HAVE TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE FROM ROLLING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

STARTED EXPERIENCING HARD SHIFTING IN THE LOWER GEARS (1-3) AS DESCRIBED IN THE EXTENDED WARRANTY FOR THE TRANSMISSION VALVE BODY. UNFORTUNATELY I AM ALREADY PAST THIS WARRANTY DATE AND HAD NO IDEA OF THE PROBLEM UNTIL IT HAPPENED, AND THERE IS NO RECALL ON THIS. *TR

BOTH BACK PASSENGER DOORS NO LONGER LOCK. EVEN WITH CHILD LOCK ON THEY OPEN FREELY. HAVING CHILDREN IN THE BACK SEAT IS A HUGE PROBLEM AS THEY CAN OPEN THE DOORS AT ANY TIME. THERE IS NO WARNING THE LOCKS HAVE FAILED. I'VE RESEARCHED ONLINE AND THIS SEEMS TO BE A KNOWN ISSUE. *TR

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. ON ONE OCCASION, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO A REPAIR FACILITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000. UPDATED 02/18/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE VEHICLE REQUIRED A NEW RELAY. THE CONSUMER WAS ADVISED THIS WAS ACOMMON PROBLEM. UPDATED 4/4/16 *JS UPDATED 9/11/2017*CN

THE FRONT AND SIDE AIR BAG ON THE DRIVERS SIDE IS INOPERABLE DUE TO A WIRING PROBLEM UNDER THE DRIVERS SEAT. *JS

IGNITION SWITCH BUSHING. THERE IS A NYLON OR PLASTIC BUSHING IN THE KEY IGNITION SWITCH TO START THE CAR THAT CAN BECOME DISLODGED AND PREVENT THE KEY FROM GOING INTO THE PATHWAY. CAR CANNOT BE STARTED FOR THIS REASON. MUST BE TOWED. VW HAS TOLD US THAT THIS HAPPENS FREQUENTLY TO THE VW JETTAS. NOTE: THERE MAY BE OTHER MODELS AFFECTED IF THEY USE THE SAME TYPE OF IGNITION SWITCH. REPAIRS WILL COST ~$600 FOR INSTALLATION OF A NEW IGNITION SWITCH. *TR

MY CAR'S DRIVER'S HEADLIGHT WENT OUT. I HAD SOMEONE LOOK AT IT, ONLY TO BE TOLD THAT THE WIRING IN THE HARNESS/HEADLIGHT ASSEMBLY WAS EXPOSED (THE COLORED COATING PROTECTING THE WIRING WAS GONE). I ORDERED A LEFT HEADLIGHT ASSEMBLY. IN THE MEANTIME, THE OLD HEADLIGHT ASSEMBLY WAS BROUGHT TO THE VW DEALER, ONLY TO BE TOLD THAT THEY "SEE A LOT OF THESE COME IN", BUT WAS ADVISED THAT THERE IS NO RECALL OR OWNERSHIP OF POOR QUALITY FROM VW. WHEN THE PART CAME IN AND WAS BEING INSTALLED, I WAS THEN TOLD THAT THE RIGHT HEADLIGHT ASSEMBLY ALSO NEEDED TO BE REPLACED, FOR THE EXACT SAME REASON. I WASN'T ALLOWED TO DRIVE THE CAR AS I WAS TOLD IT WAS A MAJOR SAFETY ISSUE. I WAS TOLD THAT IF THE EXPOSED WIRES TOUCHED EACH OTHER, THE CAR COULD JUST STOP OR, PERHAPS THE HEADLIGHTS WOULD NOT WORK AT ALL, WHICH WOULD BE ESPECIALLY DANGEROUS IF I WERE DRIVING AT NIGHT. EITHER WAY, I WAS TOLD AN ACCIDENT OF SOME SORT WOULD OCCUR, WHICH IS WHY I WOULDN'T BE ALLOWED TO USE THE CAR WHILE WAITING FOR THE PART TO COME IN. IF VW HAS SEEN "A LOT OF THESE" INCIDENTS COMING INTO THEIR SERVICE DEPARTMENT, ONE WOULD QUESTION WHY THERE HASN'T BEEN A RECALL ON THE HEADLIGHTS. THIS IS A HIGHLY DANGEROUS SITUATION, ALLOWING DRIVERS TO BE OUT ON THE ROADS WHEN THE CAR HAS INFERIOR AND DEFECTIVE ELECTRICAL PARTS. DANGEROUS FOR THE DRIVER AND PASSENGERS...DANGEROUS FOR THE OTHERS WHO MIGHT BE INVOLVED SHOULD AN ACCIDENT OCCUR. I DO HOPE THAT A FOLLOW-UP WITH VW COMES OUT OF THIS COMPLAINT AS THIS IS A SAFETY HA

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING BUT THE VEHICLE WAS UNABLE TO BE DIAGNOSED AND THE CONTACT WAS ADVISED THAT THE AIR BAG POSSIBLY WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

ON JULY OF 2013, THE VEHICLE WAS TAKEN IN TO OPEN ROAD VW AFTER REACHING OUT TO NHTSA AND VW OF AMERCIA FOR ASSISTANCE WITH GETTING THE CAR REPAIRED DUE TO THE WARRANTY BEING EXPIRED. THE VEHICLE HAD A SAFETY ISSUE WITH THE AIRBAGS THAT WOULD HAVE IMPAIRED THE AIRBAG FROM DEPLOYING IF INVOLVED IN AN ACCIDENT. VW REPAIRED THE VEHICLE AT NO CHARGE. ON SEPT OF 2014 IN THE EARLY MORNING THE AIR FAULT INDICATOR CAME ON AGAIN. I IMMEDIATELY CONTACTED OPEN ROAD VW AND EXPLAINED THE RECURRING ISSUE. I SPOKE TO [XXX] WHO STATED TO ME THAT THERE WAS NOTHING VW COULD DO SINCE THE VEHICLE IS OUT OF WARRANTY AND THAT THEY WERE NOT GOING TO REPAIR THE VEHICLE EVEN IF IT WAS A SAFETY ISSUE NOT BROUGHT UPON WEAR AND TEAR. SHE THEN ASKED ME TO CALL VW CUSTOMER CARE CENTER 1-800-822-8987 AND SPOKE TO A [XXX] WHO STATED TO ME IN A SARCASTIC MANNER THAT IF IT CONCERNED ME THAT MUCH I SHOULD GET IT REPAIRED BECAUSE THEY WERE NOT GOING TO STAND BY IT THIS TIME. I THEN ASKED TO SPEAK TO A SUPERVISOR AND HE REFUSED. I THEN ASKED FOR HIS COMPLETE NAME AND HE REFUSED TO PROVIDE HIS LAST NAME. HE THEN PUT ME ON HOLD FOR TEN MINUTES AND ATTEMPTED TO FIND A SUPERVISOR TO NO SUCCESS. I ALSO ASKED FOR A SUPERVISOR NAME AND NUMBER AND HE REFUSED TO PROVIDE THAT OR TRANSFER TO ANYONE THAT COULD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CAR SHUTS OFF AND BATTERY LIGHT COMES ON IMMEDIATELY PUT ON EMERGENCY FLASHERS SO I WILL NOT GET HIT FROM BEHIND BOTH TIMES I HAVE BEEN STOPPED AT A TRAFFIC SIGNAL I PUT THE CAR IN PARK AND HAVE BEEN ABLE TO START THE CAR AGAIN TO GET TO A SAFE PLACE I DO NOT FEEL SAFE DRIVING THE CAR DO TO THE FACT IT COULD STOP AT ANYTIME FIRST I TOOK MY CAR TO MY CERTIFIED VW SPECIALIST HE RAN DIAGNOSTICS KEPT MY CAR FOR THREE DAYS DROVE IT BUT WAS UNABLE TO REPRODUCE TOOK MY CAR BACK THEN AGAIN THE NEXT WEEK SAME THING HAPPENED I HEARD A CLICK CAR SHUT DOWN AND BATTERY LIGHT CAME ON THIS TIME I DID NOT FEEL SAFE TO EVEN GET IT INTO THE DEALERSHIP SO I CALLED A TOW TRUCK TO HAVE IT TOWED TO THE DEALERSHIP. FEELING FRUSTRATED 2ND WEEK RENTING A CAR WAITING TO HEAR FROM THE DEALERSHIP TO MAKE THING WORSE I BOUGHT MY CAR NEW OFF THE SHOW ROOM FLOOR FROM [XXX] THAT DEALERSHIP HAS SINCE CLOSED DOWN I HAVE NOTICED CRACKING IF THE PAINT ON THE HOOD VEHICLE HAS NEVER BEEN IN AN ACCIDENT I WAS TOLD FROM A BODY SHOP THAT REPAIR WORK WAS DONE TO THE CAR PROBABLY BECAUSE IT WAS DAMAGED IN SHIPPING AND IF THE COST OF REPAIR IS NOT AT LEAST 6 PERCENT OF THE PURCHASE PRICE VW DOES NOT HAVE TO DISCLOSE TO CUSTOMER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2007 VOLKSWAGEN JETTA. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO VEHICLE SEAT HEATER CAUGHT FIRE AND BURNED THE CONSUMER AND HER CLOTHING. *SMD AFTER THE DEALER KEPT THE VEHICLE FOR TWO WEEKS, IT WAS RETURNED TO HER IN THE SAME MANNER AND SHE WAS OFFERED $1200 AND THEY WOULD DISCONNECT THE HEATER. *JB

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHEN DRIVING, A BURNING ODOR EMITTED FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR BRAKE CABLE FAILED CAUSING THE REAR BRAKE TO SEIZE AND EMIT SMOKE. AS A RESULT, THE BRAKE CABLE, THE REAR PADS, AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 68,000.

MY 2007 VW JETTA WITH 37K ON IT STARTED TO INDICATE ON THE DASH CLUSTER PANEL THAT THE DOOR IS CLOSED WHEN ITS OPEN. THE VEHICLE ALSO AUTOMATICALLY LOCKS THE DOOR ON ITS OWN ONCE I HAVE EXITED THE VEHICLE. I BELIEVE THIS IS A SAFETY ISSUE THAT CAN LOCK MY CHILDREN INSIDE THE CAR, CAN AFFECT OTHER AREA OF THE CAR AND CAN CATCH FIRE WHILE ON THE ROAD. THIS ISSUE HAS BEEN DISCOVERED ON VARIOUS JETTA, GTI, ETC AND VW HAS DONE NOTHING ABOUT IT. ON 7/3/2014 @ 10AM, VW OF AMERICA WAS CONTACTED AND WERE NOT HELPFUL AND DID NOT WANT TO ASSIST OR STAND BY THEIR PRODUCT DIE TO THE WARRANTY BEING EXPIRED. OPEN ROAD VW OF MANHATTAN WAS CONTACT FOR INFORMATION AND THEY CONFIRMED THAT THEY HAVE SEEN THIS FREQUENTLY ON THE ABOVE MENTIONED MODELS AND THAT THEY ESTIMATE THE JOBS TO BE FROM $700 AND UP. THIS LOOKS, SOUNDS AND IS A FACTORY DEFECT. PLEASE ASSIST TOWARDS THIS ISSUE. *TR

THE AIRBAG LIGHT CAME ON ONE DAY WHILE DRIVING. PULLED OVER AND SHUT CAR OFF THEN RESTARTED AND LIGHT STAYED ON. LOOKED LIGHT UP IN MANUAL AND IT STATES THERE IS A PROBLEM WITH THE AIRBAG SYSTEM AND THEY MAY NOT DEPLOY IN AN ACCIDENT. THIS CONCERNS ME AS A MAJOR SAFETY ISSUE. SECONDLY MY PASSENGER SIDE DOOR LOCK FAILS TO LOCK OR UNLOCK INTERMITTENTLY. AS A RESULT I HAVE TO LEAVE MY CAR UNLOCKED AT TIMES SINCE THERE IS NO WAY TO LOCK THE DOOR MANUALLY. ALSO IS A SAFETY CONCERN IF THE DOOR WON'T UNLOCK IN A CRASH SITUATION. *TR

WHILE SHOPPING ON BLACK FRIDAY AND INTERMITTENTLY SINCE THEN THE LEFT REAR DOOR WON'T LOCK. HAVING A SMALL CHILD THAT IS IN THE BACK SEAT, THIS IS A SAFETY ISSUE FOR OUR FAMILY. IT ONLY TAKES ONE PULL OF THE HANDLE TO OPEN THE DOOR. *TR

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH ON WET ROADWAYS, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DIRT EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SPINE AND NERVE INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ANTI LOCK BRAKING SYSTEM HAD MALFUNCTIONED. THE VEHICLE WAS REPAIRED AND THE DEFECT WAS REMEDIED. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER SEAT HAD MALFUNCTIONED. THE DEALER DIAGNOSED THAT THE AIR BAG SYSTEM WAS DEFECTIVE AND NEEDED REPAIRING. THE VEHICLE WAS REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,100.

MY VW JETTAS SENSOR FOR THE AIRBAG CONSTANTLY COMES ON WHEN I START THE CAR TELLING ME THAT THERE IS A PROBLEM WITH THE AIRBAG AND IT WILL NOT DEPLOY. PROBLEM FIRST STARTED BACK IN 2008(BOUGHT THE CAR BRAND NEW) AND WHEN I CONTACTED VW FOR REPAIR THEY TOLD ME THAT NONE OTHERS HAD THIS ISSUE AND THEY COULDN'T HELP ME. WHEN I STARTED DOING RESEARCH I'VE FOUND THERE ARE HUNDREDS IF NOT THOUSANDS OF PEOPLE SAYING THE SAME THING ABOUT THEIR VW AIRBAG SENSOR IS NOT WORKING PROPERLY AND THAT THE AIRBAG WON'T DEPLOY IN A CRASH. *TR

THE DOOR LOCK DOESN'T WORK. IT DOES NOT LOCK ALL THE DOORS WHICH CAN LEAD TO A FATALITY IF MY LITTLE CHILDREN OPEN THE DOOR BY ACCIDENT. FOR WHAT I SEEN THIS IS A MANUFACTURE DEFECT IN ALL THESE VEHICLES. *TR

MY BACK PASSENGER DOOR DOESN'T LOCK, THE DOOR LATCH IS OUT. THE DIAGNOSTIC REPORT STATES THAT EVENTUALLY MY DRIVERS DOOR LATCH IS GOING TO GO OUT AS WELL. TWO CAR DOORS DO NOT LOCK LEAVING MY CAR AVAILABLE FOR POSSIBLE BREAK INS. CURRENTLY CAN'T LEAVE VALUABLE THINGS IN MY CAR SINCE IT WONT LOCK. CAR DOORS HAVE BEEN ACTING UP, LEAVING CERTAIN DOORS TO OPEN AND OTHERS NOT. MY PASSENGER FRONT DOOR WONT OPEN, AND CURRENTLY ONLY THE DRIVERS DOOR OPENS, THIS ELECTRICAL ISSUE CHANGES OFTEN AND CERTAIN DOORS WILL LOCK AND THE NEXT DAY IT CHANGES AGAIN. CALLED MANUFACTURE INFORMED ME NOTHING THEY CAN DO FOR ME. CALLED MY DEALERSHIP THEY TOLD ME THE SAME THING. CAR CURRENTLY ISN'T UNDER WARRANTY, BOUGHT IT WITHOUT A WARRANTY. STILL MAKING PAYMENTS AND NOT HAVING A CAR THAT WILL LOCK AND LET ME IN, IS AN ISSUE. *TR

STARTED EXPERIENCING HARD SHIFTING IN THE LOWER GEARS (1-3) AS DESCRIBED IN THE EXTENDED WARRANTY FOR THE TRANSMISSION VALVE BODY. UNFORTUNATELY I AM ALREADY PAST THIS WARRANTY DATE AND HAD NO IDEA OF THE PROBLEM UNTIL IT HAPPENED, AND THERE IS NO RECALL ON THIS. THE VW DEALERSHIP IN MY AREA SAID IT IS ABOUT A $2300.00 FIX. *TR

I NOTICED THE ENGINE LIGHT WENT ON FEW WEEKS AGO THEN THE SHAFTS' LIGHTS STARTED TURNING ON ALL AT THE SAME TIME (P-R-N-D). THE CAR WAS MOVING AND A KNOCKING SOUND STARTED WHEN THE WEATHER GETS HOT. I TOOK IT TO COUPLE OF CAR SHOP SERVICES AND NON WAS ABLE TO DEMONSTRATE THE PROBLEM BUT RATHER, THEY OFFERED TO CHANGE THE WHOLE TRANSMISSION FOR +4,500 DOLLARS SO THAT THEY WOULD WORK IT SIMPLY WITH A GOOD PROFIT! WHILE DRIVING EARLIER TODAY, THERE WAS A VERY WEIRD SOUND COMING FROM THE ENGINE AND I PLANED TO TAKE IT TO VW SERVICES SO THAT THEY'D TAKE A LOOK AT IT. UNFORTUNATELY, FEW MINUTES LATER THE CAR STOPPED MOVING AND I HAD TO PULL UP. I JUST FOUND OUT THAT VW IS CALLING VW JETTA 2006-2009, ENGINE 2.01 FOR THE EXACT SAME REASON. THOUGH, MY CAR IS 2.5 ENGINE BUT HAPPENED TO HAVE THE EXACT SAME PROBLEMS. I'M TOWING THE CAR TOMORROW MORNING AND I'LL TAKE IT TO VW SERVICES AND HOPEFULLY THEY WILL CONSIDER THIS INCIDENT FOR THE 2.5L CARS ALSO. *TR

WAS ATTEMPTING TO BACK UP UNTIL VEHICLE STRUCK AN OBJECT THAT WAS OBSCURED DUE TO THE HEADLINER OF THE VEHICLE THAT HAS FALLEN OFF THE CEILING. HEADLINER IS ALMOST COMPLETELY OBSTRUCTING ALL REAR VIEW THROUGH THE REAR GLASS OF THE CAR. *TR

DSG TRANSMISSION METRONIC UNIT FAILURE. *TR

A LIGHT CAME ON THE DASHBOARD WITH THE ICON OF THE AIRBAG. I LOOKED IT UP AND FOUND THAT IT WAS A WARNING LIGHT TELLING ME THAT THE SENSORS IN THE SEAT THAT DETECT SOMEONE SITTING IN THE SEAT WERE FAULTY AND COULD RESULT IN AIRBAGS NOT DEPLOYING IN THE EVENT OF AN IMPACT. OTHER OWNERS OF VW JETTAS FROM 2007 AND YEARS BEFORE AND AFTER HAVE EXPERIENCED THIS. THERE HAS BEEN NO RECALL ALTHOUGH MANY OWNERS, INCLUDING MYSELF, THINK THERE SHOULD BE. *TR

I WAS COMING OFF A RAMP AND TRIED TO ACCELERATE, BUT THE CAR WOULDN'T GO MORE THAN 20MPH. ALL THE GEARS ON THE GEAR SELECTOR DISPLAY FOUND IN THE DRIVER INFORMATION CENTER STAYS LIT UP AND AFFECTS THE TRANSMISSION. THE CAR FEELS LIKE IT IS STUCK IN NEUTRAL. I RESEARCHED THIS PROBLEM ONLINE AND THERE ARE NUMEROUS ARTICLES THAT STATES THERE IS A RECALL RELATED TO MALFUNCTIONING MECHATRONIC UNITS. THIS IS NOT RELATED TO THE ORIGINAL DSG RECALLS. VW CUSTOMER CARE OR THE DEALERSHIP I TAKE IT TO WON'T DO ANYTHING ABOUT IT EVEN WITH THE INFORMATION ON THE INTERNET ABOUT IT. *TR

WAS DRIVING ON THE FREEWAY AT ABOUT 3 IN THE AFTERNOON TRAVELING AT APPROXIMATELY 60 MPH WHEN CAR STOPPED ACCELERATING IN THE MIDDLE OF ON GOING TRAFFIC. POWER TO VEHICLE DYED OUT CAUSING ME TO STALL IN THE CENTER OF A BUSY FREEWAY. THIS PROBLEM HAS OCCURRED SEVERAL OTHER TIMES. I HAVE CALLED VOLKSWAGEN BUT THEY WOULD NOT TAKE FULL RESPONSIBILITY FOR ON GOING PROBLEM.. MY VEHICLE HAS AN EXTENDED WARRANTY BECAUSE OF THIS KNOWN PROBLEM BUT YET THEY WILL ONLY COVER 25% OF REPAIR COST.. THIS VEHICLE IS A HAZARD.. SOMEBODY PLEASE ADDRESS THIS ISSUE QUICK BEFORE THERE IS A CASUALTY.. *TR

MY CRASH SENSOR'S WENT OFF FOR NO REASON. THERE WAS NO ACCIDENT AT ALL. THIS IS CAUSING AN AIRBAG FAULT LIGHT TO BE ON IN MY CAR AND FROM WHAT I UNDERSTAND, THE AIRBAGS WILL NOT WORK NOW IF THE LIGHT IS ON. THE PREVIOUS OWNER OF MY CAR HAD THIS SAME FAULT FIXED (WITH ONLY ABOUT 20,000 MILES ON THE ODO). THERE ARE NUMEROUS COMPLAINTS OUT THERE ABOUT THESE SAME FAULTS ON THE SAME CARS (MKV JETTA, RABBIT/GTI). THERE NEEDS TO BE A RECALL TO FIX THIS SINCE IT IS A SAFETY HAZARD! *TR

ON JUNE 29 2012 AIRBAG INDICATOR LIGHT CAME. VEHICLE WAS TAKEN TO VW AND THEY STATED THAT IT WAS THE WIRE HARNESS UNDER THE PASSENGER SEAT. SINCE VEHICLE WA NOT UNDER WARRANTY I HAD TO PAY $375.00 TO GET IT REPAIRED (OR SO I THOUGHT) JULY 17TH 2013 AIRBAG LIGHT RETURNED. ON JULY 22ND 2013 I TOOK CAR IN TO VW THIS TIME THEY HAD MY CAR FOR TWO DAYS AND DIAGNOSED THE PROBLEM TO BE THE AIRBAG IGNITER. I QUESTIONED THE FACT THAT THEY DIDN'T CATCH THAT THE FIRST TIME AND THEY REPLIED THAT THE SCANNER DIDN'T CATCH IT(YEAH RIGHT) THE SERVICE GUY TELLS ME THAT ITS $500.00 FOR THE PART AND 8 HOURS OF LABOR, OUCH!!! ARE YOU KIDDING ME THAT IS A SAFETY ISSUE AND SHOULD BE COVERED REGARDLESS. I CONTACTED VWOA AND I'M STILL WAITING FOR A RESPONSE. I REFUSE TO PAY THAT MONEY FOR A SAFETY MATTER THAT IS CLEARLY A MANUFACTURE DEFECT. I WILL NEVER AGAIN BUY VW. I'M SEEKING REPAIR EXPENSE PAID BY VWOA AND A REFUND FOR THE HARNESS SINCE IT WAS NOT THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE UPHOLSTERY CEILING HEADLINER BECAME PARTIALLY DETACHED FROM THE INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

I AM THE OWNER OF A 2007 VOLKSWAGEN JETTA, WULFSBURG EDITION, VIN#[XXX]. OVER THE PAST FOUR MONTHS, I HAVE HAD NUMEROUS PROBLEMS WITH THE CAR SHUTTING DOWN IN THE MIDDLE OF TRAFFIC. IN APRIL 2013 AND THREE TIMES SINCE, THE VEHICLE HAS STALLED WITHOUT NOTICE, IN THE MIDDLE OF TRAFFIC. I HAVE HAD REPAIRS DONE TWICE AT THE DEALER, BUT THE PROBLEM STILL PERSIST. THE CAR WILL DISPLAY THE 'BATTERY' SYMBOL ONCE IT STOPS. THE ENGINE WILL SHUT DOWN BUT AFTER ABOUT 20-30 MINUTES AND AFTER CONTACTING POLICE AND TOW TRUCKS, THE CAR RESTARTS. I HAVE HAD THE VEHICLE TOWED FOUR TIMES TO THE DEALER. TWICE, THEY COULD NOT FIND ANYTHING WRONG BECAUSE THERE WERE NO WARNING LIGHTS SHOWING; THE CAR WAS RUNNING PERFECTLY. THIS PROBLEM NORMALLY OCCURRED DURING RUSH HOUR TRAFFIC. I TRAVEL LONG DISTANCES ON THE HIGHWAY TO WORK AND HAVE BEEN FORTUNATE THAT THE CAR HAS NOT SHUTDOWN ON THE HIGHWAY; I AM NORMALLY IN LOCAL TRAFFIC WHEN IT COMPLETELY JUST SHUTS DOWN. THIS IS A VERY DANGEROUS SITUATION. I DON'T HAVE ANY OTHER TRANSPORTATION TO GET TO WORK AND DO NOT FILL SAFE DRIVING MY VEHICLE. THE DEALER DOES NOT SEEM CONCERNED, AND EXPRESSED THAT I MAY JUST BE MAKING UP THE PROBLEM. AFTER SITTING IN RUSH HOUR TRAFFIC FOR AN HOUR, I CAN ASSURE THIS IS NOT A MADE UP PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

BOTH RADIATOR COOLING FANS HAD TO BE REPLACED AFTER A CHECK FOR ENGINE FAULTS WERE PERFORMED WITH A TOTAL COST TO ME OF $786.43. THE V.W. JETTA IS A 2.5 LITER ENGINE. THIS WAS THE SECOND 2.5 LITER JETTA THE LOCAL AUTOMOTIVE REPAIR COMPANY HAS DONE TODAY WITH DATE OF JUNE 13, 2013. ALL THE MAJOR DEALERSHIPS IN DENVER WERE CALLED TO COMPARE AVAILABILITY AND PRICE OF PARTS. ALL DEALERSHIPS HAD BOTH RADIATOR COOLING FANS THAT NEEDED REPLACED IN STOCK. THE AVAILABILITY OF THESE PARTS AT ALL DEALERSHIPS LEADS TO THIS SUMMARY: THE MAJOR VOLKSWAGEN DEALERSHIPS WERE ANTICIPATING HAVING TO REPLACE THESE PARTS IN MANY OF THE 2.5 LITER JETTA VOLKSWAGENS. THIS PROBLEM SHOULD BE ON A RE-CALL BY VOLKSWAGEN AND THE COST OF REPLACEMENT AND LABOR INCLUDING DIAGNOSING OF THE ENGINE FAULTS AND THE FANS SHOULD BE PAID BY VOLKSWAGEN. THE FAN REPLACEMENT WAS MANDATORY IN ORDER TO KEEP RADIATOR AND THUS THE ENGINE COOL IN ORDER TO PREVENT MORE EXPENSIVE REPAIRS AND/OR POSSIBLE MALFUNCTION LEADING TO AN ACCIDENT. *TR

EVEN AFTER SUCH A BIG CRASH AIR BAG DID NOT DEPLOY. VEHICLE WAS TOTALED.I AM NOT SERIOUSLY INJURED BUT HAVE SEVERE PAIN IN THE NECK AND SHOULDERS.I AM THE LUCKY ONE THAT I SURVIVED WITH OUT ANY MAJOR INJURIES BUT TOO WORRIED ABOUT THE AIRBAGS BECAUSE LOT OF PEOPLES OUT THERE DRIVING THE SAME MODEL. PLEASE CONSIDER THIS HAS HIGH PRIORITY. I HAVE PICTURES OF THE CAR THAT I CAN SEND IN CASE YOU NEED THEM. *TR

I WAS DRIVING ON A FREEWAY WHEN LARGE PIECES OF TIRE STARTING FLYING IN THE ROAD FROM A SEMI-TRUCK. SEVERAL VEHICLES WERE ATTEMPTING TO AVOID BEING STRUCK, WHEN A LARGE PIECE FLEW UP AND HIT UNDER MY CAR. THE OUTCOME WAS A HOLE IN MY GAS TANK WHICH THEN PROCEEDED TO LEAK FUEL ONTO THE HIGHWAY. I HAD TO PULL OVER DUE TO THE DAMAGE. I UNDERSTAND THIS IS CONSIDERED "ACTIVE DAMAGE" AND SHOULD NOT HAVE OCCURRED DUE TO SAFETY STANDARDS THAT SHOULD BE IN PLACE. I WAS THANKFUL THERE WERE NO SPARKS IN THE IMMEDIATE VICINITY OR I WOULD NOT BE HERE NOW. *TR

AS I WAS DRIVING 65MPH ON THE HIGHWAY MY CAR COMPLETELY SHUT DOWN. I HAD NO LIGHTS, NO GAS, NO ANYTHING. I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD. AFTER ABOUT 20 MINUTES, THE CAR STARTED BACK UP, BUT I ONLY MADE IT ABOUT 1.5 MILES BEFORE IT DID IT AGAIN. VW DEALERSHIP REPLACED MY ENTIRE COMPUTER MODULE (J519) AND THEN LET ME LEAVE THE LOT. I CONTINUED TO HAVE TROUBLE STARTING THE CAR. THE DEALERSHIP REPLACED THE RELAY FOR THE STARTER BECAUSE IT WAS OVERHEATING. I AM NOW (OCT 2012) HAVING ISSUES WITH THE UNLOCKING OF MY DRIVER SIDE DOOR. *TR

I WOULD LIKE TO FILE A COMPLAINT REGARDING MY AIR BAG WARNING INDICATOR LIGHT REMAINING ON DUE TO A FAULTY AIR BAG. I TOOK MY VEHICLE TO THE LOCAL VW DEALERSHIP TO HAVE IT SERVICED AND WAS TOLD THE PROBLEM I AM HAVING WITH MY AIR BAG LIGHT WAS NOT INCLUDED IN THE RECENT AIR BAG RECALL ISSUED BY VW. I WAS TOLD BY THE TECHNICIAN THAT MY AIR BAG WARNING LIGHT IS ON BECAUSE MY ENTIRE PASSENGER SEAT AIRBAG INCLUDING THE HARNESS MUST BE REPLACED IN ORDER TO BE OPERABLE. I WAS ALSO TOLD THE AIRBAG SYSTEM WOULD NOT WORK W/O REPAIR. THIS FAILURE OCCURRED ON MY VEHICLE WHICH IS 5 YEARS OLD AND HAS 35,286 MILES. IT IS NOT COVERED BY VW BECAUSE THE WARRANTY EXP'D AT 3 YRS/36K MILES. MY VEHICLE HAS FAR LESS MILEAGE AVERAGE THAN A VEHICLE NEWER THAN IT IS. THIS SAFETY EQUIPMENT FAILURE SHOULD NOT HAVE OCCURRED ON A VEHICLE THIS NEW UNLESS THERE WAS SOMETHING WRONG WITH IT. I DID NOT DO ANYTHING TO CAUSE THIS FAILURE TO OCCUR. FURTHER, I VERY SELDOM RIDE WITH OTHERS SO I SEE NO PLAUSIBLE REASON AS TO WHY THIS FAILURE WOULD HAVE OCCURRED IN REFERENCE TO THE SEAT USED LEAST IN MY VEHICLE. I WAS QUOTED A REPAIR PRICE OF $900 TO HAVE IT REPAIRED AND I FEEL VW SHOULD BE RESPONSIBLE FOR THIS AMOUNT NOT ME. THREE DAYS AGO I CONTACTED VW CUSTOMER CARE AND HAVE BEEN WAITING FOR SOMEONE TO CALL ME BACK REGARDING WHETHER OR NOT VW WILL PAY THE COST OF THIS REPAIR. IN THE MEANTIME, I AM WITHOUT THE USE OF MY VEHICLE AS I AM SCARED TO DRIVE IT IN FEAR THAT I CAN GET INTO AN ACCIDENT AND THE AIRBAGS WILL

TIPTRONIC TRANSMISSION FAILURE TO DEFECTIVE VALVE BODY THAT SHOULD HAVE BEEN COVERED UNDER EXTENDED WARRANTY BUT DENIED BY VW. TOOK CAR IN SEVERAL TIMES DURING THE EXTENDED WARRANTY PERIOD THAT I PURCHASED, ONE TIME FOR SHIFTING ISSUES AT LOW SPEEDS. THEY WERE UNABLE TO DUPLICATE PROBLEM AND THERE WERE NO ERROR CODES. THE EXTENDED WARRANTY THAT I PURCHASED BUT THE EXTENDED WARRANTY ISSUED BY VW WAS GOOD FOR 7 YEARS OR 100,000. AT APPROXIMATELY 99,500 PROBLEM HAD BEEN GETTING WORSE SO I TOOK IT BACK TO THE DEALERSHIP. I WAS INFORMED THAT IT STILL WAS NOT THROWING AN ERROR CODE BUT IN THE MASTER TECHNICIAN'S OPINION, THE TRANSMISSION HAD A PROBLEM BUT IT WAS NOT THE FAULT OF THE VALVE BODY, THE COVERED PART. ALSO, THIS IS A NON-SERVICEABLE TRANSMISSION MEANING THE ENTIRE TRANSMISSION WOULD HAVE TO BE REPLACED RATHER THAN REBUILDING. TOOK TO AN INDEPENDENT SERVICE CENTER WHO DIAGNOSED IT AS A DEFECTIVE VALVE BODY (THE PART COVERED UNDER THE EXTENDED WARRANTY). IN THE PROCESS OF REPLACING THE DEFECTIVE PART, A REBUILD KIT AND TORQUE CONVERTER WERE REPLACED AS PART OF THIS PROCESS. SUBMITTED THE INVOICES TO VW. RECEIVED LETTER THAT PAYMENT FOR REPAIRS WAS DENIED BECAUSE THE INVOICES THAT I SUBMITTED STATED THAT "THE REPAIR PERFORMED WERE TO REPLACE THE ENTIRE TRANSMISSION AND TORQUE CONVERTER". NOT TRUE. CALLED CUSTOMER SERVICE. DETAILED EVERYTHING I DID HERE. AFTER SOME CHECKING, THE REPRESENTATIVE "REGRETTED" TO INFORM ME THAT THEY COULD NOT HELP IN COVERING THE COSTS OF THE REP

REAR PASSENGER SIDE DOOR LOCK FAILS TO ENGAGE. *TR

2007 WOLFSBURG EDITION JETTA: EXPERIENCING ISSUES LATCHES/LOCKS/LINKAGES/ FIRST WITH ONE DOOR LOCK (REAR LEFT) AROUND SEP 2011. THEN 2ND DOOR (REAR ) WARRANTY ALREADY PASSED, THE DEALER TOLD ME THAT THE LOCKS CAN GO BAD AND NEED TO BE REPLACED, COSTING $250/$200 EACH PLUS LABOR $100 HR./3 HRS OR $300!! FOR GRAND TTL ALMOST $800! REPLACEMENT. NOW I ALREADY HAVING PROBLEM WITH DRIVER DOOR!! THIS SEEMS EXCESSIVE SPECIALLY VW SHOULD ADDRESS THIS QUALITY ISSUE WITH THEIR SUPPLIER NOW AND HAVE THEM FIXED AT NO COST. THIS IS A SAFETY ISSUE DRIVE FOR WORK AROUND SOME NOT NICE NEIGHBORHOODS, CAR CAN'T BE LOCK. I HAVE 2 KIDS AND AFRAID DOOR CAN OPEN SO EASILY. I HOPE SOMETHING IS DONE BEFORE WE HEAR REALLY BAD NEWS. THIS IS A SERIOUS ISSUE AS THE LOCKS SERVE AS THE FIRST LINE OF DEFENSE IN ANTI-THEFT. I SEARCHING ONLINE AND SEE OTHERS WITH SIMILAR ISSUES, I DECIDED TO REPORT, I STILL HAVE ISSUES WITH LOCK. HOPE PEOPLE READS AND REPORT THE ISSUE. I HAVE BOUGHT 2 OTHER VW IS PAST AND NEVER HAD THIS PROBLEM. I DON'T THINK WILL BUY A FOURTH VW. *TR

POWER DOOR LOCK SYSTEM FAILURE. CAN NOT LOCK ENTIRE DOORS. KEY GOT STUCK AND COULD NOT REMOVE KEY FROM IGNITION. HAD TO CALL A TOW-TRUCK, PAY ($350) AND HAVE TAKEN TO DEALER. DEALER RECOMMENDED REPLACING ENTIRE POWER DOOR SYSTEMS. COST ME ABOUT $450...WENT AHEAD AND APPROVED REPLACEMENT. $350 + $450 = $800. POWER LOCK FAILED AGAIN...SEP-OCT 2012. DEALER AGAIN RECOMMENDS REPLACING ENTIRE POWER LOCK SYSTEM. WHAT???? NO RECALL HAS BE IMPLEMENTED OR SET.... *TR

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE SPEED SENSOR AND TWO FANS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO ANOTHER DEALER FOR INSPECTION AND THEY UPDATED THE SOFTWARE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 74,000. THE VIN WAS UNAVAILABLE.

DUE TO MATERIALS USED IN 2007 JETTA, HEADLINER FALLING AROUND THE LIGHT AND IN THE REAR NEAR THE BACK WINDOW. THE HEADLINER IS LITERALLY COLLAPSING. ITS NOT ONLY MY VEHICLE THAT THIS IS HAPPINING, GOOGLE IT AND SEVERAL COMPLAINTS AGAINST VW REGARDING HEADLINER COME UP. *TR

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE PARKED, THE CONTACT NOTICED THAT THE HEADLINER BEGAN TO DETACH FROM THE VEHICLE, OBSTRUCTING THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE HEADLINER WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR LIGHTS WERE ILLUMINATING ON AND OFF SPORADICALLY. IN ADDITION, THE SUN-ROOF WOULD OPEN INDEPENDENTLY. THE DEALER WAS NOTIFIED OF THE FAILURE HOWEVER, THE VEHICLE WAS NEITHER DIAGNOSED FOR THE FAILURE OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 69,000.

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE SUN ROOF OPENED INDEPENDENTLY, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND NUMEROUS WARNING LIGHTS ILLUMINATED SPORADICALLY. THE REAR DRIVER'S SIDE DOOR COULD ONLY BE OPENED FROM THE INTERIOR OF THE VEHICLE AND THE ANTI-THEFT SYSTEM WOULD ONLY FUNCTION INTERMITTENTLY. THE CONTACT SPOKE WITH SEVERAL DEALERS AND WAS INFORMED THAT THE FAILURE WAS MOST LIKELY CAUSED BY AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 69,000.

WAS ACCELERATING ONTO THE EXPRESSWAY DURING RUSH HOUR FROM FULL STOP AT ON RAMP DUE TO TRAFFIC CONGESTION AND AT AROUND 20 OR SO MPH THE CAR LOSS POWER AND THE RPM QUICKLY INCREASED AS IF YOU WERE PRESSING THE CLUTCH IN A MANUAL TRANSMISSION VEHICLE, THIS IS A AUTOMATIC VEHICLE SO THE ISSUE WAS DEFINITELY CAUSED BY A MALFUNCTION SOMEWHERE WITHIN THE DRIVEN TRAIN OR ELECTRICAL SENSORS CONTROLLING THE DRIVE TRAIN. SINCE THAT TIME THIS FRIGHTENING ISSUE HAS BEEN INCREASING IN FREQUENCY. THIS IS A DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED BEFORE SOMEONE IS INJURED. A BASIC INTERNET SEARCH SHOWS THAT MY CASE IS NOT UNUSUAL FOR THIS VEHICLE. *TR