DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE ENGINE INTERMITTENTLY STALLED WITHOUT WARNING AND THE BRAKE LIGHTS WERE INOPERATIVE. THE CONTACT INSPECTED THE VEHICLE, AND DETERMINED THE SPARK IGNITION COIL AND BRAKE LIGHT SWITCH HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL, # 04V096000, REGARDING THE BRAKE LIGHT SWITCH. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS ALERTED. *AK UPDATED 10/30/2006 - *NM
2001 Volkswagen Jetta complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
WE PURCHASED OUR 2001 JETTA 1.8L TURBO WOLFSBURG EDITION IN JAN OF 2003 FROM A CERTIFIED USED VW DEALER. WHEN WE DROVE OFF THE LOT, NOT 5 MINUTES LATER, THE TURBO SEEMED TO FAIL AND WE BEGAN TO LOSE POWER, EPC LIGHT CAME ON, CHECK ENGINE LIGHT CAME ON. WE IMMEDIATELY TOOK CAR BACK TO DEALER AND THEY FIXED PROBLEM. EVERYTHING RAN FINE UNTIL SEPT 2003 OUR CHECK ENGINE LIGHT CAME ON, SHORTLY AFTER WE RECEIVED NOTICE THAT THERE HAD BEEN A RECALL REGARDING IGNITION COILS. WE TOOK OUR VEHICLE TO A LOCAL DEALERSHIP WHERE THEY REPLACED THE COILS FREE OF CHARGE. THIS SOLVED THE LIGHT ISSUE FOR A COUPLE OF MONTHS, THEN IT CAME BACK ON AGAIN, THIS TIME WHEN IDLING FLUCTUATING BETWEEN 700 RPM AND ABOUT 1500 RPM AND STALLING ON OCCASION. WE TOOK THE CAR TO A LOCAL GARAGE AND THEY RAN A DIAGNOSTICS, CLEARED THE FAILURES TO SEE IF THAT SOLVED THE PROBLEM, WHICH IT DID TEMPORARILY...EVER SINCE WE HAVE BEEN RUNNING DIAGNOSTICS TRYING TO DETERMINE WHY OUR CHECK ENGINE LIGHT KEEPS COMING ON, EACH TIME THE PROBLEM IS TEMPORARILY SOLVED. AT FIRST THE MECHANIC THOUGHT IT WAS THE AIRFLOW SENSOR, BUT ONCE THEY LOOKED CLOSER DETERMINED IT WAS A DIFFERENT PROBLEM. WE HAVE HAD CORROSION REMOVED, CONNECTIONS CLEANED, AND OUR LAMBDA SENSOR REPLACED. NOW OUR CAR CONTINUES TO RUN AND IDLE POORLY AND SPORADICALLY, THE CAR STALLS WHEN YOU SLOW, THE TURBO WORKS ON OCCASION, LOSSES POWER WHEN ACCELERATING, WHEN CAR FIRST STARTS IT BARELY MOVES WITH ACCELERATOR FLOORED, BRAKES ARE VERY SLUGGISH, SOMETIMES REALL
PASSENGER AIRBAG DEPLOYED WITH OUT ANY REASONS AT ALL. I WAS DRIVING DOWN A STRAIGHT ROAD, AT 20 MPH WHEN I HEARD A LOUD BANG, AND ALL OF A SUDDEN MY CAR FILLED UP WITH BLACK SMOKE AND THE PASSENGER CURTAIN, SEAT AND DASHBOARD AIRBAG ALL DEPLOYED. I QUICKLY PULLED OVER TO SEE WHAT HAPPENED. AND WAS ASTONISHED TO LEARN THAT NOT ONLY WAS I NOT SHOT AT ( BECAUSE THAT'S WHAT IT SOUNDED LIKE) BUT I DIDN'T DO ANYTHING TO PROVOKE THIS. I CALLED VW THEY TOLD ME THAT IT SOUNDED LIKE FAULTY WIRING, AND TO BRING IT IN ASAP, THEY WOULD GIVE ME A LOANER CAR, AND IT WOULD TAKE 3-5 DAYS TO FIX. I DID SO, AND 3 HRS AFTER DROPPING OFF THE CAR, I RECEIVED A CALL FROM THE MANAGER SAYING, PLEASE COME PICK UP YOUR CAR, WE WILL NOT FIX IT, YOUR CAR HAS BEEN IN A CAR ACCIDENT, YOU NEED TO CONTACT YOUR INSURANCE. NW MIND YOU I HAVE HAD THIS CAR FOR 2 WEEKS, AND THERE IS NOT A DENT ON IT! I WAS FURIOUS AND CONFUSED. I ARGUED WITH THE GUY STATING THAT I HAD NOT HIT ANYTHING, HE SAID THAT THE BLACK BOX CONTAINED A HIT CODE OF SOME KIND. THAT IT REGISTERED THAT I WAS IN A CAR ACCIDENT. WELL DUH! ITS DEFECTIVE! TO MAKE A LONG STORY SHORT, I SUED VW, AND LOST! THEY INSISTED THAT ITS "NORMAL" FOR IT TO GO OFF, SAID EVEN IF YOU HAPPEN TO HIT A SMALL ROCK ON THE ROAD AND IT HITS JUST RIGHT, IT WILL CAUSE IT TO DEPLOY! HOW SAFE IS THAT!? ITS BEEN 2 YEARS SINCE THAT DAY AND VW HAS REFUSED TO FIX THIS ISSUE, STATING ITS MY PROBLEM NOT THEIRS. *NM
MY BRAKE LIGHT SWITCH WENT OUT IN MY 2001 VW JETTA GLS 2.0L. WHEN THE BRAKE LIGHT SWITCH GOES OUT THERE IS NO WARNING IN THE DASH TO LET ME KNOW IT WAS OUT. I DIDN'T HAVE ANY BREAK LIGHTS UNTIL SOMEONE AT A STOP LIGHT YELLED OUT THEIR WINDOW TO TELL ME. I TOOK MY CAR TO VW DEALERSHIP AND THEY SAID I NEEDED A NEW BREAK LIGHT SWITCH. IT TURNS OUT THIS IS A ONGOING PROBLEM FOR VW'S OF ALL YEARS AND MAKES. I WOULD LIKE TO FILE A COMPLAINT BECAUSE THIS SEEMS TO BE A WIDESPREAD PROBLEM, VW HASN'T RELEASED INFORMATION ABOUT THIS AND IT CAN BE VERY DANGEROUS. I DON'T WANT TO SEE MYSELF OR SOMEONE ELSE GET KILLED OR HURT BECAUSE OF A FAULTY PART. I'VE ALREADY SPENT THE $12 TO FIX IT SO THIS COMPLAINT IS NOT ABOUT GETTING MY MONEY BACK. IT'S ABOUT SAVING LIVES. *NM
DT*: THE CONTACT STATED WHILE TRAVELING 25 MPH, THE DASHBOARD LIGHTS BEGAN TO FLICKER ON AND OFF. THEN, WITHOUT AN ACCIDENT, THE SIDE CURTAIN AND SEAT AIRBAGS DEPLOYED ON THE DRIVER'S SIDE. THE VEHICLE WAS PULLED OVER AND TOWED TO THE DEALERSHIP WHO WAS UNABLE TO DETERMINE THE PROBLEM.
I HAVE HAD NOTHING BUT ISSUES WITH MY 2001 JETTA. I HAVE REPLACED ALL THE WHEEL BEARINGS AND THE FRONT BEARING TWICE. I HAVE ALSO HAD TO REPLACE THE ENGINE COILS TWICE ON THIS CAR. NOW IN THE LAST 2-3 WEEKS THE CLEAR COAT HAS STARTED TO PEEL OFF THE CAR. THE PAINT IS NOT COMING OFF JUST THE CLEAR COAT. I CALLED THE VW CARE CENTER AND THEY RAN ME AROUND HAVING ME TAKE THE CAR TO A VW BODY SHOP, AND HAVING THE SERVICE MANAGER LOOK AT IT AND NEITHER ONE OF THEM COULD TELL ME WHY THE CLEAR COAT WAS PEELING. THEY BOTH DID RESPOND BY SAYING THE COULD BE SURE BUT IN MAY HAVE BEEN OVER BAKED AT THE FACTORY AFTER IT WAS PAINTED BUT OF COURSE NOBODY WANT TO ADMIT THAT BECAUSE THEN VW WOULD BE LIABLE TO FIX IT. SO IN CALLING THE VW CARE CENTER BACK THE PRETTY MUCH TOLD ME THE CAR WAS 5 YEAR OLD AND IT WASN'T THEIR PROBLEM ANY MORE BUT MINE. GREAT CUSTOMER SERVICE. I'VE OWNED OTHER CARS AND NEVER HAD A PROBLEM WITH THE CLEAR COAT. GRANTED THEY WERE NOT VW CARS. I RECOMMEND NOT TO BUY A VW OF ANY KIND BECAUSE THIS COMPANY WILL NOT STAND BY THEIR FAULT. I MEAN 5 YEARS OLD THAT THE CLEAR COAT IS PEELING OFF. THAT ISN'T RIGHT. THANKS FOR NOTHING VW. DON'T BUY A VW. *JB
I HAVE A 2001 VOLKSWAGAN JETTA. AT LEAST 2 OR 3 TIMES, I HAD MY EPC LIGHT SWITCH CAME ON ON THE DASHBOARD. EACH TIME, I HAD TO PAY OUT OF MY POCKETS TO GET IT FIX. WHEN THE EPC LIGHT COMES ON, I CANNOT GET THE GEAR OUT OF PARK. I HAVE TO CONSTANTLY PUMP ON MY BRAKES TO GET IT OUT OF PARK. THIS CAN TAKE ANYWHERE FROM 3 MINUTES TO AN HOUR. I SERIOUSLY BELIEVE THAT THERE IS A DEFECT WITH THIS PRODUCT. I ASK OTHER VOLKSWAGAN OWNERS AND THEY ALSO SAID THAT THEIR EPC LIGHT COMES ON OCCASIONALLY. *NM
THE BRAKE SWITCH LIGHT IN MY VW JETTA HAS HAD TO BE REPLACED THREE TIMES. WHEN THIS SWITCH IS NOT WORKING, THE BRAKE LIGHTS OF MY CAR ARE INOPERABLE, LEADING TO A GREAT RISK OF ACCIDENT. MY JETTA IS NOT CURRENTLY IN THE RECALL THAT HAS BEEN ISSUED, BUT I CONTINUE HAVING PROBLEMS WITH THE BRAKE LIGHT SWITCH. *JB
I HAVE HAD MY 2001 JETTA VOLKSWAGEN FOR 3 YEARS BOUGHT IT USED IN THOSE 3 YEARS HAVE HAD THE EPC LIGHT COME ON 4 DIFFERENT OCCASIONS. ONE OF THE TIME THAT HAD THE DEALERSHIP FIX FEEL UNDER THE RECALL LIST. SINCE THEN IT HAS FAILED 2 DIFFERENT TIMES THE LATEST OF THE 2 ONCE IN NOVEMBER WHEN THE DEALERSHIP MECHANIC STATED WE KNOW ABOUT THE PROBLEM HERE IS THE PHONE TO CORPORATE TO COMPLAIN THAT IS ALL WE CAN DO. NOW IN AUGUST IT HAS FAILED AGAIN WHILE MY WIFE WAS DRIVING ON THE FREEWAY FOR NO REASON. WHEN THE EPC LIGHT COMES ON THE BRAKE FAIL TO WORK AT ALL. LUCKILY MY WIFE WAS NOT IN A CAR ACCIDENT THAT DAY BUT COULD HAVE BEEN SINCE THE BRAKES DO NOT WORK. *NM
CONDITIONS: NORMAL DRIVING, APPROXIMATELY 25 MILES PER HOUR ON A CITY STREET. FAILURE: FRONT LEFT DRIVERS SIDE COIL SPRING FRACTURED THROUGH. THE LEFT CORNER OF THE CAR DROPPED, THE CAR JERKED SUDDENLY TO THE LEFT. THIS WOULD HAVE BEEN CATASTROPHIC AT HIGHWAY SPEEDS OR IF OTHER VEHICLES WERE PRESENT. VEHICLE IS NOT SAFE TO DRIVE IN IT'S CURRENT STATE DUE TO THE LEFT CORNER BEING NOT LEVEL, SPRING MISSING PART OF IT'S LENGTH, STEERING (STRUT) BINDING. CORRECTIVE ACTIONS: VOLKSWAGEN OF AMERICA WILL NOT REPLACE THE DEFECTIVE PART AND IS NOT INTERESTED IN THE POTENTIAL LIFE SAFETY CONCERNS REGARDING THIS FAILURE. I DIRECTLY CONTACTED THE O.E.M. SPRING MANUFACTURER (EIBACH). THIS MAY RESULT IN A REPLACEMENT OF THE DEFECTIVE SPRING AND FAILURE ANALYSIS OF THE PART, TO BE DETERMINED. *JB
I HAVE NOTICED THAT MY WINDSHIELD WIPERS HAVE BEEN DETERIORATING IN THE PAST MONTHS. I BROUGHT MY CAR TO A VW DEALER BACK IN APRIL TO SEE WHY MY WINDSHIELD WIPERS WERE STUTTERING. THEY SAID THE WINDSHIELD MIGHT BE ON TOO TIGHT OR SOMETHING WRONG WITH THE BLADES. I CHANGED THE BLADES AND GOT A NEW WINDSHIELD SINCE I HAD A CRACK IN IT ANYWAYS. BOTH DID NOT RESOLVE THE PROBLEM AND I WAS NEVER TOLD IT COULD BE THE WIPER MOTOR. I HAVE HAD A FEW INSTANCES WHERE I WAS DRIVING NOW ON THE HIGHWAY OR JUST ON A SIDE STREET AND IT WAS RAINING AND ALL OF A SUDDEN MY WIPERS WOULD JUST STOP!!! I ALMOST GOT INTO A FEW ACCIDENTS NOW, AND I FEEL IT IS A HUGE SAFETY HAZARD THAT I SHOULDN'T BE RESPONSIBLE FOR. *NM
DT*: THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEED, THE ABS LIGHT ILLUMINATED. THE BRAKES MAKE A RATTLING NOISE, AND DEPRESSING THE BRAKE PEDAL BECAME DIFFICULT. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS THEN TAKEN TO A SERVICE DEALER, WHERE THE DEALER WAS ALSO UNABLE TO DUPLICATE THE PROBLEM. THERE IS A NHTSA RECALL # 02V031000 WHICH PERTAINS TO THE HYDRAULIC ANTILOCK BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
FAULTY COOLANT TEMP SENSOR DETECTED ON VEHICLE. *NM
I'VE EXPERIENCED SEVERAL PROBLEMS WITH MY 2001 VOLKSWAGEN JETTA GLX. I STILL WONDER WHY IT'S NOT A LEMON. HAD PROBLEMS WITH THE BRAKE SWITCH WHICH WAS A RECALL. I ALSO HAD PROBLEMS WITH THE CHECK ENGINE LIGHT. TECHNICIANS MADE DIAGNOSTIC CHECK AND SAID I NEEDED THE HEAT SENSOR CHANGED SO I DID. AFTER A WEEK, CHECK ENGINE LIGHT LIT UP AGAIN SO I BROUGHT IT BACK TO THE DEALERSHIP AND HAD ANOTHER DIAGNOSTIC CHECK WHICH I PAID FOR AGAIN 78 BUCKS. THIS TIME THE TECH'S SAID I NEEDED THE SPARKS AND WIRES CHANGED BECAUSE IT WAS SHOOTING BLANKS. PRE-PAID FOR THE PARTS AND WHEN THE PARTS ARRIVED, I BROUGHT MY CAR BACK TO GET IT FIXED SO I DID. LATER, I GOT CALL FROM THE SERVICE REPS AND SAID MY IGNITION COIL BROKE SO THEY HAD TO ORDER THAT AGAIN. AFTER EVERYTHING WAS SAID AND DONE. I JUST WANTED TO LET MY FINANCER TO JUST VOLUNTARILY REPO THE PIECE OF TRASH. ONE MORE BREAK DOWN AND I'M HIRING A LEMON ATTORNEY. THIS IS TOO MUCH. *JB
BRAKE LIGHT SWITCH HAS FAILED FOR THE 2ND TIME IN 2 YEARS. THE BRAKE LIGHTS DO NOT WORK WHEN THE BRAKES ARE APPLIED. THERE IS NO INDICATION IN THE CAR TO INDICATE THAT THE BRAKE LIGHTS ARE NOT WORKING. *JB
CEL LIGHT WOULD TURN ON AND OFF. CAR STARTED TO IDLE BAD, SOMETIMES IT WOULD NOT MOVE WHEN COLD EVEN WITH GAS FULLY DEPRESSED. THEN THE CAR BEGAN TO STALL WHILE DRIVING. I TOOK IT TO THE DEALER AND THEY REPLACED THE MAF BUT THE SYMPTOMS ARE STILL HERE AND THE CAR IS RETURNING TO THE SHOP TODAY. I HAVE READ MANY, MANY ACCOUNTS OF THE SAME ISSUE. *NM
WHILE DRIVING IN SLOW ROAD REPAIR TRAFFIC ON I90 NEAR KIRTLAND/MENTOR OHIO, MY CLUTCH SYSTEM FAILED. WAS DRIVING JUST FINE KEEPING CAR IN 1ST GEAR AND AT A STOP IN STOP AND GO TRAFFIC WHEN SUDDENLY THE CAR WAS STAYING IN GEAR EVEN WHEN REMOVING FOOT FROM CLUTCH PEDAL. CLUTCH PEDAL WAS STUCK IN FULL DOWN POSITION. -- COULD NOT EASILY SHIFT GEARS OR GET CAR OUT OF GEAR ONCE THIS PROBLEM OCCURRED, AND WAS FORCED TO KEEP STARTING AND SHUTTING OFF THE ENGINE FOR APPROX. 2 MILES UNTIL I COULD EXIT. MY CAR HAD TO BE TOWED TO CLASSIC VW ON TYLER BLVD IN MENTOR. HAVE BEEN TOLD IT IS THE CLUTCH MASTER AND SLAVE CYLINDERS MUST BE REPLACED AND THEN THE BRAKE LINES MUST BE BLED AND REFILLED. REPAIR COSTS WILL BE BETWEEN $700 AND $1000. *NM
NORMAL OPERATION OF VEHICLE UNTIL THE FAILURE OCCURRED. NO INCIDENTS AS OF YET. BOTH TAIL LIGHTS AND WINDOW BRAKE LIGHTS DO NOT ILLUMINATE. CAR WAS SERVICED ON A PREVIOUS RECALL. *JB
MULTIPLE WATER DAMAGE AND LEAKS DUE TO CLOGGED TUBES AND POOR DESIGN OF VEHICLE. LEAKS OCCUR IN THE PASSENGER SIDE, AND REAR FOOT WELLS. CLEARING DRAINAGE HOLES ONLY HELPED SLIGHTLY. *NM
DT*: THE CONTACT STATED UPON INSPECTION, IT WAS NOTICED THE BRAKE LIGHT SWITCH WAS INOPERABLE. THE DEALERSHIP REPLACED THE BRAKE LIGHT SWITCH AND DETERMINED THERE WAS A NHTSA RECALL, # 06V183000, REGARDING THE EXTERIOR LIGHTING BRAKE LIGHT SWITCH. THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS ALERTED. UPDATED 6/27/2006 - THE SWITCH WAS REPLACED BY THE ORIGINAL OWNER UNDER RECALL ON 4/26/05 WITH 44653 MILES. THE REPLACEMENT SWITCH FAILED ONE YEAR LATER AT 52675 MILES. THE COOLANT PUMP FAILED AND CAUSED THE VEHICLE TO OVERHEAT. THE FRONT WOOFER IN THE DOOR FAILED INTERNALLY CAUSING THE SOUND TO BE DISTORTED. *NM
OVER THE WEEKEND THE INSIDE OF MY CAR FILLED WITH RAIN WATER. IT WAS A PUDDLE ON THE BOTTOM OF MY CAR. I DRIED IT OUT WITH THE HELP OF MY FATHER. I TOOK IT TO THE LOCAL VW DEALERSHIP AND THEY TOLD ME IT'S NOT COVERED AS PART OF MY WARRANTY. THEY SAID THAT THEY KNOW IT'S THE SUNROOF CAUSING THE LEAK WITHOUT EVEN LOOKING AT IT. I ASKED IF HAS ANYTHING TO DO WITH THE FRONT PASSENGER WINDOW I RECENTLY HAD REPAIRED AND THEY SAID NO. THEY HAD A BUNCH OF PEOPLE COME IN WITH THE SAME PROBLEM AND THEY ARE ALL DUE TO THE SUNROOF CAUSING A LEAK. THEY SAID IT'S NOT COVERED UNDER THE WARRANTY BECAUSE IT'S MAINTENANCE WHEN I HAD NO IDEA THIS IS A PROBLEM AND VW IS VERY WELL AWARE THE PROBLEM. I'M NOT SURE IF THIS IS THE TYPE OF COMPLAINT YOU HANDLE BUT I FEEL THAT VOLKSWAGEN IS GETTING AWAY WITH A FAULTY PROBLEM WITH THE SUNROOF AND THIS SHOULD BE RECALLED AND THEY ABSORB THE PRICE. *JB
DT*: THE CONTACT STATED THE EXTERIOR BRAKE LIGHTS BECAME INOPERATIVE. THERE IS A NHTSA RECALL #04V096000 CONCERNING THE EXTERIOR LIGHTING BRAKE LIGHT SWITCH, HOWEVER THE RECALL DID NOT CORRECT THE PROBLEM. THE VEHICLE IS HAVING THE SAME PROBLEMS AGAIN. THE DEALER HAS BEEN ALERTED WHO SUGGESTED ALERTING THE MANUFACTURER. THE MANUFACTURER HAS BEEN ALERTED. UPDATED 01/09/07. *JB
DT*: THE CONTACT STATED THE VEHICLE COOLANT LEAKED INTO THE ELECTRICAL WIRING HARNESS. AN INDEPENDENT REPAIR SHOP PERFORMED A DIAGNOSTIC TEST, BUT NO FAILURE CODES DISPLAYED. UPON FURTHER INSPECTION, THE MECHANIC DETERMINED THERE WAS A COOLANT MIGRATION PROBLEM. THE ELECTRICAL WIRING HARNESS WAS CORRODED DUE TO THE COOLANT LEAK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO AWAIT REPAIR.
MY 2001 VOLKSWAGEN JETTA FELL OFF THE JACK WHILE MY SON WAS CHANGING A TIRE THIS MORNING. THE JACK, PROVIDED BY THE MANUFACTURER WITH THE VEHICLE, APPEARS TO HAVE SOME SORT OF DESIGN DEFECT. I WAS ABLE TO RAISE THE VEHICLE AND REPLACE THE TIRE USING THE JACK PROVIDED WITH A 1994 VOLVO 940. *JB
2001 VOLKSWAGEN JETTA GLX VR6. IN OCTOBER OF 2004 NOTICED THE ENGINE SURGING EVERY ONCE IN AWHILE WHEN ACCELERATING. EVENTUALLY, THE MIL WENT ON AND THERE WAS A DRASTIC LOSS OF POWER. AFTER BRINGING IT INTO THE DEALER, IT WAS DEEMED TO BE A $700 IGNITION COIL PACK. RESEARCH ON THE INTERNET FOUND THAT VW RELEASED A RECALL IN FEBRUARY OF 2003 STATING A RECALL ON ALL 2001 COIL PACKS. I MENTIONED THIS TO THE DEALER, AND WAS TOLD THAT MY VIN WAS NOT INCLUDED. I LOGGED A COMPLAINT WITH VW CUSTOMER CARE AND THEY DID NOTHING. IN MARCH OF 2006, THE EXACT SAME THING HAPPENED AND ONCE THE MIL LIGHT WENT ON, I BROUGHT IT INTO THE DEALER. THIS TIME IT WAS THE IGNITION COIL PACK, WIRES AND SPARK PLUGS AND THEY CHARGED $1200. WHEN I EXPLAINED I HAD THE SAME ISSUE 14K MILES AND 17 MONTHS EARLIER, I WAS TOLD THAT THEY COULDN'T DO ANYTHING, AS THE COIL PACK WAS PAST ITS 12K MILE WARRANTY. THE DEALER STATED THEY COULD DO NOTHING FOR ME AND AGAIN REFERRED ME TO VW CUSTOMER CARE, WHO COULD CARE LESS AS MY VIN # WAS NOT INCLUDED IN THE RECALL. THIS IS COMPLETELY UNACCEPTABLE AND UNSAFE, ESPECIALLY DUE TO LOSS OF POWER AND SURGING. I AM IN PROCESS OF WRITING A DEMAND LETTER TO VW, WHICH WILL MOST LIKELY NOT DO MUCH AND WILL FORCE ME TO TAKE VW TO SMALL CLAIMS COURT TO REPAY ME FOR ALL OF THE REPAIRS MADE. *JB
I DRIVE A 2001 VW JETTA. AS I OPENED MY GLOVE COMPARTMENT TODAY, THE HANDLE INCLUDING THE LOCK MECHANISM FELL INTO MY HAND. IT JUST BROKE OFF RIGHT THEN AND THERE. I DO NOT USE MY GLOVE COMPARTMENT OFTEN SO IT IS NOT FROM WEAR AND TEAR. MY ISSUE IS THAT NOW THERE IS A HOLE IN MY GLOVE COMPARTMENT. IF SOMEONE WAS THINKING ABOUT BREAKING IN, THIS COULD BE THE DECIDING FACTOR FOR THEM KNOWING THAT THE GLOVE COMPARTMENT IS COMPLETELY ACCESSIBLE AND AT TIMES THERE ARE VALUABLES LOCATED IN COMPARTMENTS AS WELL AS TRIGGER SWITCHES TO TRUNKS AND IN SOME CASES EVEN SPARE KEYS TO THE CAR OR A PERSON'S HOME! I DO NOT HAVE ANY OF THOSE ITEMS IN THE COMPARTMENT, BUT SOMEONE COULD BE INTRIGUED ENOUGH TO TRY TO BREAK IN. I CONTACTED THE WARRANTY COMPANY AND VOLKSWAGEN AND THE MOST THE DEALERSHIP OFFERED WAS 25% DISCOUNT TO FIX IT. JUST NOT ENOUGH TO ENSURE THE SAFETY OF THE CAR. *JB
RAN OVER DEBRIS ON INTERSTATE AND SEAT SIDE AIRBAG DEPLOYED. VEHICLE WAS REPAIRED WITH NEW AIRBAG AND WAS REPLACED WITH NEW MODULE AND SENSORS. NO INJURIES JUST EAR RINGING. HAPPENED 2ND TIME GOING AROUND A CORNER AT APPROX. 35 MILES AN HOUR, SEAT SIDE AIRBAG DEPLOYED AGAIN RESULTING IN LOSS OF CONTROL OF VEHICLE AND SEVERE BURNS TO LEFT ARM. NO REPAIRS HAVE TAKEN PLACE TO VEHICLE YET. *JB
BRAKE LIGHT SWITCH FAILURE ON 2001 VW JETTA GLS TDI SEDAN, IDENTICAL TO THAT DESCRIBED IN RECALL CAMPAIGN 04V096000. BRAKE LIGHTS STAYED ON ALL THE TIME, EVEN WHEN CAR WAS PARKED & TURNED OFF. DEALER REPLACED SWITCH AT COST OF $193.23 PARTS & LABOR, DEALER & VW OF AMERICA STATE THAT VIN IS NOT INCLUDED IN SCOPE OF RECALL FOR 04V096000. THIS IS THE SECOND TIME THIS HAS OCCURRED ON THIS SAME CAR, I BELIEVE FIRST WAS COVERED AS A WARRANTY REPAIR. PART NUMBER OF REPLACEMENT SWITCH IS VWN 1J0 945 511 D. *NM
I WAS MAKING A RIGHT HAND TURN AROUND 5 MPH. THE PASSENGER SIDE CURTAIN AIRBAGS AND SEAT BAG DEPLOYED UNEXPECTEDLY. THE PASSENGER SEAT BELT ALSO NO LONGER FUNCTIONS. THERE IS NO DAMAGE ANYWHERE ON THE VEHICLE. VWOA IS LOOKING INTO THE PROBLEM. *JB
DT*: THE CONTACT STATED THE VEHICLE LOOSES POWER INTERMITTENTLY, AT ANY SPEED. THE VEHICLE WAS SEEN BY THE SERVICE DEALER WHO DETERMINED AN OXYGEN SENSOR MAY NEED TO BE REPLACED. THE CONTACT IS CONCERNED BECAUSE THE DEALER WAS ABLE TO DETERMINE THE CAUSE OF THE PROBLEM WITHOUT INSPECTING THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT OXYGEN SENSOR FAILURE WAS A COMMON PROBLEM WITH THE DIESEL ENGINE. ALTHOUGH, THE DEALER DETERMINED A POSSIBLE CAUSE OF THE PROBLEM, THE VEHICLE WAS NOT REPAIRED.
I PURCHASED A 01 VOLKSWAGEN JETTA IN JULY OF 04 AND IN LES THAN A MONTH IT BEGAN TO STALL AS I WAS DRIVING, SO I PULLED OVER AND IT COULD NOT START AGAIN. I GOT IT TOWED WAS TOLD IT WAS MY BATTERY AND GOT THAT REPLACED, THEN IT HAPPENED AGAIN A FEW MONTHS LATER AND I WAS TOLD IT WAS MY ALTERNATOR AND GOT THAT CHANGED. A FEW MONTH AGO THE CAR WOULD NOT START AGAIN, I WAS TOLD IT WAS MY SENSORS AND GOT THAT CHANGED, WITHIN 2 MONTHS IT HAS HAPPENED ABOUT 6 TIMES AND I'VE HAD 3 DIAGNOSTIC TESTS THAT REVEAL NOTHING IS WRONG WITH THE CAR. I DON'T KNOW WHAT ELSE TO DO, AL LEAST IF I KNOW WHAT THE PROBLEM IS I CAN FIX IT. BUT MY CAR KEEPS REFUSING TO START( FOR HOURS AT A TIME) AND EVERYONE TELLS ME THE CAR IS OK.*JB
THE EVENING OF JANUARY 12, 2006 I WAS ON MY WAY HOME WHEN A LIGHT ON THE DASHBOARD OF MY VEHICLE STARTED FLASHING AND THE VEHICLE BEGAN TO FALTER WHEN IDLE. AFTER ARRIVING HOME I CHECKED THE OWNERS MANUAL AND FOUND OUT THAT THE LIGHT INDICATED A MALFUNCTION WITH THE EMISSIONS OF THE VEHICLE. I SCHEDULED AN APPOINTMENT TO HAVE MY CAR SERVICED ON TUESDAY, JANUARY 17, 2006. I RECEIVED A CALL TUESDAY AFTERNOON FROM VIC AT VICTORY VOLKSWAGEN, WHO INFORMED ME THAT THE IGNITION COIL IN MY CAR WAS BAD AND WOULD NEED REPLACED AT A COST OF OVER $500.00. VIC TOLD ME THAT THEY HAD THE PARTS IN STOCK AS "THIS HAPPENS ALL THE TIME". I HAD NO CHOICE BUT TO HAVE MY CAR REPAIRED AND THE TOTAL COST WAS $761.40. UPON SEARCHING THE WEB I FOUND A PRESS RELEASE FROM VOLKSWAGEN/AUDI IN WHICH THEY ACKNOWLEDGED THE PROBLEM WITH SEVERAL MAKES AND MODELS. WITHIN THE PRESS RELEASE IT WAS STATED THAT VW/AUDI WILL BEGIN REPLACING ALL IGNITION COILS IN CARS POTENTIALLY AFFECTED. I ALSO FOUND A DEFECT INVESTIGATION ON THE NHTSA WEBSITE (#DP05004) WHICH STATED THAT VW ISSUED A CSC TO INSTRUCT THEIR DEALERSHIPS TO REPLACE THE COIL PACKS IN THE VEHICLES AT NO COST, REGARDLESS OF THEIR PERFORMANCE. AS I DID NOT RECEIVE THIS INFORMATION FROM VW I SENT A LETTER TO VW ASKING THEM TO HONOR THE CSC AND COVER THE COSTS FOR THE REPAIRS TO MY VEHICLE. I SPOKE WITH CRAIG PETERS AND DON MORITZ, BOTH WITH VW AND THEY REFUSED TO HONOR THE CSC. THEY INFORMED ME THAT EVEN THOUGH THE PRESS RELEASE STATES THAT "ALL VW'S EQUIPP
WINDSHIELD WIPER FAILURE 3 TIMES WITHIN ONE YEAR, WIPERS HAVE STOPPED WIRES HAVE BEEN REPLACED - MOTOR REPLACED HAS BEEN SAME ISSUE EACH TIME - MOTOR STILL WORKING - WIPERS NOT. *JB
I HAVE A 2001 VOLKSWAGEN (VW) JETTA . THE VIN IS[XXX]. VEHICLE HAS 54,953 MILES ON IT AND YESTERDAY I HAD TO HAVE THE SHIFT LOCK SOLENOID REPLACED. SOMETIMES AFTER DRIVING IF YOU WOULD TAKE THE VEHICLE OUT OF DRIVE AND PUT IT IN PARK OR ANOTHER GEAR IT WOULD GET STUCK IN THAT GEAR. I JUST WANTED TO LET YOU KNOW SINCE I FEEL THIS COULD POSSIBLY BE A MAJOR CONCERN.*AK UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I AM THE SECOND OWNER OF A 2001 VW JETTA GLX VR6 WITH APPROXIMATELY 45K MILES. I PURCHASED THE CAR IN A PRIVATE SALE WITH 25K MILES. INITIALLY, WHEN I BOUGHT THE CAR IT WAS DIAGNOSED WITH A BAD COIL PACK, WHICH DID NOT BECOME PROBLEMATIC UNTIL APPROXIMATELY 2 MONTHS AGO. LAST WEEK, I TOOK THE CAR TO THE DEALER AND HAD A NEW COIL PACK INSTALLED FOR $836, WHICH INCLUDES A $99 DIAGNOSTIC FEE AND $560 FOR THE PART. DURING THE PAST WEEK, I HAVE HAD A CASE OPEN WITH VW CUSTOMER ADVOCACY REGARDING THE COIL PROBLEM AND YESTERDAY I RECEIVED THEIR RESPONSE. THEY HAVE STATED THAT MY VIN IS NOT PART OF THE WG COIL REPLACEMENT CAMPAIGN CONTRARY TO THE WORDING OF THEIR ORIGINAL PRESS RELEASE. PLEASE REFERENCE TSB 10005665. AS A RESULT OF THIS COIL PROBLEM, I HAVE HAD MY CATALYTIC CONVERTER REPLACED AT 25K MILES AND HAVE HAD EXPERIENCED AN ENGINE BACK FIRE ON THE HIGHWAY TWICE. AT THIS POINT, I HAVE PAID THE $836 TO RETRIEVE THE CAR FROM THE DEALER AND I HAVE POSSESSION OF THE FAULTY IGNITION COIL THAT WAS REMOVED FROM THE CAR. I HAVE ALSO ASKED VW CUSTOMER ADVOCACY TO SEND ME A WRITTEN RESPONSE TO MY CLAIM. I AM SURE I AM NOT THE ONLY 2001 JETTA VR6 OWNER WHO HAS HAD THIS PROBLEM, ONLY TO FIND THAT VW IS UNWILLING TO STAND BEHIND THEIR PROMISE TO REPLACE FAULTY COIL PACKS IN 2001-2003 VR6 ENGINE CARS. THE ORIGINAL CUSTOMER SERVICE ACTION WAS INTENDED TO PREEMPT THE ISSUING OF A FORMAL RECALL AND VW IS NOT HONORING WHAT THEY ORIGINALLY PROMISED IN HAVING ISSUED ONLY 15 TSB'S WITH A MUCH NAR
I HAVE A 2001 VW JETTA. IN THE PAST TWO YEARS I HAVE HAD TO REPLACE BOTH MY BRAKE LIGHTS 8 TIMES. INCLUDING MY HEADLIGHTS 3 TIMES. MY INTERIOR LIGHTS WORK AND THEN THEY DON'T. I KNOW I HAVE AN ELECTRICAL PROBLEM. I HAD THE CAR LOOKED AT ONCE BY THE DEALER AND THEY SAID I MUST HAVE BOUGHT A BAD BULB! YESTERDAY WAS THE 8TH TIME MY BRAKE LIGHT WENT OUT. *JB
DT: THE CONTACT STATED THERE IS A NHTSA RECALL CAMPAIGN ID # 04V096000 CONCERNING THE EXTERIOR LIGHTING: BRAKE LIGHT SWITCH. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
OPENED DRIVERS DOOR AND THE LOWER OF THE TWO BOLTS ON THE LOWER DOOR SECURE HINGE SHEARED OFF. THE DOOR HAS NEVER BEEN REMOVED OR REPAIRED PREVIOUSLY. THE ONLY WAY THIS COULD HAVE HAPPENED IS IF THE BOLT WERE OVER TIGHTENED UPON INSTALLATION. THE VEHICLE IS PAST WARRANTY AND VW AMERICA WILL NOT PAY FOR THIS REPLACEMENT. THIS COULD BE A SERIOUS PROBLEM IF MORE BOLTS SHEAR BECAUSE OF IMPROPER TIGHTENING. WE BASE THE OVER TIGHTENING SUGGESTION ON THE OPINION OF THREE INDEPENDENT BODY REPAIR SHOPS, ONE OF WHICH SPECIALIZES IN VOLKSWAGEN REPAIRS. *JB
THE CLUTCH OF MY 2001 JETTA (1.8 LITER TURBO MANUAL 5-SPEED) STARTED GOING OUT LAST JULY, WHEN THE CAR WAS NOT EVEN 4 YEARS OLD AND HAD ONLY 30K MILES. (I AM THE ORIGINAL OWNER.) IT IS GETTING WORSE. TWICE NOW I'VE TAKEN IT TO MY VW SERVICE DEALER ONLY TO BE MET BY BAFFLED STARES. THE VW MECHANICS THERE KEEP SAYING THAT THE CLUTCHES ON THESE CARS ARE FINE, AND THAT NOTHING IS WRONG WITH THE CAR. BUT TONIGHT I DID AN INTERNET SEARCH AND FOUND THAT THERE IS A TERRIBLE PATTERN OF BAD CLUTCHES ON THE JETTAS, ESPECIALLY THE 2001 1.8 TURBOS, WITH EXACTLY THESE SAME SYMPTOMS! HOW ABOUT A RECALL? IN THE MEANTIME, CAN YOU PLEASE HELP ME GET THEM TO DO SOMETHING ABOUT MY CAR? MY CHILD AND I I COULD HAVE BEEN KILLED WHEN THE CLUTCH FAILED THIS MORNING ON A CROWDED, FAST-MOVING FREEWAY! THANK YOU, CELESTE WISER, M.D. *JB
DT: CONTACT STATED VOLKSWAGEN, JETTA HAD DEFECT IN THE FRONT LIGHTS. A PLASTIC HOUSING BECAME AMBER, REDUCING THE BRIGHTENERS OF THE LIGHTS. THIS PROBLEM MADE NIGHT DRIVING DANGEROUS. THE CONTACT BOUGHT THE CAR BRAND NEW ,AND THE PROBLEM WAS CONTINUOUSLY GETTING WORST. THE POLICE PULLED HIM OVER ONCE. THEY VERIFIED THAT THE LIGHTS WORKED. THE POLICE RECOMMENDED THAT THE CONTACT REPAIR THE FRONT LIGHTS. *AK.....*AK
2001 VOLKSWAGEN JETTA VR6. IGNITION COIL FAILURE. MY WIFE WAS DRIVING AT 65 MPH IN THE FAST LANE OF THE FREEWAY - NEAR COMPLETE POWER FAILURE. JUST ENOUGH POWER TO STRUGGLE OVER TO THE HARD SHOULDER. VERY DANGEROUS SITUATION. FROM READING THE WEBSITE 'VW VORTEX' A FORUM SITE DEDICATED TO VW OWNERS, THIS IS A VERY COMMON PROBLEM WITH VARIOUS VW AND AUDI MODELS AND ONE WHICH COULD CAUSE (IF IT HASN'T ALREADY) A VERY SERIOUS ACCIDENT. THE CAR COST $1,200 TO REPAIR. MY WIFE'S NERVES WILL TAKE A LOT LONGER TO FIX!!!! *JB
A 2001 VW JETTA HAS AN ISSUE WITH A METAL SPRING THAT IS PART OF THE FRONT PASSENGER SEAT. THE SPRING SEPARATES FROM THE MECHANISM THAT KEEPS THE SEAT FROM SLIDING FORWARD. THERE IS NO SPECIFIC REASON THE SPRING BECOMES LOOSE FROM THE CAR SEAT AND ONE WOULD NEVER KNOW IF THE SPRING IS NOT ATTACHED, IT COULD CAUSE MAJOR HARM TO THE DRIVER AND PASSENGER IN THE EVENT OF AN ACCIDENT. THE SEAT REMAINS LOCKED IN A POSITION, BUT IF THE CAR IS INVOLVED IN AN ACCIDENT, THE SEAT COULD SLIDE FORWARD, CAUSING INJURY. VW REFUSES TO COVER THE PART AS A SAFETY RECALL AND IS CHARGING HUNDREDS OF DOLLARS TO FIX THE PROBLEM. OTHER ISSUES ARE : CARS PLASTIC PART ARE GETTING BROKEN . IN MY CAR : GLOVE COMPARTMENT HANDLE IS BROKEN RIM FELL OFF FROM SUN ROOF . IT WOULD HAVE FALLEN ON ME OR PASSENGER AND CAUSED DISTRACTION TO DRIVER. *NM
THE IGNITION COILS ON MY 2001 V6 VOLKSWAGEN JETTA FAILED. WHILE VOLKSWAGEN HAD ANNOUNCED A RECALL ON ALL V6 2001 JETTAS, MY CAR'S VIN WAS FOR SOME REASON NOT INCLUDED IN THE RECALL. I SPENT $845 FIXING THE PROBLEM AND SUBSEQUENTLY HAD TO CHANGE THE IGNITION WIRE SET - SOMETHING THAT WAS BROUGHT ON BY THE FAILURE OF THE COILS. THE CAR WAS VERY UNSTABLE AND I WAS VERY SCARED TO EVEN DRIVE IT UNTIL MY APPOINTMENT WITH THE AUTO MECHANIC. *JB
I HAVE A 2001 VOLKSWAGEN JETTA GLS VR6. IN APRIL OF 2003 I EXPERIENCED PROBLEMS WITH MY CAR WHERE ESPECIALLY IN WET CONDITIONS, THE CAR WOULD HESITATE AND MISFIRE THEN THE CHECK ENGINE LIGHT WOULD BLINK ON AND OFF. IT GOT TO THE POINT WHERE IT WAS DIFFICULT TO DRIVE BECAUSE IT WAS LOSING POWER. I TOOK IT TO THE DEALERSHIP AND THEY DIAGNOSED IT AS THE IGNITION COIL PACK WAS BAD. THEY EXPLAINED THAT THIS WAS AN EXPENSIVE PART AND THAT IT WOULD COST OVER $1300.00 TO REPAIR AND WAS NOT COVERED UNDER WARRANTY. I DID SOME RESEARCH AND FOUND THAT MANY SIMILAR VOLKSWAGENS WERE HAVING THE SAME PROBLEMS AND THE MANUFACTURER HAD A RECALL OUT ON THE COIL PACK. I CONTACTED VOLKSWAGEN AND THEY CLAIMED THAT MY ENGINE WAS NOT A PART OF THE RECALL BUT THAT THEY WOULD GIVE ME A COURTESY AND COVER THE COST OF THE REPAIRS. IN OCTOBER OF 2005 I BEGAN TO HAVE THE PROBLEM WITH MY CAR AGAIN. I BROUGHT IT BACK TO THE DEALERSHIP AND AGAIN THEY DIAGNOSED THAT MY IGNITION COIL PACK WAS BAD. I AGAIN DID RESEARCH AND READ SEVERAL ARTICLES ONLINE THAT VW WAS RECALLING THE COIL PACK FOR MY PARTICULAR MODEL. I CONTACTED VW AND THEY WOULD NOT DO ANYTHING ABOUT IT BECAUSE IN THEIR SYSTEM, MY CAR DIDN'T QUALIFY. I EXPLAINED THAT THERE HAS ONLY BEEN ABOUT 20,000 MILES PUT ON THE CAR SINCE THE LAST OCCURANCE AND TO NO AVAIL WOULD THEY HELP ME OUT. THEY SAY THAT BECAUSE OF THE AGE AND MILEAGE ON MY CAR THEY WOULD NOT DO ANOTHER COURTESY AND BECAUSE MY VIN NUMBER DOES NOT QUALIFY FOR THE COIL PACK RECALL, IT WILL N
BRAKE LIGHT SWITCH (2001 VW JETTA GLS TDI) RESEARCHED ON INTERNET SAYS THERE IS A RECALL FOR THIS PART, BUT IS NOT IN EFFECT YET. DRIVING WITH BRAKE LIGHTS STUCK ON IS REALLY DANGEROUS AND SPEEDY RECALL FOR THIS ITEM IS ESSENTIAL. I HAVE TO REMOVE THE FUSE IN ORDER TO TURN OFF THE LIGHTS, AND SOON AS CAR IS TURNED ON THE LIGHTS STAY ON MAKING IT IMPOSSIBLE FOR OTHER DRIVERS TO KNOW WHEN I AM STEPPING ON THE BRAKES. COULD SERIOUSLY CAUSE MANY ACCIDENTS IN THE FUTURE FOR ALL VEHICLE OWNERS. *NM
DT: THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED. HE TOOK THE VEHICLE TO THE DEALER, WHO DIAGNOSED A PROBLEM WITH THE EMISSION CONTROL AND THE MASS AIR FLOW SENSOR. THE MASS AIR FLOW SENSOR WAS REPLACED. HOWEVER, A MONTH LATER THE SAME PROBLEM RECURRED. THE DEALER REPLACED THE MASS AIR FLOW SENSOR AGAIN. SINCE THE SECOND REPLACEMENT THERE HAVE BEEN NO FURTHER PROBLEMS. THIS REPAIR WAS NOT COVERED BY THE WARRANTY, AND THE CONTACT PAID OUT OF POCKET FOR THE REPAIRS. *AK UPDATED 11/29/2005 - *NM
MY 2001 VW JETTA HAS BEEN IN THE VW SHOP 7 TIMES FOR FAILED COILS THEY FIX IT AND ABOUT 4 MONTHS LATER THE CHECK ENGINE LIGHT COMES ON AND THE ENGINE RUNS ROUGH. THEY ALWAYS SAY IF THE PART FAILS THEY WILL REPLACE FOR FREE, SEEMS EVERYTIME WE TAKE IT IN THEY CLAIM SOMETHING ELSE CAUSED IT. *JB
2001 JETTA VR6 DRIVER SEAT ROCKS BECAUSE OF BROKEN GEARS. *TS THE DEALER WOULD NOT REPAIR THE SEAT FREE OF CHARGE BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE DEALER DETERMINED THAT THERE IS A BAD GEAR AND IT WILL COST OVER $700. TO REPAIR. THE CONSUMER CONSIDERS THIS A SAFETY ISSUE AND BELIEVES THIS MAY AFFECT THE PROPER OPERATION OF THE SIDE MOUNTED AIR BAGS. THE GLOVE COMPARTMENT ALSO BROKE. *NM
WITHIN THE FIRST MONTH OF OWNING MY VW JETTA 1.8L TURBO, THE CHECK ENGINE LIGHT HAS BEEN ON AND OFF. EACH TIME THAT I TAKE IT IN TO HAVE THE PROBLEM DIAGNOSED SOMETHING IS REPAIRED, BUT IN A FEW DAYS THE LIGHT IS BACK ON AND THERE IS A NEW PROBLEM. I HAVE ALREADY HAD THOUSANDS OF DOLLARS OF WORK DONE ON THE CAR AND NOTHING SEEMS TO HELP THE PROBLEM. RECENTLY, THE CHECK ENGINE LIGHT HAS BEEN ON AND THE CAR WILL SHAKE VIOLENTLY FOR ABOUT 2 MINUTES UNTIL THE CAR IS WARMED UP. IF I TRY TO DRIVE THE CAR BEFORE THE SHAKING STOPS, IT BARELY MOVES EVEN IF COMPLETELY DEPRESSING THE ACCELERATOR, AND THE BRAKES SEEM TO LOCK UP, NEARLY HITTING OTHER CARS WHEN PARKED IN A PARKING LOT. WHEN THE CAR DOES WARM UP IT LURCHES FORWARD BUT THEN SEEMS TO RUN JUST FINE. I HAVE HAD THE RECALLED PROBLEMS FIXED AS WELL AS NUMEROUS OTHER REPAIRS, BUT I AM CONCERNED THAT THIS SAME PROBLEM KEEPS HAPPENING, AND THAT I HAVE SEEN THIS PROBLEM ON SEVERAL OTHER WEBSITES. *NM
MY WIFE OWNS A 2001 VOLKSWAGEN JETTA VR6 GLX. CURRENTLY IT HAS ABOUT 40,000 MILES ON IT. IN SEPTEMBER WE NOTICED THAT THE VEHICLE WAS NOT ACCELERATING PROPERLY. WHEN THE ENGINE IS COLD, THE CAR HESITATES AND FEELS AS IF IT IS ABOUT TO STALL. WHEN IT WARMS UP THE CAR WORKS PERFECTLY. WE TOOK IT TO THE VW DEALER LAST MONTH TO CORRECT THE PROBLEM AND PERFORM THE NEEDED SERVICE. THEY REPLACED THE BATTERY (WHICH WAS NEEDED) AND PERFORMED THE SERVICE, BUT DID NOT FIX OR ADDRESS THE STALLING ISSUE. THEIR THOUGHT WAS THAT THE STALLING WAS RELATED TO THE BATTERY. WHEN THE STALLING CONTINUED MY WIFE TOOK THE CAR TO A MIENEKE REPAIR SHOP. THEY RAN DIAGNOSTICS BUT WERE NOT ABLE TO IDENTIFY THE PROBLEM. THEY DID NOT CHARGE US AND SUGGESTED WE TAKE THE CAR BACK TO THE DEALER. ON OCTOBER 3, 2005 MY WIFE CALLED THE DEALER (DICK HANNAH AT THE VANCOUVER AUTOMALL) TO MAKE AN APPOINTMENT. THEY ASKED WHAT THE PROBLEM WAS, AND WHEN SHE MENTIONED THE STALLING THEY IMMEDIATELY KNEW THE PROBLEM. BEFORE MY WIFE COULD EXPLAIN WHAT THE PROBLEM WAS, THEY MENTIONED THAT THEY CONTINUOUSLY GET CALLS AT THE DEALERSHIP ABOUT THIS PROBLEM, IT ONLY OCCURS WHEN THE VEHICLE IS COLD, AND IT IS OCCURRING WITH SEVERAL OF THE VW MODELS. THEY WENT ON TO SAY THAT THEIR MANAGEMENT IS AWARE OF THE PROBLEM AND THERE CURRENTLY IS NO SOLUTION. WHAT THEY RECOMMEND IS THAT MY WIFE BUY A FUEL ADDITIVE AND SEE IF THAT HELPS. THEY HAVE NOTICED THAT AFTER ADDING IT TO A FEW TANKS OF GAS THE CARS SEEMS TO PERFORM BETTER, BUT THAT
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Volkswagen Jetta → · Every Jetta year → · How the figures are calculated →