2000 Volkswagen Jetta complaints

WHILE DRIVING ABOUT 70 MPH TRANSMISSION SHIFTED DOWN TO 20 MPH. THEN, CONSUMER HAD TO PULL TO THE SIDE OF ROAD, AND TURN OFF ENGINE. THEN, IT RESTARTED AND WORKED AGAIN . THIS CAUSED ROAD RAGE DUE TO DECELERATION OF TRANSMISSION. *AK

EACH ELECTRICAL PROBLEM WAS ANNOYING FOR A BRAND NEW CAR BUT THEY WERE FIXED. MY CONCERN IS THE OIL BURNING FOR NO APPARENT REASON. NO ONE AT THE DEALERSHIP TOOK ME SERIOUSLY UNTIL I THREATENED THEM WITH LEGAL ACTION BUT MY CAR IS STILL BURNING OIL. I CAN'T SEEM TO MAKE ANYONE UNDERSTAND THAT A CAR ONLY ONE YEAR OLD SHOULD NOT CONSUME OIL LIKE THIS CAR IS DOING NOW. TWICE I HAVE BEEN STRANDED WITH MY 9 MONTH OLD SON IN THE COLD WEATHER BECAUSE THE RED WARNING LIGHT FOR LOW OIL HAS COME ON AND BOTH TIMES I HAD NO OIL IN THE ENGINE. THERE IS OBVIUOSLY SOMETHING WRONG WITH THIS CAR BUT THE DEALER KEEPS TELLING ME THAT THEIR MECHANICS SAY THERE IS NOTHING WRONG.

THE CAR CONSUMES AN OUTRAGEOUS 700-800 MILES PER QUART OF OIL, WHICH THE MANUFACTURER CLAIMS IS NORMAL DUE TO ENGINE DESIGN. MY COMPLAINT IS THE FACT THAT THIS WAS NOT EVEN HINTED TO THE USER OR IS WRITTEN IN THE USER'S MANUAL AT THE TIME OF THE SALES. THIS COULD CAUSE ENGINE DAMAGE FOR CUSTOMER, OR ON LONG DISTANCE TRIP, BE A SAFETY HAZARD. *AK

MY AUTOMOBILE WAS INVOLVED IN A DRIVER SIDE IMPACT FROM ANOTHER VEHICLE DRIVING AT 30 MPH, MY AUTO WAS THROWEN APROXIMATELY 50 FEET INTO A WALL HITTING THE FRONT OF THE CAR AND THE RIGHT REAR QUARTER. MY FORWARD SPEED WAS APROXIMATELY 30 MPH AT TIME OF IMPACT. ZERO AIRBAGS DEPLOYED. CAUSED INJURIES TO MYSELF FROM NON-DEPLOYMENT OF AIRBAGS. *AK

TWO TRANSMISSION MOUNT BOLTS HAVE SNAPPED OFF & BEEN REPLACED TO DATE, REASON UNKNOWN? *AK

MY VEHICLE WAS BROADSIDED ON THE DRIVERS SIDE, VEHICLE THROWN INTO A WALL50' AWAY. VEHICLE SUSTAINED MAJOR DAMAGE TO FRONT LEFT SIDE DOOR/ FRONT LEFT WHEEL ASSEMBLY/ FRONT RIGHT SIDE/ REAR RIGHT SIDE AND TRUNK AREAS RECEIVED MAJOR DAMAGES.*AK

JACK FAILED AND CAUSED DAMAGE TO DRIVERS SIDE SKIRT. THE JACK PUNCHED THROUGH THE METAL. *AK

LEFT AND RIGHT FRONT POWER WINDOWS FAILED, POWERED DOWN THE FRONT WINDOWS AND HEARD A LOUD NOISE, WHEN CONSUMER TRIED TO ROLL THEM UP NOTING HAPPENED.*ET

1) THE AIRBAG SYSTEM IN THIS CAR HAS COMPLETELY FAILED FOR NO APPARENT REASON. THE CAR HAS LESS THAN 5000 MILES ON IT AND HAS BEEN DRIVEN VERY LIGHTLY. THE DEALER INITIALLY TOLD ME THAT THE PROBLEM WAS JUST A LOOSE WIRE ON THE AIRBAG INDICATOR LIGHTS AND THAT IT WAS ALL OK. AFTER I INSISTED THAT THEY CHECK IT FURTHER IT TURNED OUT THAT THE SYSTEM HAD INDEED FAILED AND NEEDED REPLACEMENT. WHAT IS SCARY IS THAT THEY WERE GOING TO SEND ME BACK OUT ON THE ROAD WITH A DEFECTIVE AIRBAG SYSTEM. THE TECHNICIAN (NOT THE SERVICE MANAGER) TOLD ME THAT AIRBAG SYSTEM FAILURE IS VERY COMMON IN THE 2000 JETTA. AS YOU CAN SEE FROM MY REPORT, I HAVE HAD MANY SERIOUS DEFECTS IN THIS CAR AND IT IS BARELY 8 MONTHS OLD WITH LESS THAN 5000 MILES. I JUST WANTED TO LET THE NHTSA KNOW ABOUT THE PROBLEMS SO THAT THEY COULD LOOK INTO THEM.

CAR WAS BEING TOWED ON A FLAT BED TOW TRUCK. THE VEHICLE WAS SECURED BY 2 FRONT HOOKS/STRAP WHICH WERE ATTACHED TO A WINCH. THE REAR WAS SECURED BY A STRAP ATTACHED TO THE REAR TOW LOOP ON MY VEHICLE. AS THE TOW TRUCK WAS MOVING AT ABOUT 10 MPH, THE TOW LOOP BROKE (IN ABOUT 3 SPOTS)( THE LOOP IS ROLLED STEEL, NOT THE SOLID FORGED PEICE UTILIZED ON OTHER VEHICLES). THE RESULTING CRACK/BREAKAGE RESULTED IN THE VEHICLE ROLLING FORWARD, DROPPING THE 2 OTHER HOOKS AND NEARLY ROLLING BACK OFF OF THE TOW TRUCK. THIS ALL HAPPENED AT LESS THAN 15 MPH. IMAGINE IF IT HAD BEEN AT 60 MPH!!!!!. IF THIS HAPPENED TO MY CAR, IT WILL HAPPEN TO OTHERS. THE LOOP IS TOO WEAK TO SERVE ITS FUNCTION OF BEING ABLE TO SECURE THE VEHICLE.*AK

FROM STOP DEPRESSING ACCELERATOR, ENGINE RPM RUNS TO 3,000 TRANSMISSION DOES NOT ENGAGE THEN JUMPS INTO GEAR CAUSING UNCONTROLLED JACK-RABBIT START. *AK

CONSUMER WAS TRAVELING 30-35MPH A SECOND PARTY RAN THE LIGHT & DAMAGED DRIVER SIDE OF VEHICLE. AIRBAGS DIDN'T DEPLOY, 4 PEOPLE INJURED IN ACCIDENT, VEHICLE WAS TOTALLED. *AK *SLC

JETTA RAN OUT OF OIL. CONTINUOUSLY BURNS OIL AT A RATE AT OR ABOUT 1 TO 1 AND 1/2 QUARTS PER 1000 MILES. DEALER SAYS PROBLEM IS WITHIN THE ENGINE SPECS. FROM VOLKSWAGEN. NO SUCH SPECS. CAN SEEM TO BE PRODUCED BY EITHER THE DEALER OR THE MANUFACTURER. THE DEALER INSISTS THERE IS NO PROBLEM AND THAT I SHOULD EXPECT TO BURN AND REPLACE 10 QUARTS OF OIL IN BETWEEN SCHEDULED OIL CHANGES. CAR PRODUCES BLACK SMOKE AND NOW HAS 13,500 MILES ON IT. *AK

A BRAND NEW CAR - SPINDLE FAILED- NOT GOING VERY FAST10 MILES PER HOUR-NOR HIT ANY POTHOLE OR ANYTHING -PART FAILED ON ITS OWNSHOULD BE COVERED UNDER WARRANTY BUT VW NOT REPLACING.WOULD LIKE TO REPORT VWCOULD HAVE BEEN KILLED IF DRIVING AT A HIGHER SPEED.

VEHICLE WAS INVOLVED IN A T-BONE FRONTAL COLLISION WHICH CAUSED VEHICLE TO SPIN SEVERAL TIMES AND HIT THE MEDIUM STRIP AND A POLE AT A IMPACT OF 60-65 MPH. UPON IMPACT, BOTH FRONTAL AND SIDE AIR BAGS DID NOT DEPLOY. *AK

WHILE I WAS DRIVING, THE DRIVER SIDE WINDOW IN MY BRAND NEW VW JETTA COLLAPSED INSIDE THE DOOR AND BROKE. I COULD NOT ROLL UP MY WINDOW. WHEN I BROUGHT THE CAR IN, THEY SAID THIS IS VERY COMMON, DUE TO HOT WEATHER. I THINK A RECALL IS IN ORDER, TO REPLACE THE PART THAT CANNOT HANDLE HOT WEATHER, AND ALERT THE PUBLIC. THANK YOU.

TRANSMISSION GRINDS WHEN SHIFTING FROM 1ST TO 2ND GEARS. THE PROBLEM IS NEITHER SPEED OR RPM DEPENDENT.

WHILE APPROACHING A TRAFFIC STOP APPLIED BRAKE PEDAL, AND ALL OF A SUDDEN VEHICLE COMMENCED TO ACCELERATE AND REAR ENDED VEHICLE IN FRONT DEALER/ MANUFACTURER NOTIFIED AND RECEIVED A CASE NUMBER. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK

ROTORS BEGAN MAKING NOISE AROUND 6000 MILES. DEALER STATED THAT THERE WAS A RUST BUILDUP DESPITE THE CAR BEING DRIVEN DAILY. THE NOISE HAS BECOME MORE PRONOUNCED WITH INCREASED MILEAGE.

THE RED LIGHTING FOR THE CLIMATE CONTROL KNOBS INTERMITTENTLY FAIL

THIS IS A BRAND NEW CAR. A PERSON SHOULD NOT BE EXPECTED TO ACCEPT WHATEVER PROBLEMS. DEALER WISHES TO DELIVER. A PERSON PURCHASES A NEW CAR SO THAT THEY WON'T HAVE THESE KIND OF PROBLEMS. I FIND IT UNACCEPTABLE THAT MY NEW CAR HAS ALREADY NEEDED A NEW REAR WINDOW AND NOW A NEW TRANSMISSION. MY FAMILY ARE PAST VOLKSWAGON OWNERS AND I HAD CONVINCED TWO OF MY FRIENDS TO BY NEW JETTAS. I EXPECT A NEW CAR...BECAUSE I AM PAYING FOR ONE!*AK

AT 35MPH W/AUTOMATIC TRANSMISSION ON GLX MODEL, MAKE A VIBRATING NOISE THAT DISSAPEARS AT HIGHER SPEED. AUTOMATIC TRANSMISSION REPLACED, BUT NOISE STARTED AGAIN IN A SHORT TIME. FACTORY HAS NOT EMITTED A NOTIFICATION YET.*AK

AIRBAG LIGHT WAS ON 5 TIMES.DEALER ATTEMPTED 4 TIMES TO FIX PROBLEM HAVE FAILED.CONCERN THAT WILL NOT DEPLOY WHEN NEEDED OR DEPLOY WHILE DRIVING. *AK

VEHICLE WAS LEAKING WATER COOLANT AND VEHICLE WAS AT DEALERSHIP. MECHANIC REPLACED THE ENGINE AND TRANSMISSION TWICE.*AK

HIT ROCK ON HIGHWAY PUNCTURING OIL PAN. ENGINE LIGHT DID NOT COME ON AND ENGINE SEIZED. *AK

THE O2 SENSOR FAILED. *MJS

REVERSE LIGHTS STAY ON AND CANNOT BE FIXED BETW. 2 DEALERS WHO IN TOTAL HAVE WORKED OVER 32 HOURS OF LABOR WITH OUT RESOLUTION. *AK

FIRST FAILURE WHILE GETTING ON FREEWAY. DEALER SERVICE HAD CAR FOR 38 DAYS, 2 OR 3 REBUILD ATTEMPTS BEFORE TELLING ME A NEW TRANSMISSION WAS INSTALLED. PROBLEM WAS IN REVERSE GEAR, SAID OUTPUT SHAFT WAS BENT. TWO MONTHS LATER THE TRANSMISSION SUFFERED ANOTHER FAILURE OF THE SAME TYPE WHILE ON VACATION IN SAN FRANSISCO. DEALER IS TELLING ME USER ABUSE, I KNOW OF 6 OTHER 1999 AND 2000 JETTA'S THAT HAVE HAD MANULE TRANSMISSION FAILURES

SECOND TRANSMISSION FAILURE FOR THIS CAR, UNSURE IF THE DEALER IN FACT REPLACED ORIGIONAL. ALSO HAVE NOTICED SPEEDOMETER MAKING A CLICKING SOUND AT ALL SPEEDS

AIRBAG SYSTEM INDICATOR LIGHT STAYS ON WHICH ACCORDING TO THE VW OWNERS MANUAL, INDICATES A MALFUNCTION IN THE AIRBAG SYSTEM. I TOOK MY JETTA TO A VW SERVICE CENTER ON 5/23/2000. SERVICE CENTER IS TO DATE WAITING FOR VW ENGINEERING IN CHICAGO IL TO PROVIDE REPAIR INSTRUCTIONS AND AUTHORIZATION TO REPAIR VEHICLE. DUE TO AIRBAG SYSTEM MALFUNCTION INDICATOR BEING LIT, INDICATING A SAFETY ISSUE, VW ENGINEERING HAS NOT PROVIDED A DIAGNOSES/SOLUTION TO PROBLEM. MY VEHICLE IS NOT IN MY POSESSION BUT AT MCNEVIN VW IN BERKELEY CA SERVICE DEPARTMENT. *AK

AUTOMATIC LOCKS KICK IN AFTER A MINUTE OR SO. THE BUTTONS THAT GO DOWN HAVE RIDGES ON THEM THAT ARE VERY DANGEROUS. CONSUMER HAS BEEN REPEATEDLY CUT WHEN ARM WAS CAUGHT ON THE LATCH TO THE POINT WHERE THERES WAS LITTLE BLOOD SHED. CONSUMER FEELS THE LOCKS ARE DANGEROUS. *AK *ML

FUEL FILLER NECK OBSTRUCTED WITH NOZZLE FLAP RETAINER. REPLACEMENT ASSEMBLY ORDER HAD TO BE RETURNED TO MANUFACTURER DUE TO DEFECT (PER INFORMATION PROVIDED BY DEALER SERVICE DEPT. REP.) *AK

WHILE DRIVING ABOUT 20 MPH ON THE HIGHWAY VEHICLE BEGAN TO STALL. AFTER DRIVING FOR ANOTHER 5 MILES, VEHICLE DIED COMPLETELY AND WOULD NOT RESTART. DEALER WAS AWARE OF THE PROBLEM. FUEL FILTER WAS CHANGED, AND CONDTIONER ADDED TO THE FUEL. ALSO, THE VEHICLE HAD TO BE TOWED. THE TEMPERATURE WAS SIX DEGREES WHEN THE PROBLEM HAPPENED. THE VEHICLE HAD TO BE TOWED IN ORDER TO THAW OUT. *AK

WHEN DRIVING DOWN A HILL HEADLAMPS DO NOT ILLUMINATE FAR ENOUGH AHEAD TO SEE A PERSON IN THE ROAD. THERE IS A DISTINCT LINE AT EYE LEVEL AND ABOVE THAT IS NOT ILLUMINATED, MAKING IT IMPOSSIBLE TO SEE UP THE OTHER SIDE OF THE HILL. THIS SEEMS TO BE A DESIGN FLAW AND WAS NOT NOTICED UNTIL AFTER I BOUGHT THE CAR SINCE I DID NOT HAVE THE OPPURTUNITY TO TEST DRIVE THE CAR AFTER DARK. I HAVE CONTACTED CONSUMER RELATIONS SEVERAL TIMES, AND WAS TOLD THE CAR MEETS SAFETY STANDARDS. I FEEL THIS PROBLEM HOLDS THE DISTINCT POSSIBLITY OF CAUSING AN ACCIDENT IN THE FUTURE. *AK

WHILE DRIVING 55 MPH VEHICLE HAD A FRONTAL IMPACT WITH A STALLED VEHICLE, AND DRIVER'S/PASSENGER'S AIRBAGS DID NOT DEPLOY, WHICH DID NOT PROTECT THE OCCUPANT IN THIS CRASH. ALSO, THE SEATBELT DID NOT RETRACT, CAUSING DRIVER TO FLY INTO THE STEERING WHEEL AND SUSTAIN INJURIES. DEALER DID INSPECT THE VEHICLE, AND DETERMINED NO PROBLEM WITH AIRBAG SYSTEM AND SEATBELT. *AK

VEHICLE EXPERIENCED STALLING/CUTTING OFF COMPLETELY WITHIN 10 MINUTES OR LESS AFTER PULLING OFF DEALER'S LOT. VEHICLE WAS TOWED BACK TO DEALER FOR REPAIRS. *AK

THE PRESENTING PROBLEM WITH THIS JETTA 2000 IS THAT ON THREE (3) DATES, I TURNED THE IGNITION AND THE ENGINE RAN FOR ONLY TWO SECONDS BEFORE DYING. DESPITE REPEATED ATTEMPTS TO GET THE CAR RUNNING, THIS CONTINUED. THIS JETTA HAS BEEN TOWED THREE (3) TIMES FOR WARRANTY REPAIR. AS OF THIS DATE, THE CAR HAS ONLY 2300 MILES AND THE DEFECT HAS NOT BEEN CORRECTED.

AFTER COMING TO A STOP AT A LIGHT AND APPLYING THE ACCELERATOR, VEHICLE WOULD NOT MOVE. THIS WAS DUE TO A FAULTY TRANSMISSION. DEALER HAS VEHICLE NOW. *AK

RT REAR AND LEFT REAR WINDOWS HAVE PINCH PROTECTION THAT ACTIVATE SOMETIMES WHEN THERE IS NOTHING IN THE WINDOW BLOKING IT AND I HAVE TO PUSH THE BUTTON 3 TIMES TO CLOSE IT AND AFTER THE SECOND TIME THE PINCH PROTECTION TURNS OFF. ...(2) THE RT FRONT SEAT BELT WILL NOT PULL DOWN ALL THE TIME IT FEELS LIKE IT IS LOCKED IN THE POSITION YOU MUST PULL HARD SEVERAL TIMES TO GET IT TO WORK AND MOST OF THE TIME IT WON'T COME DOWN AT ALL. DRIVERS SIDE WORKS FINE, BUT PASS SIDE DOES NOT WORK AT ALL SOMETIMES. TOOK TO DEALER AND IT DIDN'T HAPPEN TO TE SERVICE WORKER BUT THE SERVICE ADVISOR COULD NOT GET IT TO PULL DOWN, SERVICE WORKER TOOK APART AND FOUND NOTHING WRONG, BUT IT DID NOT WORK FOR ME THAT NIGHT I GOT IT HOME.