I WOULD LIKE TO REGISTER A COMPLAINT ABOUT THE COIL PACK FAILURE ON MY 2000 VW JETTA - THIS IS A SERIOUS SAFETY ISSUE THAT VW OF AMERICA REFUSES TO ADDRESS. THIS COIL PACK FAILS AND CAUSES IMMEDIATE LOSS OF POWER IN THE ENGINE - I WAS DRIVING AND LOST POWER IN 2 OF THE 4 CYLINDERS. VW DID NOT COVER MY REPLACEMENT. THIS IS HAPPENING ON NUMEROUS VWS. THERE SHOULD BE A RECALL - IT IS A DEFECT.
2000 Volkswagen Jetta complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
2000 VOLKSWAGEN JETTA. DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS .......770761. *AK *JB
THIS CAR HAS LITERALLY COME UNSCREWED SINCE I PURCHASED IT 2.5 YEARS AGO-PARTS INSIDE AND OUT! MOST RECENTLY THE AXLE "CAME UNSCREWED" FOR NO REASON AND THE BOLTS SNAPPED. THE WINDOWS HAVE MALFUNCTIONED AND THE REAR SUSPENSION HAD TO BE SCREWED BACK TOGETHER SHORTLY AFTER I BOUGHT IT. THE PLASTIC COVERING UNDERNEATH ALSO FELL OFF FOR NO REASON-ALSO WHILE I WAS DRIVING. THE WINDSHIELD WIPERS HAVE COME UNSCREWED TWICE AND CEASED TO FUNCTION ONCE ON THE HIGHWAY AT HIGH SPEED DURING A RAIN STORM. THE GLOVE COMPARTMENT AND CUP HOLDERS HAVE ALL FALLEN OUT. I BOUGHT THIS CAR NEW 2 1/2 YEARS AGO AND I KNOW FEAR FOR MY LIFE EVERY TIME I GET INTO IT. I HAVE REPORTED THIS TO BOTH THE DEALER AND TO VOLKSWAGEN. NEITHER HAVE EXPRESSED ANY CONCERN WHATSOEVER. DT
WHILE PARKING THE VEHICLE CONSUMER TURN OFF THE ELECTRICAL IGNITION SWITCH, TOOK THE KEY AND VEHICLE WAS STILL RUNNING. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
VEHICLE ELECTRICAL SYSTEM FAILED WHILE DRIVING. CAUSING THE VEHICLE AUTOMATIC DOOR LOCK,TURN SIGNALS AND FACTORY INSTALLED ALARM SYSTEM TO BE INOPERATIVE. WIRING IN THE TURN SIGNAL LEVER WAS SHORTED.
CONSUMER NOTICED ENGINE CONSUMING EVERY 1000 MILES ONE QUART OF OIL. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. MR
CONSUMER STATES EVERY TIME THEY OPEN THE SUNROOF A YELLOW POWDERY SUBSTANCE, BLOWS INTO CONSUMER FACE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION ON THE YELLOW SUBSTANCES. MR
WHILE DRIVING AND WITHOUT WARNING THE VEHICLE WILL SHUT OFF CAUSING CONSUMER TO PULL OVER. DEALER NOTIFIED. TS THE STEERING DOESN'T LOCK WHEN THE VEHICLE DIES. THE VEHICLE OPERATES AS IF THE CRUISE CONTROL IS ENGAGED. *JG
I HAVE CALLED VW CUSTOMER CARE SEVERAL TIME TO TAKE CARE OF THIS PROBLEM. THEY MAKE OVER $300.00 FOR EVERY BAD SENSOR. IN DOING MY HOMEWORK ON THIS PROBLEM, A PART DEALER OVER THE INTERNET TOLD ME THEY SELL 30 MAF SENSORS A WEEK. PLEASE LOOK INTO THIS PROBLEM. IT NEEDS TO BE A RECALL. DT
CONSUMER STATES WHILE DRIVING UPHILL THE VEHICLE LOSES POWER . TS
DATE OF FIRST KNOWN PROBLEM PROVIDED. HAVE ALREADY BEEN THROUGH BBB AUTOLINE REGARDING MOST OF THE DEFECTS LISTED AND THOUGHT MANUFACTURER HAD FIXED THEM. NOW VEHICLE HAS THE SAME PROBLEMS PLUS MORE. ALL WORK BEING DONE AT DEALERSHIP IS AT MANUFACTURER'S EXPENSE, HOWEVER, THIS CAR IS A MAJOR INCONVENIENCE DUE TO UNRELIABILITY. ELECTRICAL PROBLEMS AREN'T SOLVED WITH REPLACED WIRING HARNESSES, UNSAFE DOOR HINGES AND WINDOW REGULATORS MAKE FOR HAZARDOUS DRIVING CONDITIONS, AIRBAG SENSOR PROBLEMS, AND QUICK TO WEAR OUT REAR BRAKES ARE ALL VERY DANGEROUS DEFECTS FOR A NEW CAR OWNER TO SUFFER WITH. DT
NO ENGINE LIGHT CAME ON AND I LOST POWER UP HILL ALL OF A SUDDEN AND WAS ALMOST HIT BY A CAR AND A SEMI IN BACK OF ME. I TOOK IT TO DICK HANNA IN VANC. WA AND THEY LOOKED AT IT. THEY THOUGHT IT WAS THE MASS AIR SENSOR . I CALLED VOLKSWAGON AND THEY ONLY WOULD OFFER TO PAY 50/50 ON THE JOB. BUT THIS IS AFTER I JUST PAID 1300.00 FOR TH E 40,000 MILE CHECK UP. THEN I REFUSED I SAID I WANTED TO GO TO ANOTHER DEALER AND HAVE IT LOOKED AT. VOLKSWAGON THEN SAID THAT THEY MIGHT NOT PAY ANYTHING ON IT IF I DID GO TO ARMSTRONG,(WHERE I ORIGINALLY BOUGHT THE CAR) WHEN I ASKED THEM WHY THEY ARE WILLING TO PAY 100% TO OTHERS WITH THIS PROBLEM THEY SAID THEY REVIEW THESE CASES (CASE BY CASE). WHEN ASKED WHY WOULD THEY NOT OFFER 50/50 IF I WENT TO ARMSTRONG THEY GOT REALLY NASTY ON THE PHONE. I THINK THAT VOLKSWAGON NEEDS TO BE INVESTIGATED, THERE SOUNDS LIKE THERE IS SOMETHING ILLEGAL GOING ON. DT
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED THE ENGINE LIGHT COMES ON AND WILL STAY ON THE REMAINDER OF THE TIME THE VEHICLE IS IN MOVEMENT. CONSUMER REPLACE NUMEROUS OF TIME. DEALER NOTIFIED. MR
TURBO CHARGER FAILED SENDING METAL PIECES INTO ENGINE CYLINDERS CAUSING CATASTROPHIC DAMAGE TO ENGINE. MR
CONTACTED MANUFACTURER ABOUT THIS, AND THEY REFUSED TO ADDRESS PROBLEM BECAUSE OF AGE AND MILEAGE. LR DOOR FAILS TO OPEN FROM BOTH INTERIOR AND EXTERIOR HANDLES. DOOR APPEARS TO LOCK AND UNLOCK NORMALLY. *PH *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768028
DRIVER SIDE SEAT FRAME HAS FRACTURED FOR SECOND TIME, FIRST TIME REPLACED UNDER WARRANTY. CONTACTED MANUFACTURER, AND THEY REFUSED TO ADDRESS THIS RECURRING PROBLEM. I AM CONCERNED AS TO WHAT WOULD OCCUR SHOULD THE INTACT SEAT FRAME PARTS FAIL. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768030
SEATBELT WOULD NOT RELEASE TENSION; 6 YEAR OLD DAUGHTER WAS SITTING IN THE FRONT PASSENGER SEAT AND WAS TRAPPED IN THE SEATBELT. MY HUSBAND ATTEMPTED TO PULL THE SEATBELT TO GET RELEASE THE TENSION BUT IT WAS UNSUCCESSFUL. THIS ACTION JUST MADE THE SEATBELT TIGHTER. THE SEATBELT HAD TO FINALLY BE CUT OFF OF MY DAUGHTER. MR
POWER DOOR LOCKS LOCK ON THEIR OWN AFTER CAR REACHES A CERTAIN SPEED. IT HAPPENS QUICKLY, AND IF ARMS OR FINGERS ARE NEARBY, THE SKIN GETS PULLED INTO LOCK HOLE. IT'S VERY PAINFUL, LIKE A VERY STRONG PINCH OR SHOCK. HAPPENS VERY FREQUENTLY AND CAUSES BLEEDING OCCASIONALLY. PH *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**767679
THIS MANUAL TRANSMISSION FROM DAY ONE HAS HAD CLEAR TROUBLES ENGAGING INTO REVERSE WITHOUT ENGAGING REVERSE FIRST, ALSO HAS PROBLEMS SHIFTING BETWEEN 1ST & 2ND GEARS IN HIGHER RPM RANGES 3500 RPM AND ABOVE...ALWAYS GRINDS WHILE SHIFTING. *AK
FACTORY INSTALLED CD PLAYER SKIPS CONSTANTLY -- CHRONIC PROBLEM. *AK
ON 6/15/02 MY CHECK ENGINE LIGHT CAME ON. DEALER DIAGNOSED AS P0411 VACUUM HOSE LEAK AND REPAIRED. LIGHT CAME BACK ON ON 7/8/02. DEALER DIAGOSED A MALFUNCTIONING RECIRCULATING VALVE TO TURBO CHARGER AND REPAIRED ON 7/23/02. LIGHT CAME BACK ON 7/24/02 AND REMAINED ON UNTIL 9/6/02 WHEN IT WENT OUT BY ITSELF. LIGHT CAME BACK ON 9/11/02 AND REMAINS ON. I AM VERY UNHAPPY WITH THIS PROBLEM AND WONDER IF THE REPAIRS I HAVE HAD MADE WERE NECESSARY. I WOULD LIKE THIS PROBLEM RESOLVED. PLEASE RELAY TO VOLKSWAGEN OF AMERICA MY DISSATISFACTION WITH THIS WARNNG LIGHT PROBLEM. I ALSO AM NOT HAPPY WITH THE RESPONSE I HAVE RECEIVED FROM GREEN TOYOTA. THE SERVICE DEPARTMENT CLAIMED THEY WERE NOT FAMILIAR WITH THIS RECURRING CHECK ENGINE PROBLEM AND EVEN SUGGESTED I WAS LOW ON FUEL OR HAD FAILED TO TIGHTEN MY GAS CAP. AFTER REVIEWING THE COMPLAINTS ON THIS WEB-SITE, I BELIEVE PROBLEM IS RELATIVELY COMMON, AND THE SERVICE DEPARTMENT HAS AN OBLIGATION TO SERVE THE CUSTOMER MORE HONESTLY. NLM
I'VE BEEN TO THE DEALERSHIP MORE THAN 10 TIMES FOR VARIOUS PROBLEMS, BUT THE WINDOWS FAILURE IS THE MOST SERIOUS ONE.CURRENTLY, REAR LEFT WINDOW STUCK IN UP POSITION.*AK
ENGINE IMMOBILIZER REPEATEDLY AND RANDOMLY ENGAGES. ENGINE WON'T START. DEALER CANNOT DIAGNOSE. VW REFUSES TO HELP.*AK
WHILE DRIVING AT ANY SPEED AND WITH NO WARNING DRIVER'S SIDE WINDOW WILL FALL INTO WINDOW SEAL, AND WILL BE HARD TO GET IT BACK UP. DEALER NOTIFIED.*AK
MY FRONT PASSENGER SIDE WINDOW MADE A LOUD NOISE AND FELL INTO THE DOOR WHEN I TRIED TO ROLL UP THE WINDOW NOTHING HAPPENED. I CALLED VOLKSWAGEN AND THEY FIXED IT BECAUSE MY CAR WAS STILL UNDER WARRANTY. 18 MONTHS LATER IT HAPPENED AGAIN AND I CALLED VOLKSWAGEN AND THEY TOLD ME SINCE MY CAR WAS NO LONGER UNDER WARRANTY THEY WOULD NOT FIX IT. I REMINDED THEM THAT THIS HAPPENED BEFORE AND SHOUL NOT HAPPEN TO THE SAME WINDOW AGAIN IN SUCH A SHORT PERIOD. THE DEARLERSHIP TOLD ME THEY ONLY WARRENTY THEIR WORK FOR ONE YEAR AND THAT THEY COULD NOT HELP ME. SO I CALLED AROUND AND FOR QUOTES AND WAS TOLD BY SEVERAL COMPANIES THAT THIS WAS A COMMON PROBLEM WITH JETTAS. I HAD TO PAY $300 TO GET IT FIXED. ONE MONTH LATER IT HAPPENS AGAIN ONLY THIS TIME IT HAPPENS TO MY DRIVER SIDE WINDOW. I CALL THE DEALERSHIP AND THEY BASICALLY TELL ME TOUGH LUCK. NOT ONLY HAS THIS HAPPENED TO ME BUT IT HAS HAPPENED TO A FRIEND OF MINE WHO ALSO OWNS A JETTA. LASTLY MY AC GOES OUT RIGHT AFTER ALL MY OTHER PROBLEMS.*AK
POWER WINDOW REGULATOR ON DRIVERS WINDOW BROKE CAUSING THE WINDOW TO FALL TO THE BOTTOM OF THE DOOR. UNABLE TO RAISE WINDOW. I OWN TWO MODEL YEAR 2000 VW JETTAS AND THIS IS THE SECOND INCIDENCE OF POWER WINDOW REGULATOR FAILURE.*AK
THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS DUE TO IMMOBILIZER BEING ACTIVATED. THE DEALER REPAIRED THE VEHICLE A NUMBER OF TIMES FOR THE SAME PROBLEM, BUT WAS UNABLE TO CORRECT THE PROBLEM. *YH
RIGHT FRONT WINDOW FAILED TO GO UP OR DOWN AND THE LEFT REAR WINDOW POPPED WHILE CLOSING DUE TO BROKEN LIFTERS. THE LEFT FRONT WINDOW FELL INTO THE DOOR. THE WINDOW REGULATOR FAILED TWICE. *YH *CB
THE WINDOW FELL IN WHEN I WENT TO ROLL IT DOWN. SINCE THEN I HAVE BEEN IN FOR OTHER PROBLEMS TO THE DEALER AND EVERY TIME THERE ARE ATLEAST 4-7 PEOPLE WAITING THAT HAD THEIR WINDOW REGULATORS BREAK ALSO.*AK
MY VEHICLE WAS REPAIRED FOR FUEL ISSUES AT AN AUTHORIZED VW DEALERSHIP. SINCE EXPERIENCING THE PROBLEM, A NEW VOLKSWAGEN DEALERSHIP HAS BEEN INVOLVED PRIMARILY BECAUSE OF THE DISTANCE OF THE TOW. THE ORIGINAL DEALERSHIP WHO MADE THE FUEL REPAIRS IS CURRENTLY UNCOOPERATIVE.*AK
MODULE CONTROLLING ABS BRAKES- SWITCH FAILED, CAUSING REAR BRAKE LIGHTS AND ABS TO STOP FUNCTIONING. NORMAL LIGHTS (NOT BRAKE LIGHTS) CONTINUED TO FUNCTION. BULBS (INCLUDE BRAKE LIGHTS) WERE FINE. BRAKES WORKED (NO ABS) BUT NO ONE BEHIND ME COULD TELL IF I WAS BRAKING. LEARNED OF ISSUE FROM PASSING MOTORIST.*AK
CRUISE CONTROL FAILURE. LINKED TO ABS BRAKE MODULE - SWITCH FAILURE WHICH ALSO CAUSED REAR BRAKE LIGHTS TO STOP FUNCTIONING.
MY CAR IS NIGHTMARE OF FAILURES. CRUISE CONTROL LIGHT (DEALER CLAIMS THE CAR DOESNT HAVE ONE - BUT YOU CAN SEE IT IF YOU USE A FLASHLIGHT AT AN OBLIQUE ANGLE) FAILURE, ABS MODULE SWITCH FAILURE (ACCORDING TO DEALER) CAUSING CRUISE CONTROL TO UNEXPECTEDLY DISENGAGE. I ALSO LEARNED FROM OTHER MOTORISTS THAT THE SAME SWITCH CONTROLS BRAKE LIGHT ILLUMINATION (ALL BULBS AND OTHER SIGNAL LIGHTS WORK). FUEL INJECTION MODULE OVER INJECTED GAS CAUSING EXCESSIVE PRESSURE. RELIEF VALVE FAILED TO OPEN CAUSING TURBO OVERPRESSURE TO +120PSI. FAILURE CAUSED HOSES TO BLOW SENDING HOSE CLAMPS AS PROJECTILES. THIS WEEK, THE FRONT PASSENGER SIDE WINDOW UNEXPECTEDLY DROPPED INTO THE DOOR. DEALER HAS LITERALLY TAPED THE WINDOW UP UNTIL A PART ARRIVES. DEALER ADMITS TO MFG DESIGN DEFECT - NO VOLUNTARY RECALL. NO DEALERS WILL VOLUNTARILY REPLACE CLIPS UNTIL THEY FAIL. VOLKSWAGEN POSITION IS THAT THEY KNOW THERE IS A DESIGN FLAW, BUT WONT REPLACE KNOWN BAD CLIPS UNTIL THERE IS A FAILURE. WINDOW FAILURE COULD CAUSE OBJECTS (STONES KICKED UP BY TIRES OF OTHER CARS) TO HIT PASSENGERS. INFANT / CHILD SAFETY RISK. WINDOW INTEGRITY QUESTIONABLE IN AN ACCIDENT IF IT FAILS WHEN DRIVING 15MPH. HELP!*AK
TURBO HAS BEEN HAVING PROBLEMS SINCE DEC 2001 - VOLKSW FAILED TO DIAGNOSE PROBLEM CORRECTLY AFTER $1100 WORTH OF REPAIRS. TURBO WENT OUT ON VEHICLE, CAUSING OIL TO NOT BE CIRCULATED THROUGH THE ENGINE, AND INSTEAD FLOWED STRAIGHT INTO THE EXHAUST. VOLKSWAGEN ARRANGED TO REPLACE THE ENGINE IN MY VEHICLE PER MY WARRANTY, BUT LATER CHANGED THEIR DIAGNOSIS AND ONLY REPLACED THE TURBO.*AK
ENGINE CHECK LIGHT CAME ON DEC 01. TOOK CAR TO DEALER AND CODE FOR GLOW PLUGS WAS DISCOVERED. WAS INFORMED THAT THIS WAS NOT THE PROBLEM WITH MY VEHICLE, AND REPAIRS WERE NOT MADE. CODE PULLED UP AGAIN BY 2 OTHER VOLKSWAGEN MECHANICS, NOT FIXED UNTIL 7/02 AFTER THE DEALER CONCLUDED THAT THE ENGINE NEEDED TO BE REPLACED.*AK
THE CONSUMER STATED THAT THE FRONT PASSENGER AND DRIVER?S WINDOW REGULATOR BROKE DUE TO MANUFACTURER DEFECT. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR REPLACEMENT AND THEY TOLD THEM THE WARRANTY WAS EXPIRED AND THE PART WAS ON BACK ORDER. *YH
WHEN OPENING THE R/F POWEER WINDOW THE WINDOW MADE A STRANGE SOUND AND THEN THE WINDOW FELL TO THE BOTTOM OF THE INSIDE OF THE DOOR AND WOULD NOT GO UP. CANNOT CLOSE THE WINDOW AND THE PART IS ON BACK ORDER. CONTACTED VW CUSTOMER SERVICE AND THEY SAID THAT SINCE THE CAR IS OVER THE MILAGE (EVEN THOUGH IT IS WITHIN THE 24 MONTH WARRANTY) THEY WOULD ONLY PARTIALLY REIMBURSE ME.*AK
CONSUMER STATES BOTH POWER WINDOWS DROPPED INTO DOOR PANEL AND WOULD NOT WORK, DEALER REPLACED THE REGULATORS AND FIXED THE WINDOW.*JB
VEHICLE LOCKED UP WHEN PUT ITTO GEAR. DEALER CONTACTED.*AK
ELECTRIC POWER WINDOW, WHEN LOWERED DOWN, FAILED DUE TO A WINDOW REGULATOR POPPING. THE PARTS ARE ON BACK ORDER EVEN USED/AFTER MARKET PARTS. PLEASE DESCRIBE DETAILS. *AK
THE PASSENGER SIDE POWER WINDOW FELL INTO DOOR FRAME DUE TO REGULATOR FAILURE. *YH
THE BUMPER DISLODGED FROM IT BRACE WHILE BACKING UP. THE BUMPER WAS AGAINST A CURB WHEN MOVED, NO ADDTIONAL WEIGHT WAS ADDED WHEN MOVING INTO OR OUT OF PARKING SPOT, BESIDES THE WEIGHT OF THE DRIVER. *AK
02 SENSOR FAILURE.*AK
ENGINE CHECK LIGHT CAME ON, ENGINE CODES DETERMINE A FAULTY MASS AIR FLOW SENSOR. *AK
DRIVERS SIDE POWER FRONT WINDOW FELL INTO THE DOOR BECAUSE OF FAULTY POWER WINDO REGULATOR. *AK
AT 60MPH VEHICLE CRASHED, AND PASSENGER'S SIDE AIRBAG DID NOT DEPLOY. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
BOTH FRONT SIDE DOOR WINDOWS DROPPED INSIDE THE DOORS BECAUSE OF A REGULATOR FAILURE. DEALER AND MANUFACTURER WERE NOTIFIED AT THIS TIME. *AK CONSUMER STATED THE FALLING DOWN OF BOTH DRIVER AND PASSENGER SIDE WINDOWS INSIDE THE DOORS IS A DEFECT OR A DESIGN FLAW IN WORKMANSHIP. *YH
WHILE DRIVING AND WITHOUT WARNING TRIED TO OPEN WINDOW BY PUSHING ELECTRONIC WINDOW LEVER; HOWEVER, WINDOW WAS NOT OPERABLE.*AK
BOTH FRONT WINDOWS ON MY JETTA FELL DOWN INTO THE DOOR WHILE DRIVING DOWN THE ROAD. THE WINDOW WAS UP AND WITHOUT ME TOUCHING ANY CONTROLS IT JUST FELL INTO THE DOOR. BOTH FRONT DOORS FELL WITHIN 1 WEEK OF EACH OTHER. I AM CONCERNED ABOUT THIS HAPPENING WHEN A FAMILY MEMBER IS TRAVELING THE ROADS OF THIS RURAL COMMUNITY. WE GET SNOW IN OCTOBER THAT LASTS THROUGH MAY. IF WE GET CAUGHT OUT IN A SNOW STORM AND THE WINDOWS FALL DOWN INSIDE THE DOORS WE ARE IN TROUBLE. I HAVE CHECKED THE WEB AND FOUND TH IS TO BE A NORMAL PROBLEM NOW BEING EXPERIENCED IN THE 2000 VW JETTA. I CALLED VW REPRESENTATIVE AARON GEISTER, (800)822-8987 WHO TOLD ME THAT I WAS OUT OF WARRANTY SO I WAS OUT OF LUCK. I AM UNDER TWO YEARS BUT MY 75000 MILES PUT ME OUT OF LUCK. I ARGUED THAT THIS WAS NOT NORMAL WEAR AND TEAR ON A VEHICLE. WINDOWS SHOULD NOT UNEXPECTANTLY FALL OUT OF ANY VEHICLE WITHOUT WARNING. I CALLED THE LITHIA DEALER TO GET MY CAR FIXED AND WAS TOLD IT WILL BE AWHILE AS THE REGULATOR PART IS ON BACK ORDER. HE TOLD ME THAT TJHERE WAS A BUNCH OF 2000 JETTA OWNERS WAITING FOR THE EXACT SAME SERVCIE. THIS POOR DESIGN IS GOING TO GET SOMEBODY KILLED. VW NEEDS TO DO A RECALL AND FIX THE REGULATOR NOT WITH ANOTHER REGULATOR JUST LIKE THE ONE THAT FAILS AFTER TWO YEARS BUT A NEW SET UP THAT PREVENTS THE WINDOW FROM SPORADICALLY FALLING INTO THE DOOR.*AK
FROM WHAT I HAVE SEEN AND HEARD, THIS IS A TOO FAMILIAR PROBLEM WITH LATE MODEL VOLKSWAGENS. THE WINDOW MADE A STRANGE CLICKING SOUND AND THEN THE WINDOW FELL ALL OF THE WAY INTO THE DOOR UNEXPECTEDLY. APPARENTLY VOLKSWAGEN IS AWARE OF THE PROBLEM AND HAS RE-ENGINEERED THE PART. IF THIS IS THE CASE, WHY ARE THEY NOT REQUIRED TO ISSUE A RECALL FOR THIS ITEM AND REPAIR/REPLACE AT NO COST TO THE OWNER. I WOULD CONSIDER THIS TO BE A SAFETY CONCERN. WHAT IF A WINDOW FAILED WHILE DRIVING IN THE RAIN OR SNOW?*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Volkswagen Jetta → · Every Jetta year → · How the figures are calculated →