1999 Volkswagen Jetta complaints

BOTH THE MASS AIR FLOW SENSOR AND THE OXYGEN SENSOR HAVE FAILED IN MY CAR AFTER THE INITIAL WARANTEE EXPIRED. SYMPTOMS OF EACH FAILURE WAS A HESITATION WHEN ACCELERATING SIMILIAR TO STALLING THE ENGINE, BEING POSSIBLY HAZARDOUS WHEN TURNING INTO TRAFFIC.TALKING TO THE DEALERSHIP, THEY STATED THAT IT WAS A "COMMON PROBLEM" FOR BOTH ITEMS. IF THIS IS A COMMON PROBLEM THIS LEADS ME TO BELIEVE THAT THESE TWO COMPONENTS ARE DEFECT IN DESIGN. I'VE TALKED TO OTHER VOLKSWAGEN OWNERS, SERVICE REPRESENTATIVES AND SOME INDEPENDENT REPAIR SHOPS AND THEY HAVE SAID THAT THEY HAVE HAD/SEEN THE SAME PROBLEMS REPEATEDLY. REPAIRS TO THIS VEHICLE HAVE BECOME EXPENSIVE AT $750+ FOR EACH OCCURANCE. IF YOU COULD PROVIDE ANY INFORMATION I MIGHT BE ABLE TO USE I WOULD BE GRATEFUL.

THE WINDSHIELD CRACKED ALTHOUGH THERE WAS NO APPARENT CAUSE- DEALER REPLACED. FUEL FILLER DOOR WOULD NOT OPERATE- DEALER CHARGED $13 TO OPEN THE DOOR SO THAT IT COULD BE FUELED AND PROVIDED AN ESTINATE OF REPAIR FOR $100+. TRANSMISSION DOES NOT ENGAUGE PROPERLY. ESPECIALLY FROM STOP SIGNS WHEN THE CAR IS COLD. THE DELAY CAUSES THE ENGINE TO REV AND THE CAR TO START WITH A JERK AFTER SEVERAL SECONDS. THERE IS ALSO A SIMILAR PROBLEM WHEN THE CAR SHIFTS FROM 1ST TO 2ND. THIS PROBLEM IS INTERMITTENT WHICH ADDS TO THE FRUSTRATION AND DANGER THAT THIS PROBLEM IS CAUSING. THE DEALER HAS OFFERED TO CHECK THE PROBLEM FOR A FEE OF $69 ALTHOUGH THE CAR IS WELL WITHIN THE POWER TRAIN COVERAGE THAT VW PROMISED WHEN THEY SOLD THE CAR.

THIS IS THE FOURTH FAILURE OF THE OXYGEN SENSOR SINCE I PURCHASED THE CAR (NEW) IN 1999. THE DEALER HAD WORKED WITH VW ON THE LAST FAILURE TO TRY TO FIND A SOLUTION FOR THE PROBLEM; HOWEVER, LESS THAN SIX MONTHS LATER THE SENSOR HAS FAILED AGAIN. CLEARLY, THERE IS A PROBLEM WITH THE MODEL SINCE THE DEALER HAS ADVISED THAT MANY OTHERS HAVE EXPERIENCED SIMILAR FAILURE. THE LAST TIME IT FAILED, THERE WAS ABOUT A ONE MONTH DELAY IN HAVING THE SENSOR REPLACED BECAUSE THEY WERE ON BACK ORDER.*AK

THE OIL IN ENGINE IS BEING CONSUMED VERY QUICKLY. WHEN I TAKE CAR TO GET AN OIL CHANGE EVERY 3,000 - 5,000 MILES, THE OIL IS USUALLY SO LOW IT DOES NOT APPEAR ON DIP STICK. THE OIL IS SIMPLY BLOWING OUT OF THE ENGINE. YOU CAN SEE THE OIL RESIDUE ON THE ENGINE.*AK

BOTH WINDOWS HAVE FALLEN OUT WHILE VEHICLE WAS BEING DRIVEN AT HIGHWAY SPEEDS. INFANT WAS IN BACK SEAT BOTH TIMES IT HAPPENED.*AK

ENGINE TRANSMISSION LIGHT FAILED AFTER 3 MONTHS, BOTH WINDOWS HAVE FALLEN DOWN INTO DOOR, FRONT BUMPER HAS BEEN TORN OFF, ANTENA AND OTHER PLASTIC OBJECTS AROUND CAR HAVE FALLEN OFF,ABS SYSTEM LIGHT IS ON AGAIN, COVER FOR GAS TANK WILL NOT OPEN (I HAD TO PRY IT OPEN), CUP HOLDERS AND MIRROR COVERS HAVE BROKEN, INSIDE OF CAR STARTED TO BUBBLE AFTER 6 MONTHS, BECAUSE OF THE PLASTIC. ALL THE SERVICE DEPARTMENT IN SAN ANTONIO COULD SAY WAS THAT I DID NOT KNOW HOW TO MANAGE CAR. I DIDN'T KNOW I HAD TO TAKE A CLASS IN OPENING THE GAS COVER. ODDLY ENOUGH, MOST OF THESE THINGS STARTED TO BREAK AFTER MY TWO YEAR WARRANTY EXPIRED. ALL THEY HAD TO SAY WAS THAT "WHEN IT RAINS IT POURS". I WOULD NEVER RECOMMEND THIS CAR TO ANYONE

FAILED PART AFTER CAR HAD BEEN IN DEALER SEVERAL TIMES THIS SUMMER FAILED ON FREEWAY, COULD HAVE BEEN KILLED VOLKSWAGEN SHOULD COVER THIS, THEN RIPPED OFF BY DEALER IN CHICAGO WHER CAR JUST DIED ON THE DAN RYAN WITHOUT ANY WARNING.*AK

I UNDERSTAND THAT POWER WINDOW FAILURES ARE NOT THE WORST SAFETY CONCERN FOR YOU. IT WAS NOT FOR ME. IT WAS STRESSFUL HAVING THE WINDOW FALL DOWN IN A LESS THAN PLEASANT NEIGHBORHOOD. IT WAS ANNOYING HAVING TO WAIT TWO WEEKS TILL THE NEXT AVAILABLE APPOINTMENT. IT WAS AGGREVATING HAVING TO TAPE UP THE WINDOW AND DEAL WITH WATER DAMAGE. IT WAS GRATING HAVING THINGS STOLEN FROM THE CAR. IT WAS UNNACCEPTABLE THAT IT HAPPENED LESS THAN 6 WEEKS LATER TO THE OTHER WINDOW. SOME ONE WILL GET CARJACKED AND KILLED.*AK

CAR BURNS OIL AND NEEDS TO BE ADDED EVERY 1000 MILES. AFTER 5000 MILES NO OIL LEFT. PASSANGER SIDE GLOVE BOX RATTLES. *AK

MARCH 16, 2000 MALFUNCTION INDICATOR LIGHT ON- NEEDED A NEW OXYGEN SENSOR. HAD TO WAIT UNTIL OCTOBER OF 2000 (7 MONTHS) TO GET SENSOR REPLACED AFTER NUMEROUS CALLS TO VOLKSWAGEN CUSTOMER SERVICE. THEN IN FEBRUARY OF 2001 (4 MONTHS LATER) THE MALFUNCTION INDICATOR LIGHT IS BACK ON. HAD DIAGNOSED THROUGH A LOCAL MECHANIC IT WAS OXYGEN SENSOR AGAIN AND HAVE SAME SYMPTOMS AS BEFORE. ALSO MAJOR CONSUMPTION OF FUEL AFTER THE INDICATOR LIGHT CAME ON. SEVERAL PROBLEMS HAVE OCCURED IN THE CAR AND VOLKSWAGEN WILL NOT EVEN CONSIDER COVERING TO GET FIXED. I HAVE AN EXTENDED WARRANTY WHICH ALSO WILL NOT HELP COST OF FIXING THE NUMEROUS PROBLEMS WITH THIS NEW VEHICLE. HAVE TRIED TO SPEAK WITH SEVERAL MANAGERS THROUGH VOLKSWAGEN AND NO ONE SEEMS TO WANT TO HELP. THE PROBLEMS OCCURING WILL CAUSE SAFETY ISSUES IF THEY ARE NOT FIXED SOON. I AM A SINGLE FEMALE, AGE 24, AM LIVING ON MY OWN AND AM VERY CONCERNED ABOUT MY TRANSPORTATION AND THE FACT THAT NO ONE FROM VOLKSWAGEN OR THE EXTENDED WARRANTY (EASY CARE) WANT TO ASSIST THE PROBLEMS. I WOULD GREATLY APPRECIATE YOUR HELP WITH THIS MATTER. THANK YOU FOR YOUR TIME.*AK

ENGINE CHECKLIGHT CAME ON WITH ENGINE RUNNING ROUGH. DEALER DIAGNOSED BROKEN MASS AIR FLOW SENSOR AND REPLACED. MANUFACTURER REFUSED TO EXTEND WARRANTY TO THIS PART. MANY OTHER OWNERS REPORT THIS PART FAILING AT 20K TO 40K MILES.*AK

PLASTIC CLIPS ON WINDOW REGULATOR BROKE CAUSING WINDOW TO FALL DOWN INTO DOOR. UNABLE TO CLOSE WINDOW. THIS IS THE SECOND TIME THIS HAS HAPPENED. IT IS A KNOWN PROBLEM THROUGHOUT THE VOLKSWAGEN CUSTOMER COMMUNITY. THIS PRODUCT FAILURE POSSES A SAFETY RISK AND EXTREME INCONVENIENCE, AS THERE IS NO WINDOW TO PROVIDE PROTECTION FROM OUTSIDE FORCES. THE DEALER REPLACED THE PART ONCE UNDER WARRANTY. NO MATTER WHO PAYS FOR THE REPAIR, THE PART WILL BREAK AGAIN CAUSING THE SAME SAFETY CONCERNS. VOLKSWAGEN NEEDS TO PROVIDE SWIFT RECALL ACTION ON THIS MATTER IN ORDER TO PREVENT PERSONAL INJURY OR PROPERTY DAMAGE--VW WOULD STAND KNOWINGLY LIABLE.*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

REGARDLESS WHERE I PARK, HOME,WORK, GROCERY STORES, THE CONCRETE PARKING STOPS RIP OFF THE BUMPER AND THE ASSEMBLY THAT HOLDS THE WHEEL WELLS TOGETHER. THE FRONT GRILL PIECES ALSO POP OUT. WHO IS NOT MEETING THE STANDARDS HERE THE PEOPLE INSTALLING PARKING BUMPERS OR THE MANUFACTURER OF THE CAR?

VEHICLE WOULD RUN OUT OF FUEL, WHILE GAS GAUGE WOULD REGISTER A 1/4 TANK OF FUEL LEFT. PROBLEM WAS DUE TO A DEFECT IN FUEL SENDING UNIT. DEALER WAS NOTIFIED, AND REPAIRS WERE MADE AT CONSUMER'S COST. ASKING NHTSA TO LOOK INTO THIS PROBLEM. *AK CONSUMER IS REQUESTING REIMBURSEMENT FOR REPLACEMENT COSTS OF THE SENDING UNIT. *SLC

CENTER REAR SEATBELT LOCKS IN THE RETRACTED POSITION MAKING THE SEATBELT INOPERATIVE. THE SAME PART HAS NOW FAILED TWICE. *AK

FRONT BUMPER IS TOO LOW AND STANDARD. RIGHT SIDE/ LEFT SIDE CONTRETE GRILL WILL TAKE FRONT BUMPER OFF COMPLETELY. *AK

THE PASSENGER WINDOW BROKE IN THE DOWN POSITION AND BECAME INOPERABLE. *YH

I RECENTLY HAD A PROBLEM WITH MY FRONT PASSENGER SIDE WINDOW REGULATOR. MY WINDOW FELL INTO THE DOOR. I CALLED THE SERVICE DEPARTMENT AT BURLINGTON VW LOCATED IN BURLINGTON, NJ ON JULY 13 TO TRY AND GET THIS FIXED AS SOON AS POSSIBLE. I WAS TOLD THAT THEY COULD PUT THE WINDOW IN THE UP POSITION FOR ME, BUT IT WOULD BE A COUPLE OF WEEKS BEFORE THEY COULD ACTUALLY FIX THE PROBLEM. ON JULY 14, I DECIDED TO GO TO A REPAIR SHOP (ANTHONYS CORNER INC., LOCATED IN MT. HOLLY, NJ) THAT COULD HOPEFULLY FIX THE PROBLEM MUCH SOONER. THE REPAIRMAN AT ANTHONYS PUT THE WINDOW IN THE UP POSITION AND ORDERED A NEW WINDOW REGULATOR FOR ME. ABOUT A WEEK LATER IT CAME TO MY ATTENTION THAT VW IS AWARE OF THIS COMMON PROBLEM, SO I WAS HOPEFUL THAT VW WOULD COVER THE COSTS OF THE REPAIR. I FILLED OUT THE CUSTOMER CARE FORM ON VW.COM JULY 24 EXPLAINING THE PROBLEM THAT I WAS HAVING. A VW CUSTOMER CARE REP LEFT ME A VOICE MAIL MESSAGE THE NEXT DAY, SO I FOLLOWED UP WITH THEM ON JULY 26. THE VW CUSTOMER CARE REP INFORMED ME THAT I NEEDED TO TAKE MY VEHICLE TO A VW DEALER FOR THEM TO DIAGNOSE THE PROBLEM, THUS REQUIRING ME TO PAY A DIAGNOSTIC FEE FOR SOMETHING I ALREADY KNEW WAS BROKE. IN ADDITION, I WAS TOLD THAT THIS IS THE ONLY WAY THEY WILL CONSIDER ASSISTING ME. I THEN CALLED BACK TO BURLINGTON VW ON JULY 26, AND SPOKE TO SOMEONE IN THE SERVICE DEPARTMENT. I WAS THEN TOLD THERE WAS KNOW NEED TO SCHEDULE AN APPOINTMENT RIGHT NOW BECAUSE THE PART IS ON NATIONAL BACK ORDER. ADDITIONALLY, I WAS TOL

WINDOW REGULATORS FAIL DUE TO DEFECTIVE DESIGN SENDING GLASS CRASHING DOWN INSIDE THE DOOR WITH NO WARNING. THE PART IS BEING REPLACED WITH ONE THAT HAS BEEN REDESIGNED. VOLKSWAGEN IS AWARE OF THIS PROBLEM BUT HAS FAILED TO NOTIFY VEHICLE OWNERS. THIS IS A SAFTEY ISSUE. WHILE OPERATING A VEHICLE AT HIGHWAY SPEEDS OR IN BAD WEATHER CONDITIONS ONE SHOULD NOT EXPECT THE WINDOW TO FALL DOWN INSIDE THE DOOR. MY DEALER HAS STATED THAT THEY ARE REPLACING ATLEAST ONE A DAY.*AK

AT 30000 MILES STEERING WHEEL SHAKES WHEN APPLYING BRAKES.ASKED DEALER TO CHECK ON ALIGHMENT PROBLEMS. DEALER NO ALIGNMENT NEEDED, BUT BRAKES WERE WORN DOWN 50% & ALSO NEEDED NEW ROTORS. DEALER INSISTED CAR OKAY TO DRIVE AND ADVISED TO COME BACK. 35000 SERVICE TO HAVE NEW BRAKES AND ROTORS INSTALLED, APROX. $600. AFTER SERVICE, I DROVE HOME ABOUT 50 MILES AND PROBLEM GOT WORSE, INCLUDING A LOUD RUMBLING NOISE. I CALLED DEALER, AND THEY REFERRED ME TO A DEALER CLOSER TO MY HOME, 3 DAYS AND 300 MILES LATER, 2ND DEALER ASKED HOW MANY TIMES I HAD CHANGED THE BRAKES, BECAUSE I NOW, NEEDED ROTORS, AND WORSE, ALL MY TIRES WERE "CUPPED. " I ALSO NEEDED A WHOLE NEW SET OF TIRES...I ASKED 2ND DEALER IF IT WAS SAFE TO DRIVE MY CAR. THEY SAID IT WAS OK TO DRIVE, BUT RECOMMENDED CHANGING BRAKES, ROTORS AND TIRES @ A COST OF $1,100. DEALER ALSO EXPLAINED THAT THE LACK OF ROTATING A BALANCING TIRES COULD HAVE CONTRIBUTED TO THE UNEVEN WEAR (AKA: CUPPED TIRES). I WAS ALSO TOLD THAT THE LOUD RUMBLING NOISE, WOULD EVENTUALLY GO AWAY, SINCE THE TIRES HAD BEEN ROTATED. THE 2ND DEALER INVOICED THE 1ST DEALER FOR THIS SERVICE CHARGE. 3 DAYS LATER, I WENT TO GOODYEAR TIRE SHOP (FOR 3RD OPINON) BECAUSE I THOUGHT THE TIRES MAY BE DEFECTIVE. GOODYEAR ADVISED ME THAT CUPPED TIRES RESULT FROM UNEVEN WEAR (USUALLY RECOMMEND ROTATING & BALANCING TIRES EVERY 10K MI.), IF NOT, PROBLEMS W/BRAKES & ROTORS. GOODYEAR COULDN'T DETERMINE WHY THE PROBLEM OCCURRED @ ONLY 30K MI. SUCH A PROBLEM COULD OCCUR AT ABOUT

30K SERVICE, REPORTED TO DEALER THAT STEERING WHEEL SHAKES WHEN APPLYING BRAKES...ASKED DEALER TO CHECK ON ALIGHMENT PROBLEMS. DEALER NO ALIGNMENT NEEDED, BUT BRAKES WERE WORN DOWN 50% & ALSO NEEDED NEW ROTORS. DEALER INSISTED CAR OK TO DRIVE & ADVISED TO COME BACK @ 35K SERVICE TO HAVE NEW BRAKES & ROTORS INSTALLED @ APROX. $600. AFTER SERVICE, I DROVE HOME ABOUT 50 MI. & PROBLEM GOT WORSE, INCLUDING A LOUD RUMBLING NOISE. I CALLED DEALER & THEY REFERRED ME TO A DEALER CLOSER TO MY HOME, 3 DAYS & 300 MILES LATER, 2ND DEALER ASKED HOW MANY TIMES I HAD CHANGED THE BRAKES, BECAUSE I NOW, NEEDED ROTORS, AND WORSE, ALL MY TIRES WERE "CUPPED" & I ALSO NEEDED A WHOLE NEW SET OF TIRES...I ASKED 2ND DEALER IF IT WAS SAFE TO DRIVE MY CAR. THEY SAID IT WAS OK TO DRIVE, BUT RECOMMENDED CHANGING BRAKES, ROTORS & TIRES @ A COST OF $1,100. DEALER ALSO EXPLAINED THAT THE LACK OF ROTATING & BALANCING TIRES COULD HAVE CONTRIBUTED TO THE UNEVEN WEAR (AKA: CUPPED TIRES). I WAS ALSO TOLD THAT THE LOUD RUMBLING NOISE, WOULD EVENTUALLY GO AWAY, SINCE THE TIRES HAD BEEN ROTATED. THE 2ND DEALER INVOICED THE 1ST DEALER FOR THIS SERVICE CHARGE. 3 DAYS LATER, I WENT TO GOODYEAR TIRE SHOP (FOR 3RD OPINON) BECAUSE I THOUGHT THE TIRES MAY BE DEFECTIVE. GOODYEAR ADVISED ME THAT CUPPED TIRES RESULT FROM UNEVEN WEAR (USUALLY RECOMMEND ROTATING & BALANCING TIRES EVERY 10K MI.), IF NOT, PROBLEMS W/BRAKES & ROTORS. GOODYEAR COULDN'T DETERMINE WHY THE PROBLEM OCCURRED @ ONLY 30K MI. SUCH A PROBLEM COULD OCCUR AT

MAP FAILURE. BUT ALSO "COOLANT MIGRATION PROBLEM." WHEREIN, DUE TO FAULTY COOLANT RESERVOIR SENSOR SEAL, COOLANT MIGRATED OUT OF COOLANT RESERVOIR AND INTO WIRING HARNESS CAUSING SPEEDO AND CRUISE CONTROL FAILURES. WAS REPAIRED AT NO COST, AS WAS MAF. HOWEVER NUMEROUS TDI AND GASSER OWNERS ARE CONSTANTLY REPORTING MAF FAILURES.

ENGINE SPUTTERS WHEN IT HAS BEEN SITTING IN DAMP (RAIN, ETC.) CONDITIONS. SPARKS APPEAR AT SPARK PLUG CONNECTIONS (IGNITION COIL). VEHICLE WAS EXAMINED BY VW DEALER WHEN THE PROBLEM HAD INITIALLY OCCURRED. THEY INDICATED A FAULTY IGNITION COIL, BUT THE PROBLEM WAS NOT PRESENT THAT AFTERNOON. PROBLEM RECURRED WHEN IT WAS SUBSEQUENTLY DAMP, ETC. I HAD THE CAR CHECKED BY ANOTHER MECHANIC WHO COULD NOT TELL ANYTHING. I BROUGHT THE CAR FOR A TUNE-UP BACK TO THE DEALER WHO LOOKED AT IT INTITIALLY. I SPECIFICALLY ASKED FOR THE CONDITION OF THE IGNITION COIL, AND THEY TOLD ME IT WAS FINE. I BELIEVE THERE WAS A RECALL ON THIS PART FOR EARLIER VWS. *AK

CAR DIES WHILE DRIVING AT ANY SPEEDS NO POWER-BRAKES OR STEERING. *AK

FAILURE OF STARTER RELAY 109 COMMON ON JETTA TDI'S, SOURCE FROM DEALERS AND VW NEWSGROUPS ON THE INTERNET. THE CUSTOMER SERVICE (VWOA) SAID THAT THEY WILL NOT PAY UNTILL THEY ANALYZE THE PROBLEM. CASE NUMBER 104-85-703. *AK

ELECTRONIC WINDOWS DO NOT WORK AND WILL NOT ROLL DOWN. THEY WERE STUCK. ALSO, LEFT REAR SIDE WINDOW FELL IN, AND WILL COME BACK OUT.CONSUMER HAS BEEN TO DIFFERENT DEALERS, AND WAS TOLD IT WAS A COMMON PROBLEM. REGULATOR AND MOTOR NEEDED TO BE REPLACED. *AK

DRIVER'S SIDE AND PASSNGER SIDE WINDOWS HAVE FALLEN DOWN INTO DOOR DUE TO A FAULTY CABLE RETRACTOR. DEALER IS AWARE OF PROBLEM. PLEASE PROVIDE FURTHER DETAILS.*AK

DRIVER'S/ PASSENGER'S AND RIGHT REAR POWER WINDOWS HAVE ALL FALLEN FROM TRACKS INTO DOOR FRAME. PLEASE GIVE ANY FURTHER DETAILS.*AK

DRIVER/PASSENGER AND RIGHT REAR POWER WINDOWS HAVE FALLEN WITHIN DOOR FRM. PLEASE GIVE ANY FURTHER DETAILS.*AK

WHILE DRIVING ABOUT 65 MPH PASSENGER'S SIDE DOOR GLASS FELL DOWN DUE TO FAILURE ON GLASS SUPPORT. VEHICLE COULD NOT BE REPAIRED DUE TO OVER MILEAGE. PLEASE PROVIDE MORE INFORMATION.*AK

3 OXYGEN SENSORS BLEW UP AT DIFFERENT TIMES LESS THN 1 MONTH APART. VEHICLE WAS UNABLE TO RUN MOVE OR START. WHEN VEHICLE WAS STARTED, IT HAD A BURNING SMELL AS THOUGH IT WAS GOING TO BLOW UP. IT WAS $500.00 FOR THE 3 OXYGEN SENSORS TO BE REPLACED. DEALER STATED OXYGEN SENSORS WERE SENSITIVE.`*AK

CAR ACCELERATED FROM 5 MPH UNTIL HIT THE CAR IN FRONT.BRAKE DIDN'T WORK.THIS HAPPENED ONCE BEFORE. DEALER INSULTED DRIVER INSTEAD OF A FOLLOWUP. *AK

WE BAGAN EXPERIENCING PROBLEMS WITH THE TRANSMISSION IN THIS CAR WITHIN WEEKS AFTER BUYING IT, IT WAS SHIFTING OUT TO HARD AND SLIPPING. WE TOOK THE CAR TO CROWN VOLGSWAGEN IN BIRMINGHAM, AL IN APRIL 2001 WE WERE NOT SATISFIED AND THEN TOOK THE CAR TO QUALITY VOLGSWAGEN IN TUSCALOOSA, AL WHERE THEY REPLACED THE TRANSMISSION. THE CAR DDROVE NORMAL FOR ABOUT ONE MONTH THEN WE BEGAN NOTICING THE SAME PROBLEMS AGAIN WITH THE TRANSMISSION. ON 06-24-2001 THE TRANSMISSION FAILED AGAIN ONLY GOING INTO DRIVE AND NO OTHER GEARS. ALSO ON MAY 11, 2001 THE REAR WINDSHIELD EXPLODED AND CRACKED FOR NO APPARENT REASON WE HAD TO PAY FOR REPLACING IT. ALSO ON 06-20-2001 THE WATER/FLUID LIGHT BEGAN FLASHING ON THE DASHBOARD WE ALSO HAD THIS FIXED. WE WOULD DESPERATELY LIKE TO HEAR FROM YOU CONCERNING THIS COMPLAINT. ANY INFORMATION YOU CAN OFFER US WOULD BE GREATLY APPRECIATED. THANK YOU - MARTHA PARE. *AK

DRIVER'S POWER WINDOW WAS ROLLED UP AND SUDDENLY IT PLUNGED DOWN INTO THE DOOR. MOTOR STILL WORKED, BUT PIECES OF PLASTIC WERE BROKEN OFF ON INSIDE OF THE DOOR. DEALER STATED CLIP HAD STRESS SIGNS THAT CAUSED THEM TO COLLAPSE.

WINDOW ARMS SHOULD NOT BE BREAKING ON A 2.5YR OLD CAR WITH LESS THAN 50K MI. THIS IS A PRODUCT DEFECT. *AK

AUTOMATIC TRANSMISSION FAILED TO ENGAGE INTO FOURTH GEAR WHILE TRAVELING ON HIGHWAY, AND WILL KICK OUT OF FOURTH GEAR INTO THIRD GEAR WHILE DRIVING. DEALERSHIP HAS EXAMINED VEHICLE ,AND PERFORMED PROBLEM REOCCURRED TWO DAYS LATER. *AK THE DEALER REPLACED THE SENSOR FIRST AND LATER ON ADDED A PARALLEL CABLE. *YH

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

VEHICLE CONSUMES MORE OIL THAN REQUIRED, CAUSING LIGHT TO ILLUMINATE INTERMITTENTLY. DEALER HAS BEEN NOTIFIED. *AK

ENGINE BURNS ABOUT A QUART OF OIL EVERY 1000 TO 1500 MILES. DEALER IS WAITING ON VOLKSWAGEN FOR A FIX. AFTER READING OTHER NTSB COMPLAINTS AND TALKING TO OTHER VW OWNERS I FIND THAT THIS IS A MAJOR PROBLEM THAT VW IS HOPING WILL BLOW AWAY. ADDING OIL TO A NEW CAR EVERY 1000 TO 1500 MILES IS NOT ACCEPTABLE TO ME AS A CONSUMER. WHAT IS VW DOING ABOUT THIS?*AK

THIS IS NOT AN ISOLATED PROBLEM. THE RELAY 109 HAS BEEN BROUGHT TO VW'S ATTENTION SEVERAL TIMES. THEY HAVE ISSUED A TECH TIP ON THEIR WEBSITE TO DEALERS. MY DEALER REPLACED THE WRONG PART AND CHARGED ME FOR IT. NOW I HAVE TO WAIT FOR THEM TO TEST IT BEFORE THEY REFUND MY MONEY. THIS HAPPENED TO ME SEVERAL TIMES ON THE HIGHWAY, IN TRAFFIC. WHEN YOU ARE STALLED IN THE MIDDLE LANE ON A ROAD AND YOU SEE CARS COMING YOU HOPE THEY SEE YOU AND DON'T RUN THROUGH THE BACK OF YOU. THIS IS A SERIOUS PROBLEM AND VW IS IGNORING IT. IN REGARDS TO THE FUEL INJECTION, THEY ARE GOING THROUGH THESE TOO. THE TDI ENGINE IS GETTING CLOGGED (THEY DON'T KOW WHY) AND CAUSE THE FUEL INJECTOR TO FAIL. MY DEALERSHIP HAS HAD MINE FOR A WEEK. PART IS ON BACK ORDER. VW IS NOT RESPONSIVE.*AK

THIS CAR WAS PURCHASED NEW IN JULY 2000. IT IS THE NEWLY REDESIGNED JETTA. SINCE IT'S PURCHASE THE CAR HAS BEEN IN THE SHOP 9 TIMES FOR WATER/AIR LEAKS, TWICE FOR FAILED DRIVERS SIDE FRONT SUSPENSION STEERING FAILURE, NAMELY THE SHOCK, BEARING, SPACER, RETAINER (STRUTS). IN ADDITION SEVERAL PIECES OF THE INSIDE MOLDING HAVE DETACHED. ONE OF THE LARGEST SAFETY ISSUES FOR ME, OTHER THAN THE STRUT, IS THE POORLY DESIGNED FLOOR MATS WHICH POP LOOSE, SLIP FORWARD , AND CATCH THE GAS PETAL CAUSING ACCERLARATION. THE AIR CONDITIONER HAS MOLDED OVER TWICE. I HAVE INFORMED BOTH THE SELLER AND THE MANUFACTURING OF MY COMPLAINTS AND HAVE DEMANDED A REFUND OR A LEMON LAW TAKE BACK. I AM NOT SURE WHAT TO DO BUT FEEL VW HASN'T BEEN HONEST ABOUT ALL THE PROBLEMS THE "NEW" VW HAS HAD. I JUST WANTED TO FILE THIS COMPLAINT IN CASE OTHER OWNERS OUT THERE ARE EXPERIENCEING THE SAME PROBLEMS I AM AND HAVE NOT RECEIVED ANY HELP FROM VW ALSO.*AK

REAR MIDDLE SEATBELT IS IN LOCKED POSITION, CONSUMER UNABLE TO USE IT. *AK CONSUMER STATES THE RACKET MECHANISM WHIS IS DESIGNED TO CATCH IN AN ACCIDENT BUT BE FREE TO MOVE UNDER NORMAL CIRCUMSTANCES, HAS LOCKED AND THE BELT IS TIGHT AGAINST THE SEAT BACK, THIS PREVENTS THE MECHANISM FROM RELEASING. *JB

FAULTY DRIVER'S SIDE POWER WINDOW REGULATOR IS DANGEROUS BECAUSE THE WINDOW FALLS DOWN INTO THE DOOR. THE DRIVER MUST NEGOTIATE CONTINUED DRIVING WITHOUT AN OPERATION WINDOW AND IS SUBJECT TO SAFETY RISK.

REAR CENTER SEATBELTS JAM, AND WILL NOT COME LOOSE AT ALL. DEALERSHIP IS AWARE OF PROBLEM.*AK

VEHICLE WAS INVOLVED IN A SIDE COLLISION. UPON IMPACT, PASSENGER'S SIDE AIRBAG DID NOT DEPLOY. MANUFACTURER HAS BEEN NOTIFIED.*AK

WHILE DRIVING AT HIGHWAY SPEEDS VEHICLE LOSES POWER AND WILL NOT SHIFT INTO GEARS, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK

WHEN SHIFTING GEAR INTO REVERSE AND STEPPED ON BRAKES TO STOP VEHICLE , AND THEN PUT IT IN DRIVE, VEHICLE ROARED UP, AND THERE WAS A DELAY IN SHIFTING FROM REVERSE INTO DRIVE. DEALERSHIP WAS NOTIFIED BY CONSUMER.*AK WHEN GEAR WAS SHIFTED FROM REVERSE TO DRIVE, THE VEHICLE ROLLS BACK ABOUT 2 FEET BEFORE MOVING FORWARD. THE CONSUMER'S INTERNET RESEARCH RESULT INDICATED THAT OTHER CONSUMERS OF THIS MAKE OF VEHICLE HAD THE SAME PROBLEM. *YH

WHEN TRAVELING CONSUMER HAS TO PUT 1 QUART OF OIL EVERY THOUSAND MILES. DEALERSHIP IS AWARE OF PROBLEM.*AK

AFTER I PUT DOWN THE REAR SEAT (TO OPEN UP THE 60/40 SPLIT) THE CENTER SEATBELT LOCKS. I HAVE LOOSENED THE SEATBELT TO ENSURE SLACK BUT IT STILL LOCKS MAKING THE CENTER SEATBELT UNUSABLE. THIS HAS HAPPENED 3 TIMES. EACH TIME I HAVE HAD TO HAVE IT FIXED IN ORDER TO MAKE IT USABLE AGAIN.. I DO PLAN TO SEND THIS COMPLAINT TO VW AS WELL AS PAUL FORD CLARK.*AK