1.ON 3/23/2017 I PHYSICALLY SIGNED (INK SIGNATURE) TO PURCHASE A USED 2008 JETTA 2.WITHIN A WEEK THE 08 JETTA BROKE DOWN ON THE HIGHWAY 3.I IMMEDIATELY NOTIFIED (SELLER) PLEASANT VALLEY MOTORS, RALEIGH, NC (PVM) AND TOLD ME TO TOW IT TO MY HOME AND PVM WILL TOW THE VEHICLE WITH THEIR MECHANIC & FIX THE PROBLEM. 4.WHILE VEHICLE SAT FOR A WEEK, I HAD A MOBILE CO. CONDUCT A DIAGNOSTIC. RESULTS:REAR BRAKES ON DRIVER-SIDE WERE METAL TO METAL AND NEEDED TO BE REPLACED,ALSO CLUTCH WAS NOT FUNCTIONING, SLVE CYLINDER NEEDED TO BE REPLACED, ALSO NUT THAT HOLDS SHIFTER MECHANISM DOWN WAS BROKEN AND SOMEONE TRIED TO WELD IT BACK AND WOULD NEED TRANSMISSION TO REPAIR IT. 5.ON 3/31/2017 THE 08 JETTA WAS FINALLY PICKED UP BY PLEASANT VALLEY MOTORS 6.IN THE INTERIM, I HAD TO RENT VEHICLES TO GO TO WORK ETC. 7.PVM, OFFERED A VEHICLE IN WHICH THEY CAME UNANNOUNCED TO TOOK THE LOANER DUE TO THEM CLOSING DOWN ABRUPTLY. 8. ON MAY 12, 2017, WITH MY 08 JETTA IN THEIR POSSESSION STATED THEY WERE CLOSING AND I WILL NEED TO PAY THEIR UNKNOWN MECHANIC THE REPAIRS. 9. I REQUESTED FOR PVM TO FURNISH A MECHANICAL VEHICLE REPORT, LOCATION AND STATUS ON THE VEHICLE. I RECEIVED NOTHING BUT BACK AND FORTH CONFIRMATION FROM UNKNOWN REPS UPON PVM CLOSING. 10. PLEASE NOTE: I RECEIVED HARASSING PHONE CALLS FROM "AL" A SALES AGENT WITH PVM THAT WAS NEVER LICENSED TO SELL IN NORTH CAROLINA. 11. SINCE MAY 12, 2017, PVM AND THEIR MECHANIC WAS NEVER SEEN AND MY VEHICLE I NEVER HAD IN MY POSSESSION TO DATE. 12. I INFOR
2008 Volkswagen Jetta Sportwagen
Owners filed 2 complaints about this vehicle with federal regulators, most often about the air bags. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Unknown or Other | 1 | 0 | 0 | 0 | |
| Air Bags | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsTL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A FAILURE WITH THE REAR PASSENGER SEAT. THE INDEPENDENT MECHANIC RESET THE AIR BAG WARNING INDICATOR; HOWEVER, THE INDICATOR CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ILLUMINATION WAS DUE TO AN AIR BAG FAILURE LOCATED AT THE DRIVER'S SEAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 136,000.
2 of 2 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.