Owners filed 82 complaints about this vehicle with federal regulators, most often about the fuel system, gasoline › delivery. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Fuel System, Gasoline › Delivery
30
0
3
0
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
8
0
2
0
Unknown or Other
3
1
0
0
Engine and Engine Cooling › Engine
3
0
1
0
Electrical System › Ignition
3
0
0
0
Tires
2
0
0
0
Steering › Steering Wheel/Handle Bar
2
0
0
0
Fuel System, Other › Delivery › Hoses, Lines/Piping, and Fittings
2
0
0
0
Fuel System, Gasoline › Fuel Injection System › Fuel Rail
2
0
0
0
Equipment › Appliance › Air Conditioner
2
0
0
0
3 safety recalls
Part 573 reports
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings00V039000
Filed Feb 15, 200011,400 vehiclesVolkswagen Of America,inc
Defect. VEHICLE DESCRIPTION: MINI VANS. THE CONNECTING ENDS OF THE FUEL FEED AND RETURN HOSES IN THE ENGINE COMPARTMENT CAN "SETTLE" OVER TIME WHICH COULD CAUSE THE FASTENING CLAMPS TO LOSE THEIR TIGHT FIT AND PERMIT FUEL TO SEEP OUT AT THE HOSE CONNECTION.
Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy. DEALERS WILL REPLACE THE FUEL FEED AND RETURN HOSES.
Steering › Steering Wheel/Handle Bar94V058000
Filed Apr 4, 19948,350 vehiclesVolkswagen Of America,inc
Defect. THESE STEERING WHEELS AND INCLUDE A UNIVERSAL JOINT WHICH IS ATTACHED TO STEERING SHAFTS AND SECURED BY LOCKING BOLTS. THE UNIVERSAL JOINT'S UPPER LOCKING BOLT WAS NOT SUFFICIENTLY TORQUED DURING MANUFACTURE, AND CAN EVENTUALLY LOOSEN.
Risk. IF THE UPPER LOCKING BOLT HOLDING THE STEERING ASSEMBLY'S UNIVERSAL JOINT LOOSENS, IT CAN RENDER THE STEERING SYSTEM INOPERATIVE AND CAUSE AN ACCIDENT.
Remedy. DEALERS WILL REMOVE THE PRESENT UNIVERSAL UPPER LOCKING BOLT, INSTALL A NEW ONE, AND TORQUE IT TO SPECIFICATIONS.
Filed Sep 3, 19932,400 vehiclesVolkswagen Of America,inc
Defect. THE HANDLE OF THE EMERGENCY BRAKE CONTAINS A TORSION SPRING WHICH IS DESIGNED TO ENSURE THAT THE LOCKING MECHANISM REMAINS FIRMLY ENGAGED UPON APPLICATION OF THE EMERGENCY BRAKE. SOME OF THESE SPRINGS MAY HAVE BEEN IMPROPERLY INSTALLED.
Risk. AN IMPROPERLY INSTALLED SPRING CAN CAUSE THE EMERGENCYBRAKE TO RELEASE. IF THE VEHICLE IS NOT PROPERLY SECURED, IT COULD SET ITSELFIN MOTION AND CAUSE AN ACCIDENT.
Remedy. DEALERS WILL INSTALL A LONGER TENSION SPRING TO PROVIDE SUFFICIENT TENSION.
What owners reported
Newest filings
Fuel/Propulsion System
Filed Oct 4, 2015189,000 milesCA
FUEL LINE LEAKS AND LEARNT THERE IS A RECALL IN CANADA WITH OWNERS COMPLAINED OF THE SAME ISSUES. DEFECTIVE FUEL LINE SYSTEM WAS INSTALLED.
Engine and Engine Cooling › Engine
Filed Oct 14, 2008131,000 milesNV
TL*THE CONTACT OWNS A 1993 VOLKSWAGEN EUROVAN. WHILE DRIVING 5 MPH, THE ENGINE ON ONE SIDE OF THE VEHICLE BECAME COMPLETELY LOOSE AND FELL TO THE GROUND. THE PAN, WHICH SUPPORTED THE ENGINE, FELL ONTO THE STREET AND DRAGGED ON THE GROUND. AN ENGINE BRACKET, TO WHICH THE ENGINE IS BOLTED, NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE. THE VEHICLE IS CURRENTLY PARKED AT AN AUTO REPAIR SHOP AWAITING THE PARTS FOR THE REPAIR. THE PARTS WOULD COST $450; HOWEVER, THE REPAIR SHOP IS GIVING HIM A DISCOUNT. THE MANUFACTURER WOULD NOT ASSIST. THE FAILURE MILEAGE WAS 131,000.
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed May 14, 2007NC
TL*THE CONTACT OWNS A 1993 VOLKSWAGEN EUROVAN. THE CURRENT MILEAGE WAS 200000. THE VEHICLE WAS SERVICED FOR NHTSA RECALL# 00V039000, REPLACING PART NUMBER 701201363E FUEL LINE, FEED AND PART NUMBER 701201363C FUEL LINE, RETURN. THE CONTACT STATED THAT HIS 1995 HAS THE SAME PARTS ON IT, BUT ARE NOT EXPERIENCING ANY PROBLEMS AS OF YET. THE CONTACT STATED THAT VOLKSWAGEN SHOULD RECALL THE 1995 AND ANY VEHICLES THAT ARE USING THESE PARTS. THE CONTACT WANTS TO GET HIS 1995 REPAIRED BUT VOLKSWAGEN WILL NOT SELL HIM THE PART.
Electrical System › Wiring › Front UnderhoodFire
Filed Jun 24, 2005MI
DT: CONTACT STATES A 1993 EURO VAN VOLKSWAGEN BURNED WHILE DRIVING. SMOKE STARTED COMING OUT FROM UNDERNEATH THE HOOD. THERE WAS NO ONGOING INVESTIGATION TO DETERMINE THE CAUSE OF FIRE.*AK
Steering › Hydraulic Power Assist SystemCrash
Filed Jul 23, 2004GA
WHILE MERGING ONTO THE HIGHWAY STEERING WHEEL FAILED. CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. VEHICLE CONTINUED TO ACCELERATE. CONSUMER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND VEHICLE WENT DOWN INTO AN EMBANKMENT AND FLIPPED OVER THREE TIMES. THE DRIVER WAS NOT INJURED. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC WAS NOT ABLE TO DUPLICATE THE PROBLEM. CONSUMER INFORMED THE DRIVER THAT RECALL 94V058000 APPLIED TO THIS VEHICLE. HOWEVER, MECHANIC DETERMINED THAT THIS RECALL WAS NOT FOR THIS VEHICLE. *AK
Unknown or Other
Filed Aug 26, 200360,000 milesCA
FUEL/TEMPERATURE GAUGE ONLY WORKS OCCASIONALLY. I WAS QUOTED A PRICE OF $700.00 TO REPLACE AT DEALER SEVERAL YEARS AGO BUT I KNOW OF THREE OTHER VW EUROVANS WITH THE SAME PROBLEM AND I JUST FOUND AN ARTICLE STATING THAT REPLACEMENT DOESN'T SOLVE THE PROBLEM, THE EXISTING BOARD HAS TO BE SOLDERED. I THINK VW SHOULD COVER THIS AS IT IS DANGEROUS FOR ALL CONCERNED TO TRAVEL WITHOUT KNOWING THE CAR TEMPERATURE OR HOW MUCH FUEL THERE IS. *NLM
Power Train › Clutch Assembly
Filed Feb 3, 2003CA
WHILE DRIVING THE CLUTCH WENT OUT CAUSING THE VEHICLE TO LOSS ACCELERATION. PH CLUTCH FAILED AT 22921, 61346 AND 80660 MILES. OTHER PROBLEMS INCLUDED GRINDING NOISE, NO SHIFT ENGAGEMENT. WORN CLUTCH ASSEMBLY AND SHIFT RELAY BUSHING REPLACED. *TT
Fuel System, Gasoline › Delivery
Filed Sep 11, 2000TX
VOLKSWAGEN ISSUED A RECALL FOR REPLACING THE CRIMPED FUEL LINE FITTINGS AT THE UPPER END OF THE FUEL LINES (VW CAMPAIGN UN) ALREADY. THE FAILED FITTINGS ON MY VEHICLE ARE AT THE LOWER END OF THE PLASTIC FUEL LINE, WITH THE SAME PROBLEM - WHEN "COLD" THE. *AK
Fuel System, Gasoline › Storage
Filed Aug 18, 2000CO
RECALL 00 V039 000. PARTS THAT ARE NEEDED TO PERFORM THE RECALL ARE NOT AVAILABLE.*AK
Unknown or OtherCrash
Filed Jul 31, 2000PA
INSTRUMENT PANEL GAUGES NOT RESPONDING, WHEN CONSUMER WENT OT TEST GAUGES THE VEHICLE WAS PARKED IN FIRST GEAR WITH THE EMERGENCY BRAKE ENGAGED, WHEN THE IGNITION KEY WAS TURNED THE VEHICLE STARTED AND RAN INTO THE GARAGE CAUSING EXTENSIVE DAMAGE, THE DESIGN OF THE MANUAL TRANSMISSION (NO CLUTACH SAFETY SWITCH) ALLOWS FOR ACCELERATION WITHOUT ENGAGMENT OF THE CLUTCH. *YH
Electrical System › Wiring › Front UnderhoodFire
Filed Jul 26, 2000CA
CONSUMER WAS TRAVELING ABOUT 15MPH ON A RESIDENTIAL STREET. SHE HAD THE WINDOW ROLLED UP, AND SHE STARTED FEELING SICK. SHE PULLED OVER AND NOTICED WHITE SMOKE COMING FROM HOOD AREA. CONSUMER WENT TO GET HER HUSBAND, AND WHEN SHE RETURNED VEHICLE WAS IN FLAMES. VEHICLE WAS TOTALED. *AK PRIOR TO THE RECALL THE FUEL LINE FAILED (00V-039). CUSTOMER LATER FOUND OUT THAT THERE WAS A RECALL. *YH
Fuel System, Gasoline › Storage › Tank Assembly
Filed Jun 30, 2000CA
RECALL 00V039000 VW/ FUEL LEAKAGE; VOLKSWAGEN OF AMERICA WILL NOT PAY THE FULL PRICE OF CORRECTING RECALL CAMPAIGN. VOLKSWAGEN WANTS CONSUMER TO PAY OVER $900.00 IN LABOR CHARGES. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Fuel System, Gasoline › Delivery
Filed Jun 16, 2000NC
A RECALL ON FUEL LINES WAS ISSUED IN MARCH OR APRIL. UP TO THIS DATE VWOA REFUSES TO PERFORM THE REQUIRED FUEL LINE REPLACEMENT. I HAVE HAD TWO APPOINTMENTS WITH A DEALER (AFTER VWOA AUTHORIZED THE REPLACEMENT OVER THE PHONE) AND BOTH TIMES I WAS SENT HOME. THE FIRST TIME THE DEALER CLAIMED THERE WAS NOT RECALL. AFTER VWOA CALLED HIM HE CONSENTED TO PERFORMING THE RECALL. AS I PICKED UP THE VAN I RECEIVED A STATEMENT THAT THE LINES WERE PERFORMING ACCORDING TO WV SPECIFICATIONS. WHEN I CHECKED UNDER THE HOOD I REALIZED THAT THEY HAD NOT CHANGED THE LINES. I BELIEVE THEY WERE FRAUDULENT. WHEN I QUESTIONED THE MANAGER HE CLAIMED THERE WAS NO RECALL. THE SECOND TIME HE CLAIMED HIS FACTORY REP DID NOT AUTHORIZE THE REPAIR. THE VW DEALER IN QUESTION IS LAND VW IN DURHAM, NC. THE SERVICE MANAGER IS DAVE WILCOX. HE SIMPLY REFUSES TO FIX THE FUEL LINES. I BELIEVE VWOA IS TRYING TO COVER UP AND STALL. MY LINES ARE LEAKING BUT NOONE WILL FIX THEM. WHY DOES THE GOVERNMENT NOT ENFORCE MANDATED RECALLS?? HOW LONG WILL IT TAKE BEFORE VW AND THE GOVERNMENT WILL TAKE ACTION? HOW MANY EUROVANS HAVE TO GO UP IN FLAMES. I WANTED THE LINES REPLACED BEFORE I DRIVE THE VAN TO IDAHO FROM NC (WE ARE MOVING) BUT THE DEALER REFUSES. MY NEW ADDRESS IS 2062 CASSIA ST, POCATELLO, ID 83201 (NO PHONE, YET--BUT MY EMAIL REMAINS THE SAME). HOPE I GET THERE W/O AN ENGINE FIRE.
Fuel System, Gasoline › Delivery
Filed Jun 12, 2000PA
NEVER NOTIFIED OF ANY RECALLS, INCLUDING CURRENT, INCLUDING ONES REPAIRED. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
Fuel System, Gasoline › Delivery
Filed May 22, 2000TX
FUEL LEAKAGE IN ENGINE COMPARTMENT DUE TO DEFECTIVE RUBBER FUEL LINE CONNECTORS. REPAIRED TWICE, SECOND REPAIR PAID FOR BY VW. *AK *ML
Fuel System, Gasoline › Delivery
Filed May 19, 2000PA
RECALL 00V039000. NO NOTIFICATION AS REQUIRED. DURING TELEPHONE CALLS, ETC.VW REFUSES TO FIX. *AK
Fuel System, Gasoline › Delivery
Filed May 18, 2000FL
AFTER STOPPING COULD DETECT THE SMELL OF FUEL INSIDE OF VEHICLE, EVEN WITH THE A/C ON. CONSUMER THOUGHT IT WAS A FUEL LINE. *AK
Fuel System, Gasoline › Delivery
Filed Apr 26, 2000PA
VEHICLE EXPERIENCING FUEL LEAKAGES FROM THE FUEL LINE FIXING. REPAIRS WERE DONE BY A DEALER AT CONSUMER'S COST. PROBLEM IS REOCCURRING, MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER RECALL 00V039000 DUE TO VIN. *AK
Fuel System, Gasoline › Delivery
Filed Apr 22, 2000PA
FUEL LINE LEAKS. VW DENIED ANY RECALL DURING SEVERAL TELEPHONE CALLS. *AK
Fuel System, Gasoline › Delivery
Filed Apr 11, 2000FL
LEAK AT RETURN LINE AND FUEL MANIFOLD. FUEL DRIPPED ON DISTRIBUTOR LOCADED DIRECTLY BELOW. USED HALON FIRE EXTINGUISHER TO PREVENT FIRE.*AK
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 15, 2000. Source: NHTSA Office of Defects Investigation.