Page 2 of 2 · complaints 51–80 of 80

2014 Volkswagen CC complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Air Bags
Filed Dec 13, 2016CT

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Dec 4, 2016CA

TAKATA RECALL - WE FEEL UNSAFE DRIVING A VEHICLE WITH AIRBAGS THAT COULD POTENTIALLY KILL US. WE HAVE CONTACTED VOLKSWAGEN AND THEY TOLD US THEY CANT DO ANYTHING ABOUT IT. WE ALSO CANNOT RE-SELL THIS CAR SINCE IT HAS A SAFETY RECALL. THIS CAR IS A LEMON SINCE IT CANNOT BE FIXED. *TR

Air Bags
Filed Nov 14, 2016NY

TAKATA INFLATORS...CAN YOU OR SOMEONE PLEASE GIVE ME SOME INFORMATION AS TO WHEN I CAN LOOK FORWARD TO HAVING MY VEHICLE FIXED AND NOT A POTENTIAL DEATH TRAP. WITH DEER SEASON HERE ITS REALLY QUITE SCARY.

Air Bags
Filed Nov 4, 2016MD

TAKATA RECALL. I HAVE BEEN WAITING SINCE FEBRUARY 2016 FOR A REMEDY TO THE AIRBAG RECALL ON MY CAR. THERE IS NO WAY FOR ME TO FIX WHAT COULD BE A POTENTIALLY LIFE-THREATENING SITUATION, AND I HAVE TO BE ABLE TO DRIVE MY CAR.

Air Bags
Filed Nov 3, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 18, 201648,000 milesGA

I WAS TRYING TO TRADE MY CARIBOU AND THE DEALER SAID MY MAR IS OF NO VALUE.

Air Bags
Filed Oct 6, 2016KY

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS UNAVAILABLE. UPDATED 01/06/2017*CT UPDATED 01/23/17.*JB

Air Bags
Filed Sep 25, 20169,000 milesFL

TAKATA RECALL RECALL NOTICE RISK OF DEATH

Air Bags
Filed Aug 31, 2016FL

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/30/16*LJ UPDATED 03/09/17.*JB

Air Bags
Filed Aug 24, 2016IN

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed Aug 19, 2016CA

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT STATED THAT THE HARDWARE FOR THE STEERING WHEEL WAS ON A NATIONAL BACK ORDER FOR A MANUFACTURER'S RECALL. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE DEALER WOULD BE SUPPLIED WITH THE PARTS FOR THE RECALL REPAIR. THE CONTACT AHD NOT EXPERIENCED A FAILURE. THE VIN AND NHTSA CAMPAIGN NUMBER WERE NOT AVAILABLE.

Air Bags
Filed Aug 8, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/28/16*LJ UPDATED 11/02/16.*JB

Air Bags
Filed Aug 5, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 4, 2016MA

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 2, 2016CA

TAKATA RECALL. I WOULD LIKE TO GET RID OF THIS VEHICLE, BUT IT IS COSTING ME AN EXTRA $10,000 IN EQUITY BECAUSE OF THIS RECALL. IS THERE ANYTHING THAT CAN BE DONE TO NEGATE THIS SITUATION OR ASSIST IN GETTING RID OF THESE RECALLED VEHICLES?

Air Bags
Filed Jul 1, 2016LA

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jun 27, 2016NJ

TAKATA RECALL - LETTER STATES: IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS.

Air Bags
Filed Jun 21, 2016NJ

TAKATA RECALL PURCHASED THIS CAR AFTER FEBUARY RECALL. DID NOT KNOW THERE WAS A RECALL UNTIL I RECEIVED A NOTICE IN APRIL. DEALER NEVER MENTIONED THE RECALL OR THAT THERE WAS NO SOLUTION! I AM TAKING THIS CAR BACK TO DEALER TOMORROW AND ASKING FOR A REFUND! HOW CAN THEY SELL CARS WITH KNOWN ISSUES AND NO SOLUTION?

Air Bags
Filed Jun 17, 2016WA

TAKATA RECALL I LEASE A VW '14 CC AND RECEIVED THE RECALL LETTER IN THE MAIL IN APRIL AND VW IS YET TO HAVE A SOLUTION OR A REMEDY TO SOLVE THE AIRBAG ISSUE. BECAUSE OF THIS, I AM WANTING TO EXIT MY LEASE EARLY (LEASE IS UP IN MARCH '17). VW REFUSES TO BUY-BACK MY VEHICLE AND WILL NOT PROVIDE ME A DIFFERENT CAR TO DRIVE THAT IS SAFE WHILE THEY FIND A SOLUTION TO THE AIRBAG ISSUE. I DO NOT FEEL SAFE DRIVING MY CAR AND I FEEL IT IS VW RESPONSIBILITY TO RECTIFY THIS ISSUES AND ALLOW ME TO GET OUT FROM UNDER MY VEHICLE THAT IS NO LONGER SAFE TO DRIVE. I HAVE CONTACTED THE MANUFACTURER WHO REFUSES TO PROVIDE ANY HELP OR BUY BACK ANY VEHICLES.

Air Bags
Filed Jun 16, 2016MI

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed May 16, 2016AZ

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD BE ABLE TO ASSIST AND TO CONTINUE TO OPERATE THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 16, 2016GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME THAT THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 4, 2016CT

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ....UPDATED 07/05/16 *BF

Air Bags
Filed May 2, 2016SC

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 29, 2016CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Dec 17, 20157,800 milesGA

CAR HAS 8200 MILES. STARTED TO NOTICE WHEN EXIT THE FREEWAY A RUMBLING SOUND, AFTER FEW TRIPS I NARROWED THE PROBLEM TO FRONT DISC BRAKES. SEEMS LIKE THEY ARE WARPED. AFTER 2 TIMES OF TAKING THE VEHICLE FOR INSPECTION TO SAVANNAH VOLKSWAGEN, THEY GAVE ME FEEDBACK THAT PROBLEM IS NORMAL. THE PROBLEM IS MORE ACCUTE WHEN BRAKES WARM UP A BIT AFTER DRIVING ON THE FREEWAY. DONT KNOW WHAT TO DO SINCE VW CUSTOMER SERVICE TELLS IS OK.

Wheels
Filed Apr 12, 20151,067 milesNJ

DRIVING ON US-95 OUTSIDE OF PHILADELPHIA PA. CHANGED LANES FROM LEFT LANE TO CENTER. SMALL RUT BETWEEN LANES. RIGHT FROM WHEEL FAILED. WHEN CHANGING THE TIRE, I NOTICED THE WHEEL COMPLETELY CRACKED ALONG THE CIRCUMFERENCE ON THE FLAT SECT WHERE IT MEETS THE SIDE RAMP OF THE WHEEL GOING TOWARDS THE BEAD. THE TIRE STAYED IN PLACE, BUT THE WHEEL BROKE INTO 2 SECTIONS. THERE IS NO EVIDENCE OF POT HOLE DAMAGE. LIKE A LARGE CHUCK OR CRACK IN SIDE WALL OF TIRE OR RIM. I BELIEVE THIS IS A DEFECT. *TR

Tires
Filed Mar 21, 20152,379 milesNJ

NORMAL DRIVING AUTO WHEN TIRE WENT TOTALLY FLAT. REPLACED IT WITH SPARE TIRE. PARKED CAR AND TWO HOURS LATER, A SECOND TIRE HAD GONE FLAT. NO DISCERNIBLE DAMAGE TO TIRE OR RIM TO ACCOUNT FOR FLAT. *TR

Unknown or Other
Filed Dec 12, 20141,062 milesMI

I LEASED A VW CC 2014 MY VEHICLE ON NOV 20 2014. ON DEC 1 2014, WHEN I WAS BACKING UP AT MY OFFICE LOCATION I SAW A WHITE LINE ON THE DISPLAY UNIT. I TOOK IT TO THE DEALER TO FIX IT. THEY REVIEWED THE ISSUE AND REPLACED THE CENTER DISPLAY. HOWEVER ON 11-DEC-2014 THE SAME ISSUE OF CENTER LINE APPEARED ON THE SCREEN. AFTER HAVING THE CAR FOR A DAY, THE VW TOLD ME ITS BY DESIGN THAT A CENTER SHALL COME UP WHEN THERE IS SUN. THIS IS SAFETY ISSUE AND I HAVE PICTURES AND VIDEOS OF THIS BEHAVIOR. I HOPE YOU CAN HELP ME RESOLVE THIS. *TR

Vehicle Speed ControlCrash1 injured
Filed Mar 28, 20143,000 milesCA

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION CAUSING THE VEHICLE TO CRASH INTO A STEEL POLE AND A SECOND VEHICLE. THE CONTACT SUFFERED HEAD AND STOMACH INJURIES DURING THE CRASH. A POLICE REPORT WAS FILED. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Volkswagen CC → · Every CC year → · How the figures are calculated →