2019 Volkswagen Atlas complaints

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that the vehicle continued to experience issues and has since been traded in.

Error Airbag keeps coming on and dealership cant find issue and cant replicate problem but it happens every time we get in car and are driving. This is very dangerous if we get in a accident and airbags dont deploy. Also There has been some weird electrical issues with vehicle that cause lights to flicker and turn on and off inside car dash. Dealership cant figure it out due to not replicating issue. Last issue is with brakes. Something in the electrical system is causing brakes to fully engage slamming us into the dash board and windshield. Has happened 3 times since owing vehicle. Dealership again said they cant replicate issue. This is getting to be the worse car we have purchased. First time owning a Volkswagen and probably the last time.

While driving along the interstate on a clear day, I heard a loud explosion that sounded like a very, very loud pop. It took me a moment to realize that my sunroof had essentially exploded. I have a large panoramic sunroof, and the front section was completely shattered, and a section toward the middle of the side that touches the middle panel was blown out, with a small section missing. I pulled over on the road and realized that the entire front section of glass was buckled up, bowing upward to the center to the point where it seemed to explode. I heard nothing before the pop and saw no object coming from the road or elsewhere. Traffic on the opposite side of the interstate was at a standstill and it's unlikely anything came from that side that I may not have seen. It looks like the sunroof bowed upwards under pressure and exploded in the middle. Fortunately, my sunshade was closed and this kept pieces of glass from falling on me and my passenger. Also fortunately, I was able to react with safety. A young driver may not have been able to maintain control of the vehicle with the loud exploding noise. Since it happened, the glass has continued to fall, so the hole now is bigger than what it was initially. I contacted VW and was told they could examine the car and send pictures to VW to see if they would cover it under the car's 72K mile warranty, but I would have to wait 7-10 days for an answer. They did not offer to provide me with a car while I wait. I am replacing it throu

The contact owns a 2019 Volkswagen Atlas. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The contact stated that the Forward Collision Avoidance Emergency Automatic Braking engaged and the vehicle came to an abrupt stop. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the mechanic mentioned an unknown wiring harness that might be the cause of the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 72,000.

While driving my 2019 Volkswagen Atlas, there was a sudden and significant loss of power accompanied by a check engine light and "ECP" warning light. My engine was sputtering and and would not accelerate. I immediately needed to pull off the road as it was not safe for other drivers. I turned the car off and then back on. The "ECP" light went away but the CEL remained and the engine still had a noticeable sputter. I brought my car to a local VW dealer for inspection. They diagnosed the issue as a faulty fuel injector that needed immediate replacement. Any further damage could cause a fuel leak which may lead to a fire hazard. They told me this was a known issue with VW Atlas'. After doing some further research, I see that an NHTSA investigation has already been issued regarding this issue. There are multiple Atlas owners who have reported the exact same issue. I reported this to VW customer service today and they told me they did not consider this a widespread issue, and until a recall is issued, there is nothing they can/will do. There have been no issues with the car prior to this, and this issue occurred out of the blue. It is extremely frustrating because, not only is this resulting in an insanely expensive repair, but my son was in the car with me when the car suddenly lost power on a busy highway. This is a significant issue impacting a larger population of VW owners. Thankfully for us, this was caught before there was a major fuel leak and danger of fire like many othe

I was travelling at about 60 mph on a two lane road with no area to pull over. The car all the sudden slowed and to keep speed required alot more rpm. I found a place to pull over. I saw no lights but as I tried to get back on the road the traction control light came on. I thought it was because I was in some dirt. But as tried to get back to speed the car started to smell, was very sluggish, and required more power than ever before to come close. I pulled over again to find that the brakes were smoking. From my estimate the brakes were on this whole time. I shut the car down and then everything was fine again, if I left my foot off the gas and had the car in drive it would slowly move forward. Then the whole thing happened again, I could tell the behavior because the car would drop speed and then engine would be reving trying to keep speed. I pulled over again to restart the car to get it back to normal. This whole process at least 4 more times. Sometimes it happened after braking for a little bit and other times withoutbdping anything.

Without warning the airbag error light has come on

1. The SUV battery will die at any given time. I've replaced it twice already 2. The care will give the all red notification that you're about to get in an accident, the car will then break fast then turn off

Problem first started in April 2022, start/stop malfunction, then the engine light would come on and car would decelerate until I pull over to the side of the road and turn off the engine. Once it restarted then it was okay. Brought it to the Dealer and they fixed it. Got the car back and it was working fine. However we noticed that the car RPMs would go up when pressing on the brake. Then in July into August while driving on the toll-roads at 65-70 mph, car engine would make straining noise then ETC and engine light come on, then the car decelerate. We press on the gas pedal and it would not pick up speed. It drastically reduced speed from 70 mph to 55mph. We would have to move to the shoulder and turn car off. Wait then then start the car. The car would be fine for another 2 weeks, before doing same thing. Finally on 8/26/22 it did same thing reduced speed on toll-road, would not pick up speed, ETC and Engine light came on with radiator light. But then it also overheated. We drove it home at 15mph. Then had it towed to dealer to be fixed, the radiator light was still on. We are hoping that this time it will be fixed and not cause any more trouble. Dealer is working on fixing the problems.

The contact owns a 2019 Volkswagen Atlas. The contact stated that upon starting the vehicle, the windows would engage independently and roll down. The contact was unable to roll the windows up. The contact stated that the failure occurred increasingly. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with NHTSA Campaign Number: 22V152000 (Air Bags) and the VIN was included. The dealer replaced the doors control module and the front door wiring harness; however, the failure reoccurred. Additionally, the contact stated while driving with or without cruise control activated, the automatic emergency braking (AEB) system would engage inadvertently. The contact stated while driving 75 MPH with the Adaptive Cruise Control activated, the vehicle stopped independently. The contact depressed the accelerator pedal and resumed normal driving. The dealer was notified of the failure and informed the contact that the failure was associated with NHTSA Campaign Number: 22V152000 (Air Bags); however, the remedy repair failed to fix the vehicle. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 15,000.

The issue does not occur while I am driving at speed. It begins to happen when I am coming to a stop. The warning on the info center in the dash starts to beep and shows an image of the car with blinking lines saying I am about to hit something. This is while I am sitting at either a stop sign with nothing again NOTHING in front of me. A couple of times it has slammed the brakes on it. I have taken videos of this going on showing the image in the info and than showing that nothing is in front of me. I have had the vehicle to two dealers and their statement is that the car is not throwing a code. This past week The latest dealer got VW to replace the sensors. When I picked up the car as soon as I put it into gear it started again. I was frustrated and tired. My wife was already on her way home so I just left the dealer with the car. I bought the car new. No accidents. The only work has always been done at a dealer. This is a safety hazard as like I said it has slammed the brakes on it a couple of times. This only seems to happen when the temps are above 85 or so.

When driving the forward collision warning comes on, beeps loudly and applies the vehicle brakes when nothing is in front of the vehicle. This caused someone to almost run into the rear of my vehicle. Also, if I use the automatic start feature of my vehicle, the cruise control feature is not available once the car is in motion and will not work until the car has been shut off and restart via the start button inside the car.

On eight occasions this morning the faulty brake booster light has come on and the ABS light and brake light are also on inside my vehicle. The brakes are squishy and almost don’t feel like they work to 50% capacity. They are jerky and click and does not seem like a simple antilock braking system problem. This is happened randomly over the last three years that I’ve owned this vehicle. But it has never happened this many times consecutively in the short period of time. I’m afraid for the safety of driving this vehicle.

THE AIR BAG LIGHT HAS BEEN ON SINCE I TOOK IT TO THE DEALERSHIP 2 MONTHS AGO. I WAS TOLD THAT IT NEEDED A NEW AIRBAG BUT I NEED TO WAIT BECAUSE THEY DIDNT HAVE ANY IN STOCK. THEY TOLD ME THAT IT COULD TAKE MORE THEN 1 MONTH TO GET THE AIR BAG. I TOLD THEM IF I COULD LEAVE THE VEHICLE UNTIL IT WAS FIXED BECAUSE I DIDNT FEEL SAFE DRIVING A VEHICLE THAT HAD THE AIR BAG LIGHT ON ON MY DASHBOARD AND NEED A NEW AIRBAG. THEY TOLD ME THAT THEY DID NOT HAVE ANY VEHICLE AVAILABLE TO LEND ME ONE AND THAT IT WASNT UNSAFE TO DRIVE THE VEHICLE EVEN IF IT NEED A NEW AIR BAG AND WITH THE DASH BOARD LIGHT ON SAYING AIR BAG NEED SERVICE. I WANT TO KNOW IF I CAN REQUEST THE DEALER TO LEND ME A VEHICLE AND LEAVE MINE WITH THEM UNTIL ITS FIXED? CONTACT INFORMATION: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The front passenger air bag light comes on indicating the air bag is off even when someone is sitting in that seat. An error light showes a warning on the dashboard when the deactivated air bag light is on but it will go off eventually for a while. I called VW directly & they said to "Google" it! We took it to a dealer & they couldn't offer an explanation only suggesting I check for a recall. My concern is that any passengers are not protected. I believe there is an issue with this vehicle.

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle had a warning come up on the dashboard, the warning was as follows: “Brake Booster Faulty”. The brakes then felt like ABS was engaged (brake pedal pulsating) and the brakes fully engaged and took the car to a full and complete stop from 20 miles per hour. After turning the car off and back on the warning had gone away and we continued on. The warning then came on two additional times during the same trip and instead of stopping the car, the brakes would pulse and not work as well as should be expected. How was your safety or the safety of others put at risk? Brakes did not work as expected and slammed themselves, had this occurred on the freeway that could have caused a pile up. Has the problem been reproduced or confirmed by a dealer or independent service center? No, but it has happened on multiple occasions and the dealer told us it was fixed previously. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Currently being inspected by the dealer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? As noted the “Brake booster faulty” error flashes on the dashboard when this problem occurs.

Steering Wheel column fully locked while parked. Was not able to turn the car on as the steering wheel had issues. Had to call a tow company to take it to the dealership for repairs. They had to replace the steering wheel column module.

The contact owns a 2019 Volkswagen Atlas. The contact stated that while waiting in a drive-thru line with the brake pedal depressed, the vehicle lurched forward crashing into the vehicle in front. The contact stated that she attempted to shift into the park however, the vehicle shifted to reverse while the brake pedal was still depressed and the vehicle crashed into the vehicle in the rear. No warning lights were illuminated. The contact stated that no one was injured. A police report was filed. The vehicle was taken to the dealer where no failure cause could be determined as well as the failure was unable to be duplicated. The manufacturer was made aware of the failure and the contact was awaiting a callback. The approximate failure was 29,900.

I originally had this "wiring harness" repaired on 4/22/21 because the car went wacky. This repair was done at Hendrick VW in Concord NC. In March 2022 I began to have issues again. I was on the way to the same dealer to have the oil changed and the vehicle randomly just slammed on brakes while driving. I informed Olga at the dealership and was told it was the wiring harness again. They had no clue when the harness would be in because it was backordered. May 11, 2022 while driving at approximately 40 miles per hour on a BUSY major road, my vehicle engaged the emergency brake and suddenly stopped. Multiple people slammed on brakes and swerved to avoid hitting me almost killing me. i took it to the same dealer and informed them it almost killed me, they were real quick to replace the harness again (although there was none in stock anywhere) and got me and out of the shop. i opened a case with volkswagen who told me they werent going to do anything about it because it hasnt been repaired 3 times and it wasnt in the shop 10 days, although i told them as well the car almost killed me. they are refusing to do anything and i dont feel safe in my car but have no choice

Thos vehicle has opened the rear hatch on two separate occasions, which was confirmed as an issue by both the local dealer, McLarty Volkswagen in North Little Rock, and Volkswagen Corporate. The airbag light is constantly on, and the parking brake may engage randomly. Volkswagen Corporate told us to "drive it as long as you feel comfortable with it, or just park it, but there isn't a plan and new parts can take 4-6 months to be ready." They also said no loaner vehicles are available due to the large amount of issues they are having. This is unacceptable as my wife and children ride in this vehicle daily and put their lives on the line with these issues.

The vehicle engaged the parking brake when there was nothing in front of me. This happened twice in one day. I currently have it at the VW dealership.

My 2019 Atlas is showing many of the same symptoms of the current Atlas recall, but it isn’t listed on the site. My airbag light is flashing, the adaptive cruise control states that it isn’t available, and many other electrical systems have been failing. The problem began today.

I was sitting at a stoplight when the vehicles in front of me started moving forward. I took my foot off the break so that I could roll forward slowly and my emergency brake engaged without me pushing the emergency brake button. At first I thought I had been hit from behind because I was jolted forward but when I looked at my dash the red PARK light was lit. And then turned off on its own.

1. I was driving towards a stop sign at about 15-20mph(school zone) and all of a sudden the vehicle slammed its brakes and shut off. The dashboards’ lights were all on. Vehicle motor was no longer on. I had cars behind me and my children in the car, so I had to quickly put the car back in Park and turn the car back on via push start. I know there has been a recall out for this door harness issue, however my vin is not showing to be part of it. As I believe it should. 2. The Airbag Error is also intermittently been popping up on the dashboard. I have had these checked out at Findlay Volkswagen however they couldn’t reproduce the problem. There were no warning lamps that popped up before the problems occurred. I am the main transport for my children, and I can not risk any problems with them in the vehicle. These need to be in recalls!

The contact owns a 2019 Volkswagen Atlas. The contact stated while driving 10 MPH, the sunroof glass detached from the sunroof frame. the contact pulled over to the side roadway before driving to the residence. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 25,000.

I bought the car new 2 years ago and the issues began around 11k miles and have continued every several months to it is current 45k mileage. On 4 occasions my car has powered down while driving speeds approximately 60mph and began shaking with the EPC and check engine light becoming illuminated. Of those occasions, 3 of which I was able to get the car to the side of the road and restart it to get to a servicer. 1 of those times I had to have to towed. On the fifth occasion the car began shaking and worsened with accelaration with both the check engine and epc light on. The dealer has only changed a coil to date. Other occasions they repaired recalls in hopes of stopping. Several times I have been told it was a misfire and they could not pinpoint the issue.

Airbag error came on 4/22/22. I looked up issue and noticed a recall for 2020 and 2021 models and a secondary recall that will be issued in May 2022 that is for 2019++models. I called VW Lee's Summit to have the recall issue(s) addressed and due to my VIN not being apart of a recall YET, and being over the mileage warranty, the dealership told me that I would have to pay a diagnostic and repair fee associated with the problem. I called VW Customer Care and the representative (Case No. 05192733) was very helpful, however had her hands tied to help me because I'm in a position of in-between recall notices and over mileage. This issue with the airbag is critical and I had hoped the dealership would have me come in, fix the issue and escalate to VW Corporate for reimbursement of costs. Desired solution would be adding my VIN to recall list and immediately having service. If the addition to the list is such that it is not expeditious, the safety concern should immediately be addressed and the dealership should seek reimbursement/payment from VW.

Front passenger side tire on vehicle ruptured after the driver struck a rock in the road during the morning commute. Driver stopped vehicle and changed damaged tire using the provided spare tire. The spare tire provided with the vehicle by Volkswagen is not a full-sized spare. Upon continuing the commute, the car began to malfunction. The electronic stability control featured engaged, braking the car to almost a stop. Driver was unable to accelerate. Each time acceleration was attempted the electronic stability control would engage causing the car to come to almost a complete stop. The tire air pressure sensors were also malfunctioning with the spare. In order to get the car safely to the destination, the driver had to manually turn off the electronic stability control feature and reset the air pressure sensors. This practice had to be completed each time the car was started. However, the driver discontinued using the car until the tire could be replaced. Once the tire was replaced, the car systems went back to driving normally. Volkswagen should recall these cars and provide a full-size spare tire as the VW Atlas is basically nonoperational on the small spare tire provided. It puts the driver of the vehicle in a very unsafe situation.,

First issues started with the engine surging at low speeds or coming to a stop which progressed into complete engine stalls. Had the car at the dealer 3 different times, it doesn’t stall anymore but still surges. Have had multiple occurrences of instrument panel indicators going off to include Error:airbag, seatbelt light and beeps while seatbelt was fastened, frontal crash warning lights and sounds as well as watch for rear traffic lights and sounds (one being while I was backing out of the garage where there are no cars) and the last being engaging the parking brake multiple time while at a stop light. This vehicle definitely does not feel safe for me to drive myself and 2 children around in. A major accident could occur if airbags deploy randomly or don’t deploy when needed or if the parking brake is engaged while in motion and not while at a light next time. I don’t see how any of these issues aren’t a recall or being told by dealers that they’ve never heard of an issue before.

Military Combat Retired Veteran, purchased CPO 2019 Atlas from VW dealer. Claim filed with VW Customer care. Numerous issues with Steering Rack, and excessive vibrations at normal speeds. Vehicle has never sounded or handled like would be expected. First alignment and 4 wheel balance 1 month after purchase - 2 months later, steering rack replaced. 5 months and 5500 miles after rack replaced, brakes and tires worn 50% post-steering rack replacement. Dealer state 'steering rack retorqued', and ware on tires and brakes due to 'underinflation'. When asked what psi was on the tires, dealer did not take a readings. Tire ware does not indicate 'underinflation', or misalignment. Indicates issues with toe or camber - presumably from when steering rack was replaced. Dealer resolution was to replaced tires, brakes, and rotors at a cost of over $2000 - all of this without knowing exactly what is causing the excessive ware... each time, dealer indicates that "underinflation" or "alignment" issue - of which tire tread ware does not align with cause. Dealer still 'unsure' of what has caused issues, but 'is confident that it is good now'. At this point, without knowing the 'why' something is happening, and with dealer unable to determine root cause of problems, do not feel safe with my family in this vehicle.

The contact owns a 2019 Volkswagen Atlas. The contact stated that while using the key fob, the doors would not unlock and the contact was unable to open the doors. After manually opening the front driver’s side door, no other door could be unlocked and opened from inside the vehicle. In addition, both the front driver’s side and passenger’s side floor carpets were wet from the air conditioning condensation and moisture coming from under the front dash panel. The vehicle was towed to the local dealer who was unable to determine the cause of the failure. The manufacturer was also notified of the failure but no assistance was offered. The failure mileage was 40,000.

I was driving the car about 30 mph when it abruptly came to a screeching halt. All warning lights on the dashboard lit up. There was no other cars in front of me or behind me. This could have caused a rear end collision had there been a car behind me. The engine did not die but the brake came off and I was able to start driving again. This threw me forward and I almost hit my chest against the steering wheel. I have taken the car to the Ken Garff VW dealership in Orem, UT. They said this is a known problem by VW corporate, but the do not have a fix because it is a faulty cable harness manufactured in Ukraine. They also said I was not eligible for a fix because they can not make it recreate the problem. They suggested that I call VW corporate which I did. VW corporate called me back and said they would get back to me in 4 business days. I told them this was unacceptable. When called back the next day they informed me that Ken Garff VW had not been able to recreate the problem and could not find the error in the computer system so it must not have happened. This is a known problem and VW is refusing responsibility and said there is nothing they can do about it. I asked if they would buy the car at fair market value and they said that would be at the discretion of the dealer. I am scared to drive this vehicle with my kids in the car and I fear for anyone else driving or following behind a VW Atlas. This is an accident and possible death waiting to happen. I have shared the same

We were driving down the road on a normal sunny day when the sunroof decided to spontaneously combust out of no where with no warning. There was not anything that hit the sunroof or would have caused the glass to shatter. All we heard was a loud pop like a bomb going off in our vehicle and we looked to the back seat to check our 2 year old daughter to find that she had glass all over her and the sunroof had perfectly shattered everywhere. Luckily my husband could think past the initial shock and close the fabric cover over the sunroof so that we wouldn’t have more glass fall on our 2 year old. There is glass all over the vehicle in tiny fragments and I had to get the glass off my 2 year old and her car seat and have my in laws pick me and my daughter up because the vehicle is not safe to drive in this state. We tried contact the dealership we purchased the vehicle from as well as customer care and road side assistance with no luck whatsoever. The dealership just kept sending us to voicemail when asking for someone to help us figure out what to do and how to have the problem fixed and we didn’t get any calls back from the voicemails. Since then my husband has tried to talk to the dealership and The vehicles customer care line with no luck when all we want is to figure out what to do now and how to get the problem fixed. This issue has happened to other people after researching online and there has been lawsuits for it already. We just want the issue fixed.

My car is showing an airbag error sign off an on and the emergency brake came on during a right turn and nearly caused an accident.

Purchased car from VW on 04/24/21. Noticed an issue the car breaking on its own at low speeds less then 5mph and then completely shutting off, about a month into owning it. 08/19/21 car was taken in for service to fix the automatic breaking issue/shutting off. Car was returned to me about a week later stating the "problem" was fixed. In December 2021, I started noticing the problem again, as this point I assume since the "problem" was fixed maybe this was just how the car was. Finally in March of 2022 while driving at a speed of about 30MPH the car started breaking on its own and completed shut off in the middle of driving! At that point it called my local VW and told them they need to take the Car in ASAP to have it looked at the fix this problem once and for all, as of now this is a MAJOR safety issue. Myself and my children could have been seriously injured from this incident!! After my local VW having the car for a few hours they called and said the issue was the newest recall with the door wiring harness and they will have my car for the "unforeseeable" future due to no repair in place at this time. Even if they claim to have "fixed" this issue again, I will never trust them as they claimed to have fixed it a previous time and they clearly DID NOT!!

There have been two incidents where my wife was driving our Atlas and the automatic braking engaged for no reason as if it were trying to avoid a collision. I am upset that my VIN number was not included the the latest recall as this has happened twice to us, luckily with no cars behind to rear end us!

Vehicle is completely shutting down while in drive. Occurring during acceleration and deceleration. No warning given before car shuts down. Just immediately stops in road. I had to restart car and avoid traffic. Dealership has been notified. Service department has stated there is a solution but no availability of parts. Suggested appointment for service to inspect vehicle and to put order in for recall part. Will inspect car but says the vehicle issues seem related to the recall. Unable to provide loaner cars and unable to provide date that part will be available. Service department does not have date of when part will be available, anticipates one to two months. Dealership has been notified. Service department has stated that car should be safe to drive even with no remedy for recall at this time. Owner told its kind of just a faith thing right now and it should be okay to drive. False warning sensors illuminating when vehicle is being driven. Forward collision warning lighting up while driving but no vehicles or objects in front of vehicle. Dealership has been notified. Service department indicates it may be related to the recall. Driver side window hesitating to roll up and down. Window has moved without the driver pushing window button. Intermittent parking break sensors go off and emergency break automatically stops car. Message appearing that there is rear traffic. Occurs when no other vehicle, persons, and or objects are in the vehicle's rear area. When reversing I phy

The contact owns a 2019 Volkswagen Atlas. The contact stated while driving approximately 55 MPH, the driver's and front passenger’s side window failed to operate as needed. The contact also stated that the parking brake failed to operate as designed. No warning lights were illuminated. The vehicle was taken to the local dealer to be diagnosed; however, the dealer was not able to assist. The vehicle was not repaired. The manufacturer was also notified of the failure. The approximate failure mileage was 20,000.

I originally filed a complaint regarding my vehicle wiring harness issue which has been recalled recently. It is stated "no fix is available" at this time. My Atlas has been at the dealer for 57 days as of today. SMITH VW let me know that they have received a wiring harness to replace in my vehicle.... but WHY if the recall specifically states " NO FIX is available". Is another defective wiring harness being installed as a short term remedy?I told VW corporate I was contacting an attorney for assistance on Tuesday AM, 24 hours later the part magically became available to install in my 2019 Atlas??

I had a routine oil change, the Manager asked me if I had been having any issues because an error code showed up in the inspection. I said I hadn't, so he said it must have been nothing. I drove across town, when all of the sudden alarms and warning messages started going off in my car (pictures attached). Additionally, my car unexpectedly had the emergency brake come on while I was driving through the parking lot. It was a frightening experience and I felt that the dealership let me leave in an unsafe car. They assured me it was nothing they had done, just a coincidence that it happened during the oil change. They kept my car and gave me a loaner while it was being fixed. I am now wondering if I have to go to back and have it fixed on the passenger side.

Windows roll down by themselves. Parking brake applies itself without warning. Multiple warning lights saying parking brake error, start stop error, hill assist error, window sensor code, and constant dinging. Hill assist will come on even when not on a hill jarring you at higher speeds. Airbags deployed late during no fault Accident. The flaws in the vehicle didn’t cause the car accident, yet it wasn’t protecting me as it should have, but could very well cause an accident with the abrupt stopping, for no reason. I do have videos of the caution codes, it wouldn’t let me up load them so I took pictures of the videos.

Vehicle applies emergency braking without warning when no objects are in front of it. This has happened on the highway and at lower speeds. Car will stop in the middle of the road and i have had a number of close calls with people nearly hitting me. I have taken it to my dealer that i leased it from and a dealer in South Carolina while on vacation and spoken to VW customer service directly but they tell me there is no issue. To stop the warnings going off i have to put the car in custom off-road which disables the front sensors and turns off the front assist manually. But i worked this out myself and VW insist there is no problem. I should not be searching for a work around to ensure the safety of my family in my car. This has happened on numerous occasions when may wife was pregnant in 2021 with the belt buckle pulling tightly around her waist upon emergency braking but VW did not express any concern. While driving from NJ to SC in 2021 with my children and wife in the car we had to stop numerous times on the side of the highway, turn the car off and turn it on again as the sensors were warning of an impact with nothing in front of us. We contacted a lawyer on the side of the highway but at that point we did not file a claim as we were trying to get to our destination. Upon telling VW i would not drive it home they told us to go to the local VW garage in SC but they found nothing wrong with the car. The problem still persists today.

Since the purchase of this vehicle in 2019 I have complained that it was not shifting gears properly and upon first acceleration the Atlas would feel jumpy or hesitate. When slowing down even at 5 or 10 mph the vehicle would stay in 3rd gear. In June 2020 I had it documented, VW tech tested vehicle and stated performing to manufacturer's specs. It stayed like this and I took to another dealer in April 2021, Nov 2021, & Dec 2021 & was told transmission fine, then it began making a loud noise at 60 mph, car would softly shake or vibrate & took back to dealer in Feb 2022 and it was found that the transmission was faulty. Big chunks of metal scrap were found in pan by dealer tech. VW advised dealer to change out transmission & cooler for a new one. Vehicle was returned to me with new transmission & cooler. I have since noticed that it continues to jump or hesitate at first acceleration and I am afraid that I will continue to have the issue and my vehicle will no longer be under warranty in a few thousand miles. NO WARNING lights or messages ever appeared so to them it was fine until the sound was undeniable and big chunks of metal were found. This is unsafe for anyone to drive around with a faulty transmission.

Windows- The drivers side window and back passenger windows rolled down while I was driving down the highway. I was going approximately 75MPH at the time. This happened on 2 separate occasions. My vehicle has braked extremely hard on numerous occasions. Two of those times I was traveling on Interstate 40 going at approx 65MPH. I have had taken my vehicle in for a "software update" on my cruise control and on my air bags. The unlock feature doesn't always work. This vehicle seems to have a lot of electrical issues.

The steering wheel shakes uncontrollably when braking going past 50mph. Took it in to VW dealership several times and they didn’t know the cause of the shaking. They said the rotors and the brakes were still good.

The vehicle has had issues with the torque converter, head, head gasket, electrical system, gas cap door, seat belt. VW has not been able to fix the issues

While stopped at a stop light the parking brake will come on without being in park and without any notification. The warning lights on the dash will all light up at random times. One day while driving the locks all started locking and unlocking on all four doors on their own while I was driving.

My 2019 VW Atlas with approx 23,000 miles on the odometer randomly initiated the emergency braking system while I was driving and the car forced itself to brake without warning. Only once the vehicle was turned off did the problem “reset”, releasing the emergency brake. Only for this problem to continue to happen on multiple occasions any time I slowed down or came to a stop. The tried to tell me the car was safe to drive. Thankfully no accident occurred. The following warnings were displayed: driver door contact switch, electronic parking brake failure, engine is running while idling. The front and back driver side windows were automatically rolling themselves half way down while the car was beeping that the door was open while I was driving, which the door was not. I have been told by the dealership that this is a known issue and the part to fix the problem is backordered and has no ETA. Meanwhile I am paying a lease payment on a vehicle I cannot drive that is sitting at Volkswagen with 11 other vehicles awaiting this part. I have filed a complaint with VW Corporate and have currently been without my Atlas for 52 days and counting. WHY is this not a recall yet.... definitely a safety issue.

The contact owns a 2019 Volkswagen Atlas. The contact stated while driving 30 MPH, the vehicle jerked and then stalled. The contact stated that the START/STOP, ABS, and check engine warning lights were illuminated. Additionally, the passenger’s and driver’s side rear windows would roll down independently. The door locks would also lock and unlock without driver input. The vehicle was taken to the local dealer and was diagnosed with door wiring harness failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 29,000.

The contact owns a 2019 Volkswagen Atlas. The contact stated that while operating the vehicle, the vehicle made an abnormal squealing noise while accelerating from a stationary start. The contact indicated that the noise was present for approximately three seconds before ceasing. The vehicle was taken to the local dealer who replaced an engine valve however, the failure continued. No further information was available. The manufacturer was also notified of the failure. The failure mileage was approximately 13,000.