2019 Volkswagen Atlas complaints

While driving on the highway, a warning flashed on the dashboard- FAULTY BRAKE BOOSTER. The pressure of the brake pedal was significantly diminished and was accompanied by a clicking sound. The red brake warning light illuminated. After 5 minutes, proper brake functioning was restored. Within a period of 20 minutes, the above sequence of events was repeated 3 times. After stopping and parking, the warning light went out. Upon start up later in the day, the same Faulty Brake Booster warning sounded and the brakes again were spongy and choppy. The following day, when driving to the VW dealership, the same message flashed on the dash multiple times and brake functioning was impaired.

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The passenger side airbag has been switched off due to a fault in something. So if I have a passenger in my front passenger side and am in an accident, the airbag will not deploy which could cause a multitude of safety problems and possibly cause a fatality. I took my car in 6/15/23 to the dealership and they did confirm that my car was effected by this recall, however, they did not have a fix for it. My light indicating that the passenger airbag is off has been on for over a month. I have contacted Volkswagen and their response to me was "just don't put anyone in the front seat". That response is simply unacceptable when my family and friends lives are at stake. This is approximately the 10 safety recall on this vehicle.

The contact owns a 2019 Volkswagen Atlas. The contact stated that on three separate occasions, the passenger’s side air bag malfunction warning light illuminated with an occupant seated in the passenger’s seat. The air bag sensor, the air bag, and the air bag module were each replaced on three separate occasions by the dealer. The manufacturer was also notified of the failure. After the latest failure, the contact was financially compensated for the multiple repairs and was assured that the vehicle was safe to drive, and that the defect was repaired. Recently, the contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags); however, the parts for the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

Volkswagen (VW) initially reported the fault in the wiring of the passenger airbag on March 29th. However, as of June 10th, 2023, they have not provided a remedy for this issue. This is concerning for me as I have a large family, and the need to use the passenger seat is necessary most of the time.

Suddenly Warning lights illuminate- Brake Booster Faulty, Start Error, ABS. Brakes then feel spongy, jerky hard to slow down and stop safely. Vehicle then needs to be towed to dealership for repair - vacum sensor C10A301 replaced. This has happened three times 4/22/21, 8/5/21 and 6/7/23. Dealership claims to need the part for refund from VW for warranty repair. This is a dangerous situation and needs to be remedied, especially as this is a family car.

My vehicle is part of the recall for the passenger airbag and the airbag light on the dash is illuminated. There is still no remedy available and it has been almost 3 months. I am unable to use my passenger seat and feel like a fix has not been made available in a timely manner.

The contact owns a 2019 Volkswagen Atlas. The contact received notification of the NHTSA Campaign Number: 23V215000 (Air Bags) however, the parts to do the recall repair were not yet available. The contact stated that the air bag warning light was illuminated. The dealer was contacted and confirmed that the parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was advised not to use the front passenger’s side seat until the repair was completed and to take the vehicle to the dealer. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

Hi our front passenger airbag light keeps going in and out. I've called the Volkswagen care line the local dealer in south hills Pa. No one was any help. I have 2 children in car seats 2 teenagers and mom and dad. We can't even take this car out anymore. This been going on for months now.

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Front passenger seat airbag sensor not detecting someone sitting there.

At random time, during slower speeds, many vehicle would “jerk” mad produce a Brake Booster Faulty warning and the brake light would illuminate on the console. The brakes would then become “spongy” and difficult to operate. The light would stay in, or turn off after a while and driving would resume as normal. Difficult to replicate but scary how random it is.

I was driving with my husband in the passenger seat and my 5 month old baby girl in the back seat. All of a sudden we heard a loud sound that sounded like a gunshot and our sunroof shattered. There were no other cars around and we were not driving under any bridges. We pulled over immediately and checked to see if we could find a something in the car but we did not find anything. There was a hole in our sunroof and shattered glass on us.

ABS and Brake warning light come on dash making the break pedal click, causing the car to break abruptly or lock. Usually happens while at a complete stope or if driving below 30 to 20 miles an hour.

The rear camera becomes unavailable intermittently when backing up. This has only happened occasionally and recently (in the past few months) and may be related to the infotainment system being given priority on the display and may be affected by weather (rainy).

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bag) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

This vehicle has a major design issue nearly resulting in several accidents. The front safety impact system is very flawed design and needs to be removed and reinstalled. Multiple times I exited steep, not obnornallt steep, parking lot and the emergency brakes engage and enable my ability to accelerate when on coming traffic and Causing repeated dangerous situations for the driver and passengers. The “safety” system is a very bad design and needs to be quickly address before accidents and injuries occur.

VW Atlas has been at VW Service Repair center since 5/2/23 to fix air bag light and ABS warning signal. Last status (5/5/23) software errors were reported by service team, preventing car from being useable/driveable.

Vehicle emergency break activates, unable to release, or when teleased after multiple attempts the light continues flashing on the break button and warning alert on the dasboard. The first time it happened i arrived to destination and parked, when parked as i am waiting it activated when the door was opened. It has not been inspeacted yet, it fist started about 1 week ago. Its unpredictable when it will happen.

I was driving on the highway around 60 mph. Without warning, my car's brakes fully engaged. There was no car or object ahead of me. A warning light that had the words "Brake Booster" was displayed but I couldn't make out what else it said as I was trying to regain control of the vehicle. Thankfully, there was no one behind me otherwise this could very well have resulted in a high-speed accident. The car went from 60 mph to around 20 mph. I pulled off the side of the road as quickly as possible.

The contact owns a 2019 Volkswagen Atlas. The contact stated that the air bag warning light was illuminated. The contact took the vehicle to the dealer and was informed that the passenger’s side air bag wiring associated with the seat heater and air bag was faulty and needed to be replaced. The contact was informed that the failure might prevent the air bag from deploying in a crash. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised not use the passenger’s side front seat until the vehicle was repaired. The approximate failure mileage was 58,000.

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The front passenger air bag warning light has been coming on intermittently for over 6 months now. It first began on a 4-hour trip, chiming the whole 4 hours while a passenger was in the seat, unable to move to another seat due to occupancy. The vehicle was brought into the dealership and sensor was replaced. Since then, the warning has continued to come on intermittently and the vehicle was brought into the dealership 2 additional times with no fix. Being told by Volkswagen to have no one sit in the front passenger seat until a remedy is found is unacceptable especially for those who do not have a choice to not have that seat occupied.

Low coolant level warning comes on every few days. I've taken the car to the dealership and they say it's a common issue. There doesn't seem to be a fix as far as I know.

Warning light indicated BRAKE BOOSTER FAULTY, brake light came on and brakes felt different pressing down.

Receiving sporadic "Error: Air Bag" warnings this occurs whether there is or isn't an occupant in the passenger seat. It can occur 30 times a day or none for several days.

The contact owns a 2019 Volkswagen Atlas. The contact stated that the air bag warning light was illuminated. The air bag detection warning light was blinking on the console. The contact detected an abnormal dinging sound. The vehicle was taken to the local dealer where it was diagnosed and determined that the sensor under the passenger’s side seat needed to be replaced. The vehicle was repaired but the failure recurred. The contact stated that the failure was related to NHTSA Campaign Number: 23V215000 (Air Bags). The manufacturer was not contacted. The failure mileage was approximately 6,000.

We have been having the same issue with the vehicle with the steering wheel shaking when making a close turn (ex. in a parking lot). The dealer made a repair on the clockspring and said that this would solve the issue and it did not. We have taken the vehicle several times to fix this issue and they have not been able to, it is getting worse. We now have been experiencing an issue where the car, usually after braking, will also brake on its own. This is especially concerning in icy conditions which could cause lose of control of the car. We took the vehicle in for this issue and they made a repair to the driver's door sensor and said that this would fix it, but it did not. Please let us know what further information you need.

The contact owns a 2019 Volkswagen Atlas. The contact stated that while driving approximately 50 MPH, the sunroof exploded. The contact stated that there was no warning or impact prior to the failure. The contact then closed the sunroof shade and veered to the side of the road. The contact sustained injuries to both legs but did not seek medical attention. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 34,480.

Started with entertainment center reboot itself and dash navigation. Dealer did an software update . then front collision warning would go off… NO ONE AROUND . No cars on road. dealer did another software update to resolve issue. Then Remote start stopped working acc light ecc on dash. Code cleared software update agin. Few months later. At a light car running Car then turned off on incline .. was in light snow. Didn’t know as auto start stop was on. Car began to slide backwards. Had to quickly put car in park and start manually. Went to dealer they found nothing wrong. Car seemed to be always turning off in park or right after remote start was used and car or when placed in park at incline. Dealer could never replicate car turning off. few months later entertainment center began to reboot and so did dash navigation . Took it into dealer again and they did another software update again and also did and update for recall on emissions. This is when rear emergency braking began. It would would activate all the time. No ONE around says check your surroundings then the Emergency braking will kick on locking up all 4wheels. Now front collision warning going off now again with No ONE around. Went back to dealer they once again could not reproduce emergency braking turning or check your rear surroundings warning. they said known issue with emergency braking activating but don’t have a fix yet.

My vehicle has completely just shut down atleast five times since owing it. I have a special needs son who is in the vehicle with me all the time. The vehicle engine will shut down with no warning and not restart. Traffic behind me not aware that my vehicle has shut down after the light has turned green. It has shut down at various times in the middle of traffic. I’m fearful for myself and child that an accident is just a matter of time. I read complaints from others who state they have experienced the same problem. I’m concerned for the SAFETY of others and me and my son. No warning is given before it just dies. I don’t feel safe in this vehicle. This vehicle needs to be FIXED immediately. My vehicle has approximately 38,000 miles on it currently. This occurred either when I have stopped completely at a light, or when trying to start up the vehicle. Respectfully, VAP

My vehicle Beeps loudly and says “BRAKE BOOSTER FAULTY”. My brakes become spongy or hard to engage and I usually have to start the car over again. This has become a frequent issue and I’m afraid to drive my vehicle now. I’ve tried to catch a video but I can never get my phone out in time.. I am shocked that this is a common issue and it has yet to be recalled.

The contact owns a 2019 Volkswagen Atlas. The contact stated while driving at various speeds, a message indicating an air bag error was displayed. Additionally, an audible message indicating the same failure was heard. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the failure was related to NHTSA Campaign Number: 22V152000 (Air Bags); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure but informed the contact that the vehicle could not be repaired under the recall as the VIN was not included. The failure mileage was approximately 60,000.

Complaint: Vehicle owners observed the dashboard airbag warning light flash sporadically on while driving. Passenger seat occupant detection mat, control module, and harness failure. (Failed parts are available) The passenger airbag system failed, jeopardizing the safety of the driver and all the occupants. The parts associated with this failure have been confirmed and inspected by the dealer. Dealer Diagnoses: RO 84066 - 74778: “Airbag light and airbag warning are not currently on. Test drove, could not duplicate concern. Connected battery charger, performed GFF, B1225F1 passive occupant detection system mat shield wire, open circuit (Passive/sporadic) stored in airbag module. Inspected passenger seat harness and occupant detection connectors, no problems found. Recommend replacing detection mat. Detection mat replacement requires replacement of seat harness and occupant detection control module.” Dealer Repair: RO 85716 - 80008: “Replaced occupant detection mat, control module, and seat harness per diagnosis on repair order 84066. Removed passenger front seat. Replaced lower seat cushion, occupant detection mat, control module, and seat harness. Reinstalled seat. Connected battery charger, performed GFF, performed occupant detection basic settings. Cleared codes. Confirmed operation of occupant detection, seat heater, and seat adjustment.”

On two occasions, I started to back up and the emergency brake system engaged, slamming the car to a stop, as if someone were behind me but there clearly was not. I had a car full of 10 year old girls and they all screamed. Two days ago, I was traveling a city street at 35-40 mph and the emergency braking system engaged and slammed the car almost to a full stop, while in busy traffic. The cruise control isn't currently working either, it throws an error when you try to set your speed. I travel approximately 40 miles round trip to work 5+ days a week at highway speeds. If the emergency brake were to engage while I'm doing 65-70 mph in rush hour traffic and lock the brakes, it will cause an accident. What if it is raining? There is no way someone traveling a few car lengths behind me will be able to stop suddenly. I will injure myself or others and I'm honestly scared to drive my Atlas right now so it is at the local VW dealer for further inspection. I told them my worries and this needs to be recalled quickly. It is a known issue, they asked me if my windows were rolling down when this happens, which is reported in the VM forums.

What component or system failed or malfunctioned, and is it available for inspection upon request? Full Electrical system failure. Yes, car is available for inspection. How was your safety or the safety of others put at risk? Car became inoperable while driving, parking brake auto engaged and cannot be manually disengaged. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem, believed to be caused by the wiring harness being soaked in water in the driver side door panel, occurred 3 weeks later after initial inspection. After sealing and a car wash to reproduce, the dealer was not able to get water to enter the area again. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle was only inspected by the dealer technicians. I called VW but they did not follow up. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? It appeared that all the warning lamps appears on during the failure. A day or so earlier, the Cruise Control would not activate, I suspect this was related.

While driving, the instrument cluster will light up with red warnings about the braking system not available, I remember seeing "brake booster" in the warning, and need to pull over immediately. At that point, it feels that I have lost the brake booster and I need to step on the brakes very hard to stop. It is scary, as it occurred while driving in the city, with speeds from 30-35 mph and cars behind. It has happened 3 times over 9 months. It is not easy to reproduce as I don't know what causes it. Whe it happens again, if its safe I will try to take a picture as well. Similar people have had the same issues: https://www.vwvortex.com/threads/brake-booster-faulty-alert-while-driving.9175137/

The contact owns a 2019 Volkswagen Atlas. The contact stated while driving approximately 30 MPH, the "check air bag" warning light illuminated. The contact stated that the power windows failed to function while the "check air bag" warning light was illuminated. Additionally, the contact stated that the parking brake would engage independently at low speeds under 5 MPH. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the wiring harness on the driver's side needed to be replaced. The vehicle had not been repaired. The contact researched online and related the wiring harness failure to NHTSA Campaign Number: 22V152000 (Air Bags). The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.

Every display ECM warning light has come on. Yes, it is reproducible. All ADAS failed at once. Normal system such as brakes, steering, electrical & head unit display becomes random.

Steering assist failure at low and highway speed. Lurching and speed fluctuating at low and highway speed. Adaptive cruise control failure at low and highest speed. Yes, it is reproducible.

The contact owns a 2019 Volkswagen Atlas. The contact stated while driving 17 MPH, the vehicle inadvertently made a sudden stop. The contact stated that the Forward Collision Avoidance brake assist, the cruise control symbol, and stability control system waring lights illuminated. The contact pulled over and turned off and restarted the vehicle. The contact stated that the vehicle failed to properly accelerate while driving. The dealer was contacted and stated that the contact would receive a callback. The manufacturer was not contacted. The failure mileage was 59,600.

Atlas displays the same problems that others have also complained about. The vehicle will abruptly stop and engage the parking brake and set off all kinds of warning sensors. The driver's side door harness is the alleged problem and yet they have no fix. My VIN number is not associated with the recall but my Atlas displays the same problems as the recalled ones.

Car engine turns off while driving and says start engine. Yes the vehicle is available for inspection. Car stop in traffic and I was almost hit by the car behind me on multiple occasions. I had 6 children in the vehicle at the time who would’ve been seriously injured or dead as the car behind me was going at least 70 mph and my car halted out of nowhere. Nothing has been confirmed for my vehicle specifically but vehicles like mine have had the same issue. The car was inspected once and they said they couldn’t find a problem. The check engine light came on.

The contact owns a 2019 Volkswagen Atlas. The contact stated while driving approximately 60-70 MPH, the vehicle abruptly slowed and jolted the driver forward. The Forward Collision Avoidance assist sensor light illuminated and there was an abnormal beeping sound detected. The contact was able to pull over safely. The vehicle was taken to the local dealer who stated the vehicle was not safe to be driven. The dealer experienced the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted about the failure and referred her to the dealer for assistance. The failure mileage was approximately 20,000.

While driving( multiple scenarios ranging from 10 mph, 70 mph, 30 mph and even while car was parked) alarm would go off and message displaying “brake booster faulty” while also illuminating the “brake” light on dashboard. Brake pedal then becomes stiff and/or spongy, while not working properly. Once car is turned off and back on, “ABS” light is also illuminated. Could not brake my car today with 2 children in backseat. Very dangerous.

I own a 2019 vw atlas and I had called the dealership about low coolant level light that had came on and you know what I was told it’s common in the atlas’s and that they just use coolant and I’m thinking to my self that cars don’t just use coolant and I’m finding out more and more a lot of people are having this issue the funny thing is that the had told me to just come on down and they will top it off with coolant

I have had the emergency brake suddenly deploy about a dozen times since purchasing this car. All have been at relatively low speeds, as in parking lots or when making a turn on street. There has been nothing in my path to cause the emergency brake system to deploy. I took it to the dealership and they said that the computer only registered one deployment and there was nothing that could be done.

My car just hit 30,000 miles. The light for loss of tire pressure on my left rear tire goes on. I go to the gas station to put air in the tire, and touch the tread with my fingers. THE INSIDE INCH OF TREAD/RUBBER ON BOTH REAR TIRES IS COMPLETELY WORN DOWN --- down to the metal. Seems like a serious alignment issue to me on this vehicle. Service and tire rotations regularly performed at the VW dealership in accordance with manufacturer recommendations.

On two occasions the Auto Start/Stop system has engaged and turned off the engine at a stop light (performing correctly), but then failed to restart the vehicle. The vehicle did not provide any error message, it just did not try to restart and began rolling forward when the brakes were disengaged. The vehicle was then required to be placed in park and manually restarted. This presents a safety concern at a stop light as you could be rear ended if the car behind you is anticipating you to start driving.

On September 29th, my wife was driving approx 40 mph and her 2019 VW Atlas came to a screeching halt for no reason. The automatic emergency braking system engaged and caused the car to slam on the brakes and stop. Luckily there wasn't another vehicle directly behind her as this could have caused a very serious accident. We took the vehicle to local VW for service to diagnose and they could not make any repairs or determine anything at fault. There are numerous comments online from other VW Atlas drivers that are having these issues and for some year models, a faulty door wiring harness or electrical shorts in wiring could cause the issue. VW has even issued recalls for some year models but not 2019. Please investigate immediately and contact me with a resolution.